2023 GMC CANYON Complaints and Recall Information
The 2023 GMC Canyon has 11 complaints and 6 recalls filed with NHTSA. Owners most frequently report issues with unexpected automatic braking and malfunctions in driver assistance systems, including pre-collision warning and lane keep assist. Complaints also cover transmission problems and software glitches affecting personal settings.
Common Issues- Unintended automatic braking. The vehicle brakes on its own during driving, sometimes causing bodily and property damage despite no obstacle being present.
- Driver assistance malfunctions. Pre-collision warning and lane keep assist disable themselves frequently while driving, requiring repeated dealer visits.
- Transmission problems. The truck lurches forward strongly when shifting from 2nd to 1st gear and aggressively shifts into 2nd under light acceleration or downhill driving.
- Software glitches. Personal dashboard settings reset after a few key cycles, indicating an unresolved software issue.
- Forward collision system failure. Forward Collision Avoidance, distance indicator, and Front Pedestrian and Bicyclist Braking systems fail to operate properly despite software updates.
- Brake failure. The vehicle abruptly stops without warning due to rear brake malfunction, as reported at approximately 14,129 miles.
- Roof panel damage. A dent and abnormal sounds from the roof panel occurred at low mileage and could not be repaired due to unavailable parts.
There are six recalls affecting various systems on the 2023 GMC Canyon. These recalls address issues with the automatic emergency braking system, seat belt buckle attachment bolts, and front wheel hub bolts. The recalls mainly involve safety-related components.
Recalls- Automatic emergency braking system. NHTSA recall 24V133000 covers 55,755 vehicles. The front camera module may falsely detect obstacles, causing unexpected automatic emergency braking and abrupt stops. Dealers will update the front camera module software free of charge. Owner notifications were sent in April 2024.
- Seat belt buckle attachment bolts. Recall 24V703000 involves 151 vehicles with improperly tightened front seat belt buckle bolts. Loose bolts may reduce occupant restraint effectiveness in a crash. Dealers will tighten the bolts at no cost. Owner notifications began in October 2024.
- Front wheel hub bolts. Recall 24V237000 applies to 17 vehicles where over-tightened bolts may become damaged and loosen, risking loss of vehicle control. Dealers will replace the affected bolts free of charge. Notifications were mailed in April 2024.
Owners facing repeated repairs for unexpected braking, safety system failures, or unresolved recall issues may have rights under their state’s lemon law. Consulting a qualified attorney familiar with lemon law claims may provide guidance on available legal remedies.
2023 GMC CANYON Summary
2023
Model Year
11
Total Complaints
3
Total Recalls
55923
Vehicles Affected
Recalls
2023 GMC CANYON
17 vehicles affected
WHEELS:LUGS/NUTS/BOLTS/STUDS
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Colorado and GMC Canyon vehicles. The front wheel hub bolts may have been over-tightened and damaged during installation.
Risk: Damaged bolts may loosen or break, which can result in a loss of vehicle control and increase the risk of a crash.
2023 GMC CANYON
151 vehicles affected
SEAT BELTS:CRITICAL FASTENERS
General Motors, LLC (GM) is recalling certain 2023-2024 Chevrolet Colorado and 2023 GMC Canyon vehicles. The left or right front seat may have a seat belt buckle attachment bolt that was not tightened properly.
Risk: A loose seat belt may not properly restrain an occupant in a crash, increasing the risk of injury.
2023 GMC CANYON
55755 vehicles affected
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Colorado and GMC Canyon vehicles. The front camera module (FCM) system may falsely detect an obstacle, causing the automatic emergency braking (AEB) to engage unexpectedly.
Risk: Unexpected automatic emergency braking can cause the vehicle to abruptly stop or slow down, increasing the risk of a crash.
Complaints
2023 GMC CANYON
ID: 2074405SERVICE BRAKES, HYDRAULIC
The contact owns a 2023 GMC Canyon. The contact stated that while driving 20 MPH, the vehicle came to an abrupt stop without warning. The contact waited for several minutes before resuming normal driving. The contact stated that the failure was caused by the rear brakes. The vehicle was not diagnosed or repaired. Neither the manufacturer nor the dealer was notified of the failure. The failure mileage was 14,129.
2023 GMC CANYON
ID: 2071589FORWARD COLLISION AVOIDANCE
The contact owns a 2023 GMC Canyon. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance, distance indicator, and the Front Pedestrian and Bicyclist Braking failed to work as intended. The vehicle was taken to the local dealer. The vehicle was not diagnosed; however, a software update was performed; however, the failure persisted. The vehicle was taken to the local dealer where the system was updated. The contact stated that the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHSTA Hotline for assistance. The contact related the failure to NHTSA Campaign Number: 24V133000 (ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE); however, the VIN was not included. The failure mileage was unknown.
