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2021 GILLIG LOW FLOOR Complaints and Recall Information

The 2021 GILLIG LOW FLOOR has 0 complaints and 13 recalls filed with NHTSA. Owners most frequently report issues related to mechanical components and electrical systems in recalls rather than direct complaints.

The vehicle has 13 recalls affecting various systems including electrical wiring, driveline, fuel delivery, suspension, and safety equipment. These recalls highlight defects that could impact safety, vehicle operation, and passenger risk.

Recalls
  • Flat panel monitor fasteners. Recall 25V076000 affects 91 buses with rivet-nut fasteners that may fail, causing the ceiling-mounted monitor to detach and fall, increasing injury risk. Gillig will replace the fasteners free of charge.
  • Rearview mirror fuse. Recall 23V812000 affects 3,626 vehicles due to an incorrect fuse in the electric adjustment system. The fuse may overheat, raising fire risk. Gillig will replace the fuse at no cost.
  • Fire suppression relay cable. Recall 24V958000 involves 201 buses where the relay cable may chafe against mounting bolts and fail, compromising fire suppression and increasing injury risk during fires. Dealers will replace the cable free of charge.
  • Transmission yoke separation. Recall 23V740000 affects 4,286 buses where the transmission yoke may separate, causing driveshaft failure and sudden loss of power, increasing crash risk. Gillig will inspect and tighten bolts as needed.
  • EV resolver cable connector. Recall 22V436000 covers 169 electric buses where connector loss can cause sudden neutral gear selection and propulsion loss, raising crash risk. Dealers will install a redesigned cable and support bracket.
  • Ultracapacitor system. Recall 22V276000 involves 592 buses where an ultracapacitor may allow engine start with disconnect switch off, risking injury during maintenance. Dealers will update software or rewire systems for free.
  • Fuel hose leak. Recall 21V563000 affects 148 Low Floor buses with Cummins L9 Diesel engines. A fuel hose may leak, increasing fire risk near ignition sources. Cummins will replace the hose at no charge.
  • Rear axle alignment. Recall 21V487000 impacts 86 Diesel, CNG, and electric buses. The rear axle may misalign during operation, causing loss of control and higher crash risk. Gillig will install a new locknut free of charge.
  • Engine ammonia emissions. Recall 21V538000 covers 78 Cummins L9 Diesel buses with software allowing excessive ammonia in exhaust, risking injury. Cummins will recalibrate the engine free of charge.
  • Bus door locking. Recall 21V291000 involves 229 CNG-powered buses where insufficient door overlap may cause street side door to open accidentally, risking crashes. Dealers will install locking hardware at no cost.

Owners with repeated repairs, unresolved recall issues, or safety defects should consider their rights under their state’s lemon law. Consultation with a legal professional may help determine available options.

2021 GILLIG LOW FLOOR Summary

2021

Model Year

0

Total Complaints

10

Total Recalls

9506

Vehicles Affected

Recalls

2021 GILLIG LOW FLOOR

91 vehicles affected

25V076000

EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

Gillig, LLC (Gillig) is recalling certain 2019-2024 Low Floor transit buses. The rivet-nut fasteners that secure the TFT flat panel display monitor to the bus ceiling may fail, causing the monitor to detach and fall.

Risk: A monitor that detaches and falls from the ceiling increases the risk of injury.

2021 GILLIG LOW FLOOR

201 vehicles affected

24V958000

ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS

Gillig, LLC (Gillig) is recalling certain 2021-2024 Low Floor style transit buses. The fire suppression relay cable may be damaged, chafing against the mounting bolt, and fail.

Risk: Failure of the fire suppression system can increase the risk of injury during a fire.

2021 GILLIG LOW FLOOR

3626 vehicles affected

23V812000

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Gillig, LLC (Gillig) is recalling certain 2021-2023 Low Floor vehicles. The rearview mirror electric adjustment system may have been manufactured with an incorrect fuse.

Risk: An incorrect fuse may overheat and increase the risk of a fire.

2021 GILLIG LOW FLOOR

4286 vehicles affected

23V740000

POWER TRAIN:DRIVELINE:DRIVESHAFT

Gillig, LLC (Gillig) is recalling certain 2019-2023 Low Floor transit buses. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.

Risk: A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.

2021 GILLIG LOW FLOOR

169 vehicles affected

22V436000

ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES:FASTENER/CONNECTOR

Gillig, LLC (Gillig) is recalling certain 2019-2022 Low Floor electric transit buses. The EV resolver cable connector may experience a loss of electrical connectivity, unexpectedly switching from Drive to Neutral with no warning.

Risk: An unexpected switch to neutral can cause a loss of vehicle propulsion and increase the risk of a crash.

2021 GILLIG LOW FLOOR

592 vehicles affected

22V276000

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Gillig, LLC (Gillig) is recalling certain 2014-2021 Low Floor transit buses. The rear-mounted ultracapacitors may allow the engine to be started when the master battery disconnect switch is in the "OFF" position.

Risk: The engine may be started unexpectedly, increasing the risk of injury to anyone nearby the engine compartment during maintenance operations.

2021 GILLIG LOW FLOOR

86 vehicles affected

21V487000

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor Diesel, CNG, and Battery Electric buses. The rear axle may come out of alignment during operation.

Risk: An improperly aligned rear axle may cause a loss of vehicle control, increasing the risk of a crash.

2021 GILLIG LOW FLOOR

148 vehicles affected

21V563000

FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor vehicles equipped with Cummins L9 Diesel Engines that have remote Stage 2 fuel filters and pressurized hoses. A fuel leak may occur from the fuel hose between the fuel pump and the remote fuel filter head.

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

2021 GILLIG LOW FLOOR

78 vehicles affected

21V538000

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor vehicles equipped with Cummins L9 Diesel Engines. The engine calibration software's management of the injection of Diesel Exhaust Fluid can allow excessive ammonia into the tailpipe exhaust.

Risk: Exposure to high levels of ammonia can increase the risk of injury.

2021 GILLIG LOW FLOOR

229 vehicles affected

21V291000

STRUCTURE:BODY:DOOR

Gillig, LLC (Gillig) is recalling certain 2020-2021 29, 35, 40-foot Low Floor and BRT buses powered by Compressed Natural Gas (CNG). The overlap between the curb side and street side roof doors is insufficient and may allow the street side door to accidentally open.

Risk: An open door may strike another vehicle or structure, increasing the risk of a crash.

Complaints

No complaints found.