2022 FORD ESCAPE

BACK OVER PREVENTION:SOFTWARE

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.

Risk: A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

Risk: A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.

ENGINE

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Risk: An engine compartment fire increases the risk of injury.

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2022 Escape, and 2021-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 24V-330. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.

Risk: A loss of drive power increases the risk of a crash.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)

Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Risk: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.

Risk: A loss of drive power increases the risk of a crash.

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

Ford Motor Company (Ford) is recalling certain 2022-2023 Bronco Sport and 2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

Risk: A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

EQUIPMENT:OTHER:LABELS

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

ENGINE

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Risk: An engine compartment fire increases the risk of injury.

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.

Risk: An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Ford Motor Company (Ford) is recalling certain 2022 Corsair and 2021-2022 Escape vehicles equipped with a 2.5L Hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.

Risk: A sudden loss of drive power increases the risk of a crash.

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

Risk: A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

FUEL SYSTEM, GASOLINE

The contact owned a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline) and requested to be removed from the recall distribution list. The contact added that the vehicle was totaled. The local dealer and manufacturer were not contacted.

FUEL SYSTEM, GASOLINE

The contact owns a 2022 Ford Escape. The contact stated that occasionally, there was an abnormal fuel odor inside the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline). The local dealer was contacted during a recent oil change and informed the contact that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 64,000.

FUEL SYSTEM, GASOLINE

The contact owns a 2022 Ford Escape. The contact stated that while starting the vehicle, the check engine warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

The contact owns a 2022 Ford Escape. The contact stated that while driving at various speeds, the instrument panel intermittently displayed a blank screen. The vehicle was taken to the dealer and test driven, and the failure was duplicated. The vehicle was diagnosed with a defective instrument cluster, and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and agreed to cover a partial amount of the cost of repair. The vehicle was not repaired. The failure mileage was approximately 38,000.

FUEL SYSTEM, GASOLINE

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the parts for the recall repair were not yet available. The dealer was contacted, and the contact was informed that the parts were not yet available. The contact was concerned about a possible failure and the fact that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

FUEL SYSTEM, GASOLINE

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 ( FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

POWER TRAIN

The contact owns a 2022 Ford Escape. The contact stated that while driving 55-60 MPH, the transmission experienced hard shifts and hesitated while shifting into the intended gear. The contact stated that upon depressing the accelerator pedal, the vehicle decelerated while the RPMs became elevated. The contact stated that the vehicle jerked while shifting into the intended gear and lost motive power. The power train warning light was illuminated. The contact pulled over to the side of the road until the power train warning light turned off. The contact resumed driving; however, the failure recurred, causing the contact to pull over to the side of the road several times. The contact was able to drive to the residence. The contact stated that upon starting the vehicle later, the vehicle made an abnormal grinding sound and failed to respond upon depressing the accelerator pedal. An independent mechanic diagnosed the vehicle at the residence. The mechanic determined that the transmission was slipping and might need to be replaced. The contact was referred to the dealer for assistance. Several unknown dealers were contacted and provided estimates for the transmission replacement. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under warranty. The failure mileage was approximately 105,000.

POWER TRAIN

While I was driving 65 mph I changed lanes and pressed the gas pedal to accelerate when the vehicle suddenly lost power and shifted to neutral. The check engine light came on. I was able to move the vehicle off the road avoiding an accident and turned the vehicle off for a few moments. I then restarted the vehicle and exited the highway at the next exit. The error code was checked with the check engine light on and it was P068A. The car was parked for the evening and the next day the check engine light was no longer on the dashboard upon restart. Scheduling the vehicle to be checked for issues.

STRUCTURE

The contact owns a 2022 Ford Escape. The contact stated that upon visual inspection, there was excessive corrosion on the driver's side door panel. The vehicle was taken to the dealer, who determined that there was water entering through the front body hinge pillar and down to the rocker panel. The contact was informed that the water should drain out, but instead was causing the excessive corrosion to all four doors. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 21,000.

SERVICE BRAKES

Rear brakes squeak every time I back up in the cold weather, they have attempted to fix them, still not fixed. Then when driving about 10 MPH and coming to a stop, brakes will all the sudden grip and about throw you through the dash

UNKNOWN OR OTHER

The Panoramic Sunroof Drip Molding will not stay attached. When it falls, it can rip the sunshade causing it to hang down from the roof and block the drivers rear vision. The glue pads that are provided with the molding does not last long and it causes the molding to rattle with every bump as it starts failing. THE RIPPED SUNSCREEN HAS NOT HAPPENED TO MY CAR, BUT THE MOLDING PIECE DOES KEEP FALLING OFF...NO MATTER WHAT TYPE OF ADHESIVE I USE!

