2022 GMC SIERRA 2500

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.

Risk: Rear wheel lock-up can increase the risk of a crash.

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

TIRES:TREAD/BELT

LT295/60 R20. The tread on the tire separated and a 1"x2" chunk of it fell off in the middle of the tread. Other smaller pieces of tread also fell off. Both front tires have subsequently been replaced. Smaller chunks are now missing from rear tires.

SERVICE BRAKES

The contact owns a 2022 GMC Sierra 2500. The contact stated that while driving at an undisclosed speed, the contact heard a clanking sound coming from the steering wheel while attempting to make a turn. There was no warning light illuminated. The contact stated that the steering wheel was loose. The vehicle was taken to the dealer, where it was diagnosed that the steering column had failed and needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the fuel pump module had failed and needed to be replaced. The vehicle was repaired. The contact stated that while driving 70 MPH, the vehicle hesitated, with the brake warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,824.

FUEL SYSTEM, GASOLINE

The contact owns a 2022 GMC Sierra 2500. The contact stated that while driving at an undisclosed speed, the contact heard a clanking sound coming from the steering wheel while attempting to make a turn. There was no warning light illuminated. The contact stated that the steering wheel was loose. The vehicle was taken to the dealer, where it was diagnosed that the steering column had failed and needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the fuel pump module had failed and needed to be replaced. The vehicle was repaired. The contact stated that while driving 70 MPH, the vehicle hesitated, with the brake warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,824.

STEERING

The contact owns a 2022 GMC Sierra 2500. The contact stated that while driving at an undisclosed speed, the contact heard a clanking sound coming from the steering wheel while attempting to make a turn. There was no warning light illuminated. The contact stated that the steering wheel was loose. The vehicle was taken to the dealer, where it was diagnosed that the steering column had failed and needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the fuel pump module had failed and needed to be replaced. The vehicle was repaired. The contact stated that while driving 70 MPH, the vehicle hesitated, with the brake warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,824.

POWER TRAIN

I am receiving a "Shift to Park" warning intermittently when parking my truck. The truck is in park, but the transmission does not recognize this and flashes the warning on the dash and chimes. While this is happening, I cannot lock the vehicle, and the battery is being drained. I have read that this is a known issue with other GMC models as well. I just was given a $1074 bill to replace the transmission control with park sensor.

ELECTRICAL SYSTEM

After placing the vehicle in park and try to turn it off, I receive a message saying “Shift to Park”. The engine is off and in park, but the vehicle doesn’t recognize it as being in park so all of the electrical stays on. I started complaining about this to the dealerships before my warranty was up but they kept giving me the run around avoiding the fix and now that the warranty is expired they want to help me for a ridiculous fee. This issue happens randomly at least one day a week.

STRUCTURE:BODY

I was driving my 2022 GMC 2500 HD (not towing, just normal drive) after an oil change <900 miles ago and new brakes/rotors 3 days prior <100 miles (total mileage 81,000, serviced exclusively at GMC dealership) when the loss of power alert flashed on the screen. I was 2 miles from my destination, going approx 55mph, so I kept driving to destination, when the vehicle stalled in driveway. As I was scrolling through menus to see the alert I looked up and smoke and flames were coming out of the engine. I attempted to extinguish with a fire extinguisher I had with me, but it was no use. The entire engine was engulfed, melting out, tires and windshield exploded from heat etc. Total loss. Vehicle was inspected by insurance co fire investigator, no origin confirmed due to extent of damage. Vehicle was offered to GMC for their inspection as it was partially under OEM warranty and I had an extended warranty from dealership, which I also notified. Extended would not do anything without the vehicle at GMC and diagnosis, which again, there is no engine etc so not repairable. GMC was to be in contact with insurance co. No status update received.

