2018 FORD EDGE

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.

Risk: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Ford Motor Company (Ford) is recalling certain 2016-2018 Lincoln MKX and 2015-2018 Edge vehicles. The rear brake jounce hose may rupture and leak brake fluid.

Risk: A brake fluid leak can extend the distance required to stop the vehicle, increasing the risk of a crash.

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.

Risk: A ruptured front brake hose will cause a brake fluid leak, lengthening the distance needed to stop the vehicle, increasing the risk of a crash.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Ford Motor Company (Ford) is recalling certain 2018 Ford Edge and Lincoln MKX vehicles. These vehicles may have door striker bolts that are shorter than intended. Vehicles with shorter door striker bolts fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components" potentially resulting in the doors opening in the event of a crash.

Risk: If the doors open in the event of a crash, there is an increased risk of injury.

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles. The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc.

Risk: An electrical arc can increase the risk of a fire.

POWER TRAIN

The car has been having a chemical smell when it starts. I recently was driving from San Antonio, Texas to Austin, Texas and received a warning that my car was overheating. The warning went off immediately and I continued driving it. A few days later, I got an oil change and was told that I had no coolant in the vehicle. They filled the coolant for me. I continued driving the car. This week, the car was shaking pretty violently when I turned on the ignition. I proceeded to drive it and it drove normally. The following day, a check engine light came on. I took it in to see a mechanic that day and they confirmed that I had a coolant intrusion problem caused by the 2.0L Eco boost engine which is defective and allows coolant to escape into the engine injectors. Ford is not taking any responsibility for this and says that it is not under warranty so there's no programs they can offer me. Ford should issue a recall of this defective product to avoid injuries or accidents.

ENGINE

The car has been having a chemical smell when it starts. I recently was driving from San Antonio, Texas to Austin, Texas and received a warning that my car was overheating. The warning went off immediately and I continued driving it. A few days later, I got an oil change and was told that I had no coolant in the vehicle. They filled the coolant for me. I continued driving the car. This week, the car was shaking pretty violently when I turned on the ignition. I proceeded to drive it and it drove normally. The following day, a check engine light came on. I took it in to see a mechanic that day and they confirmed that I had a coolant intrusion problem caused by the 2.0L Eco boost engine which is defective and allows coolant to escape into the engine injectors. Ford is not taking any responsibility for this and says that it is not under warranty so there's no programs they can offer me. Ford should issue a recall of this defective product to avoid injuries or accidents.

ENGINE

Coolant intrusion defect. The engine coolant leaks into the combustion chamber, due to a failure in the engine block design. TSB 19-2346 issued by Ford addresses this known and serious issue for my 2018 Ford Edge, 2.0L EcoBoost engine. In 2024, I purchased a used, 2018 Ford Edge with 49k miles. A few months after I purchased this used vehicle at a dealership, my Check Engine light came on. The vehicle showed other symptoms of white smoke, coolant loss, misfiring and rough idle. I brought my car to a local dealership (not the same dealership that I purchased the vehicle) and they confirmed the coolant intrusion defect. When I purchased the vehicle, it didn't come with a warranty. I tried getting help from by calling Ford Customer Service, and they offered no goodwill assistance and no coverage assistance at all. I ended up having a new engine put in my vehicle for $7,000. This was done by a local car repair shop, not done at a dealership. I now have to pay a loan for $7k on top of my monthly car payment that existed before the new engine. Although my vehicle is no longer under warrant, I understand this issue stems from a documented manufacturing defect and has affected a wide range of Ford models. I've taken good care of my vehicle and it has been maintained regularly. I want to retain confidence in Ford as a brand that stands behind its products, but I didn't get anywhere with Ford after submitting a case and speaking with a representative and also a manager. I don't know what else to do in trying to get reimbursed for the replacement of the engine of $7,000. I would like to be added to any potential class-action. I called Ford Customer Service at 800-392-3673 Case # [XXX] Manger Maurice Dealership that I had the coolant intrusion diagnosed: Gary Yeomans Ford, 1202 Malabar Rd, Palm Bay, FL 32907 Service person: Stuart 321-272-7659 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER

The back-up camera failed in August of 2024. The camera displayed a blank or distorted image (it changed as put in reverse) on the center display screen when the vehicle was put in reverse AND on occasion displayed a message on the center display screen that the rear-view camera is unavailable. The vehicle is available for inspection. THE REAR-VIEW CAMERA FAILURE REDUCED OR DISTORTED THE DRIVERS VIEW OF WHAT IS BEHIND THE VEHICLE, INCREASING THE RISK OF A CRASH. This specific failure is under a current/new recall: Sep 08,2025 Manufacturer Recall Number 25S89 NHTSA Recall Number 25V572. Yes, this vehicle was inspected AND repaired by Greenway Ford, 9001 E. Colonial Drive, Orlando, FL 32817 for which I paid them $1,260.02 on 8/28/2024. I do not recall any different warnings, messages or other symptoms other than those already described here within.

