2017 FORD MUSTANG

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.

Risk: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Ford Motor Company (Ford) is recalling certain 2015-2017 Mustang vehicles. The rearview camera wiring may be loose or damaged, which can result in a blank or distorted image.

Risk: A rearview camera that displays a blank or distorted image can reduce the driver's rear view, increasing the risk of a crash.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Ford Motor Company (Ford) is recalling certain 2017 Ford Mustang vehicles. The return spring for the driver side interior door handle may come loose, allowing the driver's door to unlatch in a side impact crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."

Risk: If the door unlatches in a crash it can increase the risk of injury.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Ford Motor Company (Ford) is recalling certain 2017 F-150 and Mustang vehicles. The air bag inflator within the passenger frontal air bag module may rupture in the event of a crash.

Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

POWER TRAIN

I am bringing in my 2017 Ford Mustang EcoBoost Premium due to a serious transmission problem. The vehicle’s 10R60 / 10R80 automatic transmission becomes stuck in Drive/Sport mode and fails to shift properly, which is a significant safety concern since it prevents me from reliably selecting Park or Neutral when needed. I am aware of multiple Ford Technical Service Bulletins (TSBs) and updates related to this transmission family, including but not limited to: - TSB MC-10236680 (May 30, 2023) – 10R60 / 10R80 Automatic Transmission – Harsh/Delayed Engagement And/Or Harsh/Delayed Shift - Identifies PCM/TCM software issues, solenoid strategy concerns, sticking valves in the main control valve body, and axial movement of the CDF clutch cylinder sleeve. - Calls for PCM/TCM reprogramming, adaptive learning drive cycles, and in some cases valve body or clutch component replacement. - TSB 23-2250 (2023) – 10R60/10R80 Harsh/Delayed Shifts / Engagement - Describes corrective procedures including Transmission Accelerated Main Control Break-In routine, adaptive learning cycles, and parts replacement if necessary. - TSB 18-2079 (2018) – 10R80 Harsh/Delayed Shifts, DTC P0711 - Calls for PCM reprogramming to correct transmission shift concerns. Given these official Ford bulletins acknowledge issues with this transmission design, I am requesting that the dealership: 1. Check for and apply all available PCM/TCM software updates as outlined in the above TSBs. 2. Perform adaptive learning drive cycles or Transmission Accelerated Main Control Break-In procedures where applicable. 3. Inspect for valve body or CDF clutch cylinder defects if symptoms persist. 4. Confirm whether this VIN is covered for these repairs under TSB or goodwill consideration, given the clear overlap between my symptoms and Ford’s published bulletins. Because this is a safety issue (vehicle stuck in gear, inability to properly engage Park/Neutral)

ELECTRICAL SYSTEM

Backup camera malfunctioning, took vehicle into dealership 1 to have it repaired under recall. Camera still malfunctioning after 2 visits to dealer, was told I was going to get charged diagnostics fee if taken back. Year later, took it to dealship 2 to have it looked at again. dealership found nicked wire from initial repair as stated in repair order, but problem still persists and now being charged a diagnostics fee as Ford refuses to fix problem.

SEAT BELTS

Driver's seat belt cable rusted, causing cable to fail under normal operation.

UNKNOWN OR OTHER

Trunk stopped working about a year ago along with the backup camera. I understand this is a known issue & recall however I haven’t had the time to bring it in. Finally brought it in & they will only replace the wiring harness which fixed the trunk but not the backup camera which is what I understand to be the main issue of the recall so it makes no sense. If the wiring harness doesn’t fix the main safety issue why aren’t they responsible for replacing the camera? Thanks,

ELECTRICAL SYSTEM

Trunk stopped working about a year ago along with the backup camera. I understand this is a known issue & recall however I haven’t had the time to bring it in. Finally brought it in & they will only replace the wiring harness which fixed the trunk but not the backup camera which is what I understand to be the main issue of the recall so it makes no sense. If the wiring harness doesn’t fix the main safety issue why aren’t they responsible for replacing the camera? Thanks,

STRUCTURE:BODY

While driving 45mph, my passenger door suddenly opened, and I received a notification on my car's dashboard warning me that the door had opened. When it was safe to pull over, I was able to shut the door but this has been the second time this has occurred, the first being about 2 months earlier while I was driving on the free way going 65mph. This is very dangerous since if my door opened while I was driving, my belongings could fall out of my car while driving, my passenger would be put at risk, and my door could potentially hit another car next to me. Ultimately, my passenger door's lock failed and it is available for inspection upon request. The door failing to stay locked while driving put me and my passenger at risk. The vehicle has not been inspected since I looked online and many others with my car have this issue, but Ford requires hundreds of dollars just to inspect which I can not afford right now. There was a warning sign on my car's dashboard that my passenger door opened while I was driving.

ENGINE AND ENGINE COOLING

The contact owns a 2017 Ford Mustang. The contact stated that after the vehicle was started in the morning, the vehicle was idling rough. The contact stated that later while driving at various speeds, there was a misfire coming from the engine. The contact stated that while checking the engine oil level, the contact became aware that the coolant reservoir level was low. The contact refilled the coolant reservoir however, the engine misfire continued. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and determined that there was coolant intrusion into the cylinders, and that the engine needed to be replaced. The vehicle was not repaired. The contact notified the manufacturer of the failure and was referred by the manufacturer to contact the NHTSA Safety Hotline to report the failure. The failure mileage was 115,288.

