2024 FORD F-150

STEERING

Ford Motor Company (Ford) is recalling certain 2024 F-150 vehicles. The steering gear assembly may have been assembled with an incorrect rack, which can cause the gears to fracture.

Risk: A fractured steering gear can cause the steering to bind or lock, resulting in a loss of steering control and increasing the risk of a crash.

POWER TRAIN:AXLE HUBS

Ford Motor Company (Ford) is recalling certain 2023-2025 F-150 vehicles equipped with the Trailer Tow Max Duty package and a 9.75-inch heavy duty axle with a 3/4 float axle design. The rear axle hub bolt may fatigue and break, which can result in damage to the axle hub splines.

Risk: Damaged axle hub splines can result in a vehicle rollaway when in park without the parking brake applied or cause a loss of drive power. Either of these conditions can increase the risk of a crash.

BACK OVER PREVENTION:SOFTWARE

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

Risk: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Ford Motor Company (Ford) is recalling certain 2024-2025 F-150, Expedition, and 2024 Lincoln Navigator vehicles equipped with 3.5L GTDI engines. The engine may have a misaligned engine cup plug, which can result in a rapid oil leak.

Risk: A rapid oil leak can result in an engine stall, increasing the risk of a crash. In addition, an oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY

Ford Motor Company (Ford) is recalling certain 2024-2025 F-150, Bronco, 2024 Ranger, 2025 Mustang, Explorer, and Aviator vehicles. The transmission valve body may have been machined incorrectly, which can cause reverse gear failure, or unexpected forward movement in reverse or neutral gear.

Risk: Unexpected vehicle movement increases the risk of a crash.

VISIBILITY:WINDSHIELD

Ford Motor Company (Ford) is recalling certain 2024 F-150 vehicles. The windshield may not have been properly bonded to the vehicle, allowing it to detach during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."

Risk: A windshield that detaches from a vehicle during a crash can increase the risk of injury.

STEERING:COLUMN

Ford Motor Company (Ford) is recalling certain 2024 F-150 vehicles. The steering column lower shaft may have been secured to the steering gear assembly with an incorrect fastener, which can result in the separation of steering components and cause a loss of steering control.

Risk: A loss of steering control increases the risk of a crash.

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Ford Motor Company (Ford) is recalling certain 2024-2025 F-150, 2024 Expedition and 2024 Lincoln Navigator vehicles equipped with a 3.5L GTDI engine. The engines may have a misaligned engine cup plug, which can result in a rapid oil leak.

Risk: A rapid oil leak can result in an engine stall, increasing the risk of a crash. In addition, an oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

ENGINE

The truck went full throttle on its own hitting another vehicle with injures. Had to turn the truck to stop the engine stuck in full throttle.

POWER TRAIN

Took my vehicle into a local Ford dealership and told them that there was rattling coming out of the engine bay. Provided the service advisor with multiple videos as well as took him for a drive to show him the sound. Advised that it happens at startup and on deceleration after the turbo has spooled. Technician who worked on it left it out in a hail storm which caused over $8K in damages and then proceeded to tell me that there were rocks in my skid plate which is what caused the rattle. To this day it still is not fixed. Additionally the following TSB's have been identified as a potential rattle point; however, I believe it to be the wastegate. MC-10171858 MC-11014403 MC-11001385 MC-11006443 MC-11609633

ENGINE

Took my vehicle into a local Ford dealership and told them that there was rattling coming out of the engine bay. Provided the service advisor with multiple videos as well as took him for a drive to show him the sound. Advised that it happens at startup and on deceleration after the turbo has spooled. Technician who worked on it left it out in a hail storm which caused over $8K in damages and then proceeded to tell me that there were rocks in my skid plate which is what caused the rattle. To this day it still is not fixed. Additionally the following TSB's have been identified as a potential rattle point; however, I believe it to be the wastegate. MC-10171858 MC-11014403 MC-11001385 MC-11006443 MC-11609633

ENGINE AND ENGINE COOLING

The contact owns a 2024 Ford F-150. The contact received notifications of NHTSA Campaign Numbers: 24V851000 (Engine and Engine Cooling) and 25V198000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were on back order. The dealer was unable to confirm when the vehicle would be able to be repaired. The manufacturer was made aware of the issues. The contact had not experienced a failure.

POWER TRAIN

Involved in total loss of truck and trailer April 11. 2025 by possible rear axle bolts breaking while hauling a trailer causing loss of control, violent trailer sway, difficulty braking and steering resulting in a wreck. We were towing our RV trailer when the wreck happened. We were lucky to be able to walk away because the trailer ended up on its right side and the truck on its roof. If this happens to other drivers injuries or fatalities are possible. Ford issued a safety recall August 2025. We were not aware of the possibility of the axle bolts breaking until the safety recall letter was received August 25, 2025. When the wreck accrued there were no prior symptoms of a problem. A walk around inspection was done minutes before the wreck.

ENGINE AND ENGINE COOLING

The contact owns a 2024 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V198000 (Engine and Engine and Cooling); however, the part to do the recall repair was not yet available. The local dealer and Purvis Ford Inc (11335 Patriot Hwy, Fredericksburg, VA 22408); were contacted, and an appointment was scheduled for the recall repair. However, upon taking the vehicle to the dealers, the contact was informed that the part do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was filed. The contact had not experienced a failure.

