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2019 FORD ESCAPE

View all complaints and recalls for this specific model year.

2019 FORD ESCAPE Summary

2019

Model Year

183

Total Complaints

2

Total Recalls

2941737

Vehicles Affected

Recalls

2019 FORD ESCAPE

2925968 vehicles affected

22V413000

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

2019 FORD ESCAPE

15769 vehicles affected

21V155000

TIRES

Ford Motor Company (Ford) is recalling certain 2018 F-150, 2018-2020 F-250, F-350, and 2019 Escape vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.

Risk: Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

Complaints

2019 FORD ESCAPE

ID: 2128970

ENGINE

Vehicle: 2019 Ford Escape, VIN: [XXX] Issue: Coolant intrusion into engine cylinders, consistent with TSB 19-2346. Symptoms include coolant loss, white smoke, misfires, and rough idle. Safety Concern: Potential for engine failure or fire risk due to overheating. Manufacturer Response: No recall issued; seeking investigation and formal recall consideration. Related Litigation: [XXX] v. Ford Motor Company, U.S. District Court, Eastern District of California. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2019 FORD ESCAPE

ID: 2128403

ENGINE

The flex plate is cracked. Possible missing dowels.

2019 FORD ESCAPE

ID: 2128039

UNKNOWN OR OTHER

My backup camera stops working sporadically. I saw a report that certain Ford vehicles were recalled but my vehicle is not included.

2019 FORD ESCAPE

ID: 2126981

ENGINE

According to my local ford dealership, the rattling/clicking sound in my engine is due to a faulty water pump which is apparently a known problem for a 2019 ford escape. I did not even have a check engine light appear and just happened to have my vehicle there for a different reason. This is an extensive and costly fix that should not be an issue with a 6 year old vehicle with 77k miles. With this being a common/known fault for EcoSport engines, it affects the safety of my engine and all passengers and other drivers.

2019 FORD ESCAPE

ID: 2126766

POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the vehicle unintendedly decelerated and then accelerated. The contact stated that the engine was hesitating and chugging to maintain power. The vehicle was taken to the dealer, who diagnosed that the torque converter had failed and needed to be replaced. The vehicle had not been repaired due to parts being on backorder. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

2019 FORD ESCAPE

ID: 2125582

POWER TRAIN

Driveshaft carrier bearing trashed

2019 FORD ESCAPE

ID: 2125580

POWER TRAIN

Clunking/wobble from Rear differential unit, also roaring like a bad wheel bearing loss of acceleration intermittently/power intermittently

2019 FORD ESCAPE

ID: 2125578

POWER TRAIN

Transmission has been replaced 4 times

2019 FORD ESCAPE

ID: 2124880

POWER TRAIN

The contact owns a 2019 Ford Escape. The contact stated that while his girlfriend was driving 55 MPH, the vehicle began to hesitate and shudder, prompting her to discontinue driving the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the torque converter and transmission. The contact was informed that the torque converter and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 65,000.

2019 FORD ESCAPE

ID: 2124763

ENGINE

My 2019 Ford Escape 2.0 Titanium has a KNOWN coolant intrusion issue where it is leaking into the engine. This began as my car shook on startup, then the check engine light would come on. Drove it a little ways, check engine turned off. Took my car into the repair shop and they looked up the stored code and it was P0301 cylinder #1 misfire detected and P0316 misfire detected on start up first 1,000 revolutions. Car seemed ok, so took it back. Happened again, 2x, check engine light on, off, then on again when I brought it back in. Same codes again. Mechanic said coolant low, removed cylinder #1 spark plug and sent camera into cylinder, found coolant leaking into cylinder. They said I need an entirely new engine, as this has been occurring a LOT with these EcoBoost vehicles. Ford had an open recall but only acknowledged a small amount of vehicles, mine not one of them, and there is currently a lawsuit against Ford because this has been happening to so many people. We are getting nowhere with Ford, they won't acknowledge the issue on the EcoBoost and now we have to come up with nearly $10k to replace an entire engine when the car isn't even worth $8k. PLEASE LOOK INTO THIS! Some people are having this issue at 50K Miles!!! This is not ok!!

2019 FORD ESCAPE

ID: 2124536

ENGINE

The contact owns a 2019 Ford Escape. The contact stated while driving 45 MPH, the vehicle stalled. The contact was able to pull over to the side of the road. The check engine warning light was illuminated, and the contact received a power train malfunction notification through the Mobile App. The vehicle was able to restart but failed to respond while depressing the accelerator pedal. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The dealer determined that the transmission needed to be replaced. The vehicle was repaired. Additionally, the contact stated that the vehicle was difficult to start but was started after several attempts. The vehicle was taken to Loganville Ford (3460 US-78, Loganville, GA 30052); where it was diagnosed and determined that the cam seals, the crankshaft sensor and harness, and the timing components needed to be replaced. The vehicle was not repaired. The contact stated that the engine was previously replaced in 2021, and the fuel pump was replaced in 2023 due to the stalling failure. The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 98,117.

2019 FORD ESCAPE

ID: 2124535

POWER TRAIN

The contact owns a 2019 Ford Escape. The contact stated while driving 45 MPH, the vehicle stalled. The contact was able to pull over to the side of the road. The check engine warning light was illuminated, and the contact received a power train malfunction notification through the Mobile App. The vehicle was able to restart but failed to respond while depressing the accelerator pedal. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The dealer determined that the transmission needed to be replaced. The vehicle was repaired. Additionally, the contact stated that the vehicle was difficult to start but was started after several attempts. The vehicle was taken to Loganville Ford (3460 US-78, Loganville, GA 30052); where it was diagnosed and determined that the cam seals, the crankshaft sensor and harness, and the timing components needed to be replaced. The vehicle was not repaired. The contact stated that the engine was previously replaced in 2021, and the fuel pump was replaced in 2023 due to the stalling failure. The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 98,117.

2019 FORD ESCAPE

ID: 2122906

ENGINE

The Ford dealer just advised that I need an entire new engine at a cost of $10,000 for a crack in the block, causing coolant to leak into cylinder three, potentially causing critical failure and danger while driving the vehicle. This is a known defect in this motor, which the manufacturer/Ford refuses to address.

2019 FORD ESCAPE

ID: 2122797

ENGINE

at 96800 upon start up there was a cloud of white smoke and a check engine light. It was taken to the local ford dealer for diagnosis. Code was P303 and P316 indicating a misfire. the car was found to have coolant intrusion in cylinder 3 and would need a long block replacement. reference used was TSB 22-2229. This type of engine failure is know to ford due to design of coolant channels between cylinders. This could have cause sudden engine failure while drive resulting in an accident and injury or engine fire due to insufficient cooling causing loss of property and/or injury.

2019 FORD ESCAPE

ID: 2122214

ENGINE

The vehicle is suffering from an engine failure. It has a check engine light DTC PO303 with a heavy misfire. This causes to engine to lose power at times preventing proper acceleration which could lead to an accident. Ford has a technical service bulletin [TSB 22-2229 ] that describes the failure and the required repair. The problem is a design issue, but Ford is not covering any out of warranty repairs.

2019 FORD ESCAPE

ID: 2121307

ENGINE

Leaked coolant into second cylinder caused engine failure. This is a known issue with this model. No prior warnings, check engine light came on as the engine lost power. Risk of total engine failure.

2019 FORD ESCAPE

ID: 2121131

ELECTRICAL SYSTEM

Stop /Start button would kill the car would need a jump. Coolant leak in engine blew a gasket. Need a new engine. 54,000 moles on a 2019 Fors Escape

2019 FORD ESCAPE

ID: 2121130

ENGINE

Stop /Start button would kill the car would need a jump. Coolant leak in engine blew a gasket. Need a new engine. 54,000 moles on a 2019 Fors Escape

2019 FORD ESCAPE

ID: 2120438

ENGINE

Coolant in cylinder causing overheating, misfiring of cylinder 3 and cracked engine block

2019 FORD ESCAPE

ID: 2120349

ENGINE

The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle shuddered abnormally. The contact believed that a fuel cleaner needed to be added to the fuel tank. The contact stated that the engine revved abnormally. While at a stoplight, the vehicle failed to drive forward and stalled. The contact stated that the axle and turbocharger had been repaired prior to the failure. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 104,000.

2019 FORD ESCAPE

ID: 2119405

ENGINE AND ENGINE COOLING

The contact owns a 2019 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that the spark plugs needed to be replaced and a tune up was necessary to fix the vehicle. The parts were replaced; however, four days later the check engine warning light was illuminated again. The vehicle was taken to the same dealer where it was diagnosed a second time and the contact was made aware of coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 81,372.

2019 FORD ESCAPE

ID: 2118953

ENGINE

There's currently a coolant intrusion issue with my 2019 Ford escape and I see that there was a recall on this for all Ford escapes from the years of 2017 through 2019 and I wanted to see if this will be covered for repairs

2019 FORD ESCAPE

ID: 2118774

ENGINE

Coolant is leaking and causing the cylinders to misfire. The check engine light is illuminated. This problem has been confirmed by the service department at my local Ford dealership. The repair is to replace the short block with an updated part and estimated cost is $5000-6000. My 2019 Ford Escape has only 79,000 miles on it and has been well-maintained. This leakage will definitely put myself and others at risk when my vehicle breaks down. The check engine light appeared on Thursday, July 31st. I brought the car immediately to the dealership. Since I did not have a scheduled appointment, they did a quick diagnostic and reset to see if it would happen again. The check engine light came back on the next day. I brought it in for a service appointment today after returning from being out of town last week.

2019 FORD ESCAPE

ID: 2118706

ENGINE

Replaced engine blowing a lot of smoke out of the exhaust when starting engine and it didn't do that before the new remanufacured engine was installed.

2019 FORD ESCAPE

ID: 2117154

ENGINE AND ENGINE COOLING

The contact’s daughter owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an Auto Parts Store, where it was diagnosed with ignition coil failure. The vehicle was then taken to the residence, where a family friend replaced the ignition coils; however, the check engine warning light was illuminated, and the message "Engine Fault - Coolant" was displayed while driving the following day. The vehicle was steered to the side of the road and was turned off. The vehicle was then taken to a dealer, where it was diagnosed with coolant intrusion into the engine, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 95,800.

2019 FORD ESCAPE

ID: 2116441

ENGINE AND ENGINE COOLING

The contact owns a 2019 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed with coolant intrusion in cylinder #3. The vehicle was diagnosed with engine failure, and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and offered to cover a portion of the cost of the repair. The vehicle was not repaired and remained at the dealer. The failure mileage was approximately 75,000.

2019 FORD ESCAPE

ID: 2116329

ENGINE

Coolant leak into the engine.