AIR BAGS

Airbag light and rear seat Restraint lights are coming on. Driver seatbelt doesn't lock when leaning forward.

SEAT BELTS

Airbag light and rear seat Restraint lights are coming on. Driver seatbelt doesn't lock when leaning forward.

FUEL SYSTEM, GASOLINE

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The dealer was contacted, and the contact was informed that parts were not yet available. The contact stated that the recall was a safety concern and inquired how long before the manufacturer produced parts for the recall repair. Additionally, the contact was concerned and feared that the failure could occur while driving the vehicle. The manufacturer was contacted but the contact was informed that parts were not yet available. The contact had not experienced failure.

FUEL SYSTEM, GASOLINE

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000(Fuel System, Gasoline); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ENGINE

I am the owner of a 2022 Ford Escape experiencing a serious issues: My vehicle is subject to NHTSA Recall 25V467 / Ford Recall 25S76, concerning the potential for a cracked fuel injector leading to fuel accumulation on top of the engine—a serious fire hazard. According to NHTSA, there is currently no remedy available. This adds another layer of safety concern, particularly considering the compounding risks and Ford’s delay in delivering a fix a pending recall involving potential engine fires, I am deeply concerned about the safety and reliability of my vehicle. I am asking that my concerns be formally investigated and that Ford take appropriate responsibility for repairs, reimbursement (if applicable), or an expanded VIN inclusion under the CSP.

UNKNOWN OR OTHER

Water in the cab. Found online a few others have posted about clogged ac drip line. By the time you find it, your carpet is ruined. Have not Been able to locate the drip line.

SERVICE BRAKES

The contact owns a 2022 Ford Escape. The contact stated that while reversing, there was an abnormal grinding sound coming from the brakes. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that the failure persisted. The vehicle was taken back to the dealer and the brake pads and rotors were replaced; however, the failure persisted. The contact stated that when the weather was humid or it rained, the sound was louder. The contact related the failure to TSB: 23-2308 (Moaning Noise When in Reverse; in cold weather and/or high humidity); however, the vehicle was not included in the TSB. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 1,000.

FUEL/PROPULSION SYSTEM

FORD MOTOR COMPANY CORPORATION NEEDS TO REPLACE FUEL INJECTORS ON ALL FORD BRONCO AND ESCAPE MODELS EFFECTED BY RECALL! STOP DRAGGING YOUR FEET FORD MOTOR CORPORATION! MY DAUGHTER'S LIFE COULD BE AT RISK! I HAVE ALWAYS OWNED A FORD SINCE I STARTED DRIVING AT AGE 16. NOW [XXX]. I HAVE ALWAYS STOOD BY YOUR PRODUCT! NOW IT'S TIME TO STAND BY MY DAUGHTER AND RESOLVE THE ISSUE THE RIGHT WAY! WHAT YOU'RE DOING AS A CORPORATION CURRENTLY WILL HAVE GRAVE CONSEQUENCES! [XXX] FORD CORPORATION! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER

The guard plate between the sunroof and the moonroof fell off and the retractable screen rolled all the way back and is inoperable. The guard plate fell and hit my child while I was driving. When I searched the internet to see if others have experienced this issue, I discovered that it is a known issue with these vehicles. Unsecured falling parts is a danger and a recall should be issued to fix this issue immediately.

SERVICE BRAKES

The contact owns a 2022 Ford Escape. The contact stated that while depressing the brake pedal there was an excessive amount of brake dust coming from the front brake pads. Additionally, there was an abnormal banging sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the brake pads and rotors needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was contacted and filed a claim and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 35,000.

FUEL SYSTEM, GASOLINE

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (FUEL SYSTEM, GASOLINE) and TSB 24N08. The contact stated that while his wife was driving 65 MPH, the vehicle jerked, and a fuel odor was coming from the vehicle when the vehicle was turned off. The vehicle was taken to the dealer, who refused to check the vehicle. The contact was informed that the VIN was not under a recall. The vehicle was not repaired. The contact stated that recently the seat belt warning light illuminated and remained illuminated. The vehicle was taken to the dealer, who refused to check the vehicle. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

SERVICE BRAKES

Vehicle has an issue with braking system. When attempting to stop, the brake pedal required much more force to be applied that subsequently increased stopping distance. Safety to operator and/or others is at great risk due to extended stopping distances. The condition has not been confirmed by the dealer service department or independent service center. However, this condition occurred to the owner of the vehicle as well as the vehicle owner's son (that is in the auto industry as an insurance adjuster). The dealer only looked at the condition of the brake pads, calipers, and rotors. The dealer did not look into the hydraulic braking system or brake lines. (NOTE: There is an open recall on many Ford Escapes, however, this particular vehicle identification number is outside the current recall notice. I believe they should investigate and/or expand the recall to add more vehicles due to our discovery) The vehicle has not been inspected by the manufacturer, police, insurance representative or others. No ODB Codes or warning lights appeared on the dash information screen.

