2018 FORD ESCAPE

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.

Risk: A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.

POWER TRAIN

I lost engine power trying to accelerate while entering the highway. Check Engine light flashed several times then went steady. I pulled over into the slow lane with my flashers on and with reduced power to get off the highway exit straight to the Dealer. The Check Engine light stayed on steady. This is apparently part of a known issue with the 1.5l GTDI engine. There was a Technical Service Bulletin created for it 22-2322 and a Customer Service Program fix was set up- 21N12

ENGINE

I lost engine power trying to accelerate while entering the highway. Check Engine light flashed several times then went steady. I pulled over into the slow lane with my flashers on and with reduced power to get off the highway exit straight to the Dealer. The Check Engine light stayed on steady. This is apparently part of a known issue with the 1.5l GTDI engine. There was a Technical Service Bulletin created for it 22-2322 and a Customer Service Program fix was set up- 21N12

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while driving at 45 MPH, the contact noticed that the engine was shaking, and smoke was coming from the engine compartment. Additionally, while depressing the accelerator pedal, the vehicle failed to respond as needed. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the VIN was not included. The manufacturer was notified of the failure, and informed the contact that it was a known issue with similar vehicles. The failure mileage was 46,000.

ENGINE

While driving the car got hot and on the highway the car slowed all the way down to 5mph almost causing a car to hit me from behind and cause a crash on the highway

POWER TRAIN

We started to notice a rough idle when starting the vehicle, the check engine light came on. The rough idle continued to get worse. We took it to a Certified Mechanic to have it inspected. Based upon the check engine status, they did further diagnosis through various tests. They determined that the coolant appeared to be seeping into the #1 cylinder. They checked the Ford website for any recalls and found a TSB ( Technical Service Bulletin} # 19-2346 regarding the 2.0L Eco-Boost engine. Ford's TSP says to replace the engine block, but does not indicate at who's expense. If this is defective and Ford knows, the consumer should not be responsible to pay for this major expense. What do we do? Within the ;next couple weeks we plan to take the car into a Ford Dealership to do their own diagnosis.

FUEL/PROPULSION SYSTEM

We started to notice a rough idle when starting the vehicle, the check engine light came on. The rough idle continued to get worse. We took it to a Certified Mechanic to have it inspected. Based upon the check engine status, they did further diagnosis through various tests. They determined that the coolant appeared to be seeping into the #1 cylinder. They checked the Ford website for any recalls and found a TSB ( Technical Service Bulletin} # 19-2346 regarding the 2.0L Eco-Boost engine. Ford's TSP says to replace the engine block, but does not indicate at who's expense. If this is defective and Ford knows, the consumer should not be responsible to pay for this major expense. What do we do? Within the ;next couple weeks we plan to take the car into a Ford Dealership to do their own diagnosis.

ENGINE

We started to notice a rough idle when starting the vehicle, the check engine light came on. The rough idle continued to get worse. We took it to a Certified Mechanic to have it inspected. Based upon the check engine status, they did further diagnosis through various tests. They determined that the coolant appeared to be seeping into the #1 cylinder. They checked the Ford website for any recalls and found a TSB ( Technical Service Bulletin} # 19-2346 regarding the 2.0L Eco-Boost engine. Ford's TSP says to replace the engine block, but does not indicate at who's expense. If this is defective and Ford knows, the consumer should not be responsible to pay for this major expense. What do we do? Within the ;next couple weeks we plan to take the car into a Ford Dealership to do their own diagnosis.

ENGINE

I lost engine power trying to accelerate while entering the highway. Check Engine light flashed several times then went steady. I pulled over into the emergency lane and shut the car off. It did start again but with reduced power to get off the highway. The Check Engine light stayed on steady. This is apparently part of a known issue with the 1.5l GTDI engine. There was a Technical Service Bulletin created for it 22-2322 and a Customer Service Program fix was set up- 21N12

ENGINE

I was advised to have the coolant flushed in our 2018 Ford Escape in July of 2025 by VIP in Concord NH while an oil change was being performed. Took vehicle to Nucar in Concord, the tech advised that the coolant was low and would not pressurize, they kept the vehicle overnight, it did in fact keep pressurization overnight. Made an appointment on 07/25/2025 to make sure the coolant was at an acceptable level, the tech advised all good. It is now September of 2025, took car out on SaturdAY [XXX] to run errands, got 2 miles down the road, vehicle starting running extremely rough, sort of bucking like it wanted to stall. Got it home and parked it there until I call Nucar in Tilton NH (Ford Dealer), car was towed on 09/04/2025, they confirmed we need a new engine. After market warrant company AAC Warranty is stating this is going to cost us hundreds if not thousands of dollars to replace! There are many documented cases of Ford Escapes having coolant issues due to poor engine design, Ford needs to honor these fixes and offer guests a solution so they are not out a lot of money! At this point we may not be able to afford the fix and have to junk the vehicle and still pay our monthly car payment! I will not rest until this fix is honored, it is not fair to the consumer to have a vehicle that is not save, when FORD is too cheap to honor the fixes! They received their money when we bought the vehicle, now we could potentially be out hundreds if not thousands of dollars due to this known issue. Thank you, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

Transmission slips and transmission fault error alerts while driving. VIN # doesn’t come up when searching the NHTSA recall # 22S43 involving the faulty shift cable bushing effecting Ford Escapes 2013-2019. While my car isn’t listed on the recall it seems I’m having the same issues.

POWER TRAIN

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle failed to shift into gear properly, with the transmission warning light illuminated. The contact also stated that the vehicle failed to shift into reverse and was unable to operate while in reverse. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

ENGINE

My 2018 Ford Escape was sputtering one morning and I realized the oil was dark and almost gone. I took it for an oil change and they discovered there wasn’t coolant in the reservoir. But that didn’t solve the issue. The vehicle shut down and I was left in the middle of the road until I could get help. I took it to the shop and I was told coolant had leaked into the cylinders and the I would be needing a head gasket and short block. I called Ford customer service and I was made aware that is is an issue with the 2018 ford escape ecoboost. But they were unable to help me because 21N12 has expired.

ENGINE

Check engine light, White smoke on cold start, low coolant, P0302 - misfire cylinder 2, P1299 - Cylinder Head Protection Active. No power - limp mode

ENGINE

It started out as a misfire which can be caused by multiple issues, after changing spark plugs and coils, noted low coolant (no visible leaks), white smoke, running rough. Ford dealer diagnosis as coolant intrusion and states a complete long block needs replacement. The cost of this is more than the market value.

POWER TRAIN

It started out as a misfire which can be caused by multiple issues, after changing spark plugs and coils, noted low coolant (no visible leaks), white smoke, running rough. Ford dealer diagnosis as coolant intrusion and states a complete long block needs replacement. The cost of this is more than the market value.

ENGINE

Component or System: Engine – Coolant intrusion into the combustion chamber (cylinder 2). The vehicle and documentation (dealer diagnostic report, photos) are available for inspection upon request. Safety Risk: Coolant intrusion causes engine misfires, loss of power, and rapid coolant loss, which can lead to sudden engine stalling or hydrolock at highway speeds. A stall could result in loss of power steering and braking assist, creating a serious crash risk for occupants and others on the road. Confirmation: The problem has been reproduced and confirmed by a Ford dealership using a borescope inspection. Inspection: A Ford dealership service department has inspected the vehicle. They confirmed coolant pooling in cylinder 2. Warning Signs: The check engine light first appeared in early July 2025 with a misfire on cylinder 2. Spark plugs and other components were replaced, but the issue returned within two weeks. The engine misfired, produced white exhaust smoke, and lost coolant over time.

ENGINE

My check engine light came on Saturday August 23rd. I took my car to my local Ford dealership on Monday August 25th and on Wednesday, August 27th the Ford technician verified a misfire and found coolant was low. They removed the spark plug and found cooling system was under pressure. They found coolant entering into the cylinder via the cylinder head and that my vehicle now needs a new engine. This problem has been confirmed by the dealership and my only option is to purchase a brand new engine for my 2018 Ford escape that has less than 40,000 miles on it. An engine failure at just 40,000 miles is simply unacceptable and raise serious concerns about the reliability of this model. I am aware that engine issues on certain Ford escapes have been the subject of multiple customer complaints and I strongly believe that this may be part of a broader quality or manufacturing issue. There are numerous reported cases from 2018 Escape owners describing engine failures, tied to coolant intrusion and instances where an engine fails unexpectedly often linked to coolant, entering the cylinder and requiring full engine replacement, which seems to be a common pattern in these 1.5 L and occasionally the 2.0 eco-boost. While no formal recall exists for this Ford has implemented a customer satisfaction program 21N12 which addressed coolant intrusion into the engine, especially affecting 1.5 L eco-boost engines.

ENGINE AND ENGINE COOLING

The contact's son owns a 2018 Ford Escape. The contact stated that while her son was driving 25-30 MPH, the vehicle stalled, and there was smoke coming from underneath the hood. The check engine warning light was illuminated. The driver was able to pull into the nearby parking lot and parked the vehicle. It was unknown whether the vehicle was able to restart. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the head gasket had failed, causing coolant intrusion into the engine and engine damage. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted and informed the contact that it was a common failure. The contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 67,700.

ENGINE

Had a lot of knocking in the engine on startup and sometimes driving down the road. Engine check light went on, used code reader to diagnose and it said misfire on cylinder 2. Replaced spark plugs and ignition coils to solve problem. Ran well for about a week, week and half before had the same issues pop up again. Then all of the sudden I’m driving down the road and the temp spikes in the engine and warning light comes on about car overheating and to pull off the road . I was on the highway so I let off the gas and the temp came right back down. Took the car to a Tire Kingdom to get it checked out and the coolant is almost all gone, it’s leaked back into the engine and the head gasket needs replaced. Call Ford to see if they would cover service and the dealer and Ford corporate both said it would not be covered, despite TSBs being out about this issue.

ENGINE

Due to a known manufacturing defect in the casting of the engine block, coolant leaked into the #2 cylinder causing failure of the engine. Due to the fact that this is a known issue by Ford, they will do nothing as the vehicle is no longer under warranty. The extended warranty we purchased will not cover the damage or repair as it is a "known issue from Ford." Vehicle is available upon request, if catastrophic failure of the engine had occurred possible loss of power and or control of the vehicle, vehicle was inspected at a certified Ford dealership, check engine and a lot of white smoke the day of service appointment, rough idle the day prior

POWER TRAIN

I own a 2018 Ford Escape. Current mileage is 58,847 and was serviced regularly. In July of this year, the transmission failed completely while driving. No warnings or symptoms prior to complete failure. I was very lucky that the highway I was traveling on was not busy and I was able to coast into a parking lot. I had to pay a towing fee to have it taken to my local Ford dealer where they informed me my transmission had failed!! The transmission fluid was found to be burnt and contained a lot of metal shavings in it. The cost to replace the transmission with a remanufactured one was over $9500. My local Ford dealer installed a remanufactured transmission on July 22, 2025. I continued to have issues such as shift hesitation and other error messages. I took it back to the dealer on Aug 25, 2025. I requested to the tech that the transmission fluid be checked. He stated that after only 30 days, the oil was already discolored from being too hot and there were metal shavings in the fluid. Only about 600 miles were put on the vehicle since the transmission repair. The service manager stated that it will surely fail again based on the condition of the fluid. The service manager also stated that it is possible that I will need a THIRD transmission! In doing research, I found that my particular model is prone to premature transmission failure. There are several Class Action lawsuits against Ford Motor Co for 2018 - 2020 Escapes for this defective transmission. And in addition, it states that Ford was aware of the issues and yet continued to manufacture vehicles with this particular transmission in it. Why was there no recall issued? Why did Ford Motor Co not make consumers aware of the problem in order to be able to take preventative measures? With 700,000 of these vehicles on the road, this is a serious safety issue which could result in loss of control while driving, and possible catastrophic results. Ford Motor Co should be liable for the defective transmission.

ENGINE

MY FORD ESCAPE IS A 2018 WITH 54,000 MI AND COOLANT WAS LEAKING IN THE CYLYDERS. IT WAS SOLD TO ME AS A LOW MILAGE MINT COND. SUV THROUGH CARMAX WHO DID NOT DISCLOSE THIS PROBLEM AND ALSO FORD. NOW ITS SITTING AT THE FORD DEALERSHIP FOR 2 WKS WITH NOTHING DONE AND "WAITING TO HEAR" FROM FORD. THEY SAY THE JOB COULD BE UP TO $11,000.

ENGINE

A cracked engine block caused coolant intrusion into my Eco Boost engine resulting in overheating engine. I was almost stranded in the Cascade mountains. Randy Wright at Bill Pierre Ford of Seattle says he sees a Ford Escape with this problem once a week. After multiple conversations with Ford corporate, it appears Ford is aware of the problem but unwilling to issue a recall for these dangerously defective engines. The vehicle gave no prior warnings before the overheating took place.

UNKNOWN OR OTHER

OBD trouble code P0302 — cylinder 2 misfire caused by coolant seeping in from a deformation in the block.

ENGINE

OBD trouble code P0302 — cylinder 2 misfire caused by coolant seeping in from a deformation in the block.

ENGINE

In 2021 my engine was replaced by the dealership I purchased it from, with a manufacturer made engine. The issue was that the coolant was leaking into the cylinders causing the engine to overheat which is a potential risk of fires. It was under warranty for 5 years or 50K miles whichever came first. Today, I was notified by the dealership that my engine needs to be replaced AGAIN for the SAME ISSUE as 4 years ago. Coolant leaking into cylinder causing misfire. I was charged $1400 for repairs that DID NOT HAVE ANYTHING TO DO WITH THE ISSUES. Ford is now telling me there is nothing they can do for me and my car is safe to drive so long as I keep it filled with coolant.

ENGINE

Engine light came on. Took directly to Ford dealer. Code P0303:00-A8. Cylinder 3 misfire. Coolant leaked into engine. Need long block replacement. 2018 1.5L engine. 57000 miles. Ford won't warranty. $14,000 to replace engine.

ENGINE

The engine light came on and we took it to the dealer where we purchased it. They told us the engine had coolant leaking into it from a warped engine block. The vehicle has less than 50,000 miles on it. The dealer told us it would cost $14000 to replace the engine. We are feeling quite frustrated as FORD was aware this was a known problem / design defect. They even went as far to correct the design on new models. What can we do?

ENGINE

The car began a rough idle, followed by odd fluid noises from the engine once shut off. I then saw an engine fault light come on and brought it straight to the dealership. They diagnosed a coolant leak into the engine, based on a default in that model, which would require a full replacement. Otherwise the car could lose power without warning.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while driving on several occasions at various speeds, the contact observed smoke and coolant. The check engine warning light illuminated, and the message "High Engine Temperature - Stop Safely" was displayed. The vehicle was taken to an independent mechanic who retrieved DTC: P0303-28 (Cylinder #3 misfire) and P0316-28. The mechanic informed the contact that the coolant level was low, and the short block needed to be replaced. The vehicle received unknown repairs. The vehicle was repaired, but the failure reoccurred within one week. The vehicle was then taken to a dealer, where it was diagnosed with coolant intrusion into the engine, and the short block needed to be replaced. The vehicle was repaired; however, the contact was then informed that the turbo needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was approximately 87,742.

ENGINE

I was sold the Escape and was not informed about the coolant intrusion and have been having the check engine light come on and off since I purchased it last September, I've replaced multiple spark plugs on cylinder 3 and later found out that the inside of the cylinder had developed surface rust and was having coolant leaking into that cylinder, and due to the coolant leak, my engine overheated and shut it self off in my driveway.

ENGINE

I have 117k miles on my ford escape and have always maintained the services on my car. I was driving and my car started to overheat and warning lights came on. Pulled over immediately and turned car off and had it towed to the shop. Mechanic told me the coolant leaked into the cylinder and caused a misfire in cylinder 2&3. He currently has 3 other ford escapes there with the same issue. Yet there is no recall for this? He quoted me $6,400 for this job. This is crazy. Something needs to be done about this if so many people are having the same issue.

ENGINE

Check engine light came on. Then overheat light. Stopped vehicle and stayed 45 mins. Had to put refrigerant in vehicle drove home. Took to parts store than ran codes. #2 spark plug misfire. Now my car at Ford dealership with engine gone. Will contact ford.

POWER TRAIN

The contact owns a 2018 Ford Escape. The contact stated that while driving 80 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended. An independent mechanic was contacted. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the transmission needed to be replaced. The transmission was replaced, and the vehicle was repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 85,822.

ENGINE

Blown head gasket which is causing coolant to leak into the cylinders. Check engine light came on at 72,000 miles (leased the car at 71,000) with coolant loss. The problem was diagnosed by an independent service center on 8/19/25, 3 weeks after leasing to buy.

POWER TRAIN

Blown head gasket which is causing coolant to leak into the cylinders. Check engine light came on at 72,000 miles (leased the car at 71,000) with coolant loss. The problem was diagnosed by an independent service center on 8/19/25, 3 weeks after leasing to buy.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light illuminated and remained illuminated. Additionally, the vehicle experienced harsh driving and hesitation while accelerating. The vehicle was also consuming an excessive amount of coolant. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 146,000.

ENGINE

[XXX] Ford Escape panel flashed red with warnings about overheating. Could not drive vehicle. Vehicle towed to nearest Ford dealership. After inspection, advised that coolant intrusion into Cylinder 2 caused engine to overheat and was not repairable. Replacement cost ranges from $8,000-11,000. Contacted Ford Corporate since class action suit involved this exact problem. Ford Corp said that they could not assist with repair even though this make and model was included in a class action suit of which we knew nothing. There is a loan on the vehicle that cannot be sold except to a salvage company. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while driving 55 MPH and depressing the accelerator pedal, the vehicle lost motive power with white smoke coming from the exhaust. The contact pulled over to the right side of the road, turned off, and restarted the vehicle after approximately 30 minutes. The contact stated that there was still white smoke coming from the exhaust, and the vehicle was driving in LIMP Mode. No warning light was illuminated. A dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed that there was coolant intrusion into the engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 94,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, there was white smoke coming from the exhaust, and the vehicle surged forward unexpectedly. The check engine warning light remained illuminated. The contact stated that upon inspection, the coolant level in the coolant reservoir was low. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the engine was faulty due to coolant intrusion and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 102,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that after starting the vehicle, the check engine warning light displayed, and the vehicle was taken to the local Auto Zone who diagnosed a cylinder misfire. The vehicle was later taken to the local dealer who diagnosed the vehicle and determined that there was coolant inside the cylinders, causing the spark plug to fuse inside the cylinder, and the spark plug could not be removed. The contact was later advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 88,418.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was losing coolant. The contact related the issue to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The vehicle was taken to the local dealer for an oil change, and it was diagnosed that the coolant was bubbling and entering the engine. The vehicle was not repaired. The manufacturer was contacted, who confirmed there was no recall coverage on the VIN, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 67,500.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that when the vehicle was cold-started, the vehicle was idling roughly and vibrated abnormally before the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The contact stated that the failure was a recurring failure. The contact had taken the vehicle to an independent mechanic, where it was diagnosed and determined that there was coolant intrusion into the engine, and that the engine needed to be replaced. The vehicle was not repaired. The contact was informed by the mechanic that the failure was a known failure. The contact called the manufacturer and was informed that there was a TSB, but the vehicle was not covered under warranty. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 140,000.

ENGINE

Due to a lack of power I took my car to my mechanic for diagnosis. After performing compression checks he found that 3 of the 4 cylinders had low compression. Additionally the coolant level was found to be low. A check of the Ford web site showed that TSB #22-2229 was issued and indicated that coolant was leaking into the block. The Ford remedy was to replace the short block assembly. This repair would cost approximately $6 - 7000. No re-call was ever issued for this problem.

ENGINE

The engine design allows premature failure of the head gasket and allows coolant to leak into the cylinders. This is a known issue and I just had it happen to my car.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while driving at 35 MPH, the vehicle hesitated, with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed, and determined that there was a misfire in cylinder #2 due to coolant intrusion. The contact was informed that the bottom of the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 75,600.

UNKNOWN OR OTHER

Engine failure. No engine lights are on and vehicle is driving fine, but engine block could crack due to coolant intrusion problem. Coolant intrusion is a defect in the motor well know to Ford and mechanics.Ford customer satisfaction program:21N12 and 19B37.TSB tech. serv. bulleting 22-2134 and 19-2375. Problem has been confirmed by private mechanic shop and Ford dealer. No warning lights, no messages, no symptoms. Problem appeared scheduled maintenance & multipoint inspection.

POWER TRAIN

Engine failure. No engine lights are on and vehicle is driving fine, but engine block could crack due to coolant intrusion problem. Coolant intrusion is a defect in the motor well know to Ford and mechanics.Ford customer satisfaction program:21N12 and 19B37.TSB tech. serv. bulleting 22-2134 and 19-2375. Problem has been confirmed by private mechanic shop and Ford dealer. No warning lights, no messages, no symptoms. Problem appeared scheduled maintenance & multipoint inspection.

ENGINE

Engine failure. No engine lights are on and vehicle is driving fine, but engine block could crack due to coolant intrusion problem. Coolant intrusion is a defect in the motor well know to Ford and mechanics.Ford customer satisfaction program:21N12 and 19B37.TSB tech. serv. bulleting 22-2134 and 19-2375. Problem has been confirmed by private mechanic shop and Ford dealer. No warning lights, no messages, no symptoms. Problem appeared scheduled maintenance & multipoint inspection.

ENGINE

Coolant leak into Cylinder 1 causing engine to overheat. Have to keep putting coolant in to drive it. Brought it to Park City Ford for evaluation. They confirmed it is coolant leaking into Cylinder 1. Engine replacement necessary to resolve issue. Called Ford customer service several times. Because it is over 60,000 miles its out of warranty and nothing can be done for me.

ENGINE

Coolant leak into the engine

ENGINE

Check engine light came on, Ford Dealership told me I need to have the engine replaced at my cost $10,000 I am the second owner and it only has 45,000 miles Please help!

POWER TRAIN

Coolant intrusion . Coolant leak caused the vehicle to overheat and thus making it unable to drive . Had to tow to a repair facility and they confirmed that it’s a coolant intrusion, a common issue with Ford Escape .Engine warning light came up and there were mis fires in engine. In a week , got an engine overheat warning in the morning when I started the car .

ENGINE

Coolant intrusion . Coolant leak caused the vehicle to overheat and thus making it unable to drive . Had to tow to a repair facility and they confirmed that it’s a coolant intrusion, a common issue with Ford Escape .Engine warning light came up and there were mis fires in engine. In a week , got an engine overheat warning in the morning when I started the car .

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while starting the vehicle, the engine was slow to turn over, and after restarting the vehicle, the vehicle stalled. The contact stated that coolant was leaking into the engine, but there were no warning lights illuminated. The contact related the failure to the Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The vehicle was taken to an independent mechanic who confirmed the coolant intrusion into the engine. The vehicle was taken to the local dealer, who diagnosed the vehicle and verified the failure. However, it was determined that there was no warranty or recall coverage for the failure. The vehicle remained unrepaired. The manufacturer was contacted and informed the contact that a manager would respond soon. The failure mileage was approximately 88,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while driving at 65 MPH, the steering wheel was shaking abnormally. The check engine warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine and the cylinders, and the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to the Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the VIN was not included in the program. The manufacturer was notified of the failure and agreed to pay a portion of the cost for the repair. The approximate failure mileage was 96,000.

ENGINE

Car in shop for the 4th engine. First was coolant going into the oil-cracked block. 2nd was cracked cylinder wall- coolant leaking in to cylinder 4 now coolant leaking into the cylinder again. They can't find the leak but can see the inside there is coolant. All have been covered under warranty for now. And taken to Ford dealerships. But there has to be an issue, why it keeps happening. The service light only went on for the second engine. It was labeled as a misfire, and i had reduced engine power. So i went straight in knowing I had just gotten it replaced 3 months prior. Car bought- 40k miles 11/2021. taken in 3/2022, 6/2022 for coolant intrusion. taken in 11/2023 for thick white smoke. They told me it was just condensation. taken in 8/2025 for persistent thick white smoke, and oil/coolant build up on turbo case. Dealership is ordering a 'long block' vs the short block its been replaced with.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where failure persisted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined there was coolant intrusion into various cylinders, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was not notified of the failure. The failure mileage was 82,000.