VISIBILITY/WIPER

Front panel of the sunroof randomly shattered after closing the door to enter. The truck was in park. Ford says it must’ve been a rock or damage to it since glass doesn’t randomly shatter but there wasn’t any. Truck is less than a year old and 10,000 miles. Truck is currently at the dealership while I figure out options/warranties. Dealer initially said warranty only covers defects, not glass. Coincidentally, there was a recall notice for area near sunroof but Ford/Dealer say it has no correlation.

POWER TRAIN

Shifter stuck in drive and had to get it towed to dealership. Should be recalled by Ford.

POWER TRAIN

The contact owns a 2024 Ford F-150. The contact stated that upon starting the vehicle, the message “Service Vehicle Soon” was displayed. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was advised that the gear shifter was faulty and needed to be replaced. The contact was informed that the parts were on back order and that a notification would be sent when the parts arrived for the repair. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 10,500.

POWER TRAIN

The cause of the accident was due to an extremely hard downshift, then extremely hard upshift. Between the speeds of 25-37 mph the truck will do a hard downshift with a 1-3 second loss of power delay. When it finally grabs gear it takes off like a rocket before grabbing the next gear and back to what feels normal. This is something I never experienced in my 2022 Ford F150 with the same motor and transmission. This particular day, I had pulled off to the side of the road to let the mail carrier go through the narrow section of the road first. This particular section, there is a huge tree right next to the road (approximately 12"-14" off the road). After the mail carrier passed, I started to speed up. Upon hitting 34 mph, the transmission shifted hard, pulled me into the ditch, and by the time the gear grabbed, and I had power to control, I hit the tree. As a habit, since this issue happened numerous times, I looked at the speedometer and just prior to impact I was at 43 mph. The transmission is not the only issue that I have been having with this vehicle. There has been a fuel consumption issue, a hard start issue (does not matter time of day), as well as a grinding issue at the front right wheel. This truck is equipped with a 36-gallon fuel tank. At the city driving mpg and a 34-gallon fill-up, I should have been getting 544 miles/tank. However, that was not the case as I was only getting 440-447 miles/tank (did not matter whether normal, eco, or sport mode driving). Each fill up was a 24-28 gallon fill-up leaving 8-10 gallons unaccounted for. A PCM update was done but it only got me to 510 miles with a 30-gallon fill-up. Each complaint I made with the transmission went ignored with me being told "this is normal for the 10 speeds. You will just need to learn to deal with it." After the PCM update with no true fix, I was told "drive it to zero MTE and calculate from there how far you can drive, then you know." This is a horrible and extremely unsafe answer to give.

FUEL/PROPULSION SYSTEM

The cause of the accident was due to an extremely hard downshift, then extremely hard upshift. Between the speeds of 25-37 mph the truck will do a hard downshift with a 1-3 second loss of power delay. When it finally grabs gear it takes off like a rocket before grabbing the next gear and back to what feels normal. This is something I never experienced in my 2022 Ford F150 with the same motor and transmission. This particular day, I had pulled off to the side of the road to let the mail carrier go through the narrow section of the road first. This particular section, there is a huge tree right next to the road (approximately 12"-14" off the road). After the mail carrier passed, I started to speed up. Upon hitting 34 mph, the transmission shifted hard, pulled me into the ditch, and by the time the gear grabbed, and I had power to control, I hit the tree. As a habit, since this issue happened numerous times, I looked at the speedometer and just prior to impact I was at 43 mph. The transmission is not the only issue that I have been having with this vehicle. There has been a fuel consumption issue, a hard start issue (does not matter time of day), as well as a grinding issue at the front right wheel. This truck is equipped with a 36-gallon fuel tank. At the city driving mpg and a 34-gallon fill-up, I should have been getting 544 miles/tank. However, that was not the case as I was only getting 440-447 miles/tank (did not matter whether normal, eco, or sport mode driving). Each fill up was a 24-28 gallon fill-up leaving 8-10 gallons unaccounted for. A PCM update was done but it only got me to 510 miles with a 30-gallon fill-up. Each complaint I made with the transmission went ignored with me being told "this is normal for the 10 speeds. You will just need to learn to deal with it." After the PCM update with no true fix, I was told "drive it to zero MTE and calculate from there how far you can drive, then you know." This is a horrible and extremely unsafe answer to give.

ENGINE

The cause of the accident was due to an extremely hard downshift, then extremely hard upshift. Between the speeds of 25-37 mph the truck will do a hard downshift with a 1-3 second loss of power delay. When it finally grabs gear it takes off like a rocket before grabbing the next gear and back to what feels normal. This is something I never experienced in my 2022 Ford F150 with the same motor and transmission. This particular day, I had pulled off to the side of the road to let the mail carrier go through the narrow section of the road first. This particular section, there is a huge tree right next to the road (approximately 12"-14" off the road). After the mail carrier passed, I started to speed up. Upon hitting 34 mph, the transmission shifted hard, pulled me into the ditch, and by the time the gear grabbed, and I had power to control, I hit the tree. As a habit, since this issue happened numerous times, I looked at the speedometer and just prior to impact I was at 43 mph. The transmission is not the only issue that I have been having with this vehicle. There has been a fuel consumption issue, a hard start issue (does not matter time of day), as well as a grinding issue at the front right wheel. This truck is equipped with a 36-gallon fuel tank. At the city driving mpg and a 34-gallon fill-up, I should have been getting 544 miles/tank. However, that was not the case as I was only getting 440-447 miles/tank (did not matter whether normal, eco, or sport mode driving). Each fill up was a 24-28 gallon fill-up leaving 8-10 gallons unaccounted for. A PCM update was done but it only got me to 510 miles with a 30-gallon fill-up. Each complaint I made with the transmission went ignored with me being told "this is normal for the 10 speeds. You will just need to learn to deal with it." After the PCM update with no true fix, I was told "drive it to zero MTE and calculate from there how far you can drive, then you know." This is a horrible and extremely unsafe answer to give.