ELECTRICAL SYSTEM

I was driving my 2022 GMC 2500 HD (not towing, just normal drive) after an oil change <900 miles ago and new brakes/rotors 3 days prior <100 miles (total mileage 81,000, serviced exclusively at GMC dealership) when the loss of power alert flashed on the screen. I was 2 miles from my destination, going approx 55mph, so I kept driving to destination, when the vehicle stalled in driveway. As I was scrolling through menus to see the alert I looked up and smoke and flames were coming out of the engine. I attempted to extinguish with a fire extinguisher I had with me, but it was no use. The entire engine was engulfed, melting out, tires and windshield exploded from heat etc. Total loss. Vehicle was inspected by insurance co fire investigator, no origin confirmed due to extent of damage. Vehicle was offered to GMC for their inspection as it was partially under OEM warranty and I had an extended warranty from dealership, which I also notified. Extended would not do anything without the vehicle at GMC and diagnosis, which again, there is no engine etc so not repairable. GMC was to be in contact with insurance co. No status update received.

ENGINE

I was driving my 2022 GMC 2500 HD (not towing, just normal drive) after an oil change <900 miles ago and new brakes/rotors 3 days prior <100 miles (total mileage 81,000, serviced exclusively at GMC dealership) when the loss of power alert flashed on the screen. I was 2 miles from my destination, going approx 55mph, so I kept driving to destination, when the vehicle stalled in driveway. As I was scrolling through menus to see the alert I looked up and smoke and flames were coming out of the engine. I attempted to extinguish with a fire extinguisher I had with me, but it was no use. The entire engine was engulfed, melting out, tires and windshield exploded from heat etc. Total loss. Vehicle was inspected by insurance co fire investigator, no origin confirmed due to extent of damage. Vehicle was offered to GMC for their inspection as it was partially under OEM warranty and I had an extended warranty from dealership, which I also notified. Extended would not do anything without the vehicle at GMC and diagnosis, which again, there is no engine etc so not repairable. GMC was to be in contact with insurance co. No status update received.

STEERING

My booster is leaking into the floor. I took it to the dealer and they said it was the booster and it needs to be replaced. This could make the truck lose its brakes and run into something or someone.

SERVICE BRAKES

My booster is leaking into the floor. I took it to the dealer and they said it was the booster and it needs to be replaced. This could make the truck lose its brakes and run into something or someone.

STRUCTURE:BODY

The recall has been performed over a year ago. The dealership failed to update their records, our company continues to receive notices that we need to have this recall completed.

POWER TRAIN

I was driving home from work and my truck down shifted and rear wheels locked up, now it’s in limp in mode and will not shift.

ELECTRICAL SYSTEM

The contact owns a 2022 GMC Sierra 2500. The contact stated while her husband was driving approximately 75-80 MPH, and the contact was in the front passenger's side seat, the vehicle lost motive power, and the infotainment system and instrument panel turned off unexpectedly. The contact's husband pressed the PUSH to START button, and the vehicle was able to be restarted. There was no warning light illuminated. The contact stated that while driving 70-75 MPH on one occasion, the vehicle shut off unintendedly. The contact exited the highway and pulled into a gas station. The contact stated that upon pressing the PUSH to START button, the vehicle restarted as needed. The contact stated that the failure recurred while driving on a third occasion; however, the vehicle was able to restart independently. The vehicle was taken to the dealer several times, but the dealer informed the contact that the failure could not be duplicated. The contact stated that the failure recurred. The vehicle was taken back to the dealer, where the battery was replaced; however, the failure persisted. The manufacturer was notified of the failure and informed the contact that no assistance could be provided because the vehicle was not covered under warranty. The manufacturer advised the contact to take the vehicle to the dealer while the failure was occurring; however, the contact stated that the failure was occurring intermittently. The vehicle was not diagnosed or repaired. The failure mileage was approximately 4,000.

FUEL/PROPULSION SYSTEM

After taking my truck in for recall fixes. I received a message on my screen saying that I had 94 miles until I was limited to 65 mph. It said check DEF system. After taking it in the dealership charged me to fix the computer. Known defect yet they charge for it.

UNKNOWN OR OTHER

The gmc trailering app will not read trailer tire pressure above 100psi. When trailer tires carry a safe psi amount above 100psi the trailering app will not be able to confirm if the trailer tire is low in pressure which could cause a massive wreck if driver did not know the trailer tire was going bad. Truck was taken to dealer, they tried to follow bulletin 22-NA-172 to have the pressure to read above 100psi. But they could not get it to work, I was told it was a trailering app issue and nothing they can do until GM takes the steps to fix the trailering app.