STRUCTURE:BODY

Purchased a 2018 Ford escape in Oct 2024. By January 2025 the white paint around the windshield is chipping and cracking and peeling. The Ford dealership said that this was happening to all WHITE escapes and other Ford models in the white color. I was told that they are aware of the problem with the white paint but refuse to do anything about it. I was told the the surface was not cleaned properly causing the white paint not to be applied properly. The 2018 Ford escapes has engine problems too ( 2 engine replacement in 7 years also due to another known Ford problem and again they will not do anything about it.

ENGINE

There is a known ford problem with the engine in 2018 Ford escape manufactured in Louisville from 11-16-17 / 4-8-2019. And the final assembly plant was in Louisville . I spoke with Ford today my vin should have been covered under 21n12 and 19b37. A rep at Ford, Tim, told me to contact you because my vin was missed on this recall. This is the 2nd engine it has needed. I just purchased this car in Oct of 2024 . The car is in the Ford dealer for the same exact thing in Aug 2025. The engine needs to be replaced . There is a problem with the block due to coolant intrusion. The blocks were built poorly causing this problem. There is also a TSB issued for this problem. The cost of this repair will not be covered by Ford and it should. My vin was not included in recall, and this came from a Ford rep in customer relations. Ford is well aware of these problems and are doing nothing about this problem. Something should be done before more people experience this problem.

ENGINE

The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the vehicle failed to respond as intended. The check engine warning light was illuminated. The contact stated that after twenty-five minutes of turning off and restarting the vehicle several times, the vehicle operated as intended. An independent mechanic was contacted. The vehicle was taken to the independent mechanic where it was diagnosed that the purge valve needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 18V735000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The manufacturer was notified of the failure and transferred the contact the NHTSA Hotline to report the failure. The failure mileage was 89,000.

FUEL SYSTEM, GASOLINE

The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the vehicle failed to respond as intended. The check engine warning light was illuminated. The contact stated that after twenty-five minutes of turning off and restarting the vehicle several times, the vehicle operated as intended. An independent mechanic was contacted. The vehicle was taken to the independent mechanic where it was diagnosed that the purge valve needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 18V735000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The manufacturer was notified of the failure and transferred the contact the NHTSA Hotline to report the failure. The failure mileage was 89,000.

ENGINE AND ENGINE COOLING

The contact called on behalf of the owner of the 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, and it was diagnosed that a warp cylinder block had failed, and the dealer became aware of coolant intrusion into the cylinder, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 84,000.

ENGINE

Coolant leak into the cylinder requiring a complete new engine.

AIR BAGS

The complaint was submitted on behalf of the contact's daughter. The contact's daughter owned a 2018 Ford Escape. The contact stated that while the contact's daughter was driving, the contact's daughter's vehicle was involved in a rear end crash where the vehicle was driving at approximately 45 MPH. The contact stated that none of the air bags deployed. The contact stated that the vehicle was crashed into the rear and then the front of the vehicle. The contact stated that the front of the vehicle was damaged to the extent that the driver's and passenger's doors had to be opened with heavy equipment. In addition, the rear of the vehicle crashed in and the rear window fractured. The contact stated that the rear of the vehicle was severely damaged. The contact mentioned that the other vehicle did have the air bags deployed. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss by the insurance company. The contact's daughter was the only occupant in the vehicle, was transported to the medical center by EMS. The contact's daughter sustained a mild concussion, whiplash and lower back pain. In addition, the contact's daughter sustained additional bumps and bruises to the body. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,365

ENGINE

The contact owns a 2018 Ford Escape. The contact stated that while driving at 55 MPH, the vehicle started to hesitate upon depression of the accelerator pedal. The check engine warning light was flashing. The contact stated that upon scanning the vehicle with a vehicle scanner, the contact retrieved diagnostic trouble codes that indicated a misfire in engine cylinder #2. The vehicle was initially towed to an independent mechanic, who referred the contact to the dealer. The vehicle was towed to a dealer, where it was diagnosed with engine failure. The contact related the failure to the Ford Customer Satisfaction Program: 21N12; however, both the dealer and the manufacturer informed the contact that the vehicle was not covered. The manufacturer referred the contact to the NHTSA Hotline to file a vehicle safety complaint. The vehicle was not repaired. The failure mileage was approximately 131,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, there was white smoke coming out of the exhaust pipe, and the vehicle experienced a rough idle. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into cylinder #2. The contact was informed that the short block needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was made aware of the failure and advised the contact to file a vehicle safety complaint with the NHTSA Hotline. The failure mileage was approximately 70,000.

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

The contact owns a 2018 Ford Escape. The contact stated that on several occasions while entering and existing the driver’s door, the hinges made a loud popping sound like the door would detach. The contact stated that the hinge on the door need to be reinforced. The vehicle was taken to a dealer where it was determined that the driver’s door hinge needed to be reinforced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

UNKNOWN OR OTHER

Car sometimes has trouble accelerating Does not want to go over 65 on cruise control for a very long time. Cruise control was shut off by itself. Car doesn’t want to accelerate over steep hills rPMs go up to four

VEHICLE SPEED CONTROL

Car sometimes has trouble accelerating Does not want to go over 65 on cruise control for a very long time. Cruise control was shut off by itself. Car doesn’t want to accelerate over steep hills rPMs go up to four

ENGINE

Car sometimes has trouble accelerating Does not want to go over 65 on cruise control for a very long time. Cruise control was shut off by itself. Car doesn’t want to accelerate over steep hills rPMs go up to four

ENGINE

2024 Car smoking making a noise. Ford dealer told warranty company it needed a new engine. Warranty company was going to buy a new engine but Ford said the engine was under their warranty and they would replace it. They only replaced the short block. 2025 Ford said no longer under warranty - engine pouring out oil. Now they say it needs a long block cost $14,000. They will not pay for it.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact received Ford Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The vehicle was taken to the dealer and the contact was informed that there were no recalls or programs in the system on the vehicle. Recently, the contact stated that upon starting the vehicle, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to the dealer and the dealer was provided Customer Satisfaction Program number. The dealer denied assistance and provided the contact an estimate for the repair. The manufacturer was notified of the failure and provided a case number. The vehicle was not repaired. The failure mileage was approximately 90,000.

FUEL/PROPULSION SYSTEM

Frequently (not all the time) the motor would shake after filling with the gas in tank when I start the engine and it stops pumping. So It needs to be turned back on and have to use the gas pedal to keep it running during neutral mode. Something is not right. It has to do with fuel pump system issue and engine light would be on when the problem comes.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated when the vehicle was started, the engine failure warning light illuminated. The vehicle was towed to the dealer where it was diagnosed with internal engine failure and coolant intrusion. In addition, the contact was informed that the engine had overheated internally. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under warranty or any special programs. The failure mileage was 92,420.

ENGINE

I am writing to report a serious and, from my research, widespread issue with my 2018 Ford Escape equipped with the 1.5L EcoBoost engine. My vehicle is currently experiencing a coolant leak into cylinder #2, leading to a significant misfire and severely compromising its driving ability. Upon searching for "common problems with 2018 Ford Escape 1.5 EcoBoost," the first and most prominent result was this exact issue, indicating a systemic design or manufacturing defect rather than an isolated incident. This malfunction presents a significant safety concern. My girlfriend and I had planned a long-distance trip to Los Angeles this September. We are fortunate that this engine failure occurred locally rather than on a major interstate, where the sudden loss of power and severe engine shaking could have led to a dangerous situation, potentially causing an accident. Given the prevalence of this problem among other owners of this engine, I urge the National Highway Traffic Safety Administration to investigate this matter thoroughly. A widespread defect of this nature poses a clear risk to public safety. Thank you for your time and attention to this critical issue.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, and it was determined that coolant intrusion into various cylinders resulted in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 89,000.

ENGINE

Car has only 49,006 miles on it and the engine failed. It was working and then all of a sudden the check engine light came on and it started to run rough. Checked the spark plugs and they were full of gunk and changed them out. Car was still having problems and so we took it to the Ford dealer. The Ford dealer said that we needed to replace the engine because it was had scored cylinder walls at the number two cylinder and had no specific reason for it. The car was 1 quart low on oil even though it has regular maintenance and oil changes and there was still 38% oil life before we needed to change oil again. The check engine light only came on once it started to fail. Also, the engine compression at that point was only at 10%. Ford has refused to repair anything or pay any of it even though the engine is faulty.

ENGINE

We took the vehicle on a road trip from South Carolina to Ohio on July 6th. On [XXX], we started experiencing the issue listed in TSB 20-2100, where coolant was entering the combustion chamber. After making the determination that we could not take it anywhere, least of all back to South Carolina, we took it to a local dealership to where we were, Brondes Ford in Maumee OH. We received a call back from the service writers the next day, stating that the short block had cracked and coolant has infiltrated the combustion chambers. We were told that, with a 2018 Escape with 103,000 miles, we were not under any warranty and TSB 20-2100 would not cover us in terms of a free engine replacement, since we were over the 85,000 mile limit specified in the TSB. It was recommended that we contact Ford Motor Company to see if they could assist. After contacting Ford, was told they could not help us. Moreover, Ford recommended I lodge a complaint with NGTSA while I was on the phone with them. Final quote for the repair was going to be $9,000 to take care of the issue, which is almost twice the resale price of the vehicle at that time. We had to return home to South Carolina, so we opted to take a flight back home to attend to business here at home. That being said, had we known about this TSB, we never would have thought of traveling in this vehicle, and with so many of these vehicles still in service, it is a surprise to me that there have not been any accidents reported due to the possible conditions. Honestly, the thought of this occurring while we were traveling leads me to believe we would have, at least, been stranded on open highway somewhere. How this is not a recall is surreal to me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FORWARD COLLISION AVOIDANCE: WARNINGS

Engine burns alot of coolant. Break time is not where it should be for a car with only 38k miles. The engine intake valves in affected vehicles may crack and break, causing the vehicle to lose motive power. Prior to losing motive power, an engine malfunction indicator lamp may illuminate in the cluster and the driver may notice that the vehicle is running rough. A loss of motive power can increase the risk of a crash.

ENGINE

Engine burns alot of coolant. Break time is not where it should be for a car with only 38k miles. The engine intake valves in affected vehicles may crack and break, causing the vehicle to lose motive power. Prior to losing motive power, an engine malfunction indicator lamp may illuminate in the cluster and the driver may notice that the vehicle is running rough. A loss of motive power can increase the risk of a crash.

SERVICE BRAKES

Engine burns alot of coolant. Break time is not where it should be for a car with only 38k miles. The engine intake valves in affected vehicles may crack and break, causing the vehicle to lose motive power. Prior to losing motive power, an engine malfunction indicator lamp may illuminate in the cluster and the driver may notice that the vehicle is running rough. A loss of motive power can increase the risk of a crash.

ENGINE

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the engine sputtered and the check engine warning light illuminated. The contact stated that the vehicle was driving abnormally rough. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the transmission had failed in 2024 and was replaced. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 95,000.

ENGINE

My vehicle started overheating as I was driving on [XXX]. A warning displayed on the dash to pull over immediately. I had the car towed my home and after reviewing issues with overheating I believe and was confirmed by my brother with a scan tool to be the head gasket leaking into the cylinders. This is a known issue that Ford is aware of and they even published TSB 20-2100. Request you investigate why this issue hasn't been resolved by Ford via recall. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

The contact owns a 2018 Ford Escape. The contact stated that while attempting to start the vehicle, the vehicle hesitated to start. Additionally, the contact stated while driving at an undisclosed speed, the vehicle experienced a loss of motive power and failed to restart. The check engine warning light was illuminated. The vehicle was towed to a local independent mechanic, where it was diagnosed that coolant intrusion had caused the cylinder and the engine to fail. The failure was related to Ford Campaign Number: 21N12. An unknown local dealer was contacted but the vehicle was not diagnosed or repaired due to an expired warranty. The manufacturer was made aware of the failure. The failure mileage was approximately 49,695.

ENGINE

Coolant leaking into engine destroying spark plugs and ignition coils and damaging the engine

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while attempting to start the vehicle, there was an abnormal chugging sound coming from underneath the hood. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local independent mechanic where it was diagnosed with head gasket failure. The vehicle was taken to another local independent mechanic, where it was diagnosed with a cylinder #3 leak and misfire in cylinder #1, #2, and #3. The contact was advised by the local independent mechanic that the failure was related to Ford Customer Satisfaction Program: 21N12. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 67,582.

ENGINE

Coolant leaked into the cylinder and now my whole engine has to be replaced. It’s was confirmed by a auto shop. I turned on my car, and it started to gurgle and then a message saying “engine faulty, service now.” I took it straight to the repair shop. I’ve only had the car for 3 years.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an auto body repair shop, where it was diagnosed with the cylinder #1 misfire. The contact replaced the spark plugs; however, the failure recurred, and the check engine warning light was flashing. Upon inspecting the vehicle, the contact noticed that the coolant level was significantly low. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in cylinder #1. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N12. The manufacturer was notified of the failure and informed the contact that the VIN was not included. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 87,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that when the vehicle was started, there was white and bluish smoke coming from the exhaust pipe. The vehicle was taken to a dealer where it was diagnosed that there was coolant intrusion into the cylinder and that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 53,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact started that while starting the vehicle, the vehicle was vibrating and shaking abnormally before the vehicle stalled. The contact was unable to restart the vehicle. The contact stated that the check engine warning light was illuminated. The contact stated that prior to the failure the check engine warning light had illuminated; however, the contact was able to drive the vehicle. The vehicle was towed to a local dealer. The dealer diagnosed the vehicle and determined that there was coolant intrusion into the engine and the engine needed to be replaced. The vehicle was not repaired. The contact called the manufacturer and was referred to the NHTSA Hotline. The failure mileage was approximately 102,000.

ENGINE

My service engine now light came on while I was traveling from WV to OH. I took it to a mechanic in Ohio that looked over my vehicle. The mechanic concluded that there is coolant intrusion into the cylinder bores of my engine resulting in my engine needing to be replaced and or rebuilt. According to FORD, my VIN number was not part of the recall they issued in June of 2022 for this exact issue with the Ecoboost 1.5L engines on the 2017-2019 Ford Escapes.

ENGINE

Date of Incident or Diagnosis: 7/15/2025 I am writing to formally report a serious issue with my 2018 Ford Focus, which has required a full engine replacement due to a known and widespread defect — coolant intrusion into the engine cylinders, specifically cylinders 1 and 3. This is a manufacturing defect and not the result of normal wear and tear or improper vehicle maintenance. Coolant intrusion leads to engine misfiring, overheating, stalling, and ultimately complete engine failure — posing both safety risks and a significant financial burden to owners. This issue is especially concerning as there is no check engine light or prior warning before the damage becomes irreparable. In my case, the damage was discovered only after experiencing performance issues and having the vehicle professionally diagnosed. This problem has been widely reported by other owners of 2018 Ford Focus and Escape vehicles with similar 1.5L EcoBoost engines. Ford has previously issued technical service bulletins (TSBs) and recalls for similar issues in other model years and engine variants, but this specific year and model have not yet been included — despite exhibiting the exact same symptoms and root cause. I strongly believe that this failure is a design and manufacturing defect, not an isolated incident. It is unfair to hold consumers responsible for the cost of an engine replacement due to a flaw that Ford is already aware of in similar vehicles. Requested Action: I urge the NHTSA to investigate this issue further and push for an official safety recall of 2018 Ford Focus vehicles affected by coolant intrusion. Engine failure while driving could pose a serious hazard to the driver and other motorists. Ford should be held accountable and required to cover the cost of repairs for all affected vehicles, not just those included in previous recall campaigns.

FUEL/PROPULSION SYSTEM

I purchased this 2018 Ford Escape in August 2022 from Richmond Ford. Within 2 days to a week I noticed fault indicators stating check engine, failed Auto stop and start malfunctioning. I immediately reported this issue. Richmond Ford put me in a loaner for approximately 2 months to only remedy the problem with a new battery. This has happened for 3 years. I’ve had 4 batteries replaced even recently after having Extreme high heat engine failure fault while in traffic with my grand children in the car and had to be towed. My engine has faulted several times and always shuts down in the middle of traffic. This issue could have killed me and my grand children and other vehicles. Richmond Ford kept replacing the battery and charging me for other things. The technician and General Manager has claimed it’s nothing wrong but kept replacing the batteries. 4 times. My life and my grandchildren have been in danger several times while driving on the highway and local streets. Today Richmond Ford says it’s that I need a new engine because Antifreeze has intruded into the engine blowing head gaskets, mind you it was just there on June 23 of 2025 or so for engine malfunction fault extreme high temp no antifreeze and the only band aid that was offered was yet another new battery. Then today I was advised that it will cost $14,000.00 plus to replace my engine. There is definitely a problem and should recall this model 2018 Ford Escape SEL because the manufacturer has fixed the notification system and or the Faults to not warn owners of major engine failures which cost thousands to repair and is always covered up by replacing the battery. Please add this make and model to the recent recall. Thank You

ENGINE

I purchased this 2018 Ford Escape in August 2022 from Richmond Ford. Within 2 days to a week I noticed fault indicators stating check engine, failed Auto stop and start malfunctioning. I immediately reported this issue. Richmond Ford put me in a loaner for approximately 2 months to only remedy the problem with a new battery. This has happened for 3 years. I’ve had 4 batteries replaced even recently after having Extreme high heat engine failure fault while in traffic with my grand children in the car and had to be towed. My engine has faulted several times and always shuts down in the middle of traffic. This issue could have killed me and my grand children and other vehicles. Richmond Ford kept replacing the battery and charging me for other things. The technician and General Manager has claimed it’s nothing wrong but kept replacing the batteries. 4 times. My life and my grandchildren have been in danger several times while driving on the highway and local streets. Today Richmond Ford says it’s that I need a new engine because Antifreeze has intruded into the engine blowing head gaskets, mind you it was just there on June 23 of 2025 or so for engine malfunction fault extreme high temp no antifreeze and the only band aid that was offered was yet another new battery. Then today I was advised that it will cost $14,000.00 plus to replace my engine. There is definitely a problem and should recall this model 2018 Ford Escape SEL because the manufacturer has fixed the notification system and or the Faults to not warn owners of major engine failures which cost thousands to repair and is always covered up by replacing the battery. Please add this make and model to the recent recall. Thank You

ELECTRICAL SYSTEM

I purchased this 2018 Ford Escape in August 2022 from Richmond Ford. Within 2 days to a week I noticed fault indicators stating check engine, failed Auto stop and start malfunctioning. I immediately reported this issue. Richmond Ford put me in a loaner for approximately 2 months to only remedy the problem with a new battery. This has happened for 3 years. I’ve had 4 batteries replaced even recently after having Extreme high heat engine failure fault while in traffic with my grand children in the car and had to be towed. My engine has faulted several times and always shuts down in the middle of traffic. This issue could have killed me and my grand children and other vehicles. Richmond Ford kept replacing the battery and charging me for other things. The technician and General Manager has claimed it’s nothing wrong but kept replacing the batteries. 4 times. My life and my grandchildren have been in danger several times while driving on the highway and local streets. Today Richmond Ford says it’s that I need a new engine because Antifreeze has intruded into the engine blowing head gaskets, mind you it was just there on June 23 of 2025 or so for engine malfunction fault extreme high temp no antifreeze and the only band aid that was offered was yet another new battery. Then today I was advised that it will cost $14,000.00 plus to replace my engine. There is definitely a problem and should recall this model 2018 Ford Escape SEL because the manufacturer has fixed the notification system and or the Faults to not warn owners of major engine failures which cost thousands to repair and is always covered up by replacing the battery. Please add this make and model to the recent recall. Thank You

ENGINE

On or about 16 June 2025, a misfire prompted me to have the problem investigated. The computer showed a misfire on #1 cylinder; however, the problem cleared within two days. Then, the engine overheated. I filled the antifreeze tank, and the heat was reduced immediately. However, it recurred the next day, prompting me to have it investigated by our local dealer. They found it to be a leaking of coolant into the cylinder. I researched this problem and have learned it to be a common problem with 2015 - 2019 2.0L Ecoboost engines, of which my vehicle is one. Further research revealed that Ford was aware of this problem, had recalled several vehicles to address it, and had even extended the warranty to 10 years or 150,000 miles, whichever came first. However, I have been informed this is done by "VIN" and only a few are selected. I am upset that my engine is NOT included in this, as it is a 2.0L Ecoboost, just like the others. If Ford knew this problem, regardless of manufacture, why would my engine NOT be included? I cannot afford this cost on top of the $17,300 I owe for the car!

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the engine was running very hot, and the coolant level was extremely low. The contact refilled the coolant reservoir; however, shortly after, the coolant reservoir was low again. The check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the engine was faulty due to coolant intrusion, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 65,000.

ENGINE

There is a design flaw with the engine where coolant leaks into the motor. The entire engine needs to be replaced. The issue begins with a piston misfiring and then slowly devolves into total engine failure. Ford knows about the issue and has offered in the past to replace it, but this ended in 2022.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the engine overheated. The contact pulled over to the side of the road and noticed that the coolant reservoir was empty. The contact added coolant to the coolant reservoir; however, the failure recurred. The vehicle was taken to the dealer, where it was diagnosed and determined that there was coolant intrusion into cylinder #1. The dealer determined that the long block needed to be replaced. The vehicle was repaired at the owner's expense. The contact related the failure to Ford Campaign Number: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 93,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the vehicle was shaking. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who determined there was coolant intrusion into the engine causing the engine block to crack. The mechanic determined that the engine needed to be replaced. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 88,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound coming from the engine. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that coolant intrusion into the cylinder had caused the engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to cost. The manufacturer was made aware of the failure and referred contact to the NHSTA Hotline for assistance. The failure mileage was approximately 42,577.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated while her son was driving at an undisclosed speed on the freeway, the vehicle overheated. The check engine warning light was illuminated. The driver pulled to the side of the road and allowed the vehicle to cool off. The driver then drove to a safe location. The vehicle was towed to an independent mechanic, where it was diagnosed with coolant intrusion in the engine. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N12. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance in adding the VIN to a recall. The failure mileage was approximately 58,466.

ELECTRICAL SYSTEM

The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who determined there was a misfire in cylinders #2 and #3, and that the battery needed to be replaced and a tune-up was needed. The vehicle was taken to another independent mechanic ,who stated that the coolant level was low. The coolant reservoir was refilled. The contact stated that the following day, the coolant level was low. The mechanic informed the contact that the engine needed to be replaced. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 126,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who determined there was a misfire in cylinders #2 and #3, and that the battery needed to be replaced and a tune-up was needed. The vehicle was taken to another independent mechanic ,who stated that the coolant level was low. The coolant reservoir was refilled. The contact stated that the following day, the coolant level was low. The mechanic informed the contact that the engine needed to be replaced. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 126,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while driving at 30 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into various cylinders, resulting in engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Short block Replacement after Coolant Intrusion). The manufacturer was not notified of the failure. The failure mileage was 51,000.

ENGINE

Check engine light came on, I immediately brought to Ford dealership who has done all maintenance, Ford technician ran applicable tests and determined my 2.0L EcoBoost engine has cracked engine plate causing cylinder 2 misfire and coolant leak, which I was advised only fix for is installing new updated engine from Ford. I was informed this is a known issue and the replacement engine fixes the manufacturing defect. They directed me to the problem noted in NHTSB service bulletin 19-2346 from December 2019. The Ford corporate customer care team advised me to report the issue to the NHTSB in order to receive engine coverage. I feel Ford corporation should have informed me of this known issue so I could have taken action to sell the vehicle, as they have left me with a remaining loan balance and major repair needed. Thank you for your attention to this.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while attempting to start the vehicle, the check engine warning light illuminated, and the vehicle failed to start. Upon inspection, it was discovered that the coolant reservoir was empty. The vehicle was towed to the local dealer who diagnosed that coolant had leaked into the cylinders and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 85,000.

ENGINE

The car has 90K miles and it has coolant getting into the combustion chambers.

