2015 FORD F-350

STEERING

The contact owns a 2015 Ford F-350. The contact stated that while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, requiring the steering wheel to be manually returned to center after completing a turn. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000.

BACK OVER PREVENTION

The contact owns a 2015 Ford F-350. The contact received notification of NHTSA Campaign Number: 25V270000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 70,000. VIN tool confirms parts not available.

ENGINE

2015 Ford F350 6.7 liter Diesel Turbocharger with only 58,000 miles malfunctioned while accelerating on to freeway without any prior warning indicators or symptoms. Immediately engine acceleration was reduced drastically causing freeway cars to nearly rear end my vehicle and other cars swerving to avoid accident. A message showed up simultaneously while reduced acceleration occured on vehicle’s dash display indicating something to the effect “Reducing Acceleration” and a yellow check engine icon lit up on dash display. I limped the vehicle to the side of Freeway and shut engine off. Upon restarting engine discovered engine and turbo operated properly and was able to drive vehicle to a non-Ford Service Center to be repaired. The Technician could not find anything wrong with the operation of the engine-turbocharger and cleared the trouble code. Drove vehical for approximately 500 miles and the same reduced acceleration problem re-occurred while accelerating on to freeway. Pulled vehicle over to safe area, shut engine off, re-started engine, engine and turbocharger operated properly, drove home and then to Ford Dealership (check engine icon still lit). Discovered vehicle can not be smog tested with this intermittent problem due to check engine icon. My safety, my passengers safety, and others safety while driving on the freeway were put at high risk. The reduced acceleration problem does reoccur. Ford diagnosed the vehicle problem to be a bad turbo with an estimate of $5,100 dollars for removal and replace with new Ford Turbocharger which only has a two year warranty. The repair work is currently in process. I consider this turbocharger to be pre-mature failure and a safety risk! This turbocharger intermittent failure in my opinion should be a mandatory recall and paid 100% by Ford.

BACK OVER PREVENTION

The contact owns a 2015 Ford F-350. The contact stated that while in reverse, the back over prevention camera displayed a solid black or blue screen, or a severely distorted image. Additionally, the message "Camera Unavailable - Please Contact Your Dealer" was displayed. The contact stated that the failure was intermittent. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 25V270000 (BACK OVER PREVENTION). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 78,000.

BACK OVER PREVENTION

The contact owns a 2015 Ford F-350. The contact received notification of NHTSA Campaign Number: 25V270000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

BACK OVER PREVENTION

The contact's wife owns a 2015 Ford F-350. The contact received notification of NHTSA Campaign Number: 25V270000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera image was intermittently distorted or blank. Additionally, the messages “Camera Unavailable” and to “Contact Dealer” were displayed. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 186,000. VIN tool confirms parts not available.

ELECTRICAL SYSTEM

Brake light failure. Appears that the brake lights were stuck in the illuminated position while the vehicle was not being used. I had to disconnect the batteries to disable the lights.

ELECTRICAL SYSTEM

Rear Camera intermittent failure. I was just notified of the recall, but I'm experiencing the issue. Ford doesn't want to authorize the repair under the recall, even though they sent the notice, and I'm having the problem.

SUSPENSION

My truck started "The Death Wobble" a few years ago. I have replaced shocks, tires and ball joints. The problem recently became almost undriveable on the highway as any small bump at a legal (70 MPH) triggered 5 instances on a trip to and from a destination that was 70 miles away via the interstate. I have ordered additional parts based on internet research to try to fix this issue, however in my research it is clear the is a COMMON issue. Why is this allowed to continue?

STEERING

My truck started "The Death Wobble" a few years ago. I have replaced shocks, tires and ball joints. The problem recently became almost undriveable on the highway as any small bump at a legal (70 MPH) triggered 5 instances on a trip to and from a destination that was 70 miles away via the interstate. I have ordered additional parts based on internet research to try to fix this issue, however in my research it is clear the is a COMMON issue. Why is this allowed to continue?

BACK OVER PREVENTION

The contact owns a 2015 Ford F-350. The contact stated that while reversing, the back over prevention camera system failed to function as intended. The contact stated that the back over prevention camera system displayed a black screen. The contact turned the back over prevention camera off and proceeded to reverse, and the back over camera system independently reset. The vehicle was taken to the dealer, and the contact was informed that parts were not available. The contact received notification of NHTSA Campaign Number: 25V270000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 218,500. VIN tool confirms parts not available.

