2018 FORD F-150

SERVICE BRAKES, HYDRAULIC:POWER ASSIST

Ford Motor Company (Ford) is recalling certain 2017-2018 F-150, Expedition, and Lincoln Navigator vehicles. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.

Risk: A brake fluid leak can cause reduced brake function and extend the distance required to stop, increasing the risk of a crash.

EQUIPMENT:OTHER:LABELS

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

TIRES

Ford Motor Company (Ford) is recalling certain 2018 F-150, 2018-2020 F-250, F-350, and 2019 Escape vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.

Risk: Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

Tenneco Automotive (DRiV) is recalling certain MOOG K500359 ball joints, for aftermarket installation on 2015-2018 Ford F-150 trucks. The ball joint may have a misaligned dust boot and may be missing alignment hole and installation warning tag, which may lead to improper alignment of the ball joint.

Risk: An incorrectly installed ball joint may cause the ball joint stud to break, which can compromise front wheel control, increasing the risk of a crash.

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

Ford Motor Company (Ford) is recalling certain 2018 F-150 vehicles with manual and power release tailgates. The tailgate latches may unlatch unexpectedly while driving.

Risk: Unexpected tailgate opening may allow unrestrained cargo to fall out of the truck bed and become a road hazard, increasing the risk of a crash.

EXTERIOR LIGHTING:HEADLIGHTS

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 trucks equipped with high series LED headlamps with Autolamp (On/Off) functionality. The Daytime Running Lamps (DRL) may remain activated instead of dimming to parking lamps when the Master Lighting Switch (MLS) is manually rotated from the "Autolamps" switch position to "Headlamps On." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."

Risk: DRL that cannot dim may reduce the visibility of other drivers, increasing the risk of a crash.

EQUIPMENT:ELECTRICAL

Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.

Risk: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.

SEATS:FRONT ASSEMBLY:RECLINER

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

Risk: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

ENGINE

Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage.

Risk: When the heater is plugged in, prolonged corrosion could cause a resistive short, increasing the risk of overheated or melted wiring which can increase the risk of a fire.

SEAT BELTS:PRETENSIONER

Ford Motor Company (Ford) is recalling certain 2015-2018 Ford F-150 Regular Cab and SuperCrew Cab vehicles. If a front seat belt pretensioner deploys as the result of a crash, the sparks may ignite materials such as carpeting or insulation within the B-pillar area.

Risk: A vehicle fire could result if materials ignite inside the vehicle.

POWER TRAIN:AUTOMATIC TRANSMISSION

Ford Motor Company (Ford) is recalling certain 2017-2018 Ford F-150 and 2018 Ford Expedition and Mustang and Lincoln Navigator vehicles equipped with 10-speed automatic transmissions. A roll pin may not have been installed in the transmission, potentially causing a loss of the "Park" function.

Risk: Despite the transmission shift lever being placed in 'Park' and the instrument panel display indicating 'Park,' the vehicle may roll away after it has been exited if the parking brake has not been applied, increasing the risk of injury or a crash.

POWER TRAIN:AUTOMATIC TRANSMISSION

Ford Motor Company (Ford) is recalling certain 2018 F-650 and F-750 vehicles equipped with 6-speed automatic transmissions and 2018 Ford F-150 and Expedition vehicles equipped with 10-speed automatic transmissions (excluding Expedition vehicles with a Rotary Gear Shift Dial on the console). The gear shift cable clip may not be properly seated, allowing the transmission to be in a different gear than indicated by the gear shift lever position.

Risk: If the gear shift cable clip becomes unseated or dislodged, the gear shift lever position may indicate that the transmission is in 'Park' when it may be in a different gear. Additionally, despite selecting 'Park', if the parking brake is not applied before the vehicle is exited, the vehicle may roll. Either scenario increases the risk of a crash.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Ford Motor Company (Ford) is recalling certain 2018 Ford Expedition, F-150, and Lincoln Navigator vehicles equipped with 3.5L GTDI V6 engines. These vehicles have high pressure fuel pump assemblies with welds that can fracture, which may cause an oil or fuel leak.

Risk: A fuel leak in the presence of an ignition source may increase the risk of a fire.

ENGINE

Ford Motor Company (Ford) is recalling certain 2018 F-150 vehicles equipped with 3.5L engines. The cylinder heads may have been machined without lubrication supply holes for the camshaft bearing journals.

Risk: Without a proper supply of lubrication, the engine will fail, causing a stall and increasing the risk of a crash.

STRUCTURE:BODY:ROOF AND PILLARS

Ford Motor Company (Ford) is recalling certain 2018 Ford F-150 Raptor Super Cab pick-up trucks not equipped with a moonroof. The structural roof braces may be missing rivets at the attachment of the roof rail, thereby reducing the structural integrity.

Risk: If the structural integrity is reduced, in the event of a rollover crash, there may be an increased risk of injury .

ELECTRICAL SYSTEM

My back up camera just shows blue or static. It just randomly happened but everything else works and the screen shows fine when not in reverse.

UNKNOWN OR OTHER

My back up camera just shows blue or static. It just randomly happened but everything else works and the screen shows fine when not in reverse.

UNKNOWN OR OTHER

Rear view camera is blurry. Can no longer clearly see obstacles while backing up. Camera problem was reproduced and repaired by the dealer.

VISIBILITY/WIPER

Rear view camera is blurry. Can no longer clearly see obstacles while backing up. Camera problem was reproduced and repaired by the dealer.

FUEL/PROPULSION SYSTEM

The brake system on my 2018 Ford F-150 2.7L EcoBoost began failing around early 2025 with a brake warning light illuminating and the pedal feeling soft, signaling a problem. The brake fluid reservoir dropped low repeatedly despite topping it off multiple times with DOT 3 fluid, indicating a persistent leak. By 09:52 AM CDT today, September 10, 2025, the brake pedal lost all pressure, making the vehicle completely undrivable and posing a severe safety risk due to significantly increased stopping distances and potential brake failure. At 10:37 AM CDT, thick white smoke started billowing from the exhaust each time the vehicle was started, likely from brake fluid leaking into the engine via the brake booster, a symptom matching Ford recall 25S37 (NHTSA 25V236) for a defective brake master cylinder seal. This failure endangers the driver, passengers, and other road users, as the truck is a primary vehicle, with the smoke suggesting a fire hazard and possible engine damage like stalling or misfires. The issue is reproducible, with the warning light, fluid loss, and soft/no pedal persisting since early 2025, worsening today with the smoke appearing consistently on startup. It has not been confirmed by a dealer or service center yet, as the vehicle is undrivable, but I plan to tow it to a Ford dealership for inspection under the recall. No manufacturer, police, insurance, or other inspection has occurred, as the smoke issue escalated this morning; prior rear left electronic parking brake actuator replacements in 2025 due to fluid leaks were done at home. The brake master cylinder and possibly the brake booster are the failed components, with the actuator issue likely related, and the vehicle is available for inspection upon request or at a dealership. Symptoms first appeared with the warning light and soft pedal in early 2025, followed by fluid loss, complete pedal failure, and smoke today at 09:52 AM CDT.

SERVICE BRAKES

The brake system on my 2018 Ford F-150 2.7L EcoBoost began failing around early 2025 with a brake warning light illuminating and the pedal feeling soft, signaling a problem. The brake fluid reservoir dropped low repeatedly despite topping it off multiple times with DOT 3 fluid, indicating a persistent leak. By 09:52 AM CDT today, September 10, 2025, the brake pedal lost all pressure, making the vehicle completely undrivable and posing a severe safety risk due to significantly increased stopping distances and potential brake failure. At 10:37 AM CDT, thick white smoke started billowing from the exhaust each time the vehicle was started, likely from brake fluid leaking into the engine via the brake booster, a symptom matching Ford recall 25S37 (NHTSA 25V236) for a defective brake master cylinder seal. This failure endangers the driver, passengers, and other road users, as the truck is a primary vehicle, with the smoke suggesting a fire hazard and possible engine damage like stalling or misfires. The issue is reproducible, with the warning light, fluid loss, and soft/no pedal persisting since early 2025, worsening today with the smoke appearing consistently on startup. It has not been confirmed by a dealer or service center yet, as the vehicle is undrivable, but I plan to tow it to a Ford dealership for inspection under the recall. No manufacturer, police, insurance, or other inspection has occurred, as the smoke issue escalated this morning; prior rear left electronic parking brake actuator replacements in 2025 due to fluid leaks were done at home. The brake master cylinder and possibly the brake booster are the failed components, with the actuator issue likely related, and the vehicle is available for inspection upon request or at a dealership. Symptoms first appeared with the warning light and soft pedal in early 2025, followed by fluid loss, complete pedal failure, and smoke today at 09:52 AM CDT.

POWER TRAIN

Per ford tmsb the oil pan was installed wrong on some f150 trucks and leak needs recall to repair there mistake '

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

The contact owns a 2018 Ford F-150. The contact stated that while driving at approximately 40 MPH, the contact felt a thump and observed a loud noise simultaneously coming from the rear of the vehicle. The vehicle was pulled over to the side of the road and inspected, and the contact became aware that the tailgate had unexpectedly opened. The contact closed the tailgate. On another occasion, while driving at an undisclosed speed, the contact felt a thump and observed a loud noise coming from the rear of the vehicle. The contact stated that a large toolbox with 6-foot drawers fell from the vehicle onto the road. The contact stated that the toolbox falling from the vehicle could have caused injuries to other drivers. The contact used a bungee cord to secure the tailgate. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 42,000.

POWER TRAIN

I have 114,000 miles on my truck. Without warning, my truck shifted from 10 gear down to 1st while driving 70 miles per hour. The force of the downshift caused the wheels to lock up and I almost lost control of the vehicle. I took the vehicle to the dealership and the repairs was over $10K. There are countless issues detailed on the internet with transmission failures for this vehicle but yet, Ford has not owned up to the defect.

UNKNOWN OR OTHER

Known sunroof issue with ford with the plastic tracks breaking and sunroof refuse to open/close. Ford issued a TSB and forums have many ford owners with same issue.

POWER TRAIN

Auto start stop. This has happened on several occasions where I will be traveling at highway speeds and my 2018 F-150 10 speed 10R80 Transmisson with a 5.0-liter motor has died while traveling. I have talked to Ford Engineering reps, and they say they have never heard of this. I have done research into the subject and there have been hundreds of reports of the same issue. I have an appointment scheduled for Ford to look into the issue.

ELECTRICAL SYSTEM

Auto start stop. This has happened on several occasions where I will be traveling at highway speeds and my 2018 F-150 10 speed 10R80 Transmisson with a 5.0-liter motor has died while traveling. I have talked to Ford Engineering reps, and they say they have never heard of this. I have done research into the subject and there have been hundreds of reports of the same issue. I have an appointment scheduled for Ford to look into the issue.

ENGINE

Auto start stop. This has happened on several occasions where I will be traveling at highway speeds and my 2018 F-150 10 speed 10R80 Transmisson with a 5.0-liter motor has died while traveling. I have talked to Ford Engineering reps, and they say they have never heard of this. I have done research into the subject and there have been hundreds of reports of the same issue. I have an appointment scheduled for Ford to look into the issue.

ENGINE

My cam phasers are failing for the third time. I purchased this vehicle used last year at 89,000 miles and now I have 101,000 miles on it. Before I got to 100,000 miles I started hearing a rattle on start up and didn’t know what it was. After researching it by the time, I figured it out I had over 100,000 miles And Ford says they will not do anything about it, although it is a known issue and they had a customer satisfaction program to address it. They should’ve had a recall because it is a severe product defect that if left unaddressed will ruin your engine. It appears from Ford’s records that my vehicle had its cam phasers replaced twice in 2021. And they did a redesign of the part, but they didn’t put the redesign part on my vehicle and it is now failing again. The repair cost at a minimum of $3500. If I don’t fix it, all the mechanics say it will affect my timing and eventually my engine will be destroyed. Yep Ford tries to say it is only a noise issue and they didn’t issue a recall. If you look on any Ford F150 form, this is a well-known well documented issue and probably should be a class action lawsuit at this point.

ENGINE

Despite following Ford’s instructions step-by-step and investing hours into multiple calls with the Customer Service Division, we were given the runaround and ultimately denied assistance, even though: •This is a known defect with the Cam Phaser, CSP issued for our vehicle. •We attempted to have the repair performed within the CSP period but were delayed due to pandemic-related part shortages and poor dealership follow-up. •Our warranty expired less than 30 days before diagnosis. Our documented timeline: •July 25, 2022 – Brought truck to Courtesy Ford for PCM reprogram under 21N03; told parts were backordered due to pandemic. After a week, we had to reclaim the truck for work needs. Service was poor, with no follow-up. •November 2022 – Returned truck; again no resolution or follow-up. •January 1, 2023 – Ford extended CSP under 21B10; still no symptoms at this time. •May 28, 2025 – Private shop diagnosed Cam Phaser failure; quoted ~$5,000. •August 2025 – Chose Canby Ford for better service; diagnosis confirmed repair needed at $5,225.18. The three calls to Ford Customer Service: 1.Call 1 – Opened initial case, told to bring truck for cold start diagnosis. 2.Call 2 – After delivering truck, spent an hour on hold and “updating” records; told CSP couldn’t be located and to call back after diagnosis. 3.Call 3 – After diagnosis, finally told we were ineligible because warranty expired less than 30 days prior; agent and supervisor claimed they could not override the system. At no point during the first two calls did anyone verify our eligibility or warn that warranty expiration would block assistance — meaning we invested significant time, followed Ford’s instructions, and left our truck on a service lot, only to be told we never qualified in the first place. This is an unacceptable breakdown in process and communication.

ENGINE

Ford issued a service bulletin for a computer adjustment for a known cam phaser issue on the 3.5 eco boost engine while under warranty. This didn’t fix the problem. Now the cam phasers need to be replaced at a cost of thousands of dollars and Ford refuses to do anything to assist even though this was initially reported and taken to the dealer while under warranty. The internet is full of people with this same issue. The vehicle is at the dealer for repairs and they have confirmed this is the problem. Without the repair the engine will fail.

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

The contact owns a 2018 Ford F-150. The contact stated that while driving 70 MPH in inclement weather, the windshield wipers were operating slower than normal before becoming inoperable. The vehicle was taken to a dealer, where it was diagnosed and determined that the wiper motor was intermittently inoperative. The wiper linkage was removed, and the dealer became aware that the passenger’s side wiper had seized, and the motor and wiper arm linkage needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 68,692.

ENGINE

Cam phasers failed as they have with other 2018 f-150s with the twin turbo v6. Had dealer repair but was told truck vin wasn’t included in recall. Paid for myself. Contacted ford and was told they would not refund me due to my vin not being in the recall

ENGINE

The contact owns a 2018 Ford F-150. The contact stated that while driving at various speeds, the vehicle hesitated to accelerate as intended while the accelerator pedal was depressed. In addition, the vehicle jerked abnormally and unintendedly upshifted. The “Service Transmission” warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed with an internal transmission failure and a fractured valve cover. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 84,700.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that while driving at various speeds, the vehicle hesitated to accelerate as intended while the accelerator pedal was depressed. In addition, the vehicle jerked abnormally and unintendedly upshifted. The “Service Transmission” warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed with an internal transmission failure and a fractured valve cover. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 84,700.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford F-150. The contact stated that the oil pan was leaking oil. The contact stated no warning light was illuminated. The contact replaced the oil drain plug but continued to see oil leaking from the oil pan. The contact researched online and determined that there was a design flaw in the oil pan, which was a two-piece oil pan design. The contact related the failure to an undisclosed Technical Service Bulletin, which addressed the failure with the two-piece oil pan by replacing it with a one-piece oil pan that was made of metal. The contact had taken the vehicle to a local dealer, where it was diagnosed, and determined that the oil pan needed to be replaced with a single-piece oil pan. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 183,000.

UNKNOWN OR OTHER

On April 2025 Grieco Ford of Delray Beach Florida send a technician over my house to repair a recall they had on my 2018 F150 and at that time I had a engine light on After he fixed the recall on the next day my Stereo stop working completely and also the backup camera I made a complaint and They sent a unqualified technician over my house to see what was wrong And after he left my engine light came on again and I still have no Stereo . All the technician told me was that the recall had nothing to do with the Stereo failure I told the technician that it was too much of a coincidence that my Stereo failure . Believe or Not I thank God they sent a unqualified technician because like the first it tried to repair one thing and screwed up another ,that way you people know what I’m trying to explain. I made a research and its very rarely that a 2018 has stereo issues. I’m not saying that it could not happen But it’s too much of coincidence My Truck never had any problems at all Only brakes and tires and off course oil changes I don’t even care if they give me a used Stereo,as long it works

POWER TRAIN

Transmission: Delayed shift/hesitation at low speed after take-off. Risk of loss of motion while crossing traffic. Consistently happens at low speed shift change, doesn't matter if on flat or incline. A lot of other owners complaining of same exact issue, Ford has yet to acknowledge that there's a flaw in the drivetrain.

POWER TRAIN:AXLE ASSEMBLY

The contact owns a 2018 Ford F-150. While the contact’s son was driving approximately 20 MPH, there was a screeching sound coming from the rear of the vehicle. Upon inspection, the contact discovered that the rear axle had fractured at the differential housing. The cause of the failure was not yet determined. The local dealer was not contacted. The manufacturer was notified of the failure, but no assistance was provided. The contact stated that the same failure had occurred twice on a previously owned 2013 Ford F-150. The failure mileage was 84,000.

POWER TRAIN

My truck only has 61,000 miles and it started skipping gears and down shifting suddenly and I loose power and it stalls out in intersections. When it shifts it goes into neutral and my motor races making it extremely dangerous on the highway. I had a transmission tuneup done for $500 but it didn’t help. It got worse over a weeks time and I took it back to the mechanic because a wrench came up on my dashboard. He ran a check and 4th gear was shot. So now I need a new transmission. 2014 f150 had a recall. Several people I know with the same year as mine 2018 have the same problem.

POWER TRAIN

Transmission started shifting very erratically, skipping, and hanging in gears. The rear end would lock up and the tires would screech. On the highway, during downshifts, the vehicle would hang and shift hard, jerking the vehicle in heavy traffic. Could not maintain safe speeds.

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact stated that while driving at 15 MPH and while depressing the accelerator pedal, the vehicle failed to respond. The contact pulled over to the right side of the roadway and turned off, and then restarted the vehicle but the vehicle failed to respond as intended. The “WRENCH” symbol was illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 87,000.

POWER TRAIN

Reporting this because I'd like to add to the several other claims on this transmission. 80,000miles and transmission all the sudden started stalling out of first and between 3rd and 4th gear. No accidents, but nearly got rear ended several times after I pulled out in traffic and it stalled between gears. A couple of weeks later the transmission started downshifting from 9th and 10th gear all the way to first gear. Again, luckily no accidents, but it could have been very bad. Took truck into Ford dealer service center. They inspected and said the transmission was "trashed" inside and would need to be replaced. It only has 80,000 miles!!

POWER TRAIN

Transmission will either get stuck in a gear and won't accelerate or will shift down on its own and cause the car to jump and buck.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. After the engine had reached normal operating temperatures, the rattling ceased, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 70,000.

ENGINE

The contact's son owns a 2018 Ford F-150. The contact stated that her son was adding engine oil to the engine between every scheduled oil change. The contact stated that on the last scheduled oil change, the technician stated that the engine had consumed 3 quarts of engine oil. The vehicle was taken to a dealer, and the dealer diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer was contacted and was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 97,000.

POWER TRAIN

The Cam Phase Shifters and timing chain have failed with only 83k miles resulting in a $7,500 repair. This is unacceptable. I would completely understand if it had 250k miles but this is a baby as far as mileage. Looking at f-150 forums this appears to be a common problem and ford has actually changed the design of the cam phase shifters so they know they are defective. Request you loook into this issue please.

ENGINE

The Cam Phase Shifters and timing chain have failed with only 83k miles resulting in a $7,500 repair. This is unacceptable. I would completely understand if it had 250k miles but this is a baby as far as mileage. Looking at f-150 forums this appears to be a common problem and ford has actually changed the design of the cam phase shifters so they know they are defective. Request you loook into this issue please.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, there was an abnormal grinding sound coming from the vehicle, with the check engine warning light illuminated. The contact stated that the check engine warning light illuminated and then went off. The vehicle was taken to the dealer, where it was diagnosed with solenoid valve failure. The contact was informed that the solenoid valve needed to be replaced. The vehicle was repaired. The contact was informed that the oil needed to be changed at 3,000 miles instead of 5,000 miles. The contact stated that in 2024, the camshaft, seals, gaskets, and four VCT solenoids were replaced. In addition, an oil consumption test was performed; however, the failure reoccurred. The vehicle was taken back to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 96,700.

POWER TRAIN

I bought the truck new in 2018. In 2020, the transmission was rebuilt twice, and then a new one was installed. The automatic 10-speed transmission changes gears roughly and now I'm having the same problem with the transmission just abruptly switching gears up and down. It's a serious concern for me when I am cruising at 70 mph on I-95, and all of a sudden, the gears start randomly shifting, dropping to 3rd gear from 10th and then up to 7th, and then repeatedly shifting gears up and down.

POWER TRAIN

While driving my truck mostly when raining but not always the wrench light will come on and the truck will lose all power and not shift. I then shut my truck off left it set for about 15 minutes and when i start it back up everything will be fine light would be off run's fine for about 1 to 2 months or if it rains again then it will do the same thing again.

ELECTRICAL SYSTEM

Loss of power to dashboard and all accessories while driving. The engine and transmission continued to operate until the vehicle could be parked in a safe location, and the vehicle could not be started again. The issue was reproduced by a dealership and repaired by changing a faulty APIM module. No other inspections have been performed. After the repairs, the security alarm randomly engages and sounds the horn.

VEHICLE SPEED CONTROL

Unknown awkward 10 speed shift problems.

UNKNOWN OR OTHER

Iwe system failure, this has been worked on multiple times. Yes it's distracting when it grinds all the time putting everyone safety at risk. The only way it stops is to turn it to 4H which need to slow down for. Yes dealership and shops are aware. Total 4 wheel drive failure and warning on dash (little wrench).

SERVICE BRAKES

Had a SUDDEN loss of braking ability. While starting to drive the truck home, the brake pad went flat. Checked the brake reservoir and it was empty. Refilled with brake fluid and drove 2 miles, brakes went out when arriving in the driveway. It went empty again within 15 minutes. No noticeable leak. No breaks on the truck to drive the vehicle. The vehicle had to be towed to the nearest dealer due to having NO brakes. Turns out the brake fluid was leaking into the booster. Noticed many other 2018 Ford F150 trucks were recalled for the same issue.

POWER TRAIN

2018 FORD F-150 LARIAT TRUCK 10 SPEED AUTOMATIC TRANSMISSION IS A FAILURE. 81K MILES AND IT SHIFTS IN AND OUT OF GEARS, HARD SHIFTING, POTENTIAL TO LOSE CONTROL WHILE DRIVING DOWN HIGHWAY. FORD SAYS IT'S COMMON AND HAS NO RECALL OR ASSISTANCE. TRANSMISSIONS FROM FORD ARE SAID TO LAST AT LEAST 150K MILES.

POWER TRAIN

My Ford F150 truck with 63,000 miles began jerking, almost stalling, missing gears on approximately 8/7/2025. I thought perhaps I purchased bad gas but just got worse in next week until the wrench icon appeared. Took it to dealership immediately after wrench icon appeared. It may have caused injury had the truck stalled and caused a crash! Long story short, $6300 later we had the transmission replaced. We are elderly and on a fixed income, huge expense for us. While having vehicle repaired I read about Ford knowingly selling cars with bad transmissions, there are class action suits because it has happened to too many people to count. Not only that but often occurs very close to the warranty of 60,000 miles, unconscionable. Ford is not acting in good faith, this issue is on them and no the consumer.

POWER TRAIN

I own a 2018 Ford F-150 with the 3.5L EcoBoost. It started having idling issues that eventually required the cam phasers to be replaced. While that was frustrating and costly enough, the bigger issue came with the 10R80 transmission. Despite performing all services on schedule and maintaining the truck properly, the transmission failed. After doing research, I found that this isn’t an isolated incident. On Ford forums and owner groups, it’s clear that the 10R80 transmission has been a widespread, ongoing issue for years. Thousands of Ford owners have been forced to spend thousands of dollars to repair or replace these transmissions—something that Ford should have addressed long ago with a proper fix or recall. It’s disappointing that a company with Ford’s reputation hasn’t taken accountability for a known defect that affects so many loyal customers. Something should be done to make this right for owners who trusted Ford to deliver a reliable truck.

ENGINE

I own a 2018 Ford F-150 with the 3.5L EcoBoost. It started having idling issues that eventually required the cam phasers to be replaced. While that was frustrating and costly enough, the bigger issue came with the 10R80 transmission. Despite performing all services on schedule and maintaining the truck properly, the transmission failed. After doing research, I found that this isn’t an isolated incident. On Ford forums and owner groups, it’s clear that the 10R80 transmission has been a widespread, ongoing issue for years. Thousands of Ford owners have been forced to spend thousands of dollars to repair or replace these transmissions—something that Ford should have addressed long ago with a proper fix or recall. It’s disappointing that a company with Ford’s reputation hasn’t taken accountability for a known defect that affects so many loyal customers. Something should be done to make this right for owners who trusted Ford to deliver a reliable truck.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated that while attempting to start the vehicle, there was an abnormal rattling sound coming from the engine. Neither a dealer nor an independent mechanic was contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and transferred the contact to Nthe HTSA Hotline to report the failure. The approximate failure mileage was 93,000.

AIR BAGS

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the seat belt warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clockspring. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V847000 (Steering, Air Bags); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 68,000.

STEERING

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the seat belt warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clockspring. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V847000 (Steering, Air Bags); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 68,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford F-150. The contact stated that the vehicle was experiencing rough and delayed starts, and the vehicle made an abnormally loud rattling sound on cold starts. The check engine warning light was illuminated. Additionally, the contact stated that while driving at various speeds, the vehicle hesitated and downshifted unintendedly while the RPM increased, and the vehicle failed to exceed 50 MPH. The vehicle was taken to the dealer, where it was diagnosed, and determined that the cam phasers and the timing chain needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and informed the contact that the repair could not be covered because the VIN was not included in Ford Campaign Number: 21N03. The failure mileage was approximately 67,751.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated that the vehicle was experiencing rough and delayed starts, and the vehicle made an abnormally loud rattling sound on cold starts. The check engine warning light was illuminated. Additionally, the contact stated that while driving at various speeds, the vehicle hesitated and downshifted unintendedly while the RPM increased, and the vehicle failed to exceed 50 MPH. The vehicle was taken to the dealer, where it was diagnosed, and determined that the cam phasers and the timing chain needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and informed the contact that the repair could not be covered because the VIN was not included in Ford Campaign Number: 21N03. The failure mileage was approximately 67,751.

POWER TRAIN

While attempting to pass another vehicle from middle lane to passing lane, I stepped on the accelerator and the vehicle shuddered, slowed down (gear wouldn't catch). I manually downshifted to gain acceleration and avoid being rear ended by an 18-wheeler! I successfully maneuvered around and back into the middle lane but the vehicle was (and still is) having problems changing gears. It is an extremely unsafe to drive this vehicle.

POWER TRAIN

the 10r80 transmission still jerks when putting in drive or reverse as well as hard shifting causing the vehicle to shake and not grab a gear. No smooth shifting.

POWER TRAIN

F150 had a sudden complete transmission failure on the highway, rendering it unable to move. I was lucky to make it off the road safely. 10r80 transmission has known defects. $11,000 to repair.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated that while attempting to start the vehicle, there was an abnormal sound coming from the vehicle. The vehicle was taken to the dealer where it was diagnosed with a cam shaft rattle. The contact was informed that the cam shaft needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 99,800.

VISIBILITY/WIPER

Linkage seized and no longer moves. This is a recall in Canada but not the US, but my truck was also affected.

SERVICE BRAKES

My truck has been regularly serviced by FORD and yesterday out of the blue the brake pedal went soft and i got a check engine light saying low fluid. Upon inspection we noticed all brake fluid had leaked with no visible exit. We refilled the fluid and the next day, the fluid was completely drained again with no visible exit. Upon expert inspection it was noted the brake master cylinder is leaking into the booster.

UNKNOWN OR OTHER

Backup Camera stopped working on [XXX] right before Ford issued a recall notice for a backup camera issue related to a software update, but this VIN is not included. This seems highly coincidental. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

The contact owns a 2018 Ford F-150. The contact stated that while reversing out of a parking space, the brake pedal extended to the floor while depressed, causing the braking distance to be extended. The contact discovered brake fluid was leaking from the vehicle, with the message "Low Brake Fluid" displayed. The vehicle was driven to the local mechanic, who diagnosed that the front passenger’s side brake line had failed and needed to be replaced. The brake line was replaced, and the vehicle was repaired. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 140,000.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The transmission is hard shifting and staying in 6th gear most of the time. And when I pulled into my driveway the transmission was shifting back down to first and rolling backwards before shifting back to 6th gear allowing me to make a couple feet of forward progress at a time...

