2020 FORD F-250

FUEL SYSTEM, DIESEL

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

POWER TRAIN

Recall is 9 months old and still no remedy available. Unable to use truck on platforms such as Turo because of the safety risk. No update from Ford, no dealer has a remedy.

FUEL/PROPULSION SYSTEM

On or around July 14, 2025, my truck failed to start. The engine would turn over but would not fire. My vehicle was at home and had been driven within the past day before this incident. On July 14, 2025, I had my vehicle towed to Burns Ford of York for a diagnosis. Upon inspection, the Ford technician determined that the high-pressure fuel pump was damaged, causing metal to contaminate the fuel system. At the time of this failure, my odometer had 67,452 miles. A "fuel system replacement" kit and element were ordered - Ford parts #s PC3Z-9N184C & LC3Z-9B246B. As explained to me, the entire fuel system and components had to be replaced because the high-pressure fuel pump "exploded." Knowing there is an active recall on the fuel system (Campaign 24S78/24V957) a request was made to Ford to cover the repair costs since the active recall dealt with a known issue of aged biodiesel causing issues, including a failure to start, which I experienced. Ford failed to approve the repair costs, causing a total expense around $17,000, with approximately $7,000 being out of pocket after my extended warranty company paid the remaining balance. The issue is that there was no intentional direct cause for the fuel pump to fail and given it did so with an active recall on the fuel system and with only 67,000 miles I believe the active recall is associated with my failure and should be on Ford to cover repairs and acknowledge a permanent fix.

ENGINE

Engine making heavy ticking noise from front of engine because of a cracked oil pump gear and the front main seal is now weeping oil. Ford is aware of this known issue as a TSB. Afraid to drive truck because I normally haul a large travel trailer into the mountains and the technician said the oil pressure could drop causing the motor to seize up.

FUEL/PROPULSION SYSTEM

On July 31st, I was driving my 2020 F-250 in town, traveling approximately six miles from one location to another. Upon arriving at my destination, I noticed smoke coming from under the engine bay. When I opened the hood, I discovered diesel fuel had leaked throughout the engine compartment. I immediately contacted my local dealership and brought the truck in for inspection. I was informed that the fuel filter was cracked. After doing some research, I learned that this appears to be a common issue with similar models, and in some reported cases, it has even led to vehicle fires. Fortunately, this did not occur while I was driving a longer distance, which could have put me and my family at serious risk. I’m raising this concern in hopes of further investigation and a resolution, given the potential safety implications.

UNKNOWN OR OTHER

2020 F250 Experienced the death wobble while traveling on freeway at 70 mph after running over bumps .

SUSPENSION

2020 F250 Experienced the death wobble while traveling on freeway at 70 mph after running over bumps .

POWER TRAIN

Bushing in CDF drum has moved causing failure to transmission. This appears to be a common issue. When this occurred truck would not engage in certain gears at slow turns and stops causing lack of acceleration creating a hazard merging in traffic.

ELECTRICAL SYSTEM

Parked at gas station, after fueling attempted to start with key and engine started but electrical systems did not register that vehicle had started. Turned engine off but engine continued running. Additional attempts to start vehicle made no difference -- engine continued running but vehicle could not be shifted out of Park. Called dealer and was advised to pull fuel pump fuse to stop engine. Towed to dealer and dealer determined that water had indruded into battery junction box and junction box needed to be replaced at owner expense. Ford Technical Service Bulletin 20-2298

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

The contact owns a 2020 Ford F-250. The contact stated while attempting to start the vehicle, the vehicle failed to start. No warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with a failed junction box due to water intrusion. The contact was informed that the junction box needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.

POWER TRAIN

The contact owns a 2020 F-250. The contact stated that while driving in low gear, the vehicle started surging, plunging, and shifting erratically. There were no warning lights illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and confirmed there were no open recalls on the VIN. The failure mileage was approximately 135,000.