2019 FORD ESCAPE

ID: 2115796

ENGINE

coolent intrusion int the motor - no notice given regarding a previous recall

2019 FORD ESCAPE

ID: 2115700

FUEL SYSTEM, GASOLINE

The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the vehicle failed to accelerate while depressing the accelerator pedal. The check engine warning light was illuminated, and the contact received an unknown notification through the Ford Mobile App. Upon inspecting the vehicle, the contact discovered that the high-pressure fuel pump was damaged. The contact replaced the high-pressure fuel pump and the cam shaft follower. The contact stated that two months after the repair, the failure reoccurred. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel injectors and the high-pressure fuel pump had failed. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the vehicle was not covered under warranty, and the contact was provided a diagnostic test fee. The vehicle was not repaired. The contact related the failure to an unknown recall however, the year of the vehicle was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 63,000.

2019 FORD ESCAPE

ID: 2115074

ENGINE

White smoke coming out of exhaust smelled of antifreeze. Took to Ford dealer in Eagle River, Wisconsin: Dealer found coolant in #1 cylinder and wrote on receipt - headgasket block failure, recommend replacing engine. Service writer said this is due to a defect in engine block being a slit machined in block between cylinders by Ford. Dealer quote for engine replacement was $9500.

2019 FORD ESCAPE

ID: 2114957

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

The contact owns a 2019 Ford Escape. The contact stated that the vehicle experienced an abnormal rattling sound on cold starts and while idling. The vehicle was taken to Midas Service Center, where it was diagnosed that the engine turbo had failed and needed to be replaced. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was 101,000.

2019 FORD ESCAPE

ID: 2114445

ENGINE

2019 Ford escape titanium with 62000 miles.check engine light came on once and went off- took to dealer and was told the coolant was going into engine. Had an extended warranty to 75000 miles because of issue I had when car was brand new-brake release switch. Now I am told that warranty expired last year even though there is not 75000 on it yet. They are telling me I need a 8700 dollar new engine. I am [XXX] and this car is like new. Please help! I bought this brand new and only put about 10000 a year on it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2019 FORD ESCAPE

ID: 2114323

ENGINE

The vehicle's engine shutdown while driving on the highway, forcing me to pull to shoulder in traffic. We had it towed to Ford and were advised that the engine was blown due to coolant intrusion into the cylinders. We're told the engine is totaled and they quoted us almost $15,000 USD for the repairs. There is a know recall notice for this exact issue, however we were told it only covers up 85,000 miles and our vehicle has 94,000 miles. We had brought it to a Ford dealership for an oil change 6 months prior and they didn't say anything about it. The dealership/manufacturer refuses any accountability, and offered us $1,500 loyalty discount if we purchased a new Ford vehicle from them. The SUV was in like new condition prior the engine failure (ie. no damage).

2019 FORD ESCAPE

ID: 2112879

ENGINE

the night prior to my car breaking down I Did notice the car began to lose horsepower to move just a little bit not to much to worry about than the check engine light did appear on dash that night. Code popped up for misfire in cylinder 1. SO changed the spark plugs and light went off , next day light was on and smoke began coming out of the tailpipe.

2019 FORD ESCAPE

ID: 2112460

ENGINE

Coolant intrusion issue caused by a defect from Ford. They are refusing to fix the issue.

2019 FORD ESCAPE

ID: 2112007

FUEL/PROPULSION SYSTEM

Car has been experiencing the misfire in cylinder four. This is a known cause in the 1.5 L escapes. This is a 2.0 but it has the same issues not fair that they fixed 1.5 L and not the 2.0 causes a misfire due to coolant leaking into the cylinder burning coolant and then causing the motor to overheat. When that happens, you can be going on the highway and have an abrupt warning that causes the vehicle to drop to 20 mph without notice causing extreme safety concerns for just not the driver but anyone around especially on highways.

2019 FORD ESCAPE

ID: 2112006

ENGINE

Car has been experiencing the misfire in cylinder four. This is a known cause in the 1.5 L escapes. This is a 2.0 but it has the same issues not fair that they fixed 1.5 L and not the 2.0 causes a misfire due to coolant leaking into the cylinder burning coolant and then causing the motor to overheat. When that happens, you can be going on the highway and have an abrupt warning that causes the vehicle to drop to 20 mph without notice causing extreme safety concerns for just not the driver but anyone around especially on highways.

2019 FORD ESCAPE

ID: 2111939

ENGINE

My Ford Escape was driving as usual, but as I was traveling on a down ramp in a left turning lane, the engine overheated abruptly and serious audible and visual alerts appeared on the screen. I was in heavy traffic and was forced to pull over quickly into the right turning lane. This could have easily caused an accident because all of a sudden, the Escape started stalling and would hardly move. It was terrifying, and I was barely able to maneuver it into a nearby parking lot. That night, it was towed to a Ford dealership that inspected it and now says that I need a new engine because the engine block is cracked.

2019 FORD ESCAPE

ID: 2111451

STEERING

After turning the car on, the car started to shake for a couple minutes, the engine light came on after a few minutes of the car doing that. Took it to get it scanned and the code given was P0302 and P0304. Took the car to a ford dealership and after almost a week it was diagnosed with coolant intrusion into the cylinders and needed it a new engine. Since the coolant was leaking it also damaged the power steering system due to rust and an electronic power steering gear was also needed since it was giving intermittent failure and was very hard to turn the car. Ford is not owning anything and it is clearly an engine poor design by ford. It is happening to thousands of owner that have that engine.

2019 FORD ESCAPE

ID: 2111450

ENGINE

After turning the car on, the car started to shake for a couple minutes, the engine light came on after a few minutes of the car doing that. Took it to get it scanned and the code given was P0302 and P0304. Took the car to a ford dealership and after almost a week it was diagnosed with coolant intrusion into the cylinders and needed it a new engine. Since the coolant was leaking it also damaged the power steering system due to rust and an electronic power steering gear was also needed since it was giving intermittent failure and was very hard to turn the car. Ford is not owning anything and it is clearly an engine poor design by ford. It is happening to thousands of owner that have that engine.

2019 FORD ESCAPE

ID: 2110676

ENGINE AND ENGINE COOLING

The contact owns a 2019 Ford Escape. The contact stated while driving 15 MPH, the vehicle started to overheat and lost motive power. A message stating that the vehicle was overheating was displayed. The check engine warning light was illuminated. The temperature gauge increased to hot(H). The contact was able to pull to the side of the road and turned on the hazard lights. The local dealer was notified of the failure, and an appointment was scheduled for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 74,636.

2019 FORD ESCAPE

ID: 2110310

ENGINE

The car had a rough idle (only for the first few minutes) for one day before the engine light came on. The car was taken to the dealership on the third day (less than 20mi of driving between the light coming on and the car being inspected). According to their scans, my 2.0L engine is experiencing water (coolant) intrusion into the clyinders (after only 5 years of service). The Ford technician said it is TSB 22-2229 (a known issue since 2019 TSB 19-2172). There are currently no NHTSA Customer Satisfaction Programs or recalls for this TSB, which is astonishing, as there is one for the 1.5L engine made in the same plant AND Ford completely redesigned the engine because they know it is so bad. The fix is to completely replace the engine ($10,000-$15,000). The danger is that the manufacturer knew there was risk of water intrusion, which can crack the block…this could leave the vehicle in a dangerous situation if driving at highway speeds or in heavy traffic.

2019 FORD ESCAPE

ID: 2110260

ENGINE

Consumers claim the engines in their Ford vehicles overheat due to an internal coolant / antifreeze leak that allows coolant to enter into the cylinders of the engine. In many cases, the defect is alleged to have caused total engine failure and to require replacement of the engine block.

2019 FORD ESCAPE

ID: 2110212

ENGINE

My engine had a coolant leak a few years ago (2021) and needed a complete engine replacement since the car would no longer run. Since it was under warranty then it was replaced. However, the engine once again has had a major issue with the engine bearing and needs another full replacement and will no longer run. Many people are struggling with needing to get full engine replacements on Ford Escapes. There are Ford retailers keeping stocks of Ford Escape engines in preparation for these engine replacements, but Ford has refused to offer any assistance for this known issue. Requiring a 2nd full engine replacement at the value of the car itself is absurd. I received a warning message on my car, but when I took it in to have the issue assessed - it was notified as a minor gas cap issue.

2019 FORD ESCAPE

ID: 2108599

ENGINE AND ENGINE COOLING

The contact owns a 2019 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (POWER TRAIN). The contact stated that while the vehicle was being repaired under recall, the contact was informed that there was coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The approximate failure mileage was 98,837.

2019 FORD ESCAPE

ID: 2107840

ENGINE AND ENGINE COOLING

The contact owns a 2019 Ford Escape. The contact stated while driving 3 MPH, the vehicle started to sputter. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was made aware of an undisclosed recall. The mechanic determined that the short block needed to be replaced and there was coolant intrusion into the engine. The vehicle was taken to the local dealer, where it was diagnosed and determined that there was a misfire and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 102,000.

2019 FORD ESCAPE

ID: 2107621

POWER TRAIN

The contact owns a 2019 Ford Escape. The contact stated that while the vehicle was turned off and parked, the vehicle started rolling across the parking lot. There were no warning lights illuminated. The contact stated that several employees in the parking lot noticed the vehicle rolling away and were able to enter the vehicle and stopped the vehicle. The vehicle was taken to the local dealer, who confirmed there were no recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

2019 FORD ESCAPE

ID: 2107497

POWER TRAIN

Transmission failed. Since the transmission failed, I was stuck at an intersection and could not move forward for several moments. The transmission was inspected and repaired by Aamco transmission services. There were no warnings. The car had been driven only 38,633 miles. Ford will not reimburse for the repairs, but is aware the repairs were completed.

2019 FORD ESCAPE

ID: 2107276

FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, there was an abnormal humming sound coming from the passenger’s side rear of the vehicle. There was no warning light illuminated; however, a message to turn off and restart the vehicle was displayed. The vehicle was driven to the residence. The vehicle was started; however, the steering wheel was locked. The message to turn off and restart was displayed again. The vehicle was taken to an independent mechanic where it was diagnosed with a failed purge valve. The contact was informed that the purge valve needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the VIN was not under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 145,000.

2019 FORD ESCAPE

ID: 2107214

ENGINE AND ENGINE COOLING

The contact owns a 2019 Ford Escape. The contact stated that while his wife was driving at unknown speeds, the vehicle started sputtering. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The vehicle was taken to an independent mechanic who determined that there was coolant leaking into the cylinders and there was a blown head gasket. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that there was no warranty coverage on the vehicle. The failure mileage was approximately 52,000.