ENGINE

At 77,000 Kilometers, check engine light came on, during inspection it is observed that there is an active coolant intrusion leak in cylinders 1 and 3. This is a Ford Edge 2018, with a 2.0L Ecoboost engine. The car is undriveable and needs a full engine replacement.

ENGINE AND ENGINE COOLING

See attached document for complaint.

ENGINE

Cylinder misfire, caused coolant intrusion into cylinder caused by defective motor wall. This could have caused by engine to lock up while driving and cause an accident. Luckily I was able to get it to the dealer before that happened. FORD is aware of this defective motor in these models but has refused to issue a recall. My car is a 2018, however, the car ONLY has 50,000 miles on it. I want others to know of this danger. These engines should be recalled before someone is hurt in crash due to this defect.

ENGINE

I had a Cylinder misfire (code P0302) due to coolant intrusion into the engine cylinder. This was due to a crack in the engine block. This is a common issue with the 2.0L ecoboost engine. No recall. Ford's fix was for me to replace the long block engine with a redesign version to fix the casting problem. This cost was covered by me, even though this is a known common issue by Ford that requires an engine replacement. The engine had 78,193 miles on it, so it was out of warranty. Repair cost me over $7,000. There is are currently lawsuits due to this case and engine. [XXX] and [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER

2018 ford edge with 2.0 ecoboost engine over heating leaking coolant into cylinders caused engine failure. Lucky this did not catch fire. Ford knows the issue and will not put out a recall. Very dangerous and disgusting business practice.

ELECTRICAL SYSTEM

2018 ford edge with 2.0 ecoboost engine over heating leaking coolant into cylinders caused engine failure. Lucky this did not catch fire. Ford knows the issue and will not put out a recall. Very dangerous and disgusting business practice.

ENGINE

2018 ford edge with 2.0 ecoboost engine over heating leaking coolant into cylinders caused engine failure. Lucky this did not catch fire. Ford knows the issue and will not put out a recall. Very dangerous and disgusting business practice.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Edge. The contact stated that upon starting the vehicle, while the vehicle was idling, the check engine warning light remained illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the engine was faulty due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 121,816.

POWER TRAIN

The contact owns a 2018 Ford Edge. The contact stated that at start-up, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the flex plate, flywheel, and transmission pump were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 140,000.

ENGINE

Car has a coolant leak and has been diagnosed as having coolant intrusion. I was told that there is a recall but it doesn’t include my VIN

ENGINE

On August 19, 2025, Koons Woodbridge Ford determined my 2028 Ford Edge requires a long block replacement due to coolant intrusion into cylinder 3, per customer invoice RO# [XXX] Tag# [XXX]. This is a known issue, which is documented by technical service bulletin 22-2229. Aimee DePugh, Koons Woodbridge Ford Service Advisor, informed me that I should contact Ford to request reimbursement. However, the guidance I received was to send the dealership service manager written correspondence requesting the dealership restore the engine at their expense because of the known engine design flaw. I sent the dealership a note via their online portal on August 20, 2025. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

I have a 2018 Ford Edge Titanium Eco Boost with 115,000 miles on it. I bought it used in 2018 with 17,000 miles on it. The engine light came on and I took it to a repair shop. The codes are p0303 and p0316. They inspected the cylinder and there is coolant leaking into cylinder 3. Apparently this is very common for this vehicle and is described as a design flaw. With this problem being very common and a known design flaw from Ford, I strongly encourage a recall.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Edge. The contact stated that while driving at 40 MPH, the check engine warning light illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic, where the spark plugs were replaced. The vehicle was then taken to the dealer for an oil change. The vehicle was taken to a friend, who determined there was coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 60,000.

ENGINE

2018 Ford Edge, 79K miles. Check engine light came on and I immediately had it checked out. It was misfiring, spark plugs were replaced to attempt to fix the issue. Light came back on a few weeks later, it was discovered that coolant was leaking into cylinder 3 and causing the misfire. Ford recommends that the engine be replaced. This appears to be an issue that Ford is very aware of and many Ford Edges are affected, yet there is not a recall. This defect may lead to overheating and can result in the cylinder head cracking, total engine failure, and/or engine fires. This puts me and other drivers at significant risk and I am very displeased with Ford.

