2019 FORD EXPEDITION

SEAT BELTS:PRETENSIONER

Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.

Risk: Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.

SEAT BELTS:PRETENSIONER

Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently deploy and lock the seat belt, which will not allow the belt to retract or extend.

Risk: Seat belts that do not retract or extend may fail to restrain an occupant as intended, increasing the risk of injury in a crash.

EQUIPMENT:OTHER:LABELS

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Risk: Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The "Transmission Not In Park" warning message and associated chime duration are shorter than intended.

Risk: If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.

SEATS:FRONT ASSEMBLY:RECLINER

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

Risk: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

July 17th on highway going near highway speed of 65-70mph in congested heavier traffic, person merging from on ramp caused abrupt slow to stop and rear ended a F250 truck causing MAJOR front end damage, couldn’t get front doors open, frame bent, vehicle totalled with $22k or more in damages. Seatbelt locked and air bags NEVER deployed. Ford dealership and insurance company very very suprised that given impact, speed, etc airbags never went off. Also emergency braking system did give collision detection warning and then seemed to entirely take over braking as I attempted to brake very hard nothing seemed to be happening for brakes. Seemed crash could have been entirely avoided. Vehicle totalled and gone to salvage yard. Thank goodness no injury very badly bruised

UNKNOWN OR OTHER

July 17th on highway going near highway speed of 65-70mph in congested heavier traffic, person merging from on ramp caused abrupt slow to stop and rear ended a F250 truck causing MAJOR front end damage, couldn’t get front doors open, frame bent, vehicle totalled with $22k or more in damages. Seatbelt locked and air bags NEVER deployed. Ford dealership and insurance company very very suprised that given impact, speed, etc airbags never went off. Also emergency braking system did give collision detection warning and then seemed to entirely take over braking as I attempted to brake very hard nothing seemed to be happening for brakes. Seemed crash could have been entirely avoided. Vehicle totalled and gone to salvage yard. Thank goodness no injury very badly bruised

UNKNOWN OR OTHER

I purchased my 2019 Ford Expedition Max Limited on [XXX]. When we purchase the vehicle we signed a notice that we would have the recalls completed within a reasonable time. I took my vehicle for the recall to Feyer Ford in Edenton, North Carolina on May 30th. Prior to the recall I was having no issues at all with the vehicle. Once I pick the vehicle up on [XXX] and started my traveling home. Within 10 minutes of leaving, the vehicle made a loud screeching noise. The wrench light came on, and the vehicle seemed to not accelerate forward. I was able to pull off the road and turn the vehicle off. I called Feyer Ford to make them aware of the problem and they told me that it was because the PCM had been reprogrammed and would need to relearn how I drive. I had the same issue happen again further down the road, this is a very serious safety hazard that my vehicle suddenly stopped moving forward in traffic. I called Feyer Ford once again and was told that I had to drive the vehicle 1,000 miles before the PCM would relearn my driving patterns. I took the vehicle in on June 4th to have it checked out and was told that I would need a valve body replacement and torque converter replacement. That essentially my transmission was bad. Since that date the vehicle has gone into reverse numerous times when I put it in Drive, it will also get stuck in 4th 7th or 10th gear when you are trying to drive it in a parking lot or going slow on the road. When it gets stuck in those gears the vehicle will not go forward it will only allow you to go backwards. My car has been at Feyer Ford since July 29 trying to have the warranty cover the fix, but it was denied for warranty coverage because they stated the vehicle was broken by the recall. We were told we could pick up our un-fixed vehicle on Aug 27. We got the key and proceeded to leave only to find the car not put back together from a different seat belt recall. It is still at Feyer Ford today, September 6th 2025. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

POWER TRAIN

I purchased my 2019 Ford Expedition Max Limited on [XXX]. When we purchase the vehicle we signed a notice that we would have the recalls completed within a reasonable time. I took my vehicle for the recall to Feyer Ford in Edenton, North Carolina on May 30th. Prior to the recall I was having no issues at all with the vehicle. Once I pick the vehicle up on [XXX] and started my traveling home. Within 10 minutes of leaving, the vehicle made a loud screeching noise. The wrench light came on, and the vehicle seemed to not accelerate forward. I was able to pull off the road and turn the vehicle off. I called Feyer Ford to make them aware of the problem and they told me that it was because the PCM had been reprogrammed and would need to relearn how I drive. I had the same issue happen again further down the road, this is a very serious safety hazard that my vehicle suddenly stopped moving forward in traffic. I called Feyer Ford once again and was told that I had to drive the vehicle 1,000 miles before the PCM would relearn my driving patterns. I took the vehicle in on June 4th to have it checked out and was told that I would need a valve body replacement and torque converter replacement. That essentially my transmission was bad. Since that date the vehicle has gone into reverse numerous times when I put it in Drive, it will also get stuck in 4th 7th or 10th gear when you are trying to drive it in a parking lot or going slow on the road. When it gets stuck in those gears the vehicle will not go forward it will only allow you to go backwards. My car has been at Feyer Ford since July 29 trying to have the warranty cover the fix, but it was denied for warranty coverage because they stated the vehicle was broken by the recall. We were told we could pick up our un-fixed vehicle on Aug 27. We got the key and proceeded to leave only to find the car not put back together from a different seat belt recall. It is still at Feyer Ford today, September 6th 2025. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

SEAT BELTS

Seatbelt pretensioner inadvertently exploded while driving the vehicle and locked the seatbelt

STRUCTURE

The contact owns a 2019 Ford Expedition. The contact stated that while stopped at a stop sign and reaching into the center console, the contact's ring finger touched the silver chrome trim near the sliding opening latch and was severely lacerated, almost severing it completely. As a result, the contact lost consciousness, causing the vehicle to collide with a tree. Fortunately, the contact did not sustain any additional injuries. No police report was filed. The contact was able to drive away from the accident scene and personally repair the vehicle. The manufacturer has been notified of this incident.

ENGINE AND ENGINE COOLING

The contact owns a 2019 Ford Expedition. The contact stated that upon starting the vehicle, the engine was rattling, and the vehicle was idling rough. There was no warning lights illuminated. The contact stated that occasionally while driving on the highway, the vehicle lost automotive power while accelerating. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.

