2023 FORD F-350 SD

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.

Risk: An engine stall increases the risk of a crash.

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Ford Motor Company (Ford) is recalling certain 2023 Super Duty F-250 and F-350 vehicles previously repaired incorrectly under recall number 23V-507. The driver and front passenger windows may fail to detect an obstacle while closing and not reverse direction as intended.

Risk: A window that does not automatically reverse when an obstruction is encountered increases the risk of injury.

BACK OVER PREVENTION:SOFTWARE

Ford Motor Company (Ford) is recalling certain 2023 F-Super Duty F-250, F-350, and F-450 vehicles previously repaired incorrectly under recall number 23V-573. The default rearview camera image may not be displayed when using the Pro Trailer Hitch Assist feature.

Risk: An incorrect rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash or injury.

BACK OVER PREVENTION:SOFTWARE

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

Risk: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

STRUCTURE:BODY:TAILGATE

Ford Motor Company (Ford) is recalling certain 2023-2024 F-250, F-350, and F-450 vehicles. Water may enter the Tailgate Park Assist Sensor Interface Module (TPASIM) and cause the rearview camera image to display intermittently or appear blue or black.

Risk: A rearview camera image that does not display can decrease the driver's visibility, increasing the risk of injury or crash.

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

Ford Motor Company (Ford) is recalling certain 2023 Super Duty F250 and F350 vehicles equipped with single rear wheels and a 10.5-inch rear axle shaft. The left rear axle shaft may have been improperly heat-treated during manufacturing and may break.

Risk: A broken rear axle shaft can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.

POWER TRAIN:AXLE HUBS

Ford Motor Company is recalling certain 2022-2023 Ford Super Duty F-350, F-450, F-550, and F-600 vehicles. The fasteners for the front wheel hub extender may be insufficiently tightened, which can result in the wheel and wheel extender detaching from the vehicle.

Risk: Wheel detachment can result in a loss of vehicle control and create a road hazard, increasing the risk of a crash.

BACK OVER PREVENTION:DISPLAY FUNCTION

Ford Motor Company (Ford) is recalling certain 2023 F-Super Duty F250, F350, and F450 vehicles equipped with the Pro Trailer Hitch Assist feature. The default rearview camera image may not be displayed when using the Pro Trailer Hitch Assist feature.

Risk: An incorrect rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash or injury.

STRUCTURE:BODY:DOOR

Ford Motor Company (Ford) is recalling certain 2023 Super Duty F250, F350, F450, and F550 vehicles. If the driver and front passenger door module experiences a low power condition and resets while the window is moving, the anti-pinch function may not detect an obstacle near the top edge and may not automatically reverse direction.

Risk: A window that does not automatically reverse when an obstruction is encountered increases the risk of injury.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Ford Motor Company (Ford) is recalling certain 2023 Escape, Super Duty F-250, Super Duty F-350, Super Duty F-450, and Super Duty F-550 vehicles equipped with a digital instrument panel cluster. The module may have been improperly soldered, preventing the instrument panel from illuminating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Risk: An inoperable instrument panel cannot show critical safety information, such as the speedometer or warning lights, which may increase the risk of a crash.

STEERING:COLUMN

Ford Motor Company (Ford) is recalling certain 2023 Super Duty F-250, F-350, and F-450 vehicles. The steering column upper shaft bolts may be missing or improperly tightened, resulting in possible separation of the steering column from the adjoining components.

Risk: A disconnected steering column can result in a loss of steering control, increasing the risk of a crash.

STEERING:COLUMN

Ford Motor Company (Ford) is recalling certain 2023 F-150 and Ford SD F250, F350, F450, F550, and F600 vehicles. The steering wheel clock spring may have an insufficient weld, causing a loss of electrical connection to the driver's frontal air bag.

Risk: A deactivated air bag will not deploy during a crash, increasing the risk of injury.

STRUCTURE:BODY

The front doors come open while driving down the road in cold weather. Multiple dealerships have to me to just deal with it. My children have to hold the doors shut while we are going down the road or I have to hold the driver's door shut while driving. There was a recall issued for certain 2023 F-350's regarding a door latch mechanism malfunction but apparently it doesn't apply to my pickup even though me doors don't stay shut while driving and multiple dealerships tell me there is nothing, they can do to fix it. When one of us gets hurt, falls off, or has a door hit by oncoming traffic, what am I supposed to do? The safety of my children does not matter to Ford motor company or their Montana dealerships. It happens regularly, not just once. Speed is not a factor, I can be driving 5 mph or 75 mph when it happens.