EXTERIOR LIGHTING

The contact owns a 2024 Ford F-150. The contact stated that while driving at various speeds, the blind spot detector alert system stopped functioning on the driver's and passenger’s side. The contact stated that the vehicle was taken to a dealer who advised that there was water inside the rear driver's side taillight through a hairline fracture and was causing the short circuit of the feature. The contact stated that there were two cracks, and one crack was showing on the surface of the taillight assembly, and the other crack was forming on the inside of the assembly. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 18,000.

ENGINE

Well I went to put my truck in reverse and turn the wheel it shuddered and quit and restarted. This morning I was sitting wnd everything flashed and went off and then come back on. Popped ip service advancetrak.

ELECTRICAL SYSTEM

Well I went to put my truck in reverse and turn the wheel it shuddered and quit and restarted. This morning I was sitting wnd everything flashed and went off and then come back on. Popped ip service advancetrak.

UNKNOWN OR OTHER

I was on the on-ramp and accelerated to get to freeway speed nothing crazy. The truck took off even with my foot off the pedal. I braked hard to avoid rear ending the vehicle in front.. Started slowing down took my foot off the brake and it did it again... braked hard again, hit the hard shoulder then it went back to normal. Lucky it was a 5 lane freeway...

EXTERIOR LIGHTING

Condensation in 2024 Ford Lightning Tailgate light bar consistent with 2022 and 2023 model recall. For Reference - The Ford F-150 Lightning recall related to the rear light bar is 23S30, which is also NHTSA Recall No. 23V-418.

UNKNOWN OR OTHER

[XXX]- Vehicle did not start, instrument cluster blacked out, infotainment screen blacked out. disconnected/reconnected battery myself everything worked. [XXX]- Instrument cluster blacked out, disconnected/reconnected battery myself, everything worked, dealership still towed vehicle in to diagnose. Same day dealership said the battery was "a little low" so they put a small charge on it and everything checked out fine. They said when I disconnect/reconnect the battery the codes are reset. So i should hope that the issue does not happen again but if it does, don't disconnect/reconnect the battery. [XXX]- Instrument cluster blacked out, drove straight to dealership where the service writer witnessed the issue and started a service file. Codes were pulled and in just the four days since it was last in the dealership there were multiple codes recorded (appx 40 over the four days). Diagnosis was a bad instrument cluster/computer module that is attached. It was replaced and vehicle returned 04 August 2025. [XXX]- Instrument cluster blacked out, drove straight to the dealership, where Service Writer, Service Manager, and Parts Manager all witnessed the same issue. Started another service file. As of the writing of this information, 08 August 2025, the vehicle is still in the shop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM

[XXX]- Vehicle did not start, instrument cluster blacked out, infotainment screen blacked out. disconnected/reconnected battery myself everything worked. [XXX]- Instrument cluster blacked out, disconnected/reconnected battery myself, everything worked, dealership still towed vehicle in to diagnose. Same day dealership said the battery was "a little low" so they put a small charge on it and everything checked out fine. They said when I disconnect/reconnect the battery the codes are reset. So i should hope that the issue does not happen again but if it does, don't disconnect/reconnect the battery. [XXX]- Instrument cluster blacked out, drove straight to dealership where the service writer witnessed the issue and started a service file. Codes were pulled and in just the four days since it was last in the dealership there were multiple codes recorded (appx 40 over the four days). Diagnosis was a bad instrument cluster/computer module that is attached. It was replaced and vehicle returned 04 August 2025. [XXX]- Instrument cluster blacked out, drove straight to the dealership, where Service Writer, Service Manager, and Parts Manager all witnessed the same issue. Started another service file. As of the writing of this information, 08 August 2025, the vehicle is still in the shop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER

While driving there was a loud "boom" noise and the panoramic sunroof rear glass panel exploded. I was not driving under any overpasses, and no objects were kicked up on the roadway in front of me. Pieces of shattered glass fell down onto my two small children in the backseat who thankfully were not cut by the glass. Center section of the glass was blown out, and the surrounding glass was pushed outward indicating that the glass blew out from inside outward. After pulling over I observed two cracks running the length of each side of the glass near the edges, indicating possible stress cracks from expansion of the glass inside of the frame. This is a known issue by Ford Motor Company, with a current class action lawsuit regarding various Ford vehicles. The truck was taken to a dealership who denied a warranty claim, even given the circumstances regarding the incident.

ENGINE

The 2024 F150 3.5 Ecoboost engine in my truck will surge when accelerating after a cold start. The issue always happens when you first get going and it goes away after the truck has driven off. It feels as if it is starving of fuel and has never thrown a code.

POWER TRAIN

The 2024 F150 10R80 transmission in my truck has an issue where on cold starts it will hesitate and then clunk going into 5th gear. You can avoid this by shifting into reverse first and then shift into drive. This does not throw a code and seems to go away after the transmission warms up.

