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2023 GMC TERRAIN Complaints and Recall Information

The 2023 GMC TERRAIN has 15 complaints and 2 recalls filed with NHTSA. Owners most frequently report engine power loss, stalling, and issues related to the fuel system. Some complaints involve sudden engine shutdowns while driving and safety concerns related to these malfunctions.

Common Issues

  • Engine power loss. Multiple owners report sudden loss of engine power while driving, often accompanied by the "Engine Power Reduced" warning and check engine light illumination.
  • Fuel pump failures. Complaints include failed fuel pumps leaking gasoline into the engine compartment and causing the vehicle to stall or shut down unexpectedly.
  • Fuel module defects. Reports describe failed fuel modules causing stalling, loss of electrical power, and difficulty restarting the vehicle. Repairs include fuel module replacements.
  • Fuel injector failure. One vehicle experienced fuel injector issues leading to shaking, shifting into neutral, and power loss during a trip.
  • Steering wheel lockup. An incident involved the steering wheel locking completely at low speed with no warning, resulting in a rollover accident and total vehicle loss.
  • Rear main seal leak. An ongoing issue where the vehicle has been at the dealer for an extended period due to a rear main seal leak, with unclear repair status.
  • Engine stalling at stoplights. Complaints include vehicles stalling repeatedly at traffic lights, sometimes requiring police assistance and towing.
  • Catalytic converter damage. Fuel pump failure caused fuel to leak into the oil, damaging the catalytic converter and oxygen sensor in some cases.
  • Warning light illumination. The check engine light frequently activates preceding or accompanying engine power loss or stalling events.

The 2023 GMC TERRAIN has two recalls affecting systems related to child safety and airbag occupant classification. These recalls address risks involving child seat installation and airbag deployment in the front passenger seat.

Recalls

  • Child seat LATCH anchors. (NHTSA Recall 23V339000) Affects 668,187 vehicles. Excessive powder coating on rear-seat lower LATCH bars may prevent proper installation of child seats, increasing injury risk in a crash. Remedy involves inspection and refinishing or replacement of the latch anchors at no cost. Owner notifications began June 2, 2023.
  • Passenger airbag system. (NHTSA Recall 22V929000) Affects 9 vehicles. The Occupant Classification System may fail to disable the front passenger airbag with a small child or child restraint present, posing increased injury risk. Dealers will replace the passenger presence system free of charge. Owner notifications began January 24, 2023.

Owners facing repeated repairs due to engine stalling, fuel system failures, or steering malfunctions may want to explore their rights under state lemon laws. Those affected by unresolved recall repairs should also seek guidance regarding their consumer protections.

2023 GMC TERRAIN Summary

2023

Model Year

15

Total Complaints

2

Total Recalls

668196

Vehicles Affected

Recalls

2023 GMC TERRAIN

668187 vehicles affected

23V339000

CHILD SEAT:VEHICLE LATCH ANCHOR

General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

Risk: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.

2023 GMC TERRAIN

9 vehicles affected

22V929000

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

General Motors, LLC (GM) is recalling certain 2023 Chevrolet Equinox and GMC Terrain vehicles equipped with ventilated front passenger seats. The Occupant Classification System may not properly disable the front passenger air bag when there is a small child or child restraint detected in the seat.

Risk: In the event of a crash, a front passenger air bag that deploys with a child or infant in the front passenger seat can increase their risk of injury.

Complaints

2023 GMC TERRAIN

ID: 2121504

FUEL SYSTEM, GASOLINE

The contact owns a 2023 GMC Terrain. The contact stated that while driving at approximately 5 MPH, and entering the roadway from the driveway, the vehicle stalled. The contact stated that there were no warning lights. The contact stated that the vehicle had lost electrical power. The contact was unable to restart the vehicle. The vehicle used a push-button gear shift PRNDL, and the contact was unable to set the vehicle into park(P) to restart the engine. The contact was able to restart the vehicle after several attempts and drove the vehicle to a dealer. The contact stated that on the drive to the dealer, the check engine warning light illuminated, but they kept driving. The vehicle was diagnosed, and it was determined that the fuel module had failed and needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The failure mileage was 12,825.

2023 GMC TERRAIN

ID: 2121503

POWER TRAIN

The contact owns a 2023 GMC Terrain. The contact stated that while driving at approximately 5 MPH, and entering the roadway from the driveway, the vehicle stalled. The contact stated that there were no warning lights. The contact stated that the vehicle had lost electrical power. The contact was unable to restart the vehicle. The vehicle used a push-button gear shift PRNDL, and the contact was unable to set the vehicle into park(P) to restart the engine. The contact was able to restart the vehicle after several attempts and drove the vehicle to a dealer. The contact stated that on the drive to the dealer, the check engine warning light illuminated, but they kept driving. The vehicle was diagnosed, and it was determined that the fuel module had failed and needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The failure mileage was 12,825.

2023 GMC TERRAIN

ID: 2120440

FUEL/PROPULSION SYSTEM

While driving the fuel pump failed and started spraying gas everywhere in the engine compartment.

2023 GMC TERRAIN

ID: 2110243

LANE DEPARTURE: ASSIST

My son was making a left onto a freeway on ramp after traffic cleared and the steering wheel completely locked up resulting in him going over the curb and rolling completely over in a steep ditch. This occurred at a low speed (no more than 25mph), confirmed by the Life369 app. My son's description was that it felt like the wheels were against a wall and the wheel wouldn't turn even though he was using both hands in an attempt to turn. My son said there was no warning lights or any other indication that he noticed, other than the complete locking up of the steering. The resulting rollover into the ditch has totaled the vehicle so it was not inspected by any collision shop. I attempted to check the steering in the tow yard but the vehicle had no power.

