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2023 GENESIS GV80 Complaints and Recall Information

The 2023 GENESIS GV80 has 3 complaints and 26 recalls filed with NHTSA. Owners most frequently report electrical system failures, seat belt issues, and horn malfunctions. One complaint details a complete electrical failure while driving, including loss of steering and braking control. Another involves seat belt webbing loosening from the vehicle frame.

Common Issues
  • Electrical system failure. A complete loss of electrical power caused the dashboard and display to go dark, steering wheel to lock, and brakes to become hard to engage, creating a serious safety hazard on the road.
  • Seat belt loosening. Seat belt webbing detached from the vehicle frame while driving, raising safety concerns about occupant protection.
  • Horn failure. Multiple horn units have failed, reducing the vehicle’s ability to alert other drivers or pedestrians.

The 2023 GENESIS GV80 is subject to 26 recalls addressing various safety and mechanical systems. These recalls involve components including fuel system pumps, instrument cluster software, and seat belt pretensioners. The defects pose risks such as loss of drive power, failure to display critical information, and potential injury from seat belt components during crashes.

Recalls
  • Fuel pump assembly. (NHTSA Recall 24V282000) Affecting 31,440 vehicles, the fuel pump may fail and cause loss of drive power, increasing crash risk. Dealers will inspect and replace the fuel pump free of charge. No "Do Not Drive" advisory was issued.
  • Instrument cluster display. (NHTSA Recall 25V105000) Approximately 32,594 vehicles are recalled because software errors cause the instrument panel display to fail, which can hide safety warnings and speedometer readings, increasing crash risk. Dealers will update the software free of charge. No driving restrictions apply.
  • Seat belt pretensioners. (NHTSA Recall 23V094000) This recall affects 65,517 vehicles with front driver- and passenger-side seat belt pretensioners that may explode during deployment, projecting metal fragments inside the cabin and risking occupant injury. Dealers will provide caps to secure the pretensioners at no cost. No parking or driving restrictions were issued.

Owners dealing with repeated repairs, unresolved defects, or ongoing safety issues related to recalls may have rights under their state’s lemon law. Consultation with a qualified attorney familiar with lemon law claims is advised for guidance on possible remedies.

2023 GENESIS GV80 Summary

2023

Model Year

3

Total Complaints

3

Total Recalls

129551

Vehicles Affected

Recalls

2023 GENESIS GV80

32594 vehicles affected

25V105000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Hyundai Motor America (Hyundai) is recalling certain Genesis 2023-2024 G80, GV80, 2025 GV70 and 2023-2025 GV70 "Electrified" vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

Risk: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.

2023 GENESIS GV80

31440 vehicles affected

24V282000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Hyundai Motor America (Hyundai) is recalling certain 2022-2023 Genesis GV70, GV80, G80, and G90 vehicles. The fuel pump may fail, which can result in a loss of drive power.

Risk: A loss of drive power can increase the risk of a crash.

2023 GENESIS GV80

65517 vehicles affected

23V094000

SEAT BELTS:PRETENSIONER

Hyundai Motor America (Hyundai) is recalling certain 2020-2023 Genesis GV80, 2021-2023 Genesis G80, 2022-2023 Genesis GV70, and 2023 Genesis GV60 vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.

Risk: An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.

Complaints

2023 GENESIS GV80

ID: 2125422

ELECTRICAL SYSTEM

On [XXX], the GV80 experienced a complete electrical system failure (dashboard lights began flashing and eventually went black, display screen went black, steering wheel locked and brakes were hard to engage), all while my wife was driving on a major highway in rush hour traffic. The dealership claims this electrical system failure was caused by improper battery cable hookup, but this is incorrect. I have time stamped photographs showing a wiring harness that was already burned before any battery cables were connected. I also have documentation proving when the tow truck was dispatched to the vehicle’s location. Dealer Findings *Service advisor stated that there was improper procedure from someone hooking up cables to wrong posts and burning the wire(The issue occurred prior to any battery cables being connected ) -*Wiring harnesses are burned and damaged, creating excessive resistance *The condition is causing a dangerous buildup of heat *Multiple fuses have already blown and required replacement *The dealer explicitly advised that the vehicle is not safe to drive and could cause a fire at any moment Safety Risk This level of electrical damage is not consistent with ordinary wear or misuse. It represents a serious safety defect: • The failure rendered the vehicle completely inoperable. • The failure occurred while driving and resulted in a loss of steering and difficult braking, creating a severe risk of crash and injury. Estimate to repair $24, 754.57 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2023 GENESIS GV80

ID: 2115693

ELECTRICAL SYSTEM

Horn failure 4 horns have failed.

2023 GENESIS GV80

ID: 2098852

SEAT BELTS

The contact owns a 2023 Genesis GV80. The contact stated that while driving at an undisclosed speed with a child seated in the rear passenger’s seat, the seat belt webbing loosened from the frame of the vehicle. The vehicle was taken to a dealer and the contact was informed that the seat belt might have been cut and caused the failure. The contact disputed the claim and notified the manufacturer of the failure; however, the manufacturer sided with the dealer. The contact was not offered any additional assistance. The vehicle was not repaired. The failure mileage was approximately 49,000.