POWER TRAIN

• Shifter will not shift out of park/into P • Shifter will not shift out of gear

ELECTRICAL SYSTEM

WONT SHIFT TO PARK

ENGINE

WONT SHIFT TO PARK

FUEL/PROPULSION SYSTEM

I am submitting a formal safety complaint regarding a known but unresolved software defect affecting the oil life monitoring system in the 2024 Ford F-150 (non-Lightning models). Ford has internally acknowledged the issue in Technical Service Bulletin (TSB) 25-2331, dated July 18, 2025, but has not issued a recall or public notification to affected owners. Summary of the Defect: The vehicle's instrument panel cluster (IPC) reduces the reported oil life to 0% in less than 1,000 miles, even under normal driving conditions. Ford attributes this to flawed software logic in the IPC module. The oil life monitor is a critical engine maintenance indicator relied upon by vehicle owners to prevent premature wear or catastrophic engine failure. Faulty or misleading oil diagnostics can result in: Drivers disregarding future oil life warnings, assuming they are incorrect Operators running engines with degraded oil beyond safe limits Loss of trust in onboard diagnostics, affecting broader vehicle safety behavior Avoidable mechanical damage, particularly for owners following the vehicle’s built-in guidance Ford’s TSB instructs dealers to reprogram several modules, including the IPC, APIM, BCM, GWM, and TCU, but only if a customer complains. There is no recall, no public campaign, and no direct owner communication. This leaves potentially thousands of vehicles on the road with faulty maintenance guidance—and owners unaware of it. Why This Warrants Recall Action: This is not a cosmetic or comfort issue. It is a misrepresentation of core engine health diagnostics that, if followed blindly (as owners are instructed to), could cause premature engine wear or failure. The behavior directly undermines the purpose of onboard diagnostics and scheduled maintenance. I urge the NHTSA to investigate TSB 25-2331 and consider elevating this matter to a formal safety recall, or at minimum, compel Ford to issue a customer service campaign notifying all potentially affected owners.

ELECTRICAL SYSTEM

I am submitting a formal safety complaint regarding a known but unresolved software defect affecting the oil life monitoring system in the 2024 Ford F-150 (non-Lightning models). Ford has internally acknowledged the issue in Technical Service Bulletin (TSB) 25-2331, dated July 18, 2025, but has not issued a recall or public notification to affected owners. Summary of the Defect: The vehicle's instrument panel cluster (IPC) reduces the reported oil life to 0% in less than 1,000 miles, even under normal driving conditions. Ford attributes this to flawed software logic in the IPC module. The oil life monitor is a critical engine maintenance indicator relied upon by vehicle owners to prevent premature wear or catastrophic engine failure. Faulty or misleading oil diagnostics can result in: Drivers disregarding future oil life warnings, assuming they are incorrect Operators running engines with degraded oil beyond safe limits Loss of trust in onboard diagnostics, affecting broader vehicle safety behavior Avoidable mechanical damage, particularly for owners following the vehicle’s built-in guidance Ford’s TSB instructs dealers to reprogram several modules, including the IPC, APIM, BCM, GWM, and TCU, but only if a customer complains. There is no recall, no public campaign, and no direct owner communication. This leaves potentially thousands of vehicles on the road with faulty maintenance guidance—and owners unaware of it. Why This Warrants Recall Action: This is not a cosmetic or comfort issue. It is a misrepresentation of core engine health diagnostics that, if followed blindly (as owners are instructed to), could cause premature engine wear or failure. The behavior directly undermines the purpose of onboard diagnostics and scheduled maintenance. I urge the NHTSA to investigate TSB 25-2331 and consider elevating this matter to a formal safety recall, or at minimum, compel Ford to issue a customer service campaign notifying all potentially affected owners.

ENGINE

I am submitting a formal safety complaint regarding a known but unresolved software defect affecting the oil life monitoring system in the 2024 Ford F-150 (non-Lightning models). Ford has internally acknowledged the issue in Technical Service Bulletin (TSB) 25-2331, dated July 18, 2025, but has not issued a recall or public notification to affected owners. Summary of the Defect: The vehicle's instrument panel cluster (IPC) reduces the reported oil life to 0% in less than 1,000 miles, even under normal driving conditions. Ford attributes this to flawed software logic in the IPC module. The oil life monitor is a critical engine maintenance indicator relied upon by vehicle owners to prevent premature wear or catastrophic engine failure. Faulty or misleading oil diagnostics can result in: Drivers disregarding future oil life warnings, assuming they are incorrect Operators running engines with degraded oil beyond safe limits Loss of trust in onboard diagnostics, affecting broader vehicle safety behavior Avoidable mechanical damage, particularly for owners following the vehicle’s built-in guidance Ford’s TSB instructs dealers to reprogram several modules, including the IPC, APIM, BCM, GWM, and TCU, but only if a customer complains. There is no recall, no public campaign, and no direct owner communication. This leaves potentially thousands of vehicles on the road with faulty maintenance guidance—and owners unaware of it. Why This Warrants Recall Action: This is not a cosmetic or comfort issue. It is a misrepresentation of core engine health diagnostics that, if followed blindly (as owners are instructed to), could cause premature engine wear or failure. The behavior directly undermines the purpose of onboard diagnostics and scheduled maintenance. I urge the NHTSA to investigate TSB 25-2331 and consider elevating this matter to a formal safety recall, or at minimum, compel Ford to issue a customer service campaign notifying all potentially affected owners.

ELECTRICAL SYSTEM

Truck console shifter lever was shifted in Neutral. The automatic return to park feature was engaged by opening the driver door while the vehicle was stopped. The dash indicates the vehicle was in park but the shifter was stuck in the Neutral position. A tow truck was necessary because the shift lever would not return to the park position, and control of the shift lever is necessary in order to use the neutral over ride feature of the truck. Making it difficult for a tow truck to load the vehicle.

FORWARD COLLISION AVOIDANCE: WARNINGS

The vehicle has been in the shop two times due to rodents eating the wiring. Wiring insulation is derived from a plant (soy) based oil, which rodents eat. The truck could have had wiring eaten in any number of areas leading to loss of control.

