2020 FREIGHTLINER SPRINTER 3500 Complaints and Recall Information
The 2020 FREIGHTLINER SPRINTER 3500 has 0 complaints and 55 recalls filed with NHTSA. Owners most frequently report issues related to vehicle structure, braking systems, electrical components, and safety features based on recall data. Many recalls involve critical safety systems such as braking, airbag deployment, and vehicle stability components.
There are 55 recalls affecting various systems including structural fasteners, powertrain, electrical software, braking components, steering, and safety equipment. These recalls address defects that could increase risks of crashes, injury, or fire, with free repairs and software updates provided by dealers.
Recalls- Structural fasteners. Recall 23V875000 affects 3,739 vehicles from 2019-2021 Sprinter models. Missing reinforcement fasteners on longitudinal frame members reduce stability and compromise third-row seat integrity, increasing crash and injury risks. Dealers inspect and repair frame members at no cost.
- Parking pawl guide bushing. Recall 22V796000 affects 124,305 2019-2022 Sprinters with manual parking brake and 7-speed automatic transmission. Fatigue can cause parking pawl failure leading to vehicle rollaway. Dealers provide software updates free of charge.
- Partition wall bolts. Recall 23V876000 covers 387 2019-2023 Sprinters. Missing bolts may cause wall detachment during crash, increasing injury risk. Inspection and securing of bolts are performed free by dealers.
- Instrument cluster failure. Recall 23V204000 involves 6,857 2019-2022 Sprinters. The instrument cluster may not display critical information at startup, raising crash risk. Dealers update cluster software at no cost.
- Emergency call system disablement. Recall 22V360000 affects 19,937 2019-2021 Sprinters. Communication module SIM card software errors can disable the eCall system, preventing emergency calls. Software updates are delivered over-the-air or by dealers free of charge.
- Propeller shaft bearing connection. Recall 23V874000 involves 9 vehicles from 2020 Sprinter models. Loosening connections may reduce vehicle control and cause fuel tank damage during crashes, raising fire risks. Crossmembers are inspected and replaced as needed at no cost.
- Rear brake caliper leaks. Recall 20V802000 covers 9,094 2019-2020 Sprinters with electric parking brakes. Leaking calipers allow air into hydraulic brake system, increasing stopping distance. Calipers are replaced free of charge.
- Rearview camera display delay. Recall 21V077000 affects 198 2019-2020 Sprinters with Connect 5 multimedia. Delayed or obstructed rearview images reduce rear visibility, increasing crash risk. Dealers issue software updates at no cost.
- Brake pedal retaining washer. Recall 21V152000 involves 56,534 2019-2020 Sprinters. Loose washers can cause brake lights to stay on without pedal press, risking rear-end collisions. Additional retaining rings are installed free of charge.
- Park lock system software error. Recall 21V972000 affects 48,400 2019-2020 Sprinters. Software may allow vehicle movement in Park without parking brake, increasing crash risk. Dealers update stability program software free of charge.
- Hydraulic power steering hose detachment. Recalls 21V241000 and 20V663000 affect over 52,000 2015-2020 Sprinters. Hoses may detach causing fluid leaks and loss of power steering assist, raising crash risk. Dealers inspect and tighten or install clamps free of charge.
- Passenger seat airbag wiring. Recall 21V410000 covers 4,078 2019-2021 Sprinters with swivel seats. Incorrect wiring routing may prevent airbag deployment, increasing injury risk. Dealers reposition mounting clips at no cost.
- Multimedia system software. Recall 21V411000 involves 33,437 2019-2021 Sprinters. Software errors cause black or rebooting displays, impairing rearview camera function and reducing rear visibility. Updates are provided over-the-air or by dealers free of charge.
- Instrument cluster brightness. Recall 21V235000 affects 1,285 2019-2020 Sprinters. Excessive brightness impairs driver vision. Dealers update cluster software free of charge.
- Fuel line clamps. Recall 20V595000 involves 4,010 2019-2020 Sprinters. Loose clamps may cause fuel leaks and fire risk. Dealers inspect and tighten or replace clamps free of charge.
Owners facing repeated repairs, unresolved safety defects, or ongoing recall issues with a 2020 FREIGHTLINER SPRINTER 3500 may have rights under their state lemon law. Consulting with a consumer protection attorney could provide guidance based on their situation.
2020 FREIGHTLINER SPRINTER 3500 Summary
2020
Model Year
0
Total Complaints
16
Total Recalls
364381
Vehicles Affected
Recalls
2020 FREIGHTLINER SPRINTER 3500
3739 vehicles affected
STRUCTURE:CRITICAL FASTENERS
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.
Risk: Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.
2020 FREIGHTLINER SPRINTER 3500
6857 vehicles affected
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
Risk: A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
2020 FREIGHTLINER SPRINTER 3500
387 vehicles affected
STRUCTURE:CRITICAL FASTENERS
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
Risk: A detached partition wall can increase the risk of injury.
2020 FREIGHTLINER SPRINTER 3500
9 vehicles affected
STRUCTURE:BODY
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control.
Risk: Reduced vehicle control increases the risk of a crash. Additionally, the propeller shaft may damage the fuel tank during a crash, causing a leak and increasing the risk of a fire.
2020 FREIGHTLINER SPRINTER 3500
19937 vehicles affected
ELECTRICAL SYSTEM:SOFTWARE
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
2020 FREIGHTLINER SPRINTER 3500
124305 vehicles affected
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.
Risk: Vehicle rollaway increases the risk of a crash.
2020 FREIGHTLINER SPRINTER 3500
198 vehicles affected
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
2020 FREIGHTLINER SPRINTER 3500
56534 vehicles affected
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The retaining washer and bolt that connect the brake pedal to the bearing block, may come loose and detach. This could cause the brake lights to stay illuminated, even when the brake pedal is not pressed.
Risk: Malfunctioning brake lights can fail to alert other motorists of the driver's intention, increasing the risk of a crash.
2020 FREIGHTLINER SPRINTER 3500
4444 vehicles affected
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.
Risk: A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
2020 FREIGHTLINER SPRINTER 3500
1285 vehicles affected
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Risk: A display that is too bright can hinder the driver's vision, increasing the risk of a crash.
2020 FREIGHTLINER SPRINTER 3500
48400 vehicles affected
ELECTRICAL SYSTEM:SOFTWARE
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.
Risk: Unintentional vehicle movement can increase the risk of a crash.
2020 FREIGHTLINER SPRINTER 3500
33437 vehicles affected
BACK OVER PREVENTION:DISPLAY FUNCTION
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
2020 FREIGHTLINER SPRINTER 3500
4078 vehicles affected
ELECTRICAL SYSTEM
Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Risk: Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.
2020 FREIGHTLINER SPRINTER 3500
47667 vehicles affected
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
Risk: The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
2020 FREIGHTLINER SPRINTER 3500
4010 vehicles affected
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Daimler Vans USA, LLC (DVUSA) is recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. The fuel line clamps may loosen and result in a fuel leak.
Risk: A fuel leak can increase the risk of a fire.
2020 FREIGHTLINER SPRINTER 3500
9094 vehicles affected
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with electric parking brakes. The rear brake calipers may leak brake fluid into the housing of the electric parking brake connected to the rear axle service brake system, allowing air to enter the hydraulic brake system.
Risk: Air in the brake system can result in extended brake pedal travel, increasing the risk of a crash.
Complaints
No complaints found.