ENGINE

This car hesitates, engine light indicates misfire. Dealer confirms coolant leaking into the engine. I find out now this is a well known and widespread problem with Ford engines in this era. The car is unsafe to drive due to impending sudden and complete engine failure.

POWER TRAIN

This car hesitates, engine light indicates misfire. Dealer confirms coolant leaking into the engine. I find out now this is a well known and widespread problem with Ford engines in this era. The car is unsafe to drive due to impending sudden and complete engine failure.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed that there was coolant inside the cylinders. The vehicle was not repaired. The manufacturer and local dealer were not yet contacted. The failure mileage was 148,000.

ENGINE

Vehicle was taken in for service after the check engine light illuminated. Upon inspection, it was determined that coolant is leaking into the No. 2 cylinder, requiring a complete engine replacement. This is a serious safety concern, as engine failure can occur without warning. The vehicle is a 2018 model with only 51,159 miles, purchased new from the local Ford dealership, and should not be experiencing a major engine failure at such low mileage.

ENGINE

There is coolant leaking into my engine because the Eco Boost engines malfunction. My entire engine has to be replaced. This has already been reported as a huge issue for years and years. It needs to be a recall. TSB 19-2346

ENGINE

The contact owns a 2018 Ford Edge. The contact stated that while attempting to start the vehicle, the engine failed to turn over. There were several unknown warning lights illuminated. The vehicle was towed to a local independent mechanic to be diagnosed, and the contact was advised that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 140,000.

SERVICE BRAKES

Master cylinder going bad. Pedal goes to the floor. All 4 pads rotors calipers have been replaced within the last year.

TRACTION CONTROL SYSTEM

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the ABS, the Advance Trac, the Hill Start Assist, and the Powertrain warning lights were illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.

POWER TRAIN:AUTOMATIC TRANSMISSION

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the ABS, the Advance Trac, the Hill Start Assist, and the Powertrain warning lights were illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.

SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the ABS, the Advance Trac, the Hill Start Assist, and the Powertrain warning lights were illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Edge. The contact stated that the vehicle hesitated while accelerating; however, after driving for a while, the vehicle operated as designed. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic, who diagnosed the vehicle with coolant intrusion in cylinder #2, causing engine failure. The mechanic informed the contact of a Technical Service Bulletin with NHTSA ID Number: 10214126 (Engine and Engine Cooling). The dealer was contacted and confirmed that the VIN was not covered under recall. The dealer referred the contact to the manufacturer for assistance. The manufacturer was informed of the failure and confirmed the VIN was not included in NHTSA ID Number: 10214126 (Engine and Engine Cooling). The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.

ENGINE

On July 20,2025, at about 4:30pm to 5:30pm, I drove less than two blocks from home when the engine light and the overterature light came on suddenly. Simultaneously, the vehicle began to shake. I was about two to three blocks from an Auto Zone parts supply store. I drove there slowly. Once at the location, I asked for assistance in determining what caused the issue with my car. The representative used a device that indicated that check engine failed, and emission ready status was no. I was advised to purchase coolant for my model vehicle. Once purchased, the representative tried to fill the reservoir. However, the reservoir indicated that it was full after using less than half of what was in the gallon bottle. We waited a while to determine if the level would decrease. While at the store, the level remained constant at the full level. He recommended that I start the engine. The car no longer shook and the indicators did not come back on until I drove about a mile away. I was near another Auto Zone store, nearly a mile from my house. The representative there was able to pour the remainder of the coolant into the reservoir. When asked, I was told that I should contact a mechanic regarding the issue. I asked if it would be safe to drive the car home to make arrangements to have the car towed, as where we (myself and two young grandchildren) were in a location that did not seem safe to wait very long. I drove slowly to my house, using emergency blinkers. I was able to park the car in the driveway until I could arrange to have the car towed to a recommended repair shop. I have an extended warranty from an Auto warranty company. The car was towed to AAMCO less than 10 miles away. So far, all they have been able to tell me is that the oil is clean, but the level is very low. I do not know the cause, as I have the oil changed, and other lubricant and liquids levels checked at least every 7.5K miles. I also check my indicators on a regular basis, whenever I drive.