POWER TRAIN

My truck lost power on the Highway. Had to coast down the off-ramp and ended up blocking a turning lane when the engine failed to start back up. Called a someone to tow me back to my house and parked it where it’s been there for months since Ford has not yet issued a solution to the recall.

ENGINE

My truck lost power on the Highway. Had to coast down the off-ramp and ended up blocking a turning lane when the engine failed to start back up. Called a someone to tow me back to my house and parked it where it’s been there for months since Ford has not yet issued a solution to the recall.

FUEL/PROPULSION SYSTEM

My truck lost power on the Highway. Had to coast down the off-ramp and ended up blocking a turning lane when the engine failed to start back up. Called a someone to tow me back to my house and parked it where it’s been there for months since Ford has not yet issued a solution to the recall.

POWER TRAIN

I have a 2020 F250 with the 10r140 transmission and the cdf clutch has went bad. My truck only has 67,000 miles on it. Ford is saying there is not a recall on my vehicle.

FUEL SYSTEM, DIESEL

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

FUEL SYSTEM, DIESEL

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

FUEL SYSTEM, DIESEL

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that the message "Reduced Engine Power" was displayed on the instrument panel. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

FUEL SYSTEM, DIESEL

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving 45 MPH and accelerating to merge onto the highway, the contact heard an abnormal bang or pop coming from the front of the vehicle and started losing automotive power. The contact stated that several warning lights were illuminated on the instrument cluster and a "Reduced Power" warning light was flashing. The contact pulled over and the vehicle stalled. The contact was unable to restart the vehicle and had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the fuel pump had failed; however, the repair was not completed because the manufacturer had not approved the additional work required on the engine and the fuel system. The failure mileage was 121,000. VIN tool confirms parts not available.

FUEL/PROPULSION SYSTEM

I am writing to formally report a serious issue with my Ford F-250’s fuel system. The system failed, which appears to have been caused by contaminated or aged fuel. As a result, I was forced to replace the entire fuel system at a personal cost of $15,000. Despite taking the vehicle to an authorized Ford dealership, the recall related to this issue has not yet been addressed. I am extremely concerned by the lack of resolution and the financial burden this has placed on me as a consumer. I respectfully request that this matter be reviewed promptly and that appropriate action be taken to ensure the recall is completed and I am compensated for the related repair costs.

UNKNOWN OR OTHER

While driving on the interstate, my truck began to lose power and decelerate. A fuel pump and engine warning light appeared. I began to lose power steering while decelerating. When I finally stopped and the truck turned off, I tried restarting which resulted in a cranking noise and was not successful in starting. I had to contact a towing company for assistance and my truck has been undriveable since this date (7/6).

ENGINE

While driving on the interstate, my truck began to lose power and decelerate. A fuel pump and engine warning light appeared. I began to lose power steering while decelerating. When I finally stopped and the truck turned off, I tried restarting which resulted in a cranking noise and was not successful in starting. I had to contact a towing company for assistance and my truck has been undriveable since this date (7/6).

FUEL/PROPULSION SYSTEM

While driving on the interstate, my truck began to lose power and decelerate. A fuel pump and engine warning light appeared. I began to lose power steering while decelerating. When I finally stopped and the truck turned off, I tried restarting which resulted in a cranking noise and was not successful in starting. I had to contact a towing company for assistance and my truck has been undriveable since this date (7/6).

