2016 FORD F-250

SUSPENSION

DEATH WOBBLE FRONT SHOCKS, STEERING DAMPNER AND NEW MICHELIN TIRES HAVE BEEN INSTALLED VEHICLE WILL SHAKE VIOLENTLY AND HAVE TO BRING SPEED DOWN TO GET BACK UNDER CONTROL.

STEERING

DEATH WOBBLE FRONT SHOCKS, STEERING DAMPNER AND NEW MICHELIN TIRES HAVE BEEN INSTALLED VEHICLE WILL SHAKE VIOLENTLY AND HAVE TO BRING SPEED DOWN TO GET BACK UNDER CONTROL.

FUEL/PROPULSION SYSTEM

On [XXX], I was driving westbound on [XXX], between Kerrville and Junction, Texas. I noticed a diesel fuel smell and pulled off the highway to investigate the source. Upon stopping, fire erupted from the engine compartment and quickly spread to the front dashboard and front passenger seating area. No warning lamps, no high temp or abnormal gage levels. The Mountain Home, TX volunteer fire dept arrived about 30 minutes after we called 911 and extinguished the remaining flames. They commented that a cracked / failed secondary fuel filter housing could be to blame. My insurer, State Farm, under claim #[XXX], now has possession of the vehicle remains. I told State Farm that NHTSA opened an investigation into possible fuel filter housing failures / fires. I do not know what their intentions are with the vehicle remains. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FUEL SYSTEM, DIESEL

The contact owns a 2016 Ford F-250. The contact stated while driving approximately 25 MPH, the vehicle started losing motive power. There was no warning light illuminated. The contact was able to coast to the driveway at the residence and became aware of an oil leak underneath the vehicle. The contact stated that an unknown dealer was contacted and informed the contact that a fuel system upgrade was available; however, the vehicle was not upgraded. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 212,000.

FUEL SYSTEM, DIESEL

The contact owns a 2016 Ford F-250. The contact stated while driving at an undisclosed speed, the vehicle experienced reduced power and poor fuel efficiency. The messages "DPF System Overloaded" and "Exhaust System Fault - 50 Miles Until Speed Restrict" were displayed. The vehicle was taken to the dealer on four separate occasions. The dealer performed a manual regeneration three times, but the failure persisted. The vehicle was taken back to the dealer, where it was determined that the Diesel Particulate Filter (DPF) system needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program Number: 20M06 (Diesel Particulate Filter Warranty Extension with Diagnostic Trouble Code P2002) and Emission Recall Number: 20E08 (Extended Idle Diesel Particulate Filter Calibration); however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was 66,634.

ELECTRICAL SYSTEM

We called our local Ford dealership, Matthew Ford of Pryor (Oklahoma) and made an appointment for the safety recall of replacing the clock spring. They proceeded to attempt the replacement and in the process damaged the steering column module, part no. GC3Z3F791KA. We are now being told that Ford does not have the necessary steering column module part and nobody manufactures it for our trim level, Platinum. Consequently, our truck is not able to be fixed and returned to us in the same condition it was given to the dealership. It is still at the dealership, in pieces. We dropped it off on March 27th, 2025.

STEERING

We called our local Ford dealership, Matthew Ford of Pryor (Oklahoma) and made an appointment for the safety recall of replacing the clock spring. They proceeded to attempt the replacement and in the process damaged the steering column module, part no. GC3Z3F791KA. We are now being told that Ford does not have the necessary steering column module part and nobody manufactures it for our trim level, Platinum. Consequently, our truck is not able to be fixed and returned to us in the same condition it was given to the dealership. It is still at the dealership, in pieces. We dropped it off on March 27th, 2025.

AIR BAGS

We called our local Ford dealership, Matthew Ford of Pryor (Oklahoma) and made an appointment for the safety recall of replacing the clock spring. They proceeded to attempt the replacement and in the process damaged the steering column module, part no. GC3Z3F791KA. We are now being told that Ford does not have the necessary steering column module part and nobody manufactures it for our trim level, Platinum. Consequently, our truck is not able to be fixed and returned to us in the same condition it was given to the dealership. It is still at the dealership, in pieces. We dropped it off on March 27th, 2025.

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Odometer Fraud. The contact purchased a 2016 Ford F-250. The contact stated that the vehicle had been inoperable for some time after being purchased. While having the transmission replaced, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 203,542; however, it was discovered that the actual mileage was 372,958 during the repair.

SUSPENSION

While driving, when bumps are ran over sudden violent shaking of front end and steering wheel occur. Steering stabilizer and worn front rt 4 wheel drive universal joint replaced with problem continuing to occur.

STEERING

While driving, when bumps are ran over sudden violent shaking of front end and steering wheel occur. Steering stabilizer and worn front rt 4 wheel drive universal joint replaced with problem continuing to occur.

