2021 FORD F-250

STEERING

The contact owns a 2021 Ford F-250. The contact stated that while driving between 40 to 70 MPH and driving over speed bumps, uneven pavement, or potholes, the vehicle was pulling hard to the left, making it difficult to control the vehicle. The contact had experienced the Death Wobble while driving. The vehicle was not taken to be diagnosed or repaired. The contact related the failure to the Customer Satisfaction Program: 20N04 (Steering Linkage Damper); however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in the Customer Satisfaction Program. The failure mileage was 30,600.

LANE DEPARTURE: WARNING

This car has had a recall for almost year. I’m am terrified to drive my truck especially with my kids in it. Sometimes if I press the gas trying to cross traffic, it takes a while to go. Also sometimes it won’t crank up and start. It takes awhile few tried. My back up camera doesn’t work the way it should

POWER TRAIN

This car has had a recall for almost year. I’m am terrified to drive my truck especially with my kids in it. Sometimes if I press the gas trying to cross traffic, it takes a while to go. Also sometimes it won’t crank up and start. It takes awhile few tried. My back up camera doesn’t work the way it should

ELECTRICAL SYSTEM

This car has had a recall for almost year. I’m am terrified to drive my truck especially with my kids in it. Sometimes if I press the gas trying to cross traffic, it takes a while to go. Also sometimes it won’t crank up and start. It takes awhile few tried. My back up camera doesn’t work the way it should

FUEL/PROPULSION SYSTEM

Fuel leaking from above fuel filter housing located on undercarriage of truck. Fuel leak is considerable and was a sudden failure versus developing over time.

UNKNOWN OR OTHER

Hi. I took my 2021 f250 6,7 to the ford dealership as it was having trouble starting, and just wasn’t running great. They changed the batteries, and told me it was a NOX sensor. So I went and got my truck to fix the sensors myself; because they wanted to charge me close to 3 grand. The next day I got up, lo and behold it wouldn’t crank. I had to have it towed back to the dealership. I tested codes before I had it towed, and took a video of it not cranking. The following codes showed. P2291 PCM - Injector Ctrl Press Too Low - Engine Cranking P2209 PCM - NOx Sens Heater Sense Circ Range/Perf Bank 1 Sens 1 U029D PCM - Lost Comm With NOx Sensor A P2535 PCM - Ignition Switch On/Start Pos Circ High U300A BCM - Ignition Switch It’s been in the shop a week , they called Friday saying it was starting, and there was nothing wrong with it. So I replied with all the codes, and told them there was definitely something going on. So they checked it again Monday and it wouldn’t start. Now today (aug 5 tues.) they say it may have a vacuum leak. Although non of the codes point to vacuum leak. I have no idea what to do now.

POWER TRAIN

Hi. I took my 2021 f250 6,7 to the ford dealership as it was having trouble starting, and just wasn’t running great. They changed the batteries, and told me it was a NOX sensor. So I went and got my truck to fix the sensors myself; because they wanted to charge me close to 3 grand. The next day I got up, lo and behold it wouldn’t crank. I had to have it towed back to the dealership. I tested codes before I had it towed, and took a video of it not cranking. The following codes showed. P2291 PCM - Injector Ctrl Press Too Low - Engine Cranking P2209 PCM - NOx Sens Heater Sense Circ Range/Perf Bank 1 Sens 1 U029D PCM - Lost Comm With NOx Sensor A P2535 PCM - Ignition Switch On/Start Pos Circ High U300A BCM - Ignition Switch It’s been in the shop a week , they called Friday saying it was starting, and there was nothing wrong with it. So I replied with all the codes, and told them there was definitely something going on. So they checked it again Monday and it wouldn’t start. Now today (aug 5 tues.) they say it may have a vacuum leak. Although non of the codes point to vacuum leak. I have no idea what to do now.

FUEL/PROPULSION SYSTEM

Hi. I took my 2021 f250 6,7 to the ford dealership as it was having trouble starting, and just wasn’t running great. They changed the batteries, and told me it was a NOX sensor. So I went and got my truck to fix the sensors myself; because they wanted to charge me close to 3 grand. The next day I got up, lo and behold it wouldn’t crank. I had to have it towed back to the dealership. I tested codes before I had it towed, and took a video of it not cranking. The following codes showed. P2291 PCM - Injector Ctrl Press Too Low - Engine Cranking P2209 PCM - NOx Sens Heater Sense Circ Range/Perf Bank 1 Sens 1 U029D PCM - Lost Comm With NOx Sensor A P2535 PCM - Ignition Switch On/Start Pos Circ High U300A BCM - Ignition Switch It’s been in the shop a week , they called Friday saying it was starting, and there was nothing wrong with it. So I replied with all the codes, and told them there was definitely something going on. So they checked it again Monday and it wouldn’t start. Now today (aug 5 tues.) they say it may have a vacuum leak. Although non of the codes point to vacuum leak. I have no idea what to do now.