FUEL/PROPULSION SYSTEM

Ford just announced recall 25V455 for bad fuel pump for certain Ford trucks from 2021-2023 models. I purchased brand new 2020 Ford F250 SD with the 7.3 gas motor and from day one its had fuel pump issues. The vehicle hard starts like its starved for fuel. After several trips to the dealer they said it was a battery so I changed the battery. Didn't fix it. Then they said it was some other part and they replaced it, didn't fix it. I tried getting Ford to replace the fuel pump and the wouldn't. I've read forums online that discuss the same issue with many current ford models. I'm glad to see Ford do the recall but they need to extend the recall to include 2020 models. My truck has exhibited the same issues in this current recall and it gets worse during the hot South Carolina summer months. This is going to create a long term problem and Ford needs to include 2020s in their recall. I purchased the truck from Billy Howell Ford in Cumming, GA then moved to Columbia, SC where Jim Hudson Ford has been serving my truck.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

The contact owns a 2020 Ford F-250. The contact stated that the sunroof had been leaking for approximately 2 years. The contact used rubber mats to cover the carpet, but the carpet was soaked. The contact stated that the vehicle was taken to a local dealer two times and the dealer informed the contact that the vehicle had been repaired; however, the failure persisted. The contact stated that recently the tailgate had an electrical short circuit following a period of heavy rain. The contact had taken the vehicle back to the same dealer. The vehicle was repaired. The contact informed the manufacturer of the failure and was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 6,000.

STRUCTURE

The contact owns a 2020 Ford F-250. The contact stated that the sunroof had been leaking for approximately 2 years. The contact used rubber mats to cover the carpet, but the carpet was soaked. The contact stated that the vehicle was taken to a local dealer two times and the dealer informed the contact that the vehicle had been repaired; however, the failure persisted. The contact stated that recently the tailgate had an electrical short circuit following a period of heavy rain. The contact had taken the vehicle back to the same dealer. The vehicle was repaired. The contact informed the manufacturer of the failure and was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 6,000.

POWER TRAIN

The contact owns a 2020 Ford F-250. The contact stated that while driving at an undisclosed speed, the transmission inadvertently downshifted with the transmission warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 125,000.

FUEL SYSTEM, DIESEL

The contact owns a 2020 Ford F-250. The contact stated while driving 70 MPH, the vehicle stalled with a loss of drive power message displayed. The vehicle was able to be restarted. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer where it was diagnosed and determined that the high-pressure fuel pump had failed and needed to the replaced. The vehicle was not repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 190,000. VIN tool confirms parts not available.

ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

The contact owns a 2020 Ford F-250. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop. No warning light was illuminated. In addition, the contact stated that a trailer was hitched to the vehicle during the failure. The contact stated that the trailer brakes was inoperable. The contact stated that the failure occurred while driving in the driveway. The contact was able to safely stop and park the vehicle. The vehicle was not diagnosed by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The contact referenced NHTSA Campaign Numbers: 25V401000 (Service Brakes, Hydraulic) and 25V132000 (Electrical System); however, the VIN was not included in the recalls. The failure mileage was approximately 38,800.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2020 Ford F-250. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop. No warning light was illuminated. In addition, the contact stated that a trailer was hitched to the vehicle during the failure. The contact stated that the trailer brakes was inoperable. The contact stated that the failure occurred while driving in the driveway. The contact was able to safely stop and park the vehicle. The vehicle was not diagnosed by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The contact referenced NHTSA Campaign Numbers: 25V401000 (Service Brakes, Hydraulic) and 25V132000 (Electrical System); however, the VIN was not included in the recalls. The failure mileage was approximately 38,800.

UNKNOWN OR OTHER

High Pressure Fuel Pump Failure: On [XXX] While driving on the highway our 2020 F250 Super Duty Vin # [XXX] experienced a complete and sudden loss of power in the fast lane, creating an extremely dangerous situation. Our safety and the safety of others were at risk due to us merging across 4 lanes in heavy traffic with no power steering and no motor function, parking in a very narrow shoulder area and requiring a tow from the highway. After towing and a diagnostic evaluation, it was determined that the high-pressure fuel pump (HPFP) failed, a known safety concern with a recall issued our truck being built in Kentucky on August 2, 2020 The cost of repairs are around $15,000. This vehicle is housed at a local diesel mechanic, and is available for inspection upon request, and has not been inspected by anyone currently. When will this recall be remedied? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FUEL/PROPULSION SYSTEM