ENGINE

Found trouble code PO304 in the computers history indicates that the misfire is not coming from the spark plug or ignition coil. Checked the fuel injector and no problem was found. Removed cylinder#4=spark plug and found a small amount of evidence that coolant is entering the cylinder. There is a TSB for engine blocks cracking and causing the problem. This was found by the auto service I use. Called dealership and was told this does happen. A new engine would have to installed if my engine light comes back on. They would have put in the same type of engine! REALLY? Wouldn’t this happen again with a new engine? I do not know how to download the service slip

SEAT BELTS

Engine has coolant intrusion Drivers seat belt will lock periodically

ENGINE

Engine has coolant intrusion Drivers seat belt will lock periodically

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Edge. The contact stated that while the vehicle was idling, the vehicle shuddered significantly and stalled. The vehicle was taken to the dealer, where it was diagnosed that the engine block was fractured. The vehicle was not repaired. The contact stated that the failure recurred while idling at a stop sign. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine block was fractured, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

ENGINE

I own a 2018 Ford Edge with the 2.0L EcoBoost engine. My engine recently failed and was diagnosed by a Ford dealership as suffering from coolant intrusion into the cylinders. This has resulted in engine misfires, overheating, coolant loss, and eventually a non-functional engine. This appears to be a widespread and well-documented issue across multiple Ford models and years, due to a design flaw in the engine block or head gasket area that allows coolant to enter the combustion chamber. I was not notified of any recall or service bulletin, yet this issue has caused major financial and safety concerns. There is currently a class-action lawsuit related to this defect, and Ford has not issued any official remedy despite knowing of the issue for years. I am submitting this report in hopes that NHTSA will investigate this defect and urge Ford to issue a recall or remedy before more consumers suffer unexpected engine failure.

ENGINE

Check engine light came on and car stalled. The fault was a misfire in cylinder 2 and 3. When I checked vehicle out coolant was low and coolant leaked into cylinder. Checked online and saw thousands of complaints for the same thing

ENGINE

Hello, I have had this Ford edge for about two years. My first year it started giving me problems so I took it in and they told me that I needed a whole new engine which is shocking because I just got it, as I saved for money they told me it should last a little bit longer, so I held it off for a little bit and recently it started to jump every time I was at a stoplight or a stop sign and sometimes just completely shut off, so I took it in again and they told me that I need a whole new engine and that there are no recalls on my car so I did some research and I’ve noticed that a lot of people have problems with the exact same thing that I do on their 2018 Ford edge. I’m really just hoping that there is something that can be done.

ENGINE

Computer error P0304 - misfiring in cylinder 4. Diagnosed with a coolant leak into the cylinder. Potential Safety Issues: Loss of Power: A misfire can cause sudden power loss, particularly during acceleration or at high speeds, increasing the risk of accidents, especially in traffic or on highways. Engine Stalling: If the misfire worsens, the engine may stall, leaving you unable to control the vehicle, which is dangerous in busy areas or intersections. Overheating Risk: Coolant intrusion into cylinder 4 (as noted in TSB 22-2229) can lead to overheating if the cooling system is compromised, potentially causing engine failure or fire hazards. Catalytic Converter Damage: Persistent misfires can overheat and damage the catalytic converter, potentially leading to a fire risk under the vehicle. Beyond this, it is my 17 year old daughter driving this car and she could be stranded some place unsafe due to not starting or in the middle of traffic while driving. It has been inspected by a mechanic to confirm the leak. Ford's issuing of a TSB on this issue (TSB 22-2229) - calls for a new engine. Ford knows they have made faulty engines in these cars and refuses to help cover the cost of replacement.

