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2018 GRAND DESIGN IMAGINE Complaints and Recall Information

The 2018 GRAND DESIGN IMAGINE has 2 complaints and 4 recalls filed with NHTSA. Owners most frequently report stress and flex cracks on both passenger and driver side I beams near the suspension parts. These cracks have been noted but the manufacturer has not yet been contacted in the complaints.

Common Issues
  • Frame cracks. Stress and flex cracks appear on both passenger and driver side I beams close to the suspension areas, as reported in multiple complaints.

There are four recalls involving various systems on the 2018 GRAND DESIGN IMAGINE. These recalls address issues with the LPG system, power tongue jack, slide room mechanism, and electrical wiring near the air conditioning unit.

Recalls
  • LPG system regulator. (Recall 21V393000) This affects 55,508 vehicles from 2016 to 2021. The LP regulator may fail and allow excessive gas pressure that enlarges the appliance flame, increasing fire risk. Dealers will replace the LP regulator free of charge. Owner notifications began June 24, 2021.
  • Power tongue jack. (Recall 17V789000) Covers 3,969 2017-2018 trailers with Smart-Jack power tongue jacks. The laminated plastic touchpad may crack, allowing water entry that causes unintended jack operation. This could increase crash or injury risk. Dealers will replace the jack at no cost. Recall began December 29, 2017.
  • Slide room screws. (Recall 17V271000) Affects 1,662 trailers from 2017-2018. Screws securing the slide room mechanism columns may shear, allowing the slide room to extend while towing. This increases crash risk. Dealers will replace the screws free of charge. Recall began May 15, 2017.
  • Air conditioning wiring. (Recall 17V620000) Involves 3,621 trailers from 2017-2018. Wires at the AC unit may detach and cause a short circuit, raising fire risk. Dealers will replace wire connectors with positive retention connectors for free. Recall began October 23, 2017.

Owners dealing with repeated repairs, safety defects, or unresolved recall problems may have protections under their state’s lemon law. Consulting with a legal professional familiar with these laws is advisable if problems persist.

2018 GRAND DESIGN IMAGINE Summary

2018

Model Year

2

Total Complaints

4

Total Recalls

64760

Vehicles Affected

Recalls

2018 GRAND DESIGN IMAGINE

55508 vehicles affected

21V393000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS

Grand Design RV, LLC (Grand Design) is recalling certain 2016-2021 Imagine, Transcend, and Momentum travel trailers. The LP regulator that controls the LP gas pressure may fail, allowing excessive gas pressure that causes the appliance flame to increase.

Risk: Excessive gas pressure and a larger than intended appliance flame can increase the risk of a fire.

2018 GRAND DESIGN IMAGINE

3969 vehicles affected

17V789000

EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER

Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.

Risk: If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.

2018 GRAND DESIGN IMAGINE

3621 vehicles affected

17V620000

ELECTRICAL SYSTEM:WIRING

Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Imagine recreational trailers. The wires at the air conditioning unit may detach from the connector and the loose wires may short circuit.

Risk: A short circuit increases the risk of a fire.

2018 GRAND DESIGN IMAGINE

1662 vehicles affected

17V271000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Imagine travel trailers. The screws that secure the slide room mechanism columns may shear, allowing the slide room to extend while the trailer is being towed.

Risk: If the slide room opens during transit there would be an increased risk of a crash.

Complaints

2018 GRAND DESIGN IMAGINE

ID: 2112894

STRUCTURE

I have stress/ flex cracks on both passenger and drivers side I beams near the suspension parts.07/2024. This is the first report, I have not contacted the manufacturer.

2018 GRAND DESIGN IMAGINE

ID: 2112893

UNKNOWN OR OTHER

I have stress/ flex cracks on both passenger and drivers side I beams near the suspension parts.07/2024. This is the first report, I have not contacted the manufacturer.