FORD WINDSTAR

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Ford Motor Company (Ford) is recalling certain model year 1998-2003 Windstar vehicles manufactured September 2, 1997, to July 3, 2003. The affected vehicles were previously remedied to safeguard against the rear axle cracking from corrosion, however, the remedy brackets may have been misinstalled. The incorrect bracket installations may limit the effectiveness of the service repair for NHTSA recalls 10V-385, 12V-193, and 12V-195.

Risk: If the brackets were not installed properly, the rear axle may fracture, affecting the vehicle handling and increasing the risk of a crash.

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997, THROUGH JULY 3, 2003, REGISTERED IN PUERTO RICO. DUE TO INCREASED STRESSES CAUSED BY HIGH CYCLES OF TORSIONAL LOADING, SPECIFIC TO THIS MARKET, THE REAR AXLE CAN CRACK.

Risk: A FRACTURED AXLE MAY RESULT IN A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

SUSPENSION:FRONT:CONTROL ARM

FORD IS RECALLING CERTAIN MODEL YEAR 1999-2003 WINDSTAR VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATE OF VIRGINIA. CORROSION-RELATED FRACTURES OF THE FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS AND BODY MOUNT ATTACHMENTS MAY OCCUR.

Risk: A SEPARATION OF A FRONT LOWER CONTROL ARM REAR ATTACHING BRACKET MAY RESULT IN A LOWER CONTROL ARM SEPARATION. A SEPARATION OF BOTH FRONT SUBFRAME REAR BODY MOUNTS MAY RESULT IN SEPARATION OF THE STEERING INTERMEDIATE SHAFT. EITHER CONDITION COULD RESULT IN SIGNIFICANT LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH.

POWER TRAIN:AXLE ASSEMBLY

FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997, THROUGH JULY 3, 2003, AND CURRENTLY REGISTERED OR ORIGINALLY SOLD IN VIRGINIA. OVER TIME, CORROSION CAN WEAKEN THE REAR AXLE MAKING IT SUSCEPTIBLE TO TORSIONAL STRESS. CORROSION AND STRESS CAN LEAD TO CRACKS WHICH, IF UNDETECTED, CAN INCREASE AND RESULT IN A COMPLETE FRACTURE OF THE AXLE.

Risk: A FRACTURED AXLE CAN AFFECT VEHICLE HANDLING AND INCREASE THE RISK OF A CRASH.

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

FORD IS RECALLING CERTAIN MODEL YEAR 1999-2003 WINDSTAR VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, UTAH, VERMONT, WEST VIRGINIA, AND WISCONSIN. A SEPARATION OF A FRONT LOWER CONTROL ARM REAR ATTACHING BRACKET MAY RESULT IN A LOWER CONTROL ARM SEPARATION. A SEPARATION OF BOTH FRONT SUBFRAME REAR BODY MOUNTS MAY RESULT IN SEPARATION OF THE STEERING INTERMEDIATE SHAFT.

Risk: THIS COULD RESULT IN REDUCED STEERING CONTROL INCREASING THE RISK OF A CRASH.

SUSPENSION

The contact owns a 2003 Ford Windstar. The contact stated while attempting to reverse, the contact heard a loud sound coming from the front of the vehicle. The contact stated that steering wheel became difficult to turn. A local dealer was contacted. The vehicle was taken to the dealer where it was inspected, and the contact was informed that there was no recall related to the VIN for the failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 12V194000 (SUSPENSION); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 160,263.

VISIBILITY

The contact owns a 2000 Ford Windstar. The contact stated the vehicle failed to start, and the rear glass was out of the frame by about three-quarters of an inch. Additionally, the front driver's and passenger’s side windows failed to go up or roll down and were inoperable. The contact also stated that the instrument panel and anti-theft system were inoperable. The service engine, anti-theft, overdrive, speedometer, ABS system, and door ajar warning lights were illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 00V351000 (Electrical System) and 00V020000 (Visibility). The contact called the dealer and was referred to the manufacturer for assistance. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and confirmed there were no associated recalls with the VIN and referred the contact to the NHTSA Hotline. The failure mileage was approximately 180,000.

ENGINE

The contact owns a 2000 Ford Windstar. The contact stated the vehicle failed to start, and the rear glass was out of the frame by about three-quarters of an inch. Additionally, the front driver's and passenger’s side windows failed to go up or roll down and were inoperable. The contact also stated that the instrument panel and anti-theft system were inoperable. The service engine, anti-theft, overdrive, speedometer, ABS system, and door ajar warning lights were illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 00V351000 (Electrical System) and 00V020000 (Visibility). The contact called the dealer and was referred to the manufacturer for assistance. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and confirmed there were no associated recalls with the VIN and referred the contact to the NHTSA Hotline. The failure mileage was approximately 180,000.

ELECTRICAL SYSTEM

The contact owns a 2000 Ford Windstar. The contact stated the vehicle failed to start, and the rear glass was out of the frame by about three-quarters of an inch. Additionally, the front driver's and passenger’s side windows failed to go up or roll down and were inoperable. The contact also stated that the instrument panel and anti-theft system were inoperable. The service engine, anti-theft, overdrive, speedometer, ABS system, and door ajar warning lights were illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 00V351000 (Electrical System) and 00V020000 (Visibility). The contact called the dealer and was referred to the manufacturer for assistance. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and confirmed there were no associated recalls with the VIN and referred the contact to the NHTSA Hotline. The failure mileage was approximately 180,000.

STRUCTURE:BODY

Axle broke on rt side just underneath the bracket that ford installed for recall.i was only going 10mph when it happened no warning I was able to gain control and stop was towed into a shop not driveable if this seems to be a problem mine looked fine they must filled it up with expand foam I would think that would trap in more moisture but these are dangerous they should all be fixed or bought back from the customer

SUSPENSION

Axle broke on rt side just underneath the bracket that ford installed for recall.i was only going 10mph when it happened no warning I was able to gain control and stop was towed into a shop not driveable if this seems to be a problem mine looked fine they must filled it up with expand foam I would think that would trap in more moisture but these are dangerous they should all be fixed or bought back from the customer

ELECTRICAL SYSTEM

Manufacture Recall # 09S09 NHTSA Recall # 09V399000 Instrument cluster has become faulty. Details listed below. Overdrive (O/D) light will randomly start flashing for no reason ABS will randomly engage Parking brake light will randomly turn on Speedometer with become sporadic Transmission has trouble shifting gears due to tachometer becoming sporadic Vehicle will randomly try to die/stall out at a prolonged stop or while coming to a stop, even after all charging components have been replaces i.e. battery, alternator, drive belt, and cables.

ENGINE

Manufacture Recall # 09S09 NHTSA Recall # 09V399000 Instrument cluster has become faulty. Details listed below. Overdrive (O/D) light will randomly start flashing for no reason ABS will randomly engage Parking brake light will randomly turn on Speedometer with become sporadic Transmission has trouble shifting gears due to tachometer becoming sporadic Vehicle will randomly try to die/stall out at a prolonged stop or while coming to a stop, even after all charging components have been replaces i.e. battery, alternator, drive belt, and cables.

VEHICLE SPEED CONTROL

Manufacture Recall # 09S09 NHTSA Recall # 09V399000 Instrument cluster has become faulty. Details listed below. Overdrive (O/D) light will randomly start flashing for no reason ABS will randomly engage Parking brake light will randomly turn on Speedometer with become sporadic Transmission has trouble shifting gears due to tachometer becoming sporadic Vehicle will randomly try to die/stall out at a prolonged stop or while coming to a stop, even after all charging components have been replaces i.e. battery, alternator, drive belt, and cables.