ENGINE

PURCHESDE A 2018 FORD ESCAPE,TOOK TO RIVER VIEW FORD IN ILLINIOS AND ASKED FOR AN INSPECTION OF WHAT I WILL NEED TO GET AND KEEP THE CAR IN TIP TOP SHAPE. BEFORE PURCHASING I TEST DROVE THE VEHICLE AND DROVE PERFECTLY AND STILL DOES. PURCHASE DATE [XXX] WENT TO FORD [XXX]. ON 7/1/2025 WAS INFORMED THE CAR CHECKED OUT WELL EXCEPT OF A "COOLANT INTRUSION" IN CYLINDER # 1 TSB 22-2229 RIVERVIEW FORDS ADVISOR SAMUEL HENNESSY AND TOM GABAEC 630 8979800 REPORTED. NOW I HAVE A AUTOMOBILE IN NEED OF A REPLACEMENT MOTOR OF WHICH I WILL SAK FOR FOR A REPLACEMENT MOTOR AS A "KNOWN DEFECT". INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

On [XXX] at [XXX] I called the hot line and a case number was created [XXX] I believe I got real specific on the problem at that time....however...to review.... I started experiencing the symptoms of engine idling rough upon starting the car and have DTC code PO301. My engine is 2.0L Ecoboost. Ford issued Customer Satisfaction Program 21N12 that lists the exact same issue for Ford Escapes same year, but with 1.5L Ecoboost Engines. The program offers a no-cost, one-time repair for same issue and with the 1.5L engine. My daughter had the exact same issue on her 2017 Ford Escape and we had to replace engine at a cost of $9000. I took our 2018 Ford Escape to our dealer, Ken Grody Ford and we were told that they could not help, because of the engine size. We fit all other conditions of the 21N12 Satisfaction Program. If this engine fails, we could be at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

WHEELS

While driving approximately 70 MPH on the highway, the rear passenger-side wheel rim suddenly failed and blew out, causing the tire to also blow out. The incident caused a sudden jolt and I nearly lost control of the vehicle. Thankfully, I was able to steer safely to the shoulder without crashing, but it was an extremely dangerous situation. The failure of the rim caused significant damage to the rear suspension. The vehicle required the following repairs: New rim Two new tires Right Rear Control Arm – Forward Right Rear Control Arm – Adjustable Right Rear Trailing Arm Lower Rear Lateral Link Rear Suspension Shock Absorber All of this stemmed from the catastrophic failure of the rim at highway speed, which I believe should never occur on a properly maintained vehicle with no prior wheel damage. The failure occurred without hitting debris or a known pothole and was not due to a slow leak or flat—it was a sudden rim failure. This presents a major safety hazard not only to drivers of Ford Escapes but to others on the road. I urge the NHTSA to investigate whether other similar failures have occurred in 2018 Ford Escape models. A recall or formal review may be warranted.

ENGINE

I am the original owner of a 2018 Ford Escape that has been well maintained and serviced regularly at a Ford dealership. Recently, the check engine light came on. Diagnostic codes were P0012 & P0014 in PCM. After a diagnostic inspection, the dealer removed the spark plugs and scoped the cylinders. They found excessive scoring and confirmed that coolant had entered the engine cylinders—a known and widely reported issue in EcoBoost engines. The dealership informed me that the engine would need to be replaced at a cost of $12,000. Although the vehicle is still running at the moment, they indicated it’s only a matter of time before it fails. This Escape has less than 100,000 miles. Through research and conversations with other owners, I’ve learned that this is a recurring issue with Ford EcoBoost engines (1.5L, 1.6L, and 2.0L) from 2013–2019. There are numerous complaints of coolant intrusion into the engine, leading to misfires, white smoke, stalling, and eventual engine failure. Ford appears to be aware of this issue and issued TSB 22-2229, which recommends replacing the long block engine under certain conditions. However, they are not offering repairs or cost assistance unless the customer presses the issue—and often only after filing complaints or escalating to regional reps. I have personally spoken with at least three other Ford owners who experienced this exact problem. This is a serious defect that could result in unexpected vehicle failure or even fire risk (as some reports have noted) while driving. It poses a safety concern and should be investigated. A recall should be considered.

ENGINE

Coolant leak into cylinder resulting in a misfiring cylinder and engine overheating. This is a known issue that FoMoCo has a service bulletin for. [XXX] My vehicle falls within the parameters of this, however, there are no active recalls for this problem. Doing some Google searches, it appears this issue is wide-ranging and is affecting a lot of Escape owners whose vehicles fall within the service bulletin. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

Coolant is leaking into the engine causing a code of p1299 stating coolant head temperature sensor bad but change out and problem persisted come to find out that coolant goes missing with any apparent leaks outside did an pressure test and coolant is going into engine.

ENGINE

Coolant leaking and also p0302 code. Engine is about to go and is a common failure within these cars.

ENGINE

Vehicle has 62,151 miles. I am making this complaint as the original owner of this vehicle. We performed all recommended maintenance on this vehicle at the dealership on schedule including the three recall repairs. On [XXX] I noted a rough idle for a few seconds at start up. Later that day the check engine light came on. Dealer diagnosed coolant intrusion into the engine cylinders and noted that this is a known issue in 2017-2019 Escapes that were manufactured in Louisville, KY but no recall was ever issued. Instead Ford opted for a Customer Satisfaction Program (21N12) and did not inform owners of the program proactively. They just let engines fail and owners lose the value of their investment overnight. Had this happened to my car 6 months ago they would have fixed it. We called the Ford Customer Assistance line, and Ford has declined to assist with the repair of their faulty manufacturing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

Leaking antifreeze into Cylinder 2, causing mis firing the engine, damaging the engine.Also overheating the engine, hesitation when trying to accelerate.

ENGINE

When driving home from a hike my car over heated. I was mostly going downhill and my air-conditioning was off. I was 15 minutes into my drive home and I was 15 miles from any sort of gas stations, food, water, bathrooms, ect. I had to park on the side of a mountain road while other cars flew past me on the winding road with limited pull off options. I took my car to the only gas station within 30 miles. My coolant was dried up even though I topped it off with the proper orange coolant only last month when we were replacing spark plugs. I mad it home and then took my car to a shop. 2 days later. The new jug of coolant I had put in 2 days prior was now dried up. My car now needs a new engine due to issues with the eco boost leaking coolant nto my engine. Ford apparently offers some possible assistance finically if your car has less than 88,000 miles. My car hit 88,888 just before it over heated on that drive. So helpful. This is a know issue for my specific vehicle and not was was i made aware. I do well keeping up on regular maintenence and the recall for the transmission shifter is being addressed at this moment.

ENGINE

The engine is misfiring and riding rough, with the check engine light on. After a series of service calls to an independent mechanic to replace other components, and the issue not resolving, I took it to a Ford dealership. Ford concluded that coolant is leaking into cylinder #3 of the engine, requiring a complete engine replacement. This is identified as a known design issue, with the root cause specifically being a defect in the engine block. If left untreated, this coolant intrusion (causing engine misfires) will lead to unburned fuel and coolant entering the exhaust system, which will then overheat and/or poison the catalytic converter, eventually destroying it. To discover this root cause, several auto parts were needlessly replaced and discarded: spark plugs, ignition coils, fuel system fluids, and an air intake tube.

ENGINE

What component or system failed or malfunctioned, and is it available for inspection upon request? The component that failed is the engine cooling system, specifically due to a known issue with coolant intrusion into the short block. This failure led to significant engine damage in my son’s 2018 Ford Escape. The vehicle is currently available for inspection upon request. How was your safety or the safety of others put at risk? The sudden engine failure posed a serious safety risk. If the vehicle had stalled while in motion—particularly on a highway or in heavy traffic—it could have led to a collision or left the driver stranded in a hazardous location. In this case, my son's car failed unexpectedly, which could have resulted in harm had the conditions been different. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the issue has been confirmed by a certified service technician. It matches a known problem in 2018 Ford Escapes involving coolant leaking into the engine block, which has been documented in Technical Service Bulletins (TSBs) issued by Ford. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? At this time, the vehicle has not been inspected by the manufacturer, police, or insurance representatives. However, the diagnosis and confirmation of coolant intrusion was made by a mechanic. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No. Only engine coolant container was empty without warning.

ENGINE

2018 Ford Escape with 86k miles, low for its age, diagnosed with a cracked cylinder block.Ford had issued a Technical Service Bulletin. 22-2322 for Escapes manufactured between 2017 and 2019 with the symptoms described in the bulletin—code P0303, low coolant in reservoir, rough idle, and white smoke and Ford said they couldn’t help. An $8600 bill on a car that retails around 14k makes this car disposable in the sense that it makes no sense to repair. Extended warranty purchased ran concurrently with manufacturer’s warranty so repair is no longer covered. Ford knows the issue; yet won’t take responsibility for their defect.

ENGINE

Per the dealer service shop - "found coolant intrusion in the cylinders" and stated entire engine would need to be replaced at a cost greater than the value of the vehicle.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while driving at various speeds, there a misfire coming from the engine, with an abnormal coolant odor on the inside and outside of the vehicle. The check engine warning light was occasionally illuminated. The vehicle was taken to a local O’Reilly’s, where it was diagnosed with a #4-cylinder misfire, and the power pack was replaced; however, the failure reoccurred. The vehicle was taken to a local independent mechanic for a second opinion, where it was diagnosed with the same failure. The vehicle was repaired; however, the failure persisted. The local dealer was contacted and advised that there was coolant intrusion into cylinder #4; however, the vehicle was not diagnosed or repaired. The contact stated that the vehicle needed to be towed. The manufacturer was made aware of the failure. The failure mileage was approximately 49,500.

ENGINE

The contact owns a 2018 Ford Escape. The contact stated that while driving at various speeds, there a misfire coming from the engine, with an abnormal coolant odor on the inside and outside of the vehicle. The check engine warning light was occasionally illuminated. The vehicle was taken to a local O’Reilly’s, where it was diagnosed with a #4-cylinder misfire, and the power pack was replaced; however, the failure reoccurred. The vehicle was taken to a local independent mechanic for a second opinion, where it was diagnosed with the same failure. The vehicle was repaired; however, the failure persisted. The local dealer was contacted and advised that there was coolant intrusion into cylinder #4; however, the vehicle was not diagnosed or repaired. The contact stated that the vehicle needed to be towed. The manufacturer was made aware of the failure. The failure mileage was approximately 49,500.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that there was coolant intrusion into various cylinders, causing damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was taken to the dealer, and the diagnosis was confirmed. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Short Block replacement after Coolant Intrusion). The manufacturer was notified of the failure but provided no assistance. The failure mileage was 98,000.

ENGINE

A check engine light came on. I brought it to a local mechanic and my Ford Dealership and they both confirmed coolant intrusion into the 1.5 Liter Ecoboost engine. The only fix would be a replacement engine. My safety was at risk because the engine could have catastrophically failed while I was driving due to the coolant intrusion into cylinder 2. This could have caused serious injury or death. Ford knows about a design flaw in their 1.5 Liter Ecoboost engine that can lead to serious injury or death but has chosen to do nothing about it. Before the check engine light came on the car was emitting a rotten egg smell. Also when reversing, the whole car would shake. The rotten egg smell eventually went away but when the check engine light came on, the car still would shake when reversing. The car would also occasionally jerk when going to stop or accelerate after the check engine light came on. Reading online this exact issue has happened to thousands of people on several different Ford models with Ecoboost engines. Ford is ignoring the engine defect and forcing people to spend thousands of dollars on engine replacements when the issue occurs. Please force a recall before someone gets seriously hurt or dies due to this issue.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed an engine misfire in cylinders #1 and #3. The contact was informed that the engine short block needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 40,602.

ENGINE

At 121,000 miles, my 2018 Ford Escape SE developed a crack in the 2nd cylinder wall as reported by an independent service center owner. Based on an internet search, this is a common issue among many Ford Escape owners. Our safety was put at risk, as the car became unsafe to drive.

ENGINE

Coolant levels drop without leaks, assuming coolant intrusion into engine cylinders. This is a known issue that requires engine block replacement yet Ford dealership says my VIN is not covered by their own TSB. This was purchased new from Ford dealership, serviced properly and has less than 55K miles.

ENGINE

The engine lost compression as determined by a mechanic resulting in a used engine being installed into my vehicle. The used engine that was installed into my vehicle started leaking coolant into the engine after only 500 miles of driving.

ENGINE

There is a design flaw in the engine block of this vehicle that allows engine coolant to enter the combustion cylinders causing the car to buck and kill the engine.

ENGINE

While driving my car my check engine light started blinking and then went solid. I went to get the codes checked and they had originally thought it was something with the spark plug. After driving the car around a little longer the check engine light started to blink and then my engine would not allow me to go over 25 miles without shuddering violently. I took my car into a local dealership where I bought it and they checked everything over and found out that the coolant was leaking into the engine and certain cylinders. The mechanic told me that this is apparently a common problem with this car however he told me there was no recall at the time that allowed for my car to be repaired by ford. Had I not stopped driving my car and got it towed to the dealership there's a very good chance I could have been injured due to serious engine malfunction. The fact that Ford is not picking up this tab is absolutely absurd.

ENGINE

The engine failed with approximately 50,000 miles on it. It is unsafe and unable to be driven due to engine failure as it has a lack of power maneuvering on roads. The problem has been confirmed by Ford of Spartanburg in Spartanburg, SC. This dealership has determined that the engine has coolant intrusion on cylinder 3 and needs to be completely replaced. It has not been inspected, to my knowledge, by anyone else. The problem was discovered when upon ignition, the engine ran rough and the check engine light illuminated. It was taken to the Ford dealership the same day where their service advisor scanned for problems. It was determined to be a misfire. An appointment was made for a diagnostic at which time the problem of coolant intrusion was diagnosed.

ENGINE

My 2018 Ford Escape made a loud squeak / whistle sound while driving approx 40 mph. Immediately after, the vehicle began to smoke from the exhaust so much that I could not see , nor could many of the cars behind me. The check engine light came on and another light that said pull over. I brought the vehicle to my local Ford Dealer who said the engine has coolant intrusion in cylinder 2 and 3 , and requires a new engine block to be installed. Apparently, Ford is aware of this problem and had a customer satisfaction program to replace the faulty engine blocks, but it expired in 2022. I just purchased this vehicle from a Ford dealer 10 months ago , and now I am basically stuck with a repair that will cost me more than the vehicle is worth. I contacted Ford Motor Company and they will not help me.

ENGINE

The alert light on the dash came on several times starting approximately 30 November 2024, but there was no code when we took it to the parts shop and our mechanic. This was often accompanied by loss of power (misfiring). Throughout the Spring, the light came on with increasing frequency, sometimes with loss of power. At some point in February/March, the check engine light came and we were able to check the code. It indicated a misfire on cylinder 3 due to coolant intrusion. We took the car to the Ford Dealership, who confirmed with a pressure test, observing the loss of coolant, the white "smoke" from the tailpipe, and pulling the spark plug that there was a coolant leak and that the engine would need replaced, with an estimate of $9290.33 (on attached 31 March 2025 estimate).

ENGINE

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that there was coolant intrusion into several cylinders which resulted in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 120,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that there was coolant intrusion into several cylinders which resulted in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 120,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to Firestone Service Center, where it was diagnosed with cylinder #4 misfire, a coolant leak, and a blown head gasket. The vehicle was then towed to the local dealer, where it was diagnosed that there was a crack in the engine block, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 93,870.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that after starting the vehicle, the engine was idling rough. No warning light was illuminated. Additionally, the contact detected a sweet odor inside the vehicle and noticed white smoke coming from the exhaust pipe. The contact also discovered that coolant was leaking on the ground. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 79,000.

POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

The contact owns a 2018 Ford Escape. The contact stated while driving 70 MPH, the transmission was slipping, and the power train malfunction warning light was illuminated. In addition, the contact became aware of fluids leaking underneath the vehicle and accumulating on the rear glass. The contact drove the vehicle to a nearby parking space and turned off the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed with a fractured flex plate, a failed torque converter, a failed front pump, a failed crank shaft and engine failure. The contact was informed that the suggestive repairs would be to replace the flex plate, torque converter and the front pump. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 56,500.

ENGINE

The contact owns a 2018 Ford Escape. The contact stated while driving 70 MPH, the transmission was slipping, and the power train malfunction warning light was illuminated. In addition, the contact became aware of fluids leaking underneath the vehicle and accumulating on the rear glass. The contact drove the vehicle to a nearby parking space and turned off the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed with a fractured flex plate, a failed torque converter, a failed front pump, a failed crank shaft and engine failure. The contact was informed that the suggestive repairs would be to replace the flex plate, torque converter and the front pump. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 56,500.

POWER TRAIN

The contact owns a 2018 Ford Escape. The contact stated while driving 70 MPH, the transmission was slipping, and the power train malfunction warning light was illuminated. In addition, the contact became aware of fluids leaking underneath the vehicle and accumulating on the rear glass. The contact drove the vehicle to a nearby parking space and turned off the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed with a fractured flex plate, a failed torque converter, a failed front pump, a failed crank shaft and engine failure. The contact was informed that the suggestive repairs would be to replace the flex plate, torque converter and the front pump. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 56,500.

ENGINE

Engine coolant is leaking into the engine and mechanic says the vehicle will now require a new engine

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The contact was able to pull over to the shoulder of the road and restart the vehicle; however, the failure persisted. The vehicle was taken to a local independent mechanic, where it was diagnosed with DTC: P0012. The vehicle was taken to another independent service center, where it was diagnosed and DTC: P0014, P1299, P0012, and P04DB were retrieved. The local dealer was contacted and related the failure to Customer Satisfaction Program: 19B37. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 146,318.

ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The contact was able to pull over to the shoulder of the road and restart the vehicle; however, the failure persisted. The vehicle was taken to a local independent mechanic, where it was diagnosed with DTC: P0012. The vehicle was taken to another independent service center, where it was diagnosed and DTC: P0014, P1299, P0012, and P04DB were retrieved. The local dealer was contacted and related the failure to Customer Satisfaction Program: 19B37. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 146,318.

ENGINE

I have a 2.0 ecoboost 2018 ford escape that has currently loosing coolant with in a week, after inspecting the issue it was found that engine coolant intrusion has began and white smoke is coming out of the back of the exhaust, and have a misfire code for cylinder 3 and 4. The spark plug on cylinder 4 upon pulling it out was wet. 104,000 miles is currently on my car, and is parked because I can't come up with that type of money for either a new engine or head gasket to be fixed. There is no coolant leaks, so there for it has blown a head gasket, amd ford needs to issue a recall.

ENGINE

2018 ford escape 1.5l ecoboost overheating issues.

ENGINE

Coolant intrusion in cylinders causing sudden stalling and engine failure.

ENGINE

The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the check engine warning light illuminated. The contact heard an abnormal sound while attempting to start the vehicle. The contact stated that an independent mechanic was contacted. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was coolant leaking into cylinder #3, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 91,060.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the check engine warning light illuminated. The contact heard an abnormal sound while attempting to start the vehicle. The contact stated that an independent mechanic was contacted. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was coolant leaking into cylinder #3, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 91,060.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated while driving approximately 30 MPH, the steering wheel was shaking abnormally. The contact stated that the check engine warning light was illuminated for approximately 2 miles. The contact stated that after parking the vehicle, the warning light was no longer illuminated. The contact called a person who inspected the vehicle, but was unable to identify any failures with the vehicle. The vehicle was towed to a certified mechanic who retrieved DTC: P0303 (Cylinder #3 misfire - and fractured head gasket). The vehicle was not repaired. The vehicle was towed to another mechanic who scheduled an engine replacement. The vehicle was not yet repaired. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 102,000.

ENGINE

My 2018 Ford Escape that I got under 3 years ago needs a new engine. It has the ecoboost engine. There should be a recall for this car because so many people are struggling with this. I know that there are others out there struggling like I am with a lot left to pay off their lease and not having the ability to buy another vehicle or afford a new engine. My first check engine light came on and was a cylinder 3 misfire. The spark plugs were all replaced. The engine light came back on after a week and it was a cylinder 2 misfire. The light came back on after a few days of getting it inspected/looked at. Took it back to the shop and I was told the engine must be replaced because leaking coolant getting into the engine causing many issues. Their ecoboost engines are faulty and they should be held accountable.

LANE DEPARTURE: WARNING

Transmission failed in the middle of me turning and a car almost hit me. Their Transmissions should be recalled on ALL ford escapes this is ridiculous.

POWER TRAIN

Transmission failed in the middle of me turning and a car almost hit me. Their Transmissions should be recalled on ALL ford escapes this is ridiculous.

ENGINE

There is an Internal coolant leak inside of engine took it to a ford dealer they said it was not doing it when they checked it. This problem is getting worse blowing thick white smoke out of tail pipe and losing coolant rapidly. I looked this up it is a known problem /recall for this engine , make and model of vehicle. I have been trying to get this fixed for a while now and ford just gives me the run around. I had my mechanic test it and it came back as blowing combustion gas into the coolant system indicating blown head gasket or internal leak.

ENGINE

I want to report a coolant leak that is a known issue with this vehicle . Im dealing with misfires and uncertainties when driving.

ENGINE

Engine must be replaced due to coolant intrusion into the cylinder head. I was not told about any ongoing issue from the car dealer when I purchased in July 2022. I bought and financed car in good condition with 91k miles for $15,500 (which was fair market value) . I found out approx a year ago about ongoing issue, when I noticed excessive coolant loss. I was told engine replacement was the absolute only fix. I have added coolant weekly to keep from overheating. Approx 6 weeks ago; wouldn’t crank in my driveway, so I had towed to a mechanic to find out it now needs the new engine. Two cylinders have compression under 30-35. I initially had no options other than to trade or sell a lemon or replace the engine. I still owe over $7500 on a vehicle that doesn’t run. This is obviously a widespread issue and shameful that Ford will not assist in repair costs and isn’t held accountable for lack of info or assistance in repairing a defective automobile. A Ford dealership I consulted, confirmed no assistance offered.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated while driving 55 MPH, the check engine warning light illuminated. The vehicle was taken to a Collison Center and was diagnosed with a misfire in cylinder #3. The vehicle was then taken to an independent mechanic, who confirmed the misfire in cylinder #3. The contact stated that the spark plugs, and ignition coils were replaced. The contact stated that the failure persisted. The contact stated that recently the check engine warning light illuminated. The vehicle was taken back to the independent mechanic, who determined that there was coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 97,000.

ENGINE

Engine coolant leak caused spark plug to get stuck and as a result I had to pay out of my pocket to replace the engine.

ENGINE

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 26,998. The VIN was unavailable.

FUEL SYSTEM, GASOLINE

The contact's daughter owns a 2018 Ford Escape. The contact stated that while her daughter was driving 60 MPH, the vehicle hesitated and shuddered. The vehicle failed to exceed 60 MPH. The check engine warning light was illuminated and flashing. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The vehicle was taken to an independent mechanic who determined that the failure was due to the fuel pump and fuel lines. The vehicle was repaired but the failure recurred. The vehicle was taken to the local dealer, who confirmed there was no recall coverage on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and transferred the contact to the NHTSA Hotline. The approximate failure mileage was 116,147.

ENGINE

The contact's daughter owns a 2018 Ford Escape. The contact stated that while her daughter was driving 60 MPH, the vehicle hesitated and shuddered. The vehicle failed to exceed 60 MPH. The check engine warning light was illuminated and flashing. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The vehicle was taken to an independent mechanic who determined that the failure was due to the fuel pump and fuel lines. The vehicle was repaired but the failure recurred. The vehicle was taken to the local dealer, who confirmed there was no recall coverage on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and transferred the contact to the NHTSA Hotline. The approximate failure mileage was 116,147.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the vehicle failed to accelerate as intended. The vehicle was taken to an independent mechanic and was diagnosed with a misfire in cylinder #1, and that the spark plugs and coils needed to be replaced. The vehicle was repaired but the failure reoccurred a month later. The vehicle was then taken to dealer to be diagnosed and it was determined that there was a misfire in cylinders #1 and #2 due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

ENGINE

Cylinder 2 misfire. Fixed twice in one month. Coolant entering engine and engine needs replacing.

UNKNOWN OR OTHER

Engine overheating due to coolant loss into cylinder through internal leak. Engine and vehicle are available for inspection. Engine overheating due to coolant loss into cylinders can be a risk for vehicle fire. Overheating affected my engine longevity and function and caused my vehicle to stop in an unsafe location (i.e. the highway). This is a serious safety concern for my family since we also live in Arizona where we are highly susceptible to extreme heat. I took the Ford vehicle to a Ford dealer to inspect and they verified that the engine block was warped due to an internal leak of coolant into the engine cylinders through a known recall issue Ford Vehicle has been inspected by the Ford dealership by certified Ford mechanics. Overheating had no warning since internal coolant leaks are not detectable through external means. When car overheated, I took the vehicle to Ford for inspection.