POWER TRAIN

The transmission is hard shifting and staying in 6th gear most of the time. And when I pulled into my driveway the transmission was shifting back down to first and rolling backwards before shifting back to 6th gear allowing me to make a couple feet of forward progress at a time...

ENGINE

The contact owns a 2018 Ford F-150. The contact stated whenever the vehicle was cold started, the vehicle was shaking and shuddering abnormally. The contact stated that after 10-seconds, the vehicle started to idle smoothly. There was no warning illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The dealer informed the contact that there was a manufacturer recall but the vehicle was no longer covered under warranty. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 64,000.

STEERING

NHTSA Safety Complaint Draft Vehicle Information: Make: Ford Model: F-150 Year: 2018 VIN: [XXX] Incident Summary: While driving my 2018 Ford F-150, the vehicle suddenly displayed a warning on the dashboard: “Steering Assist Fault – Service Required.” Within moments of this warning, I lost all power steering assist and was unable to control the vehicle, resulting in the truck veering off the road and into a ditch. This was a sudden and dangerous failure of the Electric Power Steering (EPS) system. I was fortunate not to have been injured, and no other vehicles were involved. However, this type of failure represents a major safety risk to me and to others on the road. I contacted Ford Motor Company and was assigned Case Number: [XXX]. Despite reporting the issue and explaining that the vehicle ran off the road, Ford refused to offer any assistance or goodwill repair. I was told the vehicle is outside of recall 24S45, even though it displays the exact same failure symptoms as recalled vehicles from later years. This failure could have resulted in serious injury or death. I am requesting that NHTSA investigate this steering system failure and expand any related recall coverage to include affected 2018 F-150 models like mine. Incident Date: [XXX] Mileage at Time of Incident: 157,000 Location: Pine Bluff, AR Complainant Information: Name: [XXX] Address: [XXX] Phone: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

NHTSA Safety Complaint Draft Vehicle Information: Make: Ford Model: F-150 Year: 2018 VIN: [XXX] Incident Summary: While driving my 2018 Ford F-150, the vehicle suddenly displayed a warning on the dashboard: “Steering Assist Fault – Service Required.” Within moments of this warning, I lost all power steering assist and was unable to control the vehicle, resulting in the truck veering off the road and into a ditch. This was a sudden and dangerous failure of the Electric Power Steering (EPS) system. I was fortunate not to have been injured, and no other vehicles were involved. However, this type of failure represents a major safety risk to me and to others on the road. I contacted Ford Motor Company and was assigned Case Number: [XXX]. Despite reporting the issue and explaining that the vehicle ran off the road, Ford refused to offer any assistance or goodwill repair. I was told the vehicle is outside of recall 24S45, even though it displays the exact same failure symptoms as recalled vehicles from later years. This failure could have resulted in serious injury or death. I am requesting that NHTSA investigate this steering system failure and expand any related recall coverage to include affected 2018 F-150 models like mine. Incident Date: [XXX] Mileage at Time of Incident: 157,000 Location: Pine Bluff, AR Complainant Information: Name: [XXX] Address: [XXX] Phone: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FUEL/PROPULSION SYSTEM

My vehicle (2018 Ford F150) is presenting with the same issues the 2021- 2023 ford an Lincoln models regarding the fuel system with my truck sputtering in 7th and 8th gears and stalling. It has stalled a few times in the past few months. The spark plugs have been changed, purple fuel styrene cleaner has been used regularly, filters changed, basically all trouble shooting has been done with no significant change. Maybe there are others who are experiencing the same out there. My vehicle is well maintained, in fact I just put upwards to $8k into it this year.

POWER TRAIN:AUTOMATIC TRANSMISSION

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed and accelerating, there was an abnormal sound coming from underneath the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 87,000.

POWER TRAIN:AUTOMATIC TRANSMISSION

The contact owns a 2018 Ford F-150. The contact stated while driving 5 MPH, the vehicle hesitated, and the vehicle experienced hard transmission shifts while attempting to shift gear. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and the contact was referred to the NHTSA Hotline for further assistance. The failure mileage was approximately 164,000.

ELECTRICAL SYSTEM

The contact owns a 2018 Ford F-150. The contact stated that while driving at various speeds, the transmission shifted to neutral(N) unintendedly, and the vehicle lost motive power. The power train warning light was illuminated. No further information was available. Additionally, the contact stated that electronic system and lights failed to turn off. The contact confirmed that the VIN was not included in a recall and that the warranty had expired. The contact stated that there were complaints and lawsuits related to the failure. The contact stated that the body control module (BCM) was previously repaired. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 84,019.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that while driving at various speeds, the transmission shifted to neutral(N) unintendedly, and the vehicle lost motive power. The power train warning light was illuminated. No further information was available. Additionally, the contact stated that electronic system and lights failed to turn off. The contact confirmed that the VIN was not included in a recall and that the warranty had expired. The contact stated that there were complaints and lawsuits related to the failure. The contact stated that the body control module (BCM) was previously repaired. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 84,019.

ELECTRICAL SYSTEM

The contact owns a 2018 Ford F-150. The contact stated while depressing the accelerator pedal, the gear shifter shifted independently, and the message "Vehicle Heisted Gear Ten Error" was displayed. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. The manufacturer was notified of the failure and referred the contact to the NHTSA to file a vehicle safety complaint. The approximate failure mileage was 52,742.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated while depressing the accelerator pedal, the gear shifter shifted independently, and the message "Vehicle Heisted Gear Ten Error" was displayed. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. The manufacturer was notified of the failure and referred the contact to the NHTSA to file a vehicle safety complaint. The approximate failure mileage was 52,742.

POWER TRAIN:AUTOMATIC TRANSMISSION

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle unintendedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford F-150. The contact stated while driving 40 MPH, there was an abnormal ticking sound coming from the engine compartment. The contact pulled into a parking lot. The vehicle was towed to the dealer, where it was diagnosed that the engine had failed due to rod bearing failure. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 139,000.

POWER TRAIN

Component/System That Failed: The 10R80 automatic transmission in my 2018 Ford F-150 3.5L EcoBoost has become essentially undrivable at 89,900 miles. The transmission will attempt to upshift from 1st gear through each gear unsuccessfully until it reaches 6th gear, at which point it refuses to downshift. The only way to exit 6th gear is by taking the vehicle completely out of drive. This transmission is available for inspection upon request. Safety Risk: This failure creates a major safety hazard. The inability to accelerate properly from a stop or to downshift while slowing down means the truck cannot respond to normal traffic conditions or emergency situations. This puts me, my passengers, and others at risk—especially when entering traffic, making turns, or attempting to stop. The erratic behavior also causes the vehicle to lurch or hesitate, increasing the chance of a rear-end collision or loss of control. Has the Problem Been Reproduced or Confirmed? Yes, the issue has been confirmed by a certified Ford dealership. They diagnosed internal transmission failure and quoted $8,876.27 for a full transmission replacement. Has the Vehicle or Component Been Inspected by Others? The vehicle has been inspected by a Ford dealership service department. No inspections have been done by law enforcement or insurance, and the manufacturer has not taken direct action, despite this being a well-documented issue with multiple TSBs and class action lawsuits tied to the 10R80 transmission. Warning Signs or Symptoms: The issue began gradually around 75,000 miles with hard or delayed shifting and worsened significantly by 89,900 miles. there was no warning light or messages until after the transmission gave out in the middle of a busy intersection. The truck now frequently: Fails to shift gears properly Hesitates or jerks unpredictably Becomes stuck in 6th gear This ongoing and worsening problem has made the truck unreliable and unsafe for everyday use.

POWER TRAIN

10r80 Automatic transmission. Randomly hunts for gears, often suddenly switches to Neutral before slamming into gear, sometimes loses gears on the highway, after a stoplight/sign or in the middle of intersections leading to a temporarily stalled vehicle in high traffic areas. Transmission behavior is unpredictable and inefficient. When brought to Ford for an oil and transmission fluid change; the vehicle threw a code, after diagnostic, they state that the transmission needs to be replaced at a cost of over 9000 USD. Vehicle information states that the transmission is supposed to be good for 150000 miles. New vehicle warranty is 5 years OR 50000 miles. There's a massive discrepancy between those numbers. My vehicle started showing symptoms at 60000 miles and full blown issues at 100000. There are no vehicle warnings other than when the dealer was testing post transmission fluid change a "wrench" light came on. Now the vehicle cannot "find" reverse gear.

ENGINE

Vehicle has had regular maintenance. It started rattling at startup and we took in for service. The service department said the 5.0L Ford Motors are pulling more oil than the manufacturer recommends and is causing engine damage up to and including engine failure. Thankfully we took it in as soon as it started making a noise, but that did not save the engine. Now we are facing a $16K repair for an apparent "known" issue about this Ford motor. Ford will not help and said to take it up with NHTSA to try to get a recall for this issue. This seems like a manufacturer defect, but they are not taking any responsibility for this problem.

POWER TRAIN

While driving on the interstate with the cruise control set at 70mph the vehicle's transmission, while climbing a small hill, started slipping badly. There was a loud klunking sound and an immediate substantial increase in rpms. As a result I immediately slowed the vehicle down to around 60mph. Additionally I moved over into the slow lane. The yellow wrench light activated on my dashboard indicating a power train issue. The transmission continued having slipping issues while driving it home. I took it to my local Ford dealership and they informed me the the ten speed transmission was failing, and needed to be rebuilt. The truck only has 75,000 miles on it. I've read that Ford has had a lot of issues with these 10 speed transmissions, especially in the early years like my 2018 F150, and that a recall hasn't been issued. I feel as though an incident such as mine could cause an accident, especially at freeway speeds, that could result in injury or loss of life especially on a snow covered or icy road. The only symptoms I had prior to this incident was a slight amount of transmission slipping which I put off as the typical odd shifting pattern of this 10 speed transmission. As far as I know there have been no inspections done by Ford, and there was no inspections done by the police or my insurance provider.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated while driving out of the driveway and depressing the accelerator pedal, the vehicle failed to respond and the transmission shifted to neutral, nearly causing a crash. The contact stated while driving downhill at 5 MPH and depressing the brake pedal, the vehicle unintendedly accelerated to 40 MPH. There was no warning light illuminated. The dealer was notified of the failure and informed the contact that the failure was related to the transmission. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer for a diagnostic test. The failure mileage was approximately 94,000.

ENGINE

Complete engine assembly (including internal bearings), twin turbochargers, and water pump. - Failure Mode: While driving at highway speeds, the engine warning lamp illuminated “Low Engine Oil Level,” followed by an audible ticking noise from the front of the truck. Upon shutting the engine off and attempting restart, the engine locked up and would not turn over. - Availability: The failed engine and associated components remain intact on the vehicle and are available for inspection at my local Ford dealership or by any third-party expert. For safety, loss of power steering and braking assist occurred instantly when the engine warning lamp came on, greatly increasing the risk of a high-speed collision. - The engine seized without warning, stranding me on a busy interstate shoulder and creating a serious hazard to passing motorists and my personal safety. - On June 3rd, Ford‐authorized service technicians at Bird Kultgen Ford in Waco Texas, confirmed complete engine failure, twin‐turbo damage, and a failed water pump. - A written estimate for repairs was provided which the amount was in excess of 20,000$ for a new engine, new turbochargers, and water pump. - Completed on June 3rd, with diagnostic report and repair estimate on file. - Manufacturer Response: I sent a certified letter to Ford Corporate on June 23, no acknowledgment or reply has been received in over 14 business days. - No police, insurance adjuster, or other third parties have yet performed an independent inspection, pending Ford’s response. - Initial Warning: “Low Engine Oil Level” dashboard message appeared at approximately 65 mph on the interstate. - Audible Symptoms: A distinct ticking noise under the hood began immediately after the warning lamp. - No prior oil leaks or dashboard indicators had appeared before this highway incident.

FUEL/PROPULSION SYSTEM

While driving to Sam’s Club (approximately 20 miles from home), my 2018 Ford F-150 3.5L EcoBoost began running very rough, and the check engine light came on. I had the vehicle scanned, and diagnostics confirmed that the cam phasers are failing — the exact issue I had replaced under warranty at approximately 59,000 miles. The vehicle now has just 88,000 miles, and this failure occurred in under 30,000 miles since the original repair. I have maintained this truck with extreme care. I only use Motorcraft parts and fluids, change the oil every 3,000 miles or sooner, and always use premium fuel. This is not a maintenance issue. This is a design or part failure that Ford has not properly resolved. When the phasers were replaced the first time, I was told there was no warranty on the replacement parts. That is unacceptable. A known failure being replaced with an equally defective part is not a resolution. Ford is aware of this issue — there are multiple TSBs (including TSB 21-2130 and 19-2208) and widespread complaints across owner forums — but they have taken no responsibility. I paid over $44,000 for this truck and should not be facing the same critical engine failure twice before 90k miles. The rough performance and sudden malfunction while driving posed a potential safety risk. I am submitting this complaint so NHTSA can investigate and hold Ford accountable. This seems like a common problem with this engine, and I do not understand why there has not been a recall or why Ford has not been forced to implement a permanent fix.

POWER TRAIN

While driving to Sam’s Club (approximately 20 miles from home), my 2018 Ford F-150 3.5L EcoBoost began running very rough, and the check engine light came on. I had the vehicle scanned, and diagnostics confirmed that the cam phasers are failing — the exact issue I had replaced under warranty at approximately 59,000 miles. The vehicle now has just 88,000 miles, and this failure occurred in under 30,000 miles since the original repair. I have maintained this truck with extreme care. I only use Motorcraft parts and fluids, change the oil every 3,000 miles or sooner, and always use premium fuel. This is not a maintenance issue. This is a design or part failure that Ford has not properly resolved. When the phasers were replaced the first time, I was told there was no warranty on the replacement parts. That is unacceptable. A known failure being replaced with an equally defective part is not a resolution. Ford is aware of this issue — there are multiple TSBs (including TSB 21-2130 and 19-2208) and widespread complaints across owner forums — but they have taken no responsibility. I paid over $44,000 for this truck and should not be facing the same critical engine failure twice before 90k miles. The rough performance and sudden malfunction while driving posed a potential safety risk. I am submitting this complaint so NHTSA can investigate and hold Ford accountable. This seems like a common problem with this engine, and I do not understand why there has not been a recall or why Ford has not been forced to implement a permanent fix.

ENGINE

While driving to Sam’s Club (approximately 20 miles from home), my 2018 Ford F-150 3.5L EcoBoost began running very rough, and the check engine light came on. I had the vehicle scanned, and diagnostics confirmed that the cam phasers are failing — the exact issue I had replaced under warranty at approximately 59,000 miles. The vehicle now has just 88,000 miles, and this failure occurred in under 30,000 miles since the original repair. I have maintained this truck with extreme care. I only use Motorcraft parts and fluids, change the oil every 3,000 miles or sooner, and always use premium fuel. This is not a maintenance issue. This is a design or part failure that Ford has not properly resolved. When the phasers were replaced the first time, I was told there was no warranty on the replacement parts. That is unacceptable. A known failure being replaced with an equally defective part is not a resolution. Ford is aware of this issue — there are multiple TSBs (including TSB 21-2130 and 19-2208) and widespread complaints across owner forums — but they have taken no responsibility. I paid over $44,000 for this truck and should not be facing the same critical engine failure twice before 90k miles. The rough performance and sudden malfunction while driving posed a potential safety risk. I am submitting this complaint so NHTSA can investigate and hold Ford accountable. This seems like a common problem with this engine, and I do not understand why there has not been a recall or why Ford has not been forced to implement a permanent fix.

ENGINE

Cam phaser failure. Has been a customer satisfaction program through Ford which I participated in but was not deemed to have the issue as described. The dealer has now inspected and confirmed it is the cam phaser and the program has expired.

SERVICE BRAKES

2018 Ford F-150 2.7 liter. Master cylinder and power brake booster failure. Confirmed by independent service center. Prior to failure there was a warning light indicating low brake fluid. I then lost all braking ability within 3 brake pedal depressions. My brake pedal touched the floorboard afterwards. Given right conditions I could have sustained major injury. Components were replaced by mechanic and unavailable for inspection. There is a recall on these components for 3.5 Ford truck but not 2.7 Ford truck, even though the components are identical. Again, confirmed by mechanic.

POWER TRAIN

Gear 7 Ratio Incorrect P076F Transmission doesn’t engage like it should.

POWER TRAIN

The transmission randomly drops out of gear while driving. Most cases its a 2-3 shift or 3-4 shift. But its almost caused me to be rear ended twice. Its random and shifts normal most of the time. After doing research on the 10r80 I've seen muiltiple complaints on the issue. Its a valve body defect or design flaw. Also other issues leading up to this problem lots have had happen. But its a safety concern when your truck randomly drops gear and you loose control of your truck moving forward. I had the transmission serviced when bought the truck and since went as far as having it done again with best fluids and filters avalable. Nothing makes it better or worse. I like the truck and just disapointed in ford for not doing a recall or updates to address these 10 speed problems. I was having troubles around 70k and now at 90k its more of a common thing. It can happen twice a week or twice a day. Its scary when your in traffic and it just drops gear. Then let off hit gas and back to gear it goes. Some cases it will take 5-6 seconds to come back. And basiclly your in the lane hoping traffic wont hit you. Im sure im not the first to report the troubles. Maybe enough people get in a collision we can get something done.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed with the moon roof closed, the contact heard an abnormally loud sound coming from the vehicle. The contact stated that the moon roof independently opened halfway and independently closed repeatedly. The dealer was made aware of the failure and provided a reset; however, the reset failed to fix the failure. The contact stated that the moon roof closed but was not properly sealed. The vehicle was taken to the dealer where it was diagnosed with a fractured moon roof frame. The contact was informed that the moon roof frame needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 90,500.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford F-150. The contact stated that the engine was consuming an excessive amount of engine oil consume oil. The check engine warning light was illuminated on the instrument panel. The vehicle was taken to a dealer, and the contact was provided an estimate for a diagnostic test. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 63,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal knocking sound coming from the vehicle. There was no warning light illuminated. The contact stated that over time the knocking sound became more frequent, and the vehicle was taken to a dealer. The vehicle was diagnosed with defective cam phasers, and an estimate was provided for the cost of the repair. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 70,000.

POWER TRAIN

2018 F150 Transmission failure at 70,000 miles. Clutch packs for 3rd/4th gear have failed. This is a known common issue with this particular Ford transmission for their trucks and SUV's since 2017. Vehicle was under warranty when issues arose. Local dealers could not get the vehicle in for diagnosis and repair evaluation due to the volume of other vehicles having the same transmission diagnosis. By the time one of the local Ford dealers were able to assess the issue, warranty had expired. Ford knows this is an issue due to a longstanding TSB issued to dealerships.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, the brake pedal depressed to the floorboard with the "Brake Fluid Level Low Service Now" message displayed. Upon inspection of the engine, the contact discovered that the brake fluid was low; brake fluid was added to the vehicle, and the contact drove to the nearest dealer. A mechanic inspected the vehicle and discovered that brake fluid had leaked into the brake booster due to a defective brake master cylinder. Upon investigation, the contact discovered NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic) and linked the failure to the recall. The dealer then informed the contact that the vehicle was not included in the recall. The vehicle was repaired. The manufacturer was also notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 119,650.

UNKNOWN OR OTHER

The vehicle is consuming oil at a 1 quart per 1100 mile rate. i have had it tested at a Ford dealer. there is Technical Service Bulletin (TSB) 19-2365 for the year, make and model but Ford isnt offering a repair. The repair is approximately $14,000.00 that should not be the consumers responsibility. Please help get a recall issued.

ENGINE

The vehicle is consuming oil at a 1 quart per 1100 mile rate. i have had it tested at a Ford dealer. there is Technical Service Bulletin (TSB) 19-2365 for the year, make and model but Ford isnt offering a repair. The repair is approximately $14,000.00 that should not be the consumers responsibility. Please help get a recall issued.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that while driving at undisclosed speeds, the vehicle was jerking abnormally. The contact stated that the transmission was shifting hard. The contact stated that while driving with the transmission shifting from 9th gear to 10th gear, the transmission shifted to neutral, and the vehicle started to coast. The contact stated that the wrench symbol was displayed. There were no warning lights illuminated. The vehicle was taken to the local dealer on five occasions, where it was diagnosed and determined that the TCM needed to be reprogrammed, and the transmission needed to be replaced or rebuilt. The vehicle was repaired, but the failure persisted. The manufacturer was contacted and confirmed there was no recall coverage for the failure, but would attempt to assist with the repair. The failure mileage was approximately 38,000.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The contact stated that an independent mechanic was contacted; however, the vehicle was not diagnosed or repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed with the service brakes and low brake fluid warning lights illuminated. The contact engaged the parking brake to stop the vehicle. The vehicle was towed to an independent mechanic, where it was diagnosed that the brake master cylinder had allowed brake fluid to leak into the brake booster, causing the brake booster and the brake master cylinder to fail. The contact was informed that the brake booster and brake master cylinder needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 100,000.

STRUCTURE:BODY

Door Latch Freezing during cold winter months(every year) where temperatures drop below 32°F even after Ford Recall done on both front door latches. Inability to open door, then after door opened there is an Inability for door to latch until it warmed up.

FUEL/PROPULSION SYSTEM

In November of 2024, my truck was shaking, accelerating erratically, and felt like the transmission was slipping. The check engine light came on as well. I took it to the shop and after diagnosing that it was a misfire issue in cylinder 6, they replaced spark plugs, fuel injectors, and tried to switch out new coils. They found gasoline inside cylinder 6, and upon doing a compression test, it was well below 100%. The truck continued to have misfires in cylinder 6, ultimately leading to 0% compression in that cylinder after taking it back to the same authorship to diagnose. After researching online forums and technical bulletins, it’s clear this issue is not uncommon among 2.7L EcoBoost engines from this model year, suggesting a manufacturer defect. The cost to replace the engine (as now recommended) has been estimated at nearly $10,000. With the history of regular oil and maintenance by the previous owner and myself, I feel this is a manufacturing defect that could potentially cause harm to the driver and passengers.

ENGINE

In November of 2024, my truck was shaking, accelerating erratically, and felt like the transmission was slipping. The check engine light came on as well. I took it to the shop and after diagnosing that it was a misfire issue in cylinder 6, they replaced spark plugs, fuel injectors, and tried to switch out new coils. They found gasoline inside cylinder 6, and upon doing a compression test, it was well below 100%. The truck continued to have misfires in cylinder 6, ultimately leading to 0% compression in that cylinder after taking it back to the same authorship to diagnose. After researching online forums and technical bulletins, it’s clear this issue is not uncommon among 2.7L EcoBoost engines from this model year, suggesting a manufacturer defect. The cost to replace the engine (as now recommended) has been estimated at nearly $10,000. With the history of regular oil and maintenance by the previous owner and myself, I feel this is a manufacturing defect that could potentially cause harm to the driver and passengers.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, there was white smoke coming from the exhaust. In addition, the contact stated that the engine was running abnormally rough. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed with a blown head gasket and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was being repaired. In addition, the contact was informed that the failure was due to an abnormal oil consumption. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 180,000.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, there was an abnormally loud sound coming from the engine. The contact stated that several minutes later the vehicle functioned as intended. The check engine warning light was illuminated. The contact received notification of Technical Service Bulletin: 21B10. The vehicle was taken to the dealer where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred afterwards. The contact stated that an abnormally loud sound was coming from the engine with the check engine warning light illuminated. The vehicle was taken to another dealer where it was diagnosed with cam phaser failure. The repair was pending. The manufacturer was not contacted. The failure mileage was 87,560.

POWER TRAIN

Complaint is regarding transmission issues on a 2018 Ford F150, 10-speed Transmission 10R80. Ford safety bulletins, recalls and transmission part replacements have failed to fix and resort transmission to a normal working condition. Transmission is now downshifting and delaying acceleration in the middle of the road. These unresolved issues with the 10R80 transmission are creating a hazardous situation for my family. Vehicle is unpredictably failing to accelerate at stop sign and red lights, preventing the flow of traffic. Vehicle is failing to accelerate in an appropriate and safe way while merging into the highway. Vehicle is downshifting unpredictably while in motion creating imminent danger to my children. The trade in and resale value are severely affected by the issues created by the 10-speed transmission. BBB Auto Line program case: FRD2511990. Complaint is in regard to Ford lack of substantial help in resolving known issues with the 10R80 transmission.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that the vehicle made an abnormal clunking sound on first start up, upon shifting to drive(D) and depressing the accelerator pedal. A dealer mobile technician diagnosed the vehicle at the residence and informed the contact that the smart transmission was operating as designed; however, the failure persisted. The vehicle was taken to the dealer, where the contact was informed that the failure could not be duplicated. The dealer advised the contact to not be concerned because the vehicle was still covered under warranty. The contact stated that the failure progressively worsened, and the vehicle was taken back to the dealer, where it was diagnosed that the 10-speed transmission had failed and needed to be replaced. The dealer informed the contact that the vehicle was no longer covered under warranty, but the manufacturer had provided a loyalty discount. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 35,000.

POWER TRAIN

At or around 85,000 miles, I noticed my vehicle hesitating going into 3rd or 4th gear. Shortly thereafter, the vehicle began hard shifting into that 3rd/4th gear. Occasionally, the vehicle would lunge forward unexpectantly during this gear shift change. There have been several warning lights (wrench icon) appear on the dash. Also, on several occasions, I have experienced a sudden loss of power when trying to accelerate the vehicle as in a passing situation or merging into traffic. Upon doing research on the internet, I discovered hundreds of reports of Ford truck owners experiencing the same problems that I am having. These complaints are from 2018-2023 Ford truck owners whose trucks have the 10 speed transmissions. These defective transmissions need to be recalled not only because they pose a safety concern with the sudden lunging forward but also with the loss of power that sometimes occurs. Many owners have taken their vehicles to Ford dealerships and other mechanics to be told they need new transmissions or their transmissions need to be rebuilt. The cost for these new or rebuilt transmissions are from $5500 to $11,000. These are transmissions with mostly less than 100,000 miles on them. I haven't taken my vehicle to a mechanic (Ford or private) because I feel like I'm just going to be told that I need a new or rebuilt transmission. I am only driving my Ford F-150 within my local town because I'm afraid to drive it out of town. I'm so afraid that I may get into heavy traffic and the vehicle decides to lunge forward causing an accident or that I may need to pass or merge into traffic on an interstate and the vehicle loses power and I get rear-ended. Ford is aware of these defective transmissions and need to recall these vehicles with these 10 speed transmissions.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated while driving at various speeds, the transmission was shifting hard. The contact stated that while driving at highways speeds on a slight incline and upshifting to 10th gear, the transmission slipped. Additionally, the contact stated that the vehicle hesitated while driving between third and fourth gears, and between fourth and fifth gears. The dealer was contacted, and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.

UNKNOWN OR OTHER

While driving through an intersection, my truck unexpectedly shut down. An error message appeared on the dashboard stating: "Auto Start/Stop – Shift to P, then Restart Engine." I was in a lane with oncoming traffic at the time, so I had to come to a complete stop, shift the vehicle into park, and restart the engine. After restarting, the truck resumed normal operation and I was able to continue driving.

ENGINE

2018 Ford F150 XLT twin turbo 4wd. Since the day I bought it. Nothing but problems with lurching jerking at stops. Clunking when truck is on AND OFF. We have video of it. Pushing gas pedal and truck hesitates before it jumps forward always the transmission been to every ford dealer in our area they refuse to help or say they DONT HEAR the knocking or feel lurching all lies we have had at least 3 close calls avoiding accidents and 2 days ago the truck would not stop the transmission skipped and I hit a deer. My bull bar absorbed most of the impact. The 10 speed transmission is the issue and no one wants to hear it but ford wants $10,000 for a new transmission after I paid $48000 for this truck and it’s been in the shop half the time.

POWER TRAIN

2018 Ford F150 XLT twin turbo 4wd. Since the day I bought it. Nothing but problems with lurching jerking at stops. Clunking when truck is on AND OFF. We have video of it. Pushing gas pedal and truck hesitates before it jumps forward always the transmission been to every ford dealer in our area they refuse to help or say they DONT HEAR the knocking or feel lurching all lies we have had at least 3 close calls avoiding accidents and 2 days ago the truck would not stop the transmission skipped and I hit a deer. My bull bar absorbed most of the impact. The 10 speed transmission is the issue and no one wants to hear it but ford wants $10,000 for a new transmission after I paid $48000 for this truck and it’s been in the shop half the time.