BACK OVER PREVENTION

The contact owns a 2022 Ford Escape. The contact stated that the rearview camera was displaying a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. In addition, the contact stated that the rearview camera displayed a distorted image and a black screen. No warning lights were illuminated. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA Hotline for assistance. The failure mileage was 70,000.

SERVICE BRAKES

While going on the highway it braked hard and displayed service stabilitrak light with traction control light flashing went away after 10 seconds. Then I pulled into my driveway and it snapped the wheel out of my hand forcefully almost breaking my wrist and wouldn't let me turn right. Towed it to ford where they claim a loose battery terminal was present. No warning at all before this. Upper engine noise too (possibly pulley) 28k miles and trans is shifting hard as well. The trust for the vehicle is gone. I have a video as well of the steering wheel snapping.

STEERING

While going on the highway it braked hard and displayed service stabilitrak light with traction control light flashing went away after 10 seconds. Then I pulled into my driveway and it snapped the wheel out of my hand forcefully almost breaking my wrist and wouldn't let me turn right. Towed it to ford where they claim a loose battery terminal was present. No warning at all before this. Upper engine noise too (possibly pulley) 28k miles and trans is shifting hard as well. The trust for the vehicle is gone. I have a video as well of the steering wheel snapping.

ELECTRICAL SYSTEM

While going on the highway it braked hard and displayed service stabilitrak light with traction control light flashing went away after 10 seconds. Then I pulled into my driveway and it snapped the wheel out of my hand forcefully almost breaking my wrist and wouldn't let me turn right. Towed it to ford where they claim a loose battery terminal was present. No warning at all before this. Upper engine noise too (possibly pulley) 28k miles and trans is shifting hard as well. The trust for the vehicle is gone. I have a video as well of the steering wheel snapping.

UNKNOWN OR OTHER

While driving, the metal crossbar trim above my head separating the front (movable) and rear (fixed) roof glass fell off, jamming the sunshade and then falling on my head

FUEL/PROPULSION SYSTEM

Before 8k miles and 10k, 22 ford escape check engine light came on two different times, app flagged for fuel evap system. Took in March and April 2023 and parts were replaced (control valve and hose) on two separate occasion, both within warranty. At 62k miles in June 2025, same check engine came on, had to replace hose again for evap system outside of warranty.

ELECTRICAL SYSTEM

The rearview backup camera no longer functions at all. Upon putting the car in reverse, I receive a black screen with glitching colors for a few seconds that turns completely black and gives me an error stating rearview camera is unavailable. There has been no damage recently to the vehicle or any other modifications made, or no other known contributing events, it just stopped working on its own. I also received no warning prior to this happening from any systems in the vehicle. This is especially dangerous since I rely upon this camera and alert sensors to safely back up and avoid damage to my vehicle, myself, others, and surrounding objects. I am aware that several Ford models built the same year have an active recall for this exact issue, in addition to the 2023-2024 Escape models. I would highly recommend looking into this issue as it pertains to the 2022 Escape as well.

UNKNOWN OR OTHER

The rearview backup camera no longer functions at all. Upon putting the car in reverse, I receive a black screen with glitching colors for a few seconds that turns completely black and gives me an error stating rearview camera is unavailable. There has been no damage recently to the vehicle or any other modifications made, or no other known contributing events, it just stopped working on its own. I also received no warning prior to this happening from any systems in the vehicle. This is especially dangerous since I rely upon this camera and alert sensors to safely back up and avoid damage to my vehicle, myself, others, and surrounding objects. I am aware that several Ford models built the same year have an active recall for this exact issue, in addition to the 2023-2024 Escape models. I would highly recommend looking into this issue as it pertains to the 2022 Escape as well.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

The rearview backup camera no longer functions at all. Upon putting the car in reverse, I receive a black screen with glitching colors for a few seconds that turns completely black and gives me an error stating rearview camera is unavailable. There has been no damage recently to the vehicle or any other modifications made, or no other known contributing events, it just stopped working on its own. I also received no warning prior to this happening from any systems in the vehicle. This is especially dangerous since I rely upon this camera and alert sensors to safely back up and avoid damage to my vehicle, myself, others, and surrounding objects. I am aware that several Ford models built the same year have an active recall for this exact issue, in addition to the 2023-2024 Escape models. I would highly recommend looking into this issue as it pertains to the 2022 Escape as well.