High Pressure Fuel Pump Failure: On [XXX] While driving on the highway our 2020 F250 Super Duty Vin # [XXX] experienced a complete and sudden loss of power in the fast lane, creating an extremely dangerous situation. Our safety and the safety of others were at risk due to us merging across 4 lanes in heavy traffic with no power steering and no motor function, parking in a very narrow shoulder area and requiring a tow from the highway. After towing and a diagnostic evaluation, it was determined that the high-pressure fuel pump (HPFP) failed, a known safety concern with a recall issued our truck being built in Kentucky on August 2, 2020 The cost of repairs are around $15,000. This vehicle is housed at a local diesel mechanic, and is available for inspection upon request, and has not been inspected by anyone currently. When will this recall be remedied? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

High Pressure Fuel Pump Failure: On [XXX] While driving on the highway our 2020 F250 Super Duty Vin # [XXX] experienced a complete and sudden loss of power in the fast lane, creating an extremely dangerous situation. Our safety and the safety of others were at risk due to us merging across 4 lanes in heavy traffic with no power steering and no motor function, parking in a very narrow shoulder area and requiring a tow from the highway. After towing and a diagnostic evaluation, it was determined that the high-pressure fuel pump (HPFP) failed, a known safety concern with a recall issued our truck being built in Kentucky on August 2, 2020 The cost of repairs are around $15,000. This vehicle is housed at a local diesel mechanic, and is available for inspection upon request, and has not been inspected by anyone currently. When will this recall be remedied? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

When shifting into drive the truck will lurch forward, a very hard shift. It also does the same thing in reverse. Several times the if my foot was not pressing very hard on the brake when shifting into drive or reverse the truck would lurch forward several feet. It there was an obstruction or person in front of the truck it would have put them at risk of being hit. While driving on cruise control it is very slow to shift and will skip multiple gears when shifting down when going up a hill. Sometimes also going downhill. This can cause the truck to slow down rapidly without a brake indicator which could cause a rear end collision if there is someone following closely. The truck is only 4.5yrs old and has 60,597miles. Symptoms started about 3-4months earlier when truck was well under 60,000 miles however I was unable to get it to the dealer until 60,597 which puts the truck out of warranty. The dealer was able to reproduce the issues and performed a code reset as well as a reprogram and the issue was not resolved. Dealer tore down the transmission and said one of the clutch packs in the transmission has failed along with several other parts. It is now requiring a full rebuild or replacement. There were no warning lights, alarms or messages. Date below is approximately when symptoms started occurring. I do not yet have my vehicle back so do not have the full report from the dealer. I will submit when I receive my vehicle back.

ENGINE

The contact owns a 2020 Ford F-250. The contact stated while driving 40 MPH, the vehicle stalled, with the check engine warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The vehicle was towed to the dealer, where it was diagnosed and determined that the high-pressure fuel pump had failed and needed to be replaced. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 113,000. VIN tool confirms parts not available.

FUEL SYSTEM, DIESEL

The contact owns a 2020 Ford F-250. The contact stated while driving 40 MPH, the vehicle stalled, with the check engine warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The vehicle was towed to the dealer, where it was diagnosed and determined that the high-pressure fuel pump had failed and needed to be replaced. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 113,000. VIN tool confirms parts not available.

FUEL/PROPULSION SYSTEM

Its a recall for aged biodiessel deposits to accumulate in the high pressure fuel pump.

POWER TRAIN

The contact owns a 2020 Ford F-250. The contact stated while driving 25 MPH, the contact abruptly stopped the vehicle and attempted to reverse; however, the vehicle failed to respond as needed. The service vehicle warning light was illuminated. The contact turned off and attempted to restart the vehicle and the vehicle respond as needed. The contact stated that the failure had occurred twice. The contact stated that a dealer was contacted. The contact stated that after the first failure the vehicle was taken to the dealer and the contact was informed there was no fault codes detected. The vehicle then was taken to another dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 63,000.