ENGINE

Engine overheating due to coolant loss into cylinder through internal leak. Engine and vehicle are available for inspection. Engine overheating due to coolant loss into cylinders can be a risk for vehicle fire. Overheating affected my engine longevity and function and caused my vehicle to stop in an unsafe location (i.e. the highway). This is a serious safety concern for my family since we also live in Arizona where we are highly susceptible to extreme heat. I took the Ford vehicle to a Ford dealer to inspect and they verified that the engine block was warped due to an internal leak of coolant into the engine cylinders through a known recall issue Ford Vehicle has been inspected by the Ford dealership by certified Ford mechanics. Overheating had no warning since internal coolant leaks are not detectable through external means. When car overheated, I took the vehicle to Ford for inspection.

ENGINE

There was a coolant intrusion into engine and mixing with oil causing check engine light to come on. There is a memo from Ford that if this happens the only repair would be to replace the engine motor assembly with all hardware (for the cost of $9, 467.88). The safety of myself and others was put at risk because the engine experienced sudden performance issues due to coolant mixing with the oil. These symptoms could have led to a complete engine failure, especially at highway speeds or in heavy traffic, which creates a serious risk of accidents. Additionally, the potential for internal engine damage raises the risk of a fire, as documented in similar cases involving EcoBoost engines. I was driving a vehicle that could unpredictably stall or become inoperable, putting both me and other drivers in dangerous situations. The Willowbrook Ford Dealer diagnosed the problem on 6/13/25 after running diagnostics. The engine light came on on 6/11/25.

POWER TRAIN

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed and determined that the flex plate had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 61,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was at the dealer for a routine service, the vehicle was diagnosed with engine failure due to coolant intrusion in the engine. The contact was informed that the engine needed to be replaced and was advised not to drive the vehicle. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 104,428.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the message "High Engine Temperature - Service Now" was displayed. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that there was coolant intrusion into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 77,852.

ENGINE

At approximately 53000, our 2018 Ford Escape began experiencing engine misfires, rough idling, and visible white smoke from the exhaust. After inspection, the dealer confirmed that coolant was leaking into the combustion chamber due to a known design flaw in the 1.5L EcoBoost engine — a condition widely reported by other Escape and Fusion owners. This issue was previously covered under Ford’s Customer Satisfaction Program (CSP 21N12), which extended short block replacement for this exact problem. However, Ford has denied coverage, citing that the vehicle is now just outside the 7-year eligibility window, despite the low mileage and the fact that this is a documented manufacturing defect, not normal wear and tear. Coolant intrusion into the engine is a critical safety risk, as it can cause sudden engine failure, stalling, and loss of power — all of which create dangerous driving conditions, especially at highway speeds. Thousands of owners are reporting identical issues online, and many have suffered catastrophic engine failure well before 100,000 miles. Request: I’m submitting this complaint to formally document the safety concern and urge the NHTSA to investigate this widespread issue and consider a recall. The current extended warranty program is inadequate, as it leaves many consumers — like myself — with no recourse for a known, dangerous defect.

ENGINE

the check-engine light started coming on just over mile 100k, codes came back as a cylinder misfire. Due to faulty coolant supply systems, the coolant would be used up very quickly, which could cause the engine to overheat and become dead in the water, effectively endangering anyone driving it. The vehicle has had several repairs to the engine, all for the light to come on several times more.

POWER TRAIN

The contact owns a 2018 Ford Escape. The contact stated that the engine was running roughly while driving at various speeds. While driving approximately 40-50 MPH and attempting to accelerate, the vehicle failed to respond and decelerated instead. The contact was able to continue driving off the highway at a slower speed. The following day while starting the vehicle, there was white smoke coming out of the exhaust pipe. The “WRENCH” warning light was illuminated, indicating the vehicle needed to be serviced. The vehicle was taken to a certified mechanic who diagnosed the vehicle with engine failure due to a coolant leak in cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted and confirmed that the VIN was not under recall. The vehicle was included in NHTSA Campaign Number: 22V413000 (Power Train); however, the vehicle was not taken to the dealer for the recall repair. The manufacturer was informed of the failure and provided a reference number from the dealer for the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 90,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that the engine was running roughly while driving at various speeds. While driving approximately 40-50 MPH and attempting to accelerate, the vehicle failed to respond and decelerated instead. The contact was able to continue driving off the highway at a slower speed. The following day while starting the vehicle, there was white smoke coming out of the exhaust pipe. The “WRENCH” warning light was illuminated, indicating the vehicle needed to be serviced. The vehicle was taken to a certified mechanic who diagnosed the vehicle with engine failure due to a coolant leak in cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted and confirmed that the VIN was not under recall. The vehicle was included in NHTSA Campaign Number: 22V413000 (Power Train); however, the vehicle was not taken to the dealer for the recall repair. The manufacturer was informed of the failure and provided a reference number from the dealer for the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 90,000.

FUEL SYSTEM, GASOLINE

The contact owns a 2018 Ford Escape. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the purge valve had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 129,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Edge. The contact stated that while her husband was driving 60 MPH, the vehicle jerked, and the temperature gauge went to hot(H). The contact stated that the check engine and two unknown warning lights were illuminated. The vehicle was steered to the side of the road, and when the hood was opened, the contact and her husband smelled a burning odor. The vehicle was towed to an independent mechanic, where it was diagnosed that the coolant had gone through the exhaust and the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to a dealer, where it was diagnosed that there was coolant intrusion into two cylinders from a cracked engine block, allowing coolant vapor out of the exhaust, and the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 116,000.

UNKNOWN OR OTHER

Check engine light first appeared early May 2025 days after the car started running very roughly, then bucking upon startup; local mechanic said may need engine but should go to dealer; dealer towed a couple of days later as engine light had begun to blink and said it couldn't be driven; a few days later dealer reported coolant leaking into combustion chamber and would need a new engine at $12,860. Apparently a known failure as reported in Technical Service Bulletin 22-2229, date 6/9/2022 for vehicles including my 2018 Ford Escape Titanium 2.0 L Ecoboost with only 44k miles, final assembly Louisville KY. Reported danger of engine failure while driving, possible fire.

POWER TRAIN

Check engine light first appeared early May 2025 days after the car started running very roughly, then bucking upon startup; local mechanic said may need engine but should go to dealer; dealer towed a couple of days later as engine light had begun to blink and said it couldn't be driven; a few days later dealer reported coolant leaking into combustion chamber and would need a new engine at $12,860. Apparently a known failure as reported in Technical Service Bulletin 22-2229, date 6/9/2022 for vehicles including my 2018 Ford Escape Titanium 2.0 L Ecoboost with only 44k miles, final assembly Louisville KY. Reported danger of engine failure while driving, possible fire.

ENGINE

Check engine light first appeared early May 2025 days after the car started running very roughly, then bucking upon startup; local mechanic said may need engine but should go to dealer; dealer towed a couple of days later as engine light had begun to blink and said it couldn't be driven; a few days later dealer reported coolant leaking into combustion chamber and would need a new engine at $12,860. Apparently a known failure as reported in Technical Service Bulletin 22-2229, date 6/9/2022 for vehicles including my 2018 Ford Escape Titanium 2.0 L Ecoboost with only 44k miles, final assembly Louisville KY. Reported danger of engine failure while driving, possible fire.

ENGINE

The contact owns a 2018 Ford Escape. The contact stated that when the vehicle was started, the check engine warning light illuminated. The vehicle was parked for several hours and then started, and the check engine warning light was no longer illuminated. The contact stated that while driving at an undisclosed speed, the vehicle started shaking, lost motive power, and the engine warning light started flashing. The contact pulled over to the side of the road, restated the vehicle and the check engine warning light became illuminated. The vehicle was taken to the residence. The vehicle was then taken to a dealer where it was diagnosed and determined that the spark plugs needed to be replaced. Additionally, the mechanic observed coolant leaking into the engine and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 61,000.

ENGINE

The contact owns a 2018 Ford Escape. The contact stated that upon start the vehicle, the check engine warning light illuminated. The vehicle was taken to a local independent mechanic where the vehicle was diagnosed with a cylinder #2 misfire. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 96,000.

FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER

The contact owns a 2018 Ford Escape. The contact stated that while driving on several occasions at various speeds, the vehicle was shuddering and shaking abnormally. The check engine waning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the EVAP purge valve needed to be replaced. The vehicle was repaired but the failure reoccurred two days later. The vehicle was taken back to the independent mechanic where it was diagnosed and determined that the spark plugs needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was then taken to a dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 129,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while driving on several occasions at various speeds, the vehicle was shuddering and shaking abnormally. The check engine waning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the EVAP purge valve needed to be replaced. The vehicle was repaired but the failure reoccurred two days later. The vehicle was taken back to the independent mechanic where it was diagnosed and determined that the spark plugs needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was then taken to a dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 129,000.

ENGINE

The gasket cracked and coolant leaked into the #2 cylinder.

ENGINE

Engine is shaking car. Appearing to misfire. Car was on highway when this occurred.

UNKNOWN OR OTHER

Check engine light came on ON DAY OF MY FINAL PAYMENT!! Mechanic said there had been issues and possible recall to fix. Antifreeze leaking into engine causing need to replace engine

POWER TRAIN

Blown engine, misfire cylinder 3 coolant leaking into cylinder 3, block cracked...smuttering. problem has been identified by our mechanic, and Ford has been called for a replacement engine. Check engine light was on.

ENGINE

Blown engine, misfire cylinder 3 coolant leaking into cylinder 3, block cracked...smuttering. problem has been identified by our mechanic, and Ford has been called for a replacement engine. Check engine light was on.

ENGINE

Ford EcoBoost 1.5l block has design flaws, causing coolant to enter into the block which causes the car to studder and reduce speed due to a misfire happening in the engine. Inspection upon request approved. Car acted completely fine, as we entered onto the highway we started to pick up speed as traffic is very fast, about 100 yards after entering the highway the vehicle failed causing sudden reduce engine performance. Traffic caught up to us as we veered to the far right shoulder, almost getting rear ended and causing a multiple car pileup. Car was towed to the Ford dealership for diagnosis, that was when ford told us this is a common issue on 1.5l EcoBoost's and common on all of the EcoBoost. There was a recall for this issue, but it does not pertain to this VIN due to the build location? There were no warning signs, no messages or any other symptoms to know this was going to happen. Ford knows about this EcoBoost problem and has made a new block to replace the design flawed 1.5l EcoBoost, but no recall on for anything in relation to this. Ford didn't notify us about this issue, which very easily could have ended in a horrible car accident and the death of the multiple people in the vehicle when it failed. THIS IS A HUGE SAFETY CONCERN AND FORD SHOULD TAKE FULL RESPONSIBILITY FOR THERE POORLY DESIGNED ENGINES! I'm very lucky my mother wasn't driving, as this could have ended very horribly.

ENGINE

Bought a used car from Marsh Auto Sales in Ortonville Michigan in April, the very next day the check engine light came on and car would not start. It kept saying “Engine Fault.” Finally got the car to start, drove it for the rest of the month, scheduled a service appointment but the car overheated, we were stuck on the side of the road, it would not run and the coolant was low. Looked on Ford’s website and there was a “Customer Satisfaction Recall or program - 19B37, Campaign number 21N12“ that issued a recall for a the exact problem and the engine needed to be replaced. They issued the recall during Covid, and Im sure it was hard for the original owner to submit it for service as getting appointments was extremely hard. I called Ford, and Marsh Auto Sales and neither were willing to help.

ENGINE

Experiencing coolant intrusion with a 2018 Ford Escape. Ford is charging $8,000 for the repair. This is known issue with the vehicle. They instituted a temporary program to fix the vehicle free of charge but has expired in 2022. Ford should have recalled the vehicle for this issue. It is unacceptable they can charge so much for a known issue, that they acknowledge is their own fault.

ENGINE

Check engine light came on and coolant tank was nearly empty after refilling it days before. Mechanic confirmed engine failure.

ENGINE

Check engine light came on and engine running rough. Shop found coolant leaking into cylinders due to issue with the make of the engine. Needs a new engine before it can be drivable. This is a known problem with these engines that Ford is aware of but a formal recall has not been issued.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the cylinder, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not under recall. The contact was referred to the NHSTA Hotline for assistance. The approximate failure mileage was approximately 65,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated while driving 35 MPH, the vehicle stalled. The contact stated that the vehicle was shaking with the check engine warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed and determined that coolant was leaking into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 75,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the vehicle experienced a rough start and was sputtering abnormally. Additionally, there was white and blue smoke coming out of the exhaust pipes. The contact stated that the check engine warning light was intermittently illuminated. The contact stated while driving at an undisclosed speed, the message “Engine Overheating - Pull Over” was displayed. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine. The dealer determined that the engine block needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N12. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 64,452.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated while driving 35 MPH, the check engine warning light illuminated, prompting the contact to discontinue driving the vehicle. The vehicle was taken to the dealer, and it was determined that there was coolant intrusion into the engine, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 70,000.

ENGINE

HAD TO TAKE THE VEHICLE INTO THE DEALER THE END OF APRIL 2025 FOR OIL LEAK THAT THEY DISCOVERED. IT WAS FIXED. THEN ON MAY 8 2025 CHECK ENGINE LIGHT CAME ON SO HAD IT TOWED TO FORD DEALER. THEY COULDN'T FIND ANY THING WRONG. CAR HAD WHITE SMOKE, SHAKING WHEN STARTING AND SMELLED LIKE OIL. THEY HAD IT 6 DAYS BEFORE RETURNING IT. THEY SAID THE WHITE SMOKE WAS NORMAL FOR AN OLDER CAR BECAUSE THE EXHAUST STSTEM IS OLDER. HUH??? SO THEN ON MAY 29 2025 THE CAR STILL HAD THE WHITE SMOKE WHEN STARTED. MOVED CAR DOWN THE DRIVEWAY INTO THE STREET AND IT DIED. IT WOULD NOT MOVE AND WAS SITTING IN THE MIDDLE OF THE STREET. LET IT SIT FOR A WHILE AND WAS ABLE TO MOVE IT BACK INTO THE DRIVEWAY. CALLED DEALER AGAIN AND ASKED THEM TO TOW IT AGAIN. DEALER SAID THE WALL WAS CRACKED AND THE COOLANT HAD LEAKED INTO THE CYLINDERS AND THE ENGINE NEEDED TO BE REPLACED AT A COST OF $10,000.00. OH AND THAT WAS A DISCOUNTED PRICE. THE WARRANTY HAD RAN OUT 86 MILES BEFORE. I ASKED FORD MOTOR CO. IF THEY WOULD DO ANYTHING ABOUT IT AND THEY SAID THEY HAD NO PROGRAMS TO PAY FOR IT. THEY SOLD A FAULTY VEHICLE AND SHOULD HAVE TO PAY FOR THE REPAIRS, NOT ME. IT WAS A DANGER TO DRIVE AND WE AS OWNERS WERE NOT TOLD ABOUT IT.

POWER TRAIN

HAD TO TAKE THE VEHICLE INTO THE DEALER THE END OF APRIL 2025 FOR OIL LEAK THAT THEY DISCOVERED. IT WAS FIXED. THEN ON MAY 8 2025 CHECK ENGINE LIGHT CAME ON SO HAD IT TOWED TO FORD DEALER. THEY COULDN'T FIND ANY THING WRONG. CAR HAD WHITE SMOKE, SHAKING WHEN STARTING AND SMELLED LIKE OIL. THEY HAD IT 6 DAYS BEFORE RETURNING IT. THEY SAID THE WHITE SMOKE WAS NORMAL FOR AN OLDER CAR BECAUSE THE EXHAUST STSTEM IS OLDER. HUH??? SO THEN ON MAY 29 2025 THE CAR STILL HAD THE WHITE SMOKE WHEN STARTED. MOVED CAR DOWN THE DRIVEWAY INTO THE STREET AND IT DIED. IT WOULD NOT MOVE AND WAS SITTING IN THE MIDDLE OF THE STREET. LET IT SIT FOR A WHILE AND WAS ABLE TO MOVE IT BACK INTO THE DRIVEWAY. CALLED DEALER AGAIN AND ASKED THEM TO TOW IT AGAIN. DEALER SAID THE WALL WAS CRACKED AND THE COOLANT HAD LEAKED INTO THE CYLINDERS AND THE ENGINE NEEDED TO BE REPLACED AT A COST OF $10,000.00. OH AND THAT WAS A DISCOUNTED PRICE. THE WARRANTY HAD RAN OUT 86 MILES BEFORE. I ASKED FORD MOTOR CO. IF THEY WOULD DO ANYTHING ABOUT IT AND THEY SAID THEY HAD NO PROGRAMS TO PAY FOR IT. THEY SOLD A FAULTY VEHICLE AND SHOULD HAVE TO PAY FOR THE REPAIRS, NOT ME. IT WAS A DANGER TO DRIVE AND WE AS OWNERS WERE NOT TOLD ABOUT IT.

ENGINE AND ENGINE COOLING

The contact's grandson owns a 2018 Ford Escape. The contact was informed by his grandson that the engine was misfiring significantly. The contact's relative, who was a mechanic at a Ford dealer arrived at the residence and diagnosed the vehicle with DTC: PO302 and PO316. The mechanic determined that there was coolant intrusion in the engine, and the engine block needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.

POWER TRAIN

The vehicle flywheel is currently damaged at around 66000 miles. There are currently no warning lights for it at this time. There is a loud knocking sound that is known to get louder when turning the AC on.

ENGINE

Coolant intrusion. Engine fault light came on and then the engine overheating light came on. Coolant was empty. Added coolant. Coolant emptied. No puddles on ground. No visible leaks. Problem confirmed by dealership. Owned vehicle for a week before the issue appeared. Outside the 21N12 customer satisfaction program by a month.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact stated that the coolant level was extremely low, and there was white smoke coming from the exhaust pipes. The contact stated that a diagnostic scanner was used to diagnose the vehicle and retrieved DTC: P0301. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 94,000.

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated that while driving or reversing from a complete stop, the vehicle was shuddering and there was an abnormal waterflow sound coming from the dashboard. The vehicle was taken to Advance Auto, where it was diagnosed and determined that the spark plugs needed to be replaced. The contact stated that upon taking the vehicle to the dealer for an oil change and spark plug replacement, the contact was informed that the spark plugs were frozen, and the failure could cause the vehicle to stall while driving. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 103,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated that while driving or reversing from a complete stop, the vehicle was shuddering and there was an abnormal waterflow sound coming from the dashboard. The vehicle was taken to Advance Auto, where it was diagnosed and determined that the spark plugs needed to be replaced. The contact stated that upon taking the vehicle to the dealer for an oil change and spark plug replacement, the contact was informed that the spark plugs were frozen, and the failure could cause the vehicle to stall while driving. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 103,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was advised that the engine had experienced coolant intrusion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 139,783.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed the vehicle with a cracked cylinder head and coolant intrusion into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the vehicle was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 52,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact was informed by his wife that while driving at various speeds and while the vehicle was idling, the vehicle was shaking abnormally. The contact was informed that the check engine warning light was illuminated. The contact stated that while the check engine warning light was illuminated, the vehicle failed to unlock using the key fob, and the driver had to unlock the vehicle manually by entering the code on the driver’s side door. The vehicle was taken to the dealer who diagnosed the vehicle and determined that coolant was leaking into cylinders #2 and #3. The dealer confirmed that the failure was related to Technical Service Bulletin: 22/2229; NHTSA ID Number: 10214126 (Engine and Engine Cooling) with a defective short block to be replaced by a long block. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was included in NHTSA ID Number: 10214126 (Engine and Engine Cooling). The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 53,600.

ENGINE

Vehicle has a known issue with the coolant leaking into the engine and causing the engine block to fail. This has been documented thousands of times with almost 100 complaints on this site. Our vehicle has 34,000 miles on it and the engine had catastrophic failure while driving, which could have caused a fatal accident. Thankfully, it didn't cause any damage or injuries. The engine is going to cost $10,500 to replace and Ford is not assisting with any of the cost. The Ford repair shop has confirmed that this is what occurred.

UNKNOWN OR OTHER

My vehicle received a short block repair under CSP 21N12 in 2023 at my ford dealership. Now, less than two years later, the same issue has returned — coolant intrusion into the cylinders, visible white exhaust, and oil leaks, with an estimate for the full repair is $15,000, from this same ford dealership where I purchased the car clearly the recall repair did not fix this issue of coolant intrusion. Dealer diagnosed the issue as long block pressure tested cooling system for over an hour system dropped 8 PSI, Engine consuming coolant into cylinders and burning through exhaust. Dealer Recommends replacing long block with new engine and replacing one time use parts with new turbo at 15k. I still owe on the loan this is the same problem as the recall.

ENGINE AND ENGINE COOLING

See attached document for complaint.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. The vehicle was able to restart. The vehicle was taken to an independent mechanic, where it was diagnosed that there was coolant intrusion into the cylinder, which caused the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer, where the same assessment was made; the contact was informed that the engine needed to be replaced. No further information was available. The manufacturer was made aware of the failure. The failure mileage was approximately 89,000. The VIN was not available.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while driving approximately 20 MPH, the check engine warning light started flashing, and the message "Engine Fault" was displayed. The vehicle was taken to a certified mechanic, where the contact was informed that the coolant reservoir was empty, and the coolant reservoir was refilled. The vehicle was taken to the dealer, where it was diagnosed that the water pump had failed and needed to be replaced. The water pump was replaced; however, the failure recurred approximately three and a half hours later. The vehicle was inspected by a certified mechanic who noticed that the coolant reservoir was empty and refilled the coolant reservoir; however, the mechanic noticed that the coolant had lowered by a quart the following morning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was filed. The manufacturer referred the contact to the NHTSA Hotline to file a vehicle safety complaint. The failure mileage was unknown.

POWER TRAIN

At 46000 miles mileage cylinder 3 misfired. This led to sudden engine slowdown on a busy street. Headgasket broke and coolant intruded into engine causing total engine failure.

ENGINE

At 46000 miles mileage cylinder 3 misfired. This led to sudden engine slowdown on a busy street. Headgasket broke and coolant intruded into engine causing total engine failure.

ENGINE

From what I understand, the engine malfunctioned in a way that caused the cylinder compression to fail in several cylinders, but not all. This caused the car to stutter, shake, and slow down significantly in traffic on the highway. A warning popped up on the dashboard that said to shut the car down as soon as possible. We pulled over right away, which left us on a bridge on the highway. This endangered us as well as passing traffic, and then the tow truck person as well. We had to have the entire engine replaced in the car, which then after about 25 miles of driving, had the exact same problem (thankfully, in a 25 mph neighborhood this time). The problem has been replicated by the service center several times. They have now installed a total of three replacement engines that were all defective.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and the engine overheated. The vehicle was taken to the dealer where it was diagnosed with a coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced; however, the vehicle was not repaired. The contact stated that the failure had previously occurred, and the engine was replaced at 18,000. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 97,000.

ENGINE

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and the engine overheated. The vehicle was taken to the dealer where it was diagnosed with a coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced; however, the vehicle was not repaired. The contact stated that the failure had previously occurred, and the engine was replaced at 18,000. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 97,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while driving at various speeds, the engine was rattling while idling with the check engine warning light illuminated. The vehicle was taken to a dealer where it was discovered that there was coolant intrusion into the engine. The contact was informed that the engine long block was damaged, which resulted in engine failure. The contact was informed that the vehicle was not covered under warranty and was given an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was provided a case number. The contact was then referred to the NHTSA Hotline to report the failure. The failure mileage was 108,738.

FUEL/PROPULSION SYSTEM

Faulty purge valve control valve. Which is a common issue with the 2018 Ford Escape and there is an active recall for this issue. However my car was not included and I’m experiencing this issue.

ENGINE

Coolant intrusion

ENGINE

Purchased 2018 Escape at 64,xxx miles and was doing well. At around 86,xxx miles noticed a misfire and white smoke out of the exhaust. Took it to a shop and they did tests. They confirmed that it had coolant intrusion on cylinders 2 & 3. Since it is 2,000 miles over the 21N12 FoMoCo said we are basically on our own for repairs. Thank for being so stand up for your products Ford!!

ENGINE

All of a sudden, right around 108,000 miles, the check engine light came on. Upon several mechanic visits, and replacing ignition coils, and spark plugs, and even doing a system engine oil flush, the check engine light keeps coming back on. The same code is displayed, a cylinder 2 and 3 misfire. Upon further investigation, I've found that this is a common issue that happens with the same model as my vehicle and instances occur with various mileage on the vehicle, some reported from 15,000 and up to 240,000 miles on the vehicle. During my research, I found that Ford realized that this was the engine type itself being at fault and changed from a short block engine to a better one going forward. I've also read reports that Ford has corrected the issue by replacing the engine retroactively. I feel that this is a major safety concern, as I was told be several mechanics that it could fail while driving and shake uncontrollably, which as anyone who drives would know, could cause major collisions. I urge this agency to take corrective action against Ford Motor Company in general and in encouraging them to fix the issue in my vehicle.