SEAT BELTS

Yesterday, while I was driving to pick up my kids from school, my 2019 Ford Expedition, the driver’s side seatbelt literally exploded — it went off like it would in a crash (but there was no crash). I was driving when it exploded and tightened so tight on me. Now the seatbelt doesn’t work at all. It was terrifying, so loud and painful. This is part of a known recall issue. When the dealership had my car back in May to replace my cam phasers, they told me the seatbelt recall parts weren’t available yet. Fast forward to now — the seatbelt has gone off, the vehicle can’t be driven safely, and Ford (both the local dealership and customer service) is saying there’s nothing they can do for me right now. The dealership told me I would have to pay to have it towed and pay for a rental. Also, they aren’t sure how fast they can get parts or diagnose it. I’m honestly at a loss. This is a safety recall, and I can’t use my car because of it. I literally just paid $2400 in may for my cam phasers and now this.

AIR BAGS

Yesterday, while I was driving to pick up my kids from school, my 2019 Ford Expedition, the driver’s side seatbelt literally exploded — it went off like it would in a crash (but there was no crash). I was driving when it exploded and tightened so tight on me. Now the seatbelt doesn’t work at all. It was terrifying, so loud and painful. This is part of a known recall issue. When the dealership had my car back in May to replace my cam phasers, they told me the seatbelt recall parts weren’t available yet. Fast forward to now — the seatbelt has gone off, the vehicle can’t be driven safely, and Ford (both the local dealership and customer service) is saying there’s nothing they can do for me right now. The dealership told me I would have to pay to have it towed and pay for a rental. Also, they aren’t sure how fast they can get parts or diagnose it. I’m honestly at a loss. This is a safety recall, and I can’t use my car because of it. I literally just paid $2400 in may for my cam phasers and now this.

POWER TRAIN

The transmission is clunking and hard shifting causing the car to not just go when you accelerate. The car stutters and takes a minute to actually go when you press the accelerator. This has caused multiple times where pulling out of a parking lot has been dangerous since I can’t properly get up and go when need be. I had a mechanic look at my car and he confirmed my transmission needs to be replaced. There was no warning signs or messages about the failure.

ENGINE

The contact owns a 2019 Ford Expedition. The contact stated that while starting the vehicle, there was an abnormal clattering and clanking sound coming from the engine. There were no warning lights illuminated. The contact stated that the failure was a known issue with the vehicle. The vehicle was taken to the local dealer, where it was diagnosed with engine failure and cam phaser rattle. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 115,000.

SEAT BELTS

The contact owns a 2019 Ford Expedition. The contact received notice of NHTSA Campaign Number: 25V197000 (Seat Belt). The contact stated that while driving at 45 MPH, she observed a noise resembling a gunshot, and the driver's seat belt tightened to the point where she could not breathe. The contact stated that while in shock, she eventually depressed the driver's seatbelt release button and then released herself. The contact stated that when the seat belt retracted, the belt cut on her neck and put a hole in the side of the seat. The contact stated that her grandchildren were passengers at the time of the failure, and they were all terrified. Medical attention was not needed. A police report was filed. The vehicle was taken to a dealer where she was advised that parts were not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 59,000.

ENGINE

Engine rattle during start up

STEERING

The contact owns a 2019 Ford Expedition. The contact stated that while his wife was driving on a neighborhood road at an undisclosed speed, the steering wheel seized. There were no warning lights illuminated. The driver proceeded to pull over, and the vehicle was towed to a local dealer to be diagnosed. The contact was informed that the electronic steering control module was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.

POWER TRAIN

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ENGINE

#NAME?

POWER TRAIN

The 10 Speed Transmission, also known as 10R80, is absolutely horrible and should be banned. I have had Ford rebuild the transmission more than once and also fully replaced with multiple shop visit with other trans issues. Constant jerking, poor shifting, delayed gear recognition, slipping gears while going highway speeds, are all causes for great concern. I am worried all the time that I may get in an accident with one of the skipping that occurs several times monthly. This Trans must be fully recalled due to its safety! This is a major safety issue. Who wants to pay $90,000.00 on a car to have constant transmission issues and jerky driving? This jerking has been worsening again lately and worried I need another trans repair. This happened again today which brings me to this complaint as Ford wont fiix the issue, needing a new style trans altogether!

POWER TRAIN

Passenger air bag light came on and passenger seat belt locked up also the transmission had to be fixed

SEAT BELTS

Passenger air bag light came on and passenger seat belt locked up also the transmission had to be fixed

AIR BAGS

Passenger air bag light came on and passenger seat belt locked up also the transmission had to be fixed

POWER TRAIN

Issues with the transmission (10R80) started in May 2025 around 79,000 miles, and lasted a few weeks before we could get to the Ford dealer. We have not towed anything or taken the vehicle off roading. We experienced very hard shifting, delayed acceleration, lurching, and loss of power. We were unable to drive the vehicle without one or more of these things consistently happening. One lurch was particularly violent where our momentum carried us forward while the vehicle slowed dramatically. The loss of power was particularly dangerous because I pulled into traffic and then shifting failed and I couldn’t move. I was stuck in the middle of the road until the gears cycled and eventually started working again. The loss of power also happened to my wife. The transmission issues appeared quickly and then rapidly became worse. We took it to Ford and they said the transmission needed replaced. This would allegedly be better than trying to fix it piece by piece. Apparently Ford could potentially help with costs if I submitted a case, but they would want to try to diagnose and fix it first. This meant being without the vehicle for an extended period and then having to return it to the shop if the part fixed didn’t solve the issue. This is unreasonable given that others online reported similar issues and the “fixes” often did not work. We did not have any dashboard lights illuminate as part of our issues. We had the transmission replaced.

SEAT BELTS

The contact owns a 2019 Ford Expedition Max. The contact stated that after the wife started the vehicle and while the gear shifter was in the parked position, the front driver's side seatbelt pretensioner erroneously deployed. During the incident, the wife sustained a left shoulder abrasion, which required medical treatment. The vehicle was taken to the local dealer, but the cause of the failure was not yet determined. The contact was informed that the VIN was included in the NHTSA Campaign Number: 24V099000(SEAT BELTS). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 90,000.

ENGINE

The contact owns a 2019 Ford Expedition. The contact stated while driving 50 MPH, there was a rattling sound coming from the engine. The contact pulled over to side of the road, turned off and restarted the vehicle and the vehicle started to operate as intended. The check engine warning light was illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 150,000.

