2014 FORD F-150

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Ford Motor Company (Ford) is recalling certain 2014 F-150 vehicles. A loss of signal between the transmission output shaft speed sensor and the powertrain control module can cause the transmission to unexpectedly downshift into first gear, regardless of vehicle speed.

Risk: Unexpectedly downshifting into first gear may result in a loss of vehicle control, increasing the risk of a crash.

SERVICE BRAKES, HYDRAULIC:POWER ASSIST

Ford Motor Company (Ford) is recalling certain 2014-2017 F-150 pickup trucks equipped with 3.5L Ecoboost engines. The brake master cylinder may leak brake fluid into the brake booster.

Risk: A loss of brake fluid may result in a change in brake pedal travel and feel, increased pedal effort and reduced front brake function, possibly requiring greater effort and distance to stop the vehicle. These conditions can increase the risk of a crash.

SEAT BELTS

Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.

Risk: The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.

SERVICE BRAKES, HYDRAULIC:FLUID

Ford Motor Company (Ford) is recalling certain model year 2013-2014 F-150 vehicles manufactured August 1, 2013, to August 31, 2014 equipped with 3.5L engines. The master cylinder rear cup seal may roll, resulting in brake fluid leakage from the primary reservoir into the brake booster.

Risk: Loss of brake fluid from the primary reservoir results in a complete loss of front brake function, increasing the risk of a crash.

STEERING:ELECTRIC POWER ASSIST SYSTEM

Ford Motor Company (Ford) is recalling certain model year 2014 Ford F-150 trucks manufactured May 26, 2014 to June 19, 2014, and equipped with Electronic Power Assist Steering (EPAS). The affected vehicles may have an incorrectly installed EPAS gear motor position sensor magnet that can lead to a total loss of steering control while driving.

Risk: A loss of steering control while driving increases the risk of a vehicle crash.

SEATS

Ford Motor Company (Ford) is recalling certain model year 2014 Ford F-150 and Flex vehicles manufactured March 1, 2014, to May 31, 2014. The affected vehicles were manufactured with a reduced clearance between the seat frame and the seat track assembly. This can cause the Occupant Classification System (OCS) to inaccurately register passenger weight and improperly suppress the passenger front airbag when the passenger seat is occupied by an adult passenger. Thus, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."

Risk: Improper suppression of the passenger airbag increases the risk of an injury to the seat occupant in the event of a crash necessitating deployment of the front passenger airbag.

SERVICE BRAKES

I had to do laundry loaded truck jumped in took off got on the highway doing 75 MPH peep peep low brake fluid! Low brake fluid, my peddle was not to the floor but was slow to stop.. no store to fill up brake fluid but an Ace hardware was at my laundry mate which I got 32 oz to fill it was empty. No fluid on ground!?! Did laundry drove 4 miles to walmart almost did not stop! Low brake fluid and it was out! Filled it back up with 32 oz brake fluid drove 4 miles more to home brakes down to floor put in park when stopped at light lucky it was a construction zone all the way home 35 MPH. Got home no fluid leaking out the booster weep hole? because they dont have one anymore? Took master off booster was full of brake fluid had to order both . Lucky I am an old shade tree machinic a person with out knowledge would of crashed ...

BACK OVER PREVENTION

The contact owns a 2014 Ford F-150. The contact stated that while reversing, the back over prevention camera screen was solid black, and there was no rear image displayed. Occasionally, the image was distorted and undistinguishable. The contact stated that the failure was intermittent. The cause of the failure was not yet determined. The manufacturer was contacted, but no assistance was offered. The local dealer was not yet been contacted. The failure mileage was 145,000.

UNKNOWN OR OTHER

Rear view camera inverts the image on screen when the camera is on. No warnings.

VISIBILITY/WIPER

Rear backup camera shows a blank screen intermittently / unpredictably. The dealership was unable to replicate it (because it occurs intermittently) while in for another repair so no repair attempt was made. It makes backing out of parking spaces safely difficult. It's been like this for about 5 years. I can make it available for inspection.

UNKNOWN OR OTHER

Our truck also has a blank or distorted screen when using the rear backup camera. It happens quite often.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Ford F-150. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The "Brake Fluid Low" message was displayed on the instrument panel soon after the failure. The vehicle was taken to an independent mechanic, and brake fluid was added; however, the failure persisted while continuing to drive. The vehicle was taken to another independent mechanic, who was unable to determine the cause of the failure, and the vehicle was towed to a dealer. While at the dealer, the vehicle was diagnosed with a defective brake master cylinder and brake booster. The contact was informed that the parts needed to be replaced. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 20V332000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 166,000.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Ford F-150. The contact’s wife stated that while starting the vehicle, the brake pedal traveled to the floorboard with the low brake fluid warning light illuminated. The contact inspected the vehicle and discovered that the brake fluid level was low. The contact added brake fluid to the reservoir, and the vehicle was driven to the residence. However, upon restarting the vehicle, the low brake fluid warning light remained illuminated. The vehicle was taken to the dealer, where it was diagnosed that the brake booster and master cylinder had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 125,778.

POWER TRAIN

My truck was recalled. Software updated to correct a sudden downshift to 1st. The software update did not correct the problem. The software update was done TWICE. The Dealer said: "Software update doesn't always fix the sudden downshift problem, unfortunately. You will have to pay to correct the sudden downshift problem. Replacing the rails should fix it. Estimate repair would be about 1300.00 " It ended up costing me $1246.79 to repair the "sudden downshift" (which was the reason for the Safety Recall Notice 24S37 / NHTSA Recall 24V444, in the first place) Ford should be forced to reimburse me for paying for the powertrain Safety Recall 24V444, as the software download didn't work and doesn't always work, despite Ford's knowledge of this issue. Their responsibility doesn't end there. I called Ford Customer Service, and they were not helpful.

SERVICE BRAKES

They have a faulty master cylinder on the brakes causing brake issues. I was driving down state road 80 after hurricane Ian and a car slammed on its brakes in front of me because a vehicle lost a load off of their tailgate. I slammed on my brakes but I didn't break very well. It was very squishy into the floor and I relied on distance. The brakes gave a little assistance

POWER TRAIN

The contact owns a 2014 Ford F-150. The contact stated that while driving approximately 60 MPH, the transmission unexpectedly downshifted. The contact stated that the RPM was raised above 3,000 RPM. The contact stated that no warning light was illuminated. The contact started to pull over, and the vehicle started driving, and the transmission was shifting normally. The contact stated that the software update for NHTSA Campaign Number: 24V444000 (Power Train) was performed several months prior to the failure. The contact stated that the vehicle had never experienced an unexpected downshift failure prior to the software update. The vehicle was taken to a local dealer to be diagnosed, and it was determined that the transmission lead frame module needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 160,000.

POWER TRAIN:AUTOMATIC TRANSMISSION

The contact owns a 2014 Ford F-150. The contact stated that while driving approximately 70 MPH, the transmission suddenly downshifted into first gear, causing the vehicle to abruptly reduce speed. The vehicle was later taken to the local dealer, who diagnosed that the transmission range circuit and sensor were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact indicated that the vehicle was previously serviced for the NHTSA Campaign Number: 24V444000(POWER TRAIN). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 149,000.

SERVICE BRAKES

Vehicle drove fine to work and upon getting in to return home and staring the vehicle, the brake pedal was instantly spongy and low brake fluid alert displayed on dash. There was a difference in 9 hours from when the brakes were fully functional to having brakes were completely out and nonfunctional. Had vehicle towed to local dealership and their diagnosis was "master cylinder is bleeding into the booster" and booster "full of brake fluid." This exact issue has been known and was supposed to be addressed but there have been numerous issues with the new parts installed after the recall leading to subsequent master cylinder/booster failures. Since it has already been "repaired" under the initial recall, the subsequent repair cost $1,300 including diagnostic.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Ford F-150. The contact stated that while driving 60 MPH and depressing the brake pedal, the brake pedal went to the floorboard before the vehicle came to a complete stop. The vehicle was not taken to the dealer; however, the dealer offered a diagnosis over the phone and believed that the brake master cylinder was leaking brake fluid into the brake booster. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V332000 (SERVICE BRAKES, HYDRAULIC); however, the VIN was not included in the recall. The manufacturer was notified of the failure and opened a case. The failure mileage was 144,000.

POWER TRAIN

While driving the 2014 F150, it will down to randomly into first and then also lose power while accelerating between second and third or second and fourth for a brief period of time.

STEERING

The contact owns a 2014 Ford F-150. The contact stated that while driving at 35 MPH, the steering wheel seized, with the power steering assist warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to an independent mechanic, where it was diagnosed that the electronic power steering module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 170,000.

UNKNOWN OR OTHER

I recieved a Text message months after this happened. They knew about it a month prior. I could have saved alot if they had done there job. Nit following procedures. It says in writing. I was coming to a intersection, proceeding to stop, and it would not let me. I was standing on the brake peddle with both feet( I am 275lb, 6'7 ,) I ran into back of van, was Sued, and my insurance went up. I lost not one but 2 raptors to the same issue. The second one I rolled. 2012

POWER TRAIN

I recieved a Text message months after this happened. They knew about it a month prior. I could have saved alot if they had done there job. Nit following procedures. It says in writing. I was coming to a intersection, proceeding to stop, and it would not let me. I was standing on the brake peddle with both feet( I am 275lb, 6'7 ,) I ran into back of van, was Sued, and my insurance went up. I lost not one but 2 raptors to the same issue. The second one I rolled. 2012

ELECTRICAL SYSTEM

I recieved a Text message months after this happened. They knew about it a month prior. I could have saved alot if they had done there job. Nit following procedures. It says in writing. I was coming to a intersection, proceeding to stop, and it would not let me. I was standing on the brake peddle with both feet( I am 275lb, 6'7 ,) I ran into back of van, was Sued, and my insurance went up. I lost not one but 2 raptors to the same issue. The second one I rolled. 2012

SERVICE BRAKES

While leaving the VA parking lot, and after breaking 3 times on the way out, as I approached a major intersection, the break pedal dropped to the floor and a low break fluid warning appeared on the display. My slow approach allowed me to stop. Checked the reservoir and it was empty. I walked to the gas station and purchased break fluid, when I returned, I checked under the vehicle for a leak, to no avail. I walked back to the spot I was parked but there was no indication of a leak. I was able to get my car home, and filled the break container intending on bleeding the lines; however, Florida weather forced to wait a day. Today, Saturday, I proceeded to bleed the lines but the reservoir was empty. Again, no signs of leakage around tires, break lines, reservoir, master cylinder. Everything I have searched regarding this indicates a large population of 2024-18 F150 with a master cylinder failure.