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Odometer Fraud. The contact’s son owns a 2015 Ford F-350. The contact’s son purchased the 2015 Ford F-350; however, while attempting to sell the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private dealer sale. At the time of purchase, the vehicle mileage was 127,000 and at the time of attempted sale, it was discovered that the mileage was 389,000.

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Odometer Fraud. The contact filed the complaint on behalf of his son. The contact purchased the 2015 Ford F-350 from the dealer on June 14, 2024. The contact stated when the vehicle was purchased from the dealer, the odometer and the odometer disclosure form indicated the mileage was 127,656. The contact stated that the Carfax report indicated that on February 27, 2023, the vehicle was serviced, and the odometer mileage reported at the time was 389,490. In addition, the Carfax report indicated that on April 25, 2024, the vehicle was serviced, and the odometer mileage reported at the time was 96,901. The dealer was made aware of the issue. The manufacturer was made aware of the issue.

VISIBILITY/WIPER

The back up camera on my F350 froze the image on the screen as I was backing up, and I didn’t realize that I had backed into my daughter’s car. I ripped my fender off and wedged my tires up underneath her CRV there was no warning and I didn’t realize there was a recall on it because I hadn’t gotten anything in the mail. I did it my own driveway so I didn’t call the police and I haven’t turned on insurance yet. I wanted to see what I needed to do

ELECTRICAL SYSTEM

The back up camera on my F350 froze the image on the screen as I was backing up, and I didn’t realize that I had backed into my daughter’s car. I ripped my fender off and wedged my tires up underneath her CRV there was no warning and I didn’t realize there was a recall on it because I hadn’t gotten anything in the mail. I did it my own driveway so I didn’t call the police and I haven’t turned on insurance yet. I wanted to see what I needed to do

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

The contact owns a 2015 Ford F-350. The contact stated that the front passenger’s seat warmer was overheating and emitting a burning odor and smoke. The contact pulled over and noticed that the smoke was coming from underneath the seat, and the wires were burning and had started melting. The contact arrived at the residence, and her spouse disconnected the wires underneath the seat. The seat belt warning light was illuminated. The contact stated that the main information center failed to immediately activate certain electrical systems intermittently. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was informed of the failure and confirmed there was no recall on the VIN. The manufacturer opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 115,000.

ELECTRICAL SYSTEM

The contact owns a 2015 Ford F-350. The contact stated that the front passenger’s seat warmer was overheating and emitting a burning odor and smoke. The contact pulled over and noticed that the smoke was coming from underneath the seat, and the wires were burning and had started melting. The contact arrived at the residence, and her spouse disconnected the wires underneath the seat. The seat belt warning light was illuminated. The contact stated that the main information center failed to immediately activate certain electrical systems intermittently. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was informed of the failure and confirmed there was no recall on the VIN. The manufacturer opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 115,000.

SUSPENSION

Severe death wobble with speeds over 50. Steering to left at that speed and vehicle shakes severely. Going interstate speed, vehicle almost comes off pavement and shakes all over. Brought in numerous times for issue and never rectified.

STEERING

Severe death wobble with speeds over 50. Steering to left at that speed and vehicle shakes severely. Going interstate speed, vehicle almost comes off pavement and shakes all over. Brought in numerous times for issue and never rectified.

ENGINE

The contact owns a 2015 Ford F-350. The contact stated that upon inspecting the oil level, the dipstick had fractured in half. In addition, the contact stated that the dipstick was rusted. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 93,000.

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PIPES, HOSES, AND FITTINGS

The contact owns a 2015 Ford F-350. The contact stated that while driving 55 MPH, the vehicle drove over a bump in the roadway and started losing motive power. There was no warning light illuminated. Despite the failure, the contact was able to drive at a reduced speed back to the residence. Upon inspection, the contact discovered that the intercooler hose had cracked, causing the vehicle to lose motive power. The contact replaced the intercooler hoses and the MAP sensor. Upon investigation, the contact stated that the failure was a known issue. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was repaired however, the contact stated that the turbocharger failed to operate as needed. The failure mileage was approximately 120,000.

ENGINE

The contact owns a 2015 Ford F-350. The contact stated that while driving 55 MPH, the vehicle drove over a bump in the roadway and started losing motive power. There was no warning light illuminated. Despite the failure, the contact was able to drive at a reduced speed back to the residence. Upon inspection, the contact discovered that the intercooler hose had cracked, causing the vehicle to lose motive power. The contact replaced the intercooler hoses and the MAP sensor. Upon investigation, the contact stated that the failure was a known issue. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was repaired however, the contact stated that the turbocharger failed to operate as needed. The failure mileage was approximately 120,000.