SERVICE BRAKES

I am writing to formally express my concern regarding the safety of my 2022 Ford Escape Plug-in Hybrid Electric Vehicle (PHEV), which I believe may have been rushed to market without sufficient development or reliability testing. As Ford’s first iteration of the Escape PHEV, it appears to suffer from multiple critical defects that suggest the technology was not fully ready for consumers. In less than 2.5 years of ownership, I have experienced the following serious safety-related issues: The vehicle is currently under recall for a defective high-voltage battery, and there have been multiple other recalls related to the PHEV technology, raising serious concerns about the reliability and safety of the overall hybrid system. NHTSA Recall Number 24V954. I experienced brake issues within the first 18 months of which have not been fixed and still making odd noises Most alarmingly, the engine failed while I was driving on the highway with under 32,000 miles on the vehicle, causing a sudden and dangerous loss of power. This incident placed me and others at serious risk of harm. While the dealership did repair the engine under warranty, Ford has not offered any meaningful assistance beyond that, nor have they provided alternative transportation or a solution that addresses my ongoing safety concerns. Ford corporate has refused to communicate with me in writing and will only speak by phone, making it extremely difficult to document discussions, obtain clear answers, or hold them accountable for their responses. Due to a lack of support from Ford, I was forced to borrow my mother’s vehicle for two weeks while mine was being serviced, as there were 17 other customers on a waitlist for a loaner vehicle at the dealership. Despite these serious problems, I still don't have a vehicle and I no longer feel safe driving the car, and a financial burden, as I now owe more on the car than it is worth on trade-in. I have not picked up the car due to safety concerns. I believe these issues

ENGINE

I am writing to formally express my concern regarding the safety of my 2022 Ford Escape Plug-in Hybrid Electric Vehicle (PHEV), which I believe may have been rushed to market without sufficient development or reliability testing. As Ford’s first iteration of the Escape PHEV, it appears to suffer from multiple critical defects that suggest the technology was not fully ready for consumers. In less than 2.5 years of ownership, I have experienced the following serious safety-related issues: The vehicle is currently under recall for a defective high-voltage battery, and there have been multiple other recalls related to the PHEV technology, raising serious concerns about the reliability and safety of the overall hybrid system. NHTSA Recall Number 24V954. I experienced brake issues within the first 18 months of which have not been fixed and still making odd noises Most alarmingly, the engine failed while I was driving on the highway with under 32,000 miles on the vehicle, causing a sudden and dangerous loss of power. This incident placed me and others at serious risk of harm. While the dealership did repair the engine under warranty, Ford has not offered any meaningful assistance beyond that, nor have they provided alternative transportation or a solution that addresses my ongoing safety concerns. Ford corporate has refused to communicate with me in writing and will only speak by phone, making it extremely difficult to document discussions, obtain clear answers, or hold them accountable for their responses. Due to a lack of support from Ford, I was forced to borrow my mother’s vehicle for two weeks while mine was being serviced, as there were 17 other customers on a waitlist for a loaner vehicle at the dealership. Despite these serious problems, I still don't have a vehicle and I no longer feel safe driving the car, and a financial burden, as I now owe more on the car than it is worth on trade-in. I have not picked up the car due to safety concerns. I believe these issues

ELECTRICAL SYSTEM

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

UNKNOWN OR OTHER

All vehicles screens including the speedometer turned off multiple times while driving. When screen came back online a large number of warning lights popped up including that there was a shift system fault. The light showing that the vehicle was in drive was no longer lit up. Immediately stopped vehicle. The electrical system on the vehicle has failed at least 5 times previously with several documented instances of going to the dealer for repairs with no solutions.

VEHICLE SPEED CONTROL

All vehicles screens including the speedometer turned off multiple times while driving. When screen came back online a large number of warning lights popped up including that there was a shift system fault. The light showing that the vehicle was in drive was no longer lit up. Immediately stopped vehicle. The electrical system on the vehicle has failed at least 5 times previously with several documented instances of going to the dealer for repairs with no solutions.

ELECTRICAL SYSTEM

All vehicles screens including the speedometer turned off multiple times while driving. When screen came back online a large number of warning lights popped up including that there was a shift system fault. The light showing that the vehicle was in drive was no longer lit up. Immediately stopped vehicle. The electrical system on the vehicle has failed at least 5 times previously with several documented instances of going to the dealer for repairs with no solutions.

STRUCTURE:BODY

Defective door check arm, took to ford in April of 2024 and they have made no attempt to repair it.

