2025 HONDA CR-V HYBRID

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Honda (American Honda Motor Co.) is recalling certain 2025 Honda CR-V Hybrid vehicles. The fuel feed hose may have been improperly installed, allowing fuel to leak. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 301, "Fuel System Integrity."

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, 2023-2025 Honda CR-V Hybrid, and 2025 Honda Civic and Civic Hybrid vehicles. The high-pressure fuel pump may crack and leak fuel.

Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.

SUSPENSION

Vehicle: 2025 Honda CR-V Sport-L Hybrid Date of Purchase: April 2025 Date Problem First Noticed: April 2025 Complaint Summary: I purchased a brand new 2025 Honda CR-V Sport-L Hybrid in April 2025. Since the day I brought the vehicle home, I have noticed a persistent clanking or metal-on-metal noise coming from the rear of the vehicle, especially noticeable when driving over minor bumps or rough pavement at low to moderate speeds. This issue was reported to the dealer, and in June 2025, they attempted a repair by replacing the rear shock absorber and a rear rod assembly. However, the noise returned within weeks, and by mid-July 2025, it has become significantly worse. Now, the clanking sound is loud and alarming, resembling something coming loose or at risk of falling off. It has reached the point where I feel unsafe driving the vehicle, especially on highways or interstates. I am concerned that a suspension or structural component may fail, potentially leading to a loss of control or an accident. The fact that this issue has persisted despite repairs and is worsening raises serious concerns about the safety and structural integrity of the rear suspension system on this model. --- Additional Notes: The noise occurs whether the vehicle is loaded or empty. It is especially pronounced when driving over uneven roads, minor bumps, or potholes. I have checked the cargo area for loose items—this is clearly a mechanical issue. The service team initially acknowledged the issue and attempted a fix, but the recurrence suggests either a design flaw or improper rear component durability. Given that other owners have reported similar noises and rear-end suspension issues on owner forums, I believe this may not be an isolated case. --- ⚠️ Safety Concern: Due to the intensity of the noise and the sensation that rear components may detach, I no longer feel confident driving the vehicle at highway speeds. This poses a serious safety hazard to myself.

STEERING

Vehicle: 2025 Honda CR-V Sport-L Hybrid Date of Purchase: April 2025 Date Problem First Noticed: April 2025 Complaint Summary: I purchased a brand new 2025 Honda CR-V Sport-L Hybrid in April 2025. Since the day I brought the vehicle home, I have noticed a persistent clanking or metal-on-metal noise coming from the rear of the vehicle, especially noticeable when driving over minor bumps or rough pavement at low to moderate speeds. This issue was reported to the dealer, and in June 2025, they attempted a repair by replacing the rear shock absorber and a rear rod assembly. However, the noise returned within weeks, and by mid-July 2025, it has become significantly worse. Now, the clanking sound is loud and alarming, resembling something coming loose or at risk of falling off. It has reached the point where I feel unsafe driving the vehicle, especially on highways or interstates. I am concerned that a suspension or structural component may fail, potentially leading to a loss of control or an accident. The fact that this issue has persisted despite repairs and is worsening raises serious concerns about the safety and structural integrity of the rear suspension system on this model. --- Additional Notes: The noise occurs whether the vehicle is loaded or empty. It is especially pronounced when driving over uneven roads, minor bumps, or potholes. I have checked the cargo area for loose items—this is clearly a mechanical issue. The service team initially acknowledged the issue and attempted a fix, but the recurrence suggests either a design flaw or improper rear component durability. Given that other owners have reported similar noises and rear-end suspension issues on owner forums, I believe this may not be an isolated case. --- ⚠️ Safety Concern: Due to the intensity of the noise and the sensation that rear components may detach, I no longer feel confident driving the vehicle at highway speeds. This poses a serious safety hazard to myself.

SERVICE BRAKES

There were moments at certain speed like when I try to park at low speed or when I go down the hill at higher speed, the brake just doesn’t work. More specifically, as I try to engage the brake, the brake pedal just loose all the way and the brake just not engage when the brake pedal at maximum. This happens 2-3 times already, and my car is new.

UNKNOWN OR OTHER

I parking my car in a parking spot at my work infront of a tree post the car jumped and hit the tree post by it self as crazy it sound I’ve never seen this before I was devastated. Scared I had called the insurance to tow the car to the Honda dealer and it’s been sitting there for a month now to get the manufacturing Honda come look at it and no one had contacted me yet.

STEERING

I parking my car in a parking spot at my work infront of a tree post the car jumped and hit the tree post by it self as crazy it sound I’ve never seen this before I was devastated. Scared I had called the insurance to tow the car to the Honda dealer and it’s been sitting there for a month now to get the manufacturing Honda come look at it and no one had contacted me yet.

SEATS

I parking my car in a parking spot at my work infront of a tree post the car jumped and hit the tree post by it self as crazy it sound I’ve never seen this before I was devastated. Scared I had called the insurance to tow the car to the Honda dealer and it’s been sitting there for a month now to get the manufacturing Honda come look at it and no one had contacted me yet.

FUEL/PROPULSION SYSTEM

-The fuel injection system failed on my brand new Honda CRV and the engine light came on at around ~3,000 miles. Since the fuel injectors were replaced, the same problems and noises occur, but the Honda service repair cannot find a problem. The fuel injectors continue to fail, erratically using too much or too little gas during -trips with MPG well below the reported 38-40 MPG. - The car malfunctioned while I was out running errands. - The problem was confirmed by a dealer who replaced the fuel injectors, but the same problems persist and the dealer hasn't fixed it. - The manufacturer representative at Honda Corporate Office Customer Care refused to address concerns and it has not been inspected by anyone except a Honda Dealer. -The engine warning light came on ~3,000 miles during the first fuel injection failure

UNKNOWN OR OTHER

As we were driving on the freeway, our Rear window shattered on its own. You can hear like an explosion of glass. We checked our cameras and nothing was thrown to our car. It just completed shattered on its own and we are confused as to why. It is a huge safety concern as we had a minor in the car. We called Honda and they said that they could not do anything, which is upsetting considering that we have to pay out of pocket for something that may be a defect as it shattered on its own.

FUEL/PROPULSION SYSTEM

Fuel injector failure. Causing spark plug and emission problems. Vehicle 5100 miles

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I was parking in our apartment's parking lot when I attempted a left turn to pull in front-facing toward the wall. Within seconds, and without understanding how or why, the car continued forward and hit the wall. Initially, I reported to the insurance company that I either didn’t brake or found the brake too late. However, the truth is—I do not clearly remember what happened. My mph had to be low. When the car hit the wall, several emergency systems were triggered: an automatic emergency call was made, collision alerts sounded, and the brakes activated. During the collision, my left arm was burned by the steering wheel where the Honda logo is located. The burn left a visible imprint of the Honda logo on my skin. Only some of the airbags deployed: the steering wheel and right-side window airbags were activated. However, the driver's side window airbags did not deploy. My concerns and complaints include: 1. The failure of the driver’s window airbag to deploy 2. The burn on my arm caused by the steering wheel’s Honda emblem 3. The inconsistent performance of the emergency braking system, which only works sometimes

SERVICE BRAKES

I was parking in our apartment's parking lot when I attempted a left turn to pull in front-facing toward the wall. Within seconds, and without understanding how or why, the car continued forward and hit the wall. Initially, I reported to the insurance company that I either didn’t brake or found the brake too late. However, the truth is—I do not clearly remember what happened. My mph had to be low. When the car hit the wall, several emergency systems were triggered: an automatic emergency call was made, collision alerts sounded, and the brakes activated. During the collision, my left arm was burned by the steering wheel where the Honda logo is located. The burn left a visible imprint of the Honda logo on my skin. Only some of the airbags deployed: the steering wheel and right-side window airbags were activated. However, the driver's side window airbags did not deploy. My concerns and complaints include: 1. The failure of the driver’s window airbag to deploy 2. The burn on my arm caused by the steering wheel’s Honda emblem 3. The inconsistent performance of the emergency braking system, which only works sometimes

AIR BAGS

I was parking in our apartment's parking lot when I attempted a left turn to pull in front-facing toward the wall. Within seconds, and without understanding how or why, the car continued forward and hit the wall. Initially, I reported to the insurance company that I either didn’t brake or found the brake too late. However, the truth is—I do not clearly remember what happened. My mph had to be low. When the car hit the wall, several emergency systems were triggered: an automatic emergency call was made, collision alerts sounded, and the brakes activated. During the collision, my left arm was burned by the steering wheel where the Honda logo is located. The burn left a visible imprint of the Honda logo on my skin. Only some of the airbags deployed: the steering wheel and right-side window airbags were activated. However, the driver's side window airbags did not deploy. My concerns and complaints include: 1. The failure of the driver’s window airbag to deploy 2. The burn on my arm caused by the steering wheel’s Honda emblem 3. The inconsistent performance of the emergency braking system, which only works sometimes

VISIBILITY/WIPER

I initially thought I was low on wiper-washer fluid but dealer told me that the new system had the washer fluid distributed from the windshield wiper instead of the stationary area under the wiper. On 1st night highway drive (3wks) and after attempting to wash the windshield of the crushed bugs; I was left with a mess of smashed bugs greatly impeding my ability to see. Not only is the flow of the washer fluid slow, but the mix of wind, car movement and the low flow of fluid, in concert with the wiper movement; resulted in very little fluid actually landing within the visual field of the windshield. Most of the fluid was either left of the driver field of sight or on the lower part of the Right side of the windshield. With the cycle of wiper passes all that could be heard was the crushing of the bugs. This is not at all a feature concern discovered in my pre-acquisition car feature search or in any published report. Other than not driving at night I don't know what I can do to maintain my safety driving the necessary highways that I do. I am also left to wonder about the impact on the integrity and function of the wiper blades. Photo included is after initial wipe the accumulation became worse with each attempt to clear the bugs from the glass; they were only smeared more and more with each wipe action.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Rear Traffic Alert and e-braking not working or working intermittently. Vehicle is supposed to alert you to cross traffic and does not...Maybe works 1 out of 6 occurences. When you place the vehicle in reverse and proceed backwards, the rear of the vehicle appears on the screen but, does not alert you when a vehicle is approaching on the street that you are backing onto. Does not matter if it the vehicle comes from the left or right. Same can be said for pedestrians or bicycles - which it is supposed to detect. This has resulted in emergency stops nearly striking vehicle or bicyclist. This safety feature is pretty much useless and as such have turned it off. I researched this issue on reddit and various forums. It appears to be common in 2023-2025 Honda CRV Hybrid Sport L. We owned a 2019 Honda CRV with the same cross-traffic alert and it worked very reliably. Not the case for our brand new 2025 CRV Hybrid

SERVICE BRAKES

The contact owns a 2025 Honda CR-V Hybrid. The contact stated that while parking at her work parking lot, the brake pedal was depressed but failed to stop the vehicle. The vehicle then violently accelerated independently and crashed into two parked vehicles. One of the parked vehicles spun around from the impact, the contact's vehicle continued to accelerate independently, and drove over a median where it came to a stop. No warning lights were illuminated. None of the air bags deployed. A police report was filed. There were no injuries sustained. However, medical attention was received on-site. The vehicle was towed to the collision center, but was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 5,600.

STEERING

The contact owns a 2025 Honda CR-V Hybrid. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

FUEL SYSTEM, GASOLINE

The contact owns a 2025 Honda CR-V Hybrid. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

UNKNOWN OR OTHER

My sunroof is leaking, I've taken it to the dealer 3 times and this past weekend I noticed that my back door (the hatch door) leaks when it rains and when you take it through a car wash. the water comes in through the molding right above the back window and leaks down all through the car and out of the back door. I have videos and pictures that I can provide. When I take my car through the car wash the sunroof moved down and water squirts inside the car.

AIR BAGS

I was involved in an accident in Delray Beach FL last night at approximately 8:15pm. I had the right of way as the left turn signal was showing at the traffic light.The other driver fled the scene. The police report is still in process and will be available in 2 days. The was extensive damage to the front of my car. The steering column air bag did NOT deploy. I was not able to send you a picture on this form. Is there anyway I can submit some photos to

FUEL/PROPULSION SYSTEM

It has become increasingly more difficult to steer my car and I have sought repair from Honda for months to no avail. My brand new CRV is almost un-drivable and it is my only car.

STEERING

It has become increasingly more difficult to steer my car and I have sought repair from Honda for months to no avail. My brand new CRV is almost un-drivable and it is my only car.

FUEL SYSTEM, GASOLINE

The contact owns a 2025 Honda CR-V Hybrid. The contact stated that while the vehicle was parked in the garage, the fuel level fell from 40 percent to 30 percent. There was no indication of a fuel leak. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 700. VIN tool confirms parts not available.