UNKNOWN OR OTHER

I have a 2018 Ford Escape that I purchased 2 years ago. Three days ago, it would not start and when we got it to start white smoke came out and there was no coolant left in the chamber. There is no fluid under the car and the car warning light came on saying PowerTrain malfunction, reduced power. The fluid went in the cylinder we believe. We went to a Ford dealership and was told there are no recalls on this vehicle. When we looked up online we see that There was a Program 21N12 for this problem but because it's not a recall we can't use it. How do we get help with this?

ENGINE

My car was working fine. Two weeks ago, the check engine light came on, so I took it to a local repair shop. They said it had a misfire code and the car needed new spark plugs and a new ignition coil. My Escape has 86,000 miles on it. The check engine light went off, but a week later, the dashboard lit up like a Christmas tree and said engine was overheating, stop car immediately. I was about 1 block from my house. The car stalled and would not run at all. After about five minutes, I was able to start the car and limp back home. I called AAA and they towed it to a AAA repair center. Three days later, the repair center called and said that I needed a new engine. They told me that there was a known problem with these engines and that Ford would replace the engines in cars with 84,000 miles or less. They advised me to go to a dealer and see if they would replace the engine because I was so close to 84,000. I went to a Ford dealer and they said they would not replace the engine. They also said that if the Ford dealer replaced the engine, it would cost approximately $8,000. The car is valued at $10-12,000. I currently still owe $12,000 on this vehicle.

ENGINE

Engine coolant intrusion into Cylinder head. Vehicle is a 2018 with 95k miles on it. This is causing cylinder 1 misfiring and FORD is saying it requires a new engine block.

POWER TRAIN

In the middle of driving without warning, the vehicle started accelerating without shifting. It wasn't til I was pulled off the road and had only neutral that the vehicle had indicated a tranmission/power train issue

ENGINE

Ford is trying to say that my engine is blown, my check engine light came on at 105,000 miles and it said that my cylinder too was misfiring. I brought it to my mechanic and he replaced the coils and the spark plugs and the check engine light kept coming back on within a few hours I took the vehicle to my mechanic five times in three days the last time I took it to my mechanic the vehicle started overheat, there was no power, the vehicle is shaking, and it left me pretty much stuck on the side of the road with a child in my car.

POWER TRAIN

Ford is trying to say that my engine is blown, my check engine light came on at 105,000 miles and it said that my cylinder too was misfiring. I brought it to my mechanic and he replaced the coils and the spark plugs and the check engine light kept coming back on within a few hours I took the vehicle to my mechanic five times in three days the last time I took it to my mechanic the vehicle started overheat, there was no power, the vehicle is shaking, and it left me pretty much stuck on the side of the road with a child in my car.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while depressing the accelerator pedal, the vehicle hesitated before accelerating. The check engine warning light was illuminated. The contact stated that the failure was intermittent at first; however, the failure became worse. The vehicle was taken to a certified mechanic who diagnosed the vehicle and determined that the engine block had fractured, causing the engine to fail. The contact stated that there was coolant leaking into cylinder #1. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 90,000.

ENGINE

The contact owns a 2018 Ford Escape. The contact stated that while driving at 20 MPH and approaching a red traffic light, the vehicle began to jerk then suddenly lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the contact stated that upon reaching her destination, the vehicle stalled and had since not been able to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 127,000.

POWER TRAIN

The contact owns a 2018 Ford Escape. The contact stated that while driving at 20 MPH and approaching a red traffic light, the vehicle began to jerk then suddenly lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the contact stated that upon reaching her destination, the vehicle stalled and had since not been able to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 127,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated while the vehicle was in for routine maintenance, the mechanic discovered that the coolant reservoir was very low. The vehicle was taken to the local dealer, and it was diagnosed and determined that the cause of the failure was due to an engine head gasket leak and a cracked engine block. Additionally, coolant had leaked into the engine. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not eligible for the manufacturer's extended coverage related the failure. The failure mileage was 89,600.

ENGINE AND ENGINE COOLING

The contact's mother-in-law owns a 2018 Ford Escape. The contact stated that her mother-in-law had experienced a loss of motive power while driving at various speeds. The contact was informed that the check engine warning light was illuminated. The contact's mother-in-law had taken the vehicle to an independent mechanic who replaced the spark plugs, ignition coils, and fuel pump. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same mechanic who was able to diagnose that there was coolant intrusion into the engine. The mechanic referred the owner to a dealer for assistance. The dealer diagnosed the vehicle and confirmed that coolant had entered the cylinders and determined that the engine needed to be replaced. The vehicle was not repaired. The contact had researched online and related the failure to a known failure of the 2.0 liter engines. The manufacturer was informed of the failure. The failure mileage was 78,090.

ENGINE

The contact owns a 2018 Ford Escape. The contact stated that when the vehicle was started, there was an abnormal rumbling sound coming from the engine compartment, and the check engine warning light was illuminated. The contact stated that the vehicle accelerated normally, but while the vehicle was idling, the contact observed a rumbling sound coming from the engine compartment. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs needed to be replaced. The vehicle was repaired but the failure reoccurred three days later. The vehicle was taken to the same independent mechanic where it was diagnosed that the cylinders needed to be interchanged. The vehicle was repaired but the failure reoccurred five days later. The manufacturer was notified of the failure. The failure mileage was approximately 45,000.

ENGINE

Ecoboost 1.8l engine failure due to coolant leaking into the cylinders. Looks to be a very common issue that Ford is very aware.

ENGINE AND ENGINE COOLING

The contact's son owns a 2018 Ford Escape. The contact was informed by her son that the vehicle was experiencing excessive coolant consumption. The vehicle was taken to the dealer, where it was diagnosed that there was coolant leaking into the engine block. The dealer determined that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under TSB Number: 19-2346. The manufacturer referred the contact to the NHTSA Hotline for information on the reason why the vehicle was not covered under TSB Number: 19-2346. The failure mileage was approximately 76,643.

ENGINE

I purchased this car new [XXX]. It was running rough for some time but now has 90,000 miles on it. I took it in for the shifter cable recall. I told them it was running rough. The Ford dealership here in Arkansas said it was coolant leaking into cylinder #2. By researching, I found that Ford issued a Customer Satisfaction Program 21N12 in June 2022 for this specific issue. I never got a notice in the mail. Ford Motor company says this program stops at 84,000 miles or June 19, 2025 for me so I am out of luck since I have more than 84,000. This is wrong. It should apply to all mileage for such an issue. This should be a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the engine was misfiring. Additionally, the contact stated that the check engine warning light was later illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion in cylinder #4. The dealer determined that the bottom part of the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 109,701.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle experienced rough idling. The vehicle taken to the local mechanic who diagnosed an engine cylinder misfire in cylinder #3. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The contact stated that the engine was previously replaced due to the same failure. The failure mileage was 45,000.

FUEL/PROPULSION SYSTEM

My coolant is leaking into the motor. Shop gave me a quote for a whole new engine. I’ve seen so many posts on forums and many friends who own the same car having the same problem. Please please make Ford issue a recall as this is my only vehicle and I got it hoping to finally not have to worry about car problems for a while. It’s been 2 months since I bought it.

ENGINE

My coolant is leaking into the motor. Shop gave me a quote for a whole new engine. I’ve seen so many posts on forums and many friends who own the same car having the same problem. Please please make Ford issue a recall as this is my only vehicle and I got it hoping to finally not have to worry about car problems for a while. It’s been 2 months since I bought it.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating. The contact then discontinued driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion into the cylinders had resulted in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was not notified of the failure. The failure mileage was 76,000.

ENGINE

Check engine light came on at 103k miles with a P0302 error code. Replaced spark plugs and check engine light went away. 2 weeks later high engine temperature warning came on. Had it towed to a mechanic. Diagnosis was a cracked engine block with coolant leaking into cylinder number 3. Complete engine and turbo replacement is needed quoted at $11k.

POWER TRAIN

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. The service transmission warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the failure had previously occurred in 2022, and the transmission was replaced under warranty by the manufacturer. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 85,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated while driving 10 MPH in a parking lot, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who replaced the spark plugs and coil packs. The vehicle was taken to the local dealer where a heat test and bore were performed and confirmed there was a coolant intrusion in cylinder #3. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 142,621.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while driving at various speeds, the vehicle hesitated and jerked while depressing the accelerator pedal. The failure persisted and the check engine warning light illuminated. The vehicle was taken to an independent mechanic, and it was determined that there was coolant intrusion in cylinder #3, resulting in engine failure. The contact was notified that the failure was linked to Technical Service Bulletin: 212269. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 63,000.

ENGINE

I have a coolant intrusion in the 1.5L engine and now I have to have the entire engine replaced, and it will cost me more than the car is worth. This is a widely known problem and Ford refuses to include all year/make/models with this issue. I have no way to get my car fixed and it's been down for over a year now because I can't afford to get it fixed.

ENGINE

The car hit 101,000 miles, and the check engine light came on. I do not remember having the spark plugs replaces, so I took the car in to the dealership to have those done thinking that was the problem. They have the car for two days. The dealership replaced the spark plugs and the crank case. The day after the car came back it did not start. Then the next time I drove it, I made it half a mile down the road and it started smoking. After the car was towed to the dealership at 9:57 am, this is the first message I received from the dealership at 4:48pm on Tuesday. "I wanted to inform you the tech did take a look at the vehicle and found a bunch of codes to different parts of the system. The shop foreman, my manager, and my director are all involved to correct this for you. Still performing inspections of different parts of the engine & under the hood." The second message I received was 11:37 Thursday "I apologize, I had to leave office yesterday at 1030 unexpectedly. I have been catching up on everything since returning today. I was informed there is coolant intrusion on the engine after performing the spark plugs. That is what caused the vehicle to start overheating. Our sincere apologies. There is a recall on the vehicle for this exact concern. It calls for an engine replacement. However, your vehicle is outside of the allotted mileage for that recall. I have submitted to both Ford and our rep for assistance to have these repairs taken care of. Per my manager, Jess & director Chris, please stay in the loaner vehicle (our cost) until we can resolve this matter. I should have an answer from our rep/Ford by this afternoon." Then I did not hear from them again until the Monday after at 1:37 pm asking for me to call them. The news on the phone call was that it was an extended warranty not a recall and that Ford was not willing to do anything about it.

ENGINE

The coolant leaked, causing the need for a total engine replacement at only 68,000 miles. This has essentially totaled my vehicle, with the cost of repair exceeding the value of the car. It also placed my family and me at risk if the car had overheated. The vehicle has been inspected and the issue confirmed by my Ford dealer.

UNKNOWN OR OTHER

The vehicle was shaking really bad when started. I took the vehicle to a mechanic since it seemed like it was mis-firing. I was told the vehicle was leaking coolant into the 2nd cylinder causing damage to my engine. I was told I needed a whole engine replacement. I called Ford Customer care and was told there is no service programs for my VIN number. I also purchased the extended warranty when purchasing this vehicle which just expired in NOV 2024. I can't believe Ford will not honor this engine replacement when I just saw online this was an ongoing issue and my vehicle was was in the time frame of 96 months or $150,000 mile time frame.

POWER TRAIN

The vehicle was shaking really bad when started. I took the vehicle to a mechanic since it seemed like it was mis-firing. I was told the vehicle was leaking coolant into the 2nd cylinder causing damage to my engine. I was told I needed a whole engine replacement. I called Ford Customer care and was told there is no service programs for my VIN number. I also purchased the extended warranty when purchasing this vehicle which just expired in NOV 2024. I can't believe Ford will not honor this engine replacement when I just saw online this was an ongoing issue and my vehicle was was in the time frame of 96 months or $150,000 mile time frame.

ENGINE

The vehicle was shaking really bad when started. I took the vehicle to a mechanic since it seemed like it was mis-firing. I was told the vehicle was leaking coolant into the 2nd cylinder causing damage to my engine. I was told I needed a whole engine replacement. I called Ford Customer care and was told there is no service programs for my VIN number. I also purchased the extended warranty when purchasing this vehicle which just expired in NOV 2024. I can't believe Ford will not honor this engine replacement when I just saw online this was an ongoing issue and my vehicle was was in the time frame of 96 months or $150,000 mile time frame.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that an unknown error message related to the coolant was displayed on the instrument panel. The vehicle was taken to a local service center, where it was diagnosed with a blown head gasket due to coolant intrusion into the cylinders. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

ENGINE

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that an unknown error message related to the coolant was displayed on the instrument panel. The vehicle was taken to a local service center, where it was diagnosed with a blown head gasket due to coolant intrusion into the cylinders. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

ENGINE

Check engine light came on and car would produce shaking and bumping feeling up on startup Took vehicle to AAA tire and auto Sylvania, Ohio. Service shop performed diagnostic. Used scope to visualize coolant in the third cylinder of the engine. Tech said that the cylinder was almost completely full of coolant and engine would fail soon and would need replaced. A few days later the car is now producing smoke from the exhaust and is now undrivable due to safety concerns from smoke and potential failure while driving.

ENGINE

Vehicle acts like it wants to stall when it starts. I had it checked and it has coolant intrusion on cylinder 3 from engine block. Ford dealer says it does not fall under a replacement campaign. I called Ford consumer support and was told that if the vehicle had been manufactured in building A versus B, it would be fixed by Ford. So, all the same parts are used to manufacture the vehicles................they all will have the same issue. The 21N12 campaign needs to be expanded to cover all vehicles since they have the same motor which results in the same issue. This vehicle has 43,932 miles on it so it hasn't even lasted the 60,000 miles that one would expect the engine to last. I am requesting that the NHTSA assist in getting this engine replaced since it is a known issue. Ford needs to replace all faculty engines.

ENGINE

Ford Customer Satisfaction Program 21n12. Coolant intrusion into one or more cylinders for the 1.5L Ecoboost motor. Ford will not repair this motor under the 21n12 code beyond 7 years or 84,000 miles. CSP 19b37 is required prerequisite prior to performing the 21n12 repair, so the 21n12 repair timeline therefore should start at the date of the 19b37 repair. My vehicle is just 4 months out of the 7 years (in service date) and Ford won’t cover the repair. Vehicle is inoperable and the repair cost will exceed the cars value after repairs are made. The vehicle currently has 79,xxx miles which is unacceptable by today’s vehicle life standards.

ENGINE

This vehicle has a known issue with coolant intrusion into the engine, while driving down the highway this caused my car to instantly send an engine overheating message and send the car into limp mode. While driving in the left lane i quickly lost all power and was limited to roughly 10mph to try and merge across 3 lanes of traffic. There was a customer satisfaction program to fix this but i am 6k miles beyond qualifiying.

ENGINE

Recall 21n12 Was sold this car from ford dealership without them disclosing this recall that has been in affect for years Now being told that my engine failed due to this recall but that ford isn’t going to cover it due to it being past the recall date now and I was quoted $14,000 which is more than what the car was even worth in the first place

ENGINE

Coolant intrusion in engine block for the second time.

ENGINE

Short Block Coolant Intrusion as described in Customer Satisfaction Program 21N12 dated June 9, 2022.

ENGINE

I purchased a 2018 Ford escape from a dealership in 2023. Has know recall issue/ issues dealership should have notified me of. Also manufacturer warranty should cover but warranty is limited to time I didn't own the vehicle. Was not notified as required by statute.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the message "Service Engine Soon" was displayed, and the temperature gauge rose to hot(HOT). Additionally, the message "Stop the vehicle" was displayed while the vehicle was in park(P). The vehicle was taken to an independent mechanic, where it was diagnosed that there was coolant intrusion in the pistons or cylinders. The mechanic determined that the long block needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and informed the contact of Ford Campaign Number: 21N12. The manufacturer was notified of the failure and informed the contact that the vehicle could not be covered due to the mileage. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 98,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while attempting to start the vehicle, the engine failed to turn over. The check warning light was illuminated. The vehicle was towed to a local dealer, where it was diagnosed with coolant intrusion into the engine which caused the #4 spark plug to be rusted, and a failure with the long block. Upon further investigation, the contact related the failure to an unknown NHTSA Campaign Number; however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 137,000.

ENGINE

The contact owns a 2018 Ford Escape. The contact stated that while attempting to start the vehicle, the engine failed to turn over. The check warning light was illuminated. The vehicle was towed to a local dealer, where it was diagnosed with coolant intrusion into the engine which caused the #4 spark plug to be rusted, and a failure with the long block. Upon further investigation, the contact related the failure to an unknown NHTSA Campaign Number; however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 137,000.

SERVICE BRAKES

My husband were driving and per him and per my Son brake failed to work he stepped the break multiple times wouldn't work that RESULTED TO A CAR CRASH. I have a dashcam I reviewed the video the car had a weird noise then accelerated from 64-78 then that's it it crashed,, break didn't engaged The car is currently in Marion IL, I spoke with state farm they said they are in the process today in transferring the car to the closet state farm storage. I am ok for NHTSA to do forensics in the car. So let me know ASAP I can turn over the car to NHTSA for further investigation. Having the vehicle brand new for 6 years a 2018 ford escape titanium with no problem and been maintained brought to Golf Mill ford in Niles Il every 6 months and I was not told there is any problem in my car, the last time it was checked was January 2025 and all were fine I was told. The vehicle placed 5 lives was put at risk of death because of this break failure that shouldn't happen, this is something that needed checked ( and ESCALATED) and take seriously before multiple lives can possibly affected or taken. I HOPE FORD reach out to me of this matter I almost lost my husband and Son with this defect. No warning lights or anything for this brake failure and this 2018 ford escape vehicle should be updated with the technology but it's just a failure now I AM LEFT WITH NO CAR, and per state farm liable to the other party or defected car hit and we should me responsible FORD should take that responsibility. NOW I DONT KNOW IF I SHOULD GET ANOTHER FORD THE TRUST HAS BEEN TARNISHED NOT UNTIL MAYBE FROM FORD REACH OUT TO ME DIRECTLY. and I have Statefarm , I didn't feel that I was heard.. This is not our fault it's a defect. Hopefully NHTSA can help us investigate this matter.

ENGINE

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent, mechanic where it was diagnosed and determined that the engine block had failed, and the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 92,800.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated while starting the vehicle, the engine was idling roughly. The contact stated that when the engine had warmed up, the rough idling stopped; however, when the vehicle slowed down for a traffic signal or traffic sign, the vehicle started idling roughly. The contact stated that the check engine warning light illuminated, and the vehicle was taken to a local dealer. The vehicle was diagnosed, and it was determined that there was coolant intrusion into the engine block, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The contact researched online and related the failure to manufacturer's Customer Satisfaction Program: 21N12 Coolant Intrusion into the Engine (Engine and Engine Cooling). The failure mileage was approximately 61,000.

ENGINE

What component or system failed or malfunctioned, and is it available for inspection upon request?: The engine - coolant leaked and is leaking into one of the piston heads - this is in line with what has happend to several others regarding their Ford Escape. How was your safety or the safety of others put at risk?: The engine was miss-firing - luckly I took it in before anything serious happened, but when I press the gas, it didn't always accelerate. Has the problem been reproduced or confirmed by a dealer or independent service center?: Yes, both Ford HQ and the dealership have confirmed this problem. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?: Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?: Engine light was flashing.

SEAT BELTS

The drivers side seat belt won't retract like it should. It's very slow and getting worse. Ford won't fix it. I'm not going to drive it until I can get it fixed because I feel that vehicle is unsafe to drive.

ENGINE

Coolant leaking into cylinders caused engine failure at approx 113,000 miles. I took it to a dealership and they said the engine had to be replaced. I did so and had it replaced at $8464.12 This is a known problem with this Ecoboost engine

ENGINE

Coolant intrusion leak. Car came up with 3rd misfire. Changed spark plug and coil. Came back with same code. The car starts bag. I will fill coolant and the next day it is empty.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while her daughter was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into various cylinders had resulted in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 103,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while driving at various speeds, the vehicle shuddered and hesitated while accelerating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed, and the contact was advised that the engine had experienced coolant intrusion, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 119,000.

ENGINE

Check engine light came on. Fault indicated cylinder #2 misfire. Took vehicle into Ford dealer to diagnose failure. Informed that cylinder #2 has coolant leaking into the cylinder and repair would require that the engine block be replaced. Estimate for repair approximately $10,000. I understand that Ford had a design problem with the 1.5 L Eco Boost engine that was installed in some 2018 Escape models but any opportunity to get this vehicle repaired by Ford has elapsed. Vehicle currently has approximately 109000 miles on the odometer.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light intermittently illuminated. The vehicle later had white smoke coming from the exhaust pipe while driving. The vehicle was taken to the dealer for an oil change, and the contact was informed that there was coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not yet repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was 11,080.

ENGINE

Check engine light came on. Took it to a mechanic and they changed the plugs and coils due to misfire. About a month later, check engine light came on and I received an alert on Ford pass app. The alert said power train failure. Had the dealer pick it up for service. Told today I need a new engine due to coolant intrusion. Looked up the issue and it is a well known problem. I had the related recall done in 2020. The dealer said I don’t qualify for the fix because I have over 84000 miles. I was told the parameters are 84 months and 84000 miles. I am less than 84 months but my mileage is at 88500 and I need a new engine. Less than 5000 miles and was told by the dealer I don’t qualify. Car has been serviced regularly and initial recall done when it was due. This repair should be covered by Ford.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was stationary, the vehicle needed to be jumpstarted. The check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle with a failure with the head gasket, which caused a misfire in cylinder #2, and stated that the engine needed to be replaced. The independent mechanic had taken a video of the failure. The dealer was not made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 35,835.

ENGINE

The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was stationary, the vehicle needed to be jumpstarted. The check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle with a failure with the head gasket, which caused a misfire in cylinder #2, and stated that the engine needed to be replaced. The independent mechanic had taken a video of the failure. The dealer was not made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 35,835.

ENGINE

Coolant leak. Cylider# 3. Cracked cylinder. 61000 miles Engine replaced.

ENGINE

Engine is unsafe to drive. Paid over $1400 in repairs just to find out the engine is a faulty engine. Engine failed due to coolant intrusion. Vehicle is not safe to drive. Veh has less than 100k miles. Happened randomly car engine shakes violently and sputters.

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

The contact's mother owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into the cylinders and that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 19B37 (Powertrain Control Module Reprograming); however, the vehicle was not included. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in the Customer Satisfaction Program. The failure mileage was approximately 80,000.

ENGINE AND ENGINE COOLING

The contact's mother owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into the cylinders and that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 19B37 (Powertrain Control Module Reprograming); however, the vehicle was not included. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in the Customer Satisfaction Program. The failure mileage was approximately 80,000.

POWER TRAIN

My car had less than 143,000 miles on it and started shuddering going down the highway. I was able to get pulled over and have taken it to a mechanic shop and they diagnosed it as a bad transmission. With metal shavings in the fluid. They also said they had another escape there with exactly the same issue. As well as I have seen that there are now class actions going on for this issue. And that Ford was aware of the issue as a consumer I feel this should not be allowed

VISIBILITY

The contact owns a 2018 Ford Escape. While the contact's daughter was driving at an undisclosed speed, the driver became aware of an extremely loud sound coming from the vehicle. The contact's daughter stopped and parked the vehicle. The contact's daughter performed an inspection of the vehicle. The contact's daughter attempted to roll down the front driver's window and noticed that the glass had fractured inside the door panel. The vehicle was not taken to an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 120,111.

ENGINE

The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was parked, the vehicle shuddered. The Check Engine, Transmission, and Battery, along with several other unknown warning lights were illuminated; the "Service Engine Soon" and "Power Train Malfunction" messages were displayed on the instrument panel. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced. The contact did research and was made aware of an unknown NHTSA Campaign Number however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 84,000. 

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed with coolant intrusion into the head gasket. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred contact to the NHSTA Hotline for assistance. The approximate failure mileage was 68,351.

POWER TRAIN

My short block engine failed in the middle of pulling out onto a 4 lane roadway while my two children were in the vehicle. We were almost hit from behind as I lost power while entering the roadway. The vehicle was taken to and diagnosed by a Ford dealership as needing a short block and full engine rebuild. There was no warning or problems before the failure. My vehicle has 23,000 miles on it and is currently waiting for repairs at an independent shop because I cannot afford another new vehicle at this time.