ELECTRICAL SYSTEM

The vehicle has been in the shop two times due to rodents eating the wiring. Wiring insulation is derived from a plant (soy) based oil, which rodents eat. The truck could have had wiring eaten in any number of areas leading to loss of control.

ELECTRICAL SYSTEM

The contact owns a 2024 Ford F-150. The contact stated that while driving at an undisclosed speed, the oil change warning light illuminated. The service warning light was reset but the issue became a regular occurrence. The vehicle was taken to the dealer, and the contact was informed that the service light needed to be reset each time the light became illuminated. The vehicle was not repaired. The manufacturer was notified of the issue, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 10,000.

UNKNOWN OR OTHER

Water leak coming from above head speakers when raining apparently cause by faulty sunroof and/or components of sunroof. Can potentially cause a serious safety issue if water drips into the face/eyes of vehicle operator when driving. Dealer service center unable to reproduce the problem but consistently happens with significant rain. Dealer states a drain was not properly connected and was repaired but leak has not been fixed. Vehicle has been looked at two times by the dealer and they were unable to find the cause of the problem. No warning messages were given from the vehicle.

TIRES

The contact owns a 2024 Ford F-150 equipped with Pirelli Tires, Tire Line: Scorpion ATR, Tire Size: 275/60/R20, DOT Number: [XXX] . The contact stated that while driving at undisclosed speeds in the rain, the vehicle hydroplaned on three separate occasions. The contact decelerated to 35 MPH. The contact stated that the vehicle went towards the left of the roadway. The contact was able to maintain control of the vehicle. The contact called the local dealer and was referred to the manufacturer for assistance. The vehicle was taken to a tire center to replace the tires. The manufacturer was contacted and informed the contact about completing a complaint form. The tire failure mileage was 16,000 and the vehicle failure mileage was approximately 16,750. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

Only while towing trailers (ours were under 3500 lbs) the vehicle stutters and shakes that replicates transmission shifting or brakes surging on and off. Tried towing another trailer and it reacted the same way. Neither trailer have electrical brakes and were both connected to a four flat wiring. Most vibrations were above 45mph.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The vehicle lost both cruise control functions (adaptive and normal) during the drive and will only reset to normal cruise control after shutting off vehicle and restarting it. Then it will only work on normal cruise control temporarily.

ENGINE

The contact owns a 2024 Ford F-150. The contact stated that the vehicle was idling very rough. Additionally, the contact stated that while refueling the vehicle, with the fuel gauge indicating 20-miles to empty, the contact was unable to properly place the nozzle into the fuel filler neck, causing fuel to spill from the vehicle. The contact stated that fuel spilled on the contact and his wife on separate occasions. The contact stated that the vehicle required twenty minutes to refuel and automatically stopped refueling at three-quarter tank full. The contact used a screwdriver to enlarge the fuel filler neck. The check engine warning light was illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. Another dealer, Natchez Ford Parts (14 Seargent Prentiss St., Natchez, MS 39120), was contacted but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 22,000.

FUEL SYSTEM, GASOLINE

The contact owns a 2024 Ford F-150. The contact stated that the vehicle was idling very rough. Additionally, the contact stated that while refueling the vehicle, with the fuel gauge indicating 20-miles to empty, the contact was unable to properly place the nozzle into the fuel filler neck, causing fuel to spill from the vehicle. The contact stated that fuel spilled on the contact and his wife on separate occasions. The contact stated that the vehicle required twenty minutes to refuel and automatically stopped refueling at three-quarter tank full. The contact used a screwdriver to enlarge the fuel filler neck. The check engine warning light was illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. Another dealer, Natchez Ford Parts (14 Seargent Prentiss St., Natchez, MS 39120), was contacted but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 22,000.

ENGINE

The 2024 f-150 3.5L Ecoboost engine has a rough idle when the truck is in park or while sitting at a stop light. At times it will come and go and others it will be a constant vibration that you can feel in the steering wheel and seat. The engine also has an acceleration hesitation right after the first start of the day and usually goes away after driving a couple of minutes.

UNKNOWN OR OTHER

parts unavailability on a new vehicle. Vehicle: 2024 Ford F-150 Raptor R Issue: OEM A/C suction hose (NL3Z-19867-C) failure — no parts available Effect: Inability to perform basic climate control repairs on a warranty vehicle Ford Case: [XXX] Contact: [XXX] , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

The contact owns a 2024 Ford F-150. The contact stated while driving at various speeds, or while the vehicle was idling at a stop, the vehicle failed to accelerate while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the accelerator pedal had to be depressed to the floorboard for the vehicle to accelerate as intended. The vehicle was taken to the dealer on several occasions before the dealer was able to duplicate the failure. The contact stated that the transmission and electrical control modules were updated; however, the failure persisted. The manufacturer was not notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 2,000.