UNKNOWN OR OTHER

The entire panel and screen goes off and on countless times when driving. Cannot see speed or anything when panel shuts off. Makes it even more dangerous at night. It is also very distracting. The problem has been confirmed by FORD and dealer. They still can’t fix it. They have had our car for almost 2 months with no resolution. It started first with screen powering off and on countless times and then the entire panel. I have been told so many different times things. I have requested documentation and they will not provide me with anything other than vague emails with no answers. I was told several things: wrong part installed by Ford, severe wiring issue, wrong program possibly installed when trying to resolve the issue. The car was even pulling to the right and left but they said that had nothing to do with panel but just a dirty sensor, which I don’t know if I believe or not. They also stated the first issue had nothing to do with the recall even though it sounds and appears very similar. Me not being a mechanic, they can tell me anything. What I have not been told is what the problem is and we do not feel safe taking the car back but Ford is offering us nothing other than empty, vague answers. Any help you can provide would be so helpful and appreciated! Text from phone so please forgive any errors. Thank you!

ELECTRICAL SYSTEM

The entire panel and screen goes off and on countless times when driving. Cannot see speed or anything when panel shuts off. Makes it even more dangerous at night. It is also very distracting. The problem has been confirmed by FORD and dealer. They still can’t fix it. They have had our car for almost 2 months with no resolution. It started first with screen powering off and on countless times and then the entire panel. I have been told so many different times things. I have requested documentation and they will not provide me with anything other than vague emails with no answers. I was told several things: wrong part installed by Ford, severe wiring issue, wrong program possibly installed when trying to resolve the issue. The car was even pulling to the right and left but they said that had nothing to do with panel but just a dirty sensor, which I don’t know if I believe or not. They also stated the first issue had nothing to do with the recall even though it sounds and appears very similar. Me not being a mechanic, they can tell me anything. What I have not been told is what the problem is and we do not feel safe taking the car back but Ford is offering us nothing other than empty, vague answers. Any help you can provide would be so helpful and appreciated! Text from phone so please forgive any errors. Thank you!

ELECTRICAL SYSTEM

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHTSA Hotline for assistance. The contact had not experienced a failure. The VIN was not available. VIN tool confirms parts not available.

FUEL/PROPULSION SYSTEM

Ford issued a recall on my vehicle in January 2025. They state that I cannot charge my car until they fix it, or it could catch on fire. I paid $8,000 extra for a car I can charge, and almost never use my gas engine. I have now not been able to charge my car for 5 months and there is no fix available and Ford has moved the expected fix date from Q2 2025 to Aug/Sep 2025. I also have to pay additional taxes in the state of Vermont for my plug-in, which I can't actually plug-in, and paid $2k for a home charger which is now useless. I have contacted Ford at least 4 times, because I'm concerned with the safety of my vehicle and they refuse to do anything. I have to drive my son to daycare each morning, and I'm concerned the vehicle will catch on fire with us inside of it. The vehicle charges when driving downhill and there are a lot of hills in Vermont, so I'm constantly worried that the battery may charge too much and catch fire. I have spoken with my local dealership and they can't do anything and again, after contacting Ford numerous times, their message is "wait". This vehicle is completely unusable to me, since almost all of my daily driving used the battery and I've had to pay for gas for the last 5 months. Ford doesn't seem to be concerned with my safety, despite admitting that they sold me a vehicle that may catch on fire. I also attempted to trade the car back into the dealership, but they won't take it due to the recall which has no firm date for being addressed. I've going around and around in circles with all levels of Ford but they refuse to do anything. I just want to feel safe with myself and my family in my vehicle, but I do not feel safe and Ford doesn't appear to care.

ELECTRICAL SYSTEM

Ford issued a recall on my vehicle in January 2025. They state that I cannot charge my car until they fix it, or it could catch on fire. I paid $8,000 extra for a car I can charge, and almost never use my gas engine. I have now not been able to charge my car for 5 months and there is no fix available and Ford has moved the expected fix date from Q2 2025 to Aug/Sep 2025. I also have to pay additional taxes in the state of Vermont for my plug-in, which I can't actually plug-in, and paid $2k for a home charger which is now useless. I have contacted Ford at least 4 times, because I'm concerned with the safety of my vehicle and they refuse to do anything. I have to drive my son to daycare each morning, and I'm concerned the vehicle will catch on fire with us inside of it. The vehicle charges when driving downhill and there are a lot of hills in Vermont, so I'm constantly worried that the battery may charge too much and catch fire. I have spoken with my local dealership and they can't do anything and again, after contacting Ford numerous times, their message is "wait". This vehicle is completely unusable to me, since almost all of my daily driving used the battery and I've had to pay for gas for the last 5 months. Ford doesn't seem to be concerned with my safety, despite admitting that they sold me a vehicle that may catch on fire. I also attempted to trade the car back into the dealership, but they won't take it due to the recall which has no firm date for being addressed. I've going around and around in circles with all levels of Ford but they refuse to do anything. I just want to feel safe with myself and my family in my vehicle, but I do not feel safe and Ford doesn't appear to care.