VEHICLE SPEED CONTROL

2018 Ford F150 XLT twin turbo 4wd. Since the day I bought it. Nothing but problems with lurching jerking at stops. Clunking when truck is on AND OFF. We have video of it. Pushing gas pedal and truck hesitates before it jumps forward always the transmission been to every ford dealer in our area they refuse to help or say they DONT HEAR the knocking or feel lurching all lies we have had at least 3 close calls avoiding accidents and 2 days ago the truck would not stop the transmission skipped and I hit a deer. My bull bar absorbed most of the impact. The 10 speed transmission is the issue and no one wants to hear it but ford wants $10,000 for a new transmission after I paid $48000 for this truck and it’s been in the shop half the time.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated while driving 75 MPH, the transmission unexpectedly downshifted into first gear. The contact stated that the gears were jumping. The contact stated that the vehicle decelerated to 45 MPH. The check engine warning light was illuminated. The contact stated that the wrench symbol was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 139,600.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated while driving 75 MPH, the transmission unexpectedly downshifted into first gear. The contact stated that the gears were jumping. The contact stated that the vehicle decelerated to 45 MPH. The check engine warning light was illuminated. The contact stated that the wrench symbol was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 139,600.

ENGINE

Ford had two recalls on 2018 F-150. My vehicle had both issues and was not part of the recall. They had a cam phaser recall that caused timing chain failure if not addressed and excessive oil consumption recall. My vehicle was regular serviced at Ford and it had a rattling noise which indicated possibly timing chain issue but Ford never mentioned any issues at time of service or any warning lights. The timing chain failed and caused damage tonthe engine. The engine has to be rebuilt or replaced for 10k-12k in cost.

ENGINE

Even with the update to add more oil pressure the camshaft phasers still failed. Happened up in the mountains on vacation. Very large rattle and jerking when first starting the engine. 71,000 miles. All maintenance has been done on time. No warning signs or build up. Ticking time bomb if continued to be driven

POWER TRAIN

My 2018 F150 has a faulty transmission, started slipping and down shifting. These transmissions need to be recalled. In the shop now. These on going issues need to be addressed and resolved. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

The 10R80 10 speed transmission in this vehicle Down shifts at highway speeds into first gear locking up the rear tires and making this vehicle a hand full . The problems are well documented with this transmission. How many people will have to be hurt, permanently disabled or even killed before the NHTSafetyA does something about ALL of these transmissions ???

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford F-150. The contact stated that while receiving an oil change at a dealer, the mechanic located an oil leak in the oil pan and informed the contact that the oil pan and silicone sealant needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure. The failure mileage was 119,314.

FUEL/PROPULSION SYSTEM

I just had to replace my fuel pump due to sudden failure. It was repaired this month at Crossroads Ford of Wake Forest NC. I as well the dealer have the receipts for the repair cost. I believe it should be included in the current recall just issued by Ford and be reimbursed.

POWER TRAIN

Transmission failed at 95k miles. This looks to be a very common issue with the 10R80 transmission as there is a class action suit

POWER TRAIN

My truck has been having shifting problems. Hard shifting going into gear. It hesitates and I have zero power then slams into gear. Unsafe to drive. I have had it serviced and zero luck.

ENGINE

I purchase a 2018 Ford F150 on [XXX]. One week later I am experiencing truck not wanting to shift out of first gear. The shifting is hard and jerking. It jerk so hard that if my son and I didn’t have our seat belt on we would have hit the dash. It periodically will shift from the 9 gear to 1 then back to 4th & 5th gear. It’s I almost got slammed by the car behind me. It is scary I took it to a shop and a total transmission replacement needs to be done I reach out the dealership that told me before I purchased it, all used vehicles go through a thorough inspection. I trusted the dealership and purchased the truck. Under further investigation I contacted where the truck was serviced last and they did an oil consumption test because it is burning a lot of oil. The dealership refuses to help. The transmission is definitely a safety hazard I haven’t even had it a month and I can barely drive it. It my only means of transportation. I have reoccurring monthly doctors appt for my son. It is completely unsafe and can cause a deadly accident for my self and to other around me. Thank you for your time. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

I purchase a 2018 Ford F150 on [XXX]. One week later I am experiencing truck not wanting to shift out of first gear. The shifting is hard and jerking. It jerk so hard that if my son and I didn’t have our seat belt on we would have hit the dash. It periodically will shift from the 9 gear to 1 then back to 4th & 5th gear. It’s I almost got slammed by the car behind me. It is scary I took it to a shop and a total transmission replacement needs to be done I reach out the dealership that told me before I purchased it, all used vehicles go through a thorough inspection. I trusted the dealership and purchased the truck. Under further investigation I contacted where the truck was serviced last and they did an oil consumption test because it is burning a lot of oil. The dealership refuses to help. The transmission is definitely a safety hazard I haven’t even had it a month and I can barely drive it. It my only means of transportation. I have reoccurring monthly doctors appt for my son. It is completely unsafe and can cause a deadly accident for my self and to other around me. Thank you for your time. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM

When backing up, my camera will either not work or be extremely slow. Then once it works the backup image or blank screen will show up when not in reverse. My screen will be blank, be extremely slow, or freeze when I turn the vehicle on or when driving. Unable to get CarPlay to work at all. When pushing buttons the lag time is so bad that it will take minutes for it to catch up. Unable to update the software.

POWER TRAIN

I bought this truck new. It immediately began shifting hard. The dealer flashed the transmission several times, but did not solve the problem. The dealer even documented the harsh shifting, but after the reflash they said there is nothing else to be done, so I gave up. Now the shifting is worse and it will drop from 7th or 8th gear to 1st. Also, the transmission will intermittently not shift at all. This has done this to me twice while I was merging into traffic or making a left turn at an intersection leaving me motionless in traffic. Despite documentation from the beginning of ownership, the dealer nor ford will do anything despite the mechanic telling me this is a known issue that stems from fords design of the transmission. I am now paying for an all new transmission to keep safe. Ford is going to get people hurt by not fixing a known problem with their product.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact noticed an abnormal rattling sound and the engine ran abnormally rough. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed cam phaser. The contact was informed that the cam phaser needed to be replaced. The vehicle was not repaired. In addition, in September 2021, the cam phaser was replaced under an unknown special coverage program. The failure mileage at the time was approximately 28,000. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair was not covered under an unknown special program or recall. The contact was advised to contact the NHTSA Hotline to report the failure. The current failure mileage was approximately 60,000.

POWER TRAIN

Truck only has 48,124 miles on it. Per the tech it no longer has the weight on the driveshaft to keep it in balance. They sent the driveshaft to B&T driveshaft to be balanced. It came back and 80% of the vibration was gone. They then said they had to replace the entire driveshaft without testing the universal joints. They did install the JL3z*4r*z driveshaft kit. This did resolve the vibration but why would like part have to be replaced at such low milage on a 2018 F-150?

ENGINE

At 65k miles I have started to experience the dreaded 3.5l cam phaser rattle that Ford initially had a Customer Satisfaction Program on. Ford only repaired vehicles that were making a noise at the time of the program so they wouldn’t change my phasers even though they knew they had issues. I just got off the phone with ford customer support and even though I’m within the milage of the initial free replacement they won’t offer any assistance on the $8k repair.

UNKNOWN OR OTHER

When driving for a hour ac shuts off and only blows warm air. Had everything tested and comes out perfect they can’t find an issue. Happened multiple times but reporting the most recent

BACK OVER PREVENTION: WARNINGS

I had a rear view camera problem where the screen went blue on my f150. No picture or beeps. I paid over $800 for software and hardware repairs and now there is a recall. Conveniently my vin is not included even though I have the same repairs I had to pay for. Reciepts from Ford Dealership available.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

I had a rear view camera problem where the screen went blue on my f150. No picture or beeps. I paid over $800 for software and hardware repairs and now there is a recall. Conveniently my vin is not included even though I have the same repairs I had to pay for. Reciepts from Ford Dealership available.

ELECTRICAL SYSTEM

I had a rear view camera problem where the screen went blue on my f150. No picture or beeps. I paid over $800 for software and hardware repairs and now there is a recall. Conveniently my vin is not included even though I have the same repairs I had to pay for. Reciepts from Ford Dealership available.

FUEL/PROPULSION SYSTEM

Vehicle is shuddering as acceleration starts, took to dealership before warranty ended and they dismissed concerns. Issue has intermittently persisted since then with no resolution available from dealership. The acceleration issues causes the vehicle to slow down and halt before jerking into motion again. Additionally the engine eco boost is occasionally shutting the vehicle off in traffic, if the brake is released too quickly with the boost feature on the engine shuts off, you have to put it back in park and then start the engine again. I've almost been rear ended twice when a light turns green and my engine turns off unexpectedly.

VEHICLE SPEED CONTROL

Vehicle is shuddering as acceleration starts, took to dealership before warranty ended and they dismissed concerns. Issue has intermittently persisted since then with no resolution available from dealership. The acceleration issues causes the vehicle to slow down and halt before jerking into motion again. Additionally the engine eco boost is occasionally shutting the vehicle off in traffic, if the brake is released too quickly with the boost feature on the engine shuts off, you have to put it back in park and then start the engine again. I've almost been rear ended twice when a light turns green and my engine turns off unexpectedly.

POWER TRAIN

Vehicle is shuddering as acceleration starts, took to dealership before warranty ended and they dismissed concerns. Issue has intermittently persisted since then with no resolution available from dealership. The acceleration issues causes the vehicle to slow down and halt before jerking into motion again. Additionally the engine eco boost is occasionally shutting the vehicle off in traffic, if the brake is released too quickly with the boost feature on the engine shuts off, you have to put it back in park and then start the engine again. I've almost been rear ended twice when a light turns green and my engine turns off unexpectedly.

FUEL SYSTEM, GASOLINE

The contact owns a 2018 Ford F-150. The contact stated that while driving approximately 25 MPH, the vehicle stalled and failed to restart. The vehicle was towed to the local dealer who diagnosed that the fuel pump was faulty and needed to be replaced. The fuel pump was replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V392000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 47,721.

POWER TRAIN

Long delay between shifts where the vehicle loses substantial speed

POWER TRAIN

I’m filing this complaint regarding a major transmission failure in my 2018 Ford F-150 (VIN: [XXX] ) with just over 40,000 miles. The issue resulted in multiple loss-of-drivability incidents while pulling out into traffic. On several occasions, the vehicle failed to engage or hesitated severely when shifting into gear, leaving me stranded on the wrong side of the road. In one instance, I was forced to manually cycle through gears to try and regain forward momentum while cars approached at speed. This created a dangerous situation not only for me but for other drivers. The vehicle showed no prior warning lights or messages before the issue occurred. A certified repair shop pulled diagnostic codes and identified a transmission-related fault. I was advised to take the truck to a Ford dealership, where they confirmed a transmission failure requiring a full replacement, quoted at nearly $10,000. A transmission failure at this mileage is unacceptable and unsafe. I’m reporting this as a safety concern due to the sudden loss of power and drive function in live traffic situations. I’ve since found reports of similar issues from other F-150 owners. This needs further investigation and consideration for recall or formal service campaign. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

At a little over 56,500 files, the engine started having a load rattling noise during a cold start where the engine has been sitting for a few hours. I dig some Google searches and found that the noise was related to the cam phaser issue associated with Ford's 3.5L Ecoboost engines so I took it to Jim Vreeland Ford in Buellton, CA to get an official diagnosis on July 1, 2025 that costed me $196. The dealer confirmed that the noise is caused by the cam phaser issued that was noted in Ford Customer Satisfaction Program 21N03, which I never received a notification for. Ford apparently issued TSB 23-2143 to address the issue, and I was quoted $3158.07 to address the issue along with $2026.71 for unrelated but recommended components that should be replaced at the same time. I was told that this can lead to catastrophic engine failure if not addressed. Ford is refusing to cover any of the cost.

AIR BAGS

The contact owned a 2018 Ford F-150. The contact stated that while the contact's son was driving at 20 MPH, the contact's son noticed an unusual sound. The steering wheel did not turn in the intended direction. No warning lights illuminated. The contact stated the steering wheel was detached and loose. The vehicle crashed into a nearby tree. The contact's son did not sustain any injuries. In addition, the air bags did not deploy. The vehicle was towed to the insurance company for inspection. The vehicle was condemned as a total loss by the insurance company. A police report was filed; however, the information was unavailable. The manufacturer was made aware of the failure, and a case was filed. The contact was advised that the vehicle needed to be inspected by the investigator. The failure mileage was unknown.

STEERING

The contact owned a 2018 Ford F-150. The contact stated that while the contact's son was driving at 20 MPH, the contact's son noticed an unusual sound. The steering wheel did not turn in the intended direction. No warning lights illuminated. The contact stated the steering wheel was detached and loose. The vehicle crashed into a nearby tree. The contact's son did not sustain any injuries. In addition, the air bags did not deploy. The vehicle was towed to the insurance company for inspection. The vehicle was condemned as a total loss by the insurance company. A police report was filed; however, the information was unavailable. The manufacturer was made aware of the failure, and a case was filed. The contact was advised that the vehicle needed to be inspected by the investigator. The failure mileage was unknown.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated that on several occasions after starting the vehicle, there was an abnormal sound coming from the engine compartment. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 139,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford F-150. The contact stated that upon startup, there was a loud knocking sound coming from under the hood. The vehicle was taken to the local mechanic who diagnosed the vehicle and determined that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 35,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford F-150. The contact stated that the vehicle made an abnormal rattling sound on cold starts. The vehicle was taken to the dealer, where the contact was informed that the cam phasers and connecting belts might need to be replaced. The vehicle was being diagnosed. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N03 (Cam phaser replacement). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 71,662.

POWER TRAIN

Transmission failed. Specifically the CDF drum which is a known issue and Ford has a TSB for it. Truck would not move or shift gears periodically. Would also slip into neutral and would not engage any gear which is extremely dangerous on the road. Dealer confirmed that the CDF drum is shot and the truck needs a new transmission, $8800. My truck only has 53k miles on it, it is a 2018 model year. There were no visual indications of a problem, no CEL. You could tell just by driving the truck, it got so bad that it was virtually undriveable. I put the TSB below. This really needs to be a RECALL as it is super dangerous. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

The contact owns a 2018 Ford F-150. The contact stated while driving 60 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle stalled. The "Auto Start Stop" message was displayed. The contact restarted the vehicle and several unknown warning lights were illuminated. The vehicle returned to normal functionality. The contact stated that the failure persisted. The contact stated that one month prior to the failure, the vehicle had been repaired under Manufacturer Recall Number: 24E04 (Powertrain Control Module Software update). The dealer was contacted, and the vehicle stalled while one of the employees was test driving the vehicle. However, no cause for the failure was found. The contact was informed that the catalytic converter had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 122,000.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated while driving 60 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle stalled. The "Auto Start Stop" message was displayed. The contact restarted the vehicle and several unknown warning lights were illuminated. The vehicle returned to normal functionality. The contact stated that the failure persisted. The contact stated that one month prior to the failure, the vehicle had been repaired under Manufacturer Recall Number: 24E04 (Powertrain Control Module Software update). The dealer was contacted, and the vehicle stalled while one of the employees was test driving the vehicle. However, no cause for the failure was found. The contact was informed that the catalytic converter had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 122,000.

POWER TRAIN

Transmission completely failed while driving. Fortunately I was at a stoplight and was able to coast to the side of the road to a stop before getting hit. Transmission previously was taken to Ford for transmission jerking and randomly shifting issues. They first appeared at about 35000 miles of service. Complete failure ocurred at 130,000 miles.

UNKNOWN OR OTHER

I spilled something on my passenger side front so removed my weathertech floor liner and noticed the carpet was wet with some mildew on it. Cleaned it up and let it air dry. Some time b later I b checked it again and it was more wet. Went online and saw a recall . Called dealer that has serviced my truck since I drove it off the lot . Why they hadn’t told me about the recall. Was told it wasn’t on the recall. They are telling me I have to pay to fix it . It’s obvious it shouu I led have been included in this recall. For all I know I have mold and mildew under my carpet. This can not be good or healthy for b me and b my family.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that while driving on the highway at various speeds, the transmission was slipping. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 85,000.

SERVICE BRAKES

The electronic emergency break engages while on the highway crusing at normal highway speed. It has engaged randomly for a few months. Yesterday it engaged 15 times almost making me crash the 1st time. I had to pull over, shut off the truck to reset the brake to make it home.

ENGINE

This vehicle started rattling upon cold start. It has only 43K miles on it. When looking into the situation it has been a defect of this vehicle as well as many other years that Ford has failed to own up to. This rattle is due to a cam phaser pin that breaks loose and can dislodge at any time and cause the vehicle to seize up. Another owner had this happen on the freeway at 70 mph. Ford claims it is “not dangerous” but obviously it is. It costs the owners anywhere from $4500-$6500 to fix. Our local service department advised us they have “fixed hundreds of these”. PLEASE STEP IN AND HAVE FORD ACCEPT RESPONSIBILITY FOR THE DEFECT AND CORRECT IT VIA RECALL. This is dangerous and expensive for owners. Thank you!

POWER TRAIN

Transmission is hard shifting and dropping out of gear into neutral at random times. Ford dealership diagnosed a bad CDF hub in transmission. Ford knows this is a known issue and redesigned the part but not covering any repairs.

ENGINE

The cam phasers in the engine have a failure/malfunction and risk of engine damage and performance. No warning lamps are on for the this failure yet, only a very noticeable noise on startups. It has been to a dealership to be confirmed. This is the same known issue as the other 3.5 ecoboost F-150 engines in the 2017 -2018 years, I am not sure what made my VIN not fit the requirements. Bulletins 21B10,21N03,21N08 I believe are all related.

POWER TRAIN

I was driving on the interstate, and pressed the accelerator to make a lane change and the tranmission did not respond. I could have been rear-ended because I had signaled and the other vehicle started to fill my space. I was unable to make the change. Fortunately the folloing vehicle kept a safe disance. Gear shifts have also been extremely clunky and skipping gears, sometimes when slowing down, dropping from a high gear (4-6) down to 2 or 1 without a corresponding drop in speed.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that while driving at various speeds, the vehicle jerked and hesitated while depressing the accelerator pedal. The contact stated that the “WRENCH” symbol was displayed on the instrument panel. The contact also stated that the message "Powertrain Malfunction/Reduced Power" was displayed on the instrument panel. The vehicle was initially taken to an independent mechanic, where it was discovered that there were metal shavings in the transmission fluid pan. The contact had taken the vehicle to other independent mechanics who confirmed the failure and suggested that the transmission be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was then referred to the NHTSA Hotline to report the failure. The failure mileage was 99,800.

POWER TRAIN

Hard shifting slamming gears needing transmission work.

ENGINE

The contact owns a 2018 Ford F-150. The contact while parked and attempting to start the vehicle, there was an abnormal knocking sound coming from the engine. There was no warning light illuminated. A dealer was contacted. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the valves inside the engine needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 68,000.

SUSPENSION

Coil spring on the front drivers side suspension snapped in half while driving causing a momentary loss of control that was quickly regained. The spring was replaced at a local repair shop. There were no warning signs before failure occurred.

SEATS

The driver and passenger seats continuously keep self adjusting without the memory seat option in my vehicle. When readjusting back to position I hear popping. I feel like it’s either an electrical problem or adjustment mechanism stripping out! I’ve talked to several people in different forums with the same issue and thought we was just losing our minds!

POWER TRAIN

Transmission: sluggish upshift (vehicle feels like it is being pulled backwards), hard shifting and sudden downshifts at speeds in excess of 35 mph. Narrowly avoided getting rear-ended during rush hour traffic. I have not taken the vehicle to the dealership due to being afraid to drive it. No warning lamps, but symptoms started about two weeks ago but were very intermittent and easily resolved with a TCM relearn. Symptoms are similar to the known issues with the Ford 10R80 CDF Drum issues. I will be having the vehicle towed to the service center next week for a diagnosis and way forward. On 18 June 2025, I was traveling home from work. I stopped at a red light and waited for the light to turn green. The light turns green and the line of cars (roughly 20, with the lead car approximately 5 ahead of me) begin to proceed through the light. As I passed through the intersection and began to pick up speed, my vehicle shifted into 6th gear at about 40 mph. Less than 2 seconds after shifting into 6th, it shifted down to 1st gear, lost all power to the drivetrain, and almost caused a collision between me and the car behind me in a busy residential area. Pressing the accelerator only revved the engine. I turned my hazards on and shifted the vehicle to Manual and was able to get it going again but the same symptoms happened at my next stop and have persisted since.

ELECTRICAL SYSTEM

SYNC seems to return to factory setting at every start and I need to answer the same series of initial questions to access it. It dumps all of my saved preferences when I turn the truck off. It freezes, particularly when I try a manual soft reboot. Back up camera comes on while I'm driving. I don't have access to audio, navigation, or hands free support.

UNKNOWN OR OTHER

2018 Ford F-150 with transmission problem. 10 Gears- jerking and pause between automatic shifting of gears, down shifting. Brought to Ford- needs a complete transmission. This truck has 75,000 miles and is not "Built Ford Tough". Ford tells me this is not a recall and denied my claim. This is a safety issue and is a big, known problem for Ford. The dealership is replacing 6 of them per week that are not part of a recall. This should be a recall. Shame on Ford Motors.

POWER TRAIN

know 10 speed transmission failure, hard shifts lunging at red lights,load grinding noise. ford dealer diagnosis was need new transmission.

POWER TRAIN

The transmission slips from 3 to 4 and 7 to 8. Downshifts hard. Truck has been doing for no reason for a couple of months. Sometimes it accelerates itself.truck has 78k miles and no hard driving or tow has been done.

ENGINE

cam phaser rattle, water pump & thermostat

AIR BAGS

I was parked in a parking lot when I heard a crack sound. I looked down and my steering wheel had a crack around the Ford emblem large enough that the part of the air bag could be seen. The truck is kept in a climate controlled garage and this incident happened when it was not hot out. I have contacted Ford and they have said that it is not a safety concern. I feel like this is a safety concern if the steering wheel can crack and I can see my air bag without there being any form of collision or contact with the air bag or the steering wheel at the time.

SERVICE BRAKES

Just got off the Interstate on to a frontage road when I received a low brake fluid light warning. Instantly lost braking power. Was traveling approximately 40mph downhill toward a traffic light where cross traffic was going full speed. I had to activate my emergency brake to stop from running into the cross traffic. Got the truck into a gas station, checked the brake fluid reservoir & it was below the minimum fill line. Purchased brake fluid at the gas station, filled it up & drove and the parking lot. The brakes partially worked, but the reservoir drained quickly again. I was lucky that there was a brake service repair shop within a quarter of a mile, so I refilled the brake fluid to the max & drove slowly with hazards on to the shop & left it there. Today they told me it was a brake master cylinder internal failure that caused brake fluid to leak into brake booster resulting in loss of braking power. While my truck is not covered under an existing recall, there is a recall for this exact issue for the same make & model of my vehicle (but with a different motor). That is NHTSA recall # 25V-236. I believe this recall should apply to my truck.

VEHICLE SPEED CONTROL

While driving the vehicle it often shifts out of gear. It will hard shift change and not drive, which causes people behind you to have to unexpectedly stop or speed up on you because truck shifts out of gear. Very dangerous situation, and online people often complain about it

POWER TRAIN

While driving the vehicle it often shifts out of gear. It will hard shift change and not drive, which causes people behind you to have to unexpectedly stop or speed up on you because truck shifts out of gear. Very dangerous situation, and online people often complain about it

ENGINE

While driving the vehicle it often shifts out of gear. It will hard shift change and not drive, which causes people behind you to have to unexpectedly stop or speed up on you because truck shifts out of gear. Very dangerous situation, and online people often complain about it

POWER TRAIN

When accelerating, in gears 3-5, truck will intermittently jerk or hesitate. With transmission being erratic with acceleration, it difficult to steer when turning out of an intersection or corner or even changing lanes. This is a 10 speed transmission.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that while driving 35 MPH, the vehicle hesitated, stalled, and shifted out of gear independently. The vehicle was taken to an independent mechanic for an oil change and transmission fluid flush. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 144,000.

POWER TRAIN:AUTOMATIC TRANSMISSION

The contact owns a 2018 Ford F-150. The contact stated that on several occasions while driving at undisclosed speeds, the transmission failed to shift correctly, causing the vehicle to jerk. The vehicle was then taken to a dealer and was diagnosed and determined that the CDF drum on the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000.

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

The contact owns a 2018 Ford F-150. The contact stated that the vehicle was making an abnormal revving sound and other unknown sounds while the accelerator pedal was depressed. Additionally, the contact stated that the door and A/C and heating system actuator had failed. The contact stated that the rearview was inoperable. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was determined that the turbo, the air compressor and the 4-Wheel Drive system needed to be replaced. The contact stated that the actuator was unrepairable and was rigged by the mechanic. The vehicle was repaired; however, the failure recurred. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 100,003.

BACK OVER PREVENTION

The contact owns a 2018 Ford F-150. The contact stated that the vehicle was making an abnormal revving sound and other unknown sounds while the accelerator pedal was depressed. Additionally, the contact stated that the door and A/C and heating system actuator had failed. The contact stated that the rearview was inoperable. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was determined that the turbo, the air compressor and the 4-Wheel Drive system needed to be replaced. The contact stated that the actuator was unrepairable and was rigged by the mechanic. The vehicle was repaired; however, the failure recurred. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 100,003.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that the vehicle was making an abnormal revving sound and other unknown sounds while the accelerator pedal was depressed. Additionally, the contact stated that the door and A/C and heating system actuator had failed. The contact stated that the rearview was inoperable. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was determined that the turbo, the air compressor and the 4-Wheel Drive system needed to be replaced. The contact stated that the actuator was unrepairable and was rigged by the mechanic. The vehicle was repaired; however, the failure recurred. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 100,003.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated that while the vehicle was being serviced at an unknown location, the contact was informed that the cam phasers and timing chain were defective. Additionally, the contact stated that the engine made an abnormal sound upon starting the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N03. The manufacturer was made aware of the failure but no assistance was provided. The failure mileage was approximately 69,500.

ENGINE

In November, dealership sends out a tech to perform a PCM Recall on my truck. 110,000 miles and never had a problem with it. After recall, check engine light comes on after less than 10 miles of driving. Tech returns, runs his program and says maybe this will fix it. Less than 200 miles of driving, check engine light comes on again. Third attempt with tech, runs program, says there is nothing he can do. Dealership says there is nothing they can do except run diagnostics for a fee. Contact Ford corporate, they give the same nothing they can do except run diagnostics for a fee. I refuse. No problems at all with my truck until they performed the PCM recall issued by Ford. Just so happens this problem is being reported on Reddit app by several other Ford owners, but “there’s nothing Ford can do.”

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that while at a four-way stop, the accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact stated that the engine revved up, but the vehicle failed to respond. The brake pedal was released, and the vehicle lunged forward, almost causing a crash. The contact stated that the vehicle was jerking while driving at various speeds. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 162,000.

VEHICLE SPEED CONTROL

The contact owns a 2018 Ford F-150. The contact stated that while at a four-way stop, the accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact stated that the engine revved up, but the vehicle failed to respond. The brake pedal was released, and the vehicle lunged forward, almost causing a crash. The contact stated that the vehicle was jerking while driving at various speeds. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 162,000.

FUEL/PROPULSION SYSTEM

In December 2024 I had a massive fuel leak in my system. I drove into my driveway and my neighbor said they could smell gasoline. I look and fuel was leaking onto the ground. If there was a spark It would have explodes into flames. I took it to my dealer and the diagnostic was a squirrel has chewed a hole in the fuel line because it is coated or made from a soy-based product, and it drawls rodents by its sweet smell and taste. I have spent over $3000 to replace the line because they didn't get it corrected the first time and had to replace the whole system again. I am eliminating the squirrel problem to prevent this happening again but it's not a guarantee and this fuel line material should not be make with a soy-based product.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that there was a knocking sound coming from the vehicle before the vehicle stalled. There were no warning lights illuminated. In addition, the contact stated the vehicle was consuming an excessive amount of engine oil. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The contact referenced an unknown recall; however, the VIN was not included. The manufacturer declined to reimburse the contact for the repair. The failure mileage was approximately 136,000.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormally loud rattling sound coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the cam phasers were defective. The contact stated that a previous campaign (21B10) was performed on the vehicle to repair the cam phasers; however, the dealer acknowledged that the campaign had failed to repair the failure. The contact was then referred to the manufacturer for assistance. The contact was informed that there was no recall or warranty on vehicle. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 48,641.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the brake fluid warning light illuminated. The contact pulled over to the side of the road, added brake fluid, and continued driving. The contact stated that upon depressing the brake pedal, the brake pedal went down to the floorboard, and the vehicle failed to respond as needed. The contact pulled over to the side of the road and added brake fluid to the vehicle; however, the failure persisted. The contact was able to drive to an independent mechanic, where it was diagnosed that the brake master cylinder had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the VIN was not included. An unknown dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 75,000.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that while driving at various speeds, the transmission was slipping. Additionally, while driving in high gear, the transmission unexpectedly downshifted to a lower gear. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the transmission lead frame was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 59,000.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated that the vehicle was repaired under an unstated recall; however, the contact stated that while the vehicle was parked and running, the vehicle shuddered and there was an abnormal sound coming from the engine compartment. There were no warning lights illuminated. The vehicle was taken back to the residence, and a dealer was contacted. The contact stated that the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 90,000.