POWER TRAIN

Computer error P0304 - misfiring in cylinder 4. Diagnosed with a coolant leak into the cylinder. Potential Safety Issues: Loss of Power: A misfire can cause sudden power loss, particularly during acceleration or at high speeds, increasing the risk of accidents, especially in traffic or on highways. Engine Stalling: If the misfire worsens, the engine may stall, leaving you unable to control the vehicle, which is dangerous in busy areas or intersections. Overheating Risk: Coolant intrusion into cylinder 4 (as noted in TSB 22-2229) can lead to overheating if the cooling system is compromised, potentially causing engine failure or fire hazards. Catalytic Converter Damage: Persistent misfires can overheat and damage the catalytic converter, potentially leading to a fire risk under the vehicle. Beyond this, it is my 17 year old daughter driving this car and she could be stranded some place unsafe due to not starting or in the middle of traffic while driving. It has been inspected by a mechanic to confirm the leak. Ford's issuing of a TSB on this issue (TSB 22-2229) - calls for a new engine. Ford knows they have made faulty engines in these cars and refuses to help cover the cost of replacement.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, there was white smoke coming from the exhaust and the check engine warning light illuminated. The contact parked the vehicle and inspected the vehicle. The contact noticed that the oil was milky. The vehicle was taken to an independent mechanic, where it was diagnosed with a misfire and a coolant leak into cylinder #1. The contact was informed that the coil packs needed to be replaced. The vehicle was not repaired. The vehicle was driven to the residence. The contact researched and determined that the symptoms indicated that the failure was caused by a blown head gasket. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact stated the vehicle was not drivable. The manufacturer was made aware of the failure, and a case was filed. The contact referenced an unknown recall; however, the VIN was not under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 97,000.

ENGINE

The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, there was white smoke coming from the exhaust and the check engine warning light illuminated. The contact parked the vehicle and inspected the vehicle. The contact noticed that the oil was milky. The vehicle was taken to an independent mechanic, where it was diagnosed with a misfire and a coolant leak into cylinder #1. The contact was informed that the coil packs needed to be replaced. The vehicle was not repaired. The vehicle was driven to the residence. The contact researched and determined that the symptoms indicated that the failure was caused by a blown head gasket. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact stated the vehicle was not drivable. The manufacturer was made aware of the failure, and a case was filed. The contact referenced an unknown recall; however, the VIN was not under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 97,000.

UNKNOWN OR OTHER

Panaramic sunroof cracked on inside portion of the vehicle, concerned it might shatter. There is also a crack on the outside portion. It Is over $1000 to replace. Alot of customers have complained about this issue and adding this one to it

ENGINE

The coolant system leaked into the engine causing over heating while driving on the interstate causing the engine to stop running while passing a having to pull to the side of the road while cars were dodging me and I was almost rear-ended by a semi-truck. We took it to a independent service center and it was confirmed. This car was sold to me by a Martinez Auto Sales person names Luis Ramirez. He told me the car was in good condition. I got 30 miles off the lot before the occurrence. I took the car to a independent service center and have later found that the car was confirmed to have this issue by Team Ford in Dennison IA on August 15th 2024. My incident took place on [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Edge. The contact stated that the check engine warning light was displayed on the instrument panel. The vehicle was taken to an independent mechanic and the contact was informed that there was coolant intrusion into cylinder #2. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 77,500.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Edge. The contact stated that upon starting the vehicle, the check engine warning light was illuminated, and there was white smoke coming out of the exhaust pipe. The contact stated that upon accelerating from a complete stop, the vehicle shuddered. The contact stated that upon diagnosing the vehicle, the contact determined that there was coolant intrusion in the engine. An unknown local dealer was contacted but the vehicle was not diagnosed or repaired. The contact was advised that the VIN was not included in a recall. The manufacturer was notified of the failure. The failure mileage was approximately 65,000.

ENGINE

My check engine light came on. Took it to my mechanic. Had a misfire on cylinder 1. Replaced coil and spark plugs. Check engine light came back on. Replace coil again. Check engine light came back on. Engine now needs replaced because of a coolant intrusion issue. Ford is aware and has posted a TSB 19-2346, but will not assist with it getting replaced.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that there was coolant inside cylinder #2. The contact was advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 56,016.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, there was an abnormal coolant odor inside the vehicle, with the check engine warning light illuminated. The contact stated that the vehicle failed to properly accelerate. The vehicle was taken to the local dealer who diagnosed the vehicle with coolant intrusion into the cylinders and advised the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 64,300.

ELECTRICAL SYSTEM

The contact owns a 2018 Ford Edge. The contact stated that while the vehicle was parked, the contact became aware that the rearview mirror and the instrument panel were inoperable. The contact stated that the rearview image appeared blank, and the instrument panel appeared blank while starting the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the APIM module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 109,000.

BACK OVER PREVENTION

The contact owns a 2018 Ford Edge. The contact stated that while the vehicle was parked, the contact became aware that the rearview mirror and the instrument panel were inoperable. The contact stated that the rearview image appeared blank, and the instrument panel appeared blank while starting the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the APIM module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 109,000.

