2023 FORD EXPEDITION Complaints and Recall Information
The 2023 FORD EXPEDITION has 20 complaints and 45 recalls filed with NHTSA. Owners most frequently report issues with the panoramic sunroof shattering unexpectedly and drivetrain concerns including shuddering and abnormal noises. Safety system warnings and braking problems also appear in multiple complaints.
- Sunroof shattering. Panoramic sunroofs have exploded from the inside outward while driving or parked, scattering glass inside the vehicle and causing potential injury risks to occupants.
- Transmission problems. Drivers describe shuddering, whining noises, and confused shifting behavior during operation.
- Braking issues. Service brake warning lights activate accompanied by vehicle shudder during deceleration, with subsequent ABS failure and required brake booster replacement reported.
- Unexpected noises. Loud booms and crackling noises originated inside the vehicle while idling or driving, causing alarm and concerns about vehicle safety.
- Adaptive cruise control failure. The system does not decelerate automatically on approach to other vehicles requiring manual braking, with dealers indicating a future software update is pending.
- Electrical failures. "Low Battery" notifications occur while the vehicle is parked, resulting in failure to start.
- Door controls malfunction. Front driver side door buttons failed to operate and required wiring loom replacement and rerouting.
- Airbag system warning. Restraint indicator lamps illuminate intermittently, with warnings that airbag deployment may be compromised.
- Fire incidents. Flames have been reported from driver side wheel wells following loud booms while parked or stopped.
- Dealer service delays. Some owners report delays or lack of repair action from dealerships despite recall notices and safety concerns.
The 2023 FORD EXPEDITION is subject to 45 recalls affecting safety and vehicle operation systems. These recalls address issues including braking system components, software errors in rearview cameras, airbag labeling, axle assembly defects, and missing instructions in owner manuals.
- Brake system components. (Recall 25V314000) Approximately 273,789 vehicles have defective front brake lines contacting the engine air cleaner outlet pipe, risking brake fluid leaks and reduced brake function. Dealers will inspect and replace parts as needed free of charge.
- Rearview camera software. (Recall 25V315000) Over 1 million vehicles have software errors causing delayed, frozen, or missing rearview camera images in reverse, increasing crash risk. Dealers will update software either in person or over-the-air without cost.
- Missing airbag warning labels. (Recall 24V852000) Around 27,678 vehicles lack required dashboard airbag warning labels, which may increase injury risk. Owners will receive free replacement labels by mail.
- Axle assembly defect. (Recall 23V128000) 240 vehicles have front axle pinion gears that may fracture due to improper heat treatment, risking wheel lockup and loss of four-wheel drive. Dealers will replace affected gear sets or entire axles as necessary at no cost.
- Owner’s manual omissions. (Recall 23V420000) Over 691,000 vehicles have missing instructions for adjusting or removing third-row head restraints, increasing injury risk. Ford will mail free manual addendums to owners.
Owners facing repeated engine, brake, or safety-related failures may have rights under their state lemon law. Those with unresolved recall repairs or ongoing safety defects should consult applicable legal resources for guidance.
2023 FORD EXPEDITION Summary
2023
Model Year
20
Total Complaints
5
Total Recalls
2068978
Vehicles Affected
Recalls
2023 FORD EXPEDITION
273789 vehicles affected
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Ford Motor Company (Ford) is recalling certain 2022-2024 Navigator and Expedition vehicles. The front brake lines may contact the engine air cleaner outlet pipe and become damaged, possibly resulting in a brake fluid leak and reduced brake function.
Risk: A loss of brake function increases the risk of a crash.
2023 FORD EXPEDITION
1076138 vehicles affected
BACK OVER PREVENTION:SOFTWARE
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Risk: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
2023 FORD EXPEDITION
27678 vehicles affected
EQUIPMENT:OTHER:LABELS
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
2023 FORD EXPEDITION
240 vehicles affected
POWER TRAIN:AXLE ASSEMBLY
Ford Motor Company (Ford) is recalling certain 2023 F-150, Expedition, and Lincoln Navigator vehicles. The front axle pinion may not have been heat-treated, which can cause it to fracture.
Risk: A fractured pinion can result in a loss of 4-wheel drive and may cause the front wheels to lock up, increasng the risk of a crash.
2023 FORD EXPEDITION
691133 vehicles affected
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Risk: Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.
Complaints
2023 FORD EXPEDITION
ID: 2126546POWER TRAIN
See attached document for complaint.
2023 FORD EXPEDITION
ID: 2126545ELECTRICAL SYSTEM
See attached document for complaint.
2023 FORD EXPEDITION
ID: 2126116SERVICE BRAKES
While driving at varying speeds the service brake warning light would come on and the vehicle would shudder while decelerating before coming to a full stop as the brakes were engaged resulting in a longer distance required for breaking. After initial occurrence the vehicle was inspected by the local dealership where they determined that "The brake lines passed inspection and there were no other observable issues." This happened roughly 20 times over a collective 2 hours of drive time throughout a 3 week period. Eventually the vehicle's computer system disabled the ABS and provided an error code regarding a faulty ABS. Upon a second inspection by the local dealership service department accompanied by video footage that I took of the incident the following report was made by the service department "Brake Booster Replacement - C0047:31 - Internal EBB failure"
2023 FORD EXPEDITION
ID: 2124074ELECTRICAL SYSTEM
The contact owns a 2023 Ford Expedition. The contact stated that while the vehicle was parked and occupied, or while the vehicle was being driven, the front driver’s side buttons on the door failed to operate as designed. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed, and the contact was informed that the wiring loom needed to be replaced and re-routed. The vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 46,000.