FUEL SYSTEM, DIESEL

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the fuel pump, resulting in damages to the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V957000 (Fuel System, Diesel), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 137,000.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the transmission shifted hard, and the power train warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact was informed that parts for the repair were on back-order. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, the vehicle shuddered violently and made an abnormally loud rattling sound. The vehicle was taken to the dealer while it was under warranty coverage; however, the dealer informed the contact that the failure could not be duplicated. The contact stated that the failure had gotten progressively worse. The contact stated that the vehicle failed to start and became undrivable. The vehicle was not diagnosed or repaired. The contact stated that the warranty coverage had expired. The contact related the failure to Ford Campaign Number: 21N03. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000. The VIN was not available.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated while driving uphill with the cruise control activated, the transmission downshifted into first gear and the contact depressed the brake pedal, and the transmission shifted back into tenth gear. No warning light was illuminated. The contact stated that a dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission needed to be replaced. Additionally, the contact was informed that the engine oil level was low. The vehicle was not repaired. The contact had not decided whether to pay for the repair. The manufacturer was notified on the failure and informed the contact that the warranty had expired. The contact was referred by the NHTSA Hotline to report the failure. The approximate failure mileage was 93,000.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated while driving uphill with the cruise control activated, the transmission downshifted into first gear and the contact depressed the brake pedal, and the transmission shifted back into tenth gear. No warning light was illuminated. The contact stated that a dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission needed to be replaced. Additionally, the contact was informed that the engine oil level was low. The vehicle was not repaired. The contact had not decided whether to pay for the repair. The manufacturer was notified on the failure and informed the contact that the warranty had expired. The contact was referred by the NHTSA Hotline to report the failure. The approximate failure mileage was 93,000.

POWER TRAIN

Background: I’ve had my F150 for 7 years. For 6.x years though, the truck was operating with improper software in the Powertrain Control Module (PCM) that managed the Emissions system’s control and monitoring. This is according to the Ford Recall Notice in Feb 2025 (2E14) stating the above. To address the Recall, a Ford technician came to my house, performed the software recall update, and immediately afterwards, my check engine light came on. Days later, back at the Ford dealer, they charged me a $200 diagnostic fee, and concluded my Catalytic Converter was bad and needed replacement. And the $2000 repair would be my responsibility since my mileage was (now) over the Emissions Warranty limit. My question to them was: “when did the Catalytic Converter fail”? Dealer answer: Not sure. The old/incorrect software couldn’t detect when it went bad. My comment: So the Converter may have failed in year 1 ,2, 3, 4 or 5 (still in warranty term) and just not flagged it back then? Dealer Answer: It’s possible, no way to know for sure. Point is: There’s a good chance the part actually ‘failed’ during the warranty period. How can Ford logically assign responsibility to me when the software was ‘incorrect’ for 6 years?? I DON'T LIKE DRIVING A TRUCK THAT'S POLLUTING MORE due to a failed Catalytic Converter, but the dealer wasn’t able to explain why it failed AFTER the warranty period. I feel that Ford should replace the Converter at their cost since the point of failure was most likely during warranty, but never triggered due to the defective/recalled software that the Truck had for it's entire life. There are online people saying similar. Got the recall done, then was told they needed a $2000 repair to the Converter. I suppose many will just continue to drive with the non functioning catalytic converter.

UNKNOWN OR OTHER

Background: I’ve had my F150 for 7 years. For 6.x years though, the truck was operating with improper software in the Powertrain Control Module (PCM) that managed the Emissions system’s control and monitoring. This is according to the Ford Recall Notice in Feb 2025 (2E14) stating the above. To address the Recall, a Ford technician came to my house, performed the software recall update, and immediately afterwards, my check engine light came on. Days later, back at the Ford dealer, they charged me a $200 diagnostic fee, and concluded my Catalytic Converter was bad and needed replacement. And the $2000 repair would be my responsibility since my mileage was (now) over the Emissions Warranty limit. My question to them was: “when did the Catalytic Converter fail”? Dealer answer: Not sure. The old/incorrect software couldn’t detect when it went bad. My comment: So the Converter may have failed in year 1 ,2, 3, 4 or 5 (still in warranty term) and just not flagged it back then? Dealer Answer: It’s possible, no way to know for sure. Point is: There’s a good chance the part actually ‘failed’ during the warranty period. How can Ford logically assign responsibility to me when the software was ‘incorrect’ for 6 years?? I DON'T LIKE DRIVING A TRUCK THAT'S POLLUTING MORE due to a failed Catalytic Converter, but the dealer wasn’t able to explain why it failed AFTER the warranty period. I feel that Ford should replace the Converter at their cost since the point of failure was most likely during warranty, but never triggered due to the defective/recalled software that the Truck had for it's entire life. There are online people saying similar. Got the recall done, then was told they needed a $2000 repair to the Converter. I suppose many will just continue to drive with the non functioning catalytic converter.

UNKNOWN OR OTHER

Ford issued recall 24E12 for a PCM reprogramming for my 2018 Ford F-150 for an emissions issue. A dealership completed the recall on 4/15/25. Approximately one month later, check engine light comes on and dealership now says we need a new catalytic converter. Upon research, this exact issue has been happening with many others who did the reprogramming.

POWER TRAIN

Transmission slips and goes into neutral while in heavy traffic. Ford says the cdf drum is bad and will need the updated one installed in the transmission along with a full rebuild and will not be covered under any recall or tsb.

POWER TRAIN

When driving my vehicle it would keep slipping out of gear and sometimes just stopping forward motion. Scaring the heck out of myself and my wife. I never knew when this might happen so I took it in and it was diagnosed and was told that it was jumping out of 2nd and 4th gear I believe. This vehicle only had approximately 45000miles onit. They told me I had two choices replace with rebuilt transmission or a new one I chose the new one . 8000. That was a shock considering I believe these should had covered it considering the mileage on it . Anyway that’s my complaint. Thank you

POWER TRAIN

Transmission started shuttering, driving jerky, and wouldn’t progress through the gears correctly. This was the third occurrence, the first two happened on the highway, this time was on a back road.

POWER TRAIN

The transmission shifts from 10th gear to 1st when I’m going 70mph. Then it leaves me with no throttle control. If I get to 7th gear and approach a stop sign, it will stay in 7th gear and I can’t accelerate until it shifts down to 4th, to 1st, then back up to 3rd. It’s extremely dangerous, I can’t drive like it’s a normal car

UNKNOWN OR OTHER

This vehicle has and co tones to have the back up display freezing while in reverse - it has been unsuccessfully addressed at dealerships on multiple occasions. The current recall on this issue needs to be added to more model years, this is not a new problem with ford

ENGINE

Oil pan leak. I was informed that this is a chronic issue with this engine due to material and sealant used during manufacturing.

AIR BAGS

The contact owns a 2018 Ford F-150. The contact stated that while her husband was driving at 45 MPH, he attempted to avoid a slowdown on the highway. While attempting to avoid the slowdown, the contact's husband crashed into a parked vehicle on the highway. The air bags did not deploy upon collision. Due to the failure, the contact's husband injured his sternum and was taken to the hospital by ambulance. The contact was treated for a broken sternum. A police report was filed. Due to the failure, the vehicle was initially towed to an independent mechanic before the contact had the vehicle towed to a local Ford dealer where it remained in their possession. The manufacturer was notified of the failure, and the contact was informed that the vehicle was out of warranty. The vehicle had yet to be repaired. The failure mileage was 137,447.

BACK OVER PREVENTION

The contact owns a 2018 Ford F-150. The contact stated that while reversing, the back over prevention camera image was reversed, and failed to display the image properly. The contact stated that the displayed image was distorted, flipped upside down, and the screen then went black. The contact related the failure to NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the VIN was not included. The dealer was contacted and confirmed that the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 157,000.

POWER TRAIN

Transmission starting to slip in 7th and 8th Gear when attempting to accelerate or hauling a load. I had this issue repaired once before where I was informed by the ford Transmission tech that this was so common that he had the parts list in the top of his toolbox. I am not the only F150 owner to experience this issue. There were no warning lamps. I have not returned to the dealership this time but am available if needed. This could cause loss of life, when I tried to pass another vehicle i was almost involved in a head on collision since the truck started slipping as i was trying to accelerate around and almost didnt make it in time. Thank you for your time.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated that when the vehicle was started, the contact noticed a rattling sound coming from the vehicle. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with cam phaser failure. The contact was informed that the cam phaser and the camshaft needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The contact referenced Customer Satisfaction Programs: 21N03 and 21B10; however, the contact was informed that both programs had expired. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 131,550.

ENGINE

Cam phaser rattling sounds starting the engine

POWER TRAIN

Transmission is slipping at 54k miles, ford says it’s perfectly normal however it will jump from gear 1-4 and jerk extremely hard and occasionally make a noise as well. I took it to a mechanic they told me that fords of that year have an issue with the CDF drum slipping causing the transmission to wear down extremely fast.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated that while the vehicle was parked, there was an abnormal sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the cam phasers needed to be replaced. The vehicle was not repaired. The contact stated that the cam phasers had previously been replaced; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 45,486.

POWER TRAIN

In April 2025, my 2018 Ford F150 5.0 XLT 4x4 truck began harsh shifting from 1st to 4th and 5th gears. Then as I drive it awhile it will suddenly downshift from 8th to 1st gear causing a pause in driving. I was almost rear-ended by a car behind me. I took my truck to Clement Ford in O'Fallon Mo where they recommended a software update and resetting of the adaptive drive learning program. This cost $427.81 and has not fixed the problem.

POWER TRAIN

We were driving on the highway when the truck starting jerking/shuttering and losing power. The wrench light came on, we put on the hazard lights and limped off the nearest exit.

VEHICLE SPEED CONTROL

We were driving on the highway when the truck starting jerking/shuttering and losing power. The wrench light came on, we put on the hazard lights and limped off the nearest exit.

ENGINE

We were driving on the highway when the truck starting jerking/shuttering and losing power. The wrench light came on, we put on the hazard lights and limped off the nearest exit.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated while driving approximately 50 MPH, the transmission intermittently slipped into another gear, and caused the vehicle to temporarily lose automotive power. No warning lights were illuminated. The failure had occurred on several occasions. The vehicle was taken to a dealer where it was diagnosed and determined that several unknown parts in the transmission needed to be replaced. However, the dealer informed the contact that some of the unknown parts that needed to be replaced were discontinued. The contact researched and was became aware of an unknown NHTSA recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 101,000.

ENGINE

Plastic two piece oil pan installed by factory with insufficient RTV resulting in a significant oil leak and possible fire potential as run back of oil reaches exhaust components. Vehicle is well kept and serviced regularly with less than 100k miles. Vehicle is out of warranty and down time is several days for a fix that results in using the same plastic oil pan with an estimate of $1200. Unfortunately this same oil pan will result in a similar leak in the future if fixed. Aftermarket aluminum options are available which result in a much better sealing surface. FORD please fix this issue. Oil leaking from pan first noticed during stops at red lights while idling and smelling burning oil thru vents. Ford dealer confirmed oil pan leak and suggested immediate replacement.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ford F-150. The contact stated that while driving at various speeds, the "Brake Fluid Level Low Service Now" message was displayed on the instrument panel. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard. The vehicle was taken to a local independent mechanic and brake fluid was added to the brake fluid reservoir; however, the failure returned within minutes. The dealer was notified of the failure but offered no assistance. The vehicle was not repaired. Upon investigation, the contact discovered NHTSA Campaign Number: 25V236000 (SERVICE BRAKES, HYDRAULIC); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 101,000.

POWER TRAIN

When driving and the transmission is shifted into 10th gear the transmission automatically shifts down to 1st gear and the rpm gauge increases then decreases as the truck slows in speed.

POWER TRAIN

Cam phaser Failure. Common problem with 2018 F150 ecoboost engines. Ford has confirmed that the cam phasers need to be placed. Defective from manufacturer. Ford does not offer to cover replacement.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated while idling and while driving on several occasions, there was an abnormal rattling sound coming from the engine compartment. The vehicle was taken to an unknown dealer, where the contact was informed that the rattling sound was normal. The vehicle was then taken to a independent mechanic, where it was diagnosed that the timing chain assembly needed to be replaced due to a cam sensor failure, and the cam phasers needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 45,000.

ENGINE

The vehicle will cut off or shut down unexpectedly. This is a safety issue because I could be in traffic with other vehicles when this happens. The vehicle is currently at the dealership and they have quoted $6,000-$8,000 for repairs. No warning, it occured last week. I almost wrecked when it happened. The vehicle was riding rough and then it cut off.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the front of the vehicle. The contact stated that while driving at various speeds, the transmission was slipping. There was no warning light illuminated. The vehicle was taken to a local independent mechanic where the vehicle was diagnosed, and the contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 193,000.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the front of the vehicle. The contact stated that while driving at various speeds, the transmission was slipping. There was no warning light illuminated. The vehicle was taken to a local independent mechanic where the vehicle was diagnosed, and the contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 193,000.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission intermittently downshifted into first gear. No warning light was illuminated. The vehicle was taken to an independent mechanic, who replaced the transmission. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated while driving downhill at approximately 45 MPH, the transmission unexpectedly downshifted to first gear, causing the RPMs to elevate abnormally, and the vehicle decelerated unintendedly. Additionally, it was discovered that the vehicle would only drive uphill while using manual transmission mode and could not drive uphill in automatic transmission mode. The contact stated that later, the transmission malfunction wrench was displayed. The vehicle was towed the local dealer who discovered metal shavings inside the transmission fluid and advised the contact that the transmission needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 100,000.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle shuddered while shifting gear, with the check engine warning light illuminated. The vehicle was taken to the dealer; however, the failure could not be duplicated. The contact stated that the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 47,000.

POWER TRAIN

When speeding up and downshifting the transmission will shift up and down rapidly and repetitive. Example, when passing another vehicle. Seems to do it when the transmission has to downshift more than one gear. Starting happening after truck got recent pcm update. Doesn’t happen when only downshifting one gear.

POWER TRAIN

SINCE I PURCHSED THIS TRUCK IT HAS BEEN TO THE 3 FORD GARAGES. AT FIRST I HAD A VIBRATION IN 3 RD GEAR AND 7TH. FINALLY AFTER SPENDING A LOT OF MONEY A FORD SERVICE SAID IT WAS THE DRIVE SHAFT. THE VIBRATION LESSONED. FOR THE PAST 6 MONTHS THE TRANSMISSION PAUSES BETWEEN SHIFTS MAKING DANGROUS WHEN YOUR MOVING THEN THE TRUCK PAUSES FOR A COUPLE OF SECONDS. FIRST YOU COULD GRT HIT FROM THE REAR. SECOND IF YOUR TURING ONTO A LANE AND IT PAUSES AS SOMEONE IS COMING. POSSIBLE ACCIDENT.

STRUCTURE:BODY

Pant is flaking off roof and tail gate in 1/8 to 1/4 inch pieces. Offord white paint. Clearly a manufacturing defect . 2018 F150 has approx. 27,000 miles on it, Filed a claim with ford dealer Gosch in Murrieta Ca 92563.

SERVICE BRAKES

Break light and warning came on. “Low Breakfluid” Next got off ramp put my foot on break and no breaks. Was able to stop using down shift and did not plow into anyone. thank goodness. There is a recall on other non diesel f150s fyu

VEHICLE SPEED CONTROL

The car has very bad cam phasers that are a manufacturing issue from ford. This is causing a lot of damage to the engine and also it has put me in very dangerous situations because of the huge decrease in power when I am exiting into a highway or changing lanes. I have spoke to ford and they did not want to help me especially when they have had multiple recalls for this in the past and even extended recalls. Please help me with this, because it's a big issue and it's a manufacturing problem from ford.

ENGINE

The car has very bad cam phasers that are a manufacturing issue from ford. This is causing a lot of damage to the engine and also it has put me in very dangerous situations because of the huge decrease in power when I am exiting into a highway or changing lanes. I have spoke to ford and they did not want to help me especially when they have had multiple recalls for this in the past and even extended recalls. Please help me with this, because it's a big issue and it's a manufacturing problem from ford.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that the vehicle was taken to a local dealer and repaired under Emission Recall: 24E12. The contact stated that while his wife was driving 50 MPH and on the exit ramp, the transmission unexpectedly downshifted from 5th gear to 1st gear, and the vehicle decelerated to 15 MPH. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 113,000.

VEHICLE SPEED CONTROL

While driving i was coming to a stop approaching a traffic circle. I had to yield the car already in the circle as i was stopping the truck made a clunk and lunged forward while i was breaking forcing me to enter the circle before it was safe to do so. I almost collided with the approaching vehicle with a child in the car. Another instance the vehicle between shifting gears randomly lost power as if it shifted into neutral, then a loud clunk as it finally found the gear when it did the vehicle lunged forward. Another instance with the vehicle in park i started the engine, after the starter finished and the engine turned over there was a loud clunk and the vehicle lunged forward in park enough that the tires made a noise and could have hit a parked car in-front of me. The dealership said it is a known issues with the 10R80 transmission and will cost me $8,000 to $10,000 to repair. This transmission has always clunked and missed gears since i bought it new in 2018 and i have had it looked at multiple times, but the dealerships always said its “normal” Ford knows this is an issues and has not issued a recall and it is very dangerous.

POWER TRAIN

While driving i was coming to a stop approaching a traffic circle. I had to yield the car already in the circle as i was stopping the truck made a clunk and lunged forward while i was breaking forcing me to enter the circle before it was safe to do so. I almost collided with the approaching vehicle with a child in the car. Another instance the vehicle between shifting gears randomly lost power as if it shifted into neutral, then a loud clunk as it finally found the gear when it did the vehicle lunged forward. Another instance with the vehicle in park i started the engine, after the starter finished and the engine turned over there was a loud clunk and the vehicle lunged forward in park enough that the tires made a noise and could have hit a parked car in-front of me. The dealership said it is a known issues with the 10R80 transmission and will cost me $8,000 to $10,000 to repair. This transmission has always clunked and missed gears since i bought it new in 2018 and i have had it looked at multiple times, but the dealerships always said its “normal” Ford knows this is an issues and has not issued a recall and it is very dangerous.

POWER TRAIN

Transmission shifts erratically causing loss of power at highway speeds. Transmission issues have occurred since the first month of ownership. Truck lunging when in park, down shifting from 10th gear to 7th at highway speeds, etc. Early problems/concerns were mentioned to service advisors when the truck would be taken in for service but I was always told, that is just the way that the 10R80 works. As time progressed, shifting issues got worse. They significantly increased after the powertrain warranty expired. Currently the truck shifts erratically in low and high gears and frequently experiences a complete loss of power travelling on the interstate. My biggest concern is that this is a known issue by the Ford Motor Company that has not been properly addressed via recall. The CDF drum inside of the transmission has a known design flaw and has been revised to eliminate the issue. The web forums dedicated to the F150 and any other model of vehicle ford equipped with the 10R80 are littered with similar stories and concerns regarding the transmission. ultimately, with the total loss of power at highway speeds and the need to immediately vacate lanes of travel to allow the vehicle enough time to figure out what gear it needs to be in, or to shift appropriately to regain highway speeds poses an immediate threat to any vehicle equipped with the 10R80 transmission and the original, or any early design, CDF drum. I would also like to note that I entered this with the most recent occurrance of this issue. It has happened multiple times during the course of ownership both before and after the warranty expired. Unfortunately, all of the Ford service writers/techs/managers, claimed that it was normal operation of the transmission.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that the engine was consuming an excessive amount of oil per week. The contact stated that one quart of oil was added per week. The contact was unaware of any oil leaks. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and determined that a longer oil dip stick and an engine software update was needed. The vehicle was repaired; however, the oil consumption persisted. The contact took the vehicle back to the same dealer who diagnosed the vehicle and determined that there was damage to cylinder #2. The engine was replaced, and the vehicle was repaired. The contact stated that much later while start the vehicle in the morning and shifting to drive (D), the transmission remained stuck in 1st gear. The contact stated that while depressing the accelerator pedal, the transmission struggled while shifting into, and out of 2nd gear. The contact stated that once the vehicle hard warmed up, the transmission was shifting normally. The contact stated that there were no warning lights illuminated. The contact had taken the vehicle back to the same dealer. The vehicle was diagnosed, and it was determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 77,000.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated that the engine was consuming an excessive amount of oil per week. The contact stated that one quart of oil was added per week. The contact was unaware of any oil leaks. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and determined that a longer oil dip stick and an engine software update was needed. The vehicle was repaired; however, the oil consumption persisted. The contact took the vehicle back to the same dealer who diagnosed the vehicle and determined that there was damage to cylinder #2. The engine was replaced, and the vehicle was repaired. The contact stated that much later while start the vehicle in the morning and shifting to drive (D), the transmission remained stuck in 1st gear. The contact stated that while depressing the accelerator pedal, the transmission struggled while shifting into, and out of 2nd gear. The contact stated that once the vehicle hard warmed up, the transmission was shifting normally. The contact stated that there were no warning lights illuminated. The contact had taken the vehicle back to the same dealer. The vehicle was diagnosed, and it was determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 77,000.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission was intermittently slipping while shifting between fourth and fifth gear. No warning light was illuminated. The vehicle was taken to an independent mechanic, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 65,000.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated while attempting to accelerate from a stop, the vehicle was jerking until shifting into gear. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 86,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford F-150. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the contact heard an abnormal rattling coming from the engine. The contact stated that a dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not yet repaired, but was in the process of being repaired. The contact stated that the cam phasers were replaced several years ago under warranty. The contact related to the failure of the Customer Satisfaction Program: 21N03 (Engine Cam Phaser Replacement); however, the vehicle was not included in the Customer Satisfaction Program. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 60,000.

POWER TRAIN

The 2018 F-150 has a huge oil consumption problem, constantly having to add oil after several hundred miles driving the truck, at a minimum a qt at a time. The F-150 10speed transmisson also has a hard shift and jerks while shifting gears, after it warms up it the harshness of the hard shift goes away but still has the hard shifts. There is no warning lights on the dash, and it can be reproduced. Have on several occasions with the hard shifting almost caused several accidents being rear ended due to the truck not shifting out of gears as it should. Along with several times on the interstate after having to stop for other accidents and the truck not getting back up up to speed as it should.

ENGINE

The 2018 F-150 has a huge oil consumption problem, constantly having to add oil after several hundred miles driving the truck, at a minimum a qt at a time. The F-150 10speed transmisson also has a hard shift and jerks while shifting gears, after it warms up it the harshness of the hard shift goes away but still has the hard shifts. There is no warning lights on the dash, and it can be reproduced. Have on several occasions with the hard shifting almost caused several accidents being rear ended due to the truck not shifting out of gears as it should. Along with several times on the interstate after having to stop for other accidents and the truck not getting back up up to speed as it should.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford F-150. The contact stated that while attempting to start the vehicle, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The contact referenced Customer Satisfaction Program: 21B10; as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 62,000.

ELECTRICAL SYSTEM

The radio goes black giving no indication to why and no way to adjust the heated steering wheel or the climate controls.

POWER TRAIN

Was driving approximately 55 MPH on a busy highway when all of a sudden vehicle lost all power and check engine and service lights came on. I had to immediately try and merge to the side of the road which created a unsafe situation causing traffic to slow immediately behind me so that I could coast to the side of the road and into a parking lot. Engine still running, transmission issue. Felt like it was in neutral; however vehicle selector was in drive. Had vehicle towed to dealer and was told it is an internal transmission issue and that I need a new transmission. They want to charge 11K to replace with new one. Ford rebuilt this transmission at approximately 29k due to issues and 80k miles later having issues again. This transmission always shifted hard and would drop down in gear while traveling creating an unsafe situation. Ford knows about the issues with these transmissions in the 2018 year F150's and hasn't implemented any recalls, only TSB's that don't fix the issue. I am still getting quotes from other repair shops to replace the transmission.

POWER TRAIN

The 10R80 transmission slipping in 1st gear, the engine will rev to 2000 rpm and without warning the transmission slams into gear causing the tires to spin. The loss of ability to engage into gear caused me to need to pull over to the side of the road on two separate times. This has happened when the transmission temperature is cooler. The failure occurs unexpectedly. I have brought the vehicle to a local transmission repair business.

POWER TRAIN

First, when the truck is at a stop (red/stop sign), acceleration fails, resulting in a sudden, hard jolt into gear or a complete loss of power. Near rear end collision occurrence avoided several times. Second, while driving 0-30MPH there is a constant hard swift into gear causing a forward/backward jolt of all passengers. Last, and most significant, is the sudden loss of power experienced with highway driving. While driving 75-80MPH, sudden deceleration occurs. The gears shift spontaneously from 8/9 down to 1. Speeds are not capable of being manually controlled, by the driver, at that time. What happens next, is either a sudden jolt into gear following deceleration or complete Loss of power. Collision was avoided by pulling off to the side of the road. This sudden deceleration occurs also when attempting to merge into highway traffic. Here again, a rear end collision was narrowly avoided. The truck was serviced to evaluate the cause of this issue, by independent service station technician (vehicle no longer under warrant). They stated that the transmission was the problem and, after consulting with Ford, a computer upgrade was performed. This unfortunately had no impact on the above problem, despite following the recommended "break in" time. Currently the truck is not operable as the transmission is too unpredictable and erratic, rendering it unsafe to drive. This truck currently has only 46,000miles. Ford customer service was notified of this problem who in turn suggested we contact NHSA regarding this complaint. Incidentally, a family member with the same year, make and model truck had the transmission replaced, just this month, because of similar power train operational issues. I encourage the NHSA to evaluate this matter, as POWER TRAIN FAILURE is a known issue with this particular vehicle. Most importantly, this is a concern which poses a significant impact on overall public safety.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that on several occasions while driving at various speeds, the vehicle independently accelerated. Additionally, the vehicle would not shift into the intended gear while the gear lever was being operated. The service transmission warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 75,000.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that while attempting to start the vehicle, the vehicle hesitated while starting. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic where it was diagnosed, and it was determined that the valve body and transmission drum needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V164000 (Power Train); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated that while attempting to start the vehicle, the vehicle hesitated while starting. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic where it was diagnosed, and it was determined that the valve body and transmission drum needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V164000 (Power Train); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, the vehicle hesitated while starting. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 127,220.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated while driving 40 MPH, the vehicle inadvertently downshifted and jerked. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The contact was also referred to the NHTSA Hotline for further assistance. The failure mileage was approximately 142,402.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated while driving approximately 50 MPH and depressing the brake pedal to exit a highway, the transmission slammed in either second or third gear violently. The contact stated there was an abnormal banging sound coming from the vehicle. The contact stated that the vehicle almost came to a complete stop. The contact stated that the failure was intermittent but reoccurred at least two times a month. The contact stated that no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 48,000.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

The contact owns a 2018 Ford F-150. The contact stated while driving 35-40 in a parking lot, the arm actuator fractured on the sunroof. The contact stated that the air dam was not on the new sunroof, which made an abnormal popping sound, and the contact deemed the part was useless. There were no warning lights illuminated. The vehicle was taken to the local dealer who replaced the sunroof. The vehicle was repaired but the new sunroof was not equipped with the air dam, and the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 36,000.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted and the transmission was skipping a gear while upshifting. The vehicle was taken to the local dealer who reprogrammed the PTU, but the failure persisted and occurred more frequently. The vehicle was taken back to the dealer who later diagnosed the vehicle and determined that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 40,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. After the engine had reached normal operating temperatures, the rattling sound ceased; however, the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the cam phasers. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 44,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford F-150. The contact stated that there was an abnormal rattling sound coming from the vehicle. Additionally, the vehicle was difficult to start. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and opened a case. The failure mileage was approximately 63,000.

POWER TRAIN

there is a problem with the transmission in this truck. it slips out of gear randomly and you lose all power and the RPMs spike.it also slams into gear and sometimes wont shift at all. Apparently, Ford is aware of this problem but refuses to correct it. This is incredibly dangerous especially in traffic or merging. I was almost rearended several times. I've had this truck since it was new and I've never towed or hauled heavy stuff in it.I should not need a new transmission with barely 70 thousand miles on it.