UNKNOWN OR OTHER

Ford has issued a number of recalls for issues on Ford F-Super Duty (F-250) with rearview cameras in their vehicles. I am also experiencing the same issues with my 2016 Ford F-Super Duty (F-250) rearview camera that displays a blank or distorted image causing no visibility while backing up, increasing my risk of a crash. The issue, Covington Ford Inc., Service Department located at 9101 Dr Martin Luther King Ave, Covington, GA 30014 (770-786-3432) explained to me is that it is caused by a loss of electrical conductivity due to fretting corrosion on the terminal header connector inside the camera and misalignment of the connectors. I am also experiencing a full black image on the SYNC screen when placed in reverse or when the 360-degree view is selected as well. Diagnostics were completed 5/21/2025 costing me $150.00. Proof of diagnostics cost can be provided upon request. Covington Ford Inc. indicated I would need a new camera installed at a charge of $727.24 + tax not including the cost of the diagnostics. Estimated total cost of repairs including diagnostic charge would be $877.24 + tax. In addition to being a safety hazard, I use this vehicle to back up to and connect to trailers necessary for my income and need to have this repair completed.

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

The contact owns a 2016 Ford F-250. The contact stated while driving 45 MPH, the vehicle lost motive power. There was no warning light illuminated. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed with an inoperable high-pressure fuel pump(HPFP). The dealer determined that the entire fuel system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 91,000.

STEERING

The contact owns a 2016 Ford F-250. The contact stated that while driving 40 MPH, the vehicle started to wobble violently. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.

WHEELS

Driving on highway 70 mph. Drove a rough spot on highway. Pot hole patch. Death wobble started. Had to preform emergency stop to end death wooble. This is the 10th time this has happened.

SUSPENSION

Driving on highway 70 mph. Drove a rough spot on highway. Pot hole patch. Death wobble started. Had to preform emergency stop to end death wooble. This is the 10th time this has happened.

STEERING

Driving on highway 70 mph. Drove a rough spot on highway. Pot hole patch. Death wobble started. Had to preform emergency stop to end death wooble. This is the 10th time this has happened.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

No accident Backup camera does not work most of the time

UNKNOWN OR OTHER

No accident Backup camera does not work most of the time

STEERING

The contact owns a 2016 Ford F-250. The contact stated while driving 70 MPH, the vehicle started shaking violently. The contact stated that the steering wheel was shaking uncontrollably, and the vehicle was drifting from side to side. There was no warning light illuminated. In addition, the contact stated that the failure almost caused a crash with another vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was unknown.

FUEL SYSTEM, DIESEL

The contact owns a 2016 Ford F-250. The contact stated that while driving 10 MPH, the check engine warning light illuminated, and the vehicle stalled while driving through an intersection. The contact was able to safely coast the vehicle over to the side of the highway. The contact was able to restart the vehicle. The contact stated that several days later the failure reoccurred, and the vehicle was taken to a local dealer to be diagnosed. The contact was informed that there were metal particles inside the fuel system. The contact was informed that the fuel system needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL) as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 178,000.

SUSPENSION

The contact owns a 2016 Ford F-250. The contact stated while driving 65-80 MPH over a bumpy road surface, the steering wheel and the front end of the vehicle shuddered violently. The contact stated that the vehicle had experienced the death wobble, and almost caused the contact to lose control of the vehicle. The contact stated that upon decelerating to approximately 30 MPH, the vehicle responded as needed. The contact stated that the failure had occurred while driving on several occasions. The vehicle was taken to the dealer, where the contact was informed that a fee would be charged for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 140,000.

STEERING

The contact owns a 2016 Ford F-250. The contact stated while driving 65-80 MPH over a bumpy road surface, the steering wheel and the front end of the vehicle shuddered violently. The contact stated that the vehicle had experienced the death wobble, and almost caused the contact to lose control of the vehicle. The contact stated that upon decelerating to approximately 30 MPH, the vehicle responded as needed. The contact stated that the failure had occurred while driving on several occasions. The vehicle was taken to the dealer, where the contact was informed that a fee would be charged for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 140,000.

SEAT BELTS

While driving the morning of 13 Jan 2025 my Airbag sensor light on the dashboard illuminated. Shortly after that me and my wife smelled smoke in the vehicle cabin and then we heard a loud explosion and the seatbelt instantly tightened around my chest and waist. It was after I was able to stop safely and research the incident that I realized my drivers side “pretensioner” detonated while I was driving.

AIR BAGS

While driving the morning of 13 Jan 2025 my Airbag sensor light on the dashboard illuminated. Shortly after that me and my wife smelled smoke in the vehicle cabin and then we heard a loud explosion and the seatbelt instantly tightened around my chest and waist. It was after I was able to stop safely and research the incident that I realized my drivers side “pretensioner” detonated while I was driving.

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

The contact owns a 2016 Ford F-250. The contact stated while driving at an undisclosed speed, the reduced power warning light illuminated, and the vehicle lost motive power. The contact drifted over to the shoulder of the roadway. The vehicle was towed to an independent mechanic where it was diagnosed with a failed high-pressure fuel pump. The contact was informed that the high-pressure fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 240,000.

SUSPENSION

As we are driving on a highway the truck steering begins to fiercely and violently wobble and cause us to nearly have an accident. This is a serious issue and we want this addressed please. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)