2019 FORD ESCAPE

ID: 2106759

POWER TRAIN

I am reporting a serious transmission failure in my 2019 Ford Escape SEL with only 86,000 miles. The vehicle began exhibiting signs of transmission malfunction, including whining noises and delayed acceleration. Upon inspection, the mechanic found metal shavings in the transmission fluid and reported that the front pump had completely failed. This issue aligns with the widespread problems detailed in the [XXX] et al. v. Ford Motor Company class action lawsuit concerning premature transmission failures in Ford vehicles. The estimated cost to repair my vehicle is nearly $8,700, which is unreasonable for a vehicle with such relatively low mileage. I am concerned about the safety implications of this failure, especially if the vehicle had lost power while driving. I believe this issue is part of a broader, known defect and should be investigated further. I have documentation to support my case and am happy to provide repair estimates or service records upon request. I reside in Virginia and would like this complaint to be recorded as part of your investigation into transmission-related issues on 2019 Ford Escapes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2019 FORD ESCAPE

ID: 2106745

WHEELS

Bought 4 new tires from Costco Dec 2023. June 2024 tire rotation showed 5/32 and 6/32. after only 7K miles. Brought tires back to Costco and was told I had to wait to make a warranty claim until they are 2/32! This is forcing me to literally put my family's lives at risk. Finally in June 2025, after ONLY 17,312 miles driven the tires were at 3/32. Filed a warranty claim. Costco did the best they could, but in the end, I now have to buy new tires. I did receive ~$600 for the warranty claim but now have to spend another $432 PLUS an alignment. Total cost for now is $900 + $400 +200 (alignment). Not sure how other people view this, but I think I was completely ripped off. $1500 for new tires? REALLY? Tech stated that Bridgestone knows/knew these tires are/were problematic yet did nothing. These tires NEED TO BE RECALLED, the company investigated for deliberately putting peoples' lives at risk.

2019 FORD ESCAPE

ID: 2105872

UNKNOWN OR OTHER

Backup camera will stay on for a short time after switching from R to D. It will switch while driving down the road. Also the lighting continues to switch light to dark while driving during the day.

2019 FORD ESCAPE

ID: 2105811

ENGINE

The coolant kept getting low. I brought it to the Ford dealership I bought it less than a year ago. They ran some tests and said the coolant is leaking and the engine needs to be replaced. I'm waiting for them to hear back from Ford to see if it's under the extended warranty.

2019 FORD ESCAPE

ID: 2105746

ENGINE AND ENGINE COOLING

The contact owns a 2019 Ford Escape. The contact stated while the vehicle was parked and occupied, while attempting to start the vehicle, the contact noticed a cloud of white smoke coming from the exhaust. The check engine warning light was illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed that there was coolant leaking into the cylinders, and the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12: (GTDI Engine – Short Block Replacement After Coolant Intrusion); however, the VIN was not included in program. The manufacturer was notified of the issue and informed the contact that the VIN was not included in the program and opened a case. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 56,000.

2019 FORD ESCAPE

ID: 2105745

ENGINE

The contact owns a 2019 Ford Escape. The contact stated while the vehicle was parked and occupied, while attempting to start the vehicle, the contact noticed a cloud of white smoke coming from the exhaust. The check engine warning light was illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed that there was coolant leaking into the cylinders, and the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12: (GTDI Engine – Short Block Replacement After Coolant Intrusion); however, the VIN was not included in program. The manufacturer was notified of the issue and informed the contact that the VIN was not included in the program and opened a case. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 56,000.

2019 FORD ESCAPE

ID: 2105512

ENGINE

The number 2 cylinder is cracked allowing coolant to leak into the combustion side of the engine. my dealer is asking for $15,000 to replace the engine.

2019 FORD ESCAPE

ID: 2105184

ENGINE

On or about June 1, 2025, the vehicle began losing coolant without a visible leak. Took the vehicle to dealer for a diagnosis. Dealer claimed than a coolant hose was bad and required an $1100 repair. I reported to the dealer the low coolant, water in the oil and white smoke at start up but they dismissed the complaint. Stated they would need the $1100 repair done before any other diagnosis could completed. July 1, 2025, after consulting Ford corporate directly, they are "looking" into my concern. No offer of repairs, at all.

2019 FORD ESCAPE

ID: 2105146

ENGINE

The failed component is the coolant leaking into cyl 4 TSB 22-2229 which has been a problem with this model in the 1.5 L turbo before. This model is the 2.0L turbo but having the same problem. According to the dealership, "This is the entire process need to either rebuild or replace the vehicle's engine. This is a process needed when the vehicle's engine is in need of serious repair." Reasoning according to the dealer: "Without replacing or rebuilding a damaged engine, the car will not be able to function and will be left useless." This car has only 46,391 miles on it for 2019 and has been meticulously taken care of since it's purchase in Aug 2021 as a used vehicle from the dealership. After an oil change was completed on the vehicle at 46,300 miles, the check engine light came on and the vehicle was taken into the dealership for it to be assessed. That's when it was found to be cyl 4 that was the problem.

2019 FORD ESCAPE

ID: 2105074

ENGINE

Last year my vehicle has a recall for the Ecoboost. Ford in Boonville, IN. replaced engine. I am again having a foggy windshield, sweet smell, dizziness, and I can taste the coolant. I sent email to Ford motor company but haven't received a response yet. I left a message for the service department at dealership as well. I'm waiting for someone to get back to me. It's my understanding that if the same problem returns or is related to the recall it will have to be fixed.

2019 FORD ESCAPE

ID: 2104174

ENGINE

The contact owns a 2019 Ford Escape. The contact stated while driving 45 MPH, the contact heard a rumbling sound coming from the engine, causing the vehicle to shake abnormally. The check engine warning light was illuminated. The contact stated that an independent mechanic was contacted. The vehicle was taken to an independent mechanic and was diagnosed with engine failure, and that the cam shaft was damaged. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 130,000.

2019 FORD ESCAPE

ID: 2104165

ENGINE

Presence of coolant in the engine cylinders, Ford has it as a known issue but won't issue a full recall. Causing cylinder misfires. Needs new engine. Ford design flaw!

2019 FORD ESCAPE

ID: 2102558

ENGINE AND ENGINE COOLING

The contact owns a 2019 Ford Escape. The contact stated that while the vehicle was off, the contact observed a swishing sound coming from the engine compartment. The contact observed an empty coolant reservoir and coolant was added to the coolant reservoir. The vehicle was then test driven but there were not visible failure was found. The contact stated that on another occasion the coolant reservoir was empty again, and coolant was added to the reservoir. The contact stated that the vehicle was taken to an independent mechanic where it was determined that there was a coolant cap leak, and the coolant cap was replaced; however, the failure persisted. The vehicle was then taken to a dealer where it was diagnosed that there was a leak on cylinder #2, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 95,000.

2019 FORD ESCAPE

ID: 2101934

POWER TRAIN

The engine on my 2019 Ford Escape failed due to coolant intrusion — the same issue previously addressed by Ford recall #19S22. The recall repair was completed by a certified Ford dealership in 2022. Within days of making the final payment on the vehicle, the engine failed completely and became inoperable. It had to be towed to a Ford dealership for inspection. Before the failure, the same symptom I experienced prior to the original recall occurred again: white smoke coming from the exhaust, indicating coolant was leaking into the engine. There were no warning lights or dashboard messages. When my car did not turn on, I thought it was possibly the battery so I bought a new one and changed it. When that did not work I went ahead and had it towed to get a full diagnostic. The diagnosing Ford dealership confirmed the engine suffered catastrophic failure due to coolant intrusion — the exact defect previously addressed under the recall. Ford acknowledged the diagnosis but declined to fully cover the cost of repair, stating the recall work was “out of warranty.” They initially offered $3,976.18, and when I didn’t accept, this was increased to $5,301.58 — still leaving me with nearly $8,000 in out-of-pocket costs before tax for a full engine replacement. The affected component (engine) was inspected and confirmed by the Ford dealership and is still available for inspection. This failure occurred in the first week of April, and I have been without a working vehicle since. The recurrence of this issue — even after the recall repair was completed — raises serious concerns about long-term safety, durability, and accountability associated with this vehicle.

2019 FORD ESCAPE

ID: 2101933

ENGINE

The engine on my 2019 Ford Escape failed due to coolant intrusion — the same issue previously addressed by Ford recall #19S22. The recall repair was completed by a certified Ford dealership in 2022. Within days of making the final payment on the vehicle, the engine failed completely and became inoperable. It had to be towed to a Ford dealership for inspection. Before the failure, the same symptom I experienced prior to the original recall occurred again: white smoke coming from the exhaust, indicating coolant was leaking into the engine. There were no warning lights or dashboard messages. When my car did not turn on, I thought it was possibly the battery so I bought a new one and changed it. When that did not work I went ahead and had it towed to get a full diagnostic. The diagnosing Ford dealership confirmed the engine suffered catastrophic failure due to coolant intrusion — the exact defect previously addressed under the recall. Ford acknowledged the diagnosis but declined to fully cover the cost of repair, stating the recall work was “out of warranty.” They initially offered $3,976.18, and when I didn’t accept, this was increased to $5,301.58 — still leaving me with nearly $8,000 in out-of-pocket costs before tax for a full engine replacement. The affected component (engine) was inspected and confirmed by the Ford dealership and is still available for inspection. This failure occurred in the first week of April, and I have been without a working vehicle since. The recurrence of this issue — even after the recall repair was completed — raises serious concerns about long-term safety, durability, and accountability associated with this vehicle.

2019 FORD ESCAPE

ID: 2101596

UNKNOWN OR OTHER

Transmission issue, transmission failure

2019 FORD ESCAPE

ID: 2101046

POWER TRAIN

Similar to most Escape drivers, I experienced a sudden transmission issue while I was driving. The car would not accelerate even when firmly pressing on the gas, then would jump in a delayed reaction causing a movement in my car I could not control. No check engine light, no indication of trouble in a well maintained vehicle with less than 85,000 miles. Did have a recall for previous powertrain issue, likely will be told by Ford that it’s unrelated. Ford service advisor also acted like this was the first time he’d heard of any kind of issue. Yeah right, look at the number of people complaining of the same issue.

2019 FORD ESCAPE

ID: 2099835

ENGINE

The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the vehicle shuddered abnormally, and there was white smoke coming from the exhaust pipes. In addition, the contact became aware of an abnormal coolant consumption. The check engine warning light was occasionally illuminated. The vehicle was taken to a local dealer, where it was diagnosed with OP code: 62. The contact was informed that the short block needed to be replaced. The local dealer informed the contact that the failure was related to TSB: 19-2208; however, the VIN was not included. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 117,645.

2019 FORD ESCAPE

ID: 2099517

ENGINE AND ENGINE COOLING

The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. The vehicle was able to restart. The vehicle was taken to the dealer, where it was diagnosed that coolant intrusion into the cylinder had caused the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 58,600.

