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2021 FREIGHTLINER SPRINTER 4500 Complaints and Recall Information

The 2021 FREIGHTLINER SPRINTER 4500 has 0 complaints and 49 recalls filed with NHTSA. Owners often report issues related to vehicle safety systems and structural components in recalls, but no direct owner complaints have been recorded.

There are multiple recalls affecting various systems including structural fasteners, powertrain components, electrical systems, paint adhesion, seat belts, and airbags. These recalls address safety risks such as vehicle stability, emergency system failures, and crash protection.

Recalls
  • Structural fasteners. Recall 23V875000 affects 3,739 vehicles due to missing reinforcement fasteners on the longitudinal frame, reducing stability and risking seat mounting failure. Dealers will inspect and repair the frame free of charge.
  • Automatic transmission parking pawl. Recall 22V796000 involves 124,305 vehicles with a fatigued guide bushing causing potential rollaway risk. Software updates to control units are provided at no cost.
  • Paint adhesion. Recall 23V806000 affects 131 vehicles where the topcoat paint may cause insufficient bonding of windows and interior rails, risking detachment during a crash. Dealers will inspect and repair adhesion or may repurchase the vehicle.
  • Partition wall bolts. Recall 23V876000 includes 387 vehicles where missing bolts could cause partition detachment in a crash. Inspections and securing of walls will be done free of charge.
  • Instrument cluster failure. Recall 23V204000 impacts 6,857 vehicles with instrument panels that may not display information, increasing crash risk. A software update resolves the issue.
  • Emergency call system failure. Recall 22V360000 affects 19,937 vehicles where SIM card software errors disable the eCall system, delaying emergency response. Software updates are delivered via OTA or dealer service.
  • Brake hose damage. Recall 21V933000 covers 98 vehicles where front axle fender liners contact brake hoses, risking fluid leaks and longer stopping distances. Modifications and replacements are performed at no charge.
  • Airbag wiring harness. Recall 21V410000 involves 4,078 vehicles with wiring routed incorrectly in swivel seats, potentially preventing side airbag deployment. Dealers correct the clip placement free of charge.
  • Backup camera display. Recall 21V411000 includes 33,437 vehicles where MBUX software may cause blank or rebooting displays, impairing rearview visibility and increasing crash risk. Software updates are provided OTA or by dealers.
  • Seat belt retractors. Recall 21V513000 affects 1,514 vehicles with automatic locking retractors that may deactivate early, reducing child restraint security. Dealers inspect and replace the seat belts as needed without cost.

Owners with repeated repairs, unresolved recall issues, or safety defects may have rights under their state’s lemon law. Consulting legal resources could help owners understand their options in such cases.

2021 FREIGHTLINER SPRINTER 4500 Summary

2021

Model Year

0

Total Complaints

10

Total Recalls

194483

Vehicles Affected

Recalls

2021 FREIGHTLINER SPRINTER 4500

3739 vehicles affected

23V875000

STRUCTURE:CRITICAL FASTENERS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.

Risk: Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.

2021 FREIGHTLINER SPRINTER 4500

131 vehicles affected

23V806000

STRUCTURE:BODY

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.

Risk: An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.

2021 FREIGHTLINER SPRINTER 4500

6857 vehicles affected

23V204000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.

Risk: A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.

2021 FREIGHTLINER SPRINTER 4500

387 vehicles affected

23V876000

STRUCTURE:CRITICAL FASTENERS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.

Risk: A detached partition wall can increase the risk of injury.

2021 FREIGHTLINER SPRINTER 4500

19937 vehicles affected

22V360000

ELECTRICAL SYSTEM:SOFTWARE

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

2021 FREIGHTLINER SPRINTER 4500

124305 vehicles affected

22V796000

POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.

Risk: Vehicle rollaway increases the risk of a crash.

2021 FREIGHTLINER SPRINTER 4500

98 vehicles affected

21V933000

STRUCTURE:BODY

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The front axle fender liner and brake hose may be too close, allowing the fender liner to contact and damage the brake hose.

Risk: A damaged brake hose may leak brake fluid, extending the distance needed to stop the vehicle and increasing the risk of a crash.

2021 FREIGHTLINER SPRINTER 4500

1514 vehicles affected

21V513000

SEAT BELTS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter, Metris, and Freightliner Sprinter vehicles equipped with Automatic Locking Retractor (ALR) seat belt assemblies. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: An unsecured child restraint system can increase the risk of injury during a crash.

2021 FREIGHTLINER SPRINTER 4500

33437 vehicles affected

21V411000

BACK OVER PREVENTION:DISPLAY FUNCTION

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

2021 FREIGHTLINER SPRINTER 4500

4078 vehicles affected

21V410000

ELECTRICAL SYSTEM

Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

Risk: Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.

Complaints

No complaints found.