POWER TRAIN

Trucks Transmission is harsh engagement, hard shift delayed shift. Hangs up in gear, throwing wrench light and codes since 2022, Other trucks of same year and manufacture date and plant made are matching this Truck, but truck was not included in Safety recall. Took to Dealer 3 times prior stated couldn't find anything wrong. Truck is equipped with 10R140 automatic Transmission .

POWER TRAIN

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving 55 MPH, the vehicle suddenly downshifted from 8th gear to 3rd gear, causing the vehicle to hesitate as if the transmission was slipping. The vehicle started to self-correct, and the transmission shifted between 5th and 7th gear. The failure occurred twice within 2 weeks. There were no warning lights illuminated. The vehicle was taken to the dealer, who diagnosed that the transmission had failed and needed to be replaced or rebuilt. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 90,879. VIN tool confirms parts not available.

FUEL SYSTEM, DIESEL

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving 55 MPH, the vehicle suddenly downshifted from 8th gear to 3rd gear, causing the vehicle to hesitate as if the transmission was slipping. The vehicle started to self-correct, and the transmission shifted between 5th and 7th gear. The failure occurred twice within 2 weeks. There were no warning lights illuminated. The vehicle was taken to the dealer, who diagnosed that the transmission had failed and needed to be replaced or rebuilt. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 90,879. VIN tool confirms parts not available.

FUEL SYSTEM, DIESEL

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

STEERING

Steering column failed. Loud pop and steering wheel became floppy and wold move in every direction including in and out. Fortunately it happened while driving in my driveway. I delivered it to a local service center where repairs were completed. I still have the old parts available for inspection. Only 50004 miles on the vehicle.

FUEL SYSTEM, DIESEL

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

FUEL SYSTEM, DIESEL

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that while driving 60–70 MPH, the vehicle unexpectedly stalled. An abnormal sound was coming from the engine. The check engine warning light and the low fuel pressure warning light were illuminated. The contact was able to coast to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that the fuel pump and the fuel system needed to be replaced. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 108,000. VIN tool confirms parts not available.

POWER TRAIN

Vehicle hesitates while trying to pull out onto a busy highway, therefore, causing major concern in getting hit by another vehicle while pulling out.

FUEL/PROPULSION SYSTEM

Driving down freeway truck started to shutter knock and sqaul making noise and wouldn’t accept any throttle , truck died and coasted to shoulder , hauled to shop on wrecker had mechanic diagnose issue resulting in several fuel system codes all stating correlating cylinder imbalance Low fuel pressure on all circuits etc , pics were to large to upload below but could send via email if needed

POWER TRAIN

The contact owns a 2020 Ford F-250. The contact stated while driving at an undisclosed speed, the vehicle briefly hesitated and failed to accelerate as intended. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer for diagnosis. The dealer performed a routine transmission service but did not provide a specific diagnostic result. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 64,000.

POWER TRAIN

Transmission failure, 10 speed Ford transmission. Failure noted by delayed shifting between gears, and momentary loss of power when accelerating to highway speed. Ford has had numerous failures in its 10 speed transmission, and class action suits have been filed. The quoted repair costs are $8,360, at Seth Wadley Ford in Perry, OK.

UNKNOWN OR OTHER

Water leaking inside on the windshield during heavy rain. All across the top. Headliner damp. Rear passenger side seat belt latch bolt keeps coming undone.

SEAT BELTS

Water leaking inside on the windshield during heavy rain. All across the top. Headliner damp. Rear passenger side seat belt latch bolt keeps coming undone.

FUEL SYSTEM, DIESEL

The contact owns a 2020 Ford F-250. The contact stated that while her husband was driving at an undisclosed speed and accelerating, the vehicle unexpectedly stopped. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer, where it was diagnosed that the fuel pump and the fuel system needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 92,000. VIN tool confirms parts not available.