2019 FORD ESCAPE

ID: 2099214

POWER TRAIN

Was driving out of town when the car started to slow down on its own, and when stepping on the gas kept slowing down and jerking and we had to pull over and shut it off. Did that a few times and then would go gaining speed a little at a time, except when going up a hill. Then would start to slow down and almost stall on the busy highway. Traffic was backing up behind us unable to pass and we continually had to keep pulling over on the highway as the car would start to stall. Then the check engine light came on, and a couple times it flashed. We pulled into our hometown garage (Heisler Auto, Mohall ND) and they checked it out and said it was a cylinder 1 misfire. We purchased spark plugs and did that ourselves. The problem continued immediately after we put them in and the check engine light came on again. We took back to Heisler Auto and 2 weeks later they changed out the coil packs to see if that was the issue. The issue continued when they took it out for a drive and upon further inspection found it to be the timing chain. It will be another 2 weeks before they get the part and do the work. So it’s been a whole month with no vehicle to drive. There was no warning signs of this. Car has driven great and has had great gas mileage until Bam, that day it just quit running. I will upload the $2200 repair bill after they get it done. I wanted to send this off now so I don’t forget. I called Ford and I have a case number for this: CXH-04637344 and they told me to file the complaint with you.

2019 FORD ESCAPE

ID: 2099103

ENGINE AND ENGINE COOLING

The contact's daughter owns a 2019 Ford Escape. The contact stated that the vehicle was experiencing excessive coolant consumption, the engine was overheating, and misfiring while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that coolant was leaking into cylinder #4. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 81,000.

2019 FORD ESCAPE

ID: 2098630

ENGINE

Coolant is leaking into #4 cylinder causing misfire. This will lead to a blown engine. It is a known issue with Ford but there isn’t a recall as of today. TSB 22-2229 has been released. I spent a lot of money with the plan this car would be safe and reliable for 10+ yrs and well over 100k miles. I am afraid to drive it but have no choice as I work to support my three children and myself. I have owned five Ford vehicles in 40 yrs and have felt loyal to the co. The co needs to be loyal to its customers and fix the issue in my Escape and all others that this disaster is effecting. Thank you. Feel free to contact me.

2019 FORD ESCAPE

ID: 2096645

ENGINE AND ENGINE COOLING

The contact owns a 2019 Ford Escape. The contact stated while driving 50 MPH, the vehicle hesitated while depressing the accelerator pedal, and the vehicle was shaking abnormally. The contact stated there was heavy white smoke coming from the exhaust pipe before the vehicle unexpectedly shut off. The contact stated that the vehicle struggled while being restarted. There was no warning light illuminated. The contact pulled over to the shoulder and the vehicle was towed to an independent mechanic. The contact stated that a diagnostic test was performed, and it was discovered that there was coolant entering into the engine, resulting in engine failure. The local dealer was notified of the failure but offered no assistance. The manufacturer was notified of the failure by mail and the contact recently received a response that the manufacturer was not responsible for the failure. The vehicle was not repaired. The failure mileage was 115,000. The VIN was not available.

2019 FORD ESCAPE

ID: 2096619

ENGINE AND ENGINE COOLING

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact stated that when the vehicle was started, the vehicle jerked, and white smoke was coming from the exhaust. The vehicle was taken to an independent mechanic where it was diagnosed with spark plug failure. The contact was informed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact's husband inspected the vehicle and determined that the coolant level was low, and the coolant reservoir was refilled. The contact stated that the coolant reservoir needed to be refilled constantly; however, there were no visible coolant leaks. The vehicle was taken to another independent mechanic and was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to take the vehicle to the dealer for diagnostic testing. The contact was also referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 83,500.

2019 FORD ESCAPE

ID: 2096618

ENGINE

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact stated that when the vehicle was started, the vehicle jerked, and white smoke was coming from the exhaust. The vehicle was taken to an independent mechanic where it was diagnosed with spark plug failure. The contact was informed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact's husband inspected the vehicle and determined that the coolant level was low, and the coolant reservoir was refilled. The contact stated that the coolant reservoir needed to be refilled constantly; however, there were no visible coolant leaks. The vehicle was taken to another independent mechanic and was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to take the vehicle to the dealer for diagnostic testing. The contact was also referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 83,500.

2019 FORD ESCAPE

ID: 2096475

ENGINE

Vehicle indicates a misfire on cylinder number 2 . Diagnosis of the issue appoint to a leak of coolant into the cylinder bore.

2019 FORD ESCAPE

ID: 2096305

ENGINE

The contact owns a 2019 Ford Escape. The contact stated that while attempting to accelerate at various speeds, the vehicle shuddered and jolted independently while depressing the accelerator pedal. No warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined the converter assembly, pump assembly, and a screen assembly needed to be replaced. The vehicle was previously repaired at the same local dealer for converter assembly, pump assembly, and a screen assembly; however, approximately 30,000 miles later the failure reoccurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000.

2019 FORD ESCAPE

ID: 2096111

ENGINE

At 100k miles the engine needs to be replaced for coolant intrusion. Its a 10,000 dollar repair.

2019 FORD ESCAPE

ID: 2095847

ENGINE

2.0 liter engine misfires cyl 1 &3 coolant loss. Ford tsb 22-2229 States engine needs to be replaced for $10000. 66,000 miles and 6 years. engine number [XXX] [XXX]. Ford says if engine was made 37 days later it would not be defective. ( known defective engine put in my car which I purchased new.) [XXX] original owner INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2019 FORD ESCAPE

ID: 2095477

ENGINE AND ENGINE COOLING

The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine overheated, with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that there was coolant intrusion into the cylinders, causing the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 52,000.

2019 FORD ESCAPE

ID: 2095077

ENGINE

Ford eco boost coolant intrusion super common problem ford knows about… quoted 8k for a new motor on a car that’s worth 13k. No warnings, barely and coolant leaking, just started overheating when driving one day. Only has 80,000 miles. It has been look at by a ford dealer and a family friend mechanic. It’s not good to overheat on a 4 lane highway and have to get out of the car to put coolant in it.

2019 FORD ESCAPE

ID: 2094923

BACK OVER PREVENTION

The contact owns a 2019 Ford Escape. The contact stated that while reversing, the rearview camera image was black, almost causing the vehicle to strike a pedestrian. The contact stated that the failure was a recurring failure. Additionally, the contact stated that the speedometer and fuel gauge readings were inaccurate, and the hatch had failed to open intermittently. The contact stated that the vehicle was previously taken to the dealer, where unknown repairs were performed; however, the failures persisted. The contact also stated that the Auto START/STOP system was inoperable. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 78,000.

2019 FORD ESCAPE

ID: 2094922

ELECTRICAL SYSTEM

The contact owns a 2019 Ford Escape. The contact stated that while reversing, the rearview camera image was black, almost causing the vehicle to strike a pedestrian. The contact stated that the failure was a recurring failure. Additionally, the contact stated that the speedometer and fuel gauge readings were inaccurate, and the hatch had failed to open intermittently. The contact stated that the vehicle was previously taken to the dealer, where unknown repairs were performed; however, the failures persisted. The contact also stated that the Auto START/STOP system was inoperable. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 78,000.

2019 FORD ESCAPE

ID: 2094531

ENGINE

The contact owns a 2019 Ford Escape. The contact stated that while driving at approximately 50 MPH, the accelerator pedal was depressed; however, the vehicle lost motive power with the engine revving abnormally. The contact pulled over to the side of the road and restarted the vehicle however, after driving 100-feet, the failure reoccurred. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 80,133.

2019 FORD ESCAPE

ID: 2092861

ENGINE AND ENGINE COOLING

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle was running rough, with the check engine warning light illuminated. In addition, the contact stated that there was a misfire coming from the engine. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. In addition, the contact stated that when the spark plug was removed, the spark plug fractured, and part of the spark plug was left inside the engine. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. In addition, the contact was informed that the repair was not covered under warranty. The failure mileage was approximately 50,000.

2019 FORD ESCAPE

ID: 2092860

ENGINE

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle was running rough, with the check engine warning light illuminated. In addition, the contact stated that there was a misfire coming from the engine. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. In addition, the contact stated that when the spark plug was removed, the spark plug fractured, and part of the spark plug was left inside the engine. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. In addition, the contact was informed that the repair was not covered under warranty. The failure mileage was approximately 50,000.

2019 FORD ESCAPE

ID: 2092167

ENGINE AND ENGINE COOLING

The contact owns a 2019 Ford Escape. The contact stated while the vehicle was parked, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that there was an internal coolant leak and that the short block, along with several other unknown parts needed to be replaced. The contact researched and was made aware of a possible recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 11,000.

2019 FORD ESCAPE

ID: 2091823

ENGINE

During the month of January my vehicle started to overheat. I pulled over immediately and opened the hood. The coolant was bubbling over and I let it cool down. Once it cooled down I checked the level and noticed it was low. Which was weird since there had not been a leak. I filled it up and went on my way to work. I had my mechanic look at it and there was coolant in the engine. He stated take it to Ford ASAP. Which I did. I had it towed to the ford dealer and was told they would assess it and give me quote for repairs. After a week they cam back with it needs a new engine and the quoted repair was $7800. This car has 80K on it and was purchased from a ford dealer with 33K and was serviced regularly. Zero reason to need an engine unless it was a manufacturing defect. I start to look into recalls and low and behold there is a recall for the same issue from 2017-2019 of April. My car was produced in June I believe. I call Ford Motors and start a claim. After 30 days we finally come to an agreement. I pay $3200.00 and they pay the balance which was helpful considering I was still making payments. Finally get my car back the end of April.

2019 FORD ESCAPE

ID: 2091049

UNKNOWN OR OTHER

What component has failed and is it available for inspection upon request? The engine is failing due to coolant intrusion. This is a known issue that can lead to engine fires and failure whilst driving. This problem is reproduce able. The dealership has inspected the issue however it is intermittent and did not occur while they checked. CEL does come on for the issue and first appeared in early 2025.

2019 FORD ESCAPE

ID: 2091048

ENGINE

What component has failed and is it available for inspection upon request? The engine is failing due to coolant intrusion. This is a known issue that can lead to engine fires and failure whilst driving. This problem is reproduce able. The dealership has inspected the issue however it is intermittent and did not occur while they checked. CEL does come on for the issue and first appeared in early 2025.

2019 FORD ESCAPE

ID: 2090440

ENGINE

Coolant leaking into Cylinder. Causing overheating. Numerous attempts to fix.

2019 FORD ESCAPE

ID: 2089228

POWER TRAIN

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact drove the vehicle to the shoulder of the road. The contact stated that the transmission warning light was illuminated. The vehicle was towed to an independent mechanic, and it was determined that the vehicle had experienced transmission failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall however, the VIN was not included in the recall. The failure mileage was approximately 155,000.

2019 FORD ESCAPE

ID: 2088808

STEERING

The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power when the check engine warning light was illuminated. The vehicle was able to restart. The contact also stated that while the vehicle was parked, the power steering warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into cylinder #3, which caused the engine to fail. The contact was informed that the engine needed to be replaced. The contact was also informed that the steering module had failed and needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 43,334.

2019 FORD ESCAPE

ID: 2088807

ENGINE AND ENGINE COOLING

The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power when the check engine warning light was illuminated. The vehicle was able to restart. The contact also stated that while the vehicle was parked, the power steering warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into cylinder #3, which caused the engine to fail. The contact was informed that the engine needed to be replaced. The contact was also informed that the steering module had failed and needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 43,334.