ENGINE

My short block engine failed in the middle of pulling out onto a 4 lane roadway while my two children were in the vehicle. We were almost hit from behind as I lost power while entering the roadway. The vehicle was taken to and diagnosed by a Ford dealership as needing a short block and full engine rebuild. There was no warning or problems before the failure. My vehicle has 23,000 miles on it and is currently waiting for repairs at an independent shop because I cannot afford another new vehicle at this time.

ENGINE

Coolant leaking into cylinder head and causing misfire in ignition coil 4. Car is using mass amounts of coolant but no leak. Codes are reading misfire in 4th ignition coil as out lined in the following: TECHNICAL SERVICE BULLETIN 1.5L EcoBoost - Low Coolant, White Exhaust Smoke And/Or Illuminated MIL - Built On Or Before 06-Apr-2019 19-2139. Yes it's available on request. The car would studder while running in traffic causing people to stop short or significant risk of being rear ended because the car would not excelerate as built too. No. Vehicle has not been inspected by manufacturer, police etc. It has been confirmed by an independent service person. MiL light came on. In March and coil 4 closest to the cylinder was replaced. The problem resurfaced April 19th 2025 and it was looked at again. Once again coil 4 was misfiring again and the plugs were looked at again and they were corroded with coolant even though they had just been replaced March 2nd. This is a known issue with Ford they are well aware and choose to do nothing even though there is a specifically detailed TSB 19-2139 detailing the very issue that is going on with my car.

ENGINE

2018 ford escape , purchased brand new. . check engine light went on .was on. brought to mechanic; coolant level was low . Engine was misfiring. Reason for check engine light. Discovered one spark plug stuck and corroded. Discovered the reason that coolant was empty. It leaked into the engine. Mechanic says it is a closed system so it cannot be readily discovered. said coolant leaked into the engine . now need new engine. mechanic said this is a design flaw of ford and that many other ford escape owners have the same issue. I paid off my car. I was quoted over 7k to replace the engine. Miles are low on this vehicle. This is unconscionable that Ford has not issued a recall regarding this issue when it appears so many ford owners are having the exact same issue and all are told to pay for a new engine

ENGINE

The contact owns a 2018 Ford Escape. The contact stated while driving 50 MPH, the transmission became inoperable. There were no warning lights illuminated. The contact stated that the transmission shifted hard while changing gear and the transmission was also slipping. The vehicle was taken to a dealer where it was diagnosed with transmission failure. The vehicle was repaired. On a separate occasion, the contact stated that the vehicle was taken for maintenance, and the contact was informed that one of the cylinders was stuck. The vehicle was diagnosed with head gasket failure due to coolant intrusion. The vehicle was not repaired for the most recent failure. The manufacturer was made aware of the failure. The failure mileage was approximately 86,500.

POWER TRAIN

The contact owns a 2018 Ford Escape. The contact stated while driving 50 MPH, the transmission became inoperable. There were no warning lights illuminated. The contact stated that the transmission shifted hard while changing gear and the transmission was also slipping. The vehicle was taken to a dealer where it was diagnosed with transmission failure. The vehicle was repaired. On a separate occasion, the contact stated that the vehicle was taken for maintenance, and the contact was informed that one of the cylinders was stuck. The vehicle was diagnosed with head gasket failure due to coolant intrusion. The vehicle was not repaired for the most recent failure. The manufacturer was made aware of the failure. The failure mileage was approximately 86,500.

ENGINE

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the cylinder and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to contact the dealer. The dealer was made aware of the failure. The vehicle was taken to the dealer and was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure, and a case was filed. The contact provided financial assistance towards the cost of the repair. In addition, the contact was informed that the vehicle was above the mileage limitations, and the Extended Warranty coverage could not be applied. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 118,000.

WHEELS

After removing the lugnuts so many times, they no longer stay tighten. Eventually, the bolts will wear out causing your nuts to continuously come loose. I got new tires not even 2 weeks ago and ever since, they won't stay tightened. One of them won't tighten at all, it's striped out. This is not normal wear and tear. I didn't start experiencing issues with it until I had my tires removed 6 times in less than 6 months for suspension repairs, new tires, and regular maintenance. This isn't even this first I'm hearing of this issue with this same car. I've had several mechanics ask me if I've ran into the issue yet since it's so common. This on top of the 6f35 transmission failures in this car (amd other things) these things aren't safe to drive.

POWER TRAIN

The contact called for a friend who owns a 2018 Ford Escape. While the contact's friend was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the failure had occurred while the vehicle was driven uphill. The vehicle was towed to an independent mechanic, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was being repaired. The contact was informed that the parts were on backorder. The manufacturer was made aware of the failure but did not assist. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 105,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated while driving approximately 75 MPH, he observed liquid moving and the message "Engine overheating" was displayed. The check engine warning light was illuminated. The vehicle was steered to the side of the road, turned off, and the hood was opened, and the engine was inspected. The contact stated there was no visible failure with the vehicle, and the vehicle was restarted. The vehicle was taken to a dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 143,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light illuminated, with the message "Service Vehicle Now" displayed. The vehicle was taken to the local dealer, who diagnosed the vehicle and determined that there was coolant intrusion into the cylinders and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 59,900.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while driving on a main road at 45 MPH, the temperature gauge indicated that the engine was overheating. No warning lights were illuminated. The contact pulled over to the side of the road to inspect the vehicle under the hood and discovered that the engine oil was low and appeared to be mixed with water. The vehicle was towed to a local dealer, where it was diagnosed, and the contact was informed that the engine block was cracked and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 83,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light illuminated, and the message "High Engine Temperature" was displayed. The vehicle was taken to the local dealer who diagnosed that there was coolant mixed into the engine oil, and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 106,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that occasionally while driving 60 MPH, the message “Engine Overheating" was displayed on the instrument panel. The contact pulled over to the side of the road, turned off the vehicle, and waited for the engine to cool down. The contact checked the coolant reservoir, and the coolant reservoir was empty. The contact arrived at the residence and checked the coolant reservoir, and the coolant reservoir was half empty. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the cylinder, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related to the failure of Ford Campaign Number: 21N12. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 53,926.

POWER TRAIN

The contact owns a 2018 Ford Escape. The contact stated that the vehicle failed to accelerate as needed while driving at various speeds. The RPM failed to immediately lower when the accelerator pedal was released. The failure was intermittent. The contact stated that while driving approximately 65 MPH and releasing and depressing the accelerator pedal off an exit to the right, the vehicle failed to respond as needed. The vehicle was pulled into a nearby parking lot and parked. The “Transmission Fault – Service” warning light was illuminated. The vehicle was towed to the dealer, who diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was approximately 86,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was being serviced at the dealer, the contact was informed that there was coolant intrusion into the cylinder and spark plugs. There was no warning light illuminated. The dealer related the failure to Ford Campaign Number: 21N12. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was 87,119.

ENGINE

On March 27th 2025 I had engine light come on. I went to valvoline and received a diagnostic test. The test said misfire cylinder 1. I called Ford dealership in two counties and was told they can't see me for a month. I went to pep boys and they replace my spark plugs. Next day engine light and a fault service now came on. I was able to get into gmc who said they found the problem on April 4th. By April 7th again all lights on for service. Pep boys said they could see me by the 10th and Ford dealership by the 30th of April. By the time I made it to pep boys, the head gasket head is beyond repairs and now I need a new engine. All escapes no matter what the mileage should have been recalled. But they didn't and now I have to get a new engine.

ENGINE

Engine is losing coolant. 2018 Ford Escape with 64000 miles on it. Was recalled by Ford, however our VIN was not included. This is not right, some people are getting help getting it fixed and we cannot. Coolant intrusion.

ENGINE

The contact owns a 2018 Ford Escape. The contact stated that while the contact's wife was driving at an undisclosed speed, the engine overheated warning light illuminated, and the vehicle stalled. The contact's wife drove the vehicle to the shoulder of the road. The vehicle lost motive power. The vehicle was restarted, however, the vehicle failed to start as intended. The vehicle was towed to an independent mechanic, where it was diagnosed with a failed coolant pump. The contact was informed that the coolant pump needed to be replaced. The vehicle was repaired. The contact stated that a few days later, the contact's wife checked the coolant level and determined the coolant reservoir was empty. The contact's wife refilled the coolant reservoir, however, the failure reoccurred. The vehicle was taken back to the independent mechanic, where it was diagnosed with a coolant leak in cylinder one and a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The contact was informed of an unknown recall repair which had a similar failure description, however, the VIN was not associated with the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 85,000. The VIN was unavailable.

ENGINE

Coolant intrusion, need new engine

ENGINE

I purchased my 2018 Ford Escape Ecoboost in June 2024 with 64K miles. Two weeks later the engine light came on with the code for misfire in cylinder 1. I brought it back to the dealer which they cleared it stating it was old history that needed to be cleared. In October the same code came on and the spark plugs and coil was replaced. Then in January the engine light came on with the same code then when would go off right before I’d bring it in. I was told that it was a common occurrence with the car (light going on and off) it began again end of March, on for a few days then off. I took it in on April 9th and they told me it was a complaint leak into the cylinder 1 and needs a long block replacement which will cost $9600.00 over half the cost of the vehicle. The vehicle has 76k miles. I was told there’s class action lawsuits about this issue. My mom has the same vehicle and it also happened to her right before her warranty went out at 56k miles and the engine was replaced.

ENGINE

Coolant leaking into engine. Engine failure

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was started and running, the vehicle shuddered, with the check engine warning light illuminated. The vehicle was taken to Auto Zone, where a handheld diagnostic scanner indicated that there was a misfire in cylinder #4. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 75,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that occasionally while driving at various speeds, the vehicle shuddered abnormally. An unknown warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed with low anti-freeze, several cracked cylinder gaskets, coolant intrusion, and in need of an engine replacement due to cylinder #3 misfire. The local dealer was contacted; however, the VIN was not associated with any recalls. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.

ENGINE

The contact owns a 2018 Ford Escape. The contact stated that occasionally while driving at various speeds, the vehicle shuddered abnormally. An unknown warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed with low anti-freeze, several cracked cylinder gaskets, coolant intrusion, and in need of an engine replacement due to cylinder #3 misfire. The local dealer was contacted; however, the VIN was not associated with any recalls. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.

ENGINE AND ENGINE COOLING

See attached document for complaint.

ENGINE

Engine coolant leaks causing the engine to misfire. Requires a new engine.

STEERING

The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the message "Steering Assist Fault - Seek Service" was displayed , and the steering wheel was difficult to turn. The contact's husband assisted the contact in driving the vehicle to an independent mechanic. The mechanic diagnosed that the electric steering rack had failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 15,108.

POWER TRAIN:AUTOMATIC TRANSMISSION

The contact owns a 2018 Ford Escape. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. There was no warning light illuminated. The vehicle was taken to the dealer, where the engine block was replaced twice, the transmission was replaced twice, and the front axle was replaced; however, the failure persisted. The vehicle was taken to the dealer it was purchased from, Steven's Jersey City Ford (740 NJ-440, Jersey City, NJ 07304), and the engine block was replaced a third time; however, the failure persisted. The contact stated that while one of the dealers was in the process of replacing the engine, the dealer informed the contact that there were metal shavings inside the engine. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the dealer for assistance. The failure mileage was approximately 15,000.

ENGINE

The contact owns a 2018 Ford Escape. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. There was no warning light illuminated. The vehicle was taken to the dealer, where the engine block was replaced twice, the transmission was replaced twice, and the front axle was replaced; however, the failure persisted. The vehicle was taken to the dealer it was purchased from, Steven's Jersey City Ford (740 NJ-440, Jersey City, NJ 07304), and the engine block was replaced a third time; however, the failure persisted. The contact stated that while one of the dealers was in the process of replacing the engine, the dealer informed the contact that there were metal shavings inside the engine. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the dealer for assistance. The failure mileage was approximately 15,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while her son was starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who replaced the spark plugs, but the failure recurred. The vehicle was taken to the dealer, who determined that there was radiator fluid leaking into the engine, causing a misfire. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 120,000.

ENGINE

The coolant started leaking and this caused the head gasket to blow

ENGINE

At 63000 miles my car keeps leaking engine coolant. Ford is telling me I need a whole new engine! Never have had an accident. Cannot afford this. Have called Ford customer service. Out of warranty. Was told to report here. Have read that many people who own this car with same model and year have experienced this

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated while starting the vehicle, there was an engine misfire, and the vehicle was idling rough. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the water pump needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred. The vehicle was taken back to the same dealer where it was diagnosed and determined that the ignition coils and spark plugs needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact returned the vehicle to the same dealer and was advised that there was coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 123,000.

ENGINE

The contact owned a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle began to vibrate violently, prompting the contact to pull over to the shoulder of the roadway and the vehicle was towed. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 95,000.

ELECTRICAL SYSTEM

The APIM failed in both my ESCAPE and F150. These vehicles are under 65,000 miles and are 2018. This is a known issue, and is all over Internet forums. The APIM failure has resulted in no rear camera, screen, radio, or USB ports.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

When the transmission gets warm, the car stops driving. It goes into all the gears fine. The vehicle has 102 thousand miles and I’m told the transmission needs to be replaced already. There are no recalls on the vehicle, but from what I have been reading, the Ford Escapes are known for transmission concerns. How is there no recall on the transmissions.

LANE DEPARTURE: BLIND SPOT DETECTION

When the transmission gets warm, the car stops driving. It goes into all the gears fine. The vehicle has 102 thousand miles and I’m told the transmission needs to be replaced already. There are no recalls on the vehicle, but from what I have been reading, the Ford Escapes are known for transmission concerns. How is there no recall on the transmissions.

UNKNOWN OR OTHER

When the transmission gets warm, the car stops driving. It goes into all the gears fine. The vehicle has 102 thousand miles and I’m told the transmission needs to be replaced already. There are no recalls on the vehicle, but from what I have been reading, the Ford Escapes are known for transmission concerns. How is there no recall on the transmissions.

ENGINE

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and was unable to accelerate above 40 MPH. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the high-pressure fuel pump, resulting in damages to the camshaft. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 69,000.

FUEL SYSTEM, GASOLINE

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and was unable to accelerate above 40 MPH. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the high-pressure fuel pump, resulting in damages to the camshaft. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 69,000.

ENGINE

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact waited for several minutes for the vehicle to return to normal operation. No warning light was illuminated; however, the "Engine Fault Service" message was displayed on the instrument panel. The vehicle was taken to a dealer where it was diagnosed and determined that the spark plugs, air filters, and other unknown parts needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed; however, the diagnostic result was no provided. The vehicle was repaired; however, the failure persisted. The contact stated that while driving at an undisclosed speed, the "High Emergency Services Pull Over Safely" message was displayed on the instrument panel. The vehicle was towed back to an independent mechanic where it was diagnosed that the head gasket was blown, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 71,437.

ENGINE

My 2018 Ford Escape started having problems with the check engine light coming on following an extended trip. The spark plugs were replaced, and all was checked by an independent mechanic. A few days later, a new error appeared saying that there was an engine fault failure. Additionally, it smelled very hot, so we were very afraid to drive it. We brought the car to a certified Ford dealer, and were told that cylinder 2 of the engine had coolant leaking in it and that the engine would need to be replaced. I am attaching documentation to show this. We had JUST returned from a long road trip with many miles of highway driving, so if this had happened in heavy traffic, we would have been put in grave risk. Also, the service department at the Ford garage told us that she had 2 more vehicles with the same engine, with the same problem, just that DAY! It was going to be almost $10,000 to fix this problem, and my car was only worth $ 6000 in good condition, so our lovely, well cared for car, that I had planned to keep for 2 more years, was sent to the salvage yard. As attached, I had to buy a new car with no down payment due to this situation.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into various cylinders had resulted in damages to the engine. The contact was informed that the short block and cam phasers needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 120,000.

ENGINE

This Ford Escape has coolant intrusion. The coolant leaks into the cylinder because of poor design.

ENGINE

The contact owns a 2018 Ford Escape. The contact stated that while his daughter was driving 75 MPH, the vehicle hesitated while depressing the accelerator pedal, with the check engine warning light illuminated. The contact's daughter pulled over and restarted the vehicle. Upon restarting the vehicle, the vehicle resumed normal operation. In addition, the contact stated that during cold starts, there was heavy black smoke coming from the exhaust pipe. The vehicle was taken to a dealer where a diagnostic test was performed, and the contact was informed that the engine was faulty and needed to be replaced. The manufacturer was notified of the failure, and a case was filed. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 159,000.

ENGINE

Coolant intrusion into cylinders 3&4 as a result of manufacturing defect. Confirmed by multiple certified mechanics. No warning messages/signs until major misfires occurred and car became nearly undriveable while traveling at highway speeds.

ENGINE

For the 6 month my check engine light has been on First repairs was replacing both bank sensors, About 3 months later again replaced another sensor. Again check engine light would go off And out of no where one morning the the dashboard reads overheating it goes in limb mode gets repairs changes thermostatabd something else Light off that's in Jan 2025, here mar 25 on again change spark plugs also misfire code burning coolant with no leak no warning on dashboard Start doing research and wow notice coolant leaking into cylinders Take my car to get looked at guess what that's what's happening to me Ford. Is highly aware with no recall This really needs to be looked at

ELECTRICAL SYSTEM

When I get gas engine turns off. Need to restart it multiple times. Hesitation on acceleration afraid to be on highway. Rough idol at stop. I’ve seen it multiple people have had this issue. It turns out to be the vapor canister, purge solenoid, which I had to be replaced that fixed it. Hopefully this could help out other people. I was so scared on the highway. God bless you.

ENGINE

When I get gas engine turns off. Need to restart it multiple times. Hesitation on acceleration afraid to be on highway. Rough idol at stop. I’ve seen it multiple people have had this issue. It turns out to be the vapor canister, purge solenoid, which I had to be replaced that fixed it. Hopefully this could help out other people. I was so scared on the highway. God bless you.

FUEL/PROPULSION SYSTEM

When I get gas engine turns off. Need to restart it multiple times. Hesitation on acceleration afraid to be on highway. Rough idol at stop. I’ve seen it multiple people have had this issue. It turns out to be the vapor canister, purge solenoid, which I had to be replaced that fixed it. Hopefully this could help out other people. I was so scared on the highway. God bless you.

ENGINE

P0302 code reading antifreeze/coolant leaking into engine. Had to have a new motor

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while driving 30 MPH, there was an abnormal sound coming from the engine. The vehicle jerked, and the contact depressed the accelerator pedal; however, the vehicle failed to accelerate as needed, and the vehicle stalled. The contact coasted to an oil change business nearby. The contact was unsure if any warning lights were illuminated. The vehicle was diagnosed by an independent mechanic with transmission failure. The vehicle was not repaired. The vehicle was towed to a dealer, and the transmission failure diagnostic result was confirmed. The vehicle was not yet repaired. The contact stated that the vehicle had been taken to the dealer a year prior to the failure, and the transmission was replaced. The contact was later informed by Car Shield that, per the pictures submitted, there was engine damage seen. The pictures indicated coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been taken to a dealer for a routine oil change, and the contact was informed that the check engine warning light was illuminated; however, the dealer found no failure with the vehicle. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 248,000.

POWER TRAIN

The contact owns a 2018 Ford Escape. The contact stated that while driving 30 MPH, there was an abnormal sound coming from the engine. The vehicle jerked, and the contact depressed the accelerator pedal; however, the vehicle failed to accelerate as needed, and the vehicle stalled. The contact coasted to an oil change business nearby. The contact was unsure if any warning lights were illuminated. The vehicle was diagnosed by an independent mechanic with transmission failure. The vehicle was not repaired. The vehicle was towed to a dealer, and the transmission failure diagnostic result was confirmed. The vehicle was not yet repaired. The contact stated that the vehicle had been taken to the dealer a year prior to the failure, and the transmission was replaced. The contact was later informed by Car Shield that, per the pictures submitted, there was engine damage seen. The pictures indicated coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been taken to a dealer for a routine oil change, and the contact was informed that the check engine warning light was illuminated; however, the dealer found no failure with the vehicle. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 248,000.

ENGINE

Originally the car started blowing white smoke out of the exhaust. Next it would misfire occasionally on engine start. After, i would start loosing coolant and getting engine overheat but could never find the leak. I had a mechanic diagnose it and he said it was coolant intrusion into the cylinder and now the head gasket is blown and potentially more damage may be found that could lead to an engine change.

ENGINE

Cracked block causing misfire in cylinder 3

ENGINE

Coolant leaking into engine

STEERING

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the steering wheel was turned to the left; however, the steering wheel independently turned to the right. The contact stated that the steering wheel had seized. In addition, the contact stated that two days later several warning lights were illuminated. The vehicle was towed to the dealer; however, the vehicle was not diagnosed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,470.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated while driving at approximately 45 MPH, the check engine warning light illuminated. The contact stopped the vehicle, and had the vehicle towed to an independent mechanic to be diagnosed. The mechanic determined that the spark plugs and coils needed to be replaced. The vehicle was repaired; however, the check engine warning light illuminated, and the contact stated that the vehicle was idling roughly at start up. The contact had taken the vehicle back to the same mechanic who advised the contact to take the vehicle to a dealer for assistance. The contact drove the vehicle to the dealer who diagnosed the vehicle and found that there was coolant intrusion into the engine. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 55,000.

ENGINE

I am writing to PLEAD the NHTSA to intervene and Assist in the ongoing issues with the engines in the 2018-2020 ford escapes. What component or system failed or malfunctioned, and is it available for inspection upon request? 2018 Ford Escape Engine 1.5L short block. How was your safety or the safety of others put at risk? It has been confirmed that there is a presence of coolant intrusion into one or more cylinder bores. This could lead further damage, fires and engine shutdown while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes my car has been sitting at Dick Masheter Ford Inc Dealership in Columbus Ohio now for 3 weeks. Their number is 614-861-7150. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? By the Dealership and an independent service Center in Grove City Ohio at Dart Automotive at (614) 875-7117. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Engine light on [XXX] showing Misfire in the Master Cylinder. My 2018 Ford Escape manufactured in Louisville KY is leaking coolant into the a cylinder. Mileage is 66,000. When calling Ford we are all directed to contact NHTSA who then sends us back to Ford who then sends us to the dealership who states its up to NHTSA. Ford is saying that NHTSA can add the VINS that were left off under their safety recalls 19B37 and 21n12. Please assist me in adding my VIN so the dealership can fix my vehicle. I am now currently out of transportation and my car has been sitting at Dick Masheter Ford Inc Dealership in Columbus Ohio now for 3 weeks. There number is 614-861-7150. In Fords 21n12 recall that these engines could combust or stop running while driving. I ask you please send me an email or contact to whomever can discuss this issue with me in more detail. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

Engine failed due to coolant intrusion. Car failed on highway once, did not run more than 10mph after that and was taken to a shop. After researching the issue, this is a known problem with 2017-2019 Ford Escapes. There is a class-action lawsuit Miller v. Ford Motor co. case number 2:20-cv-01796-DAD-CKD. The issue is covered under a Ford recall, however my vehicle is beyond the 84,000 mile limit. Problem occurred very suddenly with the check engine turning on, flashing, and the engine temperature spiking and crippling the car. A local mechanical conducted a borescope examination and found coolant leaking into the cylinder. I was quoted for the repair with them over $16,000 to replace the engine block. The mechanics report, invoice, and borescope images are attached.

STRUCTURE:BODY

Vehicle involved in collision on major highway with two other vehicles. Given speed and impact of collision very surprised that the air bags did not deploy.

AIR BAGS

Vehicle involved in collision on major highway with two other vehicles. Given speed and impact of collision very surprised that the air bags did not deploy.

