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2002 FORD F-350 Complaints and Recall Information

The 2002 FORD F-350 has 4 complaints and 2 recalls filed with NHTSA. Owners most frequently report issues with the vehicle catching fire after brake failure and frame cracking near the leaf spring hangars. The complaints highlight both structural and safety system problems.

Common Issues
  • Frame cracking. The frame cracked apart at the leaf spring hangars with only 131,000 miles on the truck.
  • Brake failure and fire. The truck started smoking, brakes stopped working, and then caught fire while driving. This issue appeared repeatedly in the complaints.

Two recalls address defects involving exterior lighting components. Both recalls focus on multi-function switch deformities that affect brake, tail, hazard, and turn signal lights.

Recalls
  • Exterior lighting system. NHTSA recall 11V352000 affects 26,715 vehicles including the 2002-2007 F-350. A subcomponent slider in the multi-function switch may deform causing brake lights, tail lights, turn signals, and hazard flashers to fail. Non-functioning lights increase crash risk. Dealers will replace the switches free of charge. The recall began August 15, 2011. No "Do Not Drive" or "Park Outside" advisory was issued.

Owners facing repeated repairs or unresolved safety defects should consider their rights under state lemon laws. Consulting legal resources may help if recall remedies or repairs fail to resolve ongoing issues.

2002 FORD F-350 Summary

2002

Model Year

4

Total Complaints

1

Total Recalls

26715

Vehicles Affected

Recalls

2002 FORD F-350

26715 vehicles affected

11V352000

EXTERIOR LIGHTING:TAIL LIGHTS

FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 THROUGH 2007 MODEL YEAR F-250, F-350, F-450, AND F-550 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE MULTI-FUNCTION SWITCH WAS SHIPPED WITH A SUBCOMPONENT (SLIDER) THAT MAY EXPERIENCE DEFORMATION. A MULTI-FUNCTION SWITCH WITH A DEFORMED SLIDER MAY MALFUNCTION CAUSING THE TURN SIGNAL, TAIL LIGHTS, HAZARD WARNING SIGNAL FLASHERS AND/OR BRAKE LIGHTS NOT TO ACTIVATE.

Risk: NON-FUNCTIONING LIGHTS COULD INCREASE THE RISK OF A CRASH.

Complaints

2002 FORD F-350

ID: 2127357

STRUCTURE:BODY

We were just driving when the truck started smoking and the brakes wouldn’t work. After a few minutes the truck completely caught on fire.

Fire

2002 FORD F-350

ID: 2127356

UNKNOWN OR OTHER

We were just driving when the truck started smoking and the brakes wouldn’t work. After a few minutes the truck completely caught on fire.

Fire

2002 FORD F-350

ID: 2127355

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

We were just driving when the truck started smoking and the brakes wouldn’t work. After a few minutes the truck completely caught on fire.

Fire

2002 FORD F-350

ID: 2102582

STRUCTURE:BODY

The frame at the leaf spring hangars has cracked apart at only 131,000 miles on the truck. This issue is becoming more and more common over the years it seems and comparable age trucks from other manufacturers are having this issue for the same age.