FORWARD COLLISION AVOIDANCE: WARNINGS

On [XXX], at approximately [XX], a deer unexpectedly ran out from the side of the road and struck the side of my vehicle. The deer ran out from a tree line that backs up to a neighborhood adjacent to [XXX] The deer was to the left, and the A-Pillar blocked the view of the deer, which was traveling at relatively the same speed as the truck, which kept the deer in the blind spot until impact. Despite the impact, the crash avoidance system did not detect the animal, did not initiate braking, and did not provide any audible or visual alerts that an accident had occurred. The truck continued moving forward until I manually applied the brakes. The deer was relatively similar in size to a teenager, and all though the vehicle is not designed to detect animals, it is still concerning it did not even register the deer, did not do any evasive steering, did not apply brakes when the accident occurred, and did not even notify me of the accident before, during, or post crash event. With the advertised safety features on the truck, I worry that if this had been person, the truck would not have registered the person either. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

LANE DEPARTURE: BLIND SPOT DETECTION

On [XXX], at approximately [XX], a deer unexpectedly ran out from the side of the road and struck the side of my vehicle. The deer ran out from a tree line that backs up to a neighborhood adjacent to [XXX] The deer was to the left, and the A-Pillar blocked the view of the deer, which was traveling at relatively the same speed as the truck, which kept the deer in the blind spot until impact. Despite the impact, the crash avoidance system did not detect the animal, did not initiate braking, and did not provide any audible or visual alerts that an accident had occurred. The truck continued moving forward until I manually applied the brakes. The deer was relatively similar in size to a teenager, and all though the vehicle is not designed to detect animals, it is still concerning it did not even register the deer, did not do any evasive steering, did not apply brakes when the accident occurred, and did not even notify me of the accident before, during, or post crash event. With the advertised safety features on the truck, I worry that if this had been person, the truck would not have registered the person either. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

On [XXX], at approximately [XX], a deer unexpectedly ran out from the side of the road and struck the side of my vehicle. The deer ran out from a tree line that backs up to a neighborhood adjacent to [XXX] The deer was to the left, and the A-Pillar blocked the view of the deer, which was traveling at relatively the same speed as the truck, which kept the deer in the blind spot until impact. Despite the impact, the crash avoidance system did not detect the animal, did not initiate braking, and did not provide any audible or visual alerts that an accident had occurred. The truck continued moving forward until I manually applied the brakes. The deer was relatively similar in size to a teenager, and all though the vehicle is not designed to detect animals, it is still concerning it did not even register the deer, did not do any evasive steering, did not apply brakes when the accident occurred, and did not even notify me of the accident before, during, or post crash event. With the advertised safety features on the truck, I worry that if this had been person, the truck would not have registered the person either. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

Sitting at a stop with vehicle in gear such as sitting at red light with auto/start off vehicle feels like it shifts gears with big clunk. In addition occasionally vehicle feels like can't decide what gear to shift into causing clunk. This normally happens at slow speed 35mph and slower.

ELECTRICAL SYSTEM

While driving, the Instrument cluster will shut off and turn back on. 1 time while using ford Blue Cruise feature, when the instrument screen shut off, the truck lost communication swerved into the other lane. I have had the instrument cluster screen replaced 3 time and it would randomly turn off/on while driving.

ELECTRICAL SYSTEM

See attached document for complaint.

SEATS

Driver seat cushion. Vehicle has 1300 miles on it. moved seat forward and the seat bottom is crooked which is very uncomfortable to drive now as it causes low back pain and is not good for a person like myself with lumbar fusion. Your left leg has no seating area other than your left leg is off the cushion and between door panel seat is probably 15 degrees to right from being centered. Tried to move seat forward and back and up and down with no results. Took back to dealer 6-10-2025 they supposedly looked at the seat track and see nothing wrong with it, without removing seat you would not be able to tell what is defective which dealer didn't do. Compared seat to 2025 model seat is straight. Reading the internet seems to be a manufacturing defect with seats on Ford F150. Can provide vehicle for inspection.

ELECTRICAL SYSTEM

Folding shifter issues with many F150s. Gets stuck in park or drive. Seems to be a rampant issue. Stuck in park is one thing, stuck in drive is extremely dangerous... Also causes service lights.

UNKNOWN OR OTHER

Folding shifter issues with many F150s. Gets stuck in park or drive. Seems to be a rampant issue. Stuck in park is one thing, stuck in drive is extremely dangerous... Also causes service lights.

POWER TRAIN

Folding shifter issues with many F150s. Gets stuck in park or drive. Seems to be a rampant issue. Stuck in park is one thing, stuck in drive is extremely dangerous... Also causes service lights.

SERVICE BRAKES

The parking brake has repeatedly engaged without action from the owner/operator. This seems to happen at random. The dash warning light does show upon occurrence. There is no known cause for, or understanding of, this malfunction. The Ford certified dealer could not confirm as it did not occur under their supervision when serviced. Fortunately, occurrences thus far have been while the vehicle is not in motion. However, this is extremely dangerous and could cause severe injury or death. Imagine the horrific accident if the parking brake were to engage while traveling with a family of four, going 65mph down the highway. Innocent lives would be lost. Children's lives. It's heartbreaking and traumatizing to think about. This is a massive safety risk and obviously very concerning. Furthermore, the rear brake pads and rotors have already been replaced (at 4k miles) due to overheating, warping, and uneven wear. At 4k miles!? Are these issues related? Possibly. Will they be repetitive? Possibly. Nevertheless, it's too significant of a risk. It's one that no one would want to take. Something needs to be done. Thank you. Ford offers a buyback program, but has denied the request. Ford has provided ineffective and unacceptable responses to a filed Better Business Bureau complaint. Ford has not accepted responsibility for the issue. The severity is not being taken seriously.

