2018 GLAVAL BUS CONCORDE II Complaints and Recall Information
The 2018 GLAVAL BUS CONCORDE II has 0 complaints and 7 recalls filed with NHTSA. Owners most frequently report issues with seat belts, emergency escape hatches, wheelchair lifts, seat mounting, and transmission gear positioning based on recall notifications.
Seven recalls address multiple systems including safety equipment, emergency escape mechanisms, and the transmission gear shift cable. These recalls affect several hundred to over a thousand vehicles each and involve replacement or inspection of parts to prevent injury risks or vehicle malfunction.
Recalls- Emergency escape hatch handle. NHTSA recall 19V824000 affects 356 buses due to roof hatch handles that may break under normal use. This failure prevents emergency hatch operation from outside, increasing injury risk. Dealers will replace the hatch handles free of charge.
- Passenger seat belt washers. Recall 18V481000 covers 707 buses where mounting washers may break, causing seat belts to detach. Occupants could be unrestrained in crashes. Dealers will replace washers at no cost.
- Driver seat belt washers. Recall 18V376000 applies to 704 buses with similar washer breakage issues on driver seat belts. The risk of injury arises if seat belts detach. Repairs involve replacing washers free of charge.
- Transmission gear shift cable clip. Recall 18V269000 involves 3 buses with improperly seated shift cable clips that cause the gear display to be inaccurate. This may result in unexpected vehicle movement if parking brake is not applied. Dealers will inspect and properly seat clips without charge.
- Wheelchair lift positioning cam. Recall 18V640000 affects 1,525 buses equipped with Ricon wheelchair lifts. The positioning cam may fail, letting the platform rise above floor height and risking wheelchair users tipping during exit. The cam will be replaced free of charge.
- Seat mounting washers. Recall 17V585000 covers 707 buses where seat washers may crack and seats may become loose. Loose seats increase injury risk in crashes or sudden stops. Dealers will replace washers at no cost.
Owners with repeated repairs or unresolved issues related to these safety defects may have rights under state lemon laws. They should consider consulting legal resources to understand their options.
2018 GLAVAL BUS CONCORDE II Summary
2018
Model Year
0
Total Complaints
6
Total Recalls
4002
Vehicles Affected
Recalls
2018 GLAVAL BUS CONCORDE II
356 vehicles affected
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
Forest River, Inc. (Forest River) is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Risk: If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
2018 GLAVAL BUS CONCORDE II
707 vehicles affected
SEAT BELTS
Forest River, Inc. (Forest River) is recalling certain 2017-2018 Glaval Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan II, Titan II Low Floor, and Universal transit buses. A washer used in mounting the passenger's seat belt assembly may break, allowing the seat-belt to separate from the vehicle.
Risk: If the seat belt end does not remain secured to the vehicle, the occupant will not be restrained in the event of a crash, increasing their risk of injury.
2018 GLAVAL BUS CONCORDE II
1525 vehicles affected
EQUIPMENT ADAPTIVE/MOBILITY
Forest River, Inc. (Forest River) is recalling certain 2012-2016 Elkhart Coach ECII, Glaval Apollo and Sport buses, 2017-2018 Glaval Commute buses, 2012-2018 Glaval Entourage, Titan and Universal, StarCraft Bus Allstar and Starlite buses, 2013-2018 Glaval Legacy, Primetime and Titan II buses, 2015-2016 Allstar XL MVP buses, 2014-2016 StarCraft Prodigy buses, 2014 StarCraft Quest and Starquest buses, 2017 StarCraft Quest buses and 2016 StarCraft Senator II buses. These vehicles are equipped with certain Ricon S-Series and K-Series Titanium Wheel chair Lifts that have a wheelchair lift positioning input cam that may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.
Risk: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
2018 GLAVAL BUS CONCORDE II
3 vehicles affected
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Forest River, Inc. (Forest River) is recalling certain 2018 Glaval Bus Concorde II and Starcraft Bus XLT transit buses. The gear shift cable clip may not be properly seated, allowing the transmission to be in a different gear than indicated by the gear shift lever position.
Risk: If the gear shift cable clip becomes unseated or dislodged, the gear shift lever position may indicate that the transmission is in 'Park' when it may be in a different gear. Additionally, despite selecting 'Park', if the parking brake is not applied before the vehicle is exited, the vehicle may roll. Either scenario increases the risk of a crash.
2018 GLAVAL BUS CONCORDE II
704 vehicles affected
SEAT BELTS
Forest River, Inc. (Forest River) is recalling certain 2017-2018 Glaval Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan II, Titan II Low Floor, and Universal transit buses. A washer used in mounting the driver's seat belt assembly may break, allowing the seat-belt to separate from the vehicle.
Risk: If the seat belt end does not remain secured to the vehicle, the occupant will not be restrained in the event of a crash, increasing their risk of injury.
2018 GLAVAL BUS CONCORDE II
707 vehicles affected
SEATS
Forest River, Inc. (Forest River) is recalling certain 2017-2018 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan II, Titan II Low Floor, and Universal transit buses. The seats were mounted with washers that may crack and dislodge, resulting in the seats being not securely mounted.
Risk: If the seat is loose at the base there would be an increased risk of injury in the event of a sudden stop or crash.
Complaints
No complaints found.