2025 HONDA ACCORD

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The contact owns a 2025 Honda Accord. The contact stated that while driving at any high speeds, the collision mitigation braking system (CMBS) engages independently. In addition, all 4 tires lock, and the emergency brake engages. A dealer was contacted. No warning light illuminated; however a warning message to "brake" would illuminate, but did not give the contact ample time to engage the brake pedal manually. The contact mentioned she sustained whiplash due to the failure. The contact also mentioned that the failure occurred on three different occasions. During the most recent failure, the contact mentioned driving at 40 MPH, when the CMBS engaged independently. The vehicle was taken to the dealer, where it was diagnosed; however the diagnosis was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 2,111.

FORWARD COLLISION AVOIDANCE: WARNINGS

The car was in cruise control going 73mph on the freeway. I was passing a semi on the left hand side. When I was parallel to the semi, the car brakes hard and a big "BRAKE" light came on the cluster. There were no cars in front of me and luckily no one behind me. If there was a car behind me there would have been a collision. It was a clear day and again the road was clear. It took me from 70 to about 40 mph until I hit the accelerator to get back to speed. The CMBS is faulty and I will take it in to a dealer asap.

SERVICE BRAKES

The car was in cruise control going 73mph on the freeway. I was passing a semi on the left hand side. When I was parallel to the semi, the car brakes hard and a big "BRAKE" light came on the cluster. There were no cars in front of me and luckily no one behind me. If there was a car behind me there would have been a collision. It was a clear day and again the road was clear. It took me from 70 to about 40 mph until I hit the accelerator to get back to speed. The CMBS is faulty and I will take it in to a dealer asap.

SERVICE BRAKES

The Collision Mitigation Braking System (CMBS), which is part of Honda's advanced safety features, slammed on the brakes driving down the road at about 40 mph. When the vehicle slammed the brakes, me and the passenger were jerked forward with seatbelts on. Had a vehicle been behind us traveling it would have slammed into the back of my vehicle causing an accident. I will be contacting the dealer to address this problem as it just happened yesterday 8/3/2025. Although I did read that this complaint is currently under investigation. When the vehile slammed on the breaks, the Brake warning light came on right after the brake was slammed and immediately went off.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The Collision Mitigation Braking System (CMBS), which is part of Honda's advanced safety features, slammed on the brakes driving down the road at about 40 mph. When the vehicle slammed the brakes, me and the passenger were jerked forward with seatbelts on. Had a vehicle been behind us traveling it would have slammed into the back of my vehicle causing an accident. I will be contacting the dealer to address this problem as it just happened yesterday 8/3/2025. Although I did read that this complaint is currently under investigation. When the vehile slammed on the breaks, the Brake warning light came on right after the brake was slammed and immediately went off.

UNKNOWN OR OTHER

On July 14, 2025, our 2025 Honda Accord was serviced at Hall Honda Virginia Beach for a TPMS warning. The repair was marked complete under warranty by 12:24 PM. We picked up the car [XXX] at 7:30 AM. By 4:32 PM, the passenger-side tire catastrophically failed no TPMS alert, no impact, no pothole, just sudden sidewall rupture. This was not a minor issue; it was a failure of a federally mandated safety system. Had it occurred at highway speed, it could have resulted in wrongful death due to service negligence. We towed the car back that night (Visit #2). The next morning, advisor Tito blamed us: “You must have hit something.” He then offered to replace the rim and tire under warranty and gave us two options a fast repair or a “proper” 3-day one. Framing a potentially fatal failure as a customer convenience choice is reckless. We picked the car up again July 21. On [XXX] at 3 PM, the TPMS failed again this time throwing a calibration warning. This was Visit #3. I returned to ask why it failed again. Tito grew defensive and again blamed us for the initial tire failure. I wasn’t there for that I was reporting a second failure of the same safety system. There was no concern shown that the car had been returned unsafe multiple times. No apology, no accountability just blame deflection and hostility. As of July 25, the TPMS still does not work. A fourth visit is now required. This is a repeat failure of a safety-critical system required under FMVSS 138, mishandled with negligence and denial. It is only luck—not competence—that prevented serious harm or death. For full documentation and timeline, see my public review: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM

On July 14, 2025, our 2025 Honda Accord was serviced at Hall Honda Virginia Beach for a TPMS warning. The repair was marked complete under warranty by 12:24 PM. We picked up the car [XXX] at 7:30 AM. By 4:32 PM, the passenger-side tire catastrophically failed no TPMS alert, no impact, no pothole, just sudden sidewall rupture. This was not a minor issue; it was a failure of a federally mandated safety system. Had it occurred at highway speed, it could have resulted in wrongful death due to service negligence. We towed the car back that night (Visit #2). The next morning, advisor Tito blamed us: “You must have hit something.” He then offered to replace the rim and tire under warranty and gave us two options a fast repair or a “proper” 3-day one. Framing a potentially fatal failure as a customer convenience choice is reckless. We picked the car up again July 21. On [XXX] at 3 PM, the TPMS failed again this time throwing a calibration warning. This was Visit #3. I returned to ask why it failed again. Tito grew defensive and again blamed us for the initial tire failure. I wasn’t there for that I was reporting a second failure of the same safety system. There was no concern shown that the car had been returned unsafe multiple times. No apology, no accountability just blame deflection and hostility. As of July 25, the TPMS still does not work. A fourth visit is now required. This is a repeat failure of a safety-critical system required under FMVSS 138, mishandled with negligence and denial. It is only luck—not competence—that prevented serious harm or death. For full documentation and timeline, see my public review: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

WHEELS

On July 14, 2025, our 2025 Honda Accord was serviced at Hall Honda Virginia Beach for a TPMS warning. The repair was marked complete under warranty by 12:24 PM. We picked up the car [XXX] at 7:30 AM. By 4:32 PM, the passenger-side tire catastrophically failed no TPMS alert, no impact, no pothole, just sudden sidewall rupture. This was not a minor issue; it was a failure of a federally mandated safety system. Had it occurred at highway speed, it could have resulted in wrongful death due to service negligence. We towed the car back that night (Visit #2). The next morning, advisor Tito blamed us: “You must have hit something.” He then offered to replace the rim and tire under warranty and gave us two options a fast repair or a “proper” 3-day one. Framing a potentially fatal failure as a customer convenience choice is reckless. We picked the car up again July 21. On [XXX] at 3 PM, the TPMS failed again this time throwing a calibration warning. This was Visit #3. I returned to ask why it failed again. Tito grew defensive and again blamed us for the initial tire failure. I wasn’t there for that I was reporting a second failure of the same safety system. There was no concern shown that the car had been returned unsafe multiple times. No apology, no accountability just blame deflection and hostility. As of July 25, the TPMS still does not work. A fourth visit is now required. This is a repeat failure of a safety-critical system required under FMVSS 138, mishandled with negligence and denial. It is only luck—not competence—that prevented serious harm or death. For full documentation and timeline, see my public review: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER

While driving a 2025 Honda Accord Hybrid with approximately 2300 miles on it at a speed of 40 mph, with nothing above the vehicle and no vehicles within a quarter mile of the vehicle, the sunroof glass exploded over the roof of the car and onto the highway. The sound was like a missile hitting the car. Fortunately the sunroof inner sliding panel was closed and no glass entered the passenger compartment. About a third of the glass went onto the highway and the remaining part shattered on top of the car. Pictures were taken of the car. I contacted Honda and a case was opened. I was instructed to take the vehicle to a Honda Dealer for inspection. The dealer agreed that the explosion was not due to any act of mine or outside cause and the glass was replaced under my warranty. My concern is that the glass totally shattered and though the three passengers in the car were not injured, had the sliding panel under the glass been open, there would have been serious consequences. I believe that Honda should put some sort of impact glass on the sunroof that will not shatter.