ELECTRICAL SYSTEM

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

VEHICLE SPEED CONTROL

The car accelerates without pressing the accelerator. While driving at any moment or when hitting the brakes the car will speed up on its own. I have no problem with the car stopping when I hit the brakes. It just seems as though sometimes it will accelerate when first touching the brakes. I have noticed this for maybe about a year. I researched and found at least 3 reported cases of this being an issue during a car accident. I did take my vehicle to the Ford dealership to have it checked and was told they couldn’t find anything wrong according to their test results. However, there is definitely an issue.

ELECTRICAL SYSTEM

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ELECTRICAL SYSTEM

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

POWER TRAIN

The transmission will not select the gear. The selector in the engine bay will not select the gear. The local dealership in Cullman diagnosed it as the entire transmission and disclosed to us that they do not run diagnostics for specific parts, they replace the entire transmission at a cost of $9500.

FORWARD COLLISION AVOIDANCE: WARNINGS

Timeline of Events: •~March 2024 – Ongoing: Intermittent system alerts begin appearing at random. Includes: •AWD Temporarily Disabled •Auto Hold System Fault •Park Aid Fault •Drive Mode Not Available •Hill Start AssistNot Available •Service AdvanceTrac •Pre-Collision Assist Not Available •Power Steering Loss •Cruise Control not working •BLIS acting erratic •Squeaky brakes and “locked up” feel when glitch occurs •4/11/24: First major cluster of alerts appears. All systems shut off at once. Power steering was lost, difficult to turn. •4/17/24: Vehicle brought in for oil change. Brakes, tires, battery all checked and are in good condition. •4/21/24: Alerts occur again while driving. Same issues appear and disappear at random. •4/22/24: Vehicle returned to dealership. Intermittent issues discussed. No clear resolution found. •4/25/24: Alerts triggered again. Becoming more frequent. Safety systems failing during normal driving.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Timeline of Events: •~March 2024 – Ongoing: Intermittent system alerts begin appearing at random. Includes: •AWD Temporarily Disabled •Auto Hold System Fault •Park Aid Fault •Drive Mode Not Available •Hill Start AssistNot Available •Service AdvanceTrac •Pre-Collision Assist Not Available •Power Steering Loss •Cruise Control not working •BLIS acting erratic •Squeaky brakes and “locked up” feel when glitch occurs •4/11/24: First major cluster of alerts appears. All systems shut off at once. Power steering was lost, difficult to turn. •4/17/24: Vehicle brought in for oil change. Brakes, tires, battery all checked and are in good condition. •4/21/24: Alerts occur again while driving. Same issues appear and disappear at random. •4/22/24: Vehicle returned to dealership. Intermittent issues discussed. No clear resolution found. •4/25/24: Alerts triggered again. Becoming more frequent. Safety systems failing during normal driving.

ELECTRICAL SYSTEM

Timeline of Events: •~March 2024 – Ongoing: Intermittent system alerts begin appearing at random. Includes: •AWD Temporarily Disabled •Auto Hold System Fault •Park Aid Fault •Drive Mode Not Available •Hill Start AssistNot Available •Service AdvanceTrac •Pre-Collision Assist Not Available •Power Steering Loss •Cruise Control not working •BLIS acting erratic •Squeaky brakes and “locked up” feel when glitch occurs •4/11/24: First major cluster of alerts appears. All systems shut off at once. Power steering was lost, difficult to turn. •4/17/24: Vehicle brought in for oil change. Brakes, tires, battery all checked and are in good condition. •4/21/24: Alerts occur again while driving. Same issues appear and disappear at random. •4/22/24: Vehicle returned to dealership. Intermittent issues discussed. No clear resolution found. •4/25/24: Alerts triggered again. Becoming more frequent. Safety systems failing during normal driving.

ELECTRICAL SYSTEM

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ELECTRICAL SYSTEM

See attached document for complaint.

ELECTRICAL SYSTEM

Ford states that if I charge my vehicle it will catch on fire. I paid $8,000 extra to have a plug-in vehicle and I haven't been able to charge it for months. Ford said they would fix this in "Q2 2025" and this has now been pushed to "maybe September 2025". I don't feel safe driving this vehicle, but I have to use it to get my child to daycare each day. I believe it's completely unreasonable to tell me that the vehicle I purchased to plug-in and drive using battery, which has been over 50% of all my driving in the last 3 years, can't be used to drive on the battery. This vehicle is unusable as it was intended to be used, unsafe, and Ford keeps delaying their supposed fix.