ELECTRICAL SYSTEM

The contact owns a 2017 Ford Mustang. The contact stated that while the vehicle was parked, the front passenger's side window unintendedly opened and closed. The contact stated that the failure had occurred on several occasions. There was no warning light illuminated. The vehicle remained at the residence. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 22,000.

BACK OVER PREVENTION

The contact owns a 2017 Ford Mustang. The contact stated that while reversing, the camera was fuzzy. The contact stated that the camera image went blank. The contact stated that after restarting the vehicle, the camera became inoperable. There were no warning lights illuminated. The local dealer was contacted and confirmed there was no recall or warranty coverage on the vehicle for the failure. The vehicle was not diagnosed or repaired. The dealer referred the contact to the manufacturer for assistance. The manufacturer was contacted and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 22V082000 (Back Over Prevention); and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 29,000.

ENGINE AND ENGINE COOLING

The contact owns a 2017 Ford Mustang. The contact stated while driving approximately 40 MPH, the message "High Temperature - Pull Over" was displayed on the instrument panel. The contact was consistently adding coolant to the coolant reservoir for the vehicle to return to normal operation. The failure had occurred on several occasions. The contact stated that there was no warning light illuminated. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.

STRUCTURE:BODY

Passenger door opens consistently when hitting bumps in the road. Door ajar warning comes on instantly and car beeps.

SERVICE BRAKES

Was driving and the traction control light came on car started shaking, pulled over got out to look and the car was on fire. Fire started in the right rear of the trunk Where the backup camera wire harness is located. It has not been inspected. Car is currently at an impound lot but is available for inspection.

ELECTRICAL SYSTEM

Was driving and the traction control light came on car started shaking, pulled over got out to look and the car was on fire. Fire started in the right rear of the trunk Where the backup camera wire harness is located. It has not been inspected. Car is currently at an impound lot but is available for inspection.

WHEELS:LUGS/NUTS/BOLTS/STUDS

The contact owns a 2017 Ford Mustang. The contact stated while the dealer was replacing the tires, the dealer informed the contact that the lug nuts were swollen and needed to be replaced. The dealer was able to replace the tires; however, the lug nuts were not replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The manufacturer informed the contact that goodwill assistance could not be provided and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 30,000.

ENGINE AND ENGINE COOLING

The contact owns a 2017 Ford Mustang. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to Auto Zone, where the contact was informed that there was misfire in the engine. The vehicle was then taken to the dealer, where it was diagnosed that there was coolant intrusion into cylinder #2. The dealer recommended that the long block be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for information on NHTSA Campaign Number: 16V779000 (Engine and Engine Cooling). The failure mileage was approximately 81,000.

STRUCTURE

The contact owns a 2017 Ford Mustang. The contact stated while the vehicle was stationary, the headliner became loosened. There were no warning lights illuminated. The manufacturer was informed that the headliner was detaching in the vehicle. The manufacturer informed the contact that the vehicle needed to be taken to a dealer to be diagnosed and the manufacturer opened a case. The vehicle was taken to a dealer where it was determined that the door glass and headliner retainer needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 23,000.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ford Mustang. The contact stated that the brake fluid was depleting abnormally. The contact was adding brake fluid constantly. There were no warning lights illuminated. The contact stated that the failure was like NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.

BACK OVER PREVENTION

The contact owns a 2017 Ford Mustang. The contact stated that while in reverse, the back over prevention system failed to display an image on the screen. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the decklid wiring harness. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V082000 (Back Over Prevention); the VIN was included, but the vehicle had already been repaired under the recall. The manufacturer was not notified of the failure. The failure mileage was 30,000.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The contact owns a 2017 Ford Mustang. The contact stated that while the vehicle was stationary, the gear shifter was shifted into reverse, and the rearview camera displayed a black screen with a message. There were no warning lights illuminated and a message was displayed that the rear camera was not available. The contact took the vehicle to the dealer for an unknown recall for the wiring harness. The vehicle was repaired; however, the failure with the rearview camera persisted. The contact took the vehicle to an independent mechanic who diagnosed the vehicle with rearview camera failure. The vehicle was then taken to a dealer where it was diagnosed with rearview camera failure. The vehicle was not repaired. The manufacturer was made aware of the failure and offered the contact to get the vehicle diagnosed at the manufacturer’s cost. The local dealer was contacted; however, the vehicle was not repaired. The failure mileage was approximately 15,000.

UNKNOWN OR OTHER

The rear backup camera does not work. The rear backup camera by Ford has been recalled for other vehicles but not for the Mustang. Your agency fined Ford millions of dollars for not recalling the rear backup camera. So Ford recalled the rear backup camera only on certain vehicles not on all vehicles with the same camera. What are you going to do about it? Ford continues to say there's nothing wrong with the rear camera in their vehicles even though you have more complaints for the rear camera than other complaints in other vehicles than the few that they recalled to make it seem like they were doing the right thing. Ford should recall all cameras affected.

POWER TRAIN

My 2017 ford mustang gt has 27,000 mile on it. I was driving home from work and just went through a traffic circle and I was in 1gear when I went to shift I could not shift. The clutch blew apart while driving normal and it is the factory clutch. Pictures of the equipment involved are available and show no sign of wear or abuse just that it separated. This could have been a major is had I been on a major highway when it happened

ENGINE

The contact owns a 2017 Ford Mustang. The contact stated while driving at various speeds, there was white smoke coming from under the hood. No warning light was illuminated. Upon further investigation, the contact related the failure to TSB: 19-2260; however, the vehicle was not included. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.