ENGINE AND ENGINE COOLING

The contact owns a 2021 Ford F-250. The contact stated that upon starting the vehicle, there was an abnormal valve noise detected. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed with delaminated lifter cam and rockers and push rods. There were metal shavings found in the engine oil. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case and confirmed there was no repair coverage for the failure. The failure mileage was approximately 107,244.

FUEL SYSTEM, DIESEL

The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

FORWARD COLLISION AVOIDANCE: WARNINGS

I hit an elk at 65 mph while pulling a flatbed trailer loaded with 4000 lbs of hay. The crash warning light did not come on nor did the air bags deploy. The whole front end of the truck is badly damaged. I contacted my local Ford dealer with this information and was told by the service agent that the body shop will handle this. As my concern is how hard do you have to hit something to get the airbags to deploy. I’m concerned for my safety while driving this truck again if it can be repaired. I’m taking it to the repair shop today. I wanted to report this as Ford will be ZERO help moving forward.

ELECTRICAL SYSTEM

I hit an elk at 65 mph while pulling a flatbed trailer loaded with 4000 lbs of hay. The crash warning light did not come on nor did the air bags deploy. The whole front end of the truck is badly damaged. I contacted my local Ford dealer with this information and was told by the service agent that the body shop will handle this. As my concern is how hard do you have to hit something to get the airbags to deploy. I’m concerned for my safety while driving this truck again if it can be repaired. I’m taking it to the repair shop today. I wanted to report this as Ford will be ZERO help moving forward.

AIR BAGS

I hit an elk at 65 mph while pulling a flatbed trailer loaded with 4000 lbs of hay. The crash warning light did not come on nor did the air bags deploy. The whole front end of the truck is badly damaged. I contacted my local Ford dealer with this information and was told by the service agent that the body shop will handle this. As my concern is how hard do you have to hit something to get the airbags to deploy. I’m concerned for my safety while driving this truck again if it can be repaired. I’m taking it to the repair shop today. I wanted to report this as Ford will be ZERO help moving forward.

BACK OVER PREVENTION

The contact owns a 2021 Ford F-250. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (FUEL SYSTEM, DIESEL) and 25V048000 (BACK OVER PREVENTION); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

FUEL SYSTEM, DIESEL

The contact owns a 2021 Ford F-250. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (FUEL SYSTEM, DIESEL) and 25V048000 (BACK OVER PREVENTION); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ENGINE

ON YOUR VEHICLE, IT MAY BE POSSIBLE FOR AGED BIODIESEL DEPOSITS TO ACCUMULATE IN THE HIGH PRESSURE FUEL PUMP. THIS MAY RESULT IN EXTENDED CRANKING WITHOUT STARTING WHILE THE VEHICLE IS PARKED, OR LOSS OF MOTIVE POWER WHILE DRIVING. My vehicle has been inoperative for MONTHS due to this recall, per the manufacturer. We had no warning lights or problems prior to trying to start the vehicle and that failing. We took it to the manufacturer, and they said it was because of the recall. The recall date is Dec 20,2024 and it is now June 24, 2025. That is 6 months without a remedy. This is not being taken care of in a timely manner.

STRUCTURE:BODY

Electronic tailgate randomly opens while driving and causes significant safety issue while hauling materials. Has happened multiple times.

POWER TRAIN

The contact owns a 2021 Ford F-250. The contact stated while driving approximately 5 MPH, there was an abnormal popping sound coming from under the floorboards. The contact was towing a 16-foot dump trailer with an approximate load of 16,000 lbs. during the failure. The contact stated no warning light was illuminated. The contact stated that the vehicle lost motive power. The contact stopped the vehicle and inspected the rear of the vehicle and became aware that the rear of the drive shaft was hanging down and touching the road surface. The contact had the vehicle towed to a dealer who diagnosed that the rear axle housing had failed, causing the driveshaft to shear off. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The contact researched online and related the failure to NHTSA Campaign Number: 21V536000 (Power Train); however, the VIN nor the model vehicle was included. The failure mileage was approximately 52,000.

FUEL SYSTEM, DIESEL

The contact owns a 2021 Ford F-250. The contact stated that while attempting to start the vehicle, the engine failed to turn over. There was no warning light illuminated. The vehicle was towed to a local dealer, where the vehicle was diagnosed, and the contact was informed that the CP4 pump was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.

FUEL SYSTEM, DIESEL

The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

BACK OVER PREVENTION: WARNINGS

The back up camera and detection system glitches out when the weather is hot outside. When the cameras goes from working to not working or giving glitching screen effects it really affects the safety of being able to see what’s behind you while backing up. I’ve had no system alerts on this issue it just has a mind of its own. There is a recall out for this issue but I was told it was a vin specific issue and that’s not the case. There is a clearly a problem with the software that’s affecting my same year model.