POWER TRAIN

My 2018 Ford F150 had issues such as harsh shifting, jerking, lunging, hesitation, and loss of power. Every time my truck was in the Ford dealer I asked them to check the transmission. Every time they told me there was no issue with the transmission. The jerking/slipping/hard shifting got progressively worse. I took my truck back to the Ford dealer. The truck had 69K miles. The dealer stated I need a new transmission. Ford was not offering any financial relieve. I asked the dealer if they tried the TSB issued by Ford. The dealer stated they have never got them to work. Ford is aware of defective transmissions in there 10 speed model but are only fixing them for Trucks that are still under warranty.

POWER TRAIN

Transmission shifted from 1st to forth and back down causing sudden stop barely avoiding a rear end collision with evasive maneuvers from other drivers. This condition repeated other times with no traffic. if I allowed it to continue and accident is eminent. I have taken the vehicle to a transmission shop for repairs. This condition is a manufacturing defect acknowledged by Ford and I am dumfounded why this agency has not required a recall for this dangerous condition. I guess you want to see someone die before you take action.

POWER TRAIN

10 speed transmission is defective. Vehicle would not shift when going from a stop and almost caused several accidents when entering flow of traffic from a side street.

UNKNOWN OR OTHER

APIM has failed and must be replaced. This means that there is no back-up camera, navigation, radio, climate control, etc.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ford F-150. The contact stated that on several occasions after adding brake fluid to the brake fluid reservoir, and test driving the vehicle around the neighborhood, the brake warning light illuminated. The contact stated that each time the brake fluid reservoir was checked and was empty. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 54,000.

POWER TRAIN

When the transmission is going to shift into 4th it hesitates then suddenly shifts to 8th then 1st and the vehicle rapidly and unexpectedly negatively accelerates. I am adding yesterdays date but this has been intermittent since 2019 and I’ve had it in the Ford dealership while under warranty even back then.

ELECTRICAL SYSTEM

The button on the steering wheel get hot then fail to work this has happened several times i have complained to ford. The cruise control quits working and all the buttons for the dash menu quit working. I will be driving down the road with the cruise control on and all of a sudden it will quit working. Then it will just come back on like you never shut it off and when you least expect it. when this happens you can not shut the thing off its gonna cause an accident.

STEERING

The button on the steering wheel get hot then fail to work this has happened several times i have complained to ford. The cruise control quits working and all the buttons for the dash menu quit working. I will be driving down the road with the cruise control on and all of a sudden it will quit working. Then it will just come back on like you never shut it off and when you least expect it. when this happens you can not shut the thing off its gonna cause an accident.

VEHICLE SPEED CONTROL

The button on the steering wheel get hot then fail to work this has happened several times i have complained to ford. The cruise control quits working and all the buttons for the dash menu quit working. I will be driving down the road with the cruise control on and all of a sudden it will quit working. Then it will just come back on like you never shut it off and when you least expect it. when this happens you can not shut the thing off its gonna cause an accident.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, there was a misfire coming from the engine and several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic where it was unofficially diagnosed with failed catalytic convertor sensors, which provided false failure codes. The vehicle was taken to the dealer where it was diagnosed with catalytic convertor failure. The contact was informed that the catalytic convertor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 113,000.

POWER TRAIN

As you prepare to stop or tap the brakes, the transmission shifts into a different gear, such as the "tow mode" or the "sport mode" independently. This would down shift, throwing occupants forward. Then, to return to "regular" drive mode I would need to either tap the brake brake until reaching the desired "mode", or depress the gear button located at the end of the shift lever. This action jerks the driver and passengers forward without prior warning of the transmissions shifting. This has occurred since owning the F150.

POWER TRAIN

Was making a left hand turn cutting across traffic at a stop light. Transmission gears slipped causing me to lose power halfway thru a high speed intersection. Other vehicles had to hit curbs to avoid me. This is a common and well known problem with Ford 10R80 transmissions. Someone will eventually end up dying from these issues

POWER TRAIN

10R80 Transmission Transmission has very prolonged delay when switching to certain gears which results in loss of power when merging onto roads causing near misses because it takes so long to engage the gear. Truck has zero power during this shift delay. The shift delays are caused by an issue that ford KNOWS about where a bushing (CDF drum) shifts a little bit inside the transmission. Vehicle is not safe to drive. When the gear finally does engage, there is a violent jerk/surge forward which can be impossible to control.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated while driving 70 MPH, the brake pedal was depressed, and the vehicle failed to respond as needed. Additionally, the contact stated that the transmission failed to shift properly, and the vehicle stalled. The contact was able to coast to the side of the road. No warning lights were illuminated. The vehicle was towed to a dealer where it was diagnosed that the CDF drum had failed. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The vehicle remained with the dealer and had not been driven since the failure. The failure mileage was approximately 70,300.

POWER TRAIN

CDF hub failure. Transmission falls out of gear or shifts really hard especially on the freeway or when turning and it’s down shifting. Took vehicle to the dealership and Ford acknowledged the failure and they have known about it but have not issued a recall. FORD says it’s a design flaw on their part.

ENGINE

The contact's husband owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal knocking sound coming from the engine. The check engine warning light was illuminated. The dealer was notified of the failure and diagnosed the vehicle with a defective cam phaser. Upon investigation, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure and confirmed that the vehicle was not covered under the Customer Satisfaction Program. The vehicle was not repaired. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

POWER TRAIN

While going 60mph or above, transmission automatically shifts from 10th to 1st gear! 1st gear has not locked into gear yet while doing this but if did there would be a catastrophic accident.

POWER TRAIN

The component that malfunctioned was the automatic transmission, when leaving from a full stop, I released the brake and pushed on the accelerator, and the vehicle began to move forward and shortly after that it went out of gear and stopped accelerating. The engine just revved up, I let off the accelerator and it slammed hard into gear then started moving forward again. My safety and the safety of my wife and children who were riding with me was put at risk two of the three times, as I was turning into traffic, when the car lost forward momentum from the issue, there was oncoming traffic that almost hit me one time and could have hit me another, if the car had not slammed back into gear and started moving again. I am concerned that if it does it again at some point it may not eventually get in gear again and we could be struck by a vehicle, or rear ended. I have had the problem reproduced one time by an independent mechanic who rode with me. when was looking to get it diagnosed. With out charging me to take it apart and complete a repair he said he believed based on the symptoms and common problems they see with the 10R80 transmission in these years that the CDF drum is going bad. he said it can cause symptoms like this or slipping out of higher gear and down into first causing loss of forward momentum and high engine revving. The repair would require a rebuild or replacement of the automatic transmission. I have not had the component inspected by the manufacturer because it is out of warranty and I do not currently have the funds to pay for a new or rebuilt transmission. I had no warning lamps or messages about the problem prior to the failure, but I did have symptoms of hard, and inconsistent shifts while driving, that have continued to get worse, and the independent mechanic that rode with me said these are all symptoms of CDF drum failure.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle hesitated while shifting from second to third gear. The contact stated that over time the failure became more frequent with the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer and a transmission software update was performed; however, the failure returned two days after the update. The dealer later determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 34,000.

POWER TRAIN

10R80 transmission have many issues regarding their shifting and the use of the adaptive tables. Have experienced multiple hard shifts, flare shifts and the occasional downshift in the heads up display. It will be in a higher gear like 7 or 6 and show it dowshifted to 1 for two seconds. Then it goes back to normal. Previous owner already had the transmission repaired and it still has the same issues. I get a code a few minutes later after it shifts horrible for a few minutes. Pointing to issues with the incorrect gear ratios. These transmissions are hazardous as it will happen randomly and will go back to normal most of the time. Have been caught at a light before where it won't shift down back to 1st. I have to put it in park or reverse for a few seconds for the transmission to find itself. Very dangerous to be doing that in traffic. Have had multiple near misses. Of course Ford just says the transmission needs to be changed out for a new one. At 9K-10K for the repair each time and frequently its absurd. The issues have to be fixed or else you are stuck buying a new transmission every 50-100K. I have 90's Ford's with the original transmission still working.

UNKNOWN OR OTHER

My back up camera barely works now. Most of the times that I back up the screen is blue or black. Very rarely it will work. I brought it into my local for dealer and they said moisture somehow got into the sealed connector and started corroding the metal in there making it a bad connection. They told me I needed a new wire harness for over $500 and I don’t have the money to fix it. So now my back up camera is just broke.

ELECTRICAL SYSTEM

My back up camera barely works now. Most of the times that I back up the screen is blue or black. Very rarely it will work. I brought it into my local for dealer and they said moisture somehow got into the sealed connector and started corroding the metal in there making it a bad connection. They told me I needed a new wire harness for over $500 and I don’t have the money to fix it. So now my back up camera is just broke.

ENGINE

Formal Complaint Regarding Recall 24E12 and Related Emissions System Failure I am writing to formally file a complaint regarding my recent experience related to Ford Recall 24E12 Powertrain Control Module (PCM) Reprogramming for Emissions Compliance, and the subsequent failure of my vehicle's emissions system immediately following this recall service. The work was performed at Donley Ford 702 Charles St, Galion, OH 44833. On March 12, 2025, I took my vehicle in for the mandated Recall 24E12, which involves reprogramming the PCM to improve emissions component monitoring. Prior to this service, my vehicle exhibited no issues whatsoever, the check engine light was not on, and the vehicle operated perfectly. However, just a few days after the recall service (and with fewer than 5 miles driven post-service), I started my vehicle and was immediately met with a check engine light. I contacted the dealership service department and spoke with a representative who assured me there would be no charge to inspect the issue, given its potential connection to the recall. After I brought the vehicle in, I was texted (not called) and told that my catalytic converter had failed and that I was being quoted $2,446.55 + tax to replace it. I questioned how such a failure could occur immediately following a PCM update specifically targeting emissions system monitoring. The technician immediately denied any connection between the recall and the catalytic converter Given that Recall 24E12 involves PCM reprogramming to improve the detection and performance of emissions-related components, I find it extremely troubling that my catalytic converter failed immediately after the recall service, and that the dealer refuses to acknowledge any possible connection. I am requesting that the NHTSA investigate this matter further to determine, Whether the recall and PCM reprogramming could have caused or accelerated catalytic converter failure.

BACK OVER PREVENTION

The contact owns a 2018 Ford F-150. The contact stated while the vehicle was parked, the radio and the rearview camera was inoperative. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed. The diagnostic result was unavailable. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 120,000.

ELECTRICAL SYSTEM

The contact owns a 2018 Ford F-150. The contact stated while the vehicle was parked, the radio and the rearview camera was inoperative. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed. The diagnostic result was unavailable. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 120,000.

SEATS

The engine system on this vehicle experienced multiple failures, including severe knocking, power loss, and potential oil-related malfunctions. Despite repeated service visits to the authorized Ford dealership, the problem persisted. The dealership performed multiple repairs, but the issue was never fully resolved. The vehicle has been undrivable for over a year, during which I have had to rely on rental cars, borrowed vehicles, and eventually purchased cash vehicles to commute — all while continuing to pay for the truck. This is a severe financial and safety burden for a vehicle sold as reliable. To this day, no clear resolution has been offered, and Ford’s internal support has repeatedly deflected responsibility or referred me to scripted call center processes. The vehicle remains parked, unable to be driven due to fear of catastrophic failure or causing harm to myself or others on the road. The engine should be fully inspected, and the failure reported as part of a broader pattern I believe exists across other vehicles with this powertrain. There were early warning lights, knocking, and oil issues documented during dealer visits. The dealer acknowledged repeated service cases but failed to offer a true fix or replacement. This is more than mechanical failure — it’s a consumer safety and engineering accountability issue. I urge NHTSA to investigate the root cause and assess whether a broader recall or investigation is warranted.

ENGINE

The engine system on this vehicle experienced multiple failures, including severe knocking, power loss, and potential oil-related malfunctions. Despite repeated service visits to the authorized Ford dealership, the problem persisted. The dealership performed multiple repairs, but the issue was never fully resolved. The vehicle has been undrivable for over a year, during which I have had to rely on rental cars, borrowed vehicles, and eventually purchased cash vehicles to commute — all while continuing to pay for the truck. This is a severe financial and safety burden for a vehicle sold as reliable. To this day, no clear resolution has been offered, and Ford’s internal support has repeatedly deflected responsibility or referred me to scripted call center processes. The vehicle remains parked, unable to be driven due to fear of catastrophic failure or causing harm to myself or others on the road. The engine should be fully inspected, and the failure reported as part of a broader pattern I believe exists across other vehicles with this powertrain. There were early warning lights, knocking, and oil issues documented during dealer visits. The dealer acknowledged repeated service cases but failed to offer a true fix or replacement. This is more than mechanical failure — it’s a consumer safety and engineering accountability issue. I urge NHTSA to investigate the root cause and assess whether a broader recall or investigation is warranted.

ELECTRICAL SYSTEM

The engine system on this vehicle experienced multiple failures, including severe knocking, power loss, and potential oil-related malfunctions. Despite repeated service visits to the authorized Ford dealership, the problem persisted. The dealership performed multiple repairs, but the issue was never fully resolved. The vehicle has been undrivable for over a year, during which I have had to rely on rental cars, borrowed vehicles, and eventually purchased cash vehicles to commute — all while continuing to pay for the truck. This is a severe financial and safety burden for a vehicle sold as reliable. To this day, no clear resolution has been offered, and Ford’s internal support has repeatedly deflected responsibility or referred me to scripted call center processes. The vehicle remains parked, unable to be driven due to fear of catastrophic failure or causing harm to myself or others on the road. The engine should be fully inspected, and the failure reported as part of a broader pattern I believe exists across other vehicles with this powertrain. There were early warning lights, knocking, and oil issues documented during dealer visits. The dealer acknowledged repeated service cases but failed to offer a true fix or replacement. This is more than mechanical failure — it’s a consumer safety and engineering accountability issue. I urge NHTSA to investigate the root cause and assess whether a broader recall or investigation is warranted.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Ford F-150. The contact stated that while driving at various speeds and depressing the brake pedal, the brake pedal went to the floorboard. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and it was confirmed that brake fluid was leaking from the vehicle and further diagnostic test was needed to determine how to repair the vehicle. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 25V236000 (SERVICE BRAKES, HYDRAULIC); as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 43,250.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated that while the parked, the contact became aware that there was no oil on the dipstick. The vehicle was taken to a dealer where it was diagnosed that there was piston ring failure and that the engine needed to be replaced. The vehicle was currently being repaired. The manufacturer was notified of the failure. The failure mileage was approximately 95,000.

SERVICE BRAKES

Driving on a major freeway during rush hour traffic and my master brake cylinder failed causing me to lose brakes. Further more the cylinder vacuumed my brake fluid into the engine causing more costly repairs. I previously owned a 2015 F150 and know that master cylinder failed and was recalled. Ford assured me this was a better master cylinder in the 2018.

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

See attached document for complaint.

ELECTRICAL SYSTEM

See attached document for complaint.

POWER TRAIN

The transmission shifts erratically in lower gears. The transmission shifts erratically at highway speeds between gears 8,9, and 10. The transmission shifts suddenly into first gear at any speed. When transmission begins to shift erratically at highway speeds it causes sudden loss of power. I bought the truck from the Ford dealership in Franklin North Carolina on [XXX]. It was taken to the dealership on 22, June, 2023 for these transmission issues. It was taken to the Ford dealership again on 19, October, 2023 for the same transmission issues. It was taken to the Ford dealership again this morning on 21, April, 2025 for the same transmission issues. This time the dealership told me they wouldn’t do anything about it even though it is under warranty. They are referring it back to the third party transmission repair shop that they sent it to the first two times. The owner of the transmission repair shop told me that he doesn’t know what is wrong with the transmission therefore he doesn’t know how to fix it. He told me that Ford doesn’t know what’s wrong with it and that is the reason they won’t issue a recall. The Ford dealership AND the transmission repair shop both told me that Ford issued a technical service bulletin on the problem stating there are three steps to attempt the repair. Step 1; update the software in the truck computer system. Step 2; replace the valve body in the transmission. Step 3; replace the transmission. My truck has been through the first two steps but when it came to the third step, the warranty company chose to rebuild the transmission instead of replacing it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

F150 transmission randomly disengages during acceleration causing truck to quickly decelerate instead of accelerating. The loss of transmission engagement is for a period of time just when you need the most control. Our problem started approximately a month ago intermittently and has become a daily though unpredictable event. When the transmission does engage it bangs into gear or shifts erratically into different gears not related to application of foot pressure on accelerator. I took our F150 to a Ford dealer ($145 to diagnose) and an independent transmission repair shop and both called out the problem as a CDF clutch failure and that it is a known design defect by Ford that they are ignoring. Worst of all, the only fix is a replacement transmission at a cost of $9K and because the dealer has so many in line of our vehicle they said despite a redesigned transmission being available, they could not actually perform the replacement for about a month. Ford should be accountable for knowing of a design defect that results in high consequence safety risks of its vehicle occupants. This Ford transmission defect introduces a manufacture's defect safety hazard to drivers and because it last up to 30 or more seconds, it needs to be called out by NHTSA to Ford as a real safety issue with high potential negative safety consequences they should proactively address. The first time it happened to my wife it was in a true near miss with my wife turning right and accelerating onto the highway. Another vehicle did not recognize she had lost power and was heading into her flank as her vehicle went lame almost hitting her. Ford should be directed by NSHTA issue a recall. I have also attached Ford Safety Bulletin 24-2436 but note it does not raise this to the safety urgency it needs to have.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, there was an abnormally loud knocking sound coming from the vehicle. There were no warning lights illuminated. The sound had become progressively louder over time. The contact stated that the failure was related to Customer Satisfaction Program: 21N03. The local dealer was contacted and confirmed that here was no coverage for the vehicle under the Customer Satisfaction Program. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 35,000.

POWER TRAIN

10 speed auto transmission failure

ENGINE

10 speed auto transmission failure

UNKNOWN OR OTHER

I was stopped at a stop sign and then proceeded to press the gas and turn into the far lane. A quarter to halfway through the turn the engine shut off and I got the message “ Auto StartStop Shift to P, then Restart Engine”. Had to put the vehicle in park in the middle of the road and restart the engine. Luckily no one was coming but if there had been I could have been hit.

ENGINE

I was stopped at a stop sign and then proceeded to press the gas and turn into the far lane. A quarter to halfway through the turn the engine shut off and I got the message “ Auto StartStop Shift to P, then Restart Engine”. Had to put the vehicle in park in the middle of the road and restart the engine. Luckily no one was coming but if there had been I could have been hit.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that the vehicle failed to properly shift into gear as needed. The vehicle would downshift to 3rd or 4th gear intermittently. The contact stated that the transmission was shifting roughly, causing the body of the vehicle to shake abnormally. Additionally, the vehicle hesitated before accelerating as needed. There were no warning lights illuminated. The vehicle was taken to the dealer, who diagnosed the vehicle with transmission failure. The dealer reprogrammed the TCM; however, the failure persisted. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 149,873.

POWER TRAIN

My transmission started shifting erratically. It would go from 8th to 10th gear down to 1st or 2nd gear then go back to 5th while trying to merge into oncoming traffic. People had to lock up there brakes or swerve around me to avoid a collision. There were no lights on the dash. I had a transmission shop take a look and there were no failure codes for the transmission. I have had to park the truck due to safety concerns and not drive it. This happened on several occasions during that trip.

POWER TRAIN

The transmission will randomly downshift or drop into neutral while driving which has almost caused a collision multiple times. I can’t cross a lane without worrying if the truck is going to shift into neutral and not accelerate.

UNKNOWN OR OTHER

40,000 miles on truck and the horn does not work. There is no power to the fuse.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that while driving 15 MPH out of the driveway, the vehicle failed to shift to first and second gear. There were no warning lights illuminated. The vehicle was taken to the dealer for an oil change, and the contact notified the salesperson of the failure and was informed that the issue was normal. The vehicle was then towed to another Ford dealer to be diagnosed, and the contact was informed that 8 out of the 10 clutches were burned, causing the failure of the transmission. On another occasion, while driving at an undisclosed speed, the vehicle became stuck on a hill in 7th gear. The contact stated that the failure had become a consistent failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 55,000.

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Odometer Fraud. The contact purchased a 2018 Ford F-150. The contact stated that while attempting to research the vehicle online, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 93,600; it was discovered that the mileage was 200,000.

POWER TRAIN

Transmission delay in shifting and or jerking while shifting through gears. Was travelling at highway speeds in 10 gear and my transmission lost power. Could not accelerate at all transmission was non responsive for a couple seconds while showing it was in 1st gear. This happened a couple more times at lower speeds from 7th gear and downshifted automatically to 1st cutting off any power to transmission. I had made a left turn and vehicle stalled from transmission not accelerating at all and hesitated and jerked into 4th gear. Downshifting and upshifting is delayed affecting the driveability of the vehicle. Vehicle only has 63k miles on it no prior transmission issues at all. I took it into Ford dealership and they said heave seen problems like this with this vehicle in the past and right about where my mileage was at too. Ford says I need a new transmission but cannot diagnose what exactly is wrong with the transmission. Their option they gave me was $6700 to open up transmission and replace parts but the price doesn't include parts or a new transmission at $8100. In doing a little research online there appears to be a major concern with Ford/GM over the 10 speed 10r80 transmission I have. I have 3 children and do not trust driving the vehicle as the driveability of vehicle is a safety hazard and believe it's due to Ford knowingly that there are concerns over the transmission and not willing to do anything to fix their engineering issues with the transmission. The highway speed that i explained could have resulted in a crash or worse, someone getting hurt.

EQUIPMENT

The contact owns a 2018 Ford F-150. The contact stated while parked and attempting to start the vehicle, the check engine light illuminated. The vehicle was serviced under NHTSA Campaign Number: 24E012000 (EQUIPMENT), but the remedy failed to repair the vehicle. The manufacturer was notified of the failure and opened a case. The failure mileage was 146,117.

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

The contact owns a 2018 Ford F-150. The contact stated while driving at 65 MPH, the check engine warning light illuminated. There was a powertrain and emission failure. The vehicle was previously taken to the local dealer, where the vehicle was repaired under Emission recall 24E12. The vehicle was taken back to the local dealer, where it was diagnosed and determined that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, who opened a case, but no additional assistance was provided. The failure mileage was approximately 119,000.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated while driving at 65 MPH, the check engine warning light illuminated. There was a powertrain and emission failure. The vehicle was previously taken to the local dealer, where the vehicle was repaired under Emission recall 24E12. The vehicle was taken back to the local dealer, where it was diagnosed and determined that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, who opened a case, but no additional assistance was provided. The failure mileage was approximately 119,000.

POWER TRAIN

This vehicle is equipped with the 10 speed transmission. The vehicle will accelerate on its own, shifts harshly, slam into gear when placing in park, fails to accelerate, and fails to shift at times.

POWER TRAIN

We have had our Ford F-150 evaluated at least twice at a Ford Dealer and they have no idea why it shifts into neutral when the vehicle is in drive. It doesn't do it every time. Sometimes it catches and lunges, other times it just revs the engine when trying to accelerate in drive. I have almost been struck on two separate occasions attempting to pull out into traffic and the vehicle shifted back to neutral as I started to pull out (even though it was firmly in drive). This is terribly dangerous!

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that while driving 45 MPH, the vehicle started to downshift unintentionally. The power train and the transmission warning lights were illuminated, and the message "Power Default" was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

POWER TRAIN

Initially my transmission was rough (jerky) changing through 1,2,3 and 4. It then on occasion lost engagement as I was driving and happened a couple of times whilst trying to make a left hand turn across oncoming traffic. Finally the transmission went altogether and went into limp mode. I took the truck to the ford dealership and they informed me I needed a new transmission. They replaced the transmission. They replaced the transmission and told me I could come pick it up. Once I picked it up I started to drive home and the transmission liquid started to leak. They had to come pick up the truck on a flatbed and repair it once more. Once receiving the truck back for the second time I drove the truck but noticed a strange noise coming from the engine, so inspected and found the engine coolant to be empty. I was able to fill it up but the ford dealer requested I take it back for them to inspect. When I did they could not find anything wrong. Then on the [XXX] while driving from New Jersey to Baltimore the transmission started to act strange. The transmission lost power in 10th gear, then regained power, followed by a bang in the rear end from the drive shaft and the the rear wheels locked up in 10th Gear at 65mph on the interstate. The wheels then released the transmission overheated up to 240F degrees and oil started leaking from the transmission. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

While driving on highway at highway speeds the engine shutdown for no reason and I had to take emergency action get the vehicle out of the roadway to safety. Vehicle would not restart and had to be towed to dealer. Subsequently the powertrain control module had to be replaced. On three separate occasions on later dates, while driving on highway the transmission unexpectedly shifted from gear 10 to gear 1 for no apparent reason causing delay and high rpm and rapid deceleration. Only after third time did the transmission warning light activate. A computer check by mechanic showed the 10th gear to have unknown inertia with a drum shifting.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated while driving at slower speeds, the transmission hesitated to upshift while attempting to drive at higher speeds. In addition, while decelerating, the vehicle was aggressively decelerating. No warning light was illuminated. The vehicle was towed to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was towed back to the same local dealer where it was diagnosed; however, the cause of the failure was not identified. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 65,000.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, there was an abnormally loud sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine. No warning lights were illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The failure persisted over time. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The contact related to the failure of Technical Service Bulletin Number: 20-2315. The failure mileage was approximately 144,000.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated while driving 30 MPH, the transmission jumped out of the intended gear. The contact stated that the transmission shifted hard from first gear. The contact also stated that the transmission failed to shift into third and fourth gear. The wrench warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 81,360.

ENGINE

This pickup has been regularly maintained with the manufacturer suggested maintenance. At 86k miles the engine seized while we were traveling down the road.

POWER TRAIN

I had repeated issues with sudden downshifts while driving starting around 80,000 miles. By 83,000 miles it was doing it weekly or more frequently. It would shift down to first gear no matter what gear it was in. I would have trouble getting it to shift back even if I stopped and turned it off or tried the manual’s “fix” of pressing the brake and accelerator pedals at the same time for at least 30 seconds. I paid $2300 to fix a transmission barely past 80,000 miles. Besides the safety issue, the impact on daily life in general is a mess. Ford should have to recall all recent years and fix or repay the customers like me who had to pay Ford to fix their defects.

ENGINE

I had repeated issues with sudden downshifts while driving starting around 80,000 miles. By 83,000 miles it was doing it weekly or more frequently. It would shift down to first gear no matter what gear it was in. I would have trouble getting it to shift back even if I stopped and turned it off or tried the manual’s “fix” of pressing the brake and accelerator pedals at the same time for at least 30 seconds. I paid $2300 to fix a transmission barely past 80,000 miles. Besides the safety issue, the impact on daily life in general is a mess. Ford should have to recall all recent years and fix or repay the customers like me who had to pay Ford to fix their defects.

ELECTRICAL SYSTEM

I had repeated issues with sudden downshifts while driving starting around 80,000 miles. By 83,000 miles it was doing it weekly or more frequently. It would shift down to first gear no matter what gear it was in. I would have trouble getting it to shift back even if I stopped and turned it off or tried the manual’s “fix” of pressing the brake and accelerator pedals at the same time for at least 30 seconds. I paid $2300 to fix a transmission barely past 80,000 miles. Besides the safety issue, the impact on daily life in general is a mess. Ford should have to recall all recent years and fix or repay the customers like me who had to pay Ford to fix their defects.

POWER TRAIN

Sudden down shift at highway speeds while pulling a trailer followed by immediate engine oil pressure loss. I got out and checked engine oil level and it was okay also there was no oil leaks. I tried to restart engine and it would not restart.

ENGINE

Sudden down shift at highway speeds while pulling a trailer followed by immediate engine oil pressure loss. I got out and checked engine oil level and it was okay also there was no oil leaks. I tried to restart engine and it would not restart.

ENGINE

Sudden down shift to second gear at highway speeds while pulling a trailer followed by immediate oil pressure loss.

POWER TRAIN

Sudden down shift to second gear at highway speeds while pulling a trailer followed by immediate oil pressure loss.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine. No warning light was illuminated. The contact stated that the failure had been recurring and had progressively worsened upon starting the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Ford Campaign Number: 21N03. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, there was a misfire coming from the engine. The check engine warning light was illuminated. The vehicle was able to restart and was taken to an independent mechanic, where it was diagnosed that the engine had failed due to excessive oil consumption. The mechanic determined that the timing chain needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer, where the same assessment was made. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 100,000.