2023 GMC CANYON
ID: 2071588ELECTRICAL SYSTEM
The contact owns a 2023 GMC Canyon. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance, distance indicator, and the Front Pedestrian and Bicyclist Braking failed to work as intended. The vehicle was taken to the local dealer. The vehicle was not diagnosed; however, a software update was performed; however, the failure persisted. The vehicle was taken to the local dealer where the system was updated. The contact stated that the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHSTA Hotline for assistance. The contact related the failure to NHTSA Campaign Number: 24V133000 (ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE); however, the VIN was not included. The failure mileage was unknown.
2023 GMC CANYON
ID: 2070740POWER TRAIN
Vehicle lurches forward extremely strong when almost stopped, shifting from 2nd to 1st. Common issue with all of these trucks with the 8L80 transmission. Also - this transmission slams into 2nd from 1st when first starting out under light acelleration or drifting down hill.
2023 GMC CANYON
ID: 2068136FORWARD COLLISION AVOIDANCE: WARNINGS
The pre-collision warning and the lane keep assist are disabled while driving frequently. It does this on its own. I have had into the shop one other time for the same thing. It’s happening more frequently now. Current mileage is 25,153. Also the personal settings on the dashboard reset on its own every five or so key cycles. Obviously there’s some kind of software problem.
2023 GMC CANYON
ID: 2068135LANE DEPARTURE: ASSIST
The pre-collision warning and the lane keep assist are disabled while driving frequently. It does this on its own. I have had into the shop one other time for the same thing. It’s happening more frequently now. Current mileage is 25,153. Also the personal settings on the dashboard reset on its own every five or so key cycles. Obviously there’s some kind of software problem.
2023 GMC CANYON
ID: 2068134FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The pre-collision warning and the lane keep assist are disabled while driving frequently. It does this on its own. I have had into the shop one other time for the same thing. It’s happening more frequently now. Current mileage is 25,153. Also the personal settings on the dashboard reset on its own every five or so key cycles. Obviously there’s some kind of software problem.
2023 GMC CANYON
ID: 2064460STRUCTURE
The contact owns a 2023 GMC Canyon. The contact stated that while at a car wash, there was an abnormal sound coming from the roof. The contact inspected the vehicle and noticed that there was a dent in the roof panel. The vehicle was taken to a dealer where it was diagnosed and repaired under Customer Service Program: 23-NA-209. After the repair, the vehicle was taken to the car wash and the same failure occurred. The vehicle was taken back to the same dealer where it was diagnosed a second time and the contact was informed that the repair could not be performed because the part was not available, and to report the failure to the NHTSA Hotline. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1,800.
2023 GMC CANYON
ID: 2056650FORWARD COLLISION AVOIDANCE: WARNINGS
Since I purchased the vehicle it’s had the issue of it braking on its own. I brought this up to GMC many times. At the beginning they had me try to duplicate it with them, which I thought would be unsafe. They only acknowledged the problem and attempted repairs after I contacted GMC directly. The issue with the crash alerts while driving always stayed, even though there was nothing in front of me. Just recently it started braking on its own again in traffic. This has caused bodily and property damage, luckily nothing grave. I do not feel safe in the vehicle and gave gmc many attempts at fixing such a serious issue. I want them to tow replace the vehicle and provide a loaner. Please contact me if you need more details. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2023 GMC CANYON
ID: 2056649FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Since I purchased the vehicle it’s had the issue of it braking on its own. I brought this up to GMC many times. At the beginning they had me try to duplicate it with them, which I thought would be unsafe. They only acknowledged the problem and attempted repairs after I contacted GMC directly. The issue with the crash alerts while driving always stayed, even though there was nothing in front of me. Just recently it started braking on its own again in traffic. This has caused bodily and property damage, luckily nothing grave. I do not feel safe in the vehicle and gave gmc many attempts at fixing such a serious issue. I want them to tow replace the vehicle and provide a loaner. Please contact me if you need more details. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2023 GMC CANYON
ID: 2056648SERVICE BRAKES
Since I purchased the vehicle it’s had the issue of it braking on its own. I brought this up to GMC many times. At the beginning they had me try to duplicate it with them, which I thought would be unsafe. They only acknowledged the problem and attempted repairs after I contacted GMC directly. The issue with the crash alerts while driving always stayed, even though there was nothing in front of me. Just recently it started braking on its own again in traffic. This has caused bodily and property damage, luckily nothing grave. I do not feel safe in the vehicle and gave gmc many attempts at fixing such a serious issue. I want them to tow replace the vehicle and provide a loaner. Please contact me if you need more details. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)