2010 GLAVAL BUS ENTOURAGE Complaints and Recall Information
The 2010 GLAVAL BUS ENTOURAGE has 0 complaints and 9 recalls filed with NHTSA. Owners most frequently report issues related to various safety and equipment components as identified in the recall data. These issues involve lighting, air conditioning, wheelchair lifts, electrical systems, and emergency exit labeling among others.
There are nine recalls associated with this bus model affecting several systems including exterior lighting, air conditioning units, wheelchair lifts, electrical components, and emergency exit devices. These recalls address defects that could increase the risk of accidents, injury, or fire.
Recalls- Rear hazard lights. NHTSA campaign 10V608000 affects 94 vehicles. Rear hazard lights may fail to operate properly when the key is in the ignition, risking crashes if the bus is incapacitated. Owners are notified to have the lights repaired free of charge.
- Air conditioner fuse. NHTSA campaign 12V011000 involves 1407 buses built 2006-2007 with Carrier GENV EM-1 evaporators. The fuse may loosen causing arcing, melting fuse holders, or potentially a fire. Owners receive retrofit kits and repair guidance free.
- Wheelchair lift roll stop latches. NHTSA campaign 12V321000 covers 381 buses with Braun Century-2 or Vista-2 lifts where roll stop latches may bend or misalign. This defect risks wheelchair occupants falling from an elevated lift. Free repairs are provided by authorized dealers.
- Wheelchair lift pendant cable. NHTSA campaign 12V580000 affects 704 buses from 2007-2012 models. Armored pendant cables may contact power lugs causing short circuits and fire risk. Owners are directed to contact Ricon for a free supplemental cover kit and instructions.
- Electric door actuator circuit board. NHTSA campaign 13V520000 impacts 699 buses from model years 2009-2010 equipped with A&M Systems door actuators. Voltage spikes can cause overheating and fire risk. Circuit boards are replaced free at dealerships.
- Rear interior air conditioner evaporator. NHTSA campaign 13V309000 involves 3705 buses from 2010-2013 models. The evaporator may detach from its ceiling mount, risking injury. Dealers fix this by tightening or replacing bolts at no cost to owners.
- Alternator harness routing. NHTSA campaign 14V004000 affects 467 buses made 2010-2013 with Ford engines and Trans/Air air conditioners. The harness may be pinched causing charging failure, vehicle stalls, or fire risk. Authorized inspection and repairs are free.
- Wheelchair lift armored cable clearance. NHTSA campaign 14V226000 concerns 42 buses from 2007-2012 equipped with Ricon S-series and K-series lifts. Improper cable positioning may cause short circuits and fires. Owners receive a no-cost supplemental cover kit and instructions.
- Emergency exit window labels. NHTSA campaign 16V217000 covers 1860 buses from 2008-2016. The rear emergency exit window labels are improperly located, potentially delaying occupant escape in emergencies. Free replacement labels and instructions are provided.
Owners dealing with repeated repairs, safety defects, or unresolved recall issues might have rights under their state’s lemon law. Consulting a consumer protection attorney could help clarify available options.
2010 GLAVAL BUS ENTOURAGE Summary
2010
Model Year
0
Total Complaints
9
Total Recalls
9359
Vehicles Affected
Recalls
2010 GLAVAL BUS ENTOURAGE
1860 vehicles affected
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
Forest River, Inc. (Forest River) is recalling certain 2008-2016 Glaval Bus Apollo, Concorde II, Entourage, Legacy, Primetime, Sport, Titan, Titan II, and Titan II Low Floor transit buses manufactured from August 1, 2008, through March 6, 2016. The labels on the rear emergency exit window are not located within 16 centimeters of the release mechanisms as required. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Risk: If the label is not located the correct distance from the mechanism, it may hinder an occupant's ability to open the emergency window and escape from the vehicle quickly in the event of an emergency.
2010 GLAVAL BUS ENTOURAGE
42 vehicles affected
EQUIPMENT ADAPTIVE/MOBILITY
Glaval Bus (Glaval) is recalling certain model year 2007-2012 Universal, Primetime, Sport, Concorde, Titan, Titan II, Entourage and Apollo transit buses manufactured January 1, 2007, through December 3, 2012, and equipped with certain Ricon S-series and K-series wheelchair lifts, with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
Risk: If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, then a short circuit may occur that could result in a fire.