VEHICLE SPEED CONTROL

I took the car for a recall due OBD issues and reprogramming shortly after that 3 days after it was at redrock ford in Williston North Dakota is giving me Emergency brake malfunction in middle of driving car on cruise control this warning came on with a lightning symbol in red and circle around it disengaging cruise control on its own and also no showing speed cruise control is set for this is the 3rd time I take this car due to recalls they also just did seatbelt tensioners on front driver and passenger sides and is listed again for it and status on it is that no remedy is available due to parts not available I called the dealer after the OBD RECALL REPAIR and associate is stating I have to pay a diagnostic because is not related to EMERGENCY BRAKE ISSUES mentioned above I didn’t have this ebrake issue before u til oil took it to them now thanks to this I have a broken front right passenger wheel bearing most likely it engage ABS SYSTEMS AND MY WHEEL LOCKED WHILE DRIVING WITH MY Family and my kids now I have to buy a new driver side wheel bearing most likely have a mechanic installed also with a price of labor cost on top

WHEELS

I took the car for a recall due OBD issues and reprogramming shortly after that 3 days after it was at redrock ford in Williston North Dakota is giving me Emergency brake malfunction in middle of driving car on cruise control this warning came on with a lightning symbol in red and circle around it disengaging cruise control on its own and also no showing speed cruise control is set for this is the 3rd time I take this car due to recalls they also just did seatbelt tensioners on front driver and passenger sides and is listed again for it and status on it is that no remedy is available due to parts not available I called the dealer after the OBD RECALL REPAIR and associate is stating I have to pay a diagnostic because is not related to EMERGENCY BRAKE ISSUES mentioned above I didn’t have this ebrake issue before u til oil took it to them now thanks to this I have a broken front right passenger wheel bearing most likely it engage ABS SYSTEMS AND MY WHEEL LOCKED WHILE DRIVING WITH MY Family and my kids now I have to buy a new driver side wheel bearing most likely have a mechanic installed also with a price of labor cost on top

SERVICE BRAKES

I took the car for a recall due OBD issues and reprogramming shortly after that 3 days after it was at redrock ford in Williston North Dakota is giving me Emergency brake malfunction in middle of driving car on cruise control this warning came on with a lightning symbol in red and circle around it disengaging cruise control on its own and also no showing speed cruise control is set for this is the 3rd time I take this car due to recalls they also just did seatbelt tensioners on front driver and passenger sides and is listed again for it and status on it is that no remedy is available due to parts not available I called the dealer after the OBD RECALL REPAIR and associate is stating I have to pay a diagnostic because is not related to EMERGENCY BRAKE ISSUES mentioned above I didn’t have this ebrake issue before u til oil took it to them now thanks to this I have a broken front right passenger wheel bearing most likely it engage ABS SYSTEMS AND MY WHEEL LOCKED WHILE DRIVING WITH MY Family and my kids now I have to buy a new driver side wheel bearing most likely have a mechanic installed also with a price of labor cost on top

SEAT BELTS

On [XXX], the seatbelt pretensioner on my 2019 Ford Expedition MAX Platinum suddenly discharged without warning while the vehicle was stationary. It emitted a loud noise, caused the seatbelt to lock, and released a strong burning smell, consistent with prior reports linked to recall 24V099 / 25V197000. I purchased this vehicle used on [XXX] from Taverna Infiniti of North Miami (FL). At the time of sale, the dealership: •Did not disclose any active recalls •Provided an inspection form stating the seatbelt and warning systems were “OK” •Sold the vehicle with an illuminated airbag (SRS) warning light •Delivered the vehicle with a non-functional driver-side tail light Four days later ([XXX]), the dealer sent me a Carfax report showing the vehicle had an active NHTSA safety recall (24V099), issued in February 2024, with a known remedy available. The dealership knowingly sold a vehicle with an unrepaired safety defect, and the defect has now resulted in an actual pretensioner discharge — which could pose a fire risk and compromised occupant protection. I am currently working to have the vehicle serviced at a Ford-authorized dealer. I am reporting this event to document: •The failure of the seatbelt pretensioner •The dealer’s noncompliance with safety disclosure obligations •The risk posed to other consumers INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

The contact owns a 2019 Ford Expedition. The contact stated that upon start the vehicle, the vehicle hesitated while starting and while idling, and there was an abnormal clanking sound was coming from the engine. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the camshaft system was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced Technical Service Bulletin: 23-2143; as a probable cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 42,000.

UNKNOWN OR OTHER

At 60k miles the car started making noises when I start it. I took it in and they said it was the timing chain. Also my engine light keeps coming on and it says Emissions Error. I have purchased several Fords and I don’t plan on major repairs every 5 years. Especially the day it goes out of warranty. Apparently the timing chain is a big problem according to the repair company at around 5 years on these expeditions

ENGINE

Catalytic converter signaled efficiency is low after the Emissions Recall 24 E 13 had been fixed 2025. There are 5 other expeditions in the dealership with the exact same problem. Had recall fixed one month later check engine light came on. Same problem emissions signal. Ford won’t fix it as they claim “it would have been caught during inspections of the vehicle when they run codes during any kind of service.” Even though it would not have been because the recall just came out May 2025 for it to correctly issue said signal.

POWER TRAIN

While attempting to accelerate and change lanes on the freeway, the vehicle unexpectedly slipped out of gear and appeared to shift into neutral. During this time, the gas pedal became completely unresponsive, leaving me unable to control the vehicle’s speed. Multiple warning lights and audible alerts activated briefly before disappearing. I released the gas pedal and attempted to accelerate again, at which point the vehicle re-engaged and resumed normal function. This issue first occurred approximately one month ago and has now happened two additional times. Each incident lasted several seconds during active freeway driving, creating a highly dangerous situation where I had no control over acceleration. This poses a serious safety risk, especially when merging or maneuvering in high-speed traffic. Although no accident has occurred yet, the potential for one is significant and deeply concerning.

POWER TRAIN

The contact owns a 2019 Ford Expedition. The contact stated while driving 40 MPH and depressing the accelerator pedal, the vehicle failed to respond as indented and started to decelerate unintendedly. The contact became aware of a rattling sound coming from underneath the vehicle. Several warning lights illuminated. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the dealer for repair under a recall; however, the contact was provided the cost for a diagnostic test. The vehicle was not repaired. The manufacturer was notified on the failure, and informed the contact that the vehicle was included in Technical Service Bulletin: 22-2428 (Automatic Transmission - Harsh-Delayed Engagement). The approximate failure mileage was 50,000.