POWER TRAIN

I was on [XXX] in traffic near Clarksville TN when the transmission failed on my truck and I had no power and had to weave through traffic coasting to get over to the shoulder and out of harms way. Consequently I am currently having the transmission built at a cost of over $6800. I shouldn't have to spend $7000 for a new/rebuilt transmission on a $70,000 truck that I've only had a little over 4 years. My transmission shop says if you get 100,000 miles out of the 10R80 transmission consider yourself lucky, they are rebuilding them practically every day. Please make Ford reimburse anyone who has a failure in this transmission!!!!!!! They are 100% aware they are [XXX]and have done nothing about it!!!!!!!!!!!!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER

My [XXX] daughter and friend were driving our F150 lariat super crew cab 3.0 deisel which to our knowledge was in excellent condition. The driver behind her frantically pulled them over as the rear underneath of the truck was on fire. They immediately pulled over and within several minutes the entire truck burned to the ground. Luckily the girls were safe, although very shaken. There were no warning lights on the dash and the smoke was behind the truck. Had their not been a car behind them on the country highway, who knows what could have happened to the girls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

The contact owns a 2018 Ford F-150. The contact stated that the check engine warning light had illuminated. The vehicle was taken to the local dealer to be diagnosed, and the contact was informed that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had previously been serviced for the same failure with the cam phasers under Customer Satisfaction Program: 21B10. The manufacturer was notified of the failure. The approximate failure mileage was 160,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford F-150. The contact stated that when the vehicle was started, the vehicle was idling rough and there was an abnormal knocking sound coming from the vehicle. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where an oil consumption test was performed. The contact returned the vehicle to the dealer, and it was determined that the engine had consumed over 3 quarts of oil during the test period. The dealer diagnosed the vehicle and determined that the engine needed to be replaced. The contact stated that the dealer advised that it was a known failure of the 2nd generation 5.0-liter engines. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 64,000.

POWER TRAIN

failure of driver side left turbo leaking. Dealership suggests a rebuild of the unit for $3,000 but an independent mechanic suggests the replace the turbo because it has an internal issue that will just cause it to leak again. After researching online this is a common problem with this particular turbo with even a service bulletin. chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://static.nhtsa.gov/odi/tsbs/2020/MC-10176843-0001.pdf

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the vehicle for four minutes. The contact stated that the vehicle stalled. The check engine warning light was illuminated. While driving approximately 35-40 MPH, the transmission was shifting hard. The RPM was fluctuating. While parking or driving, the vehicle thrusted forward and backward. The failure persisted over time. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who retrieved DTC: P0019, indicating a camshaft position correlation Bank 2 Sensor B; and DTC: P0025, indicating an exhaust (B) camshaft position timing over-retarded (Bank 2). The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 52,000.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the vehicle for four minutes. The contact stated that the vehicle stalled. The check engine warning light was illuminated. While driving approximately 35-40 MPH, the transmission was shifting hard. The RPM was fluctuating. While parking or driving, the vehicle thrusted forward and backward. The failure persisted over time. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who retrieved DTC: P0019, indicating a camshaft position correlation Bank 2 Sensor B; and DTC: P0025, indicating an exhaust (B) camshaft position timing over-retarded (Bank 2). The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 52,000.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated while driving at various speeds, the vehicle shifted to neutral(N) unintendedly and the vehicle jerked. Additionally, the contact continued driving at a slower speed; however, the failure recurred while driving. No warning light was illuminated. An unknown local dealer was contacted and advised the contact that the failure might be related to Technical Service Bulletin: 252126; however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 32,700.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, the contact heard a ticking sound coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 61,577.

POWER TRAIN

Transmission was changing gears with a very noticeable jerk. Transmission would downshift without warning at various speeds. Transmission would not shift into gear when lever moved from forward to reverse - would stay in neutral Fortunately, the vehicle warranty had been extended, and repairs were accomplished under that. But your recent investigation of F-150 years 2015 - 2017 should be extended because similar problems are existing in later years. The repairs to the vehicle cost over $4,700 - all covered by the warranty. And it appears that the problem with the transmission is well known among the mechanics who work at Ford Dealerships

POWER TRAIN

Transmission seems to 'search' for the proper gear, delays in shifting, then violently and abruptly downshifts, with an EXTREMELY loud thud that can be unmistakably felt throughout the whole vehicle, alarming driver and occupants. Even children asked "what just happened"? Passengers believe a universal joint, rear axle, or other key drivetrain component has catastrophically failed. This seems to happen most often when accelerating, letting off of the gas pedal, then pressing the gas pedal again. Vehicle is equipped with a 10 speed automatic. This has been a recurring problem since purchased with approximately 23,000 miles on the vehicle.

POWER TRAIN

My cam phasers are always burning and consuming a lot of oil it also has a ticking sound coming from the engine which Ford says is normal but I don't think it's normal because it gets louder and it happens as I drive all the time. My transmission will automatically slam into a higher gear while trying to accelerate on the highway. Oil is constantly getting into the spark plug chamber even after replacement of seals.

SUSPENSION

My cam phasers are always burning and consuming a lot of oil it also has a ticking sound coming from the engine which Ford says is normal but I don't think it's normal because it gets louder and it happens as I drive all the time. My transmission will automatically slam into a higher gear while trying to accelerate on the highway. Oil is constantly getting into the spark plug chamber even after replacement of seals.

ENGINE

My cam phasers are always burning and consuming a lot of oil it also has a ticking sound coming from the engine which Ford says is normal but I don't think it's normal because it gets louder and it happens as I drive all the time. My transmission will automatically slam into a higher gear while trying to accelerate on the highway. Oil is constantly getting into the spark plug chamber even after replacement of seals.

POWER TRAIN

10 speed transmission shifted from 4 to 1 when I was trying to cross and intersection. It has also happened several times when I’m accelerating and hard shifts from the transmission cause my phone to fall and my body to jerk hard causing a ton of distractions in the cab while driving.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated while driving 55 MPH, the vehicle hesitated and shifted out of gear independently. The message to “See Owner’s Manual” was displayed on the instrument panel. The contact stated that an independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The contact related the failure to the NHTSA Campaign Number: 18V214000 (POWER TRAIN); however, the VIN was not included. The manufacturer was notified of the failure and provided the contact with the recall information. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 132,000.

STEERING

The contact owns a 2018 Ford F-150. The contact stated that while driving on the highway at various speeds, the steering wheel was pulling to the left or to the right, forcing the contact to keep and maintain a strong grip on the steering wheel while driving. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The contact referenced Equipment Recall: 24S45 (Electronic Power Steering Assist Steering Gear); as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 135,000.

EQUIPMENT

The contact owns a 2018 Ford F-150. The contact stated that while driving on the highway at various speeds, the steering wheel was pulling to the left or to the right, forcing the contact to keep and maintain a strong grip on the steering wheel while driving. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The contact referenced Equipment Recall: 24S45 (Electronic Power Steering Assist Steering Gear); as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 135,000.

ENGINE

Hello, I hope this message finds you well. I am writing to follow up on an ongoing issue with my vehicle related to the recall 21B10. I recently purchased a 2018 F150 in November 2024, and I’ve encountered significant problems with the vehicle that I believe are tied to the recall. Specifically, the vehicle is experiencing issues with acceleration, which has made it unsafe to drive, especially on the interstate. When I took my vehicle to Ford in Mooresville, NC, they diagnosed the problem as an error code 21B10. Upon contacting Ford on March 28, 2025, I was informed that the recall had been addressed in February 2022. However, I was advised that the case cannot be reopened, and that it would need to go for review. Given the critical nature of the issue I am experiencing, I am concerned about my safety while driving the vehicle. The acceleration problems are a direct danger, and I cannot drive the truck on the interstate due to these issues. I would like to request that this case be reviewed immediately. I have all the necessary documentation from the 2022 recall repair and am happy to provide it for your reference. It is my hope that we can resolve this issue promptly, as it poses a significant safety risk. Please let me know how we can proceed to ensure that this matter is addressed as soon as possible. I look forward to your prompt response and assistance in resolving this issue. Thank you for your attention to this urgent matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FUEL/PROPULSION SYSTEM

Hello, I hope this message finds you well. I am writing to follow up on an ongoing issue with my vehicle related to the recall 21B10. I recently purchased a 2018 F150 in November 2024, and I’ve encountered significant problems with the vehicle that I believe are tied to the recall. Specifically, the vehicle is experiencing issues with acceleration, which has made it unsafe to drive, especially on the interstate. When I took my vehicle to Ford in Mooresville, NC, they diagnosed the problem as an error code 21B10. Upon contacting Ford on March 28, 2025, I was informed that the recall had been addressed in February 2022. However, I was advised that the case cannot be reopened, and that it would need to go for review. Given the critical nature of the issue I am experiencing, I am concerned about my safety while driving the vehicle. The acceleration problems are a direct danger, and I cannot drive the truck on the interstate due to these issues. I would like to request that this case be reviewed immediately. I have all the necessary documentation from the 2022 recall repair and am happy to provide it for your reference. It is my hope that we can resolve this issue promptly, as it poses a significant safety risk. Please let me know how we can proceed to ensure that this matter is addressed as soon as possible. I look forward to your prompt response and assistance in resolving this issue. Thank you for your attention to this urgent matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

The contact owns a 2018 Ford F-150. The contact stated that while depressing the accelerator pedal or the brake pedal, the vehicle jerked abnormally, and the transmission unexpectedly downshifted with the check engine and transmission warning lights illuminated on the instrument panel. The dealer was notified of the failure and the contact was informed that the failure was a transmission failure. The contact was provided with an estimate for a new transmission. The vehicle was not repaired. The dealer referred the contact to the manufacturer, who informed the contact that there were no recalls or warranties on the vehicle. The failure mileage was approximately 165,000.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that while depressing the accelerator pedal or the brake pedal, the vehicle jerked abnormally, and the transmission unexpectedly downshifted with the check engine and transmission warning lights illuminated on the instrument panel. The dealer was notified of the failure and the contact was informed that the failure was a transmission failure. The contact was provided with an estimate for a new transmission. The vehicle was not repaired. The dealer referred the contact to the manufacturer, who informed the contact that there were no recalls or warranties on the vehicle. The failure mileage was approximately 165,000.

POWER TRAIN

Know CDF drum issue starts with hard shifting but now when driving at highway speeds the gear shifter will show it goes from 10th gear to first gear to second gear. Sometimes the engine will actually down shift for a moment. Secondly at low speeds the truck will shift from 3rd to 1st gear causing the truck to lurch forward.

POWER TRAIN

1. Cdf drum issue 2. Transmission will suddenly down shift into 1st when going 60mph and will jerk the truck very hard and it slips when going into 4th gear. 3. Truck was looked at by independent service center 4. No warning light and mechanic said there were no faults on the transmission

UNKNOWN OR OTHER

APIM - Accessory Protocol Interface Module Failed reprogramming for a current software version update Local mechanic as well as Ford Dealership recommended module replacements

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated while driving 70 MPH, the vehicle experienced an unexpected transmission downshift. The RPMs increased to 5,000 and then decreased significantly. The contact released the accelerator pedal. The contact stated that the failure occurred temporarily. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had overheated. The dealer determined that the transmission needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure and offered to partially cover the cost of the repair. The failure mileage was approximately 101,000.

UNKNOWN OR OTHER

When accelerating to highway speeds, my truck downshifts a gear or 2. This has been happening for the past year since I purchased the truck. When I try to accelerate to 60 MPH from 50 it is really hesitant after downshifting.

ENGINE

When accelerating to highway speeds, my truck downshifts a gear or 2. This has been happening for the past year since I purchased the truck. When I try to accelerate to 60 MPH from 50 it is really hesitant after downshifting.

POWER TRAIN

The CDF drum bushing in the 10R80 transmission is able to spin and slide inside the housing causing extremely harsh and delayed shifts, momentary neutral, downshift of gears from 7th to 1st gear causing excessive engine reving, shutter shifts in gears 1-6. Ford didn’t redesign the CDF drum until the 2021 model’s, effecting thousands of vehicles with the 10R80 transmission. Does this not meet the safety requirements for a recall?

POWER TRAIN

Rear wheels locked up on highway causing a skid. Vehicle was on fire when came to a stop. Vehicle was towed to a repair shop where the entire rear axle assembly was replaced.

ELECTRICAL SYSTEM

The contact owns a 2018 Ford F-150. The contact stated that after stopping the vehicle, the vehicle would not immediately restart. Also, while at a stoplight with the Auto START/STOP feature activated, the vehicle did not immediately restart after depressing the brake pedal, and the vehicle had to be jump-started. The vehicle was taken to the local dealer, who indicated that there was no issue with the battery and was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 102,602.

POWER TRAIN

There have been no warning lamps and the issue has been confirmed by my local Ford dealer. I am having a hard shifts slamming down in gear abruptly. In addition between seventh and eighth gear either the computer or transmission doesn’t know which one to be in and the truck begins to shudder sometimes violently. This occurs when attempting to pass at hwy speeds. When you’re next to another vehicle it has led to Multiple near costly incidence. I don’t have confidence passing in this vehicle or towing. The gears slamming down are painful as a passenger.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated while driving at various speeds, the vehicle experienced unintended hard transmission downshifts from 9th gear to 5th gear. The contact stated that the failure had occurred while driving 60 MPH, causing the wheels to lock up temporarily. Additionally, the contact stated that the vehicle had experienced hard shifts from 3rd gear to 5th gear. The contact stated that the vehicle had been experiencing erratic transmission shifts while driving. There was no warning light illuminated. The vehicle was taken to an unknown dealer, who referred the contact to a transmission specialist. The vehicle was taken to a transmission specialist, where the computer was reset; however, the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.

ENGINE

Upon cranking the truck the cam phasers make a rattling noise. The issue is the same as it is in the recall 21B10 that affects the F-150's but excludes the Raptor.

UNKNOWN OR OTHER

APIMs failed. Will not reset, will not update, will not synch, will not function. Loss of GPS, 911 Assist, and all electronic functions. Other warning and rear view options unavailable. This loss of control of driver assisted functions limits safety and interaction features. Stems from 7 February update and software not removing old files. Verified by dealer, only way to fix software is to replace hardware at $1200 per part.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated while driving approximately 45 MPH, the vehicle experienced unexpected transmission downshifts while the RPMs revved, nearly causing a crash. The contact stated that upon shifting to neutral(N) and shifting back to drive(D), the vehicle responded as needed. The contact stated that the vehicle was experiencing hard shifts between 3rd and 4th gears, and the vehicle was shuddering while driving. The contact stated that the vehicle had failed to shift to 10th gear. The contact stated that the failures also occurred while driving on the highway. The power train warning light recently illuminated. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 132,000.

POWER TRAIN

10r80 transmission not wanting to get out of second or just slamming gears from 10 back to 1 and not driving

POWER TRAIN

Vehicle shifting to lower gears while driving at any speed. Vehicle not engaging into higher gear when accelerating and then slipping out of gear completely. Vehicle remaining in high gears like 7 or 4 when completely stopped.

POWER TRAIN

Catastrophic transmission failure at 44,690 miles.

POWER TRAIN

Transmission slams gears, downshifts hard, takes some time to get into gears if cold. Skips gears (for some reason, not sure if it’s supposed to but it isn’t good for the transmission). Overall, the 10r80 is very jumpy, slams into gear, etc.

STRUCTURE:BODY

The doors do not close when cold i have to use the seatbelt to rap around doors to keep them shut. I have brought to ford multiple times no fix. The transmission erratically shifts through multiple gears and downshifts into low gears when at high rate of speed. Which i have been told is due to a faulty cdf drum in transmission that ford wont take responsibility for. It is a very dangerous vehicle

POWER TRAIN

The doors do not close when cold i have to use the seatbelt to rap around doors to keep them shut. I have brought to ford multiple times no fix. The transmission erratically shifts through multiple gears and downshifts into low gears when at high rate of speed. Which i have been told is due to a faulty cdf drum in transmission that ford wont take responsibility for. It is a very dangerous vehicle

POWER TRAIN

The transmission on my 2018 Ford F-150 has been experiencing severe and dangerous malfunctions that compromise vehicle safety. Starting around 50,000 miles (currently at 75,000 miles), the truck began exhibiting violent and unpredictable transmission behavior, including: Sudden, uncommanded downshifting from 9th or 10th gear down to 1st or 2nd gear while driving at highway speeds. This causes the engine to redline instantly, the rear wheels to lock momentarily, and the truck to jerk violently, which has forced me to swerve or take evasive action to avoid collisions. Harsh shifting, gear hesitation, and occasional failure to engage gears properly during normal city driving. These issues occur intermittently but frequently, with no warning lights or messages, and the problem persists regardless of driving mode or conditions. I took the truck to a Ford dealership, who dismissed the issue as "normal behavior" for the 10-speed automatic transmission. They quoted a very high fee just to inspect it, with a lead time of several months before they could even look at it. No diagnostic trouble codes were found, and no fix or acknowledgment of the safety risk was offered. After researching the problem online, I found numerous other F-150 owners reporting identical symptoms. This appears to be a systemic failure affecting a wide population of vehicles with the 10-speed transmission. This transmission defect poses a serious safety risk not only to me but to other drivers on the road. Uncommanded downshifting at highway speeds can result in loss of control or a high-speed crash. I believe this issue warrants a formal investigation and recall. The vehicle is available for inspection if needed.

POWER TRAIN

Transmission downshift without warning

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated while driving approximately 5-70 MPH, the transmission was shifting hard. There were no warning lights illuminated. On a separate occasion, the transmission was shifted from drive to reverse and shifted very hard. The vehicle was taken to a dealer but not diagnosed, and the dealer was unable to duplicate the failure. The vehicle was not repaired. The local dealer was made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 22,500.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated while driving approximately 5-70 MPH, the transmission was shifting hard. There were no warning lights illuminated. On a separate occasion, the transmission was shifted from drive to reverse and shifted very hard. The vehicle was taken to a dealer but not diagnosed, and the dealer was unable to duplicate the failure. The vehicle was not repaired. The local dealer was made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 22,500.

POWER TRAIN

While driving at highway speeds in my 2018 Ford F150 with 3.5 liter engine and 10-speed transmission when I would need to accelerate to pass or going up a hill the transmission downshift (as expected), but would "jerk" repeatedly until I let up on the accelerator. During light acceleration the transmission still "jerks", but not as bad. No "check engine" light illuminates.

ELECTRICAL SYSTEM

The same problem that is highlighted with the 1.3 million Ford F-150 truck investigation for the 2015 - 2017 models has happened to me. In 2024 my Ford F-150 would switch from 10th to 3rd gear without warning. This has lead to the transmission completely failing. I had to personally replace the transmission myself. I had just went over the warranty mileage. The incident was reported to Ford but nothing was done about it. At the machenic repair shop there were 2 other Ford F-150 that had the same problem.

POWER TRAIN

The same problem that is highlighted with the 1.3 million Ford F-150 truck investigation for the 2015 - 2017 models has happened to me. In 2024 my Ford F-150 would switch from 10th to 3rd gear without warning. This has lead to the transmission completely failing. I had to personally replace the transmission myself. I had just went over the warranty mileage. The incident was reported to Ford but nothing was done about it. At the machenic repair shop there were 2 other Ford F-150 that had the same problem.

ENGINE

Our 2018 F-15 with 3.5 ecoboost has experienced known issues with the cam phasers, a loud rattle during startup. Ford service technicians report the problem to be from a pin coming loose on the cam phaser, resulting in the cam phaser slapping. Ford has acknowledged the issue and designed an updated cam phaser but has selectively chosen to replace the defective items only if a truck is under warranty. This said, the updated cam phasers were available after many trucks exceeded their warranty.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated while driving 15–20 MPH, the transmission independently downshifted into first gear, the vehicle jerked, and lost automotive power. There were no warning lights illuminated. The contact pulled over onto the shoulder and turned off the vehicle. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to an independent mechanic, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was then taken to the dealer, where it was confirmed that the transmission had failed and needed to be replaced. The vehicle was not repaired due to the cost. The vehicle was taken to AAMCO, where the vehicle was repaired. The manufacturer was notified of the failure but declined to provide assistance. The approximate failure mileage was 80,000.

POWER TRAIN

The transmission on our 2018 F-150 with Ecoboost had harsh shifting into 3rd gear and had difficulties with delayed shifting from 6-7, 7-8, and 8-9, with some occurrences of the transmission downshifting to 1st gear. Most noticeable when leaving a stopped intersection or merging on with traffic entering the highway. Cars behind do not expect when our vehicle slows down, resulting in close call accidents. Our truck has been to Ford multiple times and they said this is normal. In February 2025, the truck was returned to a Ford dealership. The service department stated our truck will need the transmission replaced for $11,000. I inquired about this being a known issue. They stated yes but Ford corporate has not acknowledged any issues. I contacted Ford corporate, who acknowledged to assist but then said no due to the mileage being greater than 107,000. The truck was moved to an independent repair facility, and they agreed and provided a cost of $9,500. Currently, I am waiting for the truck to be repaired.

ELECTRICAL SYSTEM

While driving in manual mode on the road vehicle seemingly came out of gear and then slammed into a lower gear causing me to be slammed forward in my seat and nearly wrecked my vehicle, it then unprotected went to 1st then to 9the gear all while still in manual shift mode. Vehicle also dose not always fully engage park when P is illuminated.

POWER TRAIN

While driving in manual mode on the road vehicle seemingly came out of gear and then slammed into a lower gear causing me to be slammed forward in my seat and nearly wrecked my vehicle, it then unprotected went to 1st then to 9the gear all while still in manual shift mode. Vehicle also dose not always fully engage park when P is illuminated.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated while driving 25 MPH, the transmission unexpectedly downshifted from tenth gear to fourth gear. After the contact had experienced the failure, the transmission warning light illuminated. The vehicle was towed to the dealer, who diagnosed the vehicle with transmission failure in the cluster gears. The contact then towed the vehicle to an independent mechanic, and the part was purchased. The vehicle was repaired. The local dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 104,000. The VIN was not available.

POWER TRAIN

The transmission was shifting hard and went from 10th gear to 1st gear all of a sudden, almost like slamming on the brakes. Also when stepping on the gas to pass someone, wouldn't downshift correctly to speed up. Also, when turning, wouldn't select a proper gear to roll smoothly, would downshift hard and make a loud bang and vibration.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that during cold starts, there was a loud rattling sound coming from the engine compartment. The vehicle was taken to the dealer, who diagnosed that the cam phasers were faulty, and a software update was needed. The software update was performed, but the failure persisted. The contact stated that shortly after the software update, the transmission started experiencing hard shifting. The vehicle was taken back to the dealer, who diagnosed that the transmission was faulty and needed to be replaced. The transmission was replaced by an independent mechanic, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 56,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford F-150. The contact stated that during cold starts, there was a loud rattling sound coming from the engine compartment. The vehicle was taken to the dealer, who diagnosed that the cam phasers were faulty, and a software update was needed. The software update was performed, but the failure persisted. The contact stated that shortly after the software update, the transmission started experiencing hard shifting. The vehicle was taken back to the dealer, who diagnosed that the transmission was faulty and needed to be replaced. The transmission was replaced by an independent mechanic, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 56,000.

POWER TRAIN

When my truck shifts, your be going down the road and then it downshifts and RPM going up, then it goes in between gears..

POWER TRAIN

Throttle cuts out unexpectedly and truck seems to rapidly decelerate. Sometimes when this happens my transmission slams into another gear and tires chirp.

ELECTRICAL SYSTEM

When I tow my boat the starter overheats and when I stop to get gas I have trouble starting the engine or it won't start at all until the engine cools completely.

ENGINE

When I tow my boat the starter overheats and when I stop to get gas I have trouble starting the engine or it won't start at all until the engine cools completely.

POWER TRAIN

Vehicle downshifted from 10th gear to 6th gear while traveling 70 MPH on I-20. RPM rose to 4,500 before truck could be finally stopped on an off ramp. Vehicle engine was eventually turned. After a couple of minutes vehicle was started again and operated normally for continued return home.Vehicle spent 1 week at dealer for evaluation and computer reprogramming. Recently vehicle (F-150 XLT) has again downshifted while traveling at 65 MPH from 10th gear except this time only to 8th gear. Pulled over, stopped the engine, waited a couple of minutes and restarted the engine. Vehicle again operated normally in all gears. Both downshifts occurred while the vehicle was in the cruise control mode and no there were no warning light indications prior to either occurrence. No computer codes indicated during follow-up evaluations.

POWER TRAIN

2018 f150 5.0L engine. Uses excessive oil. Usually have to add 2-3 qts of oil between oil changes. Numerous times (over 20) I have stopped and vehicle would not start because oil level was too low. Happened multiple times before I knew what was causing this issue. Same vehicle transmission will shift from 4th gear to 2nd causing engine to rev high and jerk one forward. Ford knows about the oil issues with these engines. This is causing unwanted expense with having to add oil between changes, excessive engine wear, and damage to other engine components and exhaust system components.

ENGINE

2018 f150 5.0L engine. Uses excessive oil. Usually have to add 2-3 qts of oil between oil changes. Numerous times (over 20) I have stopped and vehicle would not start because oil level was too low. Happened multiple times before I knew what was causing this issue. Same vehicle transmission will shift from 4th gear to 2nd causing engine to rev high and jerk one forward. Ford knows about the oil issues with these engines. This is causing unwanted expense with having to add oil between changes, excessive engine wear, and damage to other engine components and exhaust system components.

ENGINE

Oil consumption is excessive.

POWER TRAIN

2018 f150 5.0 engine 102k miles burned 8 qts of oil in 8,000 miles, now the engine is getting rebuilt and I just bought it 8k miles ago. Also the transmission cuts power completely while shifting causing a safety concern. 10 speed transmission is in the truck, worst transmission and engine I’ve ever had out of any vehicle I’ve ever owned.

ENGINE

2018 f150 5.0 engine 102k miles burned 8 qts of oil in 8,000 miles, now the engine is getting rebuilt and I just bought it 8k miles ago. Also the transmission cuts power completely while shifting causing a safety concern. 10 speed transmission is in the truck, worst transmission and engine I’ve ever had out of any vehicle I’ve ever owned.

POWER TRAIN

The 2018 Ford-150-10 speed 2018 transmission is failing. Paid to have the computer to relearn the system and that failed. When you take off from a stop the truck will go 10 or 15 feet and the transmission will kick out of gear completely and the motor will reve up and kick back in to gear. (Scary) when you are going 60 miles an hour or 70 just to give speed judgment the truck will kick in and out of gear at those speeds. (Scary) Now I am having to pay 7600 dollars to have a new transmission installed in the 2018 F-150 truck through Ford.

POWER TRAIN

Transmission slipped into neutral while accelerating and attempting to merge with highway traffic. Was nearly rear ended by the vehicle in back of me and had to veer off onto the shoulder of the road and turn the vehicle off and then back on to get the transmission to engage

ENGINE

Summary: 2018 Ford F-150 (VIN: [XXX] , 3.5L EcoBoost) - Timing chain failure started at 30,000 miles, now at 111,000 miles. Rattling, power loss, misfires, stalling. Engine dangerous, risks crashes. Request NHTSA recall investigation. Description: Vehicle: 2018 Ford F-150, VIN [XXX] , 3.5L EcoBoost Issue: Timing chain failure began at 30,000 miles, worsened to 111,000 miles. Symptoms: loud rattling, power loss, misfires, stalling. Safety Risk: Unreliable engine, sudden power loss, potential stalling in traffic, or catastrophic failure. Dangerous to drive. Request: NHTSA investigate for recall due to early failure and safety hazard. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

While accelerating from a stop, my truck would shift from 1st to 2nd gear, followed by a random jump of gears causing the truck to lose power. This occurred a couple times mid-turn across a divided highway with cars coming towards me. The dealer was able to reproduce the issue and said the problem was the CDF bushing that could become mis-aligned over time causing a restricted flow of transmission fluid, preventing proper shift. It first appeared in fall/winter of 2023. By March 2024 the transmission had to be replaced.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated that upon depression of the accelerator pedal, an abnormal grinding sound was coming from the front wheel of the vehicle. There was no warning light illuminated. The vehicle was taken to a dealer, where it was discovered that failure was caused by partial engagement of the integrated wheel ends (IWE), which needed to be repaired. The contact stated that the engine actuator and various other engine parts were replaced to repair the vehicle. The contact reached out to the manufacturer online and was referred to the NHTSA Hotline for further assistance. The vehicle was repaired. The failure mileage was approximately 23,000.