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

The contact owns a 2014 Ford F-150. The contact stated that while driving at slower speeds, the vehicle hesitated while coming to a complete stop. In addition, the contact stated that the brake pedal was depressed to the floorboard while feeling loose before becoming stiff. The brake warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 108,000.

POWER TRAIN

The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted without warning. The contact called a dealer and was informed that the vehicle was covered under NHTSA Campaign Number: 24V444000 (Power Train). The dealer sent a technician to the contact's workplace for the recall repair, and the technician performed the powertrain control module software update; however, the failure recurred approximately a week later, and the failure persisted. The contact stated that the instrument panel occasionally went blank during the failure, requiring the contact to restart the vehicle for the vehicle to operate as intended. An unknown dealer was notified of the failure and the contact was provided an estimate for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.

VEHICLE SPEED CONTROL

Vehicle Information: 2014 Ford F-150 VIN [XXX] Transmission: 6R80 Description of the problem: My 2014 Ford F-150 has a dangerous transmission issue. It suddenly downshifts from higher gears (like 4th or 5th) into 1st gear while driving, without warning. This creates a serious risk of loss of control or rear-end collision. Ford performed the recall for the 6R80 PCM reprogramming, but the issue persists. The problem was not resolved, and the vehicle still downshifts abruptly. My vehicle has over 200,000 miles, so the extended warranty for the lead frame (program 19N01) no longer applies, but this is a serious safety defect that continues after the recall. I’m requesting that the NHTSA investigate this issue, as it seems the recall fix is not effective in all cases. Many other owners report similar symptoms even after the recall. Safety concern: I feel unsafe driving this vehicle. The transmission can cause a sudden deceleration in traffic, and I fear it may lead to an accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER

After receiving a call from Mullinax Ford in Mobile, AL regarding a recall for our 2014 Ford F-150 Raptor (recall related to unexpected downshifting), I brought the vehicle to my workplace on [XXX], where a technician performed the software update (flash) on-site. Before the update, the vehicle was functioning without issue. That same evening while driving home, I experienced extremely hard downshifting, initially in lower gears, and worsening over time. The truck now violently downshifts, primarily into 4th gear, and sounds as if the transmission is slipping. I drove the truck again the next morning and the symptoms persisted. I contacted Zachary, the original representative at the dealership, who said it may be part of the “relearning” process. My husband drove it a week later after returning from a business trip and he confirmed the issue. It has progressively worsened to the point of being undrivable. We returned the truck to Mullinax Ford for evaluation on 7/29/25, and they claimed the failure was unrelated to the update and that the transmission needed to be replaced, at our expense. The truck unpredictably drops gears at high speeds, creating a sudden jerk that could lead to loss of control. This poses a serious safety risk to both the driver and others on the road. The dealership performed the recall software update and later diagnosed the truck with transmission failure, but is denying responsibility. No other third-party inspections have been done at this time. There were no warning lights or issues prior to the update. The issue started immediately after the recall software was flashed and worsened over the next 24–48 hours. The vehicle is currently at the dealership and available for inspection. We believe the issue stems directly from the PCM/TCM update applied under recall conditions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

After receiving a call from Mullinax Ford in Mobile, AL regarding a recall for our 2014 Ford F-150 Raptor (recall related to unexpected downshifting), I brought the vehicle to my workplace on [XXX], where a technician performed the software update (flash) on-site. Before the update, the vehicle was functioning without issue. That same evening while driving home, I experienced extremely hard downshifting, initially in lower gears, and worsening over time. The truck now violently downshifts, primarily into 4th gear, and sounds as if the transmission is slipping. I drove the truck again the next morning and the symptoms persisted. I contacted Zachary, the original representative at the dealership, who said it may be part of the “relearning” process. My husband drove it a week later after returning from a business trip and he confirmed the issue. It has progressively worsened to the point of being undrivable. We returned the truck to Mullinax Ford for evaluation on 7/29/25, and they claimed the failure was unrelated to the update and that the transmission needed to be replaced, at our expense. The truck unpredictably drops gears at high speeds, creating a sudden jerk that could lead to loss of control. This poses a serious safety risk to both the driver and others on the road. The dealership performed the recall software update and later diagnosed the truck with transmission failure, but is denying responsibility. No other third-party inspections have been done at this time. There were no warning lights or issues prior to the update. The issue started immediately after the recall software was flashed and worsened over the next 24–48 hours. The vehicle is currently at the dealership and available for inspection. We believe the issue stems directly from the PCM/TCM update applied under recall conditions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

After receiving a call from Mullinax Ford in Mobile, AL regarding a recall for our 2014 Ford F-150 Raptor (recall related to unexpected downshifting), I brought the vehicle to my workplace on [XXX], where a technician performed the software update (flash) on-site. Before the update, the vehicle was functioning without issue. That same evening while driving home, I experienced extremely hard downshifting, initially in lower gears, and worsening over time. The truck now violently downshifts, primarily into 4th gear, and sounds as if the transmission is slipping. I drove the truck again the next morning and the symptoms persisted. I contacted Zachary, the original representative at the dealership, who said it may be part of the “relearning” process. My husband drove it a week later after returning from a business trip and he confirmed the issue. It has progressively worsened to the point of being undrivable. We returned the truck to Mullinax Ford for evaluation on 7/29/25, and they claimed the failure was unrelated to the update and that the transmission needed to be replaced, at our expense. The truck unpredictably drops gears at high speeds, creating a sudden jerk that could lead to loss of control. This poses a serious safety risk to both the driver and others on the road. The dealership performed the recall software update and later diagnosed the truck with transmission failure, but is denying responsibility. No other third-party inspections have been done at this time. There were no warning lights or issues prior to the update. The issue started immediately after the recall software was flashed and worsened over the next 24–48 hours. The vehicle is currently at the dealership and available for inspection. We believe the issue stems directly from the PCM/TCM update applied under recall conditions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

The contact owns a 2014 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted with the check engine warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 207,600.

POWER TRAIN

The contact owns a 2014 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted with the check engine warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 207,600.

STEERING

The contact owns a 2014 Ford F-150. The contact stated while driving at 40 MPH, the steering wheel independently steered to the right and the vehicle independently drove off the road and into an embankment. The advanced tracking warning light illuminated, however it went off. The contact stated the brake pedal was depressed, and the vehicle came to a stop in a leveled field. The contact stated that the power steering faulty assist warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with a failed electronic power steering module. The contact was informed that the electronic power steering module needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where it was diagnosed with a failed gear box. The contact was informed that the gear box needed to be replaced. The vehicle was not repaired. In addition, the contact was advised that the vehicle was manufactured 31 days outside the manufacturer's recall date. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 141,000.

POWER TRAIN

I was driving about 75mph when my 2014 Ford F150 suddenly downshifted from 6th gear to 2nd. As a result of the unexpected downshift, my body was pushed into the steering wheel, and the rear end of the truck slid sideways as it slowed down to 65mph. The truck had a loss of power and I couldn’t accelerate. When I pulled over on the side of the highway, I used my code reader to read the codes that came up. The codes that came up pointed to Powertrain Control Module. When I looked at the PCM, it said P0720, Output Speed Sensor. I looked up the issue online and found that there is an open recall on the 2014 Ford F150 with the 6R80 transmission, and the recall is the issue I stated above. I went to two different Ford dealerships and they said that my vin isn’t listed under the recall so they won’t fix it. This is the manufacturers issue and they won’t fix it. The truck is unsafe to drive now.

FUEL/PROPULSION SYSTEM

WHILE TRAVELING ON I 75 TO FLORIDA ENGINE CK LIGHT ACTIVATED. WAS A CAUTIONARY LIGHT. UPON GETTING TO FL TOOK MY TRUCK TO A FORD DEALER WHO FOUND THAT BOTH FUEL PUMPS HAD FAILED. I NOW SEE FORD IS RECALLING F-150 TRUCKS DUE TO FAULTY FUEL PUMPS. I BELIEVE ALL F-150 TRUCKS SHOULD BE UNDER THE RECALL. DRIVING AT 70 MPH AND HAVING THE ENGINE UNABLE TO MAINTAIN HIGHWAY SPEED IS DANGEROUS AND VERY NERVE WRACKING.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed and attempting to the slow down while approaching an intersection, the brake pedal depressed all the way to the floorboard. The contact was able to bring the vehicle to a complete stop by engaging the parking brake. The low brake fluid warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the brake master cylinder. The contact was informed that the brake master cylinder had leaked brake fluid into the brake booster. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V332000 (Service Brakes, Hydraulic), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 169,000.

POWER TRAIN

The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. In addition, the contact stated that the vehicle was sliding. No warning lights were illuminated. The vehicle was taken to the dealer several times; however, the contact was informed that the failure was due to transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the failure was not present until after the recall. The contact had received notification of NHTSA Campaign Number: 24V444000 (Power Train); and the recall repair was performed in February 2025. The contact stated that the failure was not present until after the recall repair was performed. The manufacturer was made aware of the failure and a case was filed three times. The contact was advised to take the vehicle to another dealer for a second opinion. The failure mileage was approximately 116,500.

STEERING

The contact owns a 2014 Ford F-150. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The power steering warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V316000 (Steering), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 268,000.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Ford F-150. The contact stated while driving 70 MPH on the interstate, the low brake fluid warning light illuminated. The contact pulled over to the right side of the road and became aware that the brake pedal was depressed to the floorboard. The contact exited the vehicle to check the brake fluid and became aware that the brake fluid was low. The contact purchased brake fluid and added brake fluid to the brake fluid reservoir; however, the failure persisted. A dealer was contacted. The vehicle was taken a dealer where it was diagnosed and determined that the brake master cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and informed the contact that the VIN was not under recall. The contact related the failure to NHTSA Campaign Number: (SERVICE BRAKES, HYDRAULIC). The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 78,000.

POWER TRAIN

Transmission shutter around 45 mph

FUEL SYSTEM, GASOLINE

The contact owns a 2014 Ford F-150. The contact stated while operating the vehicle with the fuel tank half full, the vehicle stalled while idling. Additionally, the vehicle failed to restart with only a quarter tank of fuel in the fuel tank. The vehicle was taken to the local mechanic who replaced the fuel pump, but the failure persisted. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not covered under the Manufacturer’s extended coverage regarding the failure. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 220,000.