2019 FORD ESCAPE

ID: 2088707

ENGINE AND ENGINE COOLING

The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was coolant intrusion into the engine, which caused engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.

2019 FORD ESCAPE

ID: 2088243

ENGINE

Coolant intrusion into #2 cylinder. Causing total misfire of engine. Data collected on this issue revealed this failure resulted from faulty design in manufacturing.

2019 FORD ESCAPE

ID: 2088023

ENGINE

Transmission been stalling now says it has engine failure

2019 FORD ESCAPE

ID: 2088022

POWER TRAIN

Transmission been stalling now says it has engine failure

2019 FORD ESCAPE

ID: 2087376

UNKNOWN OR OTHER

Engine has failed and in need of full replacement at 123k miles. Vehicle was manf’d in 2019. While driving the vehicle, it can experience a complete loss of power and extremely poor acceleration resulting in a major safety issue on higher speed roads, causing the driver to be unable to avoid potential safety risks that may present. The dealer and manufacturer are both aware of the defect, but failed to issue a recall. The issue is a known design flaw with the engine, which allows coolant intrusion into the 2bd cylinder.

2019 FORD ESCAPE

ID: 2087375

ENGINE

Engine has failed and in need of full replacement at 123k miles. Vehicle was manf’d in 2019. While driving the vehicle, it can experience a complete loss of power and extremely poor acceleration resulting in a major safety issue on higher speed roads, causing the driver to be unable to avoid potential safety risks that may present. The dealer and manufacturer are both aware of the defect, but failed to issue a recall. The issue is a known design flaw with the engine, which allows coolant intrusion into the 2bd cylinder.

2019 FORD ESCAPE

ID: 2087255

ENGINE AND ENGINE COOLING

The contact owns a 2019 Ford Escape. The contact stated that while the vehicle was parked, there was white smoke coming from the exhaust. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to a dealer where it was diagnosed with coolant intrusion into the engine, and that the short block needed to be replaced. The contact researched and was made aware of an unknown Customer Satisfaction Program; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 72,000.

2019 FORD ESCAPE

ID: 2087124

ENGINE

What component or system failed or malfunctioned, and is it available for inspection upon request? -cylinder 1 misfiring-diagnosis fluid intrusion into combustion chamber likely due to faulty head gasket or warped cylinder How was your safety or the safety of others put at risk? -car misfiring affected startup acceleration and ran rough (hesitation). Has the problem been reproduced or confirmed by a dealer or independent service center? -yes, confirmed diagnosis by independent service center first and problem reproduced. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -yes, inspected with a scope by independent service center. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? yes, check engine light came on intermittently. brought in within a day of it appearing. diagnostic computer check done & per the pulled codes, followed recommended repairs and had OEM spark plugs and coil packs all replaced. 2 days later check engine light came back on. Again experienced difficulty in startup and rough running engine. As of this writing, vehicle is in the shop awaiting further repairs.

2019 FORD ESCAPE

ID: 2087067

ENGINE

brought vehicle in for check engine light, found coolant getting into cylinders, under warranty replaced small block. one year later same issue, brought in car need SECOND small block engine.

2019 FORD ESCAPE

ID: 2087017

ENGINE

My car quit running properly so I took it to the local O’Reillys and they did a scan. The scan showed a misfire on cylinder 2, a known issue. I took it to a local auto mechanic who said I had a cracked head and needed a new engine. They guided me to the Ford dealership who also confirmed that the engine head was cracked, but noted that the engine needed replaced due to another known issue with these engines, but didn’t say what that other known issue is. The car is barely running, and it clearly falls in line with the other vehicle VIN’s that were recalled due to the known coolant leakage problem that is causing the heads to crack and the engines that need to be replaced. Ford is refusing to include my vehicle.This situation could have been much worse as I drive a major hiway to work and I could have broken down along the way leaving my safety in Jeopardy with a sudden engine malfunction. I could have been hit by a car, or had would be car jacker attack while I would have waited for help. Or if for some reason this issue would have caused my car to catch fire with my child in it. Car is sitting at Ford Dealer and can be inspected at any time.

2019 FORD ESCAPE

ID: 2085942

ENGINE

It was diagnosed by a ford dealer that it has a coolant intrusion. It’s available for an inspection as well! Car has been well taken care of with regular oil changes and regular maintenance. I had a coworker in my car as the car overheated 2 times 2 hours away from home on a work day. In rush hour traffic on a 4 lane interstate. And I had to get off on an exit ramp. Almost caused an accident. Took it to a dealer the next day and they confirmed that the car needs a new engine as the engine is faulty. The car only has 79k miles. We’ve put 24k miles on it in 3 years. As it’s a daily driver and been a great car for us… up until now. The car now misfires idling. And it doesn’t run well. And an inconvenience as I have to fill it with coolant everyday to make it 5 miles to work. Ford was contacted by the service department and I, while I was at the ford certified dealership. They said that because the car is out of factory warranty. Mind you under 80k miles. Was nothing they would help with. Even though, they recognize that they made faulty engines for this car between the beginning of 2019 to mid June of 2019. But never wanted to do a recall. As there was 241,388 ford escapes made that year. They accounted for about half of those being faulty. There was no warnings for this problem. One day I took off to meet clients of mine in a town almost 2 hours away. It overheated 2 times on the way home. Took it into the ford certified dealership the next day to find out it needs an engine. I wasn’t not a happy camper as I never experienced any prior problems or warnings. Never an engine light. No spikes in engine temperatures. Just one day it overheated 2 times on the way home. Because the engine started to eat away coolant and never a warning.

2019 FORD ESCAPE

ID: 2085859

ENGINE

2019 Ford Escape suddenly overheating with warning lights and alarms; messages to stop immediately. Took vehicle to Pollard Ford dealership and paid for diagnostics. They confirmed that coolant is leaking into the #2 cylinder causing the engine to burn coolant and also overheat. I was informed that a new engine is needed and it would cost over $6,500.

2019 FORD ESCAPE

ID: 2085434

POWER TRAIN

The contact owns a 2019 Ford Escape. The contact stated that while operating the vehicle, there was a rattling sound coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed that the transmission flex plate was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the Extended Warranty coverage for the failure. The failure mileage was approximately 107,000.

2019 FORD ESCAPE

ID: 2085013

FUEL/PROPULSION SYSTEM

Can inside motor caused damage to high pressure fuel pump on top of the motor. This caused metal to get into my motor and now requires a motor replacment

2019 FORD ESCAPE

ID: 2085012

ENGINE

Can inside motor caused damage to high pressure fuel pump on top of the motor. This caused metal to get into my motor and now requires a motor replacment

2019 FORD ESCAPE

ID: 2084854

ENGINE AND ENGINE COOLING

The contact owns a 2019 Ford Escape. The contact stated while driving 60 MPH, the check engine warning light was illuminated. The contact contacted the dealer and scheduled an appointment. The vehicle was then taken to a dealer where it was diagnosed with coolant intrusion. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.

2019 FORD ESCAPE

ID: 2084853

ENGINE

The contact owns a 2019 Ford Escape. The contact stated while driving 60 MPH, the check engine warning light was illuminated. The contact contacted the dealer and scheduled an appointment. The vehicle was then taken to a dealer where it was diagnosed with coolant intrusion. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.

2019 FORD ESCAPE

ID: 2084842

ENGINE

Coolant intrusion into cylinder bores, Cause engine failure

2019 FORD ESCAPE

ID: 2084697

LANE DEPARTURE: ASSIST

Electric power steering failing at 35000 miles

2019 FORD ESCAPE

ID: 2084696

STEERING

Electric power steering failing at 35000 miles

2019 FORD ESCAPE

ID: 2084695

ELECTRICAL SYSTEM

Electric power steering failing at 35000 miles

2019 FORD ESCAPE

ID: 2084600

UNKNOWN OR OTHER

Coolant leaked into motor and my car overheated and my motor cracked. Looks like this is an ongoing issue with EcoBoost engines and Ford has yet to do anything about it.

2019 FORD ESCAPE

ID: 2084599

ENGINE

Coolant leaked into motor and my car overheated and my motor cracked. Looks like this is an ongoing issue with EcoBoost engines and Ford has yet to do anything about it.

2019 FORD ESCAPE

ID: 2083869

POWER TRAIN

I purchased my 2019 escape October 2019 brand new from the dealership we paid for the extended warranty of 100,000 miles I’m at 103,541 and now have transmission issues. I called ford and they said the can’t do anything. It cases me to not be able to accelerate, and then the transmission figure light came on luckily I was in town and not on the interstate when this problem happens. Doing some research this is a common problem with the 2019 ford escape transmission’s this could be a major safety problem if it was to happen on a interstate or major highway

2019 FORD ESCAPE

ID: 2083199

POWER TRAIN

The transmission has a rattle and the dealer states that the transmission likely has a damaged flex plate. but the car is not covered as there is no recall or customer campaign. The car barely has over 22,000 miles on it. Ford should be responsible instead of telling me it's a $4-6000 repair. Tranny problems at 22,000 miles is a design issue.

2019 FORD ESCAPE

ID: 2082736

ENGINE AND ENGINE COOLING

The contact owns a 2019 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 66,301.

2019 FORD ESCAPE

ID: 2082735

ENGINE

The contact owns a 2019 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 66,301.

2019 FORD ESCAPE

ID: 2082168

ENGINE AND ENGINE COOLING

The contact owns a 2019 Ford Escape. The contact stated while driving approximately 55 MPH, there was a misfire coming from the engine. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that there was coolant intrusion into the cylinders. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 86,588.

2019 FORD ESCAPE

ID: 2079756

ENGINE AND ENGINE COOLING

The contact owns a 2019 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed due to coolant intrusion. The engine was replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 27,000.

2019 FORD ESCAPE

ID: 2078660

ENGINE AND ENGINE COOLING

The contact owns a 2019 Ford Escape. The contact stated while driving on several occasions at various speeds, the check engine warning light illuminated. The contact also stated that the vehicle hesitated to accelerate, and the vehicle was running rough. On one occasion during the failure, the check engine warning light illuminated and remained illuminated. Additionally, on another occasion the engine overheated. The vehicle was steered to the side of the road and turned off. The vehicle was taken to an independent mechanic where it was diagnosed that there was coolant intrusion into cylinder #3, and the engine needed to be replaced. The vehicle was not repaired. The vehicle was then towed to a dealer where it was diagnosed with coolant intrusion into cylinder #3, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 111,000.

2019 FORD ESCAPE

ID: 2078052

EXTERIOR LIGHTING

Simply put, the headlights repeatedly blow out with no apparent reason found. Bulbs have been changed multiple times personally and by professionals -- both headlights went out nearly simultaneously in September of 2024 and I replaced the bulbs myself, assuming it was a fluke or the bulbs had simply aged out. At the beginning of March, 2025, the passenger-side bulb went out again and I brought it to my dealership to get checked out. They couldn't find anything wrong, and I had them replace the bulb again. Now, for the third time since I bought the vehicle in April or May of 2024, I have to replace the passenger-side bulb again. I'm returning to the dealership to see if there's anything else to look for, but a quick internet search shows that there are lots of others experiencing this same problem without any kind of solution in sight. This is obviously not normal.