POWER TRAIN

The vehicle is available for inspection and evaluation if needed. Also can provide all records for service and repairs over last 2 years. Transmission failure hard shifting between gears 3-5 and 8-10, downshifting while driving vehicle will slow down and downshift even when accelerating. Had evaluated at several ford dealership that stated a new transmission was only solution after several attempts for re calibration and reprogramming. Causing a safety issue when accelerating and at high speeds. Yes my safety has been put at risk multiple times. Also the risk for passengers in the vehicle as well. The problem was reproducible several times at dealerships and repair shops. And all places stated the only way to fix is with new transmission which was purchased in 2024. There were warning lights (check engine) came on and transmission was overheating with normal city driving and highway driving. Every time the light would come on it was evaluated by a dealership every time. was told be dealership at initial notice of issue in April of 2024 that it was OK to drive with the shifting the way it was, that it was uncomfortable but that it wouldn't harm the transmission, which was not true. It continued to increase in severity until it was also overheating and unable to be driven.

ENGINE

The vehicle is available for inspection and evaluation if needed. Also can provide all records for service and repairs over last 2 years. Transmission failure hard shifting between gears 3-5 and 8-10, downshifting while driving vehicle will slow down and downshift even when accelerating. Had evaluated at several ford dealership that stated a new transmission was only solution after several attempts for re calibration and reprogramming. Causing a safety issue when accelerating and at high speeds. Yes my safety has been put at risk multiple times. Also the risk for passengers in the vehicle as well. The problem was reproducible several times at dealerships and repair shops. And all places stated the only way to fix is with new transmission which was purchased in 2024. There were warning lights (check engine) came on and transmission was overheating with normal city driving and highway driving. Every time the light would come on it was evaluated by a dealership every time. was told be dealership at initial notice of issue in April of 2024 that it was OK to drive with the shifting the way it was, that it was uncomfortable but that it wouldn't harm the transmission, which was not true. It continued to increase in severity until it was also overheating and unable to be driven.

UNKNOWN OR OTHER

I received a recall on my 2018 F-150 to update / reprogram the PCM. The truck had been running well and had not had any check engine lights on (at least since I have owned it). The recall work was done at a local Ford dealer on 2-17-2025. On [XXX], the check engine light came on. The truck was taken to a local mechanic who scanned the code and said it indicated that one of the catalytic converters needed replaced. The light went out about a week later, but came back on [XXX]. I believe the check engine light coming on is related to / caused by the recall in which the PCM was updated. I contacted the service department where the recall work was performed. He said the dealership could scan the check engine code, but it would cost $200-$300 and I would be responsible for that cost. After reading about many similar cases online in which other people believe the recall work has now caused check engine codes indicating there is a problem with the catalytic converter(s). I contacted FORD customer service and opened a case (case # [XXX] ). I was told by the dealer that the truck could go into limp mode at any point and would be basically undrivable at that point and potentially cause a dangerous situation - especially in traffic or if towing a trailer. I am getting no where with the dealer or FORD customer service. I believe the problem has been caused by the recall in which the PCM was updated. I would greatly appreciate this concern being investigated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

All vehicles for maks from 1017to 1024is having transmission issues with the 1080R transmission. I would be driving down the hwy and it would continuously kick in and out of gears. Which is because it has a drum internally which is faulty. Ford knows there's a problem and won't address it. So many people are having to pay for a complete transmission replacement. My vehicle had about 78000 miles only and cost me almost 9000 dollars.

POWER TRAIN

Ford has a known design issue with the 10 speed transmission in this truck that cause the hydraulic clutch to leak fluid. This causes the truck to shift very harshly, miss gears, and randomly down-shift, or jump out of gear. This is an issue that prompted them to create a TSB specifically to address this issue. My truck only has 85,000 miles on it and I will most likely be needing a new transmission in result of this issue. This design flaw was recognized by Ford and was designed out of the newer version of the 10 speed transmission. This issue also can not be fixed by replacing the part like in kind. It requires it to replaced with a differently designed part. You do not know when the transmission is going to loose hydraulic pressure due to the clutch leaking fluid, it has happened when I have been pulling into traffic and it has also happened when I have been cruising down the road at maintained speed. It does not do it consistently. I have gone an entire month without having issues. As of late it is now doing it on a regular basis and I will have to take it to the dealership to be serviced. This issue is widespread across all vehicles with the 10 speed transmission from 2017-2020. TSB 25-2018. This isn't a repair that can be made by a consumer, it has to be made by a Ford dealership.

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

The contact owns a 2018 Ford F-150. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, who reset the emissions light; however, the failure persisted. The failure became more persistent over time. The vehicle was taken to the dealer who diagnosed that there was an emissions failure due to a failed catalytic converter. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that while driving on a state highway at 50 MPH, the transmission started slipping, and the vehicle jerked and lost automotive power. There were no warning lights illuminated. The contact pulled over onto the shoulder lane, and had the vehicle towed to the residence. The local dealer was not contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

POWER TRAIN

The vehicle hesitates to take off, it jerks, has harsh shifting, skips gears and yesterday at a stop sign when I tried to go forward, it rolled backward.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission independently downshifted into first gear. The vehicle was taken to an independent mechanic, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure, and an estimate was provided for the cost of the transmission replacement. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 122,787.

POWER TRAIN

The contact called on behalf of his son who owns a 2018 Ford F-150. The contact stated that while his son was driving on the highway with the cruise control set to 60 MPH, the transmission started slipping and the message “Service Vehicle Soon” was displayed. The vehicle was taken to a local Advanced Auto Parts where a handheld scanner was used to retrieved DTC: 176 (HEGO sensor circuit indicates system lean – left side). The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 96,536.

ENGINE

Plastic oil pan and plastic drain plug leaks due to improper sealing

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly downshifted with the transmission warning light illuminated. The vehicle was restarted; however, the failure recurred. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 125,000.

STEERING

The contact owns a 2018 Ford F-150. The contact stated that while driving approximately 45 MPH, the steering wheel seized as if the vehicle was in park(P) with the vehicle turned off. The contact stated that the vehicle was still running. The contact stated there was no warning light illuminated. The contact had the vehicle towed to an independent mechanic who advised the contact to have the vehicle towed to a local dealer for assistance. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 90,000.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission experienced rough shifting and made an abnormal clunking sound. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer to have the adaptive learning cable reset. The failure mileage was approximately 48,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford F-150. The contact stated that the vehicle made an abnormally loud rattling sound on cold starts. The contact related the failure to TSB Numbers: 23-2143 and 21N03. The dealer and Ferman Ford (727) 797-2277); were notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 65,000.

POWER TRAIN

10 speed transmission. Began to shift had in and out of 8th gear. When shifting out of 3rd, it would lose power and slow down. While traveling highway speed, it suddenly shifted from 10th down to 1st for a brief time before getting back in gear. This caused me to take my foot off of the gas and begin applying the brake while traveling on the freeway.

SUSPENSION

The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, there was an abnormal sound coming from the engine. The contact stated that while driving at various speeds, the vehicle jerked with an abnormal ticking sound coming from the front of the engine. No warning lights were illuminated. The vehicle was taken to a dealer, and it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21E027000 (Suspension), which was received in 2021. The vehicle was previously repaired. The manufacturer was notified of the failure and the contact was informed that the recall was closed since the vehicle was previously repaired. The contact was referred to the NHSTA Hotline for assistance. The approximate failure mileage was 112,900.

ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

The contact owns a 2018 Ford F-150. The contact stated that on several occasions while the vehicle was off, the contact became aware there was condensation underneath the front of the vehicle. The vehicle was taken to a dealer where the failure was not able to be replicated. The vehicle was taken to the residence. The vehicle was taken back to the same dealer to be diagnosed and the contact was informed that the oil pan and cooler lines needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure by the dealer. The failure mileage was approximately 20,000.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated that on several occasions while the vehicle was off, the contact became aware there was condensation underneath the front of the vehicle. The vehicle was taken to a dealer where the failure was not able to be replicated. The vehicle was taken to the residence. The vehicle was taken back to the same dealer to be diagnosed and the contact was informed that the oil pan and cooler lines needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure by the dealer. The failure mileage was approximately 20,000.

ENGINE

This vehicle is using oil in a rate of about 7-8 quarts every 2000-2500 miles. When the oil dipstick is checked there is not a drop of oil on the dipstick. I have spoken with the dealership concerning this matter and the suggestion from FORD was to purchase another dipstick, which would cost my pocket book around $600. The dealership indicated that there is a service bulletin out at FORD addressing this very issue, however FORD Motor Company will not pay for the repair. There is no way a brand new vehicle should be using this much oil in that little of miles driven. I have searched the web and found hundred of vehicle owners who are describing the exact very nature that I am reporting. FORD's fix was to put thicker oil in the motor and change the oil dipstick. Can you please contact me in regards to my complaint about this issue. My name is [XXX] , [XXX] ; phone number [XXX] ; email address: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

This vehicle is using oil in a rate of about 7-8 quarts every 2000-2500 miles. When the oil dipstick is checked there is not a drop of oil on the dipstick. I have spoken with the dealership concerning this matter and the suggestion from FORD was to purchase another dipstick, which would cost my pocket book around $600. The dealership indicated that there is a service bulletin out at FORD addressing this very issue, however FORD Motor Company will not pay for the repair. There is no way a brand new vehicle should be using this much oil in that little of miles driven. I have searched the web and found hundred of vehicle owners who are describing the exact very nature that I am reporting. FORD's fix was to put thicker oil in the motor and change the oil dipstick. Can you please contact me in regards to my complaint about this issue. My name is [XXX] , [XXX] ; phone number [XXX] ; email address: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle jerked while in first gear and the transmission unexpectedly downshifted. No warning light was illuminated. The vehicle was taken to the dealer however, no cause for the failure was found. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 17,000.

POWER TRAIN

Started slipping last year

POWER TRAIN:AUTOMATIC TRANSMISSION

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however, the vehicle failed to accelerate as intended. The transmission independently downshifted into first gear. The vehicle was uncontrollable and crashed into the median. The contact stated the failure was persistent and had occurred several times. In addition, the contact stated that the vehicle sometimes jerked forward and hard-shifted. The vehicle was taken to the dealer where it was diagnosed with a failed transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact was informed of an unknown recall of the transmission, however, the contact did not receive updates regarding the repair. The manufacturer was made aware of the failure but did not assist. The failure mileage was approximately 89,000.

STEERING

I own a 2018 Ford F-150 with 56,000 miles, and I have been experiencing serious and unpredictable transmission issues. These problems first started around 48,000 miles, but at the time, I assumed it was normal behavior. However, the issues have progressively worsened, and by 55,000 miles, a wrench warning light started appearing intermittently. Symptoms: •While driving at highway speeds, the transmission unexpectedly drops from 10th gear to 1st gear, causing a sudden and severe deceleration. •The gear shifts are jerky, unpredictable, and rough, making it difficult to maintain control of the vehicle. •The wrench warning light appears occasionally but disappears quickly, making diagnosis difficult. •No diagnostic trouble codes (D DTCs) are stored or retrieved when scanned at multiple repair shops. •The issue happens intermittently, making it challenging to replicate on demand. •Started noticing issues at 48k miles, but they became significantly worse around 50k miles when the wrench light began appearing. •I called Ford to reset the radio/computer software, after hearing it might help, but it did not resolve the issue. •The unpredictable transmission behavior causes severe anxiety while driving, as I never know when it will happen again. Attempts to Fix: •I have taken my truck to multiple repair shops and Ford dealerships, but since no codes are present, they have been unable to diagnose or fix the issue. •Mechanics have checked for transmission recalls or software updates, but no clear solution has been provided. •I contacted Ford for a radio/computer software reset, hoping it might help, but this did not fix the problem. Safety Concerns: •The abrupt downshifting poses a serious safety hazard to myself and other drivers on the road, especially at high speeds. •There is an increased risk of accidents due to sudden deceleration and loss of control. •The problem occurs without warning, making it difficult to predict or prevent.

ENGINE

I own a 2018 Ford F-150 with 56,000 miles, and I have been experiencing serious and unpredictable transmission issues. These problems first started around 48,000 miles, but at the time, I assumed it was normal behavior. However, the issues have progressively worsened, and by 55,000 miles, a wrench warning light started appearing intermittently. Symptoms: •While driving at highway speeds, the transmission unexpectedly drops from 10th gear to 1st gear, causing a sudden and severe deceleration. •The gear shifts are jerky, unpredictable, and rough, making it difficult to maintain control of the vehicle. •The wrench warning light appears occasionally but disappears quickly, making diagnosis difficult. •No diagnostic trouble codes (D DTCs) are stored or retrieved when scanned at multiple repair shops. •The issue happens intermittently, making it challenging to replicate on demand. •Started noticing issues at 48k miles, but they became significantly worse around 50k miles when the wrench light began appearing. •I called Ford to reset the radio/computer software, after hearing it might help, but it did not resolve the issue. •The unpredictable transmission behavior causes severe anxiety while driving, as I never know when it will happen again. Attempts to Fix: •I have taken my truck to multiple repair shops and Ford dealerships, but since no codes are present, they have been unable to diagnose or fix the issue. •Mechanics have checked for transmission recalls or software updates, but no clear solution has been provided. •I contacted Ford for a radio/computer software reset, hoping it might help, but this did not fix the problem. Safety Concerns: •The abrupt downshifting poses a serious safety hazard to myself and other drivers on the road, especially at high speeds. •There is an increased risk of accidents due to sudden deceleration and loss of control. •The problem occurs without warning, making it difficult to predict or prevent.

VEHICLE SPEED CONTROL

I own a 2018 Ford F-150 with 56,000 miles, and I have been experiencing serious and unpredictable transmission issues. These problems first started around 48,000 miles, but at the time, I assumed it was normal behavior. However, the issues have progressively worsened, and by 55,000 miles, a wrench warning light started appearing intermittently. Symptoms: •While driving at highway speeds, the transmission unexpectedly drops from 10th gear to 1st gear, causing a sudden and severe deceleration. •The gear shifts are jerky, unpredictable, and rough, making it difficult to maintain control of the vehicle. •The wrench warning light appears occasionally but disappears quickly, making diagnosis difficult. •No diagnostic trouble codes (D DTCs) are stored or retrieved when scanned at multiple repair shops. •The issue happens intermittently, making it challenging to replicate on demand. •Started noticing issues at 48k miles, but they became significantly worse around 50k miles when the wrench light began appearing. •I called Ford to reset the radio/computer software, after hearing it might help, but it did not resolve the issue. •The unpredictable transmission behavior causes severe anxiety while driving, as I never know when it will happen again. Attempts to Fix: •I have taken my truck to multiple repair shops and Ford dealerships, but since no codes are present, they have been unable to diagnose or fix the issue. •Mechanics have checked for transmission recalls or software updates, but no clear solution has been provided. •I contacted Ford for a radio/computer software reset, hoping it might help, but this did not fix the problem. Safety Concerns: •The abrupt downshifting poses a serious safety hazard to myself and other drivers on the road, especially at high speeds. •There is an increased risk of accidents due to sudden deceleration and loss of control. •The problem occurs without warning, making it difficult to predict or prevent.

POWER TRAIN

Purchased vehicle new 11/2018. Took vehicle in per notices from Ford 02/2019 and again on 04/2022 regarding transmission problems. Was advised computer reprogramming would solve problems. Problems with rough shifting continued but was advised by dealer "trans to relearn shift points and may feel firmer than normal". Began experiencing harsher shifting in mid-2023 that has continued. In January 2025 rough shifting progresed to significant shifting issues both accelerating and decelerating and cannot be driven with any confidence. I attempted to have dealer address the problem in 03/2025 but were unable to even examine, hence I sought out an opinion from an independent transmission repair shop and was quoted $8200 for a new transmission (if available). I reached out to the dealer's Service Manager who has acknowledged Ford is aware of many complaints regarding 10/R/80 Transmission problems in model year 2018 Ford F150 Pickup Trucks, but says he is unable to offer any solution because the warranty has expired and Ford refuses to issue a recall. The dealer has advised the transmission must be replaced at my expense and have been quoted $6600 for a Ford remanufactured transmission replacement. Noteworthy, the vehicle has 80,000 miles on it and was told by a Service Writer at the dealer Ford does not recommend transmission service until 100,000 miles. In the meantime I have learned the 10/R/80 Transmission issues are wide spread and is the subject of a Class Action Lawsuit.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that after opening a Ford Pass account and profile, the software was stuck in a learning loop. The transmission seized, skipped, jerked, and the vehicle lunged. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that a bushing was lodged in the axle tube and the transmission needed to be replaced. The vehicle was reset. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 79,000.

POWER TRAIN

This has been going on since approximately the first of this year. Daily incidents to this date. Truck slips into neutral while driving or braking.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the vehicle was consuming an excessive amount of engine oil. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 19-2365. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 102,000.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission slipped, and the vehicle jerked. The RPM fluctuated, and the engine revved, but the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was determined that the CDF cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 149,000.

POWER TRAIN

The transmission is experiencing delayed engagement, harsh shifting, and slipping out of gear. It is at the dealership and available for inspection at this time. The dealer has inspected the transmission and reported that it failed and needs to be replaced. Ford company has been notified and will be conducting their own inspection soon. There were no warning lamps, but this has happened before. This will be the third transmission for this truck. The original transmission was replaced in April 2022 for the same issues. Now three years later, it needs to be replaced again for the same issues. There are several lawsuits against Ford for this particular transmission and multiple TSB’s.

WHEELS:LUGS/NUTS/BOLTS/STUDS

The contact owns a 2018 Ford F-150. The contact stated that upon attempting to change a tire, the contact became aware that the provided tools were unable to be used to complete the wheel replacement. The vehicle was taken to the dealer, who determined that the lug nuts were swollen. The contact was informed that the lug nuts needed to be forcefully removed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 85,000. The VIN was not available.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated over time upon starting his vehicle an abnormal rattling noise could be heard coming from the engine, and no warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was advised that the camshaft phasers were faulty and that they would have to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 113,445. The contact referenced Customer Satisfaction Programs 21B10, 21N03, and 21N08 as probable cause for the failure.

SUSPENSION

This truck was supposed to be recalled under the Transmission recall for 10r80 and I noticed while conducting a decode on the vin number that the type and kind of transmission was never listed so I’m wondering how many people have been going through the same issues as us and if this will get fixed because our vin is not recalled and it should be

POWER TRAIN

This truck was supposed to be recalled under the Transmission recall for 10r80 and I noticed while conducting a decode on the vin number that the type and kind of transmission was never listed so I’m wondering how many people have been going through the same issues as us and if this will get fixed because our vin is not recalled and it should be

ENGINE

This truck was supposed to be recalled under the Transmission recall for 10r80 and I noticed while conducting a decode on the vin number that the type and kind of transmission was never listed so I’m wondering how many people have been going through the same issues as us and if this will get fixed because our vin is not recalled and it should be

POWER TRAIN

The transmission doesn't shift properly, we took it in and had the transmission rebuilt but it started having the same problem again after 3 months. The truck only has 113,000 miles on it. It is a safety concern because at high speeds it will down shift.

POWER TRAIN

Unknown

POWER TRAIN

My transmission started acting up, as in slipping, missing gears completely, and numerous times while in 10th gear.(10 speed transmission) it tried to drop down to first gear. Scared me pretty bad considering I was on highway. After that it would start out in 4th gear. Someone had told me there was a recall out for this problem, so I looked into it. All this happening is part of a Ford recall yet my vin number is not showing any recalls? I don’t understand so now my truck sits because I can’t afford 10,000 for a new one to be put in. I took it in to the shop to have it looked at, I paid 600 for a transmission filter to be replaced and was told by the owner after he put it on the computer that the only code was a communication error. Didn’t see anything when replacing filter that showed any signs of wear in transmission

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated while driving 35 MPH and depressing the accelerator pedal, the vehicle failed to respond as needed. The contact stated that the transmission had seized in first gear. No warning light was illuminated. A dealer was contacted. The vehicle was not taken to a dealer to be diagnosed. The contact's husband changed the transmission fluid and became aware of small metallic debris in the transmission fluid. The vehicle was not repaired. The failure had occurred on several occasions. The manufacturer was notified of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 151,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The contact referenced Customer Satisfaction Program: 21N03; as the probable cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.

STEERING

This has now happened 8+ times. While traveling on the highway towing either a boat or trailer, my engine shuts down. This has happened at 75 mph. The error code :Auto StartStop Shift to P, then Restart Engine" displays on the instrument panel. Power steering does not work, steering becomes quite difficult. I have found several other instances of this same issue in Ford forums. So... at 75mph, on a highway, I lost all power 3-5 times in one trip. Each time I coasted to the safety strip, put the truck in park, and restarted. Several times the vehicle would not restart immediately. I pulled off the highway and did some research and disables the Auto Start/Stop feature, which seemed to alleviate the issue. Unfortunately I cannot permanently disable the feature. I did stop at a Ford dealership and showed them a picture of the error code. The dealership did not have a fix, and stated it was not a known issue. The last instance was in November, I have not towed since then. Today another mechanic flashed the PM module that controls Auto Start/Stop for another issue, an emissions recall, but did not know if that update would also clear up the towing issue. I have found at least 5 other instances of the the same issue with other Ford F150s in online forums.

POWER TRAIN

This has now happened 8+ times. While traveling on the highway towing either a boat or trailer, my engine shuts down. This has happened at 75 mph. The error code :Auto StartStop Shift to P, then Restart Engine" displays on the instrument panel. Power steering does not work, steering becomes quite difficult. I have found several other instances of this same issue in Ford forums. So... at 75mph, on a highway, I lost all power 3-5 times in one trip. Each time I coasted to the safety strip, put the truck in park, and restarted. Several times the vehicle would not restart immediately. I pulled off the highway and did some research and disables the Auto Start/Stop feature, which seemed to alleviate the issue. Unfortunately I cannot permanently disable the feature. I did stop at a Ford dealership and showed them a picture of the error code. The dealership did not have a fix, and stated it was not a known issue. The last instance was in November, I have not towed since then. Today another mechanic flashed the PM module that controls Auto Start/Stop for another issue, an emissions recall, but did not know if that update would also clear up the towing issue. I have found at least 5 other instances of the the same issue with other Ford F150s in online forums.

FUEL/PROPULSION SYSTEM

This has now happened 8+ times. While traveling on the highway towing either a boat or trailer, my engine shuts down. This has happened at 75 mph. The error code :Auto StartStop Shift to P, then Restart Engine" displays on the instrument panel. Power steering does not work, steering becomes quite difficult. I have found several other instances of this same issue in Ford forums. So... at 75mph, on a highway, I lost all power 3-5 times in one trip. Each time I coasted to the safety strip, put the truck in park, and restarted. Several times the vehicle would not restart immediately. I pulled off the highway and did some research and disables the Auto Start/Stop feature, which seemed to alleviate the issue. Unfortunately I cannot permanently disable the feature. I did stop at a Ford dealership and showed them a picture of the error code. The dealership did not have a fix, and stated it was not a known issue. The last instance was in November, I have not towed since then. Today another mechanic flashed the PM module that controls Auto Start/Stop for another issue, an emissions recall, but did not know if that update would also clear up the towing issue. I have found at least 5 other instances of the the same issue with other Ford F150s in online forums.

POWER TRAIN

We have a 2018 Ford F150 10 speed transmission coyote that was manufactured in Kansas City. Thousands of trucks were recalled because of transmission issues to four manufacturing plants and the manufacturing plant in Kansas was one of them. As thousands of trucks were listed via vin number to the recall our truck was never added and we are wondering why? We have placed thousands of dollars into our vehicle and have maintained its maintenance to be going through the very same issues that the recall has issued on Ford. Our vehicle is at the ford dealership and while we wait to see if ford will assist us under a customer satisfaction program and we pinch every penny to see if we can afford a transmission; we are in awe that our vehicle was never placed in that recall. We need our vehicle vin added to that recall as it should have been in the first place.

ENGINE

With 83,000 miles, we checked the oil to discover it was empty. Upon taking it to the dealer, they determined that there was severe scoring due to the known PCV value issue under TSB 19-2365 for excessive oil consumption. Prior to this time, there had been no oil issues with the vehicle. Dealer recommended replacement of the engine. The engine was replaced in August 2024 with a remanufactured engine. The oil was changed on December 5, 2024. From that point to February 25, 2025, the oil was checked periodically with 3 quarts of oil being added over that period of time. We took the truck back to the dealer to check to see why there is excessive oil consumption again. The dealer instructed us that they would need to follow the recommended action in TSB 19-2365 to reprogram the powertrain control module, install a new engine oil level indicator, and change the engine oil. We would then need to bring the truck in weekly for the dealer to check the oil to assess whether there was excessive consumption of oil. We asked why the engine would have been replaced in August 2024 with another engine that had the same problem as the engine replaced. Weren't the corrections done to the engine per the TSB 19-2365? We were told they did not know.

FUEL/PROPULSION SYSTEM

The cam phasers on my 2018 Ford F-150 Raptor are failing now as I hear rattles on a cold start from the engine, which has then been proved out by technicians at the Autonation dealership here in Frisco, Texas. They are suggesting full replacement for all the phasers which causes major safety concerns. I use my car to drop my [XXX] son at daycare every day and drive 30 miles each way to work. I know that Ford offered customer satisfaction program for 2018 manufactured F-150s but somehow the recall doesn't apply to my vehicle. The repair costs are $6k quoted by the dealership I mentioned and it is simply too expensive for us to be able to afford. Therefore, I was wondering if you could please add this recall to my VIN which will allow me to get this safety concern resolved at a Ford dealership. I would really appreciate it if you could do that. Have a great day! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM

Radio went out not long after I bought it. Nothing on that end works. No back up camera, nothing. Bad apim module. 1400 to replace. It’s such a common issue and should be a recall.

POWER TRAIN

10R80 transmission CDF drum broke free and has caused hard shifting, dropping gears entirely ant highway speeds and altogether has lead to my vehicle being parked for months while i save up to replace the transmission. Is a known issues according to 3 different dealerships/transmission shops.

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle hesitated and briefly lost motive power. The check engine warning light was illuminated. The vehicle was driven slowly to a repair shop where it was diagnosed with fuel intrusion into the catalytic converters, causing the failure. The catalytic converters, fuel injectors, and manifolds were replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 117,000.

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle hesitated and briefly lost motive power. The check engine warning light was illuminated. The vehicle was driven slowly to a repair shop where it was diagnosed with fuel intrusion into the catalytic converters, causing the failure. The catalytic converters, fuel injectors, and manifolds were replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 117,000.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated that upon removing the engine cover, the contact noticed that oil was leaking from the valve cover gasket. The used car dealer was notified of the failure. The Ford dealer was notified of the failure and informed the contact that it was a known failure. The contact was awaiting a diagnostic test and an estimate from the dealer for the cost of the repair. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 35,000.

UNKNOWN OR OTHER

We received a recall letter for Emission recall dealing with the system reading that the catalytic converter is bad. We had this happen a year ago, and had to have the catalytic converter replaced because it was showing it was bad. This recall letter says that it will show it’s bad, but may not be bad. We spent almost $3000 because we live in a state with inspections. This letter shows that it was the computer that messed up. We are trying to deal with Ford to see if we can get reimbursed since there’s a recall on the chip. The recall is emission recall 24E12. The work wouldn’t have needed done if the chip wouldn’t had shown the catalytic converter was bad.

POWER TRAIN

We received a recall letter for Emission recall dealing with the system reading that the catalytic converter is bad. We had this happen a year ago, and had to have the catalytic converter replaced because it was showing it was bad. This recall letter says that it will show it’s bad, but may not be bad. We spent almost $3000 because we live in a state with inspections. This letter shows that it was the computer that messed up. We are trying to deal with Ford to see if we can get reimbursed since there’s a recall on the chip. The recall is emission recall 24E12. The work wouldn’t have needed done if the chip wouldn’t had shown the catalytic converter was bad.

FUEL/PROPULSION SYSTEM

We received a recall letter for Emission recall dealing with the system reading that the catalytic converter is bad. We had this happen a year ago, and had to have the catalytic converter replaced because it was showing it was bad. This recall letter says that it will show it’s bad, but may not be bad. We spent almost $3000 because we live in a state with inspections. This letter shows that it was the computer that messed up. We are trying to deal with Ford to see if we can get reimbursed since there’s a recall on the chip. The recall is emission recall 24E12. The work wouldn’t have needed done if the chip wouldn’t had shown the catalytic converter was bad.

VEHICLE SPEED CONTROL

1. The Transmission 2. -While driving at highway speeds the vehicle slipped into neutral multiple times, other vehicles have swerved to avoid our sudden slow down. -Has lurched forward from stop when foot was removed from brake at intersection with pedestrian present. -Stalled completely when auto stop start engaged and impeded cross traffic at night 3. Yes the problem has been reproduced and confirmed multiple times by independent service center. 4. No, the transmission has not been inspected by FORD or anyone else 5. There were no warning lamps, or messages. The only symptom at first was rough shifting. Transmission no longer knows what gear to be in. For example it will move to tenth at 25mph or drop to first gear at 50mph. Adaptive learning computer has been reset multiple times. A warning light started coming on intermittently ("wrench" symbol) after changing fluid. Each time computer has been reset a different code pops up associated with the wrench light coming on.