POWER TRAIN

10 speed transmission causing unsafe operation. Stalling , stopping decelerated shifting.. replace with a new transmission by ford and nown14k miles in its doing the same thing. Someone will wreck because of this and it won't be good!

BACK OVER PREVENTION

The contact owns a 2021 Ford F-250. The contact stated that while attempting to reverse out of a parking spot, the rearview camera displayed on the center console failed and the screen was blue with the message "Camera not Available" displayed. The contact stated that the screen was fuzzy, and the image was jump around on the screen. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.

FUEL SYSTEM, DIESEL

The contact owns a 2021 Ford F-250. The contact stated that while driving at an undisclosed speed, there was a loud clanking sound coming from the rear of the vehicle. There was no warning light illuminated. The contact stated that the vehicle went into LIMP mode, and then lost motive power. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The vehicle was towed to the dealer, where it was diagnosed and determined that the fuel system and fuel pump module had failed and needed to be replaced. The dealer confirmed that parts related to the recall repair were not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000. VIN tool confirms parts not available.

FUEL SYSTEM, DIESEL

The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle lost motive power while driving at various speeds and while idling. The contact would restart the vehicle; however, occasionally the vehicle failed to start. There was an unknown warning light illuminated. The dealer was contacted. The manufacturer was made aware of the issue and opened a case. The failure mileage was approximately 130,000. VIN tool confirms parts not available.

FUEL SYSTEM, DIESEL

The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of automotive power, with the check engine warning light illuminated. The vehicle was scanned by an independent mechanic, and DTC: P0087; was retrieved. The vehicle was towed to the local dealer, where the vehicle was diagnosed and remained for further investigation. The manufacturer was made aware of the failure. The failure mileage was approximately 133,071. VIN tool confirms parts not available.

FUEL SYSTEM, DIESEL

The contact owns a 2021 Ford F-250. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (Fuel System, Diesel) and 25V048000 (Back Over, Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted. The manufacturer was not made aware of the issues. The contact had not experienced a failure. VIN tool confirms parts not available.

BACK OVER PREVENTION

The contact owns a 2021 Ford F-250. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (Fuel System, Diesel) and 25V048000 (Back Over, Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted. The manufacturer was not made aware of the issues. The contact had not experienced a failure. VIN tool confirms parts not available.

FUEL/PROPULSION SYSTEM

We were on the interstate and our truck had reduced power and then failed. The diesel particulate filter light came on as well as the service engine soon warning. We were hauling our 40 foot 5th on the way home from a trip. We were able to make it to the side of the road but it would not start. It would crank for a while then quit. We were stuck on a very busy/dangerous highway for over 2 hours waiting on a tow truck to get us. It cost $500 to be towed to the ford dealership 2 miles away. We were nearly 3 hours from home. Our truck and 5th wheel are both still at the dealership. We were told today that the fuel pump exploded leading to shards of metal throughout the system and that it would be $15000-18000 to repair. There isn’t a solution with the recall but it will be covered under our powertrain warranty. We are left without a truck and have no way to get our camper home until it’s repaired.

ENGINE

Engine loss of power - engine failure. My vehicle was serviced regularly with Ford dealership. Just weeks after an oil change at dealership I had sudden catastrophic engine failure. They found metal in my oil and stated my engine had failed due to faulty pump. I contacted ford dealership and customer service center, and they refused to repair as I was about 125864 miles (25k over warranty) on a truck they told me would last 400k with proper Maintenace. I have been making my monthly payments on this large paperweight and now there is a recall, and I still cannot get ford to repair the vehicle

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

The contact owns a 2021 Ford F-250. The contact stated that while the vehicle was parked and idling, the vehicle shut off and failed to restart. There were no warning lights illuminated before the failure. The contact stated that several unknown warning lights illuminated after the failure. The vehicle was towed to the local dealer, where it was diagnosed and determined that the fuse box needed to be replaced. The contact stated that the vehicle was not communicating with the fuse box. Additionally, there was moisture in the fuse box. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline; however, no assistance was provided. The failure mileage was approximately 73,000.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The contact owns a 2021 Ford F-250. The contact stated that while using the key fob to unlock the doors, the alarm activated. The contact stated that the front driver's side failed to lock as intended. No warning lights illuminated. The vehicle was taken to the dealer. However, the vehicle was not diagnosed or repaired due to costs. The contact related the failure to TBS: 21-2207. The contact stated that the failure had occurred several times. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

LATCHES/LOCKS/LINKAGES

The contact owns a 2021 Ford F-250. The contact stated that while driving at an undisclosed speed, the tailgate independently opened, and items in the bed of the vehicle were lost due to the failure. The vehicle was taken to the dealer several times; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact was informed that Customer Satisfaction Program: 21M05; repair was performed in June 2022, and the technician disconnected the tailgate indicator light. The contact stated that the failure had occurred several times since Customer Satisfaction Program: 21M05; repair was performed. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 23,735.

