2023 GENESIS G70

POWER TRAIN

There is a constant wheel bearing-type noise that is distractingly audible above ~40mph, and the whine is load and annoying at ~80mph, coming from the rear of the car. There is a constant droning and harmonic pulsating noise that cannot be attenuated with the car's active noise suppression technology, either. It is an otherwise wonderful car, but this whining is going to become more of an issue now that summer is here and the windows will be down. The pitch of the whine increases in frequency as the road speed increases, and right/left steering movements or accelerate/de-accelerate activities don't seem to affect the intensity of the rearend bearing noise. The ever-present noise (our mileage of just over 25k) has grown over the last ~5k miles to be rather unpleasant inside of the cabin, and our current scheduled maintenance visit did not produce a solution for the ever-present noise.

FUEL/PROPULSION SYSTEM

The car randomly goes into LIMP mode when driving in every condition going at any speed, the car has a significant loss of power and needs to be restarted to gain power back. I have almost crashed because of this problem numerous times. Genesis dealership refuses to fix anything because the car doesn't bring back any error codes. This has happened to new and older G70s, there has also been numerous LEMON LAW buy packs under this exact LIMP mode issue being way more prevalent. I have gotten the supposed "fuel pump" recall which is what is directly affecting this issue and the problem persists. Genesis is aware of the issue and extended the dual pump warranty extensively. My car is extremely unsafe at random intervals during my daily commute. This issue is extremely dangerous and could cause a horrific crash. The car basically turns into a slug even when flooring the pedal to try and speed up, this makes merging and changing lanes on these New York highways extremely dangerous. There is an inherent problem with the design of this car in terms of how the fuel pump and fuel pump sensors operate. Genesis is aware of the issue and does nothing to fix it because wait for catastrophic failure of a competent and worse a crash that could result in a fatality.

ELECTRICAL SYSTEM

The car randomly goes into LIMP mode when driving in every condition going at any speed, the car has a significant loss of power and needs to be restarted to gain power back. I have almost crashed because of this problem numerous times. Genesis dealership refuses to fix anything because the car doesn't bring back any error codes. This has happened to new and older G70s, there has also been numerous LEMON LAW buy packs under this exact LIMP mode issue being way more prevalent. I have gotten the supposed "fuel pump" recall which is what is directly affecting this issue and the problem persists. Genesis is aware of the issue and extended the dual pump warranty extensively. My car is extremely unsafe at random intervals during my daily commute. This issue is extremely dangerous and could cause a horrific crash. The car basically turns into a slug even when flooring the pedal to try and speed up, this makes merging and changing lanes on these New York highways extremely dangerous. There is an inherent problem with the design of this car in terms of how the fuel pump and fuel pump sensors operate. Genesis is aware of the issue and does nothing to fix it because wait for catastrophic failure of a competent and worse a crash that could result in a fatality.

POWER TRAIN

The contact owns a 2023 Genesis G70. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle responded sluggishly while the RPM was extremely elevated. The contact stated that the failure was more significant while attempting to exceed 30-40 MPH. There was no warning light illuminated. The contact stated that the failure had been recurring intermittently. The contact stated that upon turning off and restarting the vehicle, the vehicle operated as needed. The vehicle was taken to the dealer, where the failure could not be replicated; however, the failure recurred. The vehicle was taken back to the dealer, where it was test-driven, and the failure recurred; however, the dealer later informed the contact that, upon attempting to diagnose the vehicle, the failure could not be replicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 25,000.

Chest Clip, Buckle, Harness

The contact owns 2023 Genesis G70 with a NUNA Car Seat, Model Type: RAVA, Model Number: CS05105BAC, Manufactured Date: [XXX] installed inside the vehicle. The contact stated that while the car seat was occupied, the harness straps failed to function as intended. The contact stated that the harness straps unlocked independently. The contact stated that the car seat was inside the vehicle when the failure occurred. The contact received notification of NHTSA Campaign Number: 24C002000 (Child Seat); however, the contact was informed that the failure was not confirmed. The manufacturer was notified of the failure but provided no assistance. The car seat was not replaced. The VIN was not available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

Dealer did not complete recall while in service Nov 15 2024, service order shows parts are on back order. After 2 months I reached out to Corp who reached out to dealer. Both copr and the dealer ended up calling back just yesterday, however the message from copr stated the part is ordered it's way but the message from the dealer stated software upgrade needs to be done first before ordering parts. But why software upgrade was never done 2 months ago while performing service? I can smell excess gasoline 5 mins after remote started and my thermometer temp spikes significantly upon start. Car has only 12k miles. I am afraid car is going to burn down and they will do everything possible to avoid repair/replacement. I'm hoping this would create a record of historical events as well as poor service performance by the dealer.

ELECTRICAL SYSTEM

Dealer did not complete recall while in service Nov 15 2024, service order shows parts are on back order. After 2 months I reached out to Corp who reached out to dealer. Both copr and the dealer ended up calling back just yesterday, however the message from copr stated the part is ordered it's way but the message from the dealer stated software upgrade needs to be done first before ordering parts. But why software upgrade was never done 2 months ago while performing service? I can smell excess gasoline 5 mins after remote started and my thermometer temp spikes significantly upon start. Car has only 12k miles. I am afraid car is going to burn down and they will do everything possible to avoid repair/replacement. I'm hoping this would create a record of historical events as well as poor service performance by the dealer.