UNKNOWN OR OTHER

Gear Shifter stuck in D with amber light blinking constantly. At the same time, the Amber Wrench symbol appeared on the dash, with "Service vehicle soon" warning message. This indicates a Powertrain malfunction/Reduced Power issue. Vehicle towed to nearest Ford dealer (Scenic Ford, Mount Airy, NC) with about 225 miles on odometer. I purchased this new '24 Lightning Lariat [XXX] online, and picked it up at Sheehy Ford in Gaithersburg, MD [XXX], with 47 miles on odometer. The above issues occurred [XXX] as I was driving the vehicle home from Maryland to my home in Georgia. These problems occurred the same day I drove the new vehicle off the dealer lot. Additionally, the Gear Shifter has never folded down as its meant to fold down, enabling a flat work surface between the two front seats. This situation was present at Sheehy Ford when I picked it up brand new on [XXX]. I have an appointment at my local dealer, Akins Ford, Winder, GA, May 14, 2025 at 10am to have these issues assessed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM

Gear Shifter stuck in D with amber light blinking constantly. At the same time, the Amber Wrench symbol appeared on the dash, with "Service vehicle soon" warning message. This indicates a Powertrain malfunction/Reduced Power issue. Vehicle towed to nearest Ford dealer (Scenic Ford, Mount Airy, NC) with about 225 miles on odometer. I purchased this new '24 Lightning Lariat [XXX] online, and picked it up at Sheehy Ford in Gaithersburg, MD [XXX], with 47 miles on odometer. The above issues occurred [XXX] as I was driving the vehicle home from Maryland to my home in Georgia. These problems occurred the same day I drove the new vehicle off the dealer lot. Additionally, the Gear Shifter has never folded down as its meant to fold down, enabling a flat work surface between the two front seats. This situation was present at Sheehy Ford when I picked it up brand new on [XXX]. I have an appointment at my local dealer, Akins Ford, Winder, GA, May 14, 2025 at 10am to have these issues assessed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

Gear Shifter stuck in D with amber light blinking constantly. At the same time, the Amber Wrench symbol appeared on the dash, with "Service vehicle soon" warning message. This indicates a Powertrain malfunction/Reduced Power issue. Vehicle towed to nearest Ford dealer (Scenic Ford, Mount Airy, NC) with about 225 miles on odometer. I purchased this new '24 Lightning Lariat [XXX] online, and picked it up at Sheehy Ford in Gaithersburg, MD [XXX], with 47 miles on odometer. The above issues occurred [XXX] as I was driving the vehicle home from Maryland to my home in Georgia. These problems occurred the same day I drove the new vehicle off the dealer lot. Additionally, the Gear Shifter has never folded down as its meant to fold down, enabling a flat work surface between the two front seats. This situation was present at Sheehy Ford when I picked it up brand new on [XXX]. I have an appointment at my local dealer, Akins Ford, Winder, GA, May 14, 2025 at 10am to have these issues assessed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM

[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

STRUCTURE:BODY

[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

AIR BAGS

[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

The contact owns a 2024 Ford F-150. The contact received notifications of NHTSA Campaign Numbers: 24V851000 (Engine and Engine Cooling) and 25V198000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that oil was leaking from the vehicle onto the driveway. The contact stated that the low oil pressure warning light was illuminated. Additionally, the contact stated that the vehicle was difficult to shift from park(P) to drive(D) or to reverse(R). The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer who was unable to repair the vehicle. The manufacturer was not informed of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

ENGINE AND ENGINE COOLING

The contact owns a 2024 Ford F-150. The contact received notifications of NHTSA Campaign Numbers: 24V851000 (Engine and Engine Cooling) and 25V198000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that oil was leaking from the vehicle onto the driveway. The contact stated that the low oil pressure warning light was illuminated. Additionally, the contact stated that the vehicle was difficult to shift from park(P) to drive(D) or to reverse(R). The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer who was unable to repair the vehicle. The manufacturer was not informed of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

SUSPENSION

The contact owns a 2024 Ford F-150. The contact stated that the vehicle was vibrating abnormally while driving at approximately 70 - 80 MPH. The contact stated that the failure had not occurred at slower speeds. There were no warning lights illuminated. The vehicle was taken to the dealer 4 times; however, the dealer was unable to determine the cause of the failure. The tires were replaced, the rims were replaced, and an alignment was performed; however, the failure persisted. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 490.

EXTERIOR LIGHTING

The component that is malfunctioning is the LCD dash screen that contains all of the dash indicators (Speed, RPM, gear indicator, etc.). The issue is that without warning, different colored lines flash across the screen. It is distracting and I am quite worried that if the screen goes out, I will not know how fast I am going, and I won't be able to see any of the dash indicators related to the system status. It is getting worse every day that I have the vehicle, and now the whole screen is flickering. I purchased the vehicle approximately 3 days ago and the issue has recurred every single day and I have taken a video every time it occurs (as of this report I have 7 videos). The vehicle has not been confirmed by the dealer or others because the dealer will not let me bring it in until their next available appointment on 3 March 2025. There are no warning lamps or messages that come up. Typically the symptoms appear after the vehicle is fully warmed up, or if the heater has been running for a while.

ELECTRICAL SYSTEM

The component that is malfunctioning is the LCD dash screen that contains all of the dash indicators (Speed, RPM, gear indicator, etc.). The issue is that without warning, different colored lines flash across the screen. It is distracting and I am quite worried that if the screen goes out, I will not know how fast I am going, and I won't be able to see any of the dash indicators related to the system status. It is getting worse every day that I have the vehicle, and now the whole screen is flickering. I purchased the vehicle approximately 3 days ago and the issue has recurred every single day and I have taken a video every time it occurs (as of this report I have 7 videos). The vehicle has not been confirmed by the dealer or others because the dealer will not let me bring it in until their next available appointment on 3 March 2025. There are no warning lamps or messages that come up. Typically the symptoms appear after the vehicle is fully warmed up, or if the heater has been running for a while.

