2020 FREIGHTLINER SPRINTER 1500 Complaints and Recall Information
The 2020 FREIGHTLINER SPRINTER 1500 has 0 complaints and 55 recalls filed with NHTSA. Owners most frequently report issues related to safety-critical components, electronic system malfunctions, and structural integrity concerns based on recall data.
There are 55 recalls impacting this model, covering a wide range of systems including structural fasteners, powertrain components, braking systems, electrical software, steering, fuel delivery, communication modules, and passenger safety mechanisms. The recalls address risks such as vehicle rollaway, loss of stability and control, fire hazards, and failures in safety equipment like air bags and rearview cameras.
Recalls- Structural fasteners. Recall 23V875000 affects 3,739 vehicles due to missing reinforcement fasteners on the longitudinal frame, reducing vehicle stability and compromising third-row seat integrity, increasing crash risk. Dealers inspect and repair the frame free of charge.
- Parking pawl failure. Recall 22V796000 covers 124,305 vehicles with a fatigued guide bushing that prevents the parking pawl from engaging, leading to vehicle rollaway. Dealers update related control unit software at no cost.
- Partition wall bolts. Recall 23V876000 involves 387 vehicles where missing bolts on the partition wall may cause detachment during a crash, increasing injury risk. The partition is inspected and secured for free.
- Instrument cluster blanking. Recall 23V204000 affects 6,857 vehicles where the instrument cluster may fail to display information on startup, obscuring critical data like speed and warnings. Dealers update cluster software free of charge.
- Fuel line leaks. Recall 20V595000 covers 4,010 vehicles with loosening fuel line clamps that can cause fuel leaks and fire risks. Fuel hose clamps are checked and tightened or replaced at no cost.
- Emergency call system failure. Recall 22V360000 affects 19,937 vehicles where SIM card software errors disable the emergency call system, potentially delaying emergency response. Software updates are performed over-the-air or by dealers.
- Propeller shaft connection. Recall 23V874000 involves 9 vehicles with loosened propeller shaft bearing attachments that reduce control and may damage fuel tanks, raising crash and fire risks. Dealers inspect and replace crossmembers as needed.
- Brake caliper leaks. Recall 20V802000 affects 9,094 vehicles where rear brake calipers leak fluid into electric parking brakes, leading to air entering the hydraulic system and extended brake pedal travel. Dealers replace calipers at no charge.
- Rearview camera delay and obstruction. Recall 21V077000 covers 198 vehicles where the rearview image may delay appearing or be obscured by emergency call pop-ups, failing Federal safety standards. Software updates address the issue.
- Brake pedal detachment. Recall 21V152000 covers 56,534 vehicles with retaining washer and bolt issues that can cause brake lights to remain on, increasing crash risk. Dealers retrofit additional retaining rings free of charge.
- Park lock system software error. Recall 21V972000 spans 48,400 vehicles where the vehicle can move after shifting to Park without the parking brake applied. Dealers perform electronic stability program software updates free of charge.
- Power steering hose leaks. Recalls 21V241000 and 20V663000 affect 4,444 and 47,667 vehicles respectively, with hydraulic power steering return line hoses that may detach, causing leaks and sudden loss of steering assist. Dealers install clamps or check connections at no cost.
- Passenger air bag wiring. Recall 21V410000 involves 4,078 vehicles where wiring harnesses for front swivel seats may be damaged causing possible side air bag malfunction. Dealers correct wiring harness position free of charge.
- Multimedia system failures. Recall 21V411000 affects 33,437 vehicles with MBUX software causing black or rebooting displays that impair rearview camera function, violating safety standards. Software updates are performed by dealers or over-the-air.
- Instrument cluster brightness. Recall 21V235000 covers 1,285 vehicles where the multifunctional display is too bright and not adjustable, impairing driver vision. Dealers update cluster software free of charge.
Owners with multiple or unresolved safety defects, repeated repairs, or ongoing recall issues may have rights under state lemon laws. Consulting a qualified attorney can provide guidance on potential legal remedies related to these concerns.
2020 FREIGHTLINER SPRINTER 1500 Summary
2020
Model Year
0
Total Complaints
16
Total Recalls
364381
Vehicles Affected
Recalls
2020 FREIGHTLINER SPRINTER 1500
3739 vehicles affected
STRUCTURE:CRITICAL FASTENERS
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.
Risk: Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.
2020 FREIGHTLINER SPRINTER 1500
6857 vehicles affected
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
Risk: A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
2020 FREIGHTLINER SPRINTER 1500
387 vehicles affected
STRUCTURE:CRITICAL FASTENERS
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
Risk: A detached partition wall can increase the risk of injury.
2020 FREIGHTLINER SPRINTER 1500
9 vehicles affected
STRUCTURE:BODY
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control.
Risk: Reduced vehicle control increases the risk of a crash. Additionally, the propeller shaft may damage the fuel tank during a crash, causing a leak and increasing the risk of a fire.
2020 FREIGHTLINER SPRINTER 1500
19937 vehicles affected
ELECTRICAL SYSTEM:SOFTWARE
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
2020 FREIGHTLINER SPRINTER 1500
124305 vehicles affected
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.
Risk: Vehicle rollaway increases the risk of a crash.
2020 FREIGHTLINER SPRINTER 1500
198 vehicles affected
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
2020 FREIGHTLINER SPRINTER 1500
56534 vehicles affected
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The retaining washer and bolt that connect the brake pedal to the bearing block, may come loose and detach. This could cause the brake lights to stay illuminated, even when the brake pedal is not pressed.
Risk: Malfunctioning brake lights can fail to alert other motorists of the driver's intention, increasing the risk of a crash.
2020 FREIGHTLINER SPRINTER 1500
4444 vehicles affected
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.
Risk: A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
2020 FREIGHTLINER SPRINTER 1500
1285 vehicles affected
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Risk: A display that is too bright can hinder the driver's vision, increasing the risk of a crash.
2020 FREIGHTLINER SPRINTER 1500
48400 vehicles affected
ELECTRICAL SYSTEM:SOFTWARE
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.
Risk: Unintentional vehicle movement can increase the risk of a crash.
2020 FREIGHTLINER SPRINTER 1500
33437 vehicles affected
BACK OVER PREVENTION:DISPLAY FUNCTION
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
2020 FREIGHTLINER SPRINTER 1500
4078 vehicles affected
ELECTRICAL SYSTEM
Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Risk: Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.
2020 FREIGHTLINER SPRINTER 1500
47667 vehicles affected
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
Risk: The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
2020 FREIGHTLINER SPRINTER 1500
4010 vehicles affected
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Daimler Vans USA, LLC (DVUSA) is recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. The fuel line clamps may loosen and result in a fuel leak.
Risk: A fuel leak can increase the risk of a fire.
2020 FREIGHTLINER SPRINTER 1500
9094 vehicles affected
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with electric parking brakes. The rear brake calipers may leak brake fluid into the housing of the electric parking brake connected to the rear axle service brake system, allowing air to enter the hydraulic brake system.
Risk: Air in the brake system can result in extended brake pedal travel, increasing the risk of a crash.
Complaints
No complaints found.