2021 FREIGHTLINER SPRINTER 3500 Complaints and Recall Information
The 2021 FREIGHTLINER SPRINTER 3500 has 0 complaints and 49 recalls filed with NHTSA. Most issues reported by owners relate to structural components, electrical systems, and safety equipment defects addressed through recalls.
There are 49 recalls affecting various systems including structural integrity, powertrain, electrical components, airbags, brakes, and seat belts.
- Critical fasteners. Recall 23V875000 affects 3,739 vehicles for missing reinforcement fasteners in longitudinal frame members, reducing structural stability and compromising third-row seat integrity, increasing crash risk. Dealers will inspect and repair free of charge.
- Parking pawl failure. Recall 22V796000 covers 124,305 vehicles with a faulty parking pawl guide bushing that can cause rollaway risk. Dealers will update related software modules free of charge.
- Paint adhesion issue. Recall 23V806000 involves 131 vehicles with insufficient bonding of windows and interior lashing rails, posing a risk of detachment during a crash. Repairs and inspections will be made free of charge, with possible repurchase offers.
- Partition wall detachment. Recall 23V876000 includes 387 vehicles missing partition wall bolts, risking detachment and increased injury during crashes. Dealers will secure partition walls as needed at no charge.
- Instrument cluster failure. Recall 23V204000 affects 6,857 vehicles where instrument clusters may not display information at startup, hiding critical data such as speed and warnings, increasing crash risk. Software updates will be performed free of charge.
- Emergency call system failure. Recall 22V360000 impacts 19,937 vehicles with SIM card software errors disabling the eCall system, potentially delaying emergency response. Software updates will be delivered over-the-air or by dealers at no charge.
- Brake hose damage. Recall 21V933000 covers 98 vehicles where front axle fender liners may contact and damage brake hoses, risking brake fluid leaks and extended stopping distances. Inspections, modifications, and replacements will be conducted free of charge.
- Swivel seat airbag wiring. Recall 21V410000 includes 4,078 vehicles with incorrectly routed wiring harnesses that can damage side airbag deployment systems. Dealers will reposition mounting clips free of charge.
- Backup camera malfunction. Recall 21V411000 affects 33,437 vehicles where multimedia software may cause the rearview camera to display a blank image or reboot, reducing rear visibility and increasing crash risk. Software updates will be provided free of charge.
- Seat belt locking retractor defect. Recall 21V513000 involves 1,514 vehicles with automatic locking retractors that may deactivate early, potentially preventing proper child restraint securing and increasing injury risk. Inspections and replacements will be performed at no cost.
Owners facing repeated repairs, unresolved recall issues, or safety concerns related to this vehicle may have rights under their state’s lemon law. Consulting a consumer protection attorney specializing in lemon law could provide guidance on potential remedies.
2021 FREIGHTLINER SPRINTER 3500 Summary
2021
Model Year
0
Total Complaints
10
Total Recalls
194483
Vehicles Affected
Recalls
2021 FREIGHTLINER SPRINTER 3500
3739 vehicles affected
STRUCTURE:CRITICAL FASTENERS
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.
Risk: Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.
2021 FREIGHTLINER SPRINTER 3500
131 vehicles affected
STRUCTURE:BODY
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
Risk: An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
2021 FREIGHTLINER SPRINTER 3500
6857 vehicles affected
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
Risk: A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
2021 FREIGHTLINER SPRINTER 3500
387 vehicles affected
STRUCTURE:CRITICAL FASTENERS
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
Risk: A detached partition wall can increase the risk of injury.
2021 FREIGHTLINER SPRINTER 3500
19937 vehicles affected
ELECTRICAL SYSTEM:SOFTWARE
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
2021 FREIGHTLINER SPRINTER 3500
124305 vehicles affected
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.
Risk: Vehicle rollaway increases the risk of a crash.
2021 FREIGHTLINER SPRINTER 3500
98 vehicles affected
STRUCTURE:BODY
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The front axle fender liner and brake hose may be too close, allowing the fender liner to contact and damage the brake hose.
Risk: A damaged brake hose may leak brake fluid, extending the distance needed to stop the vehicle and increasing the risk of a crash.
2021 FREIGHTLINER SPRINTER 3500
1514 vehicles affected
SEAT BELTS:FRONT:RETRACTOR
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter, Metris, and Freightliner Sprinter vehicles equipped with Automatic Locking Retractor (ALR) seat belt assemblies. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: An unsecured child restraint system can increase the risk of injury during a crash.
2021 FREIGHTLINER SPRINTER 3500
33437 vehicles affected
BACK OVER PREVENTION:DISPLAY FUNCTION
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
2021 FREIGHTLINER SPRINTER 3500
4078 vehicles affected
ELECTRICAL SYSTEM
Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Risk: Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.
Complaints
No complaints found.