VEHICLE SPEED CONTROL

Ford supposedly repaired my truck via recall 24S37 on June 6 2025. However, while driving at approx 65 mph 2 days later, my truck downshifted again to first gear. This went on for another 2 weeks until I took it back to Crossroads Ford in Henderson NC again and they notated that I have a code P1500 AND CODE p0722 WHICH IS A LEAD FRAME IN TRANSMISSION ISSUE but they did not repair it..AGAIN. It is currently at the same dealership and they called me from Dearborn MI to inform me that I am not covered. It is a 2014 with 308,000 miles. I am relegated to driving 30 mph if I am to drive it as shifting down is unsafe. The issue is that it is a Ford defect even if I am at 308k and they refuse to rectify my issue so that my family can ride safely. SUMMARY FROM CROSSROADS FORD IN HENDERSON READS OSS SENSOR CIRCUIT FAULT CODE P0722, P1500...POSSIBLE LEAS FRAME TRANSMISSION.....I AM FULLY AWARE A RECALL REPAIR CARRIES WITH IT AT LEAST A 1 YEAR WARRANTY.

POWER TRAIN

Ford supposedly repaired my truck via recall 24S37 on June 6 2025. However, while driving at approx 65 mph 2 days later, my truck downshifted again to first gear. This went on for another 2 weeks until I took it back to Crossroads Ford in Henderson NC again and they notated that I have a code P1500 AND CODE p0722 WHICH IS A LEAD FRAME IN TRANSMISSION ISSUE but they did not repair it..AGAIN. It is currently at the same dealership and they called me from Dearborn MI to inform me that I am not covered. It is a 2014 with 308,000 miles. I am relegated to driving 30 mph if I am to drive it as shifting down is unsafe. The issue is that it is a Ford defect even if I am at 308k and they refuse to rectify my issue so that my family can ride safely. SUMMARY FROM CROSSROADS FORD IN HENDERSON READS OSS SENSOR CIRCUIT FAULT CODE P0722, P1500...POSSIBLE LEAS FRAME TRANSMISSION.....I AM FULLY AWARE A RECALL REPAIR CARRIES WITH IT AT LEAST A 1 YEAR WARRANTY.

FUEL/PROPULSION SYSTEM

First occurrence with my F-150 STX driving home from work. Started my truck and got a block and a half away and the truck stopped accelerating and completely shut off. All the lights and engine was off. I drifted to the side of the road to avoid traffic causing a traffic pile up and confusion. Being overwhelmed I waited for about 20 minutes then started it and drove home. No lights or check engine lamps on. Having a couple days of normal driving and normal function. I drove again but this time I was going into the freeway halfway up the onramp the truck dies again! This time making it completely unsafe and potentially fatal. I drifted as far as I could to the side as I was going up hill onto the freeway. More cars and extremely different speeds made this moment very concerning . Upon delivery to the dealership and having them offer expensive fuel pump replacements and flushes. I could only afford the $600 fuel pump wake up and having no information about any defects or recalls. I feel like a guinea pig to ideas of half ass fixes.

POWER TRAIN

The contact owns a 2014 Ford F-150. The contact stated that while his daughter-in-law was driving at undisclosed speeds, the transmission unexpectedly downshifted and caused the rear wheels to lock up. The vehicle was included in NHTSA Campaign Number: 24V444000 (Power Train) and was taken to the dealer for the recall repair. The dealer completed the software update. The contact stated that the failure persisted after the recall repair. The manufacturer was not informed of the failure. The failure mileage was unknown.

POWER TRAIN

My 2014 F150 XLT experienced recall S4S37. I brought the truck in for the recall after experience a sudden downshift into 1st gear while driving at 70mph. The PCM software update was installed during my first visit to my local Ford Dealership (Team Fod in Steubenville, OH). The issue occurred once more after the PCM update and team ford dismissed me after they could not replicate the issue. The sudden downshift happened twice more and I was again dismissed as team ford could not replicate the issue. After the downshift had occurred 4-6x, team ford reached out to Ford Support AT MY REQUEST to resolve the issue. They informed me I should consider replacing the lead frame. With the ongoing recall issues of the 2011-2013 F150s (which included a lead frame replacement as part of the recall), this should have been recommended at my first appointment. The sudden downshift continued over the course of 6-8months prior to team ford recommending I replace the lead frame which then led to my transmission blowing. 1. The lead frame should be included as part of recall S4S37. 2. My transmission should be covered by Ford as the ongoing sudden downshift while Team Ford failed to inform me of the correct fix inevitably resulted int he gradual deterioration of my transmission. For reference, my vehicle has 65,000miles. Ford KNOWS the lead frame was the fix for the 2011-2013 models and cheaped out on 2014 (and potentially other years) due to the quantity of vehicles that experienced this recall

ENGINE

The contact owns a 2014 Ford F-150. The contact stated that upon leaving the grocery store and attempting to start the vehicle, the vehicle failed to start while the engine was continuously turning over. There was no warning light illuminated. The vehicle was towed to the residence, and the contact replaced the fuse, and the vehicle was able to start. The local dealer was not contacted, and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 190,000.

ENGINE

Cam phasers yes engine could blow up cause to lose control of my vehicle yes by a ford dealer no no warning lamp or message rattle at cool startup

SERVICE BRAKES

While driving the brakes failed and pedal was to the floor. No warning light before this happened. Warning light eventually came on after the failure. This was a very scary situation. Vehicle was taken to auto repair shop who confirmed it is a failure of the master cylinder and brake booster.

BACK OVER PREVENTION: WARNINGS

BACKUP CAMERA ONLY WORKS INTERMITTENTLY. MOST OF THE TIME THE DISPLAY JUST SAYS "REAR CAMERA UNAVAILABLE," SOMETIMES JUST A BLUE SCREEN, AND OCCASIONALLY WILL DISPLAY THE IMAGE BRIEFLY, THEN GO BLUESCREEN/CAMERA UNAVAILABLE. TURNING IGNITION OFF, THEN RESTARTING MAY RESET CAMERA AND BRIEFLY DISPLAY THE IMAGE, THEN BLUESCREEN/UNAVAILABLE AGAIN.

STRUCTURE:BODY

BACKUP CAMERA ONLY WORKS INTERMITTENTLY. MOST OF THE TIME THE DISPLAY JUST SAYS "REAR CAMERA UNAVAILABLE," SOMETIMES JUST A BLUE SCREEN, AND OCCASIONALLY WILL DISPLAY THE IMAGE BRIEFLY, THEN GO BLUESCREEN/CAMERA UNAVAILABLE. TURNING IGNITION OFF, THEN RESTARTING MAY RESET CAMERA AND BRIEFLY DISPLAY THE IMAGE, THEN BLUESCREEN/UNAVAILABLE AGAIN.

ELECTRICAL SYSTEM

BACKUP CAMERA ONLY WORKS INTERMITTENTLY. MOST OF THE TIME THE DISPLAY JUST SAYS "REAR CAMERA UNAVAILABLE," SOMETIMES JUST A BLUE SCREEN, AND OCCASIONALLY WILL DISPLAY THE IMAGE BRIEFLY, THEN GO BLUESCREEN/CAMERA UNAVAILABLE. TURNING IGNITION OFF, THEN RESTARTING MAY RESET CAMERA AND BRIEFLY DISPLAY THE IMAGE, THEN BLUESCREEN/UNAVAILABLE AGAIN.

POWER TRAIN

The contact owns a 2014 Ford F-150. The contact stated while driving at various speeds, the transmission unexpectedly downshifted. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V444000 (Power Train); and the vehicle was taken to the dealer for the recall repair; however, the failure recurred after the recall repair. The dealer sent a mobile technician to the contact’s residence, where an unknown repair was performed; however, the failure persisted. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was approximately 87,000.

UNKNOWN OR OTHER

This 2014 pickup was started at about 8:00 AM and the manager went inside the building for a few minutes, (less than 5). A vender that was delivered petroleum product saw that the truck was smoking and on fire in the cab and he told the technicians in the shop who ran out with fire extinguishers to put the fire out. The doors had locked automatically with the keys inside the vehicle. A spare set of keys were acquired shortly and the vehicle was opened with the key. The vehicle was turned off and the hood was popped. a fire extinguisher was deployed while another technician disconnected the battery which then extinguished the fire. The heater motor had melted out of the dash and the dash had started on fire. The dealer was notified and we were told to call Ford and report to our insurance. We are self insured so there is no one to report to. There were no symptoms, problems leading up to this thermal event. The vehicle has 78,000 miles on it and is in great mechanical shape. I have reported it to Ford Motor Company and they gave me a case number [XXX] Pictures INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM

This 2014 pickup was started at about 8:00 AM and the manager went inside the building for a few minutes, (less than 5). A vender that was delivered petroleum product saw that the truck was smoking and on fire in the cab and he told the technicians in the shop who ran out with fire extinguishers to put the fire out. The doors had locked automatically with the keys inside the vehicle. A spare set of keys were acquired shortly and the vehicle was opened with the key. The vehicle was turned off and the hood was popped. a fire extinguisher was deployed while another technician disconnected the battery which then extinguished the fire. The heater motor had melted out of the dash and the dash had started on fire. The dealer was notified and we were told to call Ford and report to our insurance. We are self insured so there is no one to report to. There were no symptoms, problems leading up to this thermal event. The vehicle has 78,000 miles on it and is in great mechanical shape. I have reported it to Ford Motor Company and they gave me a case number [XXX] Pictures INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

Me and my wife was going 45 mph down the road and it downshift to 1s 2nd gear out the blue almost causing a driver to almost rear end us scared us to death so we pulled over when we could, no lights on dash nothing once we stopped it will be good for awhile then happen again. The dealer said he took it to the Ford dealership he couldn't have cause it's still do say he couldn't recreate what is was doing, but the dealer drove it and it did it to him.

SERVICE BRAKES

Either the brake calipers or the soft brake lines feeding the calipers are sticking/collapsing internally causing the brakes to drag/lock up. This has drastically decreased the driveability of the vehicle as brakes dragging is dangerous. Based on internet searches and forums this appears to be a consistent problem with these pickups as this is the most common issue mentioned. Ford needs to address this problem with a recall before someone gets hurt.