FUEL/PROPULSION SYSTEM

My transmission started losing power on acceleration, hard jerk/bang when shifting into gear, transmission slipping, loss of power between shifts

ENGINE

My transmission started losing power on acceleration, hard jerk/bang when shifting into gear, transmission slipping, loss of power between shifts

POWER TRAIN

My transmission started losing power on acceleration, hard jerk/bang when shifting into gear, transmission slipping, loss of power between shifts

POWER TRAIN

Transmission failure, skipping, and stalling. It can be inspected. My family and Is safety was put at risk when the transmission started stalling out while leaving the exit ramp to turn onto a busy road with constant traffic. As soon as the acceleration pedal was pressed after leaving the stop sign stalling occurred and again at the following stop light upon acceleration. Yes the problem has been confirmed by a dealership. It has not been inspected by the police, insurance, or others. No warning before hand other than it would skip certain gears and jerk really hard.

POWER TRAIN

The contact owns a 2019 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle briefly hesitated and failed to properly shift into gear. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 99,500.

UNKNOWN OR OTHER

During a recent visit on 6/6/2025 to the Ford dealership in Torrance for an oil change, I've informed the service staff of my concern for the diminishing coolant levels. Upon completion of the oil change, they've informed they did not find any issues with the coolant and did not find any signs of leaking. Today is June 30, 2025 and I've come to a local mechanic for a different concern of vehicle shaking and they found that the coolant was indeed leaking.

POWER TRAIN

I noticed that the car would make a clunking noise changing Drive to Reverse (vice versa) and had informed the dealership upon getting car checked up for cold start rattle issues that sounded like stemming from cam phaser. Dealer didn't comment on it. Over time, I felt it getting worse. Now at about 51,400 on my drive home on the freeway close to my exit, luckily, I felt the car vibrantly shaking (during drive and slow down). After exiting the freeway, I noticed car (and steering wheel) shaking vibrantly when going 25 mph and over. After taking it to a local mechanic, they found that the driveshaft was about to come off missing a part.

STEERING

Was returning home from a drive on a freeway and noticed that car started shaking violently on right side rear of vehicle, like tires were loose, when I was close to the exit. Upon exiting freeway I noticed that vehicle at 20mph speeds+ (more noticeable at 25mph+) the car began shaking. Car shakes as well throughout braking. I took it to the tire shop to see if it was a tire issue or a balance issue, but the shop informed it wasn't a tire issue but possibly a CV related. Because I'm feeling the vibrations more from one side of vehicle, thinking it could be related to the toe link. Seeing car parked on driveway, it does seem to be leaning more to the right in the rear of the vehicle

POWER TRAIN

Was returning home from a drive on a freeway and noticed that car started shaking violently on right side rear of vehicle, like tires were loose, when I was close to the exit. Upon exiting freeway I noticed that vehicle at 20mph speeds+ (more noticeable at 25mph+) the car began shaking. Car shakes as well throughout braking. I took it to the tire shop to see if it was a tire issue or a balance issue, but the shop informed it wasn't a tire issue but possibly a CV related. Because I'm feeling the vibrations more from one side of vehicle, thinking it could be related to the toe link. Seeing car parked on driveway, it does seem to be leaning more to the right in the rear of the vehicle

POWER TRAIN

Expedition with 60k miles needing timing chain, cam phasers, 4 camshafts, valves and rockers. This has been a on going issue with 3.5 ecoboost engines. Ford needs a recall and reimbursement to owners for these costly repairs.

ENGINE AND ENGINE COOLING

See attached document for complaint.

POWER TRAIN

We purchased the 2019 Ford Expedition Limited from Interstate Ford in Miamisburg, OH, for $49,500 in 2023. The vehicle had roughly 47k miles on it at the time; it now has 69k. I started noticing that it was downshifting when I pulled out of my driveway and got about a block away from home shortly after our purchase. I reported this to the dealership several times, and they said they could not get it to replicate the problem. I explained that it was only happening when the engine was cold. Fast forward to June 2025, I was at the intersection one morning, and the vehicle would not move forward. Then it lurched forward suddenly, from that point, I started having more issues with 1st & 2nd gears. I took it to Germain Ford in Beavercreek, and they evaluated the issue and determined that I need a new transmission. This was submitted to Ford, and the replacement was approved, but it appears my extended warranty will have to cover the charges. I have noticed that several other people have reported the same issues with their 2019 models. Ford should cover this repair at no cost to us; that's just my opinion.

POWER TRAIN

Transmission 10R80 2017-2023 is prone to jerking, sudden power loss, complete failure, hard shifts and random downshifts. Ford knows that this issue exists but fails to issue a recall. The main issue is with the CDF drum. Ford came out with a new CDF Drum in 2023 to remedy the issue. But fails to cover any costs to fix it. To get to the CDF drum a complete transmission tear down is required. Ford is involved in multiple class action lawsuits and has even issued a TSB (22-2428) but again, fails to cover any costs.

SEAT BELTS

The contact owns a 2019 Ford Expedition. The contact stated that when the vehicle started, the driver's side front seat belt retractor fractured. The contact noticed an extremely loud pop and a burning odor. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated the vehicle was taken to the dealer in May 2025, prior to the failure; however, the contact was informed that parts were not available. The contact received notification of NHTSA Campaign Number: 24V099000 (Seat Belts); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was filed. The failure mileage was 73,065. Parts distribution disconnect.

POWER TRAIN

Transmissions CDF Drum is failing annd causing my transmission to go out of gear and slam into first and I just preformed “cam phaser” repairs exceeding $3400. A vehicle this new should not need these repairs. There’s 1000s of complaints online and it’s sick and twisted that Ford is not forced to recall these issues.

ENGINE

Transmissions CDF Drum is failing annd causing my transmission to go out of gear and slam into first and I just preformed “cam phaser” repairs exceeding $3400. A vehicle this new should not need these repairs. There’s 1000s of complaints online and it’s sick and twisted that Ford is not forced to recall these issues.

POWER TRAIN

The transmission has completely failed. My wife pulled out into traffic and it failed to engage.

POWER TRAIN:AUTOMATIC TRANSMISSION

See attached document for complaint.

POWER TRAIN

See attached document for complaint.

POWER TRAIN

While driving the 2019 Ford Expedition the transmission intermittently has an issue where there is harsh or extreme delayed engagement and loss of power. This has occurred while attempting to merge on the highway in traffic and put myself and highway drivers at risk when it suddenly was not possible to accelerate to merge safely. The component was inspected by the Ford dealer and their response was to re-program the transmission software, however this has not resolved the issue and it still occurs. There were no warning lamps or indicator to show that the vehicle has a problem.