SERVICE BRAKES, HYDRAULIC

The contact owned a 2018 Ford Edge. The contact stated that the vehicle was turned on and parked on a level ground surface while the contact was outside of the vehicle. The contact stated that the vehicle reversed independently, drove over the curb, hit the apartment complex fence, went down the alley, and hit a neighbor's fence. The contact stated that the vehicle was driven away from the scene and was parked. Additionally, the contact stated that while driving 20 MPH and depressing the brake pedal, the brake pedal was stiff, and the vehicle failed to respond and crashed into the rear of another vehicle. There was no warning light illuminated. The air bags did not deploy. The vehicle was parked near the scene, in a business parking lot. The contact sustained pain from the seat belt strap and received medical assistance. The other driver sustained unknown injuries. A police report was not filed. The vehicle was towed to the collision center, which provided an estimate of the damage. The vehicle was totaled by the insurance company. The dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the insurance company for the brake diagnostic testing. The failure mileage was 8,200.

POWER TRAIN

The contact owned a 2018 Ford Edge. The contact stated that the vehicle was turned on and parked on a level ground surface while the contact was outside of the vehicle. The contact stated that the vehicle reversed independently, drove over the curb, hit the apartment complex fence, went down the alley, and hit a neighbor's fence. The contact stated that the vehicle was driven away from the scene and was parked. Additionally, the contact stated that while driving 20 MPH and depressing the brake pedal, the brake pedal was stiff, and the vehicle failed to respond and crashed into the rear of another vehicle. There was no warning light illuminated. The air bags did not deploy. The vehicle was parked near the scene, in a business parking lot. The contact sustained pain from the seat belt strap and received medical assistance. The other driver sustained unknown injuries. A police report was not filed. The vehicle was towed to the collision center, which provided an estimate of the damage. The vehicle was totaled by the insurance company. The dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the insurance company for the brake diagnostic testing. The failure mileage was 8,200.

AIR BAGS

The contact owned a 2018 Ford Edge. The contact stated that the vehicle was turned on and parked on a level ground surface while the contact was outside of the vehicle. The contact stated that the vehicle reversed independently, drove over the curb, hit the apartment complex fence, went down the alley, and hit a neighbor's fence. The contact stated that the vehicle was driven away from the scene and was parked. Additionally, the contact stated that while driving 20 MPH and depressing the brake pedal, the brake pedal was stiff, and the vehicle failed to respond and crashed into the rear of another vehicle. There was no warning light illuminated. The air bags did not deploy. The vehicle was parked near the scene, in a business parking lot. The contact sustained pain from the seat belt strap and received medical assistance. The other driver sustained unknown injuries. A police report was not filed. The vehicle was towed to the collision center, which provided an estimate of the damage. The vehicle was totaled by the insurance company. The dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the insurance company for the brake diagnostic testing. The failure mileage was 8,200.

ENGINE

2.0L Ecoboost Engine. At 58,000 miles coolant leaking into cylinder. Creating fumes and dangerous possible engine failure situations. Service department at Ford Dealer has diagnosed and confirmed the problem with engine rebuild/replacement. The recommended solution at $12,000 in repairs. Vehicle in past warranty period.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the contact heard a loud explosion coming from the sunroof of the vehicle. The contact also stated that the vehicle vibrated, and the sunroof detached from the vehicle. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 42,399.

ENGINE

The 2018 Ford Edge I currently own and according to my research, there have been several class action suits that have been filed due to the customer experiencing "coolant intrusion" into the engine rendering the vehicle useless without repair. My vehicle only has 50,000 miles on it and needs $6-7,000.00 worth of repairs to correct the problem. The current resale value without this issue is $10-13,000.00 but is now worth basically scrap. Cases that have been filed are Case [XXX] [XXX] et al. v. Ford Motor Co. in the United States District Court Eastern District of California. According to this case it states, "It pertains to 2013-2019 Ford Escape, 2013-2019 Ford Fusion, 2015-2018 Ford Edge, 2016-2019 Lincoln MKC, and 2016-2019 Lincoln MKZ models equipped with the 1.5L, 1.6L, and 2.0L EcoBoost engines, specifically, citing coolant intrusion as its chief focus." There are similar cases filed in U.S. District Court for the District of Delaware, as well as another in the Ontario Court of Justice in Canada. My vehicle exhibits nearly all of the issues common with coolant intrusion which can be Overheating, Coolant consumption issues, Engine misfire, Engine damage, and Engine fire Smoke coming from exhaust pipes. According to the current cases and complaints the models experiencing this issue are 2013-2019 Ford Escape, 2013-2019 Ford Fusion, 2015-2018 Ford Edge, 2017-2019 Lincoln MKC, 2017-2019 Lincoln MKZ. I respectfully ask that you hold Ford accountable for this issue as it has placed undue financial burden on the consumer. I attempted to contact Ford and they said no issues such relating to coolant intrusion exist for my 2018 Ford Edge with that VIN number but cannot explain why a well maintained vehicle with 50,000 miles is no longer operable. This puts millions of consumers on the road at risk should that engine fail while being operated on the road. A case has been filed with Ford it is CASE NUMBER [XXX]. The dealer is Ken Pollock Ford Berwick PA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (F

