2023 HARLEY-DAVIDSON FLHCS Complaints and Recall Information

The 2023 HARLEY-DAVIDSON FLHCS has 3 complaints and 3 recalls filed with NHTSA. Owners most frequently report delays in obtaining parts to complete a suspension recall repair. The reported issues do not include failures or incidents beyond the delayed repair parts.

• Recall parts unavailable. Owners received recall notifications for suspension repairs but the necessary parts were not yet available at dealers, causing extended delays.
• Manufacturer notification delays. The manufacturer was informed about the parts distribution problem and delays exceeded a reasonable amount of time for completing repairs.
• Dealer acknowledgment. Dealers confirmed the lack of available parts and communicated the status to owners without reported repair completion.

There are three recalls impacting the 2023 HARLEY-DAVIDSON FLHCS that mainly address rear suspension components. These recalls involve potential failures of rear shock absorber parts that risk tire damage and loss of tire pressure, affecting vehicle safety.

• Rear shock absorber bracket. (Recall 25V375000) Affected 82,117 vehicles. The mounting tab on the rear shock pre-load adjuster may break, allowing the adjuster to damage the rear tire and cause tire pressure loss. The risk involves a sudden loss of tire pressure which increases crash risk. Dealers will install a new bracket free of charge. Owner notification letters will be mailed June 16, 2025.
• Rear shock absorber fastener. (Recall 23V591000) Affected 65,224 vehicles. A fastener securing the rear shock absorber may break allowing the adjuster to damage the rear tire, resulting in loss of tire pressure. This can cause loss of vehicle control and crash risk. Dealers will replace the fastener free of charge. Owner notification letters were mailed September 8, 2023.

Owners facing repeated repair delays or unresolved recall repairs related to suspension safety should review their rights under their state’s lemon law. Persistent defects and incomplete recall remedies may qualify for additional legal protection.