SERVICE BRAKES

The brake system, it is in the repair shop. I could not stop the car, had I been on the highway I hate to think what could have happened to me or others. No, it has not been reproduced. It is in the repair shop. No, it is in the repair shop. No, there was no warning lights or messages or problems prior to this. I was pulling into a parking space at work in the parking garage and as I pushed down on the brake pedal the brake did not stop the car it made it accelerate at a very high rate, and I ran into the concrete wall

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

My new car Honda Accord purchased less than a month ago, had a front passenger sidewall fail while driving about 40 mph. No potholes, smooth road. The interior sidewall failed, leading to a flat tire, damaged rim and my low tire pressure gauge never went off. I replaced the damaged tire with the spare and after driving home, the tire gauge finally went off (8 miles later).

TIRES

My new car Honda Accord purchased less than a month ago, had a front passenger sidewall fail while driving about 40 mph. No potholes, smooth road. The interior sidewall failed, leading to a flat tire, damaged rim and my low tire pressure gauge never went off. I replaced the damaged tire with the spare and after driving home, the tire gauge finally went off (8 miles later).

FORWARD COLLISION AVOIDANCE: WARNINGS

I was driving when a car pulled into a driveway. My car was not near this car and the brakes stopped very hard. At other times when the brakes should have stopped they did not. I had a major accident in Feburary and my safety features were on however the car did not stop when the other car turned into front of me causing total damage, broken thumb and torn ligament in my right hand.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I was driving when a car pulled into a driveway. My car was not near this car and the brakes stopped very hard. At other times when the brakes should have stopped they did not. I had a major accident in Feburary and my safety features were on however the car did not stop when the other car turned into front of me causing total damage, broken thumb and torn ligament in my right hand.

SERVICE BRAKES

I was driving when a car pulled into a driveway. My car was not near this car and the brakes stopped very hard. At other times when the brakes should have stopped they did not. I had a major accident in Feburary and my safety features were on however the car did not stop when the other car turned into front of me causing total damage, broken thumb and torn ligament in my right hand.

SEAT BELTS

Unknown. I believe the seat belts in my car do not provide the restraint necessary for my safety. Toke car to Dealer, who provided a vague explanation in an effort to convince me that there is a special way of pulling the seat belt all the way out and wait until they click to ensure they engage. The vehicle manual doesn't state this requirement. Honda corporate would only advise me to take the car to another dealer or request the dealer i bought the car do a Diagnostic test. The dealer general requests that I request this service by text. I have requested the service to which there has been no answer,

LANE DEPARTURE: ASSIST

This problem is more noticeable when you are in a highway, going at highway speeds. The vehicle pulls to the sides on the lane, like it is trying to correct you as if you were moving out of the lane. Sometimes when it moves to the right, and you correct it, then it moves to the left. We purchased this vehicle on [XXX] with 26 miles on it. By the time the vehicle had 90 miles on it, we knew it had to go to the dealer because what we were feeling was not normal. We took the vehicle to the dealer, and drove it with a technician who noticed the problem immediately. The vehicle stayed at the dealer overnight, and the following day the dealer contacted us to pick up the vehicle. They told us that they had checked the vehicle, and sent information to Honda that they asked for. Honda said all the parameters in the car were correct, and there was nothing to fix. We drove the vehicle with the technician again, and he told us that he had driven another new car from their inventory, and felt the same problem, not as bad but he felt it. We drove the car with him a second time us driving, and again he noticed it and pointed out when it was doing it, because he could feel it as a passenger. The technician told Honda that even though the vehicle met all the parameters, there was something wrong because he could feel it. We called Honda Directly and started a case on this matter. ( Case # [XXX]) The following week a Technician from Honda came to town, and the Dealer called us to take the car in so he could check it himself. They would not tell us what he found out, but they said that he was going to check with a facility they have in California to see if they had any information on this matter. Even though they did not confirm anything he obviously noticed the problem, if he had not what would be the point of looking further. A week later they asked for the car again, the problem is getting worse the car is unsafe to drive, and we are waiting on Honda. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION