2016 FORD FOCUS
View all complaints and recalls for this specific model year.
2016 FORD FOCUS Summary
2016
Model Year
102
Total Complaints
6
Total Recalls
1494570
Vehicles Affected
Recalls
2016 FORD FOCUS
139730 vehicles affected
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PUMP
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Risk: A loss of oil pressure can result in an engine stall and a loss of power braking assist, increasing the risk of a crash.
2016 FORD FOCUS
1282596 vehicles affected
FUEL SYSTEM, GASOLINE:STORAGE
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Risk: The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
2016 FORD FOCUS
5361 vehicles affected
POWER TRAIN:MANUAL TRANSMISSION
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Risk: A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
2016 FORD FOCUS
2828 vehicles affected
POWER TRAIN:MANUAL TRANSMISSION
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Risk: A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
2016 FORD FOCUS
17 vehicles affected
STRUCTURE:BODY
Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.
Risk: Improperly welded apron joints may reduce the front-end structural integrity of the vehicle, increasing the risk of injury in the event of a crash.
2016 FORD FOCUS
64038 vehicles affected
STRUCTURE:BODY:HATCHBACK/LIFTGATE
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Risk: With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Complaints
2016 FORD FOCUS
ID: 2128802ENGINE
I was driving the car other all of a sudden died on me and told me to put it in park I put it in park and then turned the key off and tried to restart it. It did not restart and would not turn of kept popping up a warning saying starter system failure. Could not turn my wheel or pit it in neutral to get it out of te middle of the road.
2016 FORD FOCUS
ID: 2128801POWER TRAIN
I was driving the car other all of a sudden died on me and told me to put it in park I put it in park and then turned the key off and tried to restart it. It did not restart and would not turn of kept popping up a warning saying starter system failure. Could not turn my wheel or pit it in neutral to get it out of te middle of the road.
2016 FORD FOCUS
ID: 2128800ELECTRICAL SYSTEM
I was driving the car other all of a sudden died on me and told me to put it in park I put it in park and then turned the key off and tried to restart it. It did not restart and would not turn of kept popping up a warning saying starter system failure. Could not turn my wheel or pit it in neutral to get it out of te middle of the road.
2016 FORD FOCUS
ID: 2128095UNKNOWN OR OTHER
The rear view camera does not work most of the time. Hasn't for years. Seems Ford can't make a rear view camera that works, since I see Ford recalling all manner of other vehicles for their rear view camera. They need to do it for the Focus as well.
2016 FORD FOCUS
ID: 2122081ENGINE AND ENGINE COOLING
The contact owns a 2016 Ford Focus. The contact stated that while her granddaughter was driving approximately 30 MPH, the low oil pressure and check engine warning lights illuminated. The contact stated that her granddaughter heard an abnormal knocking sound coming from the engine compartment. The vehicle was driven to a dealer who was unable to diagnose the vehicle immediately. The vehicle was then taken to an independent mechanic. The vehicle was diagnosed, and it was determined that the oil pump had failed and stopped pumping oil to the engine, resulting in damage to the engine. The contact was advised that the engine and the oil pump needed to be replaced. The vehicle was not repaired. The contact had received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, parts for the recall repair were not yet available to repair the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact mailed a letter to the manufacturer about the failure, but had not yet received a response. The failure mileage was approximately 99,000.
2016 FORD FOCUS
ID: 2121689POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while driving at approximately 60 MPH, the vehicle started losing motive power. The contact heard an abnormal grinding sound coming from under the floorboard. The contact stated that while depressing the accelerator pedal, the vehicle failed to accelerate as intended and was jerking and vibrating abnormally. The contact stated that the failure was more pronounced after the initial failure. The contact stated that later, the check engine warning light illuminated, and the vehicle was difficult to start. The contact stated that the check engine warning light was orange. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the clutch actuators needed to be replaced. The vehicle was repaired. The contact researched online and related the failure to a problem with the dual clutch transmission installed in the vehicle. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 113,000.
2016 FORD FOCUS
ID: 2120409ENGINE AND ENGINE COOLING
The contact owns a 2016 Ford Focus. The contact stated that the vehicle stalled while driving at various speeds and while idling. The contact was able to pull over to the side of the road. The vehicle failed to restart and had to be towed several times. The contact stated while driving 70-75 MPH, the vehicle stalled. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed with oil pump and fuse failure. The manufacturer was notified of the failure and related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The VIN was included in the recall. The contact was charged a fee for the repair. The vehicle was not yet repaired. The failure mileage was approximately 10,000.
2016 FORD FOCUS
ID: 2118349UNKNOWN OR OTHER
The car failed to start, it did not recognize it was in park. After trying to start my car with the keys it failed. My safety is put at risk, my car failing to recognize which gear shift it is in causes malfunctions while I am on the road, especially since I drive long distances at high speeds. I had a Master Technician review and preform a diagnostic on my vehicle and the codes formed for this test matched hand in hand with TCM issues under the TSB. After this, I went to the dealership to discuss this issue and the only thing that came of it was informing me that I was not eligible for a recall due to my VIN, even if I have all the symptoms under the TSB for my Ford Focus 2016. Since my car failed to start I was not able to bring it to Ford and have it tested, especially after asking if it is eligible and they insisted that it was not. No warning signs from the dashboard appeared on my vehicle to inform me of this issue. I travelled to meet with family and did not end up using my vehicle for a few days and when I tried to start my car, it would not engage. The only warning sounds I would consider a correlation before the problem would be a clicking from the starter pre-firing when I opened the door, and while the car was off.
2016 FORD FOCUS
ID: 2118348ELECTRICAL SYSTEM
The car failed to start, it did not recognize it was in park. After trying to start my car with the keys it failed. My safety is put at risk, my car failing to recognize which gear shift it is in causes malfunctions while I am on the road, especially since I drive long distances at high speeds. I had a Master Technician review and preform a diagnostic on my vehicle and the codes formed for this test matched hand in hand with TCM issues under the TSB. After this, I went to the dealership to discuss this issue and the only thing that came of it was informing me that I was not eligible for a recall due to my VIN, even if I have all the symptoms under the TSB for my Ford Focus 2016. Since my car failed to start I was not able to bring it to Ford and have it tested, especially after asking if it is eligible and they insisted that it was not. No warning signs from the dashboard appeared on my vehicle to inform me of this issue. I travelled to meet with family and did not end up using my vehicle for a few days and when I tried to start my car, it would not engage. The only warning sounds I would consider a correlation before the problem would be a clicking from the starter pre-firing when I opened the door, and while the car was off.
2016 FORD FOCUS
ID: 2118347POWER TRAIN
The car failed to start, it did not recognize it was in park. After trying to start my car with the keys it failed. My safety is put at risk, my car failing to recognize which gear shift it is in causes malfunctions while I am on the road, especially since I drive long distances at high speeds. I had a Master Technician review and preform a diagnostic on my vehicle and the codes formed for this test matched hand in hand with TCM issues under the TSB. After this, I went to the dealership to discuss this issue and the only thing that came of it was informing me that I was not eligible for a recall due to my VIN, even if I have all the symptoms under the TSB for my Ford Focus 2016. Since my car failed to start I was not able to bring it to Ford and have it tested, especially after asking if it is eligible and they insisted that it was not. No warning signs from the dashboard appeared on my vehicle to inform me of this issue. I travelled to meet with family and did not end up using my vehicle for a few days and when I tried to start my car, it would not engage. The only warning sounds I would consider a correlation before the problem would be a clicking from the starter pre-firing when I opened the door, and while the car was off.
2016 FORD FOCUS
ID: 2118158ENGINE
The contact owns a 2016 Ford Focus. The contact stated that while driving at 45 MPH, the RPMs became drastically elevated, and the vehicle shut off unintendedly. The check engine warning light was illuminated. The contact pulled over, and the vehicle failed to restart. The vehicle was towed to the residence, and after three days the contact attempted to restart the vehicle, and the vehicle started without hesitation, and the check engine warning light was no longer illuminated. The vehicle was driven to the local dealer to be diagnosed; however, there was no cause for the failure found. The vehicle not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.
2016 FORD FOCUS
ID: 2117779POWER TRAIN
It is my transmission problem, there is an engine light on and the shifting is very rough and it also jumps gears, i know ford had a recall for this problem i believe it should be under warranty it is the TCM
2016 FORD FOCUS
ID: 2117778ENGINE
It is my transmission problem, there is an engine light on and the shifting is very rough and it also jumps gears, i know ford had a recall for this problem i believe it should be under warranty it is the TCM
2016 FORD FOCUS
ID: 2117191POWER TRAIN
The contact's son owns a 2016 Ford Focus. The contact stated that while at a stop, the vehicle shuddered while depressing the accelerator pedal. There was no warning light illuminated. The contact then stated that while his son was driving at an undisclosed speed, the message "Transmission Hot - Wait 5 Mins" was displayed on the instrument panel. The contact's son followed the instruction; however, the warning light returned soon after restart the vehicle. Due to the failure, the vehicle was towed to the residence. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 137,000.
2016 FORD FOCUS
ID: 2117169VEHICLE SPEED CONTROL
2016 Ford Focus, VIN: [XXX] Power Train: Automatic Transmission: Control Module (TCM) This complaint details a recurring and severe safety defect in our 2016 Ford Focus. The vehicle's Transmission Control Module (TCM) has failed twice, resulting in sudden, complete loss of power and dangerous stalling incidents at highway speeds. In January 2023, at approximately 8,000 miles, the vehicle suddenly lost all propulsion while traveling on a highway. We were forced to execute a dangerous emergency maneuver across lanes of traffic to reach the shoulder. A Ford dealership diagnosed a failed TCM which had, in turn, caused the clutch to burn out. In July 2025, after only 7,000 additional miles (total vehicle mileage ~15,000), the identical, catastrophic failure occurred again. The vehicle once more stalled without warning on a major highway, creating another life-threatening situation. The diagnostic codes confirmed the same TCM and clutch failure, proving the issue is a persistent, underlying defect and not a random occurrence. This failure is entirely consistent with the widely-documented defect in Ford's Powershift (DPS6) transmission. This problem has been the subject of multiple national class-action lawsuits and is detailed in thousands of other consumer complaints filed. The repeated failure in our low-mileage vehicle underscores that this is a predictable and systemic design flaw that makes the vehicle inherently unsafe. We attempted to address this critical safety failure directly with Ford Motor Company. Our concerns were met with dismissal, and despite being issued a case number, Ford has failed to respond to our calls registered letter. This vehicle is unsafe to operate. We are filing this complaint to implore the NHTSA to launch a formal investigation into this defect. The repeated, sudden loss of power presents an unreasonable risk of serious injury or death to occupants and other motorists. We believe a mandatory recall is urgently required. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI
2016 FORD FOCUS
ID: 2117168ENGINE
2016 Ford Focus, VIN: [XXX] Power Train: Automatic Transmission: Control Module (TCM) This complaint details a recurring and severe safety defect in our 2016 Ford Focus. The vehicle's Transmission Control Module (TCM) has failed twice, resulting in sudden, complete loss of power and dangerous stalling incidents at highway speeds. In January 2023, at approximately 8,000 miles, the vehicle suddenly lost all propulsion while traveling on a highway. We were forced to execute a dangerous emergency maneuver across lanes of traffic to reach the shoulder. A Ford dealership diagnosed a failed TCM which had, in turn, caused the clutch to burn out. In July 2025, after only 7,000 additional miles (total vehicle mileage ~15,000), the identical, catastrophic failure occurred again. The vehicle once more stalled without warning on a major highway, creating another life-threatening situation. The diagnostic codes confirmed the same TCM and clutch failure, proving the issue is a persistent, underlying defect and not a random occurrence. This failure is entirely consistent with the widely-documented defect in Ford's Powershift (DPS6) transmission. This problem has been the subject of multiple national class-action lawsuits and is detailed in thousands of other consumer complaints filed. The repeated failure in our low-mileage vehicle underscores that this is a predictable and systemic design flaw that makes the vehicle inherently unsafe. We attempted to address this critical safety failure directly with Ford Motor Company. Our concerns were met with dismissal, and despite being issued a case number, Ford has failed to respond to our calls registered letter. This vehicle is unsafe to operate. We are filing this complaint to implore the NHTSA to launch a formal investigation into this defect. The repeated, sudden loss of power presents an unreasonable risk of serious injury or death to occupants and other motorists. We believe a mandatory recall is urgently required. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI
2016 FORD FOCUS
ID: 2116719POWER TRAIN
Transmission Control Module failed and i had that replaced. Now the clutch pack failed and had that replaced. Now it says transmission hot and to pull over. All of this has been recalled on 2012 to 2016 but for some reason my car is not and its the same powershift transmission. Im over 4000 dollars into these repairs and still having problems.
2016 FORD FOCUS
ID: 2115210POWER TRAIN
Additional information related to a case I opened earlier today Vehicle: 2016 Ford Focus SE Component: PowerTrain – Transmission My 2016 Ford Focus has experienced three failed clutch packs with the Ford DPS6 PowerShift transmission. The first clutch was replaced at ~22,000 miles, the second at ~27,500 miles, and it now requires a third replacement at 80,000 miles. This is a known and dangerous defect that was part of a class-action lawsuit. Despite multiple replacements and low mileage, Ford is requiring me to pay over $4,000 for a third repair. This transmission causes slipping, hesitation, and safety issues when pulling into traffic or hills. I am requesting that NHTSA re-investigate or expand the scope of past complaints on this vehicle to include continued post-settlement failures.
2016 FORD FOCUS
ID: 2115056POWER TRAIN
The transmission is slipping. Research shows it's a known issue. Ford has acknowledged the issue and extended support. My local ford dealership is refusing to fix the issue even though I fall within the extended service mileage. I called 2 transmission shops who refused to work on this specific model due to the dual clutch design and known problems. Attached is a letter I am disseminating requesting proper assistance with this issue.
2016 FORD FOCUS
ID: 2114983SEAT BELTS
Restraint Module went bad and after I looked it up online this was a recall for my year make and model.
2016 FORD FOCUS
ID: 2114982AIR BAGS
Restraint Module went bad and after I looked it up online this was a recall for my year make and model.
2016 FORD FOCUS
ID: 2114806FUEL/PROPULSION SYSTEM
Went to refuel my car with gas. Got into my car and it didn’t start right away. When it finally did the check engine light came on. I took to go check it out and was told the fuel tank/canister purge valve was faulty. I tried contacting ford to see if under warranty and or recalled. But nothing has come out of it. My 2016 Ford Focus only has 67k miles on it
2016 FORD FOCUS
ID: 2112348POWER TRAIN
I am writing you today because my ford focus with transmission DPS6,7SPDCT has all the same problems the older models have. Ford has stopped there 10 year 150000 mile warranty on there transmission on all models built after November 5 2015. Mine is January 1 2016 with all same transmission components. And all my warranty is ran out and still having transmission problems.
2016 FORD FOCUS
ID: 2110756ENGINE
The contact owns a 2016 Ford Focus. The contact stated that while accelerating from a complete stop or while driving at various speeds, the vehicle jerked, hesitated, experienced difficulty shifting into gears and stalled. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the transmission clutch actuator had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the part was previously replaced under Ford Customer Satisfaction Program Number: 19N08. The manufacturer was notified of the failure. The failure mileage was approximately 130,000.
2016 FORD FOCUS
ID: 2103823ENGINE
The dual clutch for the 2016 Ford Focus SE. This model is showing an open recall on active listings but not showing up in a search via VIN. Yes the vehicle is still available for inspection. The vehicle’s transmission overheats which has left us stranded, on the interstate and regular roads, maybe times. The vehicle has broken down multiple times in the middle of the road and put us at risk of a collision. I have verified with the dealer that this is a problem with these specific cars but only after I had purchased it. The problem started right away after purchase by showing on the dash that the transmission was overheating but that same message would go back off, resulting in the dealer refusing to take a look at it under warranty. I’ve seen many other customers complain of this problem and eventually end up losing a lot of money because Ford and the dealer will not do anything to fix it. They wouldn’t even look at the vehicle to confirm that this was the problem but instead gave me the 1-800 number for Ford and then Ford told me to take it back up to the dealer who refused to even take a complaint.
2016 FORD FOCUS
ID: 2102899POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving 50 MPH, the transmission was slipping, the vehicle exceeded 3,000 RPM and suddenly lost motive power. There was no warning light illuminated. The contact was able to pull over to the side of the road. The contact was able to resume driving; however, the failure recurred while at a complete stop at a four-way intersection. The contact was able to drive approximately 2 MPH to his son's residence. The vehicle was towed to the dealer, where it was diagnosed that the fuel pressure regulator had failed, and a fuel line was rusted. The dealer replaced the parts. Additionally, the dealer diagnosed that the transmission clutch needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 179,000.
2016 FORD FOCUS
ID: 2102412POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while idling at a stop sign and attempting to accelerate, the transmission failed to shift into gear and the vehicle failed to respond. The contact shifted to park until the transmission shifted to drive. The message that the transmission was overheating was displayed and informed the contact to park the vehicle. The vehicle was taken to the dealer, who diagnosed that the traction control module and clutch had failed. The contact related the failure to NHTSA Campaign Numbers: 18V845000 (Power Train) and 18V169000 (Power Train); however, the VIN was not included in the recalls. The vehicle was not repaired. The manufacturer was informed of the failure, and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 82,000.
2016 FORD FOCUS
ID: 2101837SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 70 MPH, the "Oil Pump" message became displayed, and the vehicle decelerated and stalled. Additionally, during the failure there was a loud knocking sound coming from the engine. The contact stated that the brakes failed to function properly while the brake pedal was depressed. The vehicle was towed to the local dealer who determined that the engine had failed; however, the cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 160,000.
2016 FORD FOCUS
ID: 2101836ENGINE AND ENGINE COOLING
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 70 MPH, the "Oil Pump" message became displayed, and the vehicle decelerated and stalled. Additionally, during the failure there was a loud knocking sound coming from the engine. The contact stated that the brakes failed to function properly while the brake pedal was depressed. The vehicle was towed to the local dealer who determined that the engine had failed; however, the cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 160,000.
2016 FORD FOCUS
ID: 2101673POWER TRAIN
Purchased 2016 Ford Focus SE with 132,000 Mi on Wednesday June 11, 2025. Drove with no problem when I took it for a long test drive. Drove it Thursday June 12, 2025 with no problem. On Friday June 13, 2025 I thought I felt a little slippage going from 1st to 2nd gear. On Friday June 14, 2025 my 17yr old daughter drove it to the beach and while driving back home she got a msg "Transmission Overheating". She pulled over and called me. I was able to put the key 2 clicks into the starting position and switch to neutral where I got a msg " Transmission now Ready". I then put my scanner on it and was it read Shift Error PO7A3, Clutch "A" Disengagement P286F, Clutch "B" Stuck Engaged P287A. I took it to the dealer I bought it from but it was a As Is Purchase. Now I am stck even though Ford and the dealer knew about these problems.
2016 FORD FOCUS
ID: 2100960POWER TRAIN
There are known issues with the 2016 ford focus transmission dual clutch transmission shudder. My vehicle is the se and seems to have this but there is no safety recall for the se or my vehicle specifically. There was even a law suit for the 2016 ford focus se with this issue. My car has under 77,000 miles. When I asked ford about this issue previously they said there was nothing g they could do
2016 FORD FOCUS
ID: 2100175POWER TRAIN
The transmission is awful, delayed acceleration, rough shifting and lack of power. Delayed acceleration is the main issue due to it “ lagging “ in the middle of intersections and at green lights, etc. may fall under the ford focus lawsuit but when I look up my vin on this website, no recalls pop up but all the signs of the other models recalled are shown and present in my model of the Focus.
2016 FORD FOCUS
ID: 2099649ENGINE
The contact owns a 2016 Ford Focus. The contact stated while driving at an unknown speed, an alarm sounded, the message " Pull Car Over Safely " was displayed, and the vehicle turned off independently. The contact stated that the vehicle was turned off and was restarted several times; however, the failure persisted. The vehicle was taken to a dealer to be diagnosed; however the dealer was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate mileage was 67,855.
2016 FORD FOCUS
ID: 2099648ELECTRICAL SYSTEM
The contact owns a 2016 Ford Focus. The contact stated while driving at an unknown speed, an alarm sounded, the message " Pull Car Over Safely " was displayed, and the vehicle turned off independently. The contact stated that the vehicle was turned off and was restarted several times; however, the failure persisted. The vehicle was taken to a dealer to be diagnosed; however the dealer was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate mileage was 67,855.
2016 FORD FOCUS
ID: 2098394POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while depressing the accelerator pedal, the vehicle hesitated and then jerked into the next gear. The contact stated that the hesitation occurred at various speeds. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated that while slowing down, the vehicle hesitated, and then the transmission downshifted, and the vehicle jerked. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 131,206.
2016 FORD FOCUS
ID: 2096511SEAT BELTS
Seat belt does not retract on its own, seat belt locks randomly and does not retract fully making it loose.
2016 FORD FOCUS
ID: 2096306POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while driving 20 MPH, the vehicle briefly began to jump and jolted before returning to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch, determining that the transmission friction element B was stuck on. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.
2016 FORD FOCUS
ID: 2091390UNKNOWN OR OTHER
Was at a red light and the clutch wouldn’t work. I had to pull the clutch up with my foot. I was so afraid someone was going to hit me. Then when you drive the car sometimes the clutch sticks and you can’t put into gear. I looked on the internet to see if other people were having the same problem. There were so many people who had the problem. I called Ford Dealer up to see if a recall . The mechanic said no they haven’t had the problem. I told him to look it up cause there was all kinds of people with the problem. I called Ford up to do a complaint. At that time was told no recalls to have anything fixed on the car. I took it to my mechanic and it was what the internet people had said the problem is. plastic actuator arm to the back of the pedal is made of PLASTIC and is breaking clean off!! My car is in the shop getting fixed. I can send the bill when I pick my vehicle up. Was told anywhere from 850 to 1000.
2016 FORD FOCUS
ID: 2088083ENGINE AND ENGINE COOLING
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 109,420.
2016 FORD FOCUS
ID: 2088028POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle briefly jolted and hesitated before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch motor. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V479000 (Power Train); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 134,000.
2016 FORD FOCUS
ID: 2087670ENGINE
The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the transmission was slipping, and the vehicle jerked until shifting into gear. The contact stated that the check engine warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was advised that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 116,000.
2016 FORD FOCUS
ID: 2087669POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the transmission was slipping, and the vehicle jerked until shifting into gear. The contact stated that the check engine warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was advised that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 116,000.
2016 FORD FOCUS
ID: 2086655POWER TRAIN
The transmission (powertrain) on my 2016 Ford Focus SE (VIN: [XXX] ) has had persistent issues since shortly after I purchased the car in April 2022. It has not completely failed yet, but the symptoms — including shuddering, slipping, jerking, and hesitation when accelerating or shifting — have worsened over time. It uses a dual-clutch transmission with no dipstick, making it difficult to properly monitor or service. The vehicle is in my possession and available for inspection upon request. Due to the unpredictable and unsafe driving behavior, I have stopped driving the vehicle altogether and have not driven it in over a month. The car hesitates when shifting, especially at stop signs or when merging into traffic, creating serious safety concerns for myself and others. The issue has been reproduced multiple times and addressed at the CarMax dealership in Tinley Park, IL, where I bought the car. However, their repairs were only temporary, and the problem returned. Because the car is now outside of their warranty period, they refuse to inspect it without charging a diagnostic fee. I also contacted Ford Customer Service, but was told that since there is no current recall, I would need to pay out of pocket and that no assistance could be offered. There were no warning lights or messages at the start of the issue, which began within 60–90 days of ownership. The transmission symptoms have been present ever since, and have progressively worsened. This is clearly part of a wider transmission issue with the 2016 Focus, as supported by numerous consumer complaints and lawsuits. I urge NHTSA to investigate and take appropriate action, including consideration of a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2016 FORD FOCUS
ID: 2086339POWER TRAIN
The vehicle shutters and fails to engage while taking off from a stop. The transmission feels like the clutch slips (Automatic transmission). This 2016 Ford Focus is having the exact same issues as mentioned in the Ford customer satisfaction program 14M02 -Supplement #7. In this memo Ford outlines that 2012-2016 Ford Focus models with the DPS6 automatic transmission built between August 1st 2010 - November 5th 2015 in Michigan can get repairs made. I contacted Ford and they are saying they will not honor repairing the vehicle since it isn't showing the recall attached to it specifically even though they acknowledge the issues exist in my vehicle. On the 14M02 recall supplemental #7 the Fords with that transmission have received additional extended warranties to 10yrs 150,000 miles. My car has 132,000 miles and is 9 years old. I had this same issue fixed prior while the vehicle was still under the original factory warranty. I need assistance since Ford is failing to make the appropriate repairs to a vehicle they have acknowledged has problems from a bad designed transmission. These 2012-2016 cars are LEMONS!! PLEASE HELP!
2016 FORD FOCUS
ID: 2085576FUEL/PROPULSION SYSTEM
Check engine light illuminated followed by unresponsive throttle. Pulled over and the car immediately stalled. Would not restart. Came back with code P1450. There's an open recall for that exact code for 2015-2018 focus, however the 1.0L supposedly "not affected" so my vehicle is not eligible.
2016 FORD FOCUS
ID: 2085575ENGINE
Check engine light illuminated followed by unresponsive throttle. Pulled over and the car immediately stalled. Would not restart. Came back with code P1450. There's an open recall for that exact code for 2015-2018 focus, however the 1.0L supposedly "not affected" so my vehicle is not eligible.
2016 FORD FOCUS
ID: 2085498POWER TRAIN
The contact's daughter owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle jerked and hesitated while depressing the accelerator pedal, with several unknown warning lights illuminated. Due to the failure, the vehicle was towed to the dealer and was diagnosed with a defective clutch module. The contact was provided an estimate for the repair and was later referred to the manufacturer for assistance. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not repaired. The failure mileage was approximately 100,000.
2016 FORD FOCUS
ID: 2085490POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that the vehicle failed to shift into second gear while driving. The contact stated there was an abnormal grinding sound while turning the steering wheel. The contact stated that while driving approximately 10-50 MPH, the vehicle began to slow down and kick back. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed with transmission control module, purge valve, and power control module failure, and a software reprogramming was needed. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, who replaced the transmission. The vehicle was repaired, but the failure persisted. The vehicle was taken back to the same dealer, where it was diagnosed and determined that the clutch needed to be replaced. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 15,060.
2016 FORD FOCUS
ID: 2085489ENGINE
The contact owns a 2016 Ford Focus. The contact stated that the vehicle failed to shift into second gear while driving. The contact stated there was an abnormal grinding sound while turning the steering wheel. The contact stated that while driving approximately 10-50 MPH, the vehicle began to slow down and kick back. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed with transmission control module, purge valve, and power control module failure, and a software reprogramming was needed. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, who replaced the transmission. The vehicle was repaired, but the failure persisted. The vehicle was taken back to the same dealer, where it was diagnosed and determined that the clutch needed to be replaced. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 15,060.
2016 FORD FOCUS
ID: 2085186ENGINE
Notes from the Ford dealer: Oil pump belt tensioner failed causing oil pump belt to slip and starve engine for oil. Turbo was also starved of oil. Long block and turbo were replaced. This seems to be the same issue that is included in a current recall but it does not extend to all affected vehicles. Reference NHTSA# 23V905. Ford recall 23S64.
2016 FORD FOCUS
ID: 2084174POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed and accelerating, the vehicle shuddered and jerked before shifting into gear. No warning lights were illuminated. The vehicle was taken to a dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. The contact related the failure to TSB Number: 16-0129. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 86,000.
2016 FORD FOCUS
ID: 2083677ENGINE AND ENGINE COOLING
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was contacted. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2016 FORD FOCUS
ID: 2083348POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving on an Interstate at 50 MPH, the “Transmission Fault Service Now" message was displayed and the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and DTC: P07A3 and P2872 were retrieved. The contact was advised that the clutch, transmission, and the passenger’s side engine mount were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 222,440.
2016 FORD FOCUS
ID: 2083328POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed and accelerating, the vehicle shuddered and jerked before shifting into gear. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with transmission failure. The vehicle was taken to the local dealer, where it was confirmed that the failure was with the transmission. The vehicle was not repaired. The contact related the failure to TSB Number: 19N08. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 107,000.
2016 FORD FOCUS
ID: 2082308STEERING
The contact called on behalf of his girlfriend, who owns a 2016 Ford Focus. The contact stated that while attempting to start the vehicle, the contact became aware that the steering wheel was extremely loose. There was no warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed. The manufacturer was not notified of the failure. The approximate failure mileage was 154,000.
2016 FORD FOCUS
ID: 2080585POWER TRAIN
Transmission shuddering, slipping
2016 FORD FOCUS
ID: 2080457POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while her husband was driving approximately 50 MPH, the vehicle failed to accelerate as intended. The contact stated that the message "Transmission Overheating" was displayed. The vehicle was pulled over to the side of the road and then towed to a dealer to be diagnosed. The vehicle was diagnosed with internal clutch failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.
2016 FORD FOCUS
ID: 2079872UNKNOWN OR OTHER
I’m having a very difficult time with ford dealership there is a lot of information about this 2016 ford focus automatic transmission that has problems with either its dry clutch or the tcm transmission control module. It is revving high when you stop it doesn’t shift gears properly it jerks hard it won’t go into higher gears it will start reversing out of no were that’s a very very terrifying situation especially that me and my fiancé have a little boy in this vehicle. We were so happy to buy this vehicle and ended up having huge problems for only having 100k miles on the odometer. This is are only vehicle spent are taxes on this vehicle to get us around for a few years go on vacations all that. To call ford and be told basically if this vehicle wasn’t involved in the lawsuit against ford about this certain situation then it wouldn’t be included in the recall. I think I should file a lawsuit against ford for this why would they have on the web that every 2016 ford focus has a recall for the tcm transmission control module one time free replacement until June 2025 it says. I want something done this is not right and illegal. Organization at its finest.
2016 FORD FOCUS
ID: 2079871POWER TRAIN
I’m having a very difficult time with ford dealership there is a lot of information about this 2016 ford focus automatic transmission that has problems with either its dry clutch or the tcm transmission control module. It is revving high when you stop it doesn’t shift gears properly it jerks hard it won’t go into higher gears it will start reversing out of no were that’s a very very terrifying situation especially that me and my fiancé have a little boy in this vehicle. We were so happy to buy this vehicle and ended up having huge problems for only having 100k miles on the odometer. This is are only vehicle spent are taxes on this vehicle to get us around for a few years go on vacations all that. To call ford and be told basically if this vehicle wasn’t involved in the lawsuit against ford about this certain situation then it wouldn’t be included in the recall. I think I should file a lawsuit against ford for this why would they have on the web that every 2016 ford focus has a recall for the tcm transmission control module one time free replacement until June 2025 it says. I want something done this is not right and illegal. Organization at its finest.
2016 FORD FOCUS
ID: 2079870ELECTRICAL SYSTEM
I’m having a very difficult time with ford dealership there is a lot of information about this 2016 ford focus automatic transmission that has problems with either its dry clutch or the tcm transmission control module. It is revving high when you stop it doesn’t shift gears properly it jerks hard it won’t go into higher gears it will start reversing out of no were that’s a very very terrifying situation especially that me and my fiancé have a little boy in this vehicle. We were so happy to buy this vehicle and ended up having huge problems for only having 100k miles on the odometer. This is are only vehicle spent are taxes on this vehicle to get us around for a few years go on vacations all that. To call ford and be told basically if this vehicle wasn’t involved in the lawsuit against ford about this certain situation then it wouldn’t be included in the recall. I think I should file a lawsuit against ford for this why would they have on the web that every 2016 ford focus has a recall for the tcm transmission control module one time free replacement until June 2025 it says. I want something done this is not right and illegal. Organization at its finest.
2016 FORD FOCUS
ID: 2079615ENGINE AND ENGINE COOLING
The contact owns a 2016 Ford Focus. The contact stated while driving 60 MPH, the contact heard a loud noise coming from the engine and heard metal parts from the engine detach from the vehicle and fall onto the road. The contact pulled over to the right side of the road and the vehicle lost braking power and the vehicle came to a complete stop. The contact exited the vehicle to inspect the vehicle and saw oil on the ground coming from the engine. The contact stated that the vehicle was towed back to the residence. The vehicle was not taken to the dealer to be diagnosed or repaired. The contact related the failure to the NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and informed the contact to call NHTSA Hotline to report the failure. The failure mileage was 68,000.
2016 FORD FOCUS
ID: 2079474ELECTRICAL SYSTEM
The contact owns a 2016 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed the dealer, who diagnosed a failure with the Remote Function Actuator (RFA) module. The vehicle was not repaired due to a lack of available parts. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 90,000.
2016 FORD FOCUS
ID: 2078776POWER TRAIN
Several clutch repairs have been needed and ford is refusing to fix it.
2016 FORD FOCUS
ID: 2077322POWER TRAIN
Transmision gets hot and i have to pull over right away, otherwise I might cause an accident. Once is get hot it won't move at all. Obd code p2872 and p2872dp. Clutch A stack engaged. My car only has 75400 miles. I took it to ford liner. And they told me the car has no recalls at all. They charge 196 dollars to inspect the car. They also told me that they need to change the couch A because is stuck but want to charge me 4,650$
2016 FORD FOCUS
ID: 2076045POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
The contact owns a 2016 Ford Focus. The contact stated that while accelerating, the vehicle shuddered and jerked for 2 seconds before shifting into gear. The contact stated that the check engine warning light was illuminated, with the message “Transmission Overheating - Pull Over for Safety” displayed on the instrument panel. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the clutch was faulty and needed to be replaced. The vehicle was not repaired. The contact stated that the clutch had been replaced three times. The vehiclehad previously been repaired under Customer Satisfaction Program: 19N08. The manufacturer was notified of the failure. The approximate failure mileage was 96,000.
2016 FORD FOCUS
ID: 2075739POWER TRAIN
Battery was disconnected in order to install new radio. After installation, car started just fine but could not go faster than 20mph and would "stall" (even though it is auto transmission) once getting up to that speed. Ford dealership diagnosed as needing a new transmission control module. I was also told this problem would have occurred whenever the battery died, so it was no fault on the radio installation. There is a recall on these parts but for some reason my vehicle is not included in any warranties or recalls. I do not have any written communication with the Ford dealership yet as all contact has been via phone calls.
2016 FORD FOCUS
ID: 2075481POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 35-40 MPH, the transmission was slipping. No warning light was illuminated. The vehicle was taken to the dealer; however, the contact was informed that the vehicle had performed as designed. The vehicle later failed to reverse while the transmission was shifted to reverse(R). The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was unknown.
2016 FORD FOCUS
ID: 2075226POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power; however, the RPM continued to increase, prompting the contact to immediately turn off the vehicle. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission control module, resulting in damages to the transmission. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 14M02. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 51,000.
2016 FORD FOCUS
ID: 2075095FUEL/PROPULSION SYSTEM
I am dealing with a dual clutch going bad the car is stalling hesitating and loosing power very dangerous to drive. Also i just replaced transmission without finding any help from ford even there was a recall now my dual clutch is going on and there was a recall i never got to be apart of when i first got the car in 2015. I need help please point in the direction i feel like ford should fixed this buy the car back
2016 FORD FOCUS
ID: 2075094ENGINE
I am dealing with a dual clutch going bad the car is stalling hesitating and loosing power very dangerous to drive. Also i just replaced transmission without finding any help from ford even there was a recall now my dual clutch is going on and there was a recall i never got to be apart of when i first got the car in 2015. I need help please point in the direction i feel like ford should fixed this buy the car back
2016 FORD FOCUS
ID: 2075093POWER TRAIN
I am dealing with a dual clutch going bad the car is stalling hesitating and loosing power very dangerous to drive. Also i just replaced transmission without finding any help from ford even there was a recall now my dual clutch is going on and there was a recall i never got to be apart of when i first got the car in 2015. I need help please point in the direction i feel like ford should fixed this buy the car back
2016 FORD FOCUS
ID: 2074645FUEL/PROPULSION SYSTEM
My clutch and or transmission is malfunctioning. When I drive up hill the car shudders and I lose power, it's a risk when another vehicle or pedestrian is behind me. When I accelerate from a full stop, same symptoms. If in an emergency I have to move I would be at risk because then the vehicle would hesitate. The issue was confirmed with the manufacturer's dealership service center. No warning lamps, no messages just a sudden appearance of the symptoms that were progressively getting worse. I looked up two separate customer satisfaction programs which I believe I should be eligible but bought the vehicle after their expiration and even though I think the vehicle satisfies the programs' terms, the manufacturer did not include my vehicle's vin.
2016 FORD FOCUS
ID: 2074644POWER TRAIN
My clutch and or transmission is malfunctioning. When I drive up hill the car shudders and I lose power, it's a risk when another vehicle or pedestrian is behind me. When I accelerate from a full stop, same symptoms. If in an emergency I have to move I would be at risk because then the vehicle would hesitate. The issue was confirmed with the manufacturer's dealership service center. No warning lamps, no messages just a sudden appearance of the symptoms that were progressively getting worse. I looked up two separate customer satisfaction programs which I believe I should be eligible but bought the vehicle after their expiration and even though I think the vehicle satisfies the programs' terms, the manufacturer did not include my vehicle's vin.
2016 FORD FOCUS
ID: 2074527ENGINE
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and there was an abnormal sound coming from the engine compartment. The failure had occurred on several occasions. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed. The dealer had made the contact aware of an undisclosed recall; however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.
2016 FORD FOCUS
ID: 2073991POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while accelerating from a complete stop, the front-end shuddered and vibrated significantly. There was no warning light illuminated. The contact stated that the dealer had picked up the vehicle for the repair of Ford Campaign Number: 24N07; however, upon diagnosing the vehicle, the dealer informed the contact that the failure was not related to the Service Campaign, but instead to the transmission dual dry clutch. The vehicle was then taken to an independent mechanic, where it was diagnosed that the failure was related to the failure listed in NHTSA Campaign Number: 18V845000 (Power Train). The dealer was contacted and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered because the VIN was not included in the recall. The failure mileage was approximately 85,500.
2016 FORD FOCUS
ID: 2072583POWER TRAIN
My vehicle started having issues with the transmission, like shifting issues while starting to accelerate , not going into gear while I am accelerating as well as going in and out of gear in current speed levels with the flow of traffic. It would go from a drive engagement to neutral and would cause me to be in dangerous situations while having passengers in my car as well as my children. I do Lyft an Uber as a current profession, and the last 10 rides that I have given people have been put in positions of compromise or danger due to the shifting issues. After googling issues online, I discovered my Transmission has had various online complaints of Same danger issues. I had 2 Mechanics also verify the issues as well. I contacted ford customer service and they have denied any issues or any recalls attached to my vin. After speaking with ford they said my vehicle was made after the cut off. My transmission DPS6 is the same model that was given extended warranty or repair or Replacement. The documents I found state that the DPS6 automatic transmission was covered under these manufacture dates: August 1, 2010 through November 5, 2015. After speaking with the Ford customer service agent she had mentioned that my car was built December 23, 2015. Which includes the same transmission as stated previously. The program where I found this information is on your website specifically. Program 14M02. Please add all transmissions affected by this situation to the timeline of the warranty extension. My vehicle would fall within the warranty extension of what is listed on the form below of up to 10 years and 150,000 miles considering it is only nine years old with 125,000 miles. Due to it being the same exact transmission, I feel that it is very unfair that it was not included in the extension of this warranty coverage. Please reconsider in adding that coverage to my VIN number. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2016 FORD FOCUS
ID: 2072582VEHICLE SPEED CONTROL
My vehicle started having issues with the transmission, like shifting issues while starting to accelerate , not going into gear while I am accelerating as well as going in and out of gear in current speed levels with the flow of traffic. It would go from a drive engagement to neutral and would cause me to be in dangerous situations while having passengers in my car as well as my children. I do Lyft an Uber as a current profession, and the last 10 rides that I have given people have been put in positions of compromise or danger due to the shifting issues. After googling issues online, I discovered my Transmission has had various online complaints of Same danger issues. I had 2 Mechanics also verify the issues as well. I contacted ford customer service and they have denied any issues or any recalls attached to my vin. After speaking with ford they said my vehicle was made after the cut off. My transmission DPS6 is the same model that was given extended warranty or repair or Replacement. The documents I found state that the DPS6 automatic transmission was covered under these manufacture dates: August 1, 2010 through November 5, 2015. After speaking with the Ford customer service agent she had mentioned that my car was built December 23, 2015. Which includes the same transmission as stated previously. The program where I found this information is on your website specifically. Program 14M02. Please add all transmissions affected by this situation to the timeline of the warranty extension. My vehicle would fall within the warranty extension of what is listed on the form below of up to 10 years and 150,000 miles considering it is only nine years old with 125,000 miles. Due to it being the same exact transmission, I feel that it is very unfair that it was not included in the extension of this warranty coverage. Please reconsider in adding that coverage to my VIN number. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2016 FORD FOCUS
ID: 2068429POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 35 MPH, the check transmission warning light illuminated. The contact stated that the vehicle was shaking abnormally, and the transmission was shifting hard. The contact stated that the failure was recurring. Additionally, the contact stated that the transmission was difficult to shift into reverse(R). The contact stated that the transmission was also slipping out of gear. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the shift actuator needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 111,700.
2016 FORD FOCUS
ID: 2066094ENGINE
I was driving the speed limit at 65 MPH down a steep hill, I felt something "drop" and then the oil lamp and "Engine Fault Error" displayed. I was unable to drive faster than 30 mph. I was fortunate that no one was following close behind. I had to put on my hazards and drive half a mile more to find a safe place to pull off the road. I had to have my vehicle towed 60 miles to the nearest mechanic. I was informed that the problem was related to a known recall, but there are no parts to fix the problem and it will be months until they do. My vehicle cannot be driven and is sitting at the dealership until it can be repaired and they cannot tell me when that will be.
2016 FORD FOCUS
ID: 2066093FUEL/PROPULSION SYSTEM
I was driving the speed limit at 65 MPH down a steep hill, I felt something "drop" and then the oil lamp and "Engine Fault Error" displayed. I was unable to drive faster than 30 mph. I was fortunate that no one was following close behind. I had to put on my hazards and drive half a mile more to find a safe place to pull off the road. I had to have my vehicle towed 60 miles to the nearest mechanic. I was informed that the problem was related to a known recall, but there are no parts to fix the problem and it will be months until they do. My vehicle cannot be driven and is sitting at the dealership until it can be repaired and they cannot tell me when that will be.
2016 FORD FOCUS
ID: 2065697POWER TRAIN
2016—2022 Ford EcoSport® and Focus® 1.0L Engine--- My car is experiencing the same issue as the Automatic transmission. The car is not listed on the Oil Pump Failure Recall on the Ford Website as it shows that it applies to automatic transmission, and doesn't mentioned manual transmission. Both transmission carry the same issue as it's an engine design flaw and not a transmission related issue. The car experienced a bad idle that results to lost of power and Oil light went on as I drove it to the Mechanic shop. Currently there's no parts available and ford website the part is back ordered. The reference number is 23S64 for the current recall of the 1.0L engines. Please see reference below. I've contacted Ford support about the issue and was informed to report the issue here. Website for reference: [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2016 FORD FOCUS
ID: 2065696ENGINE
2016—2022 Ford EcoSport® and Focus® 1.0L Engine--- My car is experiencing the same issue as the Automatic transmission. The car is not listed on the Oil Pump Failure Recall on the Ford Website as it shows that it applies to automatic transmission, and doesn't mentioned manual transmission. Both transmission carry the same issue as it's an engine design flaw and not a transmission related issue. The car experienced a bad idle that results to lost of power and Oil light went on as I drove it to the Mechanic shop. Currently there's no parts available and ford website the part is back ordered. The reference number is 23S64 for the current recall of the 1.0L engines. Please see reference below. I've contacted Ford support about the issue and was informed to report the issue here. Website for reference: [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2016 FORD FOCUS
ID: 2063982ENGINE AND ENGINE COOLING
The contact owns a 2016 Ford Focus. The contact stated that while driving on the highway at 75 MPH, the vehicle stalled, with several unknown warning lights illuminated. The contact proceeded to stop the vehicle and park on the side of the highway to turn off and restart the vehicle. The vehicle failed to restart and was towed to a local independent mechanic to be diagnosed. The contact was informed that the failure was probably linked to NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact was informed that the engine had seized and needed to be replaced. The local dealer was contacted; however, the vehicle was not repaired because parts for the recall repair were not yet available. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 103,000.
2016 FORD FOCUS
ID: 2063794POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that the vehicle failed to start. There were no warning lights illuminated. There was an unknown failure with the battery. The vehicle was taken to the local dealer, where it was diagnosed and determined that the TCM needed to be replaced, but the clutch was unrepairable. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the local dealer for assistance. The failure mileage was approximately 58,500.
2016 FORD FOCUS
ID: 2063793ELECTRICAL SYSTEM
The contact owns a 2016 Ford Focus. The contact stated that the vehicle failed to start. There were no warning lights illuminated. There was an unknown failure with the battery. The vehicle was taken to the local dealer, where it was diagnosed and determined that the TCM needed to be replaced, but the clutch was unrepairable. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the local dealer for assistance. The failure mileage was approximately 58,500.
2016 FORD FOCUS
ID: 2063662POWER TRAIN
Ford recall 14M02 for transmission control module (TCM) does not cover parts and labor required to fix additional equipment problems created by a faulty TCM such as the clutch. My 2016 Ford Focus only has 58,000 miles on it. The TCM is being repaired a 2nd time but Ford will not repair the subsequent damage to the clutch. This is a function and safety issue.
2016 FORD FOCUS
ID: 2063448POWER TRAIN
At times will not go into reverse and shifts very hard. It will randomly shut off while driving and transmission overheating will pop up.