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER:SENSOR/SENDING UNIT

While driving, the screen in front of the driver (dash) which displays information such as speed, transmission gear, parking brake, and other important information, will flicker and/or be distorted. This results in driver distraction and may prevent the driver from seeing safety-related information such as vehicle speed while operating the vehicle. The issue is intermittent, but typically resets when the vehicle is powered off and back on.

ELECTRICAL SYSTEM

While driving, the screen in front of the driver (dash) which displays information such as speed, transmission gear, parking brake, and other important information, will flicker and/or be distorted. This results in driver distraction and may prevent the driver from seeing safety-related information such as vehicle speed while operating the vehicle. The issue is intermittent, but typically resets when the vehicle is powered off and back on.

ELECTRICAL SYSTEM

Every day at random when I drive to work I notice in what seems milliseconds that the digital gauge cluster screen will shut off and back on almost instantly, but slow enough that I notice it. It is always random and I have no way of replicating it. I noticed it after about 2,000 miles on this brand new truck.

FUEL/PROPULSION SYSTEM

Purchased vehicle on [XXX]. The vehicle was brand new and had 12 miles on it. I drove the vehicle home. My family and I went out to dinner and returned home and the vehicle remained in our garage. In the morning, I drove the vehicle to the gym. the vehicle was at that location for approximately two hours. I then drove it to my workplace. When I pulled into the parking lot I noticed some smoke from the hood. I turned off the vehicle and popped the hood. I then tried to open the hood, but realized that the vehicle was on fire. I backed away from the vehicle and called 911. The vehicle was ablaze within 1 minute of me exiting the vehicle. Firefighters responded approximately 8 minutes later and put out the fire. I do have videos of the fire happening INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

My 2024 Ford F-150 Raptor V6, a brand-new vehicle purchased on [XXX], has accumulated 767 miles. On the evening of [XXX] in Orange County, California, while driving on the freeway at approximately 75 miles per hour, I experienced an unexpected issue. Everything appeared normal, and there were no warning lights on the instrument cluster indicating any problems with the truck. However, a few miles before exiting the freeway, I received a message through the Ford Pass App, accompanied by a warning on the instrument cluster that read, “Drivetrain malfunction, reduced power.” Despite the warning, I continued driving cautiously until I reached my home. Upon pulling into my driveway, I scanned my vehicle for error codes, which revealed the following: P0929-77 Gear Shift Lock Solenoid/Actuator Circuit "A" Range/Performance U211B-87 Control Module Message Authentication B1578-89 Digital Park Assist Camera Vision System U023A-00 Lost Communication With Image Processing Module A U0415-00 Invalid Data Received from Anti-Lock Brake System (ABS) Control Module "A" U102F-00 Invalid Internal Control Module Monitoring Data Received From All Wheel Drive Control Module The code that triggered the check engine light, as indicated by my vehicle’s scanning app, is P0929-77. On December 31st, I took the vehicle to Caruso Ford in Long Beach, California, for diagnosis. Unfortunately, Caruso Ford is currently unable to pinpoint the fault. The tech who examined my vehicle believes it’s an electrical issue rather than mechanical. I hope to receive an update on my vehicle by Tuesday, January 7th. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM

My 2024 Ford F-150 Raptor V6, a brand-new vehicle purchased on [XXX], has accumulated 767 miles. On the evening of [XXX] in Orange County, California, while driving on the freeway at approximately 75 miles per hour, I experienced an unexpected issue. Everything appeared normal, and there were no warning lights on the instrument cluster indicating any problems with the truck. However, a few miles before exiting the freeway, I received a message through the Ford Pass App, accompanied by a warning on the instrument cluster that read, “Drivetrain malfunction, reduced power.” Despite the warning, I continued driving cautiously until I reached my home. Upon pulling into my driveway, I scanned my vehicle for error codes, which revealed the following: P0929-77 Gear Shift Lock Solenoid/Actuator Circuit "A" Range/Performance U211B-87 Control Module Message Authentication B1578-89 Digital Park Assist Camera Vision System U023A-00 Lost Communication With Image Processing Module A U0415-00 Invalid Data Received from Anti-Lock Brake System (ABS) Control Module "A" U102F-00 Invalid Internal Control Module Monitoring Data Received From All Wheel Drive Control Module The code that triggered the check engine light, as indicated by my vehicle’s scanning app, is P0929-77. On December 31st, I took the vehicle to Caruso Ford in Long Beach, California, for diagnosis. Unfortunately, Caruso Ford is currently unable to pinpoint the fault. The tech who examined my vehicle believes it’s an electrical issue rather than mechanical. I hope to receive an update on my vehicle by Tuesday, January 7th. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VISIBILITY

The contact owns a 2024 Ford F-150. The contact stated while driving 55 MPH, the driver's side window was vibrating. The contact applied pressure with his hand to the window and the vibration stopped; however, as soon as the contact removed his hand the vibration restarted. The contact stated there was no warning light illuminated. The contact stated that the failure was constant while driving at various speeds. The contact stated that the failure occurred with either of the rear windows was opened slightly. The contact had taken the vehicle to a local dealer who was unable to determine the cause of the issue. The dealer decided to replace all the gaskets on the driver's side door, and parts of the window actuator motor. The contact stated that the failure reoccurred, and the vehicle was taken back to the same dealer a total of four times. The contact stated that the failure reoccurred, and the vehicle was not repaired. The manufacturer was informed of the failure by the dealer. The failure mileage was approximately 3,700.