ENGINE AND ENGINE COOLING

The contact owns a 2023 Ford F-350. The contact stated while driving at an undisclosed speed, the oil change warning light illuminated. The contact stated that the vehicle received an oil change; however, the oil change warning light remained illuminated. The contact stated that occasionally the oil change warning light was illuminated whenever the vehicle was started. The vehicle was taken to the dealer several times and the sensor was reset. In addition, the contact was informed that an unknown module needed to be reprogrammed; however, the parts were not yet available. The contact stated that the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 17,000.

STRUCTURE

The contact owns a 2023 Ford F-350 SD. The contact received notification of NHTSA Campaign Number: 24V806000 (Back Over Prevention, Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

BACK OVER PREVENTION

The contact owns a 2023 Ford F-350 SD. The contact received notification of NHTSA Campaign Number: 24V806000 (Back Over Prevention, Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

EXTERIOR LIGHTING

This is a 2023 Ford F350 XLT vehicle. The low beam headlights do not put out sufficient light and are dangerous. I visited with the Ford dealership in Sunrise, Florida called Sawgrass Ford who told me that the previous owner changed the light source out to an LED light in an effort to gain more light. We both agreed that this did not help. In my research online it appears that this problem is limited to the XLT model. Apparently the Lariat, King Ranch, etc models have different headlights. There does not appear to be a recall on these headlights. I contacted Ford directly who advised me to go to a different dealer which won't help unless these are changed out. The vehicle currently has less than 35000 miles and is still under warranty.

FUEL SYSTEM, DIESEL

The contact owns a 2023 Ford F-350 SD. The contact stated while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to a dealer where it was diagnosed and determined that metal shavings were found inside the fuel system and that the fuel system needed to be replaced. The contact stated that the Insurance Company inspected the vehicle and found metal shavings inside the fuel tank. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 63,000.

TIRES

See attached document for complaint.

WHEELS

See attached document for complaint.

FUEL/PROPULSION SYSTEM

While driving on a highway on two occasions my truck suddenly displayed low fuel pressure. I lost complete engine power. First occasion ford said was fuel control module. Second occurrence same thing was on [XXX] low fuel pressure signal and engine stopped working. Been in touch with fullerton ford in somerville where vehicle was subsequently towed to. Representative stated it is the low pressure fuel pump that is causing the intermittently loss of pressure. Almost got killed on the highway trying to get over to the shoulder with the sudden loss of engine power due to loss of fuel pressure. Vehicle still at dealer unknown if part has been replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FORWARD COLLISION AVOIDANCE: WARNINGS

Multiple electrical issues related to dashboard controls, video sensors, head unit. Controls powering down while driving, sensors throwing multiple error messages. All since 1,500 miles. Ford could not figure out what the issue was so they replaced the wiring harness. After 2 months in the shop I got my vehicle back. 2 weeks later I am getting the same error messages in the dash and has to go back into the shop for the same reason.

ELECTRICAL SYSTEM

Multiple electrical issues related to dashboard controls, video sensors, head unit. Controls powering down while driving, sensors throwing multiple error messages. All since 1,500 miles. Ford could not figure out what the issue was so they replaced the wiring harness. After 2 months in the shop I got my vehicle back. 2 weeks later I am getting the same error messages in the dash and has to go back into the shop for the same reason.

STRUCTURE:BODY

Front doors will not close and latch when it is cold outside. Multiple dealerships have told me there is nothing that they can do to fix this issue. Doors will come open while driving if they don't latch. I often have to use a ratchet strap to keep doors shut from the inside while driving in cold weather. Apparently, according to Ford, I am a stupid girl that should just live with this issue and wait for my kids to fall out of my pickup.

ELECTRICAL SYSTEM

The audio system “glitched” and all of the speakers started screeching at maximum volume. I was unable to get this to stop outside of turning the vehicle off. It is so loud my ear were ringing for hours. This is loud enough it could definitely cause someone to wreck and impairs driving ability. I could also smell the electrical in the speakers getting hot and was fearful of an electrical fire. No warning lights. Not reproducible.