ENGINE

Our 2018 Ford Escape had to have a new engine installed. The car showed it was overheating, and was then diagnosed with a failed Eccoboost 1.5 engine block. It could not be driven safely with the overheating engine. A Ford dealership here installed a new engine block. The total cost was $11,000; Ford paid $4000 and we paid the remaining $7000. The car's mileage was just over 84,000 miles. We contacted Ford but were denied any additional claim. Our mileage was too high and while there had been a recall replacement in 2022, we were not notified of any recall and the program was no longer in effect, according to Ford. We are aware that Ford had a faulty design, and knew about it. Coolant was leaking into the engine block. There are many such complaints and even class action lawsuits shown online for this problem. A car shouldn't need a new engine at 84,000 miles. We have owned Fords for many years but no longer have faith in their product. We know our case had a ID number:[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER

I am writing to implore the NHTSA to finally take an interest in the ongoing issues with the engines in the 2018-2020 ford escapes. you have over 1600 documented statements from concerned owners who ford has no intention of aiding. Its ironic that all are experiencing the same issues and receiving almost the same answers from the dealerships, Ford and your agency. When calling Ford we are all directed to contact NHTSA who then sends us back to Ford who then sends us to the dealership who states its up to NHTSA. Well if Ford is saying that NHTSA can add the vins that were left off under their safety recalls 19B37 and 21n12 Then I say add them all so Ford will honor their statements and fix these engines. You have over 1600 complaints and that's what we know of. at 10,000 an engine that is over 16,000,000.00 that the citizens of our nation have to cover for a flaw that Ford has admitted and every dealership will corroborate. I have read most of the complaints filed that are printed and it amazes me that no one at your office is doing anything about this. I ask that you tell us who we actually need to be speaking to because getting sent around the horn continuously isnt helping any one out. Please take notice of these safety issues it clearly states in fords 21n12 recall that these engines could combust or stop running while driving think of how many lives could or could have been saved if there was an issue that went un reported. I do not know about you but for me the loss of any 1 life is to great when it could be prevented. Its time for the NHTSA to do their Job and make Ford honor their obligations to their consumers. I ask you please send me an email or contact to whomever can discuss this issue with me in more detail

ENGINE

I am writing to implore the NHTSA to finally take an interest in the ongoing issues with the engines in the 2018-2020 ford escapes. you have over 1600 documented statements from concerned owners who ford has no intention of aiding. Its ironic that all are experiencing the same issues and receiving almost the same answers from the dealerships, Ford and your agency. When calling Ford we are all directed to contact NHTSA who then sends us back to Ford who then sends us to the dealership who states its up to NHTSA. Well if Ford is saying that NHTSA can add the vins that were left off under their safety recalls 19B37 and 21n12 Then I say add them all so Ford will honor their statements and fix these engines. You have over 1600 complaints and that's what we know of. at 10,000 an engine that is over 16,000,000.00 that the citizens of our nation have to cover for a flaw that Ford has admitted and every dealership will corroborate. I have read most of the complaints filed that are printed and it amazes me that no one at your office is doing anything about this. I ask that you tell us who we actually need to be speaking to because getting sent around the horn continuously isnt helping any one out. Please take notice of these safety issues it clearly states in fords 21n12 recall that these engines could combust or stop running while driving think of how many lives could or could have been saved if there was an issue that went un reported. I do not know about you but for me the loss of any 1 life is to great when it could be prevented. Its time for the NHTSA to do their Job and make Ford honor their obligations to their consumers. I ask you please send me an email or contact to whomever can discuss this issue with me in more detail

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that the vehicle was taken to an independent mechanic to have the tires serviced, and the independent mechanic informed the contact that the water pump needed to be replaced. No warning light was illuminated. The vehicle was taken to a dealer, where the dealer diagnosed and confirmed that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 39,500.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while driving 60-65 MPH and depressing the accelerator pedal, the vehicle made an abnormal rattling sound, the engine overheated, and the vehicle failed to respond. The check engine warning light was illuminated. The contact was able to pull over to the side of the road. The vehicle was towed to AAMCO Transmissions & Total Car Care, where it was diagnosed that the cylinders were abnormally thin and had fractured due to coolant pressure, causing coolant intrusion into the engine and engine combustion. The mechanic determined that the engine needed to be replaced and ordered the part. The vehicle was repaired; however, the failure recurred while driving. The vehicle was towed to AAMCO Transmissions & Total Car Care, where the same assessment was made. The vehicle was not repaired. The dealer was contacted but had no early availability for a diagnostic test or repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 103,117.

ENGINE

There is an internal coolant leak from the coolant reserve that cycles through my engine, breaking the head gasket and seeping out through the spark plugs. This was confirmed by a team of mechanics at Christian Brothers. According to the TSP released by Ford this can result in engine failure when operating the vehicle. This is a severe risk to drivers and there are cases where it has resulted in death. I brought my car to a Ford dealership for an oil change and inspection. They failed to see my coolant was empty and the next day my check engine light came on. My husband did a quick inspection and my coolant was empty. When I confronted the dealership with this information they did not respond to me or taken blame for missing any of the signs.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the overheating and engine fault warning lights illuminated. The contact drove the vehicle to the shoulder of the road. The vehicle was towed to the residence. The contact's husband inspected the vehicle and became aware that the engine had a cracked cylinder head. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was unknown.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Fusion. The contact stated that while servicing the vehicle, the contact became aware that the coolant level was low. The contact stated that on a separate occasion, while driving 30 MPH, there was a knocking sound coming from the engine. There was no warning light illuminated. The contact stated that an abnormal coolant odor was coming from the exhaust pipe. The contact stated that there was coolant intrusion into the engine. The vehicle was taken to the local dealer, and confirmed that there was coolant intrusion into the engine. The vehicle was not repaired. The contact related to the failure of Ford Campaign Number: 21N12. The manufacturer was made aware of the failure and confirmed that the VIN was not associated with the recall. The failure recurred, and the contact parked the vehicle, and the vehicle was no longer driven. The approximate failure mileage was 76,900.

ENGINE

Engine diagnosed with coolant intrusion related to Ford Customer Satisfaction Program 21N12. A serious misfire happened without warning after coming to a stop on the road and car perceived to be undrivable. Mechanic advised coolant in cylinders and engine needs to be replaced. Ford will not replace the engine after 84k miles but mine is at 85k.

POWER TRAIN

UNKNOWN: Engine shakes and rumbles when going 35-45 miles per hour. Originally smooth when starting, now rumbles and shakes when started. Check engine light goes on and off. Engine kicks or jumps when accelerator is pushed... Not smooth, jerks very hard. Engine/starter/transmission issues. Available for inspection at dealership doing repair. Shakes and jerks going down the road. Feels like it's going to shake apart. Currently at the dealership for repair and they diagnosed there is "Coolant entering into the cylinder" Check engine light came on then went off. Did this about 3 times and is currently still on.

ENGINE

UNKNOWN: Engine shakes and rumbles when going 35-45 miles per hour. Originally smooth when starting, now rumbles and shakes when started. Check engine light goes on and off. Engine kicks or jumps when accelerator is pushed... Not smooth, jerks very hard. Engine/starter/transmission issues. Available for inspection at dealership doing repair. Shakes and jerks going down the road. Feels like it's going to shake apart. Currently at the dealership for repair and they diagnosed there is "Coolant entering into the cylinder" Check engine light came on then went off. Did this about 3 times and is currently still on.

ENGINE

I was driving and the vehicle suddenly started to not accelerate. Then the check engine light started to flash and the motor shut off. I had to coast to the side of the road. After being toward my mechanic told me there was no oil and I had complete engine failure. This happened with no warning and I was stuck waiting for a tow in a very scary situation.

ENGINE

Coolant leak into the cylinders due to a manufacturing defect in this type of engine (1.5L ecoboost). Cylinder 2 and 4 misfired detected. Harmful emissions.

ENGINE

The engine light came on in my car. The heat was not working either. Took it to my mechanic, the coolant was empty and leaked into the engine. Mechanic advised this is a known issue with this car.

ENGINE

While driving at 60 mph on the highway, my vehicle suddenly overheated and lost power, forcing it into limp mode and reducing acceleration. The coolant was completely gone, even though it had been refilled and bled by a mechanic just a week earlier. Prior to this, I experienced engine misfires, which is a known early symptom of coolant intrusion in the 1.5L EcoBoost engine. The check engine light and an overheating warning message appeared at the time of failure. This matches Ford’s known coolant intrusion defect, which was previously covered under CSP 19B37 and CSP 21N12, yet my vehicle is now experiencing the same failure outside the program’s coverage. This issue is extremely dangerous because it can cause the engine to suddenly fail at high speeds, creating a serious risk for drivers and passengers. This issue has not yet been confirmed by a dealer, as I am arranging transport to a service center. However, the coolant loss and overheating symptoms are consistent with reports from other Ford owners. Ford has acknowledged this problem in past service programs, but vehicles like mine continue to fail. This is a serious safety hazard, and Ford should be required to extend coverage or issue a recall before more drivers experience sudden engine failure.

ENGINE

I took my car in for a tune up and was advised the engine needed to be replaced and that Ford is having this issue with multiple vehicles with the same engine. Coolant leaking into the engine. I called NHTSA as Ford told me that they would have to add my car to their customer recall list. I was advised to go back to Ford that they have to do this. Upon having an electronic chat for an hour with ford I was again told to file a concern and request with NHTSA to get my vin added. According to Fords Customer Satisfaction Program 19B37 ( which my car was serviced for on 1-27-2021) This was the first step to complete the issue of coolant leaking into the engine. Fast forward to 3-13-25 I was informed by a Ford dealership that the coolant was indeed leaking into the engine and needs a replacement. Under Fords customer satisfaction program 21N12 issued 6-9-22 my engine should be covered. However according to ford my vin was left off the list however my car was built under the 3 guidelines of 21N12 which were model year 2017-2019, Built in Louisville, build date was 1-10-18 according to Ladicia at ford Customer care and should have been included. On 1-27-2021 Nations Ford of Margate Florida performed the 19Be7 requirement to satisfy the 21n12 recall should the problem persist. No one seems to care nor chooses to use common sense that if it quacks like a duck and walks like a duck its a duck. I am asking your agency to officially look into this concern. Ford is and was aware of this issue an put a band aid on what appears to be a fatal wound. I am sure that I am not the only person being affected by this issue as i have discovered at least 2 class action suits being worked on as i type. I only want Ford to stand behind their product and more importantly their word. From what Ive discovered not only is Ford negligent but they new that eventually coolant would leak in these engines and I am asking that you step in and make Ford honor this agreement with its cutomers. Thank you

POWER TRAIN

The contact owns a 2018 Ford Escape. The contact stated that while driving at various speeds, the vehicle jerked and failed to accelerate as intended. The contact stated that the transmission warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 62,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was at the dealer for a tune-up, the contact was informed that there was coolant intrusion into the cylinders and that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the vehicle was not included. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 106,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic where a scan of the engine determined that the failure was related to a misfire. An independent mechanic replaced the spark plugs and ignition coils; however, the check engine warning light returned soon after the repair. The vehicle was then taken to a dealer where a diagnostic test was performed. The diagnostic test discovered coolant intrusion into cylinders #1 and #3, which caused engine failure. The contact was provided an estimate for a new engine. The vehicle was not repaired and remained in the possession of the dealer. The manufacturer was notified of the failure and the contact was provided a case number. The contact was then referred to the NHTSA Hotline to report the failure. The failure mileage was 110,000.

ENGINE

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who was unable to provide a diagnostic cause for the failure because the MIL was no longer illuminated when the vehicle was taken in for inspection. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed the vehicle with engine failure. Then contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 49,000.

POWER TRAIN

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed and attempting the accelerate, the RPM increased quickly but the vehicle failed to accelerate as needed. The contact then heard an abnormal grinding noise coming from the engine compartment and the vehicle started to lose motive power, with the transmission slipping. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 80,000.

ENGINE

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, there was an engine misfire. There was no warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was repaired, and the contact was referred to the NHTSA Hotline for further assistance. The manufacturer was made aware of the failure by the dealer. The approximate failure mileage was 11,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the check engine warning light illuminated. The contact stated that the cylinder head-over temperature message was displayed. The contact stated that the engine started to vibrate while depressing the accelerator pedal. A dealer was contacted. The vehicle was towed to an independent mechanic where it was diagnosed and determined that coolant was leaking into cylinder #3 and the engine needed to be replaced. The vehicle was repaired, and the spark plugs were replaced but the failure persisted. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a Customer Satisfaction Program. The contact was referred to the NHTSA Hotline for assistance. The contact related the failure to the Customer Satisfaction Program: 21N12 (GTDI Engine – Short Block Replacement After Coolant Intrusion). The failure mileage was 66,000.

STEERING

While traveling from Massachusetts to South Carolina we stopped at a rest area for a break. when we re-started the S.U.V., a message was displayed that the power steering assist was no longer working. No warning and it was running fine before stop. Because the same thing happened on my other Ford Edge, I knew what I needed to do. We had to have the car towed off highway to a local Ford dealership, were they confirmed that the rack and pinion steering system FAILED. It took the dealer 2 weeks to repair it at a cost of $3,171.45. Because this as happened on two different FORD products I believe that Ford has a problem with the steering system and that the N.H.T.S.A. dept should look into this?? I filed a complaint with N.H.T.S.A. dept on my first S.U.V.

ENGINE

Check Engine light came on and car was taken to the shop where it was diagnosed to have diagnostic codes PO302 and PO316 - at which time the mechanic informed me that the spark plug had "ceased" and could not be removed - upon further research, found out that this is an issue with the 1.5L Ecoboost motor and that there was a program to replace but based on mileage/age, could not be replaced. The car is a 2018 Ford Escape SEL with 133k miles.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the vehicle started shuddering with the engine overheating warning light illuminated. The contact pulled over to the side of the roadway. The "Engine Coolant Overtemperature" message was displayed on the instrument panel and the check engine warning light illuminated. The contact turned off the vehicle. The contact attempted to restart the vehicle and the vehicle stalled. The contact continued driving the vehicle at 20 MPH. The vehicle was towed to an independent mechanic and was diagnosed with a cracked #2 cylinder. The contact stated that the failure was related to TSB: 20-2100. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle remained at the independent mechanic and had not been driven since. The failure mileage was approximately 70,000.

ENGINE

The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the vehicle started shuddering with the engine overheating warning light illuminated. The contact pulled over to the side of the roadway. The "Engine Coolant Overtemperature" message was displayed on the instrument panel and the check engine warning light illuminated. The contact turned off the vehicle. The contact attempted to restart the vehicle and the vehicle stalled. The contact continued driving the vehicle at 20 MPH. The vehicle was towed to an independent mechanic and was diagnosed with a cracked #2 cylinder. The contact stated that the failure was related to TSB: 20-2100. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle remained at the independent mechanic and had not been driven since. The failure mileage was approximately 70,000.

ENGINE

coolant leak in to cylinders

SEAT BELTS

My seatbelt wont latch properly and also when it does latch will come unlatched without pushing any button

ENGINE

ENGINE malfunctioned at 70,000 mile. Was told there was a misfire in cylinder 2 and engine coolant intrusion. The problem has been thoroughly noted online as a defect that FORD will not assume recall for. Engine light just turned on 2 weeks prior to dealership service diagnostic.

ENGINE

I first started showing a check engine light for cylinder 2 misfire, and believed it was my spark plugs. Then, one singular day after the initial code, the car refused to start, took it to a local mechanic (as close as I could possibly tow it) and they replaced my fuel pump thinking that was the issue. They did not offer the service to repair a blown head gasket, but told me the white smoke coming from my exhaust indicated I might have a blown head gasket. Took it to another local mechanic who is a Marine motor transport mechanic (it was a friend so this was a free visit), changed my spark plugs hoping to repair the reoccurring cylinder 2 misfire, checked my exhaust and it is in fact a blown head gasket minimum due to the coolant coming completely out of my exhaust along with oil. This was all in the course of less than 150 miles and 7 days total including the three that my car was in the shop for the fuel pump. I have now taken it to the Ford service shop to get diagnosed, and through research, there has been a class-action lawsuit already launched for issues with this engine and the head gasket being blown time and time again under 100 thousand miles. My car has never overheated, but this issue can cause total engine failure, fires, and more. It's dangerous. It is a design flaw with the engine. The lawsuit is Miller et al. vs. Ford Motor Company. This is in regard to the 1.5 L Ecoboost (which is what I have). Alongside this, I'm a teacher, and I know multiple coworkers who have experienced the same exact issue. This is an extremely expensive and dangerous design flaw. If I had waited on it, the best case is the car dies, worse it catches fire and explodes on me.

POWER TRAIN

The contact's daughter owns a 2018 Ford Escape. The contact stated while in a parking lot, the vehicle failed to shift into gear without warning. A tow truck driver was able to temporarily repair the vehicle and instructed the contact to drive the vehicle straight to the residence. The contact's grandson was able to reconnect an unknown part on the transmission which temporarily fixed the transmission. The contact stated that while her daughter was driving at an unknown speed, the vehicle shut off with the "Transmission Fault Service Now" message displayed. Due to the failure, the vehicle was towed to a dealer and was diagnosed with transmission failure. The vehicle was under NHTSA Campaign Number: 22V413000 (Power Train); however, the contact was informed that the transmission needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 130,000.

ENGINE

I was told by a mechanic that my engine block has a crack in it and that I need a new engine. This seems to be an ongoing issue with 2018 Ford Escapes. It will cost me $7000 for a used engine and there are a lot of people in the same boat with this vehicle. Is there a recall on it yet??

ENGINE

The engine has internal coolant leakage causing sudden and extreme overheating. A warning comes on to pull over immediately.

ENGINE

Engine misfires low coolant

ENGINE

Engine overheat warning and vehicle shut down on highway. Mechanic says most likely compromised head gasket with coolant intrusion into engine. Currently quoted $7200 at Ford dealer for short engine block replacement.

FUEL SYSTEM, GASOLINE

The contact owns a 2018 Ford Escape. The contact stated that after refueling the vehicle, the vehicle hesitated and stalled. The contact stated that recently the check engine warning light illuminated, and the vehicle was stalling more frequently. The contact had taken the vehicle to a local Auto Parts Store and was diagnosed and DTC: P0456 (Evap. System); P0451 (Evap. System Switch) and P1450 Bleed out Fuel Vacuum) were retrieved. The contact stated that a friend recently had a recall of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) for the Canister Purge Valve (CPV) completed and related the failure to the recall. The contact had spoken to the manufacturer and a dealer and was advised that the vehicle was included. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 67,000.

ENGINE

On recent trip to Florida from Ohio, we experienced an incident where the check engine service light was flashing and the car was running very rough(determined later that it was misfiring). Incident lasted about 3-4 minutes. Were able to get to next exit; before we exited the highway the incident stopped, and the engine sounds back to normal. Pulled into a parking lot, shut off the engine, and restarted and stopped a number of time. The check engine light never came back on. Drove another 600+ miles to our destination in Siesta Key FL. Decided to contact local Ford dealer, Sarasota Ford, to have it checked out before having to drive 1100 miles back home. Learned that their diagnostics indicated that we had a coolant leak into the engine. Service advisor initially indicated that he thought their was a "recall repair" for this issue. But later advised that the "recall" had expired on Nov. 30, 2022, and was subject to a limit of 7 years of service or 84000 miles. Estimated repair cost was $8000, about the value of the 2018 Ford Escape with 100,900 miles. Contact Ford customer service to discuss why the "recall" had a time and mileage limit, and why I wasn't notified. CSR was really rather rude; advised that it was NOT a recall but a Technical Service Bulletin (TSB). On subsequent discussion with both Sarasota Ford and Masheter Ford in Columbus OH, where we bought the vehicle, also learned that the one time repair offered by the TSB was only valid IF the vehicle actually experienced a coolant leak. I have a Master's Degree in Mechanical Engineering, and in researching what lead to the TSB being issued, learned that the actual design of the head gasket was changed. This to me indicates that a defect in the design was discovered, prompting a change. Based on that this TSB should have had NO restrictions on time or mileage for the one time repair, and quite frankly should have been offered to customers BEFORE a coolant leak actually occured, not afterwards

POWER TRAIN

The contact owns a 2018 Ford Escape. The contact stated while driving approximately 50 MPH, the vehicle jerked. The contact depressed the accelerator pedal, and the vehicle was still jerking and failed to accelerate as needed. The "Transmission failure warning light was illuminated. The contact stated that on another occasion, the gear shifter was stuck in park(P). The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the transmission and flywheel had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was 113,184.

UNKNOWN OR OTHER

While driving the vehicle car completely shuts off in the middle of traffic, dash lights turn off then power went out.Now HORN no longer works. Turned the car back on and pulled to the side of the road. I tried to accelerate and white smoke came out of the back of the vehicle and a rattle noise from the front passenger side. Warning lights never turned on ! I was able to drive the vehicle to a nearest ford dealer after stopping multiple times in the process. Took the car to Ford , they claimed there was no issues except the ones they found not relating to the problem I first stated . They advised me for security I would have to get these problems fixed and that could be the cause. I picked the vehicle up 2/17/2025, $1951.72 later. Car cuts off again in the middle of Traffic , Smoke , lights flash then everything went off. I have a full report of the battery and everything else however the car is a big SAFETY ISSUE IF IT KEEPS STOPPING IN TRAFFIC .

ELECTRICAL SYSTEM

While driving the vehicle car completely shuts off in the middle of traffic, dash lights turn off then power went out.Now HORN no longer works. Turned the car back on and pulled to the side of the road. I tried to accelerate and white smoke came out of the back of the vehicle and a rattle noise from the front passenger side. Warning lights never turned on ! I was able to drive the vehicle to a nearest ford dealer after stopping multiple times in the process. Took the car to Ford , they claimed there was no issues except the ones they found not relating to the problem I first stated . They advised me for security I would have to get these problems fixed and that could be the cause. I picked the vehicle up 2/17/2025, $1951.72 later. Car cuts off again in the middle of Traffic , Smoke , lights flash then everything went off. I have a full report of the battery and everything else however the car is a big SAFETY ISSUE IF IT KEEPS STOPPING IN TRAFFIC .

ENGINE

Coolant intrusion in the cylinders that requires a replacement engine, a known issue by Ford but not something they are replacing or assisting with the cost of if you are outwith 84,000 miles.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated while driving 30 MPH, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that coolant had leaked into the cylinders, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 112,000.

ENGINE

Engine has a defect that causes car to have coolant leak and engine block to crack while driving, putting the vehicle into "limp mode". Accident can occur when vehicle suddenly begins decelerating while driving. There is no current recall for this issue for this vehicle.

ENGINE

The engine on my car has become unusable because antifreeze leaked into my engine. It is available for inspection. Thankfully due to familial support my safety was not put at risk. The problem was confirmed by a mechanic. BJ's Auto Collision and Restoration, 816-279-2886. The check engine light came on when I first started the car for the day. This happened to my car while I was 5 hours away from the city where I live. I do not have the money to repair the car. So I had to rent a car. And will have to find a way to buy a new car.

ENGINE

My 2018 Ford Escape started to shake upon starting the engine. Within 2 days the check engine light turned on. I immediately phoned my mechanic and took the car in for diagnostics. The mechanic determined that coolant is present in the engine cylinders, he said likely due to head gasket failure. He said that the only was to resolve the issue is a total engine replacement which he quoted could cost as much as $17,000. The mechanic tells me that the car cannot be driven at all as it is because the engine can fail at any time. This renders the car a total loss. I have done internet searches and have discovered that many Ford owners are experiencing this same problem and that it has been known to Ford that there is this defect in certain models yet they have not offered a recall or compensation for repairs.

UNKNOWN OR OTHER

I bought this car a month ago and now the transmission is not working I got a warning from my car saying “transmission fault service now” and now I’m trying to see how to fix that, if you guys can help me that would be great

ENGINE

Fluids leaked into engine. Overheated and died on highway drive home no check engine lights were on prior. 2nd and 4th cylinder misfires. Spark plug welded and cross threaded and needed to replaced but when when it was attempted it broke off in engine due to being welded. Due to the original issues and all of those caused from them this vehicle is NOT SAFE; even if this was able to work again it is NOT SAFE! It was a family car and we do NOT trust for our families safety!! (Had car towed to repair the next day and has been inoperable since without either new engine or engine rebuild.)

ENGINE

My 2018 Ford Escape Titanium 2.0 Ecoboost engine is experiencing issues that include coolant leaking into the cylinder. There has been white smoke emitting from the exhaust with an odor present. Multiple mechanics have looked at the vehicle and have reported that it might need a total engine replacement. The vehicle has roughly 64,200 miles on it and is currently at a Ford Dealership in Clarksville, Indiana. A google search shows that this is a known issue with the Ford 2.0 Ecoboost engine, but Ford is not showing a recall. I also have seen that there is or there is the possibility of a class action lawsuit.

ENGINE

My check engine light came on after a few rough starts prior, all of the rough starts came with white smoke from my exhaust pipe, and the entirety of my vehicle shaking. My first initial impression of the issue was either my spark plugs or my ignition coils. Neither was the case. I have had my car checked out by multiple mechanic shops, and they have all said I have a “coolant intrusion”, as I have had to refill my coolant several times in the past 2 months, while also having “milky oil” indicating coolant has been leaking and mixing into my oil, causing the code P0302, or a cylinder 2 misfire. For a new engine from Ford themselves, I have been quoted $14,000 plus taxes to get this issue fixed. My only concern is Ford has a class-action lawsuit filed against them for this same issue. I can’t afford to put $14,000 into this vehicle for a new engine, when the issue has been happening to many, many others, all fitting the exact description of what I am complaining about. I am concerned for my safety as people with the same issue, have expressed their vehicles have overheated without warning. I am worried my vehicle will catch on fire, as well as my own safety while driving the vehicle. My vehicle is also not covered by warranty.