POWER TRAIN

The contact owns a 2019 Ford Expedition. The contact stated that when the vehicle was started in the morning, the engine was idling roughly while making an abnormal rattling sound. The contact stated that the failure was intermittent, but the rattling sound became worse and more frequent. The contact stated that there were no warning lights illuminated. The contact had taken the vehicle to a local dealer, who diagnosed the vehicle and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to Customer Satisfaction Program: 21N03 (Engine and Engine Cooling) for cam phaser replacement. The contact questioned the dealer and was informed that the vehicle was not covered under the program. Additionally, the contact stated that the vehicle was recently repaired under Customer Satisfaction Program: 24E13 for an ignition and TCM (Power Train) software update. The contact stated that following the software update, the transmission was slipping out of gear and was hesitating while depressing the accelerator pedal. The contact stated there was no warning light illuminated. The vehicle was returned to the same dealer to be diagnosed, and it was determined that the transmission shift cable bushing had failed, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 69,401.

ENGINE AND ENGINE COOLING

The contact owns a 2019 Ford Expedition. The contact stated that when the vehicle was started in the morning, the engine was idling roughly while making an abnormal rattling sound. The contact stated that the failure was intermittent, but the rattling sound became worse and more frequent. The contact stated that there were no warning lights illuminated. The contact had taken the vehicle to a local dealer, who diagnosed the vehicle and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to Customer Satisfaction Program: 21N03 (Engine and Engine Cooling) for cam phaser replacement. The contact questioned the dealer and was informed that the vehicle was not covered under the program. Additionally, the contact stated that the vehicle was recently repaired under Customer Satisfaction Program: 24E13 for an ignition and TCM (Power Train) software update. The contact stated that following the software update, the transmission was slipping out of gear and was hesitating while depressing the accelerator pedal. The contact stated there was no warning light illuminated. The vehicle was returned to the same dealer to be diagnosed, and it was determined that the transmission shift cable bushing had failed, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 69,401.

POWER TRAIN

Traveling at approximately 65 MPH and the transmission slipped into neutral and we began to lose speed while the engine freely revved, then it slammed back into gear violently. Then about an hour later on the same trip it did it again, except this time when it slammed into gear the rear tires lock up and we were nearly rear ended, luckily they swerved over in time. The wheels then unlocked and the vehicle drove mostly normal after that. The shifts were of poor quality from time to time, and we are out of state with no choice but to continue for the week. It seemed to happen when trying to increase speed, so now I am very gingerly speeding up when needed. We will get it in for service as soon as we get home next week.

SEAT BELTS

The contact owns a 2019 Ford Expedition. The contact stated that the second-row rear passenger’s side seat belt failed to operate as needed. The contact had taken the vehicle to a dealer and the failure was confirmed; however, the part needed to repair the seat belt was on backorder. The contact was provided an estimate even though the part to repair the vehicle was unavailable. The contact stated that the vehicle was previous repaired under NHTSA Campaign Number: 24V099000 (Seat Belts); which the contact linked to the current seat belt failure. The manufacturer was notified of the failure and provided the contact with the information provided by the dealer. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not yet repaired. The failure mileage was approximately 43,400.

ENGINE

There is a known defect in a solenoid where it doesn't allow the transmission to upshift, it gets stuck. The check engine light has come on and the engine starts to struggle.

VISIBILITY:REAR WINDOW WIPER/WASHER:LINKAGES

The contact owns a 2019 Ford Expedition. The contact stated while driving at an undisclosed speed, the front windshield wipers were activated but failed to respond as intended. The contact stated that the wiper arms seized. The vehicle was taken to the dealer, where it was diagnosed that the wiper arm linkage had failed and needed to be replaced. The contact was informed that the parts had been ordered. The contact related the failure to an unknown recall; however, the VIN was not included. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the safety failure. The failure mileage was approximately 107,000.

UNKNOWN OR OTHER

Cam Phasers were recalled a couple years ago. I had the recall done and they were replaced. They are now worse than ever. My car horribly rattles every single time that I start it up and also now rattles when it idles. I should not have to pay for this out of my pocket. Clearly the part used in the recall did not do it's job.

SEAT BELTS

The contact owns a 2019 Ford Expedition. The contact stated that while the [XXX] son was seated in the rear driver's side middle row seat, the seat belt buckle had malfunctioned and did not unlatch. While attempting to release the child, the seat belt straps continued to retract and tighten, causing distress to the child. The contact retrieved a knife and had to cut the seat belt straps to free the child. During the incident, the child sustained bruising to the abdomen. The medical treatment was required. The cause of the failure has not yet been determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 56,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

The contact owns a 2019 Ford Expedition. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. The contact stated that after the engine reached normal operating temperatures, the rattling ceased; however, the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 65,000.

ENGINE AND ENGINE COOLING

The contact owns a 2019 Ford Expedition. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. After the engine reached adequate operating temperatures, the rattling sound ceased but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 94,000.

ENGINE

The contact owns a 2019 Ford Expedition. The contact stated that while driving at various speeds, an abnormal rattling sound was coming from the engine. The check engine warning light was illuminated, and DTC: P0014; was displayed. The vehicle was taken to an independent mechanic where it was diagnosed that the timing chain and cam phasers had failed and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to the local dealer where it was confirmed that the timing chain and cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 113,000.

POWER TRAIN

While driving the vehicle will all of a sudden will come out of gear, he can hear grinding, when the rpms eventually slow down will go into neutral and can then be put back into gear. This happens in normal driving conditions, it happens while at cruising highway speeds bit more often happens while stepping into the gas to pass someone. You lose all power and is extremely dangerous! This has been happening since at least 2022 with vehicle since around 55k miles and continues now at 105k. During city driving it usually is just a harder shift which always seems to be around 4th,5th 6th gear which is same on hwy when it downshifts to around the same to pass someone. For ford to issue a tsb and not be recalled yet is unfathomable with how dangerous this can potentially be! Pictures attached is from around time we first started to experience the issue with 56k 04/10/2022 and 59k 06/06/2022 on vehicle. Other two are from me having them look at it for said issue with no resolution! Last is most recent with them recommending me to get transmission flushed.will be returning to shop on 5/23/2025 for same issue. There are numerous times in between these that this issue has happened as well but with wife driving and this happing definitely angered me and scared her to not want to drive it anymore with most recent event on Friday 5/9/2025!