POWER TRAIN

1. The Transmission 2. -While driving at highway speeds the vehicle slipped into neutral multiple times, other vehicles have swerved to avoid our sudden slow down. -Has lurched forward from stop when foot was removed from brake at intersection with pedestrian present. -Stalled completely when auto stop start engaged and impeded cross traffic at night 3. Yes the problem has been reproduced and confirmed multiple times by independent service center. 4. No, the transmission has not been inspected by FORD or anyone else 5. There were no warning lamps, or messages. The only symptom at first was rough shifting. Transmission no longer knows what gear to be in. For example it will move to tenth at 25mph or drop to first gear at 50mph. Adaptive learning computer has been reset multiple times. A warning light started coming on intermittently ("wrench" symbol) after changing fluid. Each time computer has been reset a different code pops up associated with the wrench light coming on.

UNKNOWN OR OTHER

Transmission slipping And as its driving from 4th gear it drops down to 1st gear and it slips wont go into gear and it stops for a couple of seconds

POWER TRAIN

Transmission slipping And as its driving from 4th gear it drops down to 1st gear and it slips wont go into gear and it stops for a couple of seconds

LATCHES/LOCKS/LINKAGES

The contact owns a 2018 Ford F-150. The contact stated while the vehicle was parked in the driveway, the door failed to close due to the extreme cold weather. The contact manually rigged the door closed while driving to work. There were no warning lights illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that there was water inside the door lock and unlock cables. The contact stated that the rusted cables caused the locking failure and needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 95,415.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated that while driving at approximately 40 MPH, the check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.

ENGINE

A significant knocking sound can be heard from my truck during cold start and when at idle and remains an issue that Ford did not address as part of their Customer Satisfaction Program 21N03 issued on March 21, 2021. That specific CSP specifically excluded my model (Ford F-150 Raptor) from the program; however, my vehicle exhibits the exact same cam phaser issues and has already been identified by my local Ford dealership as the root cause. I am submitting this request that the NHTSA will require/force Ford to honor their product and fully cover the cost of needed repairs no different than what they did as part of the CSP 21N03.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that on two occasions while in reverse (R), there was a loud noise coming from the rear of the vehicle. The vehicle was shifted to drive (D) and then to reverse(R) and the noise was lessened. The contact stated that the vehicle was then shifted into drive(D) and the vehicle accelerated inadvertently. The brake pedal was depressed to stop the vehicle. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 44,000.

BACK OVER PREVENTION: WARNINGS

There was something wrong with the Ford 10 speed transmission on my truck - 2018 Ford F 150. The transmission would jerk hard at completely random times. The biggest safety issue was that at times it wouldn't "go" when you pushed on the gas causing a delay that was particularly problematic when you were pulling into traffic. There needs to be a recall. If you google F150 10 speed transmission problems, there have been a myriad of them. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VEHICLE SPEED CONTROL

There was something wrong with the Ford 10 speed transmission on my truck - 2018 Ford F 150. The transmission would jerk hard at completely random times. The biggest safety issue was that at times it wouldn't "go" when you pushed on the gas causing a delay that was particularly problematic when you were pulling into traffic. There needs to be a recall. If you google F150 10 speed transmission problems, there have been a myriad of them. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

There was something wrong with the Ford 10 speed transmission on my truck - 2018 Ford F 150. The transmission would jerk hard at completely random times. The biggest safety issue was that at times it wouldn't "go" when you pushed on the gas causing a delay that was particularly problematic when you were pulling into traffic. There needs to be a recall. If you google F150 10 speed transmission problems, there have been a myriad of them. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

STRUCTURE:BODY

Door latching system is often inoperable when temperatures are below freezing. The door will not latch and must be held close while driving. Vehicle has been repaired once by dealer per bulletin 18N03 but the problem persists.

POWER TRAIN

Complete transmission failure causing lose of power. 2023 Replaced transmission 65,000 miles. 02/14/2025 New transmission 80,000 miles lose of power when accelerating to pass then huge Bang! Truck spent approx. a month or more during warranty to fix 4wd issues.

ENGINE

Powertrain control module software is faulty, causing improper diagnosis of catalytic converters efficiency. Prompting a check engine light and P0430/P0420 code. I could not pass emissions testing with this code. The Ford dealer made me pay out of pocket to replace catalytic converters ~6 months ago, total cost of $2975.12. The have now addressed that it is unlikely the catalytic converters were faulty, and are offering no reimbursement.

ELECTRICAL SYSTEM

Powertrain control module software is faulty, causing improper diagnosis of catalytic converters efficiency. Prompting a check engine light and P0430/P0420 code. I could not pass emissions testing with this code. The Ford dealer made me pay out of pocket to replace catalytic converters ~6 months ago, total cost of $2975.12. The have now addressed that it is unlikely the catalytic converters were faulty, and are offering no reimbursement.

FUEL/PROPULSION SYSTEM

Powertrain control module software is faulty, causing improper diagnosis of catalytic converters efficiency. Prompting a check engine light and P0430/P0420 code. I could not pass emissions testing with this code. The Ford dealer made me pay out of pocket to replace catalytic converters ~6 months ago, total cost of $2975.12. The have now addressed that it is unlikely the catalytic converters were faulty, and are offering no reimbursement.

POWER TRAIN

Transmission shifts hard, also unnecessarily will drop down a gear when driving, then goes back in right gear. The problem would not duplicate when I took it to the dealership. No warning lights. Problem started about a year after we bought it, took it to the dealership and the technician said he updated the computer, but it only helped for about 6 months. The hard shifting does not occur every time you put it into drive or park, but it does do it quite often and is getting worse every day.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal knocking sound coming from the vehicle. There was no warning light illuminated. The contact stated that the transmission was shifting hard while depressing the accelerator pedal. The contact used a code reader to attempt to determine the cause of the failure but was unable to retrieve a fault code. The vehicle was taken to a dealer however, the cause for the failure was not yet determined. Upon investigation, the contact discovered that the failure was related to the cam phasers. The vehicle was not repaired. The manufacturer was also notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 65,000.

POWER TRAIN

Transmission frequently doesn't shift correctly. Leaving the house in the morning has trouble shifting to 2 on a neighborhood Street. Rpm climbs very high and finally jerks into second gear. Very dangerous. Pulling out on major highway. The transmission has trouble finding 2nd ,3rd or 4th gear. Same thing. Will go catch a couple of gears and not engage gear. This is very dangerous as if someone is coming up behind me and my truck randomly stuck in neutral and don't have forward momentum I have almost had some close collisions with some one running into the back of me. There is no recall with ford at this time this needs to be recalled as this is very dangerous for this to randomly happen in traffic.

ENGINE

My coolant/water housing had an issue and caused a leak by the thermostat and it caused my engine to overheat while I was driving. I had my 10yr old son in the vehicle with me and had I not had the opportunity to pull over into a Walmart parking lot almost immediately in order to get some coolant into my truck, it would have been disastrous. The warning for high engine temperature was the only warning I had as I was unaware that I had any type of coolant leak. This could and may have caused some more damage than just the mandatory repairs that I had to do because this is my mode of transportation to/from work for the Federal Government.

POWER TRAIN

Hard uneven shifting of the 10 speed transmission. One incident occurred on the highway at 72mph when the truck suddenly jerked but then recovered. I was holding the accelerator steady at the time of the incident. This is a major safety concern at this speed with kids in the vehicle. Truck has also experienced uneven shifting throughout its life (currently around 100k miles) but this was the first eye opening incident.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated while driving 40 MPH, the gear shifter engaged independently. No warning light was illuminated. The dealer was contacted. The first time the failure had occurred the failure persisted. The vehicle was taken to the dealer where it was diagnosed that the PCM software needed to be updated and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 150,000.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated that while the vehicle was idling, the contact heard a ticking sound coming from under the hood and noticed an abnormal white smoke coming from the rear exhaust. No warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. Upon further inspection, the VIN was related to Customer Satisfaction Program: 21N03; however, the warranty had expired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated while the vehicle was parked, there was an abnormal sound coming from the engine compartment. No warning light was illuminated. The contact was notified that the VIN was included in an undisclosed recall. The vehicle was taken to a dealer where it was diagnosed that the cam phasers needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 45,000.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated that while cold starting the vehicle, there was an abnormal rattling sound coming from the vehicle. There was no warning light illuminated. The contact then received a letter from the manufacturer that the cam phasers were defective and would be replaced under warranty. The vehicle was taken to the dealer and the part was replaced. Recently, the contact stated that the failure returned. The vehicle was taken back to the dealer for an unrelated issue and the check engine warning light illuminated on the instrument panel. A diagnostic test was performed, and the contact was informed that the cam phasers were defective; however, the repair was no longer covered under warranty. The manufacturer was notified of the failure and the contact was informed that the initial cam phasers placed in the vehicle were refurbished parts needed to be replaced. The contact was never notified of this and was informed that the vehicle no longer qualified for the repair under warranty. The contact was then referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The approximate failure mileage was 91,157.

POWER TRAIN

Experienced a rapid, dangerous downshift on the highway that took me from 70 mph to 50 mph. After that, the truck shifts roughly into gears 1-7 then hesitates into gears 8-10. Additionally, trucks downshifts cause passengers to lunge forward at random times as it skips and slips in and out of all gears. I took the vehicle to my local Ford dealer immediately and was told i need to spend $10,000 on a new transmission. After researching, this is a KNOWN issue with this year and model of truck. It is grounds for a recall and I see there are a few already in process along with a class action lawsuit. Please help! I am without a working vehicle and have young children.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated while his son was driving 70 MPH, the transmission unexpectedly downshifted. The contact was unsure whether there was a warning light illuminated. The driver was able to pull over to the side of the road. The contact stated that the vehicle returned to normal functionality. The vehicle was taken to the dealer; however, the vehicle was not diagnosed; however, transmission fluid was added. The contact stated that the failure persisted. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The failure mileage was approximately 60,000.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated that upon taking the vehicle to the dealer for regular service, the contact was made aware of a failure with the variable camshaft timing. No warning lights were illuminated. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 87,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle and while the vehicle was idling, there was an abnormal ticking sound coming from the engine. The vehicle was taken to the dealer, where the contact was informed that the sound was normal and was coming from the turbo. The contact stated that the failure persisted. The check engine warning light was illuminated. The vehicle was taken to Ashland Motors, where DTC: P0011 was retrieved. The mechanic diagnosed that the cam phasers needed to be replaced. The vehicle was repaired. The contact related the failure to Ford Campaign Number: 21B10. The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 54,500.

POWER TRAIN

The transmission is regularly having issues. It is though it cannot find the right gear and when shifting it will sometimes be lagging or shifts extremely hard. I have had the transmission serviced three times in the 112,000 miles driven and it still seems to have issues.

STRUCTURE:BODY

The doors do not properly latch in cold weather. Yes available for inspection. The door came open while we driving down the road. The dash light came on indicating door was ajar. Door was not able to be closed after repeated attempts of closing. Passenger has to hold the door closed. Same occurrence happened to the driver side door and it would not latch so the vehicle couldn’t be used that day otherwise driver would have to hold door closed.

ENGINE

Ford F-150 equipped with 5.0L with 68,000 miles has a significant amount of engine oil loss between recommended intervals from the manufacturer. Took vehicle to dealership it was bought from brand new, they confirmed the level. Added oil, then the service department manager said, “we’ll have to do the oil consumption test. This is the test Ford recommends on the Service Board and they know about the problem.” They will send data to Ford, and Ford will recommend to “more than likely put a new motor in.” Since I’m just out of warranty, I have to pay over $15,000 out of pocket for a problem Ford knows about.

UNKNOWN OR OTHER

(A known defective Product/Part ) My name is [XXX] , and I am a retired military veteran and former police officer. I proudly served my country and community, including a deployment to Africa from 2021–2022. Unfortunately, during my service, I developed a chronic medical condition that ultimately led to my inability to continue working as a police officer and a soldier. Due to my physical limitations, I was honorably released from law enforcement, a career I deeply valued.   In 2019, I purchased a 2018 Ford F-150 XLT 5.0 Crew Cab with 14,000 miles on the odometer which has always been a goal of mine. In an effort protect my investment, I purchased an extended warranty, which I believed would cover me until I reached 100,000 miles. The truck currently has 77,000 miles, and I recently experienced a serious mechanical issue.   While returning home from dropping my son off at college, my truck began harshly shifting, hesitating between gears, and jerking forward. The wrench light appeared, and I experienced a significant decrease in power. I immediately took it to Landers Ford in Covington, TN, where I was informed that the CDF drum is malfunctioning—a known issue with this type of transmission. The estimated repair cost is $9,335.14, but I was informed that my extended warranty had expired in 2024. I have meticulously taken care of my truck since I purchased it. I have only recently started driving it on a regular basis. As a [XXX] living on a fixed income, I simply do not have the means to cover this cost. This appears to be a known issue with several models of the Ford F-150. Some of the sites that reference this issue are: [XXX] [XXX] [XXX] I am seeking assistance to get this resolved and corrected INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

(A known defective Product/Part ) My name is [XXX] , and I am a retired military veteran and former police officer. I proudly served my country and community, including a deployment to Africa from 2021–2022. Unfortunately, during my service, I developed a chronic medical condition that ultimately led to my inability to continue working as a police officer and a soldier. Due to my physical limitations, I was honorably released from law enforcement, a career I deeply valued.   In 2019, I purchased a 2018 Ford F-150 XLT 5.0 Crew Cab with 14,000 miles on the odometer which has always been a goal of mine. In an effort protect my investment, I purchased an extended warranty, which I believed would cover me until I reached 100,000 miles. The truck currently has 77,000 miles, and I recently experienced a serious mechanical issue.   While returning home from dropping my son off at college, my truck began harshly shifting, hesitating between gears, and jerking forward. The wrench light appeared, and I experienced a significant decrease in power. I immediately took it to Landers Ford in Covington, TN, where I was informed that the CDF drum is malfunctioning—a known issue with this type of transmission. The estimated repair cost is $9,335.14, but I was informed that my extended warranty had expired in 2024. I have meticulously taken care of my truck since I purchased it. I have only recently started driving it on a regular basis. As a [XXX] living on a fixed income, I simply do not have the means to cover this cost. This appears to be a known issue with several models of the Ford F-150. Some of the sites that reference this issue are: [XXX] [XXX] [XXX] I am seeking assistance to get this resolved and corrected INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER

My son brought his vehicle in for service because his coolant had been leaking and the fan was constantly running very loud. The guy in the service department told him that it was a recall. After four days, they finally diagnosed it as an excessive coolant leak. I spoke with the service manager, Josh Bass and he sent a quote for $995.61 and didn't even specify what work was going to be done to the truck on the quote. Josh verbally told me over the phone that the water pump needs to be replaced to fix the problem. The truck has less than 60,000 miles on it and should be on recall. The coolant leak could lead to major engine problems. This issue is very concerning and should be reported immediately!

POWER TRAIN

The transmission failed. Yes available on request. The vehicle was diagnosed by Gary Smith Ford in Ft Walton Beach Florida. The vehicle jumps out of gear when driving down the road rendering it undriveable. A slight “clunk” and delay to go into 1st gear when cold began at 30,000 miles. Just thought it needed a software update. At 70,000 miles, the engine light came on and I took it to Gary Smith Ford. The miles on it are light miles. No towing or city driving.

POWER TRAIN

In 2019, I purchased a 2018 Ford F-150 XLT 5.0 Crew Cab, VIN # [XXX] 00 miles on the odometer which has always been a goal of mine. In an effort protect my investment, I purchased an extended warranty, which I believed would cover me until I reached 100,000 miles. The truck currently has 69,000 miles, and I recently experienced a serious mechanical issue.   While returning home from dropping my son off at college, my truck began harshly shifting, hesitating between gears, and jerking forward. The wrench light appeared, and I experienced a significant decrease in power. I immediately took it to Landers Ford in Covington, TN, where I was informed that the CDF drum is malfunctioning—a known issue with this type of transmission. The estimated repair cost is $9,335.14, but I was informed that my extended warranty had expired in 2024.  I have meticulously taken care of my truck since I purchased it. I have only recently started driving it on a regular basis. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

10R80 transmission jerking, harsh shifting, lunging, clunking, hesitation, and sudden loss of power, slipping,

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford F-150. The contact stated while attempting to start the vehicle, there was a knocking sound coming from the engine. The contact stated that a dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the cam phasers and timing chain needed to be replaced. The vehicle was repaired the first time the failure occurred. The vehicle was not repaired currently. The contact was relating the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the VIN was not included in the recall. The manufacturer was notified of the failure and opened a case and notified the contact that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 20,000.

POWER TRAIN

My 2018 Ford F150 with the 2.7L V6 Ecoboost and 10R80 10 speed automatic transmission was purchased used with around 50k miles on it. At approximately 100K miles the transmission started acting funny. After taking off from a stop with the transmission in 1st gear, as it went to shift up to the 2nd gear, the truck would rev as if it was in neutral with no power, then eventually slam violently into gear to the point where the tires would squeal. This is obviously dangerous as it is unpredictable and could cause the vehicle to lurch and hit another object uncontrollable. Especially in low speed areas such as parking lots. The truck had several CEL lights on including P0761. My research found several TSB's for the transmission usually indicated the CDF drum was the failure. I made an appointment with a local ford dealer and explained the circumstances to recreate the issue as it mostly occurred when the vehicle was cold. After $150 fee they told me they could not recreate it and no issue was obvious to them. I eventually went to a transmission specialist who confirmed the CDF drum was slipping and ended up paying $7,000 out of pocket to get it fixed.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated that upon taking the vehicle to the dealer for service, the contact was informed that the dealer observed an abnormal oil leak at the oil pan but provided no specific diagnostic results. No warning lights were illuminated. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 74,000.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to an independent mechanic and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 83,000.

ENGINE

The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine. No warning lights were illuminated. The vehicle was taken to a local dealer, where the vehicle was inspected; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. However, the contact was informed that the vehicle was consuming an excessive amount of oil, and the engine needed to be dissembled for a comprehensive diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, an abnormal sound was coming from the transmission while upshifting from the 5th gear to the 8th gear. No warning light was illuminated. The vehicle was taken to the dealer and was diagnosed with transmission failure. The vehicle was repaired; however, the failure reoccurred. The vehicle was diagnosed, and the contact was informed that the transmission needed to be replaced. The manufacturer was made aware of the failure but offered no assistance since the vehicle was not under warranty. The approximate failure mileage was 49,000.

POWER TRAIN:AUTOMATIC TRANSMISSION

The contact owns a 2018 Ford F-150. The contact stated while attempting to drive the vehicle, the vehicle failed to accelerate as needed. The contact stated that the transmission was skipping gear, and shifted improperly, with the RPM revving abnormally. The contact stated that after depressing the accelerator pedal to the floorboard the vehicle failed to respond as needed. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The vehicle was diagnosed, and the contact was informed that unknown technology needed to be upgraded. The local dealer was contacted, and the vehicle was diagnosed with transmission failure. The vehicle was repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.

POWER TRAIN

TRANSMISSION SLIPPAGE, MISSED GEARS, RPM FLARING, AND TRANSMISSION SEEMING TO BE IN NEUTRAL WHILE DRIVING. LOSS OF POWER WHEN DRIVING CAUSING VEHICLE TO SLOW DOWN IN TRAFFIC. NO ENGINE CODES PRODUCED. ISSUES WITH SHIFT INDICATOR BOUNCING FROM 10TH TO 1ST GEAR WHILE IT SEEMS THE TRANSMISSION IS IN NUETRAL. HARD TRANSMISSION SHIFTS. OVER REVING SHIFT POINTS OR NO SHIFT CONDITIONS. CURRENTLY BEING DIAGNOSED BY A MECHANIC TO SEE WHAT THE ISSUE IS. WHETHER IT'S MECHANICAL OR COMPUTER ISSUE. PROBLEM IS RANDOM AND HARD TO DUPLICATE WHILE DRIVING. DANGERS INCLUDE CAUSING AN ACCIDENT WHILE IN TRAFFIC TO GETTING HIT BY OTHER VEHICLES. ISSUES AT TIMES WHEN DRIVING UP A HILL AND A NEUTRAL SITUATION OCCURS LOSING SPEED AND HAVING TO COMPLETELY STOP AS SPEED CAN NOT BE MAINTAINED.

UNKNOWN OR OTHER

Transmission failure. When going into second gear the truck would start to stall for a brief minute before shifting into next gear. This was causing harsh, and delayed shifting. Never got into an accident, but majority of the time the shifting delays would happen when turning or getting up to 35 MPH. When this occurred the truck would stall which would cause cars following stopping fast and could have caused a fender bender. Truck was taken into a ford dealer. They updated PCM trans software update- that did not fix it. They then recommend total body value replacement which was done. That did not fix it. Now they are recommending total transmission replacement with cost at $10K. The wrench light would come on every time a bad shift would occur. Dealer admitted that they have been doing total value body replacements left and right with known transmission issues with 2018 F150.

POWER TRAIN

Transmission started dropping into 1st gear from higher speeds of around 20 to 30 miles an hour before it started missing gears and I had to have it rebuilt.

ENGINE

Cold start engine rattle

FUEL/PROPULSION SYSTEM

The Cam phasers on this vehicle are defective. This will be my third cam phasers in less than 3 years. The Cam Phasers cause the emissions to fail and can also cause unsafe driving such as the first time they failed while driving on the highway. I have brought this to the attention of the dealership numerous times and they say they can't duplicate it, even though it makes the noise when turning on the car or idling every time. They finally admitted this past visit to the Mall of Georgia Ford that it is an issue and a known recurring issue with this vehicle. I see the issue reported online, Ford Facebook pages, blogs, etc with thousands of people experiencing the same unsafe issue with both emissions and driving safety. Please advise.

ENGINE

The Cam phasers on this vehicle are defective. This will be my third cam phasers in less than 3 years. The Cam Phasers cause the emissions to fail and can also cause unsafe driving such as the first time they failed while driving on the highway. I have brought this to the attention of the dealership numerous times and they say they can't duplicate it, even though it makes the noise when turning on the car or idling every time. They finally admitted this past visit to the Mall of Georgia Ford that it is an issue and a known recurring issue with this vehicle. I see the issue reported online, Ford Facebook pages, blogs, etc with thousands of people experiencing the same unsafe issue with both emissions and driving safety. Please advise.

POWER TRAIN

My 2018 Ford F-150 XLT truck has a 10R80 10 speed transmission with 83,500 miles and the transmission is not shifting correctly. I can’t pull out into traffic most of the time because it does not go into the next gear correctly, which is 2nd thru 7th gear. It seems to work better once it’s driven for a while every time I drive it.

LATCHES/LOCKS/LINKAGES

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the rear driver's and passenger's side doors latches independently unlocked and the driver's and passenger's rear doors swung open. The contact stated that the failure was intermittent at first but had become persistent. The contact stated that the failure occurred after the vehicle was taken through the car wash. The contact, who is an independent mechanic, diagnosed the cause of the failure as moisture inside the door wells. The contact used bungy cords to prevent the doors from swinging open. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 42,000.

LATCHES/LOCKS/LINKAGES

The contact owns a 2018 Ford F-150. The contact stated that the driver’s side door latch froze and failed to latch securely. The contact stated that the failure occurred in colder climates for several hours. The contact stated that after the vehicle had warmed up for 15 minutes, the door latch operated as designed and the door closed properly. The contact was concerned about the safety of the vehicle with the door not locking as needed. The local dealer was contacted; however, the vehicle was not diagnosed, and the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.

POWER TRAIN

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to an independent mechanic and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 180,000.

POWER TRAIN

Cam phasers, turbos, exhaust manifolds. Cam phasers failed in the truck and started to make are really bad rattling noise on the cold start. After it warmed up it had the sound of a diesel engine. Mechanics said this an issue with this vehicle and only has a TSB put out for it. Mechanic stated if it wasn’t repaired could cause further damage to the engine due to metal pieces from cam phasers. Exhaust manifolds are warped and created a leak. Could smell exhaust from the leak and needed to be replaced. Turbos where leaking oil as well, truck doesn’t tow any type of trailer or heavy weight. Mechanic stated this is also a common issue with these trucks. All repairs where done within a month of each other. Mechanic also stated that the transmissions in these trucks have issues. Slipping gears, hard shifting etc. my vehicle is showing some signs of these issues. But doesn’t seem to be as concerning at this time. Could be a issue in the future

ENGINE

Cam phasers, turbos, exhaust manifolds. Cam phasers failed in the truck and started to make are really bad rattling noise on the cold start. After it warmed up it had the sound of a diesel engine. Mechanics said this an issue with this vehicle and only has a TSB put out for it. Mechanic stated if it wasn’t repaired could cause further damage to the engine due to metal pieces from cam phasers. Exhaust manifolds are warped and created a leak. Could smell exhaust from the leak and needed to be replaced. Turbos where leaking oil as well, truck doesn’t tow any type of trailer or heavy weight. Mechanic stated this is also a common issue with these trucks. All repairs where done within a month of each other. Mechanic also stated that the transmissions in these trucks have issues. Slipping gears, hard shifting etc. my vehicle is showing some signs of these issues. But doesn’t seem to be as concerning at this time. Could be a issue in the future

STRUCTURE:BODY

Doors will not latch in temps below 30degrees F.

UNKNOWN OR OTHER

The transmission was up-shifting from 1st gear to 3rd, then from 6th gear to 8th, then from 8th gear to 10th gear without any increased gas pedal pressure. While at a stop sign and having my foot applied to the brake pedal, the transmission was jumping and jerking the truck forward to move! I had to put my foot harder on the brake pedal to keep the truck from moving into the intersection! I called the dealership and they advised me not to drive our truck, due to possible more damage to the transmission. The dealership told us that it might just be a programming/software issue, that a possible re-flashing of the transmission might be the issue. That the vehicle starts to learn how you drive? We were first charged a service fee to diagnose this transmission about $250.00. I was worried that I would rear end someone, due to this transmission trying to force me forward at every stop! While driving, it was doing a jerking motion that was very forceful. This should be a nationwide recall due to this transmission not responding correctly and possibly causing a serious vehicle accident, not by an operator error! Our mileage was at 48,203 miles when we took it to the dealership. The powertrain is for 5 years or 60,000 miles. We paid $3,520.00 + the $250.00 to diagnose. Ford paid $2,880.00 due to the low mileage and it just ran out of warranty. If you notice any unexplained jerking motion while driving get it checked out ASAP! Ask about Fords Customer Loyalty Score/Financial Assistance to help pay for this unexpected bill!

UNKNOWN OR OTHER

When it gets close to negative temps the door locks won’t work to close the door and the door won’t actually close. I can’t drive with me door open. I have had the recall and door were fixed 2021 and it is a occurred event

STRUCTURE:BODY

Rear doors get frozen and will not latch to stay shut. My daughter almost flew out of the vehicle when we went around a corner. I literally had to turn the heat on high hood the door closed for 30 minutes to get it warm enough to latch and stay shut. This is usually following a car wash within a 7 day span. I am not sure how there cannot be a recall for this. Everyone that I know with an F150 has had the same issues.

UNKNOWN OR OTHER

When accelarating the truck jerks or hesitatess as if it is struggling to get to the next gear.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. The vehicle was taken to the local dealer to be diagnosed, and the contact was informed that the cam phasers were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 130,000.

STRUCTURE:BODY

Driver door cable sticking open when low temps occur. Driver door does not latch until vehicle is locked or key is inserted into door and manually positioned or key fob is used to lock the vehicle.

LATCHES/LOCKS/LINKAGES

The contact owns a 2018 Ford F-150. The contact stated that while the vehicle was parked, the rear passenger’s door failed to latch and close securely. The contact stated that after the vehicle had warmed up the door closed as needed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.

POWER TRAIN

I recently purchased a 2018 F150 from Taylor Ford in Taylor, Michigan. The vehicle had 61,000 mi. The other day I was driving from Chicago to my hometown of Michigan. While driving at 70mph on the expressway the transmission dropped down into first gear, my yellow wrench light came on saying check manual. I drove a few more miles and pulled over at a gas station and as I was pulling in, it dropped into first gear and I heard horrific noises/ clunking /grinding and my vehicle would not go forward. It would not engage any gear past first gear and would not move forward. I was able to put it in reverse and come to a stop. This was a very dangerous situation and if I wasn't able to pull over at that time, it could've ended in tragedy. I was also inconvenienced because it happened 110 mi from my home and I ended up stranded.

UNKNOWN OR OTHER

Door latch wont latch in cold condition. Once warmed up it works fine.