UNKNOWN OR OTHER

This is our 2nd time reporting this back 4 years ago our vehicle downshifted suddenly. Causing our vehicle to drop speed tremendously. We called the dealership to let them know what happened and they said they have had several complaints at the time of these trucks doing this. It caused the rear tires to lock and slide. We ended up loosing control and running of the road and wrecking the truck and messing up the front. FORD HAS STILL NOT FIXED THIS VEHICLE

WHEELS

This is our 2nd time reporting this back 4 years ago our vehicle downshifted suddenly. Causing our vehicle to drop speed tremendously. We called the dealership to let them know what happened and they said they have had several complaints at the time of these trucks doing this. It caused the rear tires to lock and slide. We ended up loosing control and running of the road and wrecking the truck and messing up the front. FORD HAS STILL NOT FIXED THIS VEHICLE

POWER TRAIN

The contact owns a 2014 Ford F-150. The contact stated while driving approximately 35 MPH, there was an abnormal sound coming from under the floorboards. The contact stated that there was a pop and then a whining sound before the transmission unexpectedly downshifted to either first or second gear. The contact stated there were no warning lights illuminated. The contact pulled over and stopped the vehicle, and had the vehicle towed to the local dealer. The dealer refused to service the vehicle and the contact had the vehicle towed to a second dealer who diagnosed the vehicle and determined that the transmission had failed and needed to be replaced. The contact was made aware that the VIN was included in NHTSA Campaign Number: 24V444000 (Power Train). The contact was informed that the recall repair was performed; however, the transmission had been damaged and needed to be replaced and was not covered under the recall. The contact had notified the manufacturer and was also informed that replacing the transmission was not covered under the recall. The failure mileage was approximately 168,000.

SERVICE BRAKES

This truck only has 35,000 miles on it , so it's a baby! All of a sudden I get a warning light that says there is a problem with my anti lock breaking system. In the 10 years I have had this truck I have never even had the anti lock breaking system engage! The Ford dealership where I bought the truck said I had a DTC C1288. The DTC C1288 on a Ford F150 indicates a brake pressure transducer circuit failure. Specifically, it means the ABS module has detected a problem with the transducer, possibly due to a short or open circuit, where the pressure reading is too high when other inputs suggest a non-pressurized system. This often results in the ESP (Electronic Stability Program) light remaining illuminated. They said if I didn't pay them $3400 parts and labor, my breaks would stop working. This is crazy. The ABS system has never engaged yet they say it's broken. This is very dangerous. Most people don't have $3400 to flush down the toilet like I did. I should not have to pay for this repair. Ford should. The part was defective from day 1. Please help me.

BACK OVER PREVENTION

The contact owns a 2014 Ford F-150. The contact stated that while in reverse(R), the screen was black or displayed a blue screen. The failure impeded the driver's visibility, preventing the driver from safely operating the vehicle. The message "Rearview Camera Unavailable" was displayed during the failure. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The contact related the failure to NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the VIN was not included. The failure mileage was approximately 195,000.

UNKNOWN OR OTHER

We replaced the back up camera on 3/26/20. It was showing blank images and sometimes distorted images. Now the vehicle has 144,236 miles and the same issue is occurring. There are numerous year model recalls for this exact issue, yet the 2014 was not included. This will be the third back up camera. This is dangerous and should be recalled.

ELECTRICAL SYSTEM

We replaced the back up camera on 3/26/20. It was showing blank images and sometimes distorted images. Now the vehicle has 144,236 miles and the same issue is occurring. There are numerous year model recalls for this exact issue, yet the 2014 was not included. This will be the third back up camera. This is dangerous and should be recalled.

ELECTRICAL SYSTEM

We are the original vehicle owners. The backup camera was replaced at a Ford Dealership on 3/26/20 because the screens were showing blank images and sometimes distorted images. at that time the mileage was 82564. Now the backup camera is doing the exact same thing, and the mileage is 144236. This is a safety issue backing up and can cause an accident. There have been recalls on most models but 2014 was not included. Ford has stated that the recalls are tied to the VIN., thus even though we paid Ford and replaced the camera in 2020, the camera is not covered although it is the same parts of model year VINS that were recalled. The 2014 should have been included in the recalls, as well as specific part recalls.

UNKNOWN OR OTHER

We are the original vehicle owners. The backup camera was replaced at a Ford Dealership on 3/26/20 because the screens were showing blank images and sometimes distorted images. at that time the mileage was 82564. Now the backup camera is doing the exact same thing, and the mileage is 144236. This is a safety issue backing up and can cause an accident. There have been recalls on most models but 2014 was not included. Ford has stated that the recalls are tied to the VIN., thus even though we paid Ford and replaced the camera in 2020, the camera is not covered although it is the same parts of model year VINS that were recalled. The 2014 should have been included in the recalls, as well as specific part recalls.

POWER TRAIN

There is a serious issue with what Ford is doing to fix a known problem with their transmissions shifting into 1st gear while at highway speed. This happened to me after they put in their software "Patch" that was their idea of how to fix the problem. I have up loaded a detailed explanation of what happened to me with Ford and their safety recall. I also have any bills and cost to me to fix Ford's safety recall.

STEERING

I was driving to work and when coming to the parking structure making a right hand turn my steering wheel locked up on me and on the dash Hill Descent Control Fault and Service AdvancedTrac came on the dash. I towed it home and the steering wheel is completely locked.

BACK OVER PREVENTION

The contact owns a 2014 Ford F-150. The contact stated that while in reverse, the back over prevention camera displayed orange and green lines across the screen. The screen was flashing on and off. The dealer was contacted and informed of the failure. The message advising the contact to take the vehicle to the dealer was displayed on the screen. The contact related the failure to NHTSA Campaign Number: 25V315000 (Back Over Prevention). The dealer advised the contact to take the vehicle to be diagnosed and confirmed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 200,000.

POWER TRAIN

The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted from third to first gear. In addition, the contact stated that the vehicle stalled with the power train warning light illuminated. The contact stated that the failure had occurred several times. The vehicle was taken to an independent mechanic; however, the failure was not duplicated. The dealer was made aware of the failure but provided no assistance. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The contact referenced an unknown recall; however, the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 105,000.

ELECTRICAL SYSTEM

The contact owns a 2014 Ford F-150. The contact stated that while driving at approximately 35 MPH and exiting the gas station, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the vehicle jerked and then stalled. The check engine warning light was intermittently illuminated. The contact was able to coast to the side of the road. The vehicle was restarted; however, the failure persisted. The vehicle was taken to a dealer where it was diagnosed and determined that the timing chain was stretched and needed to be replaced. The vehicle was not repaired. The contact stated that three months prior to the failure, the heater on the vehicle failed to operate as intended. The heater was repaired. The contact also stated that several weeks later, the backlight failed to operate as intended. The vehicle was taken to the dealer where it was diagnosed that the socket had corroded. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 178,000.

ENGINE

The contact owns a 2014 Ford F-150. The contact stated that while driving at approximately 35 MPH and exiting the gas station, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the vehicle jerked and then stalled. The check engine warning light was intermittently illuminated. The contact was able to coast to the side of the road. The vehicle was restarted; however, the failure persisted. The vehicle was taken to a dealer where it was diagnosed and determined that the timing chain was stretched and needed to be replaced. The vehicle was not repaired. The contact stated that three months prior to the failure, the heater on the vehicle failed to operate as intended. The heater was repaired. The contact also stated that several weeks later, the backlight failed to operate as intended. The vehicle was taken to the dealer where it was diagnosed that the socket had corroded. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 178,000.

BACK OVER PREVENTION

The contact owns a 2014 Ford F-150. The contact stated that while attempting to reverse, the center console display failed to display the rearview camera view, and a blue screen was displayed with the message, "No Signal to rearview Camera". There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was advised that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 122,000.

POWER TRAIN

The contact owns a 2014 Ford F-150. The contact stated while driving at approximately 50 MPH, the vehicle lost motive power and had downshifted independently to first gear and nearly stopped due to the rear wheels almost locking up. The contact pulled over and turned off and restarted the vehicle and regained normal transmission operation. The contact stated that no warning lights were illuminated. The contact had taken the vehicle to a local dealer who advised the contact that the PCM software needed to be updated. The vehicle was repaired; however, the failure reoccurred. The contact stated that the vehicle was downshifting unexpectedly but was only downshifting to third gear. The contact stated that the "WRENCH" symbol was illuminated. The contact took the vehicle back to the same dealer and DTC P0722 (Output Shaft Speed Sensor, No Signal) was retrieved. The contact was advised that the leadframe on the transmission needed to be replaced. The vehicle was not repaired. The contact informed the dealer that he had received a letter for NHTSA Campaign Number: 24V444000 (Power Train); however, the contact was informed by the dealer that the VIN was not included in the recall. The manufacturer was informed of the issue and the contact was informed that the VIN was not included in the recall. The failure mileage was approximately 121,000.

POWER TRAIN

The contact owns a 2014 Ford F-150. The contact stated while driving 5 MPH and depressing the accelerator pedal, the transmission remained stuck in first gear. The contact stated that the service vehicle warning light was illuminated. The contact stated that a dealer was contacted. The vehicle was repaired under NHTSA Campaign Number: 24V444000 (Power Train); but the failed to fix the vehicle. The vehicle was currently in the process of being repaired. The manufacturer was notified of the failure and informed the contact that the part needed to repair the vehicle was not included in the recall. The failure mileage was 120,787.

STEERING

The truck has stiff steering at slow speeds. It experiences the same as the NHTSA recall 14V-316 or Ford Safety Recall 14S09. It is describe as "Safety Recall 14S09, issued by Ford Motor Company, pertains to certain model year 2014 F-150 trucks manufactured between May 26 and June 19, 2014, and equipped with Electronic Power Assist Steering (EPAS)." I have taken it to Sugarloaf Ford in Winona Minnesota and they recommend replace. But they do not have it as a recall. In the uploaded files, I have the door sticker and my vehicle with a Manufacturing Date is May 2014. This is in the range of the defect production dates. How do I get the Ford company to replace the part of the recall?

VEHICLE SPEED CONTROL

Major transmission failure that causes sudden unintended downshift to first gear, even at high speeds. This occurs often and randomly without warning, causing the engine to "redline", rear tires to slide and the vehicle to come to a near sudden stop. This is an extreme safety concern, especially in slippery road conditions as the vehicle could overturn or slide off the road or at a minimum be rear-ended for suddenly stopping unexpectedly on a freeway. This is a widely known problem by Ford. The local Ford service manager admitted that his 2013 F150 has the same issue and he continues to drive it because he tried fixing it by replacing the Molded Lead Plate in the transmission and that didn't resolve the problem. Remember, I noted this is a Ford Service Manager! Ford has issued a recall (24S37); however, the prescribed solution is to have the Powertrain Control Module (PCM) software updated and that prescribed fix actually makes the sudden downshifting happen more often. This is the cheapest, band-aid solution that Ford hides behind so they can say that they are addressing this issue. A second Ford dealership down the road actually admitted that they have identified that the recommended software update actually makes the problem worse and they practically refuses to perform the software update for their customers. After several discussions with Ford's Recall Assistance Team and several discussions with a local dealership's service manager, Ford is not willing to do anything more, despite this major safety issue not only not getting resolved, but actually has gotten worse due to their band-aid approach of a software update. In my case, if further diagnosis is to be performed, I have to be the one that covers that cost and also I would be the one to cover the cost of repairs. To me, this is completely unacceptable. The rational that Ford uses to deny accountability is that the vehicle's computer doesn't register any DTC codes when the incident occurs.