POWER TRAIN

It's not just the f150 with transmission issues. My 2019 expedition has had the same transmission issues since I bought it with 48000 miles. Most of the hard downshifts happen at highway speeds, but also occur at other times. I've taken it in at least 6 times for this issue with no remedy before the transmission failed at 102000 miles. That cost me $7100 to repair the transmission and $1000 in rental car costs. I have 113000 miles now and the same issues are occurring.

UNKNOWN OR OTHER

We had been driving for 3 hours and was in an extremely busy area in Houston, Tx. While entering another highway in extremely congested area the transmission shifted out of gear into Neutral engine revved and shut down. After about 3 -5 seconds it kicked hard into gear and continues on our way. This has happened several times in the past and was taken in previously for same problem. By being in congested traffic and with cars speeding around and honking horns it was a tense moment. Reported to dealer and transmission was dismantled and a part replaced in the transmission. Still don't feel comfortable with the transmission. Prior to this incident there were no immediate warning signs.

POWER TRAIN

We had been driving for 3 hours and was in an extremely busy area in Houston, Tx. While entering another highway in extremely congested area the transmission shifted out of gear into Neutral engine revved and shut down. After about 3 -5 seconds it kicked hard into gear and continues on our way. This has happened several times in the past and was taken in previously for same problem. By being in congested traffic and with cars speeding around and honking horns it was a tense moment. Reported to dealer and transmission was dismantled and a part replaced in the transmission. Still don't feel comfortable with the transmission. Prior to this incident there were no immediate warning signs.

POWER TRAIN

My 2019 Ford Expedition Max is experiencing shifting issues from first to second gear. After some extensive research i found that Ford is aware of this problem and issued a TSB for this back in 2023 TSB number 22-2428. I spoke to the dealership, and they stated they were aware of the ongoing issue and there is not a recall for it yet and most of the time unless its life threatening there will not be recall. I find that very disturbing, your vehicle not changing gears is life threatening. Not sure how we can get this investigated and made a recall.

POWER TRAIN

The contact owns a 2019 Ford Expedition. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 35,155.

POWER TRAIN

10 Speed transmission slipped out of gear twice while driving Vehicle has 39,000 miles but 5.5 years old. Dealership and Ford acknowledge the transmission is a problem but is out of warranty and I need to spend $10,000 for repair. I believe they are selling defective cars to consumers and will not help to resolve the issue especially with such low mileage. They should be placed on recall. An independent transmission repair company tells me these 10 speed cars are commonly seen and cannot be repaired. The internet is full of owners with similar problem

ENGINE

The contact owns a 2019 Ford Expedition. The contact stated while driving on several occasions at various speeds, the vehicle went into LIMP Mode and lost motive power. The vehicle was taken to a dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was 6,000 miles outside of the warranty. The failure mileage was approximately 80,000.

POWER TRAIN

Very delayed shift from 3rd to 4th and 4th to 5th gear. Sometimes jumping out of gear when attempting to pass or using the interstate on ramp.

POWER TRAIN

The contact owns a 2019 Ford Expedition. The contact stated while driving 55 MPH, the transmission unexpectedly downshifted. In addition, there was an unknown warning light illuminated, with a message to “Contact the Dealer” displayed. The vehicle was taken to the dealer, and the previous learning strategy was erased and deleted from the computer system. The vehicle was then taken to an independent mechanic, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.

ENGINE

The contact owns a 2019 Ford Expedition. The contact stated that on several occasions when the vehicle was started and running, the contact observed a rattling noise for several seconds coming from the engine compartment. The vehicle was taken to a dealer where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 65,000.

ENGINE

My vehicle is having cam phaser issues and ford will not repair the issue. This was identified in customer satisfaction program 21N03 but I did not receive notification of the repair.

POWER TRAIN

As I was driving the transmission started to jerk. As I pressed the gas pedal the car began to downshift and made a huge bang noise and wasn’t going anywhere, as cars are passing me .I was on the freeway I was scared for my life and my family’s life that someone was going to rear end me.

EXTERIOR LIGHTING

The passenger side daytime running light has burned out. Daytime running lights are a safety feature for myself and other drivers. The problem happens 100% of the time. The dealership has inspected the issue and suggest replacing the entire headlight assembly. It happened January 2025 and No warning lights came on. It was brought to my attention by another driver in traffic

POWER TRAIN

The contact owns a 2019 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle experienced an unintended transmission downshift and the vehicle stalled. The transmission warning light was illuminated. The vehicle was able to restart. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in a related recall. A case was opened and the contact was referred to the NHSTA Hotline for assistance. The approximate failure mileage was 120,000.

POWER TRAIN

2019 FORD EXPEDITION THAT HAS BEEN IN FOR PAST TRANSMISSION ISSUES WITH NO PROBLEMS FOUND. FORD IS NOW TELLING ME I NEED A NEW TRANSMISSION AND OF COURSE ITS OUT OF WARRANTY. ISSUES ARE WHEN AT A STOP AND ACCELARATING THE VEHICLE SHAKES AS IF YOU ARE GOING OVER RUMBLE STRIPS. ALSO, AT HWY SPEEDS WHEN ACCELERATING TO CHANGE LANES THE TRANSMISSION WILL COMPLETELY LOSS POWER AND ENGINE WILL REV THEN IT WILL JUMP BACK IN GEAR. THIS HAS HAPPENED SEVERAL TIMES AND I AM LUCKY THIS HASNT ENDED IN AN ACCIDENT. NO CHECK ENGINE LIGHTS WARNING OF THE PROBLEM. I SEE SEVERAL TSB'S THAT FORD HAS PUT OUT BUT NO RECALL. THIS IS A SAFTEY ISSUE THAT THE TRANSMISSION WOULD JUMP INTO NEUTRAL WHILE DOING 50MPH. FORD KNOWS THIS AND THEY ARE NOT ISSUING A RECALL. THIS WILL BE THE LAST FORD I EVER OWN.

ENGINE

Would like to determine why vehicle was not included in recall 21B10 or 21N03 for cam phaser rattle.

VEHICLE SPEED CONTROL

When driving the vehicle shifts very hard and has a loud clanging in second and fifth gear. It skips those gears and will lag in intersections and on roadways because of the skip. Had it diagnosed by a transmission shop and they said it needed cam phasers. Took it to the dealer and the said it needed a new valve body as the issue was repeatable. Had the valve body replaced and it is still doing it and even worse. No lights came on, and we bought the vehicle used with 81k miles on it and we noticed it right away, so the dealer did a “reprogram” of the software and said it was fine. It started to do it again right away and we called the dealer and they would not return our call. We drove it because we had too until it got bad enough we didn’t feel safe driving it anymore and now it is waiting for the hopes that a new transmission will fix the issue.