Crash 1 Injured

2023 GMC TERRAIN

ID: 2110242

STEERING

My son was making a left onto a freeway on ramp after traffic cleared and the steering wheel completely locked up resulting in him going over the curb and rolling completely over in a steep ditch. This occurred at a low speed (no more than 25mph), confirmed by the Life369 app. My son's description was that it felt like the wheels were against a wall and the wheel wouldn't turn even though he was using both hands in an attempt to turn. My son said there was no warning lights or any other indication that he noticed, other than the complete locking up of the steering. The resulting rollover into the ditch has totaled the vehicle so it was not inspected by any collision shop. I attempted to check the steering in the tow yard but the vehicle had no power.

Crash 1 Injured

2023 GMC TERRAIN

ID: 2107652

FUEL/PROPULSION SYSTEM

My GMC Terrain was stopped in traffic at a Red Light. When I stepped on the gas pedal to proceed, the SUV shut-down. Could not move SUV in Traffic. Called Police and SUV was towed. SUV towed to GMC Dealer. The K111 Fuel Module was causing the problem. GMC Dealer Repair Shop removed and replaced the K111 Fuel Module. They claimed SUV is OK. I don't trust this SUV any longer. I read of similar problems with 2022 GMC Terrain and the Fuel Module defect causing the SUV to shut down. This is a safety hazard to the Driver and other vehicles on the highway.

2023 GMC TERRAIN

ID: 2103863

ENGINE

The contact owns a 2023 GMC Terrain. The contact stated while driving 15 MPH, the message "Engine Power Reduced” was displayed on the instrument panel. The contact stated that the vehicle the lost motive power in the middle of the roadway. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the high-pressure fuel pump, causing fuel to leak into the oil, resulting in damages to the catalytic converter and Oxygen sensor. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 41,000.

2023 GMC TERRAIN

ID: 2103862

ENGINE AND ENGINE COOLING

The contact owns a 2023 GMC Terrain. The contact stated while driving 15 MPH, the message "Engine Power Reduced” was displayed on the instrument panel. The contact stated that the vehicle the lost motive power in the middle of the roadway. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the high-pressure fuel pump, causing fuel to leak into the oil, resulting in damages to the catalytic converter and Oxygen sensor. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 41,000.

2023 GMC TERRAIN

ID: 2103861

FUEL SYSTEM, GASOLINE

The contact owns a 2023 GMC Terrain. The contact stated while driving 15 MPH, the message "Engine Power Reduced” was displayed on the instrument panel. The contact stated that the vehicle the lost motive power in the middle of the roadway. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the high-pressure fuel pump, causing fuel to leak into the oil, resulting in damages to the catalytic converter and Oxygen sensor. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 41,000.

2023 GMC TERRAIN

ID: 2075924

FUEL/PROPULSION SYSTEM

While driving 40-45 mph the engine light came on and 50% loss of power was displayed on screen. Thankfully I wasn’t far from home and was in limp mode for the last 2 miles. The mileage of vehicle is 42,000 miles. The codes are reading low fuel pressure and faulty fuel pump. Any help would be appreciated as this shouldn’t be happening to this new of a vehicle.

2023 GMC TERRAIN

ID: 2073817

FUEL/PROPULSION SYSTEM

At stop light turning right, the car stalled, cut on and cut back off, cut on and back off with about 30 cars behind me. Sputtering. On the dash board it said “Engine power reduced”. I had to be pushed out a main highway by police, and thankfully my [XXX] daughter wasn’t in the back seat. I have had this car 12 days with 48256 miles on it. I’m extremely concerned with the safety of this car. And when towed was leaking gas like fluid. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2023 GMC TERRAIN

ID: 2073816

ELECTRICAL SYSTEM

At stop light turning right, the car stalled, cut on and cut back off, cut on and back off with about 30 cars behind me. Sputtering. On the dash board it said “Engine power reduced”. I had to be pushed out a main highway by police, and thankfully my [XXX] daughter wasn’t in the back seat. I have had this car 12 days with 48256 miles on it. I’m extremely concerned with the safety of this car. And when towed was leaking gas like fluid. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2023 GMC TERRAIN

ID: 2073815

ENGINE

At stop light turning right, the car stalled, cut on and cut back off, cut on and back off with about 30 cars behind me. Sputtering. On the dash board it said “Engine power reduced”. I had to be pushed out a main highway by police, and thankfully my [XXX] daughter wasn’t in the back seat. I have had this car 12 days with 48256 miles on it. I’m extremely concerned with the safety of this car. And when towed was leaking gas like fluid. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2023 GMC TERRAIN

ID: 2058838

FUEL SYSTEM, GASOLINE

The contact owns a 2023 GMC Terrain. The contact stated while driving at an undisclosed speed, the vehicle was shaking and independently shifted into neutral. In addition, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was taken to the dealer where it was diagnosed with a possible fuel injector failure. The contact was informed that the fuel injector needed to be replaced. The vehicle was not repaired. The contact was informed that parts were on backorder. The contact stated that the failure occurred while on a trip. The contact was advised to contact the local dealer when she returned home. In addition, the contact stated that in December 2024, the high-pressure fuel tank was replaced by the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,600.

2023 GMC TERRAIN

ID: 2058678

ENGINE

Rear main seal leak car has been with dealer since 12/30/24 until present day. No updates other than I may need a engine.