FUEL SYSTEM, DIESEL

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

STEERING

I have been experiencing what is known as the “death wobble”. While driving at normal highway speeds, bumps or rough patches in the road will cause my vehicle to violently shudder. It is extremely difficult to maintain control and the vehicle has to coast to reduce speed to 20 mph before the shudder will stop. This is a known issue in previous year model F-series trucks. I have taken my vehicle to a dealership and had the issue confirmed as the steering stabilizer, however, Ford refuses to remedy the issue stating my year model is not affected. Ford claims the affected years models end at 2019. My vehicle is a 2020, however, my manufacturer date is 10/19. I believe my vehicle is actually what is considered a “half year”, meaning it received certain 2019 parts and certain 2020 parts. This issue is extremely dangerous for me as well as other motorists.

UNKNOWN OR OTHER

When temperature is below 32 degree clock spring in steering makes noise and causes steering to become stiff also renders horn in operable in positions while driving. I have brought this vehicle to get it fixed under warranty and the temperature raised to 40 degrees and everything worked as it should. I got cut off the other day and when I honked my horn it made no noise!

STEERING

When temperature is below 32 degree clock spring in steering makes noise and causes steering to become stiff also renders horn in operable in positions while driving. I have brought this vehicle to get it fixed under warranty and the temperature raised to 40 degrees and everything worked as it should. I got cut off the other day and when I honked my horn it made no noise!

POWER TRAIN

The contact owns a 2020 Ford F-250. The contact stated that upon starting the vehicle and shifting into gear, the vehicle jerked significantly. Additionally, the contact stated that while driving at various speeds, the transmission was slipping and was skipping gear. Additionally, the transmission remained stuck in a gear. The power train warning light was illuminated, and a message advising to see the Owner's Manual was displayed. The vehicle was taken to an independent mechanic, where diagnostic trouble codes indicating that the transmission clutches were slipping, were retrieved. The vehicle was then taken to the dealer to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V365000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.

UNKNOWN OR OTHER

Rec'd recall notice but with no available resolution offered to us. The letter says the risk is "A loss of motive power increase the risk of crash". We drive this truck on the regular. Also, we have a 2,000 mile trip planned with children in the truck. How do you expect us to drive this truck and take this planned trip when Ford's own words say we are at risk of a crash? Will you put pressure on Ford to pay for us a rental vehicle until this is resolved?

POWER TRAIN

Manufacturer Recall Number22S22 NHTSA Recall Number22V256 For the past three years, I have been trying to get Gullo Ford in Conroe, TX to perform the recall repair mentioned above on my vehicle. Multiple times I have tried to call or visit the the dealership in person to schedule the repair. Every time I am told that they either do not have any openings and that they are booked for the full year, or do not have the parts to perform the recall fix. I am then told that they will contact me to schedule an appointment to perform the recall, however, each time I am never contacted back. To make matters worse, for maintenance that I paid out of pocket during this time frame, they gladly perform the work needed with no push back or delays. I am trying to determine what options I have at this point to ensure my vehicle recall is performed as I'm afraid it will eventually cause safety issues for me and my family.

POWER TRAIN

The contact owns a 2020 Ford F-250. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission independently downshifted from tenth gear to first gear. The contact stated that while the gear shifter was in drive and the accelerator pedal was depressed, the vehicle lunged forward. The contact stated that while reversing, the accelerator pedal was depressed, and the vehicle jerked backward. The vehicle was taken to the dealer where it was diagnosed with a failed transmission CDF drum. The contact was informed that the transmission CDF drum needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 96,500.

ELECTRICAL SYSTEM

The contact owns a 2020 Ford F-250. The contact stated that while stopped in the driveway, the vehicle shut off and failed to restart. The hill assist, traction control, brake, fuel empty, and the engine overheating warning lights were illuminated. The vehicle went into battery-saving mode. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a claim and referred the contact to the NHTSA Hotline. The failure mileage was approximately 139,000.