ELECTRICAL SYSTEM

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

POWER TRAIN

When Accelerating from approximately 25mph - 40mph and accelerating hard, the vehicle is shifting to Neutral (HARD). It feels like you hit a wall. Does not occur from stop. Letting off throttle and the transmission will reengage and allow full acceleration as if nothing happened. No warning indicators on dash. Is duplicatable. Vehicle had Telematics control module update in December already. Vehicle had transmission replacement 25-JUNE-2024 according to History. Tried reporting on GCR but would not permit. Sounds identical to 24S33 but this vehicle is unaffected. Will report to dealer when recall for 24S79 is available, avoiding hard acceleration if possible. May have dash camera footage if requested.

ENGINE

Problem with fuel injectors. Car has a very rough idle when cold. Also while driving there is a rough idle from the engine.

FUEL/PROPULSION SYSTEM

Problem with fuel injectors. Car has a very rough idle when cold. Also while driving there is a rough idle from the engine.

UNKNOWN OR OTHER

Sunshade for the panorama broke for the second time. The first failure was covered under Ford TSB 22-2278 and this has since failed again under Ford TSB 23-2139. If this sunshade failure where to happen while driving, the shade might sag and visually impaire the driver.

STRUCTURE:BODY

Driver door door check bracket separating from housing assembly. No wreck or accident with vehicle. May be the spot welds on the door bracket assembly which have, apparently, demonstrated issues for this year make model of Escape. I contacted the nearest Ford Dealer with a body shop and they said they were unable to assist because there is no active recall.

POWER TRAIN

First problem I have with my 2022 Ford escape was the purge valve not sealing within the emissions system. Caused the check engine light to come on and struggle to start up after pumping gas. Ford dealer fixed it. Check engine light is still on, now it is saying that an O2 sensor is the cause of my check engine light. All of this is within the power train system of the 2022 Ford escape which is causing the vehicle to read that it cannot pass and will fail an emissions test if it were to undergo one.

ENGINE

The contact owns a 2022 Ford Escape. The contact stated that the vehicle was experiencing excessive oil consumption. The local dealer was notified of the failure; however, the vehicle was not diagnosed or repaired. The dealer referred the contact to the NHTSA Hotline for assistance. The contact related the failure to NHTSA Campaign Number: 22V191000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.

POWER TRAIN

Transmission got stuck in 6th gear doing 80 miles per hour on the highway. Was unable to upshift or downshift. Had to switch driving modes for vehicle to begin downshifting. Also experienced getting stuck in certain gears and very rough shifting in 1st, 2nd, and 3rd gear. No warning lights were presebt and according ti the dealer no codes were present on the transmission either. Components that failed included the torque converter, valve body, and clutch. Dealer confirmed that the transmission was having problems and rebuilt it under warranty at 48,000 miles. However I came in a 30,000 miles for recommended service as I was getting rough shifting and requested a flush and was told it was lifetime fluid for the 8 speed transmissions. At 48,000 it got stuck and almost caused accidents hence this report. Ally protect processed the insurance claim for what Ford refused to cover, only a small cost incurred on my part for the rental. Can provide more information as needed.

SERVICE BRAKES

The contact owns a 2022 Ford Escape. The contact stated while reversing and depressing the accelerator pedal, there was an abnormal moaning sound coming from the brakes. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was not provided. The contact stated that the rear caliper spring clips and the rear caliper pin bushing were replaced, and the vehicle was repaired. The contact related the failure to TSB: 23-2308 (Moaning Noise When in Reverse; in cold weather and/or high humidity); however, the vehicle was not included in the TSB. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 20,000.

UNKNOWN OR OTHER

In January 2024 vehicle check engine light came on and took to Autozone to check error code. It came back as a vapor canister purge valve. There are strong smells of gasoline, or rotten eggs. Vehicle has 52k miles and mpg has decreased as well last week. Reaching out to ford dealer but currently have received no recalls.