2019 FORD ESCAPE

ID: 2077272

ENGINE

On April 30th had an oil change performed on my vehicle at the Ford service center on Tuesday. Shortly after, I began experiencing issues with the car struggling to start. By Thursday, my check engine light came on, I took it back in, left it at Ford, they were going to look at it on May 6th did not hear back until May 7th, revealed coolant mixing with the engine oil, indicating an internal engine issue. I had my car towed to Expert Transmission, and they revealed. Upon further inspection, the following diagnostic trouble codes were stored in the ECM: P0217 – Engine Overheating P0302 – Cylinder 2 Misfire P0316 – Misfire Detected at Startup P06E9 – Fuel Injector Control Performance P1026 – Fuel Injection System Malfunction Additionally, during repairs, my fuel injectors were found to be clogged with debris, requiring replacement along with the engine. Given that these issues arose immediately after the oil change.

2019 FORD ESCAPE

ID: 2076667

ENGINE AND ENGINE COOLING

The contact owns a 2019 Ford Escape. The contact stated while driving at various speeds, the vehicle made an abnormal sound. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the engine. The mechanic related the failure to an unknown recall and referred the contact to the dealer for the recall repair. The vehicle was taken to the dealer, where the contact was informed that the VIN was not included in the related recall. The dealer informed the contact that upon test-driving the vehicle, there was smoke coming out from an undisclosed location. The dealer determined that the engine needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 82,000.

2019 FORD ESCAPE

ID: 2076478

ENGINE

I finally was able to get my Ford Escape into a Ford dealership to be inspected and they confirmed that I will need an entire engine replacement because coolant is leaking into cylinder 3. This is exactly the same engine Ford recalled on the 1.5 but not on the 2.0 yet and my Escape is a 2.0. When I spoke to the Ford Company I was given a case number and told it would take several weeks for Ford to send me a letter to see if they will assist in the repair or not. As a [XXX] this is our only vehicle and I'm honestly at a loss as to what I will do without a car for several weeks. My safety and the safety of my children are at risk because if I do try to drive the car until I hear from Ford it stalls in the lower gears leaving us at risk of being hit if I pull out and the Escape doesn't engage fast enough. We are also in danger because if I am not daily putting anti-freeze into the car Ford states that the engine might catch fire. Yes, the vehicle was inspected by Pierre Ford yesterday, Monday, March 24, 2025. I have had an engine light on for a few months and have had to start adding anti-freeze on a regular basis but it was about 2 weeks ago when I had a warning pop up on the digital dash stating, "Engine Fault Service Now". INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2019 FORD ESCAPE

ID: 2075274

ENGINE AND ENGINE COOLING

The contact owns a 2019 Ford Escape. The contact stated that while parked and attempting to start the vehicle, the check engine warning light illuminated, and the contact became aware of white smoke coming from the exhaust. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion inside cylinder #4. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to call the NHTSA Hotline to file a complaint. The contact related the failure to Technical Service Bulletin: 19-2172 (Coolant In Cylinders, White Exhaust Smoke); however, the VIN was not included in the recall. The failure mileage was 49,547.

2019 FORD ESCAPE

ID: 2075264

ENGINE

I purchased this car used at a local non-Ford dealership. The car had 50,000 miles on it when purchased. At 51,400 miles, a loud clicking sound could be heard coming from the engine. I took the car to the Ford dealership and they told me the engine needed to be replaced due to a finding lots of small pieces of metal in the oil filter and in other areas after removing the timing chain cover and doing an inspection. They determined I was 1 month out of warranty and stated the new engine would cost $14,000. "Big" Ford, after several months of back and forth, agreed to pay for 50% of the cost. Ford told me that if the engine were to completely "seize" it could have resulted in a major accident on the road. AFTER having the new engine installed, at 54,000 miles there was a burning smell entering the cabin through the vents. I took the vehicle back to the Ford dealership and they told me the valve cover gasket was leaking and needed to be replaced. They said it would not be part of the original warranty of the new engine and I needed to pay $1000 for the repair. After strongly pushing back and calling several other dealerships, the local dealer agreed to do the repair under warranty. I have zero faith in Ford due to this experience.

2019 FORD ESCAPE

ID: 2075149

POWER TRAIN

Powertrain failure for 2019 Ford Escape. Car was not accelerating correctly in main highway traffic. The car was diagnosed by Holman Ford in Sicklerville, NJ. Torque converter clutch broke down and transferred the metallic material into the transmission causing damage leading to failure. No warning signs/messages/ or symptoms. This has been confirmed to be a re-occurring issue for Ford Escape owners.

2019 FORD ESCAPE

ID: 2074679

ENGINE

Engine light came on but did not stay on. Vehicle ran rough on and off. Took to dealer and am told coolant is leaking into the cylinders and a new engine is needed. Opened a case with Ford and they won't cover it in full. Car has 54,000 miles on it and we have had it 6 years and 3 months (purchased new).

2019 FORD ESCAPE

ID: 2074556

ENGINE

The car has a non-repairable engine failure of the 2nd cylinder of the 4 cylinder engine as diagnosed by the ford dealer. The car has low miles, 49,047 and is 4 months out of its 5 year power train warranty. Contacted Ford customer care, they recommended I file a complaint with the NHTSA and offered no assistance.

2019 FORD ESCAPE

ID: 2073888

VEHICLE SPEED CONTROL

My 2019 Ford Escape Eco Boost Titanium vehicle is currently loosing antifreeze at an alarming rate. I had the error codes read and I have four. The first, P0303, states cylinder #3 is misfiring. The second, P0141, says the heater in 02 sensor is taking too long to warm up. The third, P0016, states the camshaft position A correlates to bank 1 and finally, P04DB, says the crankcase ventilation system in the vehicle is disconnected. From what I have read online the system that is failing is that there is an engine coolant leak. I am fine providing the car for inspection upon request. The safety of myself and my family is at risk because should I not keep the coolant filled and full Ford states that the vehicle engine may overheat, catch fire, damage the pistons, and possible misfires while driving. I reported the issue to Ford via their social media link X (twitter) on March 16, 2025 but I will also be calling the Ford contact phone number tomorrow, March 17. I hope to have the vehicle or component inspected by the manufacturer soon but based on the complaints online I am one of many having this failure on my vehicle. My engine warning light came on about 2 months ago but when I had it read for error codes at that time it only stated the code, P0141, the heater in 02 sensor is taking too long to warm up. At that time I called Ford service to see how I could get it repaired and was told that even though I had previously had the error codes read they would start by charging me $250 to read the error codes.

2019 FORD ESCAPE

ID: 2073887

POWER TRAIN

My 2019 Ford Escape Eco Boost Titanium vehicle is currently loosing antifreeze at an alarming rate. I had the error codes read and I have four. The first, P0303, states cylinder #3 is misfiring. The second, P0141, says the heater in 02 sensor is taking too long to warm up. The third, P0016, states the camshaft position A correlates to bank 1 and finally, P04DB, says the crankcase ventilation system in the vehicle is disconnected. From what I have read online the system that is failing is that there is an engine coolant leak. I am fine providing the car for inspection upon request. The safety of myself and my family is at risk because should I not keep the coolant filled and full Ford states that the vehicle engine may overheat, catch fire, damage the pistons, and possible misfires while driving. I reported the issue to Ford via their social media link X (twitter) on March 16, 2025 but I will also be calling the Ford contact phone number tomorrow, March 17. I hope to have the vehicle or component inspected by the manufacturer soon but based on the complaints online I am one of many having this failure on my vehicle. My engine warning light came on about 2 months ago but when I had it read for error codes at that time it only stated the code, P0141, the heater in 02 sensor is taking too long to warm up. At that time I called Ford service to see how I could get it repaired and was told that even though I had previously had the error codes read they would start by charging me $250 to read the error codes.

2019 FORD ESCAPE

ID: 2073886

ENGINE

My 2019 Ford Escape Eco Boost Titanium vehicle is currently loosing antifreeze at an alarming rate. I had the error codes read and I have four. The first, P0303, states cylinder #3 is misfiring. The second, P0141, says the heater in 02 sensor is taking too long to warm up. The third, P0016, states the camshaft position A correlates to bank 1 and finally, P04DB, says the crankcase ventilation system in the vehicle is disconnected. From what I have read online the system that is failing is that there is an engine coolant leak. I am fine providing the car for inspection upon request. The safety of myself and my family is at risk because should I not keep the coolant filled and full Ford states that the vehicle engine may overheat, catch fire, damage the pistons, and possible misfires while driving. I reported the issue to Ford via their social media link X (twitter) on March 16, 2025 but I will also be calling the Ford contact phone number tomorrow, March 17. I hope to have the vehicle or component inspected by the manufacturer soon but based on the complaints online I am one of many having this failure on my vehicle. My engine warning light came on about 2 months ago but when I had it read for error codes at that time it only stated the code, P0141, the heater in 02 sensor is taking too long to warm up. At that time I called Ford service to see how I could get it repaired and was told that even though I had previously had the error codes read they would start by charging me $250 to read the error codes.

2019 FORD ESCAPE

ID: 2073213

ENGINE

We were told that there was a recall on the coolant system and contacted the Ford Dealership and was told that the recall had expired back in 2022. I purchased the vehicle in 2023. A week ago the engine light came on and we took the vehicle to Auto Zone for a code check and was told that the coolant system was faulty. We had the vehicle towed to the Ford Dealership in Crestview Fl and they have told us that the motor is blown due to a issue with the coolant system.

2019 FORD ESCAPE

ID: 2073108

FUEL/PROPULSION SYSTEM

I drove this car off the lot with only 16k miles...by 28k miles...it required a new engine due to the known defect of coolant being leaked into the engine from the ceramic cylinders. 2 months later the car needed an alternator. I've been back and forth to the dealership and the costs are mounting. Just recently they wanted $1,500 for another repair. The car is unreliable and I still have over $16k left to pay on it. There are countless of other consumers online complaining about the same issues I am experiencing as well as a Class Action Law Suit against Ford in California for these ecoboost engines that I don't qualify for because I'm in Illinois. I just really need help with this matter because it's not getting better.

2019 FORD ESCAPE

ID: 2073107

ENGINE

I drove this car off the lot with only 16k miles...by 28k miles...it required a new engine due to the known defect of coolant being leaked into the engine from the ceramic cylinders. 2 months later the car needed an alternator. I've been back and forth to the dealership and the costs are mounting. Just recently they wanted $1,500 for another repair. The car is unreliable and I still have over $16k left to pay on it. There are countless of other consumers online complaining about the same issues I am experiencing as well as a Class Action Law Suit against Ford in California for these ecoboost engines that I don't qualify for because I'm in Illinois. I just really need help with this matter because it's not getting better.

