2013 FORD EXPEDITION

ENGINE

2013 Ford Expedition Limited 5.4 engine. The vehicle was purchased new with an extended warranty with all services performed by Ford dealer. On or about [XXX], with no warning or indication of problem the vehicle experienced what was determined to be a catastrophic internal engine failure, with only 93840 miles. The engine problems were known by Ford Motor Company as replacement engines had design changes and modifications. The engine failure resulted in an immediate stop, which occurred on a 4-lane state road with a fifty-five MPH limit. Fortunately, no vehicles were in close proximity at the time. Dense traffic, at speed, could have resulted in a multivehicle accident. The vehicle required flatbed towing to a service center. Ford Motor Company has not taken action (recall) to address the engine problems, nor has Ford offered reimbursement to customers for replacement engine cost. Ford Motor Company receives the defective engine back when a replacement engine is purchased. The cost was near $8K. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

This has been a great vehicle. We were going down a road around 60 mph and with no warning or symptom the car downshifted from 6th to 1st gear. This caused the rear end to lock up causing the tires to squeal and spin the car around sideways in the road. Luckily nothing was coming. This could have easily been a deadly accident if something was coming. The dealer has said the lead frame was bad a needed to be replaced. They have quoted $1,200. The vehicle only has 117,000 miles on it and it still under the mileage for the extended coverage but not the years. There are tons of vehicles with this transmission and lead frame on the road, this is a major safety issue that should be addressed. A check engine light or no other warnings have ever come on. Having these lead frames out there are just an accident waiting to happen. Luckily, ther was no one coming when mine decided to fail.

POWER TRAIN

The contact owns a 2013 Ford Expedition. The contact stated while driving at 70 MPH, the vehicle downshifted with the check engine warning light illuminated. The contact also noticed that the instrument panel became inoperable and would not function properly when the contact attempted to shift gear. The vehicle was able to restart. The vehicle was taken to an independent mechanic, where it was diagnosed that the output speed sensor had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 117,000.

VEHICLE SPEED CONTROL

2/13/19- Ford Issued Recall on 2013 Ford Expedition for OSS failure and downshift 2/20/19- I go to the Preston Ford Mazda dealership, Maryland. I view and test drive a 2013 Ford Expedition, during the test drive the RPMs ran high on the Expedition and it felt sluggish and “off” crossing a road, and at one point it jumped, and the wrench symbol came on as we were returning. My concern was shrugged off by my salesman, as he said ‘maybe Fords are just like that’. As we returned, and had the issue with the wrench symbol, salesman advised me “ well when you came and interrupted as they were just getting this thing checked out and tested.” 2/19/19 When I returned following days to purchase, the vehicle was not ready. It turned out the battery had died and they had some other issue with a “computer code”. They put in another battery on hand, and told me I should now be “good to go”, knowing that I was in desperate need of a vehicle, and would likely be trusting if they told me it was now repaired. At this point we were within manufacturer’s warranty, and under 60k miles. -was never informed that there was a recall issued by Ford that EXACTLY applied to our vehicle, and to the issue I Reported during my test drive, under warranty, and Preston Ford Mazda never correctly repaired the issue as they stated, which was reported within all Ford and recall time and mileage requirements. [XXX]-while driving suddenly speedometer went out, the gas gauge stopped working, and then, a moment later while trying to figure that out, the vehicle jumped and shuddered/stopped and the RPMS went wild, revving. Almost hit cars, but was able to pull to the side of highway. Upon turning the vehicle off and restarting, normal operation resumed, but issue with the wrench symbol, gauges, RPMs revving and vehicle jump/stop has now happened repeatedly, leaving me with no safe transportation for my large family. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER

Ford had a customer satisfaction recall (which should be a safety recall, honestly) - 19N01 - that was good for 10 years or 150K miles. My vehicle a 2013 is just outside of that 10 years but under the mileage and I am starting to have issues with the leadframe and main control. Unfortunately for me, I bought the vehicle in spring 2023, but am being told the warranty expired in 2019. Also unfortunately for me, the previous owner did not have the issue fixed. Ford is unwilling to assist with correcting the issue (even after the dealership confirmed this is the issue).