2010 GLAVAL BUS ENTOURAGE
467 vehicles affected
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Glaval Bus is recalling certain model year 2010-2013 Universal, Entourage, Concorde II, Titan, Titan II and Legacy transit buses manufactured June 1, 2010, through June 30, 2013, and equipped with a Ford 5.4L or 6.8L engine and a Trans/Air-brand air conditioner. In the affected vehicles, depending on the routing of the alternator harness, and the orientation of the heater hose spring clamp at the front of the intake manifold, the alternator harness may be pinched between the spring clamp and the air conditioner compressor mounting bracket.
Risk: The charging system may fail which could lead to the vehicle stalling while driving, increasing the risk of a crash. Additionally, the spring clamp could pierce both the positive and negative wires of the alternator harness creating a short circuit which could result in a fire.
2010 GLAVAL BUS ENTOURAGE
3705 vehicles affected
EQUIPMENT
Glaval Bus is recalling certain model year 2010-2013 Universal, Concorde II, Entourage, Primetime, Titan II, Apollo, and Sport buses, certain model year 2011-2013 Titan II lf and Legacy buses and certain model year 2010 Synergy buses. The affected buses are equipped with a rear interior air conditioner evaporator which may come loose from its ceiling mounting over time.
Risk: The evaporator unit may detach from the ceiling and fall increasing the risk of injury.
2010 GLAVAL BUS ENTOURAGE
699 vehicles affected
ELECTRICAL SYSTEM
Glaval Bus is recalling certain model year 2009-2010 Entourage, Sport, Universal, Titan, Titan II, Apollo, Primetime, Concorde, and Concorde II transit buses manufactured August 4, 2009, through June 7, 2010 and equipped with A&M Systems-brand electric door actuators. Voltage spikes may damage electrical components and electrical circuits within the actuator, causing the circuit board to develop high resistance.
Risk: High resistance may cause the circuit board to overheat, increasing the risk of a fire.
2010 GLAVAL BUS ENTOURAGE
704 vehicles affected
EQUIPMENT
Glaval Bus is recalling certain model year 2007-2012 transit buses, models: Entourage, Sport, Universal, Titan, Titan II, Apollo, Primetime, and Concord; and manufactured January 1, 2007, through December 3, 2012. The buses are equipped with a Ricon manufactured wheelchair lift which has an optional armored pendant cable. The cable may have been installed such that it doesn't clear the wheelchair lift and without a protective cover, or a misinstalled protective cover.
Risk: The cable may contact the power lug at the base of the wheel chair lift causing a short circuit that could result in a fire.
2010 GLAVAL BUS ENTOURAGE
381 vehicles affected
EQUIPMENT ADAPTIVE/MOBILITY
GLAVAL IS RECALLING CERTAIN BUSES EQUIPPED WITH BRAUN CENTURY-2 AND/OR VISTA-2 WHEELCHAIR LIFTS. OVER TIME AND WITH FREQUENT USE, THE ROLL STOP LATCHES ON THE OUTER BARRIER MAY BECOME BENT OR MISALIGNED.
Risk: A WHEELCHAIR OCCUPANT MAY DEFEAT OR RIDE OVER THE INSUFFICIENTLY LATCHED ROLL STOP. IF THIS OCCURS WHEN THE LIFT PLATFORM IS IN AN ELEVATED POSITION, THE WHEELCHAIR¬ÃS OCCUPANT COULD FALL AND SUSTAIN INJURY.
2010 GLAVAL BUS ENTOURAGE
1407 vehicles affected
EQUIPMENT:APPLIANCE:AIR CONDITIONER
GLAVAL IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2007 TRANSIT BUSES BUILT ON FORD, GMC, CHEVROLET, AND FREIGHTLINER CHASSIS AND EQUIPPED WITH CARRIER GENV EM-1 EVAPORATOR UNITS. DUE TO TIME, TEMPERATURE, AND/OR VIBRATION, THE FUSE MAY LOOSEN IN THE FUSE HOLDER RESULTING IN HIGH RESISTANCE AND ARCING.
Risk: IF SUFFICIENT ARCING OCCURS, THE FUSE HOLDER MAY MELT, AND A VEHICLE FIRE MAY OCCUR.
2010 GLAVAL BUS ENTOURAGE
94 vehicles affected
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
GLAVAL IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2011 ENTOURAGE TRANSIT BUSES MANUFACTURED FROM NOVEMBER 2009 THROUGH NOVEMBER 1, 2010. THE REAR HAZARD LIGHTS DO NOT OPERATE PROPERLY WHICH FAILS TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND OTHER ASSOCIATED EQUIPMENT.
Risk: THE REAR HAZARD LIGHTS WILL NOT FUNCTION IF THE KEY IS IN THE IGNITION INCREASING THE RISK OF A CRASH IF THE BUS IS INCAPACITATED.
Complaints
No complaints found.