2016 FORD FOCUS
ID: 2062185POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that the vehicle was repaired under an unidentified NHTSA recall; however, the repair failed to prevent a failure from occurring. The recall repair was completed in 2018 for a driveshaft failure. The contact stated that while driving at various speeds, the vehicle hesitated while accelerating while depressing the accelerator pedal. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed for a possible drive-shaft failure. The local dealer performed other unknown repairs under warranty; however, the recall repair was not performed a second time. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,000.
2016 FORD FOCUS
ID: 2062134POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact was able to continue to drive. The vehicle failed to accelerate above 11 MPH. The vehicle failed to move. The contact turned off the vehicle and the vehicle failed to restart. The contact's neighbor pushed the vehicle into a parking spot. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 13V523000 (Power Train). The vehicle was taken to an independent mechanic who determined that the battery needed to be replaced. The battery was replaced, but the failure recurred. The vehicle went into LIMP Mode. The mechanic used a scanner and retrieved DTC: P2837 and P287B. The vehicle failed to reverse. The mechanic informed the contact that the transmission control module had failed. The transmission warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission control module needed to be replaced. The dealer confirmed there was no recall coverage on the vehicle. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 57,255.
2016 FORD FOCUS
ID: 2062133ENGINE
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact was able to continue to drive. The vehicle failed to accelerate above 11 MPH. The vehicle failed to move. The contact turned off the vehicle and the vehicle failed to restart. The contact's neighbor pushed the vehicle into a parking spot. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 13V523000 (Power Train). The vehicle was taken to an independent mechanic who determined that the battery needed to be replaced. The battery was replaced, but the failure recurred. The vehicle went into LIMP Mode. The mechanic used a scanner and retrieved DTC: P2837 and P287B. The vehicle failed to reverse. The mechanic informed the contact that the transmission control module had failed. The transmission warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission control module needed to be replaced. The dealer confirmed there was no recall coverage on the vehicle. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 57,255.
2016 FORD FOCUS
ID: 2061905ENGINE AND ENGINE COOLING
See attached document for complaint.
2016 FORD FOCUS
ID: 2060566POWER TRAIN
TCM FAILURE, AND B CLUTCH GOING BAD, AND FORD SERVICE TEAM TELLING ME THAT THE A CLUTCH COULD NEED TO BE REPLACED TOO. YEARS 2012-2016 ARE COVERED UNDER RECALL BUT ONLY CERTAIN MODELS WITH THE DUAL CLUTCH TRANSMISSION AND ONES BUILT PREVIOUS TO NOV 2015. I can get documentation of the service done. This is an ongoing issues with many ford owners, look online and see for yourself. Ford is taking advantage of their consumers claiming they fixed this issue but this is not the case. 93,000 miles on my car and they are telling me a need a rebuild. How many people need to go through this before Ford is held accountable? Do the research, I am not the only one. Give me a day and I will have the report back from Tony Benton Ford in Grand Rapids MI.
2016 FORD FOCUS
ID: 2059127ENGINE
My car is has engine hesitation and runs rough. I have a recall call letter and the Ford dealership Ken Grody Carlsbad, Ca refused to fix the recall because it is not giving the code but I’m having issues with it.
2016 FORD FOCUS
ID: 2058591POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while the vehicle was parked, the contact attempted to reverse the vehicle; however, the vehicle failed to reverse. No warning light was illuminated however, the "Transmission Fault Service Now" message was displayed on the instrument panel. The vehicle was towed to a dealer where it was diagnosed that the transmission control module needed to be repaired. The vehicle was serviced under an unknown recall repair; however, the failure persisted. The vehicle was towed back to the dealer and the transmission control module needed to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 49,500.
2016 FORD FOCUS
ID: 2058316POWER TRAIN
My dual clutch PowerShift transmission (DPS6) has experienced the common failure. High rpm’s and failure to shift properly, with no reverse gear at all anymore or overdrive. I was traveling at 65 mph and nearly crashed because of this.
2016 FORD FOCUS
ID: 2057437POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that after shifting the gear shifter out of park(P) to drive(D) and attempting to accelerate, the engine revved up, but the vehicle failed to exceed 1 MPH. The contact shifted into reverse(R), but the vehicle failed to move. The vehicle was towed to the residence and then was later towed to AAMCO, where the mechanic diagnosed the vehicle with transmission failure. The vehicle was not repaired at AAMCO and was towed to the dealer for assistance. The dealer diagnosed the vehicle with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 133,000.
2016 FORD FOCUS
ID: 2057418ENGINE AND ENGINE COOLING
The contact owns a 2016 Ford Focus. The contact stated that upon starting the vehicle, there was heavy white smoke coming from the exhaust pipe. There was no warning light illuminated. The vehicle was taken to a dealer where a diagnostic test showed that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The contact was given an estimate for the repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was 96,000.
2016 FORD FOCUS
ID: 2055937ELECTRICAL SYSTEM
While driving my car started skipping from first to second gear and then lowering acceleration. When at a complete stop car would not accelerate and just revs through first and second gear making a pinging clicking sound. Brought to dealership to be told codes p0702 and code p0734 were reading. I've had the car one year and has been maintained. Before I got the diagnosis I drove to the dealership there was no lights on even though there was the issue and then right as I pulled in the transmission light check came on. This problem has been confirmed by Ford dealership from transmission and engine diagnostic. Not being able to accelerate at a green light put my safety at risk.
2016 FORD FOCUS
ID: 2055749ENGINE AND ENGINE COOLING
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at 30-50 MPH, the vehicle lost motive power, and the engine seized. The contact stated that the engine fault message was displayed. The vehicle was towed to an independent mechanic to be diagnosed; however, the contact then decided to tow the vehicle to the local dealer to be diagnosed. The vehicle was diagnosed with turbo module failure. The vehicle was repaired; however, the failure recurred twice. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.
2016 FORD FOCUS
ID: 2055606ENGINE AND ENGINE COOLING
The contact owns a 2016 Ford Focus. The contact stated that while his wife was driving on the expressway at approximately 70 MPH, the check engine warning light illuminated, and the vehicle lost motive power. The driver turned on the hazard lights. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was taken to the local dealer, where it was diagnosed that the oil pump belt had failed. The vehicle was not repaired due to parts not being available. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 102,987.
2016 FORD FOCUS
ID: 2052159POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed and shifting from first gear to second gear, the vehicle skipped and then accelerated. There was an abnormal clunking sound coming from the vehicle. There was no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the clutch needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 110,000.
2016 FORD FOCUS
ID: 2052130POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while driving 45 MPH, the gear shifter shifted into park(P) independently. The contact pulled over and shifted back to drive(D). In addition, while driving up or down hill, the overheating warning light illuminated, and the vehicle stalled. The contact pulled over and waited for the engine to cool down; however, the failure recurred after driving a short distance. The failure occurred on four separate occasions. The failure became progressively worse, and the vehicle was no longer being driven. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.