POWER TRAIN

Major transmission failure that causes sudden unintended downshift to first gear, even at high speeds. This occurs often and randomly without warning, causing the engine to "redline", rear tires to slide and the vehicle to come to a near sudden stop. This is an extreme safety concern, especially in slippery road conditions as the vehicle could overturn or slide off the road or at a minimum be rear-ended for suddenly stopping unexpectedly on a freeway. This is a widely known problem by Ford. The local Ford service manager admitted that his 2013 F150 has the same issue and he continues to drive it because he tried fixing it by replacing the Molded Lead Plate in the transmission and that didn't resolve the problem. Remember, I noted this is a Ford Service Manager! Ford has issued a recall (24S37); however, the prescribed solution is to have the Powertrain Control Module (PCM) software updated and that prescribed fix actually makes the sudden downshifting happen more often. This is the cheapest, band-aid solution that Ford hides behind so they can say that they are addressing this issue. A second Ford dealership down the road actually admitted that they have identified that the recommended software update actually makes the problem worse and they practically refuses to perform the software update for their customers. After several discussions with Ford's Recall Assistance Team and several discussions with a local dealership's service manager, Ford is not willing to do anything more, despite this major safety issue not only not getting resolved, but actually has gotten worse due to their band-aid approach of a software update. In my case, if further diagnosis is to be performed, I have to be the one that covers that cost and also I would be the one to cover the cost of repairs. To me, this is completely unacceptable. The rational that Ford uses to deny accountability is that the vehicle's computer doesn't register any DTC codes when the incident occurs.

POWER TRAIN

The contact owns a 2014 Ford F-150. The contact stated while driving highway speeds, the transmission unexpectedly downshifted to first gear without warning. The vehicle was taken to the local dealer where the failure was acknowledged, and the dealer performed a software update that the contact was informed would solve the failure. Despite the software update, the failure worsened upon return of the vehicle. The contact then reached out to another dealer that stated that the software update was no longer performed due to the update worsening the failure. The dealer refused to service the vehicle and directed the contact back to the original dealer. The vehicle was not repaired. The manufacturer was notified of the failure and acknowledged that the failure was a known issue. The manufacturer also informed the contact of NHTSA Campaign Number: 24V444000 (Power Train) and a case was filed. The failure mileage was unknown.

VEHICLE SPEED CONTROL

The contact owns a 2014 Ford F-150. The contact stated while driving 75 MPH, the vehicle unintendedly decelerated to 45 MPH. The contact stated that the vehicle also hesitated while driving. The contact stated that the transmission unexpectedly downshifted without warning. The contact stated that the vehicle was pulling and decelerating unintendedly. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V444000 (Power Train). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

POWER TRAIN

The contact owns a 2014 Ford F-150. The contact stated while driving 75 MPH, the vehicle unintendedly decelerated to 45 MPH. The contact stated that the vehicle also hesitated while driving. The contact stated that the transmission unexpectedly downshifted without warning. The contact stated that the vehicle was pulling and decelerating unintendedly. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V444000 (Power Train). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

UNKNOWN OR OTHER

In December 2023 my review camera stopped working and I cannot see if there is a small child or animal behind while backing up this is the message displayed message: Please check surroundings for safety.

POWER TRAIN

After recall 24S37 was performed on my Ford F-150 to address potential sudden downshifting to first gear, my truck began experiencing serious transmission issues that had never occurred prior. The recall required PCM reprogramming, and immediately afterward, the vehicle started hard shifting and unexpectedly downshifting at highway speeds (one example 5th to 3rd gear and also while passing or decelerating). This was alarming and unsafe. Before this recall, the transmission operated perfectly with no symptoms, warning lights, or signs of malfunction. I returned the truck to the Ford dealership that performed the recall. Their road test confirmed the issue, and they diagnosed it as damage to the overdrive clutch. However, they stated the damage was “likely present before” the recall work—despite no prior symptoms—and recommended full transmission replacement at a cost of nearly $10,000, which I declined. The issue clearly began immediately after Ford’s recall remedy and fits the exact risk the recall was supposed to prevent. The vehicle is available for inspection. I believe the recall work either caused or triggered the failure and that Ford should be held accountable.

WHEELS

Truck randomly downshifts/ jerks really hard while driving all speeds. On 4/19 I was driving 65mph and truck felt like slamming brakes on, while speedometer pin bounces around, then a wrench showed up on the dash screen, I pulled over turned truck off sat for a few minutes, turned it back on, everything seemed finer and continued driving home, with no more issues. On 4/27 I was coming home from groccery store going about 30-35mph truck dropped down to first gear and then back to 4th gear. My pregnant wife and daughter were in the car when this happened. I've called local Ford dealership, and they ask me to come in for diagnosis, but I know this is a factory recall issue via 24V-444. I'm not sure if the truck is safe to drive, this randomly happens, but seems to be happening more and more frequently past 2 months or so

VEHICLE SPEED CONTROL

Truck randomly downshifts/ jerks really hard while driving all speeds. On 4/19 I was driving 65mph and truck felt like slamming brakes on, while speedometer pin bounces around, then a wrench showed up on the dash screen, I pulled over turned truck off sat for a few minutes, turned it back on, everything seemed finer and continued driving home, with no more issues. On 4/27 I was coming home from groccery store going about 30-35mph truck dropped down to first gear and then back to 4th gear. My pregnant wife and daughter were in the car when this happened. I've called local Ford dealership, and they ask me to come in for diagnosis, but I know this is a factory recall issue via 24V-444. I'm not sure if the truck is safe to drive, this randomly happens, but seems to be happening more and more frequently past 2 months or so

ENGINE

Truck randomly downshifts/ jerks really hard while driving all speeds. On 4/19 I was driving 65mph and truck felt like slamming brakes on, while speedometer pin bounces around, then a wrench showed up on the dash screen, I pulled over turned truck off sat for a few minutes, turned it back on, everything seemed finer and continued driving home, with no more issues. On 4/27 I was coming home from groccery store going about 30-35mph truck dropped down to first gear and then back to 4th gear. My pregnant wife and daughter were in the car when this happened. I've called local Ford dealership, and they ask me to come in for diagnosis, but I know this is a factory recall issue via 24V-444. I'm not sure if the truck is safe to drive, this randomly happens, but seems to be happening more and more frequently past 2 months or so

STEERING

The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. No warning light was illuminated. The contact stated the steering wheel was difficult to turn. The contact stated that the failure had become a persistent failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 80,000.

POWER TRAIN

On July of 2024 I received a Safety Recall notice 24S37/NHTSA Recall 24V444. I had no issues but I went to have my vehicle verified for recall and Duval Ford said I did. After I had the recall repair was done my truck began acting erratic so I took it back to Duval Ford three times before my truck became undrivable.On 1/10/2025 Duval Ford Could not dispute my Claim.They repaired my transmission and every time I drive my truck i feel that I may have the same issues as stated in the recall letter.The didn't want to give me a warranty I only got a 12 month or 12 k miles warranty. I feel that they did not see the seriousness of the situation and I want other to know the impact that this could have on their lives.Thank you for being there for the consumer.

UNKNOWN OR OTHER

On July of 2024 I received a Safety Recall notice 24S37/NHTSA Recall 24V444. I had no issues but I went to have my vehicle verified for recall and Duval Ford said I did. After I had the recall repair was done my truck began acting erratic so I took it back to Duval Ford three times before my truck became undrivable.On 1/10/2025 Duval Ford Could not dispute my Claim.They repaired my transmission and every time I drive my truck i feel that I may have the same issues as stated in the recall letter.The didn't want to give me a warranty I only got a 12 month or 12 k miles warranty. I feel that they did not see the seriousness of the situation and I want other to know the impact that this could have on their lives.Thank you for being there for the consumer.

ENGINE

The contact owns a 2014 Ford F-150. The contact stated that while the vehicle was parked and idling, the vehicle inadvertently lost motive power and was unable to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the timing chain tensioner, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 86,000.

STEERING

[XXX] was driving the 2014 F150 on a multi lane state road in the afternoon on a sunny and dry afternoon. The vehicle was traveling straight with steady traffic at an intense rate of speed (approximately 45-50 mph) when it all of a changed gears and became difficult for the [XXX] to control, causing the vehicle to hit a guard rail. There was no contributing factors to the accident other than the vehicle's malfunction (i.e. no negative weather, road signals, other vehicles, animal or plant obstructions, intersections, driver error, etc.). At the time of the impact, all of the vehicle's airbags deployed and the driver's seatbelt locked in place. There were no personal injuries - only property damage to the outside of the vehicle, the airbags and seatbelt. Thus far, Ford has refused to replace the airbags, seatbelt/repair the vehicle's property damage despite repeated requests. Ford only fixed the software problem associate with the recall and has taken the position that is the only remedy they are required to do. ( I will locate the police report and provide subsequently if needed) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VEHICLE SPEED CONTROL

[XXX] was driving the 2014 F150 on a multi lane state road in the afternoon on a sunny and dry afternoon. The vehicle was traveling straight with steady traffic at an intense rate of speed (approximately 45-50 mph) when it all of a changed gears and became difficult for the [XXX] to control, causing the vehicle to hit a guard rail. There was no contributing factors to the accident other than the vehicle's malfunction (i.e. no negative weather, road signals, other vehicles, animal or plant obstructions, intersections, driver error, etc.). At the time of the impact, all of the vehicle's airbags deployed and the driver's seatbelt locked in place. There were no personal injuries - only property damage to the outside of the vehicle, the airbags and seatbelt. Thus far, Ford has refused to replace the airbags, seatbelt/repair the vehicle's property damage despite repeated requests. Ford only fixed the software problem associate with the recall and has taken the position that is the only remedy they are required to do. ( I will locate the police report and provide subsequently if needed) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

[XXX] was driving the 2014 F150 on a multi lane state road in the afternoon on a sunny and dry afternoon. The vehicle was traveling straight with steady traffic at an intense rate of speed (approximately 45-50 mph) when it all of a changed gears and became difficult for the [XXX] to control, causing the vehicle to hit a guard rail. There was no contributing factors to the accident other than the vehicle's malfunction (i.e. no negative weather, road signals, other vehicles, animal or plant obstructions, intersections, driver error, etc.). At the time of the impact, all of the vehicle's airbags deployed and the driver's seatbelt locked in place. There were no personal injuries - only property damage to the outside of the vehicle, the airbags and seatbelt. Thus far, Ford has refused to replace the airbags, seatbelt/repair the vehicle's property damage despite repeated requests. Ford only fixed the software problem associate with the recall and has taken the position that is the only remedy they are required to do. ( I will locate the police report and provide subsequently if needed) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

The contact owns a 2014 Ford F-150. The contact stated that the vehicle was taken to a dealer and was repaired under NHTSA Campaign Number: 24V444000 (Power Train). The contact stated that upon driving the vehicle from the dealer's parking lot, the vehicle experienced hard transmission shifts to low gear and to the higher gears. The was no warning light illuminated. Additionally, the engine revved significantly. The vehicle was taken back to the dealer, where the contact was informed that the failure was not caused by the recall remedy but could be related to the transmission. The vehicle was taken to Master Tech Auto Repair, where a transmission replacement was recommended. The transmission was replaced; however, the failure persisted. The contact stated that the vehicle was scanned with a code reader; however, no diagnostic trouble code was retrieved. The contact stated that the failure had progressively worsened. The contact stated that the vehicle was not experiencing a failure prior to the recall repair, and the recall remedy had failed to prevent the failure. The manufacturer was notified of the failure, and a case was filed. The manufacturer also referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 101,000.