POWER TRAIN

When driving the vehicle shifts very hard and has a loud clanging in second and fifth gear. It skips those gears and will lag in intersections and on roadways because of the skip. Had it diagnosed by a transmission shop and they said it needed cam phasers. Took it to the dealer and the said it needed a new valve body as the issue was repeatable. Had the valve body replaced and it is still doing it and even worse. No lights came on, and we bought the vehicle used with 81k miles on it and we noticed it right away, so the dealer did a “reprogram” of the software and said it was fine. It started to do it again right away and we called the dealer and they would not return our call. We drove it because we had too until it got bad enough we didn’t feel safe driving it anymore and now it is waiting for the hopes that a new transmission will fix the issue.

POWER TRAIN

Vehicle has a rattle upon starting. Also the vehicle is shifting harshly and slipping. Sometimes the vehicle will stop accelerating in the middle of the road, or when accelerating from a stopped position. The RPMs will rise but the vehicle stops having power and the gear indicator moves up and down until it clicks back into a gear and the vehicle will go again. I have had the vehicle examined by a technician and have been told that it is the cam phasers, CDF drum/transmission, and torque converter. Ford will not honor any warranty or cover the cost of these repairs.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The transmission has delays in shifting up and down causing unpredictable ability to accelerate when entering highways in front of speeding vehicles.The Ford technician confirmed the issue and stated that ultimately, the transmission could fail at anytime. The Ford technician strongly encouraged me to replace the transmission after his the dealership inspected the vehicle and were able to replicate the problem. This was an out of pocket expense. Ford has detailed this failure in Technical Service Bulletin 25-2023 which states Harsh engagement Delayed engagement Harsh shift Delayed shift

POWER TRAIN

The transmission has delays in shifting up and down causing unpredictable ability to accelerate when entering highways in front of speeding vehicles.The Ford technician confirmed the issue and stated that ultimately, the transmission could fail at anytime. The Ford technician strongly encouraged me to replace the transmission after his the dealership inspected the vehicle and were able to replicate the problem. This was an out of pocket expense. Ford has detailed this failure in Technical Service Bulletin 25-2023 which states Harsh engagement Delayed engagement Harsh shift Delayed shift

ENGINE

Cam chaser still rattles when starting even after recall was fixed. Getting worse with every drive.

POWER TRAIN

10R80 Transmission Failure; transmission bound up in traffic, while under power causing the steering to bind. Dealer diagnosed failure of clutch due to CDF Drum Bushing failure.

ENGINE AND ENGINE COOLING

The contact owns a 2019 Ford Expedition. The contact stated that while attempting to start the vehicle, there was an abnormal rattling sound coming from the engine. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the cam phasers needed to be replaced. The contact was informed of Customer Satisfaction Program: 21N03; however, the warranty had expired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.

ENGINE AND ENGINE COOLING

The contact owns a 2019 Ford Expedition. The contact stated that while starting the vehicle, the vehicle was shaking violently, and the engine made rattling sounds. No warning light was illuminated. The vehicle was taken to the dealer, who determined that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 91,000.

POWER TRAIN

The contact owns a 2019 Ford Expedition. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted with several unknown warning lights illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 93,000.

UNKNOWN OR OTHER

Transmission had to be rebuilt due to known bushings problem with 10 speed expedition transmission. I had to pay over 5k

ELECTRICAL SYSTEM:HORN

The contact owns a 2019 Ford Expedition. The contact stated that while the vehicle was parked at the residence, the horn made an abnormally loud sound independently. The contact stated that there was a burning odor coming from the horn pad. The contact also stated that the fuse box had turned on and off. A dealer was contacted. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the horn was burned, and the fuse box needed to be replaced. The vehicle was repaired, and the horn and the fuse box were replaced several times. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure and informed the contact that the vehicle needed to be diagnosed to determine the cause of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 89,500.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Pre-Collision assist not available warning on dash with wrench. Car would not stop decelerating and braking when cars approached from the rear on interstate. Car was jerking. Was on the road for 150 miles when this occurred. After being parked overnight, has not happened again.

POWER TRAIN

The contact owns a 2019 Ford Expedition. The contact stated that while the vehicle was cold and driving at undisclosed speeds, the vehicle started shuddering abnormally between gears, and the RPM increased, causing the vehicle to lose power. The contact stated that after the hesitation, the vehicle returned to normal operation. No warning lights were illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the transmission was faulty and needed to be replaced. However, an unknown module was reprogrammed, and the main control body valve was repaired. The manufacturer was notified of the failure and contact was provided TSB: 24-2101. The approximate failure mileage was 62,000.

UNKNOWN OR OTHER

The rear door latch failed. It was 8 degrees, and the door latch would not latch shut after opening the rear door.

POWER TRAIN

My 2019 Ford expedition started making a rattling noise when starting the engine, the noise continued to get louder and the engine beagn to make a knocking noise when idling, and trouble starting when cold. I was ouyt of warrenty by a few thousand miles when I had to bring it to be repaired and I was told the cam phasers were faulty and it was a known issue even though Ford not issuing a recall. In my vehicle there was a spring missing and parts loose that dislodged into the engine that could cause it to get caught distroying the entire motor while driving which could seriously injure not just the driver but loose control of car and cause major accident. Doing research this seems to been a common issue in the Ford expedition 2018-2020. There should be a recall for faulty part not just if your still covered under warrenty, it is a serious malfuntion that can really cause bad accident that is not a service or operator error that causes a malfunctioning/breaking of cam phasers.

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

The contact owns a 2019 Ford Expedition. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact stated that while shifting from park(P) to drive(D), there was an abnormal thud coming from the vehicle. The vehicle was taken to a dealer and a diagnostic test was performed. The vehicle was diagnosed with a defective catalytic converter. The manufacturer was notified of the failure and the contact was informed that there were no recalls or warranties on the vehicle. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 120,000.