ENGINE

Presence of coolant in engine cylinders

STRUCTURE:BODY

POWER LIFTGATE FAILURE Recently, I put my hand on car to steady myself while my wife got my walker from the back of the car. she closed the hatch, but I had not lifted my hand and my finger was caught by the hatch. My wife immediately pushed the button on the hatch but it would not open. She then tried the dash button. It did not open. she started the car and tried the button and the hatch did not open, but did release just enough to release my finger. What if had been alone. 30,000 get their hands in car doors each year. what if this were a child and the hatch would not open. There are times where the hatch WILL NOT OPEN! There is no way to open the hatch manually. This very SERIOUS. There must be RECALL and Ford must replace existing controls with fail safe controls

ENGINE

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle stalled with an abnormally loud sound coming from the engine compartment, with the check engine warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 121,340.

ENGINE

Coolant Intrusion in Cylinder 3; Engine Liight remains on after Engine Tune Up w/ 48.2K Miles. Rough idle, White tail pipe vapor on cold start, Code P0303,. Cylinder 3 Misfire are symptoms. 4) Plugs, Air Filter, Cylinder 3 Ignition Coil Pack replaced, Fuel System cleaner added to 2) fuel refills. Car Battery replaced. Engine Light returned after battery replacement. Symptoms Resembles Ford TSB 19-2346, dated 12/19/2019

UNKNOWN OR OTHER

The rear lift gate will not open and it operates some time and cannot be open at all and no warning lights come on

UNKNOWN OR OTHER

I brought in my vehicle for regular service (I.e., oil change) on June 2nd and all was well though i did get my rear brakes done. By June 19th, my check engine light came in and when I brought in my vehicle later that same morning, I was informed coolant had leaked into the engine, now requiring an entire engine replacement which I was told would cost 8500. I have since learned this is a fairly common issue is this model ford edge with eco boost engines and am appalled ford has not issued a recall for this defect.

ENGINE

I brought in my vehicle for regular service (I.e., oil change) on June 2nd and all was well though i did get my rear brakes done. By June 19th, my check engine light came in and when I brought in my vehicle later that same morning, I was informed coolant had leaked into the engine, now requiring an entire engine replacement which I was told would cost 8500. I have since learned this is a fairly common issue is this model ford edge with eco boost engines and am appalled ford has not issued a recall for this defect.

POWER TRAIN

The contact owns a 2018 Ford Edge. The contact stated that the power train, wrench, and check engine warning lights were illuminated. The contact stated that the transmission was slipping once the transmission was in 5th gear. The contact stated that while the warning lights were illuminated, the vehicle hesitated before accelerating, and the vehicle was struggling to drive forward. The vehicle was taken to the dealer and was diagnosed and determined that the torque converter had failed and needed to be replaced. The vehicle was not repaired. The clutch was repaired, but not the torque converter. The contact became aware of NHTSA Campaign 18V390000 ( Power Train); however, the VIN was not included. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 118,890.

ENGINE

Latent defect in the engine, allowing coolant into cylinder 3 Car could potentially caused by ignition system faults or fuel delivery issues and also rough idle. Mechanic checked the code on the car and the cylinder 3, confirmed the automobile would need a new engine P0303 code- Cylinder 3 misfire that is created from a faulty engineering design

ENGINE

The check engine light came on, and I brought it to a Ford dealership. They confirmed that it has coolant intrusion into the cylinders and needs a new engine. They also informed me that my year, make, model and engine were recalled by Ford for this issue, but for some reason my VIN doesn't fall under it. Ford agreed to pay 40% of the cost which leaves me with a bill for $4,958.23 for a vehicle which should be covered under the recall. This should be covered under the recall. I was told to file a complaint with you. Apparently this is a safety issue that can cause the vehicle to suddenly shut off and cause a fire. The issue Any help would be great.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Edge. The contact stated that upon starting the vehicle, the engine was misfiring, and there was white smoke coming out of the exhaust pipe. The vehicle was taken to AutoZone, then to an independent mechanic, where it was diagnosed and determined that there was a misfire in cylinder #1. The mechanic replaced the spark plugs and ignition coils; however, the failure recurred. The check engine warning light was illuminated. The vehicle was taken back to the independent mechanic, where two temperature sensors were replaced; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in cylinder #1. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The contact related to the failure to TSB Number: 19-2346. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 64,000.