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Odometer Fraud. The contact purchased a 2014 Ford F150. The contact stated that while driving at an undisclosed speed, the control panel failed to function as intended. The contact is unable to turn off the heater. The vehicle was taken to an independent mechanic, and it was diagnosed that the instrument cluster had failed. The vehicle was not repaired. While the vehicle was diagnosed, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of the purchase, the vehicles mileage was 130,594 and at the time of the diagnostic test, it was discovered that the mileage was 212,961. The manufacturer was not notified of the failure. The failure mileage was approximately 132,000.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Odometer Fraud. The contact purchased a 2014 Ford F150. The contact stated that while driving at an undisclosed speed, the control panel failed to function as intended. The contact is unable to turn off the heater. The vehicle was taken to an independent mechanic, and it was diagnosed that the instrument cluster had failed. The vehicle was not repaired. While the vehicle was diagnosed, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of the purchase, the vehicles mileage was 130,594 and at the time of the diagnostic test, it was discovered that the mileage was 212,961. The manufacturer was not notified of the failure. The failure mileage was approximately 132,000.

VISIBILITY/WIPER

Rear camera stop working while driving in reverse

UNKNOWN OR OTHER

On [XXX], about 20 minutes into my 30-minute commute, while driving at highway speed, my trucks transmission suddenly downshifted dramatically, jerking and throwing me forward in my seat and causing the truck to slow down so abruptly that I was almost rear ended, putting drivers around and behind me at risk of high-speed collisions. Less than 5 minutes later it happened a second time. This is the exact same abrupt transmission downshift issue that happened to me in this vehicle a few times before in early 2024. I received a Safety Recall notice on this known issue about a week after the first incident in 2024. I took my vehicle into the AutoNation Ford Dealer in Littleton, Colorado immediately after I received that notice and they supposedly 'fixed' the issue under the recall 24S37. Obviously, the issue has not been resolved. I am asking for a deeper look into the safety issue as I am sure I am not the only one this is happening to. I am also concerned that there were no warning lamps or messages that would indicate a problem that needed to be addressed! The truck is currently back at the AutoNation Ford Dealer in Littleton and is available for inspection. They are telling me there is no current recall for this issue. How can that be true if it’s the exact same problem and their Safety Recall ‘repair’ didn’t work? I believe the repair was just a software patch, but I can’t be sure. Can you please help me find out what the recall (24S37) was supposed to fix and why it didn’t fix the problem? Their suggestion now is to replace the Valve Body with a cost of $2,554.63 (in addition to a $219.95 diagnostic fee). My concern is that even this expensive repair might not actually solve the problem, and I am truly afraid to drive this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VEHICLE SPEED CONTROL

On [XXX], about 20 minutes into my 30-minute commute, while driving at highway speed, my trucks transmission suddenly downshifted dramatically, jerking and throwing me forward in my seat and causing the truck to slow down so abruptly that I was almost rear ended, putting drivers around and behind me at risk of high-speed collisions. Less than 5 minutes later it happened a second time. This is the exact same abrupt transmission downshift issue that happened to me in this vehicle a few times before in early 2024. I received a Safety Recall notice on this known issue about a week after the first incident in 2024. I took my vehicle into the AutoNation Ford Dealer in Littleton, Colorado immediately after I received that notice and they supposedly 'fixed' the issue under the recall 24S37. Obviously, the issue has not been resolved. I am asking for a deeper look into the safety issue as I am sure I am not the only one this is happening to. I am also concerned that there were no warning lamps or messages that would indicate a problem that needed to be addressed! The truck is currently back at the AutoNation Ford Dealer in Littleton and is available for inspection. They are telling me there is no current recall for this issue. How can that be true if it’s the exact same problem and their Safety Recall ‘repair’ didn’t work? I believe the repair was just a software patch, but I can’t be sure. Can you please help me find out what the recall (24S37) was supposed to fix and why it didn’t fix the problem? Their suggestion now is to replace the Valve Body with a cost of $2,554.63 (in addition to a $219.95 diagnostic fee). My concern is that even this expensive repair might not actually solve the problem, and I am truly afraid to drive this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER

Back up camera works intermittently. Has not been inspected, or involved in a accident.

POWER TRAIN

As is the way with a lot of f150s, the leadframe control module in my automatic transmission failed, causing me to suddenly go into limp mode on [XXX] ; I had no prior warning until the dash went blank and the wrench symbol appeared. I was able to get the truck completely off the roadway and had to wait for a tow. As it was later in the afternoon I had the truck towed to my house and contacted my normal repair facility in the morning. I had the truck towed to the repair facility that day. They diagnosed the leadframe failure, ordered the parts from Ford and I had my truck back within a few days. This part has been a known issue in these F150s - I had the software update "recall" performed on my truck September 2024 and it still happened to me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

The contact owns a 2014 Ford F-150. The contact stated while at a complete stop, the vehicle jerked forward, and attempted to accelerate independently while the brake pedal was depressed. Additionally, the engine was revving. The contact stated that upon slamming on the brake pedal, the vehicle responded as needed while stopped. The contact stated that while almost coming to a stop and then accelerating, the vehicle jerked, accelerated unintendedly, then responded as needed. The contact stated that the vehicle was taken to the dealer and was repaired under NHTSA Campaign Number: 24V444000 (Power Train); and the failure ceased temporarily. The contact stated that the failure had been recurring. The dealer was contacted and informed the contact that a fee would be charged for a diagnostic test and for the repair. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 93,000.

FUEL/PROPULSION SYSTEM

Fuse 27, a known problem with the 12th generation F150, manufactured from 2009-2014, burned through in my truck melting the fuse block in the process. The fuse block in question is the main fuse block located toward the front of the engine bay near the radiator. This resulted in a no start condition while parked in a parking lot. I was required to purchase Ford’s repair kit for their engineering problem and relocate the fuse to a new spot in the fuse block. If this had happened while driving, I fear my truck could have resulted in an electrical fire with my family inside. Please consider requiring Ford to issue a safety recall for this incredibly dangerous situation.

ENGINE

Fuse 27, a known problem with the 12th generation F150, manufactured from 2009-2014, burned through in my truck melting the fuse block in the process. The fuse block in question is the main fuse block located toward the front of the engine bay near the radiator. This resulted in a no start condition while parked in a parking lot. I was required to purchase Ford’s repair kit for their engineering problem and relocate the fuse to a new spot in the fuse block. If this had happened while driving, I fear my truck could have resulted in an electrical fire with my family inside. Please consider requiring Ford to issue a safety recall for this incredibly dangerous situation.

ELECTRICAL SYSTEM

Fuse 27, a known problem with the 12th generation F150, manufactured from 2009-2014, burned through in my truck melting the fuse block in the process. The fuse block in question is the main fuse block located toward the front of the engine bay near the radiator. This resulted in a no start condition while parked in a parking lot. I was required to purchase Ford’s repair kit for their engineering problem and relocate the fuse to a new spot in the fuse block. If this had happened while driving, I fear my truck could have resulted in an electrical fire with my family inside. Please consider requiring Ford to issue a safety recall for this incredibly dangerous situation.

POWER TRAIN

The contact owns a 2014 Ford F-150. The contact stated while driving approximately 55-60 MPH or at slow speeds, the transmission unexpectedly downshifted into first gear. The wrench symbol was displayed, and the speedometer was inoperable. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was informed that there were recalls on similar vehicles and opened a case. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 110,000.

POWER TRAIN

The contact owns a 2014 Ford F-150. The contact stated that while driving at 55 MPH, the transmission unexpectedly downshifted from the 6th to 2nd gear, and the rear wheels locked up, causing the vehicle to slide to a stop. The vehicle then stalled but was restarted after several attempts. The contact stated that once the vehicle was restarted, there was a knocking sound coming from the engine compartment with smoke exiting from the tailpipe. The vehicle was taken to the residence, where a handheld diagnostic machine retrieved undisclosed codes. The vehicle was not diagnosed or repaired. The contact then received notification of NHTSA Campaign Number: 24V444000 (Power Train). The manufacturer was not notified of the failure. The failure mileage was 217,000.

POWER TRAIN

Just seen about recall of f150 shifting problem. On a recent trip my 2014 f150 did exactly that. While making an right turn onto a street as it shifted it jerked pretty bad, scared the heck out of me. as I drove it would not shift out of 3rd gear. I had to drive several miles before I could pull over, My display showed a wrench on the screen. I turned off the engine and let it cool down, started it again. The wrench icon did not come on. It seemed to drive normal after that. I'm not sure this problem is with this year as well. I have not had it looked at by any shop.

POWER TRAIN

Ford Motor Company issued a recall for my truck (the transmission could suddenly shift into neutral), stating that they needed to update the PCM, and my local dealership service center said they could send an employee out to fix it remotely. I had not experienced the shifting into neutral prior to the "fix". Less than a week later, as I was driving around 35mph, the speedometer dropped to 0 and the transmission stuck in 3rd gear. I waited until the next stop sign and turned off the engine and started it again and it went back to normal. The next day the same issue occurred. The speedometer would drop to 0 and the transmission would stick in whichever gear it was last in. This time is was 5th gear on a highway. I had to pull over and restart it 3 times before it resumed normal driving. I went back to the dealership and they said the electronic update wouldn't have caused the OSS to malfunction and that it was a coincidence that the exact issue I was having was the same as the cause and reason for the recall. I went to an independent Transmission mechanic to have the OSS replaced and it has now been over a month and the problem has not returned. I don't know if the cause of the OSS malfunctioning was a coincidence or if it was related to a faulty electronic update (like if the Ford mechanic didn't disconnect the battery or overloaded an electric charge when he updated the PCM). The warning sign of a wrench did appear each time the OSS would drop to 0. The check engine light went on the first time but not after that.