POWER TRAIN

In April 2023 the transmission went out w head it replaced under the extended warranty , it continued with the same issues after the repair and one day on may 30, 2024it shut off and would t turn back on it gave the code” low transmission communication voltage” towed it to the dealership they told us it was a dead battery , replaced the battery the car still doing the same thing and now does not have any warranty due to mileage

POWER TRAIN

SIX WEEKS AGO MY TRANSMITION START JUMPING WHEN IT SHIFTED GEARS. THE EXPEDITION ONLY HAS 82, 212 MILES ON IT. I TOOK IT TO A MECHANIC AND HE RAN A DIAGNOSTICS TEST AND GOT A CODE P2701, WHICH IS A TRANSMISSION PROBLEM. HE SAID THE TRANSMISSION WAS BAD AND NEEDED TO BE REPLACED OR REBUILT. I TOOK IT TO A SECOND MECHANIC AND HE SAID THE TRANSMISSION WAS FAILING. HE SUGGESTED REPLACING THE TRANSMISSION FLUID AND FILTER FIRST TO SEE IF THAT FIXED THE PROBLEM. HAD HIM DO A FULL TRANSMISSION FLUID AND FILTER REPLACEMENT. THAT DID NOT FIX THE PROBLEM. IT HAS GOTTEN WORST AND NOW JUMPS AND HESITATES WHEN SHIFTING GEARS ALL THE TIME, WHICH IS DANGEROUS. CALLED THE LOCAL FORD DELIVER AND THEY SAID THERE WERE NOT ANY RECALLS AND THERE WAS NOTHING THEY COULD DO UNDER ANY WARRENTIES. THEY ALSO STATED THEY WERE AWARE THERE WERE PROBLEMS WITH THIS TRANSMISSION BUT THERE WAS NOTHING COULD DO WITHOUT A RECALL FROM FORD. THEY SAID THEY COULD REPLACE THE TRANSMISSIN FOR AROUND $8000-$9000 DOLLARS. I HAVE DONE SOME RESEARCH AND FOUND A NUMBER OF VECHICLES WITH THIS TRANSMSSION HAS THE SAME PROBLEMS WITH THE TRANSMISSION JUMPING AND HESITATING. THIS IS A VERY DANGEROUS PROBLEM AND COULD CAUSE A DIFFINITE SAFETY PROBLEM AND EVEN CAUSE A WRECK AND POTENTIALLY CAUSE SERIOUS INJURIES OR EVEN DEATH WITH THIS PROBLEM. FORD NEEDS TO ISSUE AN IMMEDIATE RECALL FOR ALL THESE TRANSMITIONS.

POWER TRAIN

I have started noticing rough shifting, delayed engagement, harsh shifts, and sometimes even slipping between gears. Have taken to the dealership and it is needing a whole new transmission

STRUCTURE:BODY

Passenger front door will not latch closed. Suspected freezing of lock mechanism from cold winter conditions. No physical damage is on vehicle that could cause this, nor does the vehicle have an accident in its history

POWER TRAIN

The vehicle electronically put itself in to park at 75 MPH

UNKNOWN OR OTHER

1. My Transmission failed and the car came to a complete stop in the middle of the highway, ford could not assist in replacing the Transmission and I have heard so many complaints about the 10 speed transmissions failing just after reaching 100,000 mileage. Mine failed under 108,000 mileage and this has been going on for years and consumers end up spending thousands of dollars on a $70,000 vehicle. This issue needs to be addressed. I paid over $8,000 to replace the transmission. 2. Ford Expeditions and F150 have a trim piece on the center console that's covered by an aluminum wrap which pops off and it's very sharp, so many ford owners have been cut by that piece and ford only replaces the whole center console if the vehicle is under warranty as there's no other solution to replace only the trim but you get to replace the whole center console which's Expensive. 3. For 3.5L engines have continued to have cam phaser failure for the past few years but Ford doesn't seem to address this issue which cost customers millions of dollars every year, we the customers do know that Ford benefits from selling parts and Ford 100% knows how expensive it's to replace a cam phaser which cam cost anywhere from $4,000 in parts and labor. We hope that NHTSA can step up and have ford address these issues.

POWER TRAIN

1. My Transmission failed and the car came to a complete stop in the middle of the highway, ford could not assist in replacing the Transmission and I have heard so many complaints about the 10 speed transmissions failing just after reaching 100,000 mileage. Mine failed under 108,000 mileage and this has been going on for years and consumers end up spending thousands of dollars on a $70,000 vehicle. This issue needs to be addressed. I paid over $8,000 to replace the transmission. 2. Ford Expeditions and F150 have a trim piece on the center console that's covered by an aluminum wrap which pops off and it's very sharp, so many ford owners have been cut by that piece and ford only replaces the whole center console if the vehicle is under warranty as there's no other solution to replace only the trim but you get to replace the whole center console which's Expensive. 3. For 3.5L engines have continued to have cam phaser failure for the past few years but Ford doesn't seem to address this issue which cost customers millions of dollars every year, we the customers do know that Ford benefits from selling parts and Ford 100% knows how expensive it's to replace a cam phaser which cam cost anywhere from $4,000 in parts and labor. We hope that NHTSA can step up and have ford address these issues.

POWER TRAIN

When driving down the interstate or crossing traffic the transmissions in these vehicles will slip causing you to be immobile. Possibly causing death

POWER TRAIN

The contact owns 2019 Ford Expedition. The contact stated that while accelerating between first and second gear, the vehicle jerked abnormally, and the RPM decreased almost causing the vehicle to stall. The contact stated that after the hesitation, the vehicle returned to normal operation. No warning lights were illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the transmission and clutch were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 101,671.

ENGINE

The contact owns a 2019 Ford Expedition. The contact stated that the engine was hard to crank during cold weather. There was an abnormal rattling sound coming from the vehicle. The service engine soon warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the virtual cam timing was not operating as designed. The vehicle was not repaired. The manufacturer was contacted and confirmed that the vehicle was not covered under recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 98,034.

POWER TRAIN

When driving on a highway we went to pass a slower moving vehicle. When pulling out into the oncoming lane to accelerate the automatic transmission slipped into neutral. This situation became dangerous because there was a vehicle coming at us and we had to break to get back behind the slower vehicle. However the transmission did go back into gear causing us to become a hazard to the vehicles behind us. Again this happened on the interstate when accelerating to get on the interstate. This is a known problem by Ford and has been documented many times. Ford claims that since the vehicle is past the warranty period they aren't responsible to repair.

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

The contact owns a 2019 Ford Expedition. The contact stated while attempting to start the vehicle, there was a rattling sound coming from the engine. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the cam phaser and the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline for assistance. The contact related the failure to Customer Satisfaction Program: 21B10 (Powertrain Control Module Reprogram for Cam Phaser Rattle). The failure mileage was 121,000.