STEERING

Death Wobble Severe steering problems occur with this vehicle. Especially when hitting even a slight bump in the road. When pulling a trailer across a bridge, it became so severe that the truck and trailer changed lanes and I had NO control. This problem occurs regularly and is a very dangerous situation!

ENGINE

The exhaust manifold bolts broke and it’s leaking toxic fumes in the path of the cab and it gives me a headache I’ve done research and this is a common issue

FUEL SYSTEM, DIESEL

The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

FUEL SYSTEM, DIESEL

See attached document for complaint.

FUEL SYSTEM, DIESEL

See attached document for complaint.

FUEL SYSTEM, DIESEL

The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

FUEL SYSTEM, DIESEL

The contact owns a 2021 Ford F-250. The contact stated that upon attempting to start the vehicle, the engine was struggling to turn over, and the vehicle failed to start. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed because the contact was unable to take the vehicle to the dealer. The contact was advised to contact the NHTSA Hotline for assistance. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL) as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 67,994.

ENGINE

The truck has developed a significant knock coming from the intake manifold. It is loud enough to hear with the hood closed. The problem exists warm and cold. The knock was verified by Sunrise Ford in Fontana, CA in December of 2024. The Dealership had another F250 on the lot with the same 6.2 engine and that it also has a knock coming from the intake manifold, so they considered the situation "normal". There is a significant amount of information available that the knock is related to an impending failure of the Intake Manifold Runner Control (IMRC). If the IRMC fails, the parts will go into the combustion area and could cause an immediate catastrophic failure of the engine. At best this problem creates a loss of power and a pulsing vibration at idle.

ELECTRICAL SYSTEM

1st incident, weather conditions were rainy. Drove to store, shut off truck, started truck, service engine soon light came on #1-Ford pass message-powertrain control module lost communication or has detected incompatible software from the glow plug. service engine soon light #2-Powertrain control module lost communication with the glow plug, additional alerts along with a hard start or no start condition may accompany this fault. Service engine soon light #3-A communication fault over vehicle network has occurred between several modules. Service engine soon #4-The powertrain control module lost communication with the exhaust particulate matter sensor. Service engine soon #5-The transmission control module is sending invalid information over the internal vehicle communication network to one or more modules. Message #6-Pre-collision assist not available. I thought if I shut the truck off it would reset. When I tried to restart the truck it did nothing. Had it towed to Archie Cochrane Ford in Billings, MT. They replaced the DEF wiring harness. 2nd incident on [XXX], drove through rain on way to Provo, UT. Service engine soon light came on with all the same messages + five other messages. Had it towed to Larry H Miller Ford in Provo, UT. They replaced the Battery Junction Box. Drove to Yuma, AZ without incident but had them look it over and they could not reproduce the issue. Drove to Dickinson, TX, encountered fog on 1/3/2025. Incident #3, drove to the gas station on [XXX], started the truck up and the same messages came up. Roads were dry, although it had rained the night before. Drove straight to McRee Ford where the technician observed the issue firsthand. While the vehicle was in park it was constantly surging. We researched online for the same problem and have found others that have had this same type of issue. We have had to rent cars when the truck was in the shop. We believe this is an engineering issue and Ford should fix the issues without charging. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM

POWER TRAIN

bad transmission at only 75,000 miles

FUEL/PROPULSION SYSTEM

The high pressure fuel pump failed while traveling causing the truck engine to shutdown placing us at risk of a collision when we took the vehicle to ford dealership in Morrilton, AR we were advised that the CP4 pump or high pressure fuel pump failed containing the entire fuel system with metal shavings. The cost to repair this failure is over $13,000 causing us to take out a loan.

STRUCTURE:BODY

On or about [XXX], [XXX] I contacted Ford customer relations about the roof installed molding Rear mounting points had broken apart on my vehicle (both sides) and the molding is lifting up. Advised that if could become dislodged during operation. Received a Case # [XXX]. After several calls, I was told no action will be taken on their part because the vehicle over 3yrs old. I contacted the local Ford dealership (Lafayette Ford) and was told by one of the addon tech that it's a known issue and that Ford currently carries the newly designed replacement part. He spoke to manager in the service department . He then sttn that I would need to get a case number, I told him that I'd had one and provided it to him. More phone calls made and they will not change their position. On 11/1/2024 I was told that the case was closed almost immediately after it was opened. Ms Tara sttd that the supervisor was going to request that the case be reopened. 11/18/2024, I called back because of no response. Ms Jaclyn sttn, not covered, Ford not doing anything. I don't know how long or when they broke. The roof has never been used to carry anything. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)