2019 FORD ESCAPE

ID: 2072749

ENGINE

I have a cracked engine block, causing coolant to leak into cylinder. This is an extremely common problem with Ford Escapes in this range of years. Ford refuses to do anything about this, and we as consumers are extremely unhappy. We are requesting that Ford provide a fix for this.

2019 FORD ESCAPE

ID: 2072586

POWER TRAIN

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle independently started reversing. The vehicle was towed to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 117,000.

2019 FORD ESCAPE

ID: 2072091

ENGINE

Was driving car is 2019 and has 84802 miles and no issues and all of a sudden power train issue came on and car would barely drive. The dealer was rude and zero help and so was ford number. There are 96 complaints of the same thing that should fall under the campaign 22v413000. I had on my ford app that I was part of the csp but the dealer said I was not and would do nothing for me and now look I have the exact issue and now no one wants to take care of it and it is not a cheap repair. FORD should have to refund me this money ASAP!!!! Or do something because how do I know I won’t have more issues after I get this fixed. I bought this car brand new and also took it to dealer to get all oil changes and etc to make sure things were handled and they were not. Will not ever go back to that dealer. And not sure I will ever buy a ford again because of how I have been treated so far.

2019 FORD ESCAPE

ID: 2072090

POWER TRAIN

Was driving car is 2019 and has 84802 miles and no issues and all of a sudden power train issue came on and car would barely drive. The dealer was rude and zero help and so was ford number. There are 96 complaints of the same thing that should fall under the campaign 22v413000. I had on my ford app that I was part of the csp but the dealer said I was not and would do nothing for me and now look I have the exact issue and now no one wants to take care of it and it is not a cheap repair. FORD should have to refund me this money ASAP!!!! Or do something because how do I know I won’t have more issues after I get this fixed. I bought this car brand new and also took it to dealer to get all oil changes and etc to make sure things were handled and they were not. Will not ever go back to that dealer. And not sure I will ever buy a ford again because of how I have been treated so far.

2019 FORD ESCAPE

ID: 2070405

FUEL/PROPULSION SYSTEM

After the vehicle has been running and stopped at a traffic light or an intersection, whether the auto-start is on or off, as you pull out into traffic the engine shuts off. No error code to the computer that Ford could find, it just stops. This is a life and death situation as oncoming traffic are approaching. In order to get it started again, you have to put the vehicle in park and push the stop/start button.

2019 FORD ESCAPE

ID: 2070404

ENGINE

After the vehicle has been running and stopped at a traffic light or an intersection, whether the auto-start is on or off, as you pull out into traffic the engine shuts off. No error code to the computer that Ford could find, it just stops. This is a life and death situation as oncoming traffic are approaching. In order to get it started again, you have to put the vehicle in park and push the stop/start button.

2019 FORD ESCAPE

ID: 2070403

ELECTRICAL SYSTEM

After the vehicle has been running and stopped at a traffic light or an intersection, whether the auto-start is on or off, as you pull out into traffic the engine shuts off. No error code to the computer that Ford could find, it just stops. This is a life and death situation as oncoming traffic are approaching. In order to get it started again, you have to put the vehicle in park and push the stop/start button.

2019 FORD ESCAPE

ID: 2069419

POWER TRAIN

The transmission is damaged beyond repair at 90 thousand miles. This vehicle is always serviced at Ford truck city in Buda Texas. We are very very disappointed with the quality and service from FORD. This vehicle is at the same dealership been serviced in Buda Texas at the cost of $ $8,400 dollars. We have no choice but to get a loan to paid for. I am helping my granddaughter paid for, si she can go to college and work. This is very very difficult for us. HELP !!

2019 FORD ESCAPE

ID: 2068229

EXTERIOR LIGHTING

There is something wrong with either the bcm, headlight assembly, or headlight wiring harnesses. My low beam headlight bulbs only last about 6 months and then they go bad. I have tried using OEM bulbs, sylanvia bulbs, and led bulbs and have the same result = replacing within 6 months! This causes a severe safety issue as I lose visibility from a headlight. This issue is well documented all over the Internet and no one has been able to find any answers, except for a couple people being able to just use OEM bulbs and replace yearly.

2019 FORD ESCAPE

ID: 2068097

ENGINE AND ENGINE COOLING

The contact owns a 2019 Ford Escape. The contact stated while driving from a complete stop at various speeds, the vehicle hesitated to respond upon depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to the dealer several times, and the dealer replaced the transmission and the turbo; however, the failure persisted. The vehicle was taken to Advance Auto, where it was diagnosed with camshaft failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

2019 FORD ESCAPE

ID: 2068096

POWER TRAIN

The contact owns a 2019 Ford Escape. The contact stated while driving from a complete stop at various speeds, the vehicle hesitated to respond upon depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to the dealer several times, and the dealer replaced the transmission and the turbo; however, the failure persisted. The vehicle was taken to Advance Auto, where it was diagnosed with camshaft failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

2019 FORD ESCAPE

ID: 2068031

POWER TRAIN

Cracked Flex plate/flywheel repaired under warranty less than two years ago. Flex plate/flywheel again loose and/or cracked requiring hours of labor to replace and out of pocket expenses.

2019 FORD ESCAPE

ID: 2068030

ENGINE

Cracked Flex plate/flywheel repaired under warranty less than two years ago. Flex plate/flywheel again loose and/or cracked requiring hours of labor to replace and out of pocket expenses.

2019 FORD ESCAPE

ID: 2068016

POWER TRAIN

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle failed to shift gear as needed. The vehicle was taken for maintenance to the dealer and the vehicle was repaired. The contact stated that on another occasion, the vehicle failed to shift gear. The check engine warning light illuminated with a knocking sound coming from the vehicle. The vehicle was then taken to a dealer and diagnosed with gearbox failure. The vehicle was repaired for the most recent failure. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 96,167.

2019 FORD ESCAPE

ID: 2067733

UNKNOWN OR OTHER

My truck burst into flames in the middle of the night while we were sleeping. Started under the hood. We have cameras and luckily it woke me up bc it almost caught my house on fire.

Fire

2019 FORD ESCAPE

ID: 2067732

STRUCTURE:BODY

My truck burst into flames in the middle of the night while we were sleeping. Started under the hood. We have cameras and luckily it woke me up bc it almost caught my house on fire.

Fire

2019 FORD ESCAPE

ID: 2067366

ENGINE AND ENGINE COOLING

The contact owns a 2019 Ford Escape. The contact stated while driving 75 MPH with cruise control activated, the engine started to overheat. The contact pulled over to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed with head gasket failure. The vehicle was then towed to the dealer, where it was diagnosed that the head gasket had failed, causing the engine to fail. The dealer determined that the short block needed to be replaced with an improved part. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided due to the mileage. The failure mileage was approximately 111,000.

2019 FORD ESCAPE

ID: 2066871

POWER TRAIN:AUTOMATIC TRANSMISSION

The contact owns a 2019 Ford Escape. The contact stated while driving 65 MPH, the accelerator pedal failed to respond. The vehicle was stalling and jerking. There were no warning lights illuminated. An independent mechanic arrived at the residence to diagnose the vehicle. The vehicle was diagnosed with CVT transmission failure. The contact was informed that the transmission needed to be replaced. The local dealer was contacted; however, the vehicle was not repaired because the vehicle was not under recall. The manufacturer was made aware of the failure and informed the contact that if a warning light became illuminated, assistance would be provided with the repair. The failure mileage was approximately 25,000.

2019 FORD ESCAPE

ID: 2064571

UNKNOWN OR OTHER

Coolant leakage into cylinders and a broken timing belt upon attempting to start and drive the vehicle 10 feet, resulting in the entire engine being considered broken, needing replacement.

2019 FORD ESCAPE

ID: 2064570

ENGINE

Coolant leakage into cylinders and a broken timing belt upon attempting to start and drive the vehicle 10 feet, resulting in the entire engine being considered broken, needing replacement.

2019 FORD ESCAPE

ID: 2064150

ENGINE

The engine failed (melted piston) such that I had a sudden lose of power while driving down the expressway. This resulted in my vehicle speed going from 70 MPH to 30 MPH. This resulted in my having to get to the shoulder of the road as quickly as possible to get out of the way of traffic. The vehicle was driven to the dealer (i.e. limp home mode). DTC's P0304 and P0302 were present. The dealer diagnosed the failure of the engine due to a melted piston. This resulted in the vehicle needing a complete engine replacement. I sold the vehicle as is to a scrap yard. The vehicle was running normally and there were no warnings of any kind leading up to the incident.

2019 FORD ESCAPE

ID: 2063843

ENGINE

*Error "High Engine Temperature Stop Safely" Known issue - available for inspection *Engine may blow up *not yet *not yet *Yes - see above

2019 FORD ESCAPE

ID: 2063551

POWER TRAIN

My car will not drive. Power train light came on out of no where o was less than a mile from home and car keep going from 40 rpm to 5 rpm and would move hardly at all and then speed up. Car makes noise after turn it off like the csp. I have been told the CSP is not valid for me and this is going to be a very expensive repair up to $15,000. Can not believe Ford is not being held accountable for this

2019 FORD ESCAPE

ID: 2063550

ENGINE

My car will not drive. Power train light came on out of no where o was less than a mile from home and car keep going from 40 rpm to 5 rpm and would move hardly at all and then speed up. Car makes noise after turn it off like the csp. I have been told the CSP is not valid for me and this is going to be a very expensive repair up to $15,000. Can not believe Ford is not being held accountable for this

2019 FORD ESCAPE

ID: 2063178

ENGINE AND ENGINE COOLING

The contact owns a 2019 Ford Escape. The contact stated that after starting the vehicle, the vehicle lost automotive power and almost shut off. The failure had occurred on several occasions. The contact stated that later while driving approximately 20 MPH, the vehicle stalled with the check engine warning light illuminated. The vehicle was driven to the local dealer who diagnosed the vehicle and determined that there was coolant inside the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 107,000.

2019 FORD ESCAPE

ID: 2062284

ENGINE

I have a 2019 Ford Escape Ecoboost, and the engine had to be replaced at 64,000 miles due to an issue with 2017-2019 Ford Escapes, which Ford did not recall. What happens is the engine sucks all of the antifreeze out of its compartment and dumps it onto the engine block, ruining the engine. It's ridiculous that Ford did not recall this issue, as it is terribly costly to replace an engine on a vehicle. What's even more ridiculous is having to replace an engine with so few miles and paying out of pocket when you're still paying for the vehicle. Some have reported having to have their engine replaced at 15,000 on these same vehicles. Ford needs to be held accountable, if not sued over this issue. And, the dealerships are not nice when they have to fix the problem. Worst and most costly experience with a vehicle ever!

2019 FORD ESCAPE

ID: 2061533

ENGINE

I brought my car into Ford while under warranty because I was having problems. It was told to me that I needed an engine so ford didn’t contact my warranty company & decided to pay out of there pocket for a short block. The new engine & short block was supposedly put in. Months later I experienced the same problem & brought it back to Ford. Ford told me they don’t have to fix it being that my extended warranty doesn’t cover it.