ENGINE

Ford Motor Company issued a recall for my truck (the transmission could suddenly shift into neutral), stating that they needed to update the PCM, and my local dealership service center said they could send an employee out to fix it remotely. I had not experienced the shifting into neutral prior to the "fix". Less than a week later, as I was driving around 35mph, the speedometer dropped to 0 and the transmission stuck in 3rd gear. I waited until the next stop sign and turned off the engine and started it again and it went back to normal. The next day the same issue occurred. The speedometer would drop to 0 and the transmission would stick in whichever gear it was last in. This time is was 5th gear on a highway. I had to pull over and restart it 3 times before it resumed normal driving. I went back to the dealership and they said the electronic update wouldn't have caused the OSS to malfunction and that it was a coincidence that the exact issue I was having was the same as the cause and reason for the recall. I went to an independent Transmission mechanic to have the OSS replaced and it has now been over a month and the problem has not returned. I don't know if the cause of the OSS malfunctioning was a coincidence or if it was related to a faulty electronic update (like if the Ford mechanic didn't disconnect the battery or overloaded an electric charge when he updated the PCM). The warning sign of a wrench did appear each time the OSS would drop to 0. The check engine light went on the first time but not after that.

VEHICLE SPEED CONTROL

Ford Motor Company issued a recall for my truck (the transmission could suddenly shift into neutral), stating that they needed to update the PCM, and my local dealership service center said they could send an employee out to fix it remotely. I had not experienced the shifting into neutral prior to the "fix". Less than a week later, as I was driving around 35mph, the speedometer dropped to 0 and the transmission stuck in 3rd gear. I waited until the next stop sign and turned off the engine and started it again and it went back to normal. The next day the same issue occurred. The speedometer would drop to 0 and the transmission would stick in whichever gear it was last in. This time is was 5th gear on a highway. I had to pull over and restart it 3 times before it resumed normal driving. I went back to the dealership and they said the electronic update wouldn't have caused the OSS to malfunction and that it was a coincidence that the exact issue I was having was the same as the cause and reason for the recall. I went to an independent Transmission mechanic to have the OSS replaced and it has now been over a month and the problem has not returned. I don't know if the cause of the OSS malfunctioning was a coincidence or if it was related to a faulty electronic update (like if the Ford mechanic didn't disconnect the battery or overloaded an electric charge when he updated the PCM). The warning sign of a wrench did appear each time the OSS would drop to 0. The check engine light went on the first time but not after that.

EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

The contact owns a 2014 Ford F150. The contact stated that on several occasions while the vehicle was being reversed, the rearview camera displayed a solid black screen, or an inverted screen. The contact stated that the screen failed to display as intended. The contact stated that on a separate occasion, while driving at an undisclosed speed, the navigation system screen displayed a black screen. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 200,000.

BACK OVER PREVENTION

The contact owns a 2014 Ford F150. The contact stated that on several occasions while the vehicle was being reversed, the rearview camera displayed a solid black screen, or an inverted screen. The contact stated that the screen failed to display as intended. The contact stated that on a separate occasion, while driving at an undisclosed speed, the navigation system screen displayed a black screen. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 200,000.

POWER TRAIN

The contact owns a 2014 Ford F-150. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 24V444000 (Power Train); however, the repair failed to prevent a failure from occurring. The contact stated that 9 months after the recall repair was completed, while accelerating from a stop, the RPM increased; however, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. The contact pulled over into a parking lot, and the vehicle was towed to an independent mechanic to be diagnosed; however, no fault codes were retrieved. The mechanic was unable to duplicate the failure. The local dealer was contacted. The vehicle was not diagnosed or repaired due to cost. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.

ENGINE

Warning light is staying on stating the engine is out of time. We have had the vehicle assessed by a licensed mechanic to obtain this information. No issues have been detected other than the light coming on and the mechanic pricing the repairs.

STEERING

My vehicle shows that it has an electrical connection with the electronic power steering showing a U3000:49-8B code

UNKNOWN OR OTHER

I received a recall (Safety recall notice 24S37 . NHTSA Recall 24v444 ) notice in the mail. I scheduled with the dealership to have the recall taken care of. When the recall issue was "fixed", I picked up my 2014 Ford f150 stx 3.7L truck and immediately noticed it was running vwry rough and the transmission felt like it was slipping. The truck ran great before going in for the recall issue and had even been fully serviced and tuned up two weeks prior. I called the Ford dealership and explained to them. The truck then would not start but it did continue to crank over. I plugged my computer to it and no codes. I called the dealership back and was told to have it towed (at my expense) back to the dealership so they could fix it and if the issue was under due to the recall service, which it was, I would be reimbursed the money for the tow and the money they charged for a diagnostics. They also found nothing wrong and couldn't start the truck. They recommended I allow them to perform work to it claiming the spark plugs showed that the engine was flooded but could tell they were new and correctly gapped. After another $700 (for 6 spark plugs to be replaced) it did not fix the issue and they're not sure what to do. I've called the dealership, spoke with the service manager Bill and the GM Bob. They claim there is nothing they can do. I have called Ford Motor customer service twice with no help to fixing the problem. I too my perfectly running truck in for a safety recall and received a broken truck Back. After over $1,200 out of pocket, I still have no truck and no answers and am stuck at the mercy of the dealership.

POWER TRAIN

I received a recall notice on my F150 and took it to the dealership for repair even though I have not had any check engine lights or codes on my vehicle. 20 days After taking my vehicle to the ford dealership for the 24S37 recall on the OSS while driving on a two lane back road my truck experienced a hard downshift immediately followed by a check engine light. I lost all acceleration and had to coast to a safe place to pull over. I connected a code reader to the vehicle and immediately got a P0721 code for output speed sensor. I had the truck towed to the dealership and was told they drove it and could not get it to repeat the issue. The dealership only drove 2.9 miles while the had the vehicle for 5 days. I picked up the truck and drove 122 miles before the truck repeated the same issue only this time I was on the highway and luckily was able to exit the highway safely. I connected a code reader to the truck again and received a code for P0720 for the output speed sensor. The software update for this recall that FORD has pushed out as a repair has done nothing but cause even more substantial problems and safety concerns. I have reached out to Ford (at a manufacturer level) and have received absolutely no assistance from them.

STEERING

The contact owns a 2014 Ford F-150. The contact stated that upon starting the vehicle, excessive force was needed to steer the vehicle. There was no warning light illuminated. Upon investigation, the contact discovered NHTSA Campaign Number: 14V316000 (Steering); which the contact linked to the failure. The contact called the manufacturer and was referred to a local dealer for the recall repair. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 160,000.

POWER TRAIN

The contact owns a 2014 Ford F-150. The contact stated that the transmission was not functioning properly. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that corrosion had caused two holes underneath the sub frame of the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 185,000.

STRUCTURE

The contact owns a 2014 Ford F-150. The contact stated that the transmission was not functioning properly. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that corrosion had caused two holes underneath the sub frame of the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 185,000.

POWER TRAIN

The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle independently shifted gear. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the wheel speed sensor needed to be reprogrammed. The vehicle was serviced under an unknown NHTSA Campaign but, the failure persisted. The vehicle was towed back to the dealer where it was diagnosed that the shift sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

POWER TRAIN

The contact owns a 2014 Ford F-150. The contact received notification of NHTSA Campaign Number: 24V444000 (Power Train). The vehicle was taken to a dealer for the recall repair. The contact stated that after the recall repair, the vehicle started to experience the failure listed in the recall. The contact stated that the day the vehicle was picked up from the dealer, the vehicle abruptly downshifted while depressing the accelerator pedal. The contact also stated that an abnormal, banging noise was coming from the vehicle with the check engine warning light illuminated. The contact informed the dealer immediately about the failure and was provided an estimate for a diagnostic test. The vehicle was then taken to an independent mechanic where the mechanic replaced the motherboard inside the transmission; however, the failure persisted. The vehicle was taken back to the independent mechanic where it remained. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 219,000.

STRUCTURE:BODY

Both rear doors would not open from the outside or inside. They were not locked. They just would not open using the handle inside, trying to pull up on the lock mechanism and unlocking and locking numerous times. The doors would still not open. A child and a dog were in the back seat. I could not access them from the doors had to bring them through the front of the vehicle, which was very difficult. Periodically one door will be OK to open, the next day the door will not open, may or may not depending on how the door feels like working that particular daynot open.

STEERING

The vehicle had a complete loss of control of the power steering. Thankfully, it happened in the driveway and not on the highway. The message said Power Steering Assist Fault. Upon doing some research, I found that the NHTSA issued a recall in the past on some of the same vehicles in that model year (14V316000). We were hoping that this vehicle could added to that recall, due to the fact that it is a known issues for this particular model year. Thank you.

SERVICE BRAKES

Brake pedal goes to floor. Feels like the brakes goes out sometimes.

STEERING

The contact owns a 2014 Ford F-150. The contact stated while driving 55-60 MPH, the vehicle lost power steering function intermittently. There was no warning light illuminated. The contact stated that the failure had been recurring intermittently while driving at various speeds and while the vehicle was idling. The dealer was contacted and informed the contact that the VIN was not included in a related recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 118,000.

VEHICLE SPEED CONTROL

We took our truck to the local Ford dealership in regards to recall 24S37. There were no issues with the truck before we took it in. They say it was repaired on 1/7. A couple of weeks later the truck gets stuck in 1st gear and the now and at the same time the speedometer shuts down. We have read that if the program update doesn't fix it then they need to replace the leadframe but now they are saying that will be $2000 for them to fix the issue.

VEHICLE SPEED CONTROL

Truck started downshifting to 2nd gear at highway speeds, submitted claim, (no recall) Local Ford said no problem with my transmission. I replaced the leadframe in transmission. This fixed the problem. Ford came out with recall, Ford mobile came out and updated software for transmission. Since software update, Started down shifting again, sticking in 5th gear, or sticking in 3rd gear. Wrench came on a few times and engine light randomly comes on and clears too. I have pictures of 5th gear going slow, the wrench appearing and engine toruble light on. See attached pictures.

