2023 GEM E4 Complaints and Recall Information

The 2023 GEM E4 has 0 complaints and 24 recalls filed with NHTSA. Owners most frequently report issues related to vehicle operations covered under recalls. There are no individual complaints detailing specific defects or failures from owners at this time.

The 24 recalls for the 2023 GEM E4 primarily involve suspension components and wheel assemblies. The defects concern fasteners and ball joints that affect steering control and vehicle safety.

• Front Upper Ball Joint. NHTSA recall 25V380000 affects 5,353 vehicles, including the 2023 GEM E4. The retaining fasteners between the ball joint and the hub strut may have been improperly tightened. This can cause ball joint separation from the wheel, leading to loss of steering control and increased crash risk. Dealers will inspect and tighten fasteners or replace ball joints at no cost. Owner notifications begin June 24, 2025.
• Front Lower Ball Joint. Included in NHTSA recall 25V380000, affecting 5,353 vehicles. Improperly tightened retaining fasteners can cause lower ball joints to separate from the wheel hub strut, risking steering control loss. The remedy involves inspection, tightening, or replacement of ball joints free of charge. Owners will be notified starting June 24, 2025.
• Wheel Lug Nuts and Bolts. Part of recall 25V380000 for 5,353 vehicles. The same fastener defect affects the wheel lugs, risking separation and steering issues. Dealers will inspect and address these fasteners without charge. Notifications will be sent to owners beginning June 24, 2025.

Owners facing repeated repairs related to suspension or steering defects and those impacted by recall notices may have rights under their state’s lemon law. Consulting a qualified attorney could help clarify potential legal remedies for unresolved or recurring issues.