2019 FORD ESCAPE

ID: 2060387

ENGINE AND ENGINE COOLING

The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the engine, causing the engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 114,000.

2019 FORD ESCAPE

ID: 2059513

AIR BAGS

The contact owns a 2019 Ford Escape. The contact stated that while her husband was driving at 15 MPH through a yellow light on an off-ramp, another vehicle crossed the intersection at high speeds and crashed into the entire front of the vehicle. The air bags did not deploy upon impact however the other vehicle’s air bags did deploy. It was mentioned that the contact's husband was exempt from wearing a seat belt. The contact’s husband was taken by ambulance to the hospital where he was treated for pain in his neck, his head impact, and back as well as soreness throughout his entire body. The contact's daughter was taken to the hospital by a fellow motorist since her service dog was not permitted on the ambulance and was treated for bruising to her right arm and hip. The other driver suffered no injuries. A police report was filed. The vehicle was towed to an independent tow yard where it remained in their possession. The manufacturer was notified of the failure but offered no assistance; they referred the contact to the NHTSA Hotline. The failure mileage was approximately 59,000.

Crash 2 Injured

2019 FORD ESCAPE

ID: 2059022

UNKNOWN OR OTHER

I purchased the vehicle from the dealership when it had just 5 miles on it. Soon after, I started hearing a popping noise every time the car shifted, as well as when making turns. After taking it back to the dealership, they discovered that there were missing spot welds in the center frame on the passenger side, specifically in the area between the front door and the back door.

2019 FORD ESCAPE

ID: 2058830

ENGINE

The engine in this vehicle has a known design flaw (see Ford Customer Satisfaction Programs 19B37/21N12) that causes the cylinder head gasket to fail at a location that allows coolant to enter the cylinder. Coolant contains chemicals like ethylene glycol or propylene glycol. While not easily flammable at room temperature, coolant can catch fire if it reaches its autoignition temperature, which can happen when exposed to the extreme heat and pressure inside an engine cylinder during combustion. The gasket failure also exposes the coolant passages within the cylinder head to these extreme temperatures and allows exhaust gases to enter through the failure location. Additionally, the coolant leak will also cause the engine to run at a higher temperature and the increased heat can further elevate the fire risk. Ford admits to this issue and will replace the engine in affected vehicles through Customer Satisfaction Program 21N12, however this program conveniently expired in November 2022, before most owners were made aware of the issue. This extremely dangerous defect does not become less dangerous with the passage of time and there should be no time limit on this repair. Either a class action lawsuit or action by the NHTSA will be required to force Ford to make these repairs. My own vehicle has been parked and not driven for well over a year due to this issue. It was replaced with a Chevrolet Traverse and I refuse to sell the defective Ford Escape to an unsuspecting buyer who would unwittingly be putting their family’s lives in danger.

2019 FORD ESCAPE

ID: 2058436

UNKNOWN OR OTHER

The 2019 Ford Escape (purchased new in December 2018) was taken to the Nick Mayer Ford (Mayfield Heights, Ohio where it was purchased) service department in August/September 2024 for a computer diagnostic analysis for a previous warranty recall/repair problems regarding short block replacement for coolant intrusion that was not performed/corrected several years prior in 2021 when only the turbocharger was replaced. The problem was excessive smoke being emitted at engine start back in 2021 when the only turbocharger was replaced and the problem reappeared in August 2024. Nick Mayer Ford had the vehicle for two weeks in August/September 2024 and provided neither a computer diagnostic analysis report nor repair of the previous recall/repair issues (2021) including no explanation/resolution of the problem. Currently, due to the previous undiagnosed/unresolved problems, the engine failed at 70,000 miles in December 2024 and the long engine block has to be replaced. The engine warning lamp was on at the time of engine failure. We are still paying on a car loan for the vehicle. References: 1. Ford Help Desk Assistance Claim Case# [XXX] on 12/5/2024 filed with Tanya E. for short block replacement for coolant intrusion. 2. Ohio Attorney General Matter Number [XXX] on 12/6/2024 filed with Ross. 3. Ohio Attorney General Consumer Complaint# [XXX] filed online on 1/3/2025.

2019 FORD ESCAPE

ID: 2058435

POWER TRAIN

The 2019 Ford Escape (purchased new in December 2018) was taken to the Nick Mayer Ford (Mayfield Heights, Ohio where it was purchased) service department in August/September 2024 for a computer diagnostic analysis for a previous warranty recall/repair problems regarding short block replacement for coolant intrusion that was not performed/corrected several years prior in 2021 when only the turbocharger was replaced. The problem was excessive smoke being emitted at engine start back in 2021 when the only turbocharger was replaced and the problem reappeared in August 2024. Nick Mayer Ford had the vehicle for two weeks in August/September 2024 and provided neither a computer diagnostic analysis report nor repair of the previous recall/repair issues (2021) including no explanation/resolution of the problem. Currently, due to the previous undiagnosed/unresolved problems, the engine failed at 70,000 miles in December 2024 and the long engine block has to be replaced. The engine warning lamp was on at the time of engine failure. We are still paying on a car loan for the vehicle. References: 1. Ford Help Desk Assistance Claim Case# [XXX] on 12/5/2024 filed with Tanya E. for short block replacement for coolant intrusion. 2. Ohio Attorney General Matter Number [XXX] on 12/6/2024 filed with Ross. 3. Ohio Attorney General Consumer Complaint# [XXX] filed online on 1/3/2025.

2019 FORD ESCAPE

ID: 2058434

ENGINE

The 2019 Ford Escape (purchased new in December 2018) was taken to the Nick Mayer Ford (Mayfield Heights, Ohio where it was purchased) service department in August/September 2024 for a computer diagnostic analysis for a previous warranty recall/repair problems regarding short block replacement for coolant intrusion that was not performed/corrected several years prior in 2021 when only the turbocharger was replaced. The problem was excessive smoke being emitted at engine start back in 2021 when the only turbocharger was replaced and the problem reappeared in August 2024. Nick Mayer Ford had the vehicle for two weeks in August/September 2024 and provided neither a computer diagnostic analysis report nor repair of the previous recall/repair issues (2021) including no explanation/resolution of the problem. Currently, due to the previous undiagnosed/unresolved problems, the engine failed at 70,000 miles in December 2024 and the long engine block has to be replaced. The engine warning lamp was on at the time of engine failure. We are still paying on a car loan for the vehicle. References: 1. Ford Help Desk Assistance Claim Case# [XXX] on 12/5/2024 filed with Tanya E. for short block replacement for coolant intrusion. 2. Ohio Attorney General Matter Number [XXX] on 12/6/2024 filed with Ross. 3. Ohio Attorney General Consumer Complaint# [XXX] filed online on 1/3/2025.

2019 FORD ESCAPE

ID: 2058327

ENGINE

so its the worst case, there is coolant in multiple cylinders that is why that plug is seized. that coolant leaking in there causes corrosion and essentially welds that plug in place. so i need an engine.

2019 FORD ESCAPE

ID: 2058265

STEERING

See attached document for complaint.

2019 FORD ESCAPE

ID: 2058099

ENGINE

Coolant is leaking into engine, engine is needing a complete replacement

2019 FORD ESCAPE

ID: 2057737

ENGINE

rough run condition when cold. coolant reservoir almost empty. Block test failed for hydrocarbons in the cooling system indicating a failed cylinder head to block gasket ror cracked head.P0302 misfire for cylinder 2 Issues have been addressed in Customer Satisfaction Program 21N12 happened about a week ago in Jan 2025 then the check engine light came on within the week. vehicle odometer is at 82700

2019 FORD ESCAPE

ID: 2056316

ENGINE AND ENGINE COOLING

The contact owns a 2019 Ford Escape. The stated that upon starting the vehicle, the vehicle made an abnormally loud sound. The contact stated that the failure had increased significantly. The check engine warning light was illuminated. The vehicle was taken to Auto Zone, where it was diagnosed and determined that there was a misfire in cylinder #2. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the engine was making an abnormally loud knocking sound due to coolant intrusion into the engine. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that a fee would be charged for diagnostic testing. The dealer referred the contact to the NHTSA Hotline for assistance. The manufacturer was notified of the failure. The failure mileage was approximately 126,000.

2019 FORD ESCAPE

ID: 2055872

ENGINE

flex plate cracked/ broke at 65K miles. common problem with this engine. Ford not covering this repair and there is a Campaign #22N12 that covers this repair on several other vehicles with the same engine but the escape not included?

2019 FORD ESCAPE

ID: 2055503

ENGINE

Ford 2.0L Turbo Ecoboost engine coolant infusion issue. The problem is a known issue (TSB 22-2229 for 2.0L). Vehicle is now at the dealership where is was diagnosed after taking in the vehicle for a Check Engine light.

2019 FORD ESCAPE

ID: 2052555

POWER TRAIN

The contact owns a 2019 Ford Escape. The contact stated that while attempting to accelerate from being stopped at a stop sign, the engine revved; however, the vehicle failed to accelerate as intended. There were no warning lights illuminated. The vehicle was towed to the dealer and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the repair was not covered under recall or warranty. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 107,972.

2019 FORD ESCAPE

ID: 2052537

FUEL/PROPULSION SYSTEM

Vehicle is my wife’s car. Vehicle lost acceleration during rapid acceleration attempts (freeway on-ramps, etc.). Threw engine light with P0087 code (Low fuel rail pressure). Brought to local dealer to diagnose and was told the diverter valve failed, which caused the water pump to leak and then caused transmission to overheat. The total quote for repairs was over $8,900. None of this made sense. Did a static pressure test for over 45 minutes on coolant system and never lost pressure. That told me the water pump wasn’t leaking. Decided to replace high pressure fuel pump and upon replacing found that the spring on the pump had wore down and punched a hole in the tappet that goes to the camshaft. Replaced high pressure pump, tappet, and fuel manifold from the pump. Pump ($245), fuel manifold ($20), tappet ($10). When purchasing the tappet from the local ford dealer parts store, the employee stated that “they have people come in all the time for these tappets”. After replacing the components, the car runs fine with no issues. I returned to dealer with components and they failed to acknowledge the mid diagnoses of the vehicle and asked that I bring it back in to verify the problem was fixed before refunding the diagnostic fee ($195). Initially I agreed, but after careful consideration I decided not to due to concerns from the initial diagnoses. See attached pictures. Pictures are of new components and old components.

2019 FORD ESCAPE

ID: 2052275

STEERING

Dashboard message "power steering assist failure - service required" appeared when vehicle was started. It worked fine the day before. We drove it to a local car repair place which advised they did not know what caused the problem and recommended we take it to Ford dealer. We drove it about 30 miles to the Ford dealer, with difficulty since there was no power steering. The dealer says it needs new steering gear (rack and pinion). The cost is about $3000.