2024 GEM E4 Complaints and Recall Information

The 2024 GEM E4 has 0 complaints and 27 recalls filed with NHTSA. Owners generally report no issues in available complaint records.

There are 27 recalls associated with the 2024 GEM E4. These recalls primarily affect the front suspension and wheel systems. The main concern involves improperly tightened retaining fasteners that connect the ball joints to the hub strut.

• Front upper ball joint. NHTSA recall 25V380000 affects 5,353 vehicles from 2022-2025 including the E4. Fasteners may be improperly tightened, risking ball joint separation and loss of steering control. Dealers will inspect and either tighten or replace fasteners free of charge. Owner letters begin June 24, 2025.
• Front lower ball joint. Recall 25V380000 covers the same 5,353 vehicles and defect details as the upper ball joint. The risk and remedy are identical.
• Wheel lugs and nuts. Also part of recall 25V380000, improper tightening of retaining fasteners can lead to separation of the ball joint from the wheel, increasing crash risk. The fix involves inspection and adjustment or replacement as needed.
• Front upper ball joint. NHTSA recall 24V971000 affected 243 vehicles from the 2024-2025 production years. Issues involved mounting screws that may have been improperly tightened, allowing ball joint separation and steering loss. Dealers tightened screws free of charge. This recall was superseded by 25V380000.
• Front lower ball joint. Recall 24V971000 covered similar issues, vehicles, and fixes as the upper ball joint recall. This recall was superseded.
• Wheel lugs and nuts. The 24V971000 recall included potential defects in wheel mounting screws causing ball joint separation, with similar risks and dealer fixes as above. It was superseded by recall 25V380000.

Owners facing repeated repairs or unresolved recall issues involving suspension or steering defects may have rights under their state lemon law. Consulting with a consumer protection attorney can clarify available remedies and protections.