2023 FORD EXPEDITION
ID: 2123049ENGINE
It made a loud boom I stopped thought it was a tire when I got out of the car flames started to come out of the driver side wheel well
2023 FORD EXPEDITION
ID: 2123048FUEL/PROPULSION SYSTEM
It made a loud boom I stopped thought it was a tire when I got out of the car flames started to come out of the driver side wheel well
2023 FORD EXPEDITION
ID: 2120472FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2023 Ford Expedition. The contact stated that while driving at various speeds with the Adaptative Cruise Control activated, the vehicle failed to decelerate automatically upon approaching another vehicle, requiring the contact to depress the brake pedal. The Pre-collision warning light was illuminated, and the vehicle made an abnormal beeping sound. The vehicle was taken to the dealer, and the contact was informed that the vehicle was operating as designed; however, the failure persisted. The vehicle was taken back to the dealer, where the contact was informed that a software update would become available in Spring of 2025 to correct the failure. The vehicle was later taken to Sarasota Ford (707 S Washington Blvd, Sarasota, FL 34236), where the contact was informed that the software update was not yet available. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that a software update would become available to correct the failure. The failure mileage was approximately 9,000.
2023 FORD EXPEDITION
ID: 2109104SERVICE BRAKES
I have taken my vehicle Ford Country in Henderson NV for this recall. I took my expedition in on June 6. As of today there has been zero work done on this recall. I am repeatedly told that there is nothing that can be done until Ford releases the permanent fix. I have a rental and the service agent at this dealership has been great. I have seen the conversation between him and the recall department at Ford and they are refusing to fix it temporarily. This is completely unacceptable. Ford either needs to provide a temporary fix or release the permanent fix so that I can get my vehicle back.
2023 FORD EXPEDITION
ID: 2108367AIR BAGS
My "restraints indicator lamp warning" is going off occasionally. Ford just contacted me to tell me that my airbag will not deploy if needed.
2023 FORD EXPEDITION
ID: 2105226VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2023 Ford Expedition. The contact stated while driving 20 MPH, there was an abnormal rattling sound coming from the sunroof. The contact stated that a dealer was contacted. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the dealer where it was diagnosed and determined that the sunroof needed to be replaced. The sunroof was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 85,000.
2023 FORD EXPEDITION
ID: 2100342UNKNOWN OR OTHER
I was driving down road about to get on [xxx] in Tucson,Az when we heard a loud boom inside my car. We pulled over to see what happen. My moon room had exploded for no reason and nothing hitting it. You could clearly see the force came from inside vs outside due to an object. As we drove down the road to take it to ford glass proceeded to fall down. We are very lucky in the only one that got a piece of glasses in my hand and not on my infant. My sunroof component has had 2 issues prior to this and I feel the glass was faulty and my car has a mal-alignment. Ford is denying any responsibility. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2023 FORD EXPEDITION
ID: 2093765ELECTRICAL SYSTEM
The contact owns a 2023 Ford Expedition. The contact stated that while the vehicle was parked and turned off, the contact received a "Low Battery" notification from the vehicle's mobile app. The contact stated that upon attempting to start the vehicle, the vehicle failed to start. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for further assistance. The failure mileage was approximately 48,000.
2023 FORD EXPEDITION
ID: 2073366ELECTRICAL SYSTEM
The vehicle was sitting at idle in the driveway when a loud boom was heard followed by loud crackling noises coming from what sounded like, everywhere. I turned off the radio and the noise continues. I turned off the vehicle and exited and the noise continued for about one minute before stopping. It has not happened again and I will take it to the dealership to get checked. Had this happened while driving at highway speeds it could have caused a reaction resulting in a horrific crash.
2023 FORD EXPEDITION
ID: 2073075FIRERELATED
See attached document for complaint.
2023 FORD EXPEDITION
ID: 2073074ENGINE AND ENGINE COOLING
See attached document for complaint.
2023 FORD EXPEDITION
ID: 2062577UNKNOWN OR OTHER
Just bought this 2023 Ford Expedition it was used, within 1 hour of owning it, the Sunroof just shattered and pieces of glass came falling down in-between my kids. Didn't seem like anything hit the sunroof, it just shattered on it's own! took back to dealership, they don't want to take blame and told us it has to go thru our insurance! they would cover the deductible. After looking into other stories, seems like ford has fault glass installed, i read other saying the same, that their windows have just exploded and the glass just shattering without anything hitting them! Feel like this is a safety concern and ford isn't helping with! think the glass hit daughter in face giving little scratch, nothing to major luckly!
2023 FORD EXPEDITION
ID: 2062243FUEL/PROPULSION SYSTEM
There is a shudder and whining noise with confused shifting gears behavior.
2023 FORD EXPEDITION
ID: 2062242ENGINE
There is a shudder and whining noise with confused shifting gears behavior.
2023 FORD EXPEDITION
ID: 2062241ELECTRICAL SYSTEM
There is a shudder and whining noise with confused shifting gears behavior.
2023 FORD EXPEDITION
ID: 2053070VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2023 Ford Expedition. The contact stated while driving 75 MPH and taking an exit, the panoramic sunroof exploded without impact. The sunroof exploded from the inside going outward. The contact stated that the first panoramic slide had exploded, and the second sunroof was still intact. There was glass on the interior of the vehicle. There were no warning lights illuminated. There were no reported injuries. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 55,384.