POWER TRAIN

Truck started downshifting to 2nd gear at highway speeds, submitted claim, (no recall) Local Ford said no problem with my transmission. I replaced the leadframe in transmission. This fixed the problem. Ford came out with recall, Ford mobile came out and updated software for transmission. Since software update, Started down shifting again, sticking in 5th gear, or sticking in 3rd gear. Wrench came on a few times and engine light randomly comes on and clears too. I have pictures of 5th gear going slow, the wrench appearing and engine toruble light on. See attached pictures.

VISIBILITY/WIPER

Turned on rear window and heated mirror defrost. Rear window cracked loudly and broke in a spiderwebbed manner after about 10-15 minutes of the defrost being turned on. Tempered glass kept it from blowing completely out. May have caused injury if a passenger had been sitting in rear crew cab seat at the time. Spoke with Safelite auto glass repair, was told they see this frequently with F150 trucks and think there is a problem with defrost function not shutting off like it should, causing excessive heat to window which eventually breaks the glass.

SEAT BELTS

The Instrument Panel Air Bag light stayed on continuously, so I was concerned that the Air Bags might be defective. When I took the vehicle to a Ford Dealership for servicing, I was told that the front passenger side seat belt pretensioner/retractor was shortened internally. I was told that unless the part was replaced, the Air Bags would not deploy upon impact. If I chose not to repair the part, I was told that the vehicle would pass our state's inspection. In order to protect my family's safety, I believed that I had not option but to replace the part. I requested that the dealership give me the defective part, which they did. I still have the defective part. That repair cost me a total of $1097.98.

AIR BAGS

The Instrument Panel Air Bag light stayed on continuously, so I was concerned that the Air Bags might be defective. When I took the vehicle to a Ford Dealership for servicing, I was told that the front passenger side seat belt pretensioner/retractor was shortened internally. I was told that unless the part was replaced, the Air Bags would not deploy upon impact. If I chose not to repair the part, I was told that the vehicle would pass our state's inspection. In order to protect my family's safety, I believed that I had not option but to replace the part. I requested that the dealership give me the defective part, which they did. I still have the defective part. That repair cost me a total of $1097.98.

STEERING

When Braking steering wheel locked up and almost caused accident due to not being able to control vehicle with steering wheel.

VEHICLE SPEED CONTROL

Received safety recall notice 24S37/ NHTSA recall 24V444 for my 2014 F150. Recall appears to address a safety issue resulting in the pickup downshifting into 1st gear while driving. My pickup was doing this back in 2022. It sat at the dealer for 3 months because it was too dangerous to drive (or sell) and needed a new Lead Frame to correct the problem, but Ford was unable to supply this part. I ultimately had to take it to a transmission shop, where they installed an after market lead frame that fixed the problem at that time (for around $1200). At that time there was a recall for 2015 models and up, but not 2014 models. Recently my pickup began going into safe or limp mode while I was driving, with a big wrench icon appearing on the dash. My mechanic said the engine code indicated the transmission was not communicating with the engine, and that it appeared to be related to this recent recall. Dealership updated the PCM, but this did not fix the problem. Ultimately, had to get a new Lead Frame installed ($1400). Error codes P0721 and P0722 were found, which would seem to apply to the recall. Supposedly the dealership was told that the truck was too old (2014) and and the mileage was too high (102,000) to cover the repair (although, this is a fairly recent recall). Ford customer service told me that the recall only covered the update, not any repairs to fix the underlying problem. Ford will not reimburse me for any of these repairs, but they appear to be related to exactly what the recall was for. Curious what the NHTSA's opinion is. I believe that I put in a complaint with NHTSA for this issue when it first happened. Thanks for your time.

POWER TRAIN

Received safety recall notice 24S37/ NHTSA recall 24V444 for my 2014 F150. Recall appears to address a safety issue resulting in the pickup downshifting into 1st gear while driving. My pickup was doing this back in 2022. It sat at the dealer for 3 months because it was too dangerous to drive (or sell) and needed a new Lead Frame to correct the problem, but Ford was unable to supply this part. I ultimately had to take it to a transmission shop, where they installed an after market lead frame that fixed the problem at that time (for around $1200). At that time there was a recall for 2015 models and up, but not 2014 models. Recently my pickup began going into safe or limp mode while I was driving, with a big wrench icon appearing on the dash. My mechanic said the engine code indicated the transmission was not communicating with the engine, and that it appeared to be related to this recent recall. Dealership updated the PCM, but this did not fix the problem. Ultimately, had to get a new Lead Frame installed ($1400). Error codes P0721 and P0722 were found, which would seem to apply to the recall. Supposedly the dealership was told that the truck was too old (2014) and and the mileage was too high (102,000) to cover the repair (although, this is a fairly recent recall). Ford customer service told me that the recall only covered the update, not any repairs to fix the underlying problem. Ford will not reimburse me for any of these repairs, but they appear to be related to exactly what the recall was for. Curious what the NHTSA's opinion is. I believe that I put in a complaint with NHTSA for this issue when it first happened. Thanks for your time.

POWER TRAIN

On 1-15-2025, I filed a follow-up complaint number 11636086 regarding the random downshifting of my F150 from the 4th or 5th gear down to 2nd gear while accelerating to get on a roadway or highway. This defect was supposedly fixed at a Ford dealer per recall in July of 2024. As of this writing, my 2014 F150 is continuing to randomly downshift, and I have heard nothing from the NHTSA regarding this safety issue that the recall failed to correct. Ford tells me that the software update should have fixed the issue. Obviously, it did not. What recourse do I have? Please reply to the email address listed on both my original complaint and the second complaint listed above. Thank you.

UNKNOWN OR OTHER

Took vehicle to dealer for safety recall in reference to the transmission issue of downshifting to a lower gear while driving at highway speeds. Dealer did a software reprogram and indicated that would revolve the issue. Within six months I had encountered the same issue. I notified Ford corporate and they instructed me to take it in to diagnose the issue, to which I did. They notified me that the lead frame was defective and would need to be replaced. they indicated that I would be charged close to $1700.00 for the service. contacted Ford Corporate and they claimed that it was not part of the recall. My problem with this that the software reprograms did not resolve the recall issue. It is known that the lead frame had manufacturing faults.

POWER TRAIN

The contact owns a 2014 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission experienced rough shifting and unintended downshifting into first gear. Additionally, the transmission inadvertently shifted to fifth gear while idling from a stop. The transmission warning light was intermittently illuminated. The vehicle was taken to the dealer, who updated the PCM software, but the failure persisted. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 13-6-8 (Transmission High Gear Engagement from A Stop); however, the vehicle was not covered under the TSB. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 130,000.

UNKNOWN OR OTHER

My radiator cracked and was replaced by Firestone in Nashville, TN. Firestone Address 7644 Hwy 70 S Nashville, TN 37221 Immediately after a loud screeching sound began. Which intermittently turns into a metal on metal and chirping sound with mild vibration. Subsequently I left the vehicle with Firestone for 1 additional week after the repairs were completed, including a 5 point inspection which did not illustrate any additional problems or recommended repairs. They said they were unable to diagnose the issue without the store managers opinion who seemed to be on an indefinite leave of absence and no specific estimated time frame. Several months later I went back into the same location to talk about my concerns with a manger On 1/16/2025. The manager personally setup an appointment for 1/18/2025. 15 minutes before they closed for the day I called. They said they didn't have time to it and that they will not be able to tomorrow either. I cannot comprehend how a licensed shop can operate this way. They're not prioritizing revisiting their previous repairs which have caused an extreme burden on my ability to care for multiple kids with severe disabilities. I have been extremely flexible with them and cannot help but feel they're trying to avoid service to hide past mistakes they do not want to address.

POWER TRAIN

The contact owns a 2014 Ford F-150. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 24V444000 (Power Train); however, the repair failed to prevent the failure from occurring shortly after the vehicle was repaired. The contact stated that while driving at various speeds, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.

SERVICE BRAKES

had a recall on my truck to replace master brake master cylinder on October 2014, my truck lost braking power on [XXX] before I was able to leave my community almost resulted in me driving to a pond with toddler in the backseat. I was eventually able to bring truck to a full stop using extreme force to push brake to the floor. Upon discussion with Ford service representative, it is highly likely due to premature brake booster failure as a result of recalled brake cylinder. Upon further research on Kelly's Blue Book, it states that the brake booster should be replaced "as necessary" as a part of the master cylinder recall but was not in my case. this failure could have resulted in catastrophic failure ending 2 lives and Ford refuses to warrant the repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

On 7/8/2024 my 2014 F150 was part of Recall 24S37 6R80 to reprogram the Powertrain Control Module to correct the sudden downshifting at highway speed from either 5th or 6th gear to 2nd. The reprogram may have worked for a few weeks. The sudden downshift issue has returned and us getting worse. What recourse do I have with Ford? My truck is not safe to drive. Is Ford now required to replace the Control Module and Module housing in the transmission or am I now responsible for the several thousand dollar repair? Any assistance from the NHTSA will be appreciated.

POWER TRAIN

I received the NHTSA letter Campaign Number: 24V-4444 dated June 24, 2024. I took my 2014 Ford F-150 to my local dealer for service along with the NHTSA letter. The dealer told me the POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) was OK and did not need to be changed or replaced. Obviously I'm still concerned that a downshift to first gear could cause a major issue. How would you advise me to proceed? VIN [XXX] . [XXX] [XXX] [XXX] [XXX] January 10,2025 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VISIBILITY/WIPER

Rear glass shattered spontaneously. There are many reports of this issue over a wide range of model years and no acknowledgement from Ford. Vehicle was parked with engine running and rear defrost on, no prior damage to the rear window. The drivers side rear glass shattered suddenly with a loud bang and rained small glass slivers down on rear occupants. Was quoted $1080 by a glass installer for replacement. They said this is a common issue with these trucks.

VEHICLE SPEED CONTROL

My 2014 F150 was recalled for a software patch pertaining to the lead frame in the transmission because the vehicle would abruptly downshift at any speed. After having the recall performed by a dealership, it continued to have the same issue. I was told by the Service Manager the lead frame was bad but the recall did not cover the repair. For my safety I had the repair done and it cost me $1869.64. I contacted NHTSA and was told the dealership would have to contact Ford Motor Company for a warranty code to cover the cost of the repair. Ford Motor Company said the dealership should pay for the repair up front then get reimbursed by Ford Motor Company. The dealership said only NGTSA can include the lead frame in the recall so I was responsible for the cost of the repair. As of this date (1/7/2025), I'm still out $1859.64. I have the lead frame that was removed from the truck and there are no obvious defects (cracks, buildups, etc) so the issue has to be with the control mechanism within the lead frame that the software patch should have corrected. Why has the recall not been upgraded to include replacing the lead frame?