UNKNOWN OR OTHER

The SUV when driving about 45 MPH and go to place the brakes the car shakes and when you back up it is a real loud high Shril sound took it to Ford and they wont return the car I can not take anymore I am tired I have had problems since I first purchase the ford suv I am disgusted fuel injections transmission back breaks problems I want to return the car please contact me [XXX] [XXX] Note: they supposedly fixed the problems but there is still fuel injection leakages and transmissions and back brake assistance problems still to this day ford has not fixed the problems and allowing me to drive on the road with a unsafe car and endangering others/children on the road Back in 2020 there was a recall on this car and the dealership apparently did not fix the problems sold me this car 2022 july bad brakes, transmissions, fuel injections problems and seat belts for child are bad the car shakes One example in July 2023 the car suddenly stopped and shut off luckily I was slowing down at a red light I expressed this to the ford dealership in falls church va and they just shrugged me off INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES

The SUV when driving about 45 MPH and go to place the brakes the car shakes and when you back up it is a real loud high Shril sound took it to Ford and they wont return the car I can not take anymore I am tired I have had problems since I first purchase the ford suv I am disgusted fuel injections transmission back breaks problems I want to return the car please contact me [XXX] [XXX] Note: they supposedly fixed the problems but there is still fuel injection leakages and transmissions and back brake assistance problems still to this day ford has not fixed the problems and allowing me to drive on the road with a unsafe car and endangering others/children on the road Back in 2020 there was a recall on this car and the dealership apparently did not fix the problems sold me this car 2022 july bad brakes, transmissions, fuel injections problems and seat belts for child are bad the car shakes One example in July 2023 the car suddenly stopped and shut off luckily I was slowing down at a red light I expressed this to the ford dealership in falls church va and they just shrugged me off INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SUSPENSION

The SUV when driving about 45 MPH and go to place the brakes the car shakes and when you back up it is a real loud high Shril sound took it to Ford and they wont return the car I can not take anymore I am tired I have had problems since I first purchase the ford suv I am disgusted fuel injections transmission back breaks problems I want to return the car please contact me [XXX] [XXX] Note: they supposedly fixed the problems but there is still fuel injection leakages and transmissions and back brake assistance problems still to this day ford has not fixed the problems and allowing me to drive on the road with a unsafe car and endangering others/children on the road Back in 2020 there was a recall on this car and the dealership apparently did not fix the problems sold me this car 2022 july bad brakes, transmissions, fuel injections problems and seat belts for child are bad the car shakes One example in July 2023 the car suddenly stopped and shut off luckily I was slowing down at a red light I expressed this to the ford dealership in falls church va and they just shrugged me off INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FUEL SYSTEM, GASOLINE

The contact owns a 2022 Ford Escape. The contact stated that while attempting to start the vehicle, the vehicle failed to start immediately. The check engine warning light was illuminated. The vehicle was able to start after the third attempt. The vehicle was taken to the dealer, who determined that the canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 47,000.

STRUCTURE:BODY

The contact owns a 2022 Ford Escape. The contact stated while driving 65 MPH on a high windy day, the vehicle failed to resist the wind, was being pushed, and nearly became uncontrollable. The contact stated that the failure recurred while driving on a high windy day, and the contact felt that the vehicle was hydroplaning. The contact stated that the failure had recurred while driving on a bridge. Additionally, the contact stated while driving 65 MPH, the vehicle failed to resist a sudden wind gust and was pushed into another lane. The contact was able to immediately steer the vehicle back into the intended lane. The contact stated that the failure had recurred several times while driving on high and lower windy days, and the contact had noticed that the vehicle became easier to control upon decelerating. The contact stated that other passengers in the vehicle, including her young son and her husband had noticed the failure. The vehicle was taken to the dealer to be diagnosed. The dealer informed the contact that a Ford engineer would inspect the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 23,000.

POWER TRAIN

I think this is related to NHTSA Recall 24V954. I experience loss of driving power at various times. This started about three months ago. It is intermittent. It used to be once or twice a week. Lately it is happening almost every day. Sometimes it is a minor annoyance, but sometimes it can result in a serious safety issue. When in electric mode, the car will suddenly lose driving power. Other power, such as radio, lights, etc., are not affected. This is most common when the car is stopped, e.g. at a red light, or driving at low speeds, when the car is often in EV mode. For example, if I’m at a red light, when the light turns green I press the accelerator but they car doesn’t respond, no power. Or, if I’m driving at low speed in EV mode the car will suddenly lose power and glide to a stop. The only way to resolve this is to come to a full stop, turn off the car and then turn it on again. The reason I am writing is to reinforce that it can be a serious safety issue. I can give three examples. 1) January 15 I was driving in the right lane on an interstate highway, moving slowly due to congestion. I lost power and glided to a complete stop, in traffic. There was no shoulder. Cars were merging in and out of my lane to avoid me. I had to completely turn off the car and turn it on again. 2) January 22, while stopped at a red light, I pulled into the intersection when the light turned green, only to have the car die in the intersection. 3) January 22, same as example 2, but at a stop sign. The letter from Ford says there is no remedy yet, at least not until Q2 of 2025, but they have not issued instructions to stop driving the vehicle. I believe that this safety issue is serious enough that a stop should be issued. I personally will not drive this vehicle until the repair can be made.