ENGINE AND ENGINE COOLING

The contact owns a 2020 Ford F-250. The contact stated that while stopped in the driveway, the vehicle shut off and failed to restart. The hill assist, traction control, brake, fuel empty, and the engine overheating warning lights were illuminated. The vehicle went into battery-saving mode. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a claim and referred the contact to the NHTSA Hotline. The failure mileage was approximately 139,000.

FUEL SYSTEM, DIESEL

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The contact had replaced the starter however, the failure persisted. The contact stated that the vehicle failed to start. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the fuel pump needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000. VIN tool confirms parts not available.

POWER TRAIN

The collar on the transmission degrades around 105-130k miles on the new 10r140. Upon driving on the highway i completely lost power upon gear transitions and paused acceleration. After weeks of constant power loss i ended up completely losing 10th gear while hauling a trailer. While shifting from park to drive the entire truck would have a major jolt and jump forward. No warning lights came on during any of the events, even after an entire gear was lost. The mechanic had this happen to him while driving it and had to completely replace the entire transmission at 117k miles. This was an extremely dangerous event while at highway speeds losing power. This is also somewhat of a well know problem (certainly with the 1/2 ton version of this same transmission). This should be recalled.

ENGINE

THIS MAY RESULT IN A LOSS OF MOTIVE POWER, WHICH INCREASES THE RISK OF A CRASH NO FIX FOR A PROBLEM THAT MAY CAUSE A CRASH? FORD HAS NO SOFTWARE TO FIX A PROBLEM THAT COULD CAUSE A CRASH? YET I STILL CAN DRIVE VEHICLE? I NEED HELP

FUEL/PROPULSION SYSTEM

Code P221C code stating that the DEF reductant heater is malfunctioning during cold weather

LATCHES/LOCKS/LINKAGES

The contact owns a 2020 Ford F-250. The contact stated that the power lock actuator failed; not allowing the contact to lock the driver of the vehicle, and passenger side doors from either the remote or the interior controls of the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer, however, the contact was advised that a diagnostic could not be performed as the VIN was not included in a recall. The vehicle was not repaired. The contact referenced Customer Satisfaction Program 20M04 as possible connection to the failure experienced. The manufacturer was notified of the failure. The approximate failure mileage was 31,000.

BACK OVER PREVENTION

The contact owns a 2020 Ford F-250. The contact stated while reversing, the rearview camera failed to display an image. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V644000 (Back Over Prevention), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 62,000.

ENGINE

The contact called on behalf of her husband who owns a 2020 Ford F-250. The contact stated that while her husband was driving on the highway at 70 MPH, the vehicle stalled, with the “Low Power Mode” message displayed, and within 3-5 seconds there was a large cloud of smoke coming from the front end of the engine bay, and the vehicle proceeded to slow down. The driver pulled over onto the side of the highway. The vehicle was not able to be restarted; however, while attempting to restart the vehicle there was an abnormal knocking sound coming from the engine. The vehicle was towed to a local dealer where the vehicle was diagnosed. The contact was advised that the high-pressure fuel pump was faulty and had exploded, causing metal shards to enter the engine. The contact was informed that the engine and the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 175,000.

FUEL SYSTEM, DIESEL

The contact owns a 2020 Ford F-250. The contact stated while driving 45 MPH, the vehicle sputtered and lost power. The vehicle was towed to the residence. The contact stated that a mobile mechanic diagnosed the vehicle and determined that the engine needed to be replaced. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the VIN was not included in the recall. The failure mileage was approximately 200,000.

ENGINE

The contact owns a 2020 Ford F-250. The contact stated while driving 45 MPH, the vehicle sputtered and lost power. The vehicle was towed to the residence. The contact stated that a mobile mechanic diagnosed the vehicle and determined that the engine needed to be replaced. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the VIN was not included in the recall. The failure mileage was approximately 200,000.