FUEL SYSTEM, GASOLINE

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that after refueling the vehicle, the vehicle failed to immediately start. The vehicle was taken to the local O'Reilly Auto Parts store which diagnosed that the EVAP high purge flow was faulty. No further information was available. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 117,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated while driving approximately 40 MPH, the check engine warning light illuminated. Additionally, the contact stated that several days later, the vehicle was difficult to start. The vehicle was started after several attempts. The vehicle was taken to the dealer, to be diagnosed and it was determined that the engine needed to be replaced due to coolant intrusion. The vehicle was not repaired due to the cost. The contact related the failure to Ford Campaign Number: 21N12. The manufacturer was notified of the failure and informed the contact the vehicle was not covered because the vehicle had exceeded the mileage limit. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 92,200.

ENGINE

The motor started to get hot dealership said it dumped coolant into the head of the engine and that its a know issue with this motor but it's not on the recall list why not

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Cracked header, electric emergency parking brake says to release the parking brake when it's not even engaged

ENGINE

Cracked header, electric emergency parking brake says to release the parking brake when it's not even engaged

ENGINE

Coolant leak into engine

POWER TRAIN

The contact owns a 2018 Ford Escape. The contact stated while driving approximately 65 MPH, the vehicle lost motive power and was jerking. The contact depressed the accelerator pedal, and the vehicle was still jerking and failed to accelerate. There was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken to an out of state dealer. The dealer diagnosed the vehicle and determined that the transmission had failed and needed to be replaced. The vehicle was still under warranty and was repaired. The contact stated that the failure reoccurred and was taken to another out of state dealer who diagnosed and determined that the transmission needed to be rebuilt. The vehicle was not repaired. The manufacturer was informed of the failures. The failure mileage was approximately 100,000.

ENGINE

An engine coolant leak on the engine caused the engine to overheat. This could have led to a possible fire. If we were on a highway or freeway when this happened and the car cut off, this could have caused an accident. There were NO warning signs or lamps that came on before this issue that would have alerted us to this issue. I had the vehicle towed into the Ford dealership and the diagnostic was engine failure due to a coolant leak. The engine coolant leak has been a known issue on the 2018 Ford Escapes by the manufacturer.

POWER TRAIN

I had to replace the engine May 28, 2024. The coolant started mixing with the oil based on the poor design of the engine. Then December 16, 2024, I had to replace the transfer case. Now my transmission has gone out on January 22, 2025. All of this has been out of pocket because I was out of the warranty mileage range. I'm still currently financing the vehicle and have to make all these costly repairs. I'm trying to see what can be done? There is no way a new vehicle like this should be having all these problems especially when it was bought new off the lot.

ENGINE

I had to replace the engine May 28, 2024. The coolant started mixing with the oil based on the poor design of the engine. Then December 16, 2024, I had to replace the transfer case. Now my transmission has gone out on January 22, 2025. All of this has been out of pocket because I was out of the warranty mileage range. I'm still currently financing the vehicle and have to make all these costly repairs. I'm trying to see what can be done? There is no way a new vehicle like this should be having all these problems especially when it was bought new off the lot.

ENGINE

Car started running hot feb 2023, took it to local auto shop where it showed leaking collant in cylinder 2&3. Local shop quoted 8000 for full engine repair. Contacted ford dealership to see about a CSP the auto body shop told me about and was told my car isn't covered due to millage (over the 84000). This CSP was never preformed on the ford before I bought it when the CSP came out in 2020. I bought in 2021. Nor was I informed about the 2022 extended CSP. I was not made aware of a collant leak possibility until it happened. No repairs have been completed on this car and I am still making my monthly payment for it. I will never buy another ford.

ENGINE

Engine light came on and car shakes a bit when car is first turned on for the day and has been off for a few hours. This started in early January 2025. We took it to a mechanic on January 10th 2025. Mechanic reported white exhaust smoke and stated this could be due to a coolant intrusion into the cylinders. Was told the short block, head gasket or the entire engine would need to be replaced. As of today, January 29th 2025, vehicle has not been inspected by a dealership, but as stated above, it has been checked by a mechanic. Concerned for family safety because vehicle can turn off at any time without any warning. Vehicle is available upon request, for inspection.

POWER TRAIN

My transmission started slipping while driving on a main street. It barely moved, less than 1 mph, while accelerating to get to a safe place and not rear ended. This was very dangerous for me and the car behind me. There was no warning prior to this happening and the engine light never came on even after the transmission “slipped”. I had a mechanic check it out and he couldn’t find any codes. It ran decently around the neighborhood but then the next day it started slipping again. Took it ford because this time it said power train failure. Turns out my 2018 ford escape, around 105,00 miles, needed a new transmission with no prior signs of distress. I was quoted 10,000. Ford knows about this problem with their 2018 escapes for a while and has not recalled them. Unacceptable.

ENGINE

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle shuddered abnormally. The check engine warning light was illuminated. The failure had occurred on several occasions. The vehicle was then taken to an independent mechanic, where it was diagnosed and determined that there was a coolant intrusion in the engine, and there was a misfire in cylinder #3. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that there was no recall associated with the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 87,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle shuddered abnormally. The check engine warning light was illuminated. The failure had occurred on several occasions. The vehicle was then taken to an independent mechanic, where it was diagnosed and determined that there was a coolant intrusion in the engine, and there was a misfire in cylinder #3. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that there was no recall associated with the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 87,000.

POWER TRAIN

Transmission failed at 42,000 miles

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while driving approximately 35-45 MPH, the engine warning light illuminated. The vehicle was taken to an independent mechanic who determined that there was coolant leaking into the cylinder head, and the short block engine needed to be replaced. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no warranty coverage on the vehicle. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 101,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated while driving approximately 65 MPH, the engine failure, auto park, and restart engine messages were displayed. The contact stated that the vehicle had lost motive power. The contact pulled over and stopped the vehicle. The contact turned off and restarted the vehicle; however, after shifting into drive(D) and depressing the accelerator pedal, the vehicle failed to respond as needed. The contact stated that the warning lights were illuminated. The contact had the vehicle towed to a local auto parts store where the techni8cian used a handheld diagnostic scanner and determined that there was no compression in cylinder #1 and cylinder #2 and there was a misfire in the engine. The contact had not taken the vehicle to a local dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 22,000.

VISIBILITY/WIPER

On 01/25/2025 I discovered on my vehicle that my windshield weatherstripping and cowl was coming loose from the windshield. I contacted Ford Motor company of the issue after speaking with a glass repair company. I called Ford because my vehicle may have a manufacturing defect on the cowl (bottom seal of the windshield, as well as the side and top weather stripping used to seal the windshield in place). They informed me there were no recalls at the time however to fix the issue the entire windshield will have to be removed from the car in order to replace the cowl seal, weather stripping and seal coming off. If I am not to get this repaired this could cause leaking in my vehicle from rain or worse the eventual separation of the windshield unexpectedly which could be a safety issue. Please see the attached photos below as well as others online who have posted this issue, had it fixed, and it kept occurring. I believe it is a manufacturer defect either with the weatherstripping, sealing procedure or the overall windshield itself. The pictures of the other escape in the same area is showing that what I am describing is happening to others, this can be deemed a hazard or potential recall.

ENGINE

The contact owns a 2018 Ford Escape. The contact stated while driving 25 MPH, the vehicle failed to properly function. The contact stated that a message to “Pull Over Immediately” was displayed. The vehicle was towed to a dealer but was pending a diagnostic test. The dealer had not yet diagnosed the vehicle but believed that the vehicle had experienced engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 101,000.

ENGINE

Multiple times when weather is cold (currently 42 degrees, so not even that cold) the engine will not start. It is a brand new engine that was replaced after the heavily reported coolant leak issue - which should be recalled!) The car turns on, with lights, radio, air systems, etc all running, but the engine does not start or even attempt to start. After several hours the car turns on without issue and operates as normal. This car/engine are absolute lemons. I spent $10,000 to replace the engine due to Ford's own manufacturing issue with the coolant leak, and now this. NHSTA needs to do something about these faulty cars on the road.

ENGINE

have a bad engine that seems to be a common problem with this year car.Has 68,300 miles and I am told that this one does not have all the right criteria to be under warranty.not sure of the reason other than I was told it is out of the 7 year period.its a 2018 and broke down in 2024.

EXTERIOR LIGHTING

Headlights continue to go out causing reduced visibility. Google search shows a lot of people having the same issue. Available for inspection. Driving during dark hours puts myself and others at risk when the light randomly goes out. I have consulted local shop and they confirm it's a common problem and unsure of a fix besides guessing and replacing parts. No warnings or notifications that the light is out.

STEERING

The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was parked, the contact stated that the steering wheel seized, with the steering warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the steering module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 117,000.

ENGINE

A common and known problem to Ford: the coolant leak caused a crack in the engine block. This caused fluid in the cylinders to misfire and now oil is also leaking into the engine block as well. There was no warning or preventative measures we could take, and after research, this is an extremely common issue. The dealership will not work with us as there is "no official recall" even though they know it happens a lot, and it would take more than $7,000 to repair when we still owe $6,500.

ENGINE

The contact owns a 2018 Ford Escape. The contact stated while driving 25 MPH, the vehicle started sputtering. The check engine warning light was illuminated. The contact stated that the failure was related to TSB: 20-2100. The vehicle was taken to an independent mechanic who determined that there was a leak in the coolant system. The contact stated that coolant was leaking into the engine and the oil. The vehicle was taken to the local dealer, where it was diagnosed and determined that coolant was leaking into the engine and the oil. The vehicle was not repaired. The manufacturer was contacted and agreed to cover 40% of the cost of the repair. The failure mileage was approximately 56,000.

ENGINE

Engine misfiring, stuttering, power loss happened at high speed on interstate. Independent mechanic diagnosed coolant intrusion into engine. Spark plug in cylinder 3 seized. New engine needed. Ford does not have a recall for it. This is a well known engine problem according to research and review of other complaints on this site.

ENGINE

Timing Chain broke with only around 106,000 miles on the vehicle. While I was driving to run some errands, I came to a four way stop. Taking a right turn and beginning to accelerate to turn onto the intersecting road, my car began to accelerate and then acceleration stopped and could only coast on momentum I had left. Luckily I was able to maneuver out of traffic and onto the side of the road using the steering wheel and get it into park. Car was towed to local car repair shop and they determined that the timing chain was broken, resulting in a complete engine failure. It has not been investigated by manufacturer or police. No warning lamps appeared on the system when the incident occurred.

STEERING

The steering of the vehicle completely went out with NO warning lights/no warning whatsoever. If this had happened at speed or a sharp turn, this would have likely resulted in a collision. There are only 50,000 miles on the vehicle, so there is no way that the steering should completely go out. I see there are other vehicles that this has occurred with as well in this model/year; I feel that this should be a safety recall.

UNKNOWN OR OTHER

A Design Flaw (as confirmed by a Ford Service Advisor) in the engine block allows coolant to seep into the engine, rendering the engine useless. Ford has a TSB on this, they know it's a problem, other previous years similar engines have been recalled, these engines currently have class action and private lawsuits happening, and Ford extended the warranty on these vehicles to 84k miles because of this KNOWN mistake on their part. So.... after 84k miles Ford no longer stands behind their product. Leaving me and my family with a monthly car payment and a car that's sitting at the dealer that needs and $8k repair. I've had the car towed twice and am relying on friends to get around. Ford should own up to this and either fix or replace the vehicle. It's not right, and certainly doesn't make us want to buy American cars.

ENGINE

A Design Flaw (as confirmed by a Ford Service Advisor) in the engine block allows coolant to seep into the engine, rendering the engine useless. Ford has a TSB on this, they know it's a problem, other previous years similar engines have been recalled, these engines currently have class action and private lawsuits happening, and Ford extended the warranty on these vehicles to 84k miles because of this KNOWN mistake on their part. So.... after 84k miles Ford no longer stands behind their product. Leaving me and my family with a monthly car payment and a car that's sitting at the dealer that needs and $8k repair. I've had the car towed twice and am relying on friends to get around. Ford should own up to this and either fix or replace the vehicle. It's not right, and certainly doesn't make us want to buy American cars.

POWER TRAIN

The contact owns a 2018 Ford Escape. The contact stated while driving 50-55 MPH, the transmission fluid warning light was illuminated. The dealer was contacted, and an appointment was scheduled for diagnostic testing. The contact stated while driving 50-55 MPH to the dealer the following day, the vehicle lost motive power. The contact was able to pull to the side of the road and parked the vehicle. The contact stated that the vehicle failed to respond upon shifting to drive(D) or reverse(R). The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The dealer ordered the part for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 93,385.

ENGINE

Coolant Intrusion on the 1.5l ecoboost engine at 63,000 miles. Just out of warranty.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated while driving at approximately 20 MPH, the "Engine Overheating" message was displayed on the instrument panel. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that there was an internal coolant leak intrusion into the cylinder and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 97,000.

UNKNOWN OR OTHER

My engine light came on and within a three day time span my engine overheated. I kept up with all maintenance on my vehicle and even had a previous diagnostic ran on the vehicle a month prior. I was told there was a customer satisfactory warranty that expired in November 2022 on my vehicle but information was given to first owner that stated what would happen to my vehicle. I bought my car in March of 2021Due to me getting my car from Hondas car lot they said they were unaware that the vehicle had a warranty at time of sale which would have been of great help. I have been quoted $10,000 to replace the motor in my car due to coolant intrusion, short block, and a spark plug being stuck within the engine. My car ran hot with myself, a dog and my son being in the car in the middle of a busy street but we were able to move vehicle to a safe spot while car was malfunctioning. I was told to look under the hood by my boyfriend to check fluids and he went into detail on what to check for and we found that the oil was clean but their was no antifreeze in the vehicle. I received my oil change in September of 2024 and everything required for my tags that is done yearly all on the same visit.

ENGINE

My engine light came on and within a three day time span my engine overheated. I kept up with all maintenance on my vehicle and even had a previous diagnostic ran on the vehicle a month prior. I was told there was a customer satisfactory warranty that expired in November 2022 on my vehicle but information was given to first owner that stated what would happen to my vehicle. I bought my car in March of 2021Due to me getting my car from Hondas car lot they said they were unaware that the vehicle had a warranty at time of sale which would have been of great help. I have been quoted $10,000 to replace the motor in my car due to coolant intrusion, short block, and a spark plug being stuck within the engine. My car ran hot with myself, a dog and my son being in the car in the middle of a busy street but we were able to move vehicle to a safe spot while car was malfunctioning. I was told to look under the hood by my boyfriend to check fluids and he went into detail on what to check for and we found that the oil was clean but their was no antifreeze in the vehicle. I received my oil change in September of 2024 and everything required for my tags that is done yearly all on the same visit.

FUEL/PROPULSION SYSTEM

I purchased a 2018 Ford Escape in February 2024 with 80,000 miles from a dealership. The vehicle had a single owner and appeared to be in great condition at the time of purchase. However, in December 2024 it presented a critical safety issue involving the engine. While driving, the vehicle began shaking violently and lost power, almost stopping in the middle of an intersection. This placed me and others at significant risk of a collision, as I was unable to control the car properly or move it safely out of traffic. The problem was confirmed by the Ford dealership, where diagnostics initially revealed a misfire code (P0302). After further inspection, the dealership determined that the engine required a full replacement. This repair was estimated to cost $9,000—nearly the current value of the vehicle. The car is at the dealership and has not been repaired due to the prohibitive cost. Through my research, I found Technical Service Bulletin (TSB) 19-2346, which documents similar engine issues reported by other Ford Escape owners, requiring significant repairs and part replacements. Despite reaching out to Ford Customer Service, I was denied assistance and left to bear the full cost of these extensive repairs. There were no warning lamps or messages prior to the failure. The issue occurred without warning while I was driving, making the defect hazardous. Given the serious safety implications of this defect, I strongly urge this issue to be considered for recall. A vehicle with relatively low mileage should not experience catastrophic engine failure, and Ford must take responsibility for addressing this widespread and dangerous issue. My life and the safety of others on the road are far more valuable than the cost of repairs.

ENGINE

I purchased a 2018 Ford Escape in February 2024 with 80,000 miles from a dealership. The vehicle had a single owner and appeared to be in great condition at the time of purchase. However, in December 2024 it presented a critical safety issue involving the engine. While driving, the vehicle began shaking violently and lost power, almost stopping in the middle of an intersection. This placed me and others at significant risk of a collision, as I was unable to control the car properly or move it safely out of traffic. The problem was confirmed by the Ford dealership, where diagnostics initially revealed a misfire code (P0302). After further inspection, the dealership determined that the engine required a full replacement. This repair was estimated to cost $9,000—nearly the current value of the vehicle. The car is at the dealership and has not been repaired due to the prohibitive cost. Through my research, I found Technical Service Bulletin (TSB) 19-2346, which documents similar engine issues reported by other Ford Escape owners, requiring significant repairs and part replacements. Despite reaching out to Ford Customer Service, I was denied assistance and left to bear the full cost of these extensive repairs. There were no warning lamps or messages prior to the failure. The issue occurred without warning while I was driving, making the defect hazardous. Given the serious safety implications of this defect, I strongly urge this issue to be considered for recall. A vehicle with relatively low mileage should not experience catastrophic engine failure, and Ford must take responsibility for addressing this widespread and dangerous issue. My life and the safety of others on the road are far more valuable than the cost of repairs.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated while driving at approximately 10 MPH, the "Engine Overheated" message was displayed on the instrument panel, and the vehicle shut down. The vehicle failed to return to normal operation. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that there was an internal coolant leak intrusion into the cylinder and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 108,000.

POWER TRAIN

Transmission is not going into fifth gear correctly.

ENGINE

Coolant is getting in to the engine and blowing the engine up. Ford is aware of the issue but is denying coverage and repair under a distraction. They are aware of the repair and issued Customer Satisfaction program 21N12 which is the fix to the engine. However, they say that if customer satisfaction program 19B37 was not completed prior to 2022, then you do not qualify to do 21N12 even though under 21N12 if the car is under 7 years old and 84,000 miles that it qualifies. Ford says that if the previous owner (since we did not get the car until 2023/24) did not do 19B37 that we are screwed and they will not cover the engine replacement that they know about. This issue is all over the internet, so I am shocked a recall has not been issued.

ENGINE

Complete Engine failure causing vehicle to be totally un drive able at only 91,000 miles. Engine failure cause was diagnosed by local authorized Ford dealer service department as systemic engine design flaw that caused catastrophic fluid intrusion into cylinder(s), rendering engine useless. Remedy, engine needs to be totally replaced, not repaired, but replaced. Not an isolated incident in my particular case as there have been thousands of issues with this model of engine that FORD (manufacturer) has employed on this model year, make, and model (2018 Ford Escape SEL). No warning lamps lighted to warn of potential engine failure, and most importantly, no written notices provided by Ford to alert of the catastrophic engine issue, and certainly no information on remedies provided either.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who determined that coolant intrusion into cylinders one and four resulted in damage to the engine. The contact was informed that the engine would need to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program 21N12. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 85,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that upon starting, the check engine warning light was illuminated. The engine fault service immediately message was displayed. The vehicle was taken to the local dealer, where it was diagnosed that the cylinder had misfired. The coolant was flooding the engine. The dealer recommended an engine replacement. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 87,800.

ENGINE

Check Engine Light came on with Error Code Engine Misfire Cylider 1. Mechanic diagnosed it with a Burnt Valve from Coolant Intrusion. Car only has 85,000 miles on it. Contacted Ford and they said it's a known issue but they refuse to pay to fix the vehicle since my vehicle is 1,000 miles over the 84,000 mile mark.

ENGINE

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning illuminated. In addition, the vehicle was driving unusually rough with the engine misfiring. The contact and his father attempted to change the spark plugs. The contact stated that one of the spark plugs had seized and was unable to be removed. The vehicle was towed to the dealer where it was diagnosed with a coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair was not covered under recall repair or special programs. The failure mileage was approximately 86,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that while driving up a hill at an undisclosed speed, the engine overheated. The contact pulled over and waited for the engine to cool down. The contact stated that several unknown warning lights illuminated and remained illuminated. The vehicle was taken to a dealer where it was diagnosed and it was determined that there was coolant leaking into cylinder #2, and the engine needed to be replaced. The vehicle was not repaired and remained with the dealer. The manufacturer was notified of the failure. The failure mileage was unknown.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light illuminated, with the "Engine Fault Service Now” message displayed. The vehicle was taken to a local dealer where the vehicle was diagnosed the contact was informed there was coolant intrusion into the engine and the engine needed to be replaced. The vehicle was not repaired. The contact linked the failure to Customer Satisfaction Programs: 21N12 and 19B37. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

ENGINE

Less than one month after purchasing this used vehicle from a dealership, the check engine light came on. A personal code reader showed the PO302 code. Upon inspection by the manufacturer dealer we were told that it has an engine coolant leak, known as coolant intrusion. The mechanic noted that the engine appeared to have parts replaced trying to rectify this issue (prior to our ownership) but that the only fix to this issue is engine replacement with a cost of around $9500. We were told this would be our cost as the manufacturer no longer replaces the engines under a previous satisfaction program. Now the vehicle is shuttering and has the permanent PO302 code and showing signs of consistent misfiring. Facts lead us to the fact that the previous owner did not resolve the issue and then the dealership put a vehicle on the lot that should not have been without a new engine as this was a pre-existing problem to our purchase.

EXTERIOR LIGHTING:HEADLIGHTS

The contact owns a 2018 Ford Escape. The contact stated while the vehicle was parked, the contact attempted to turn on the low beam however, the low beam was inoperative. No warning light was illuminated. The failure occurred on several occasions. The vehicle was taken to an independent mechanic where it was diagnosed that the pigtail connectors and bolts needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to a dealer where it was determined that the headlights needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 90,000.

FUEL/PROPULSION SYSTEM

My engine check light came on and it said Engine Fault Service Now, with a wrench signal exposed. Then I could hardly stop the vehicle , it became very difficult to apply the brakes, using all of my body weight applied to stop the vehicle. I immediately brought it to O’Reily’s auto place and had a diagnostic test run on the vehicle. Multiple default code come up. P1016, p0365, p0299,p164D p0369,p0443,p0456,p1450. Brought it to the Ford dealership, upon inspection the diagnosis Evap system related disc on this line , tested evap system, found canister purge valve to be broken , tech notes that this is a non Oem part. Advised to replace purge valve and hose assembly. Also discovered that vacuum pump not pulling vacuum, advise to replace pump and reset. Upon removal of the vacuum pump, found pump cam lobe twisted off , vacuum pump is seized, cam replacement is seized , cam replacement will be required. Also both front axel boots are torn, spewing grease all over, recommend replacing both axels, leak p2 pinion value, left back axel leaking, both back brake rotors and pads worn 2mm in the red, coolant level low possible leak. Also is discovered that there was a non ford part purge valve that shouldn’t be there. Estimated cost is 8,500-9000 dollars could be more

ENGINE

My engine check light came on and it said Engine Fault Service Now, with a wrench signal exposed. Then I could hardly stop the vehicle , it became very difficult to apply the brakes, using all of my body weight applied to stop the vehicle. I immediately brought it to O’Reily’s auto place and had a diagnostic test run on the vehicle. Multiple default code come up. P1016, p0365, p0299,p164D p0369,p0443,p0456,p1450. Brought it to the Ford dealership, upon inspection the diagnosis Evap system related disc on this line , tested evap system, found canister purge valve to be broken , tech notes that this is a non Oem part. Advised to replace purge valve and hose assembly. Also discovered that vacuum pump not pulling vacuum, advise to replace pump and reset. Upon removal of the vacuum pump, found pump cam lobe twisted off , vacuum pump is seized, cam replacement is seized , cam replacement will be required. Also both front axel boots are torn, spewing grease all over, recommend replacing both axels, leak p2 pinion value, left back axel leaking, both back brake rotors and pads worn 2mm in the red, coolant level low possible leak. Also is discovered that there was a non ford part purge valve that shouldn’t be there. Estimated cost is 8,500-9000 dollars could be more