LANE DEPARTURE: WARNING

We had stopped to get a soda and when we came back out and started the vehicle the steering wheel turned 90 degrees so the straight position was now 12 and 6 vs 3 and 9, I tried to shut the vehicle off and restart it and no change in steering wheel position. There was also an adaptive steering error on the dash. Another issue with this was that you could no longer see the speedometer as the steering spoke was covering it, we drove to the closest Ford dealer from where we were and we were told they didn’t have time to look at it on that day. I confirmed with the cashier that they were sending us away with a vehicle with a steering issue and the cashier once again just said they could not look at it on that day which I was not asking them to do I just wanted to leave it and go off in a loaner that I was able to get under the extended warranty. We went to the second ford dealer that was closer to our home and they took the vehicle in and 2 different service writers stated they had never seen anything like this before. they had the vehicle for a total of 3 weeks to diagnosis and replace the steering wheel and try to get the wheel back into alignment which took 2 trips. The second visit we met with the master tech at Ford country who went for a drive with us and could see that the Ford emblem in the center of the wheel was not straight and it took them 2 or 3 attempts to get it straight and the master tech with 35 years of experience stated they had only seen this 1 other time in all their years of working on vehicles. I just do not have confidence in the vehicle any longer and just keep thinking about what if this happened while we were driving and not just in a parking lot. I no longer feel safe in the vehicle

LANE DEPARTURE: ASSIST

We had stopped to get a soda and when we came back out and started the vehicle the steering wheel turned 90 degrees so the straight position was now 12 and 6 vs 3 and 9, I tried to shut the vehicle off and restart it and no change in steering wheel position. There was also an adaptive steering error on the dash. Another issue with this was that you could no longer see the speedometer as the steering spoke was covering it, we drove to the closest Ford dealer from where we were and we were told they didn’t have time to look at it on that day. I confirmed with the cashier that they were sending us away with a vehicle with a steering issue and the cashier once again just said they could not look at it on that day which I was not asking them to do I just wanted to leave it and go off in a loaner that I was able to get under the extended warranty. We went to the second ford dealer that was closer to our home and they took the vehicle in and 2 different service writers stated they had never seen anything like this before. they had the vehicle for a total of 3 weeks to diagnosis and replace the steering wheel and try to get the wheel back into alignment which took 2 trips. The second visit we met with the master tech at Ford country who went for a drive with us and could see that the Ford emblem in the center of the wheel was not straight and it took them 2 or 3 attempts to get it straight and the master tech with 35 years of experience stated they had only seen this 1 other time in all their years of working on vehicles. I just do not have confidence in the vehicle any longer and just keep thinking about what if this happened while we were driving and not just in a parking lot. I no longer feel safe in the vehicle

STEERING

We had stopped to get a soda and when we came back out and started the vehicle the steering wheel turned 90 degrees so the straight position was now 12 and 6 vs 3 and 9, I tried to shut the vehicle off and restart it and no change in steering wheel position. There was also an adaptive steering error on the dash. Another issue with this was that you could no longer see the speedometer as the steering spoke was covering it, we drove to the closest Ford dealer from where we were and we were told they didn’t have time to look at it on that day. I confirmed with the cashier that they were sending us away with a vehicle with a steering issue and the cashier once again just said they could not look at it on that day which I was not asking them to do I just wanted to leave it and go off in a loaner that I was able to get under the extended warranty. We went to the second ford dealer that was closer to our home and they took the vehicle in and 2 different service writers stated they had never seen anything like this before. they had the vehicle for a total of 3 weeks to diagnosis and replace the steering wheel and try to get the wheel back into alignment which took 2 trips. The second visit we met with the master tech at Ford country who went for a drive with us and could see that the Ford emblem in the center of the wheel was not straight and it took them 2 or 3 attempts to get it straight and the master tech with 35 years of experience stated they had only seen this 1 other time in all their years of working on vehicles. I just do not have confidence in the vehicle any longer and just keep thinking about what if this happened while we were driving and not just in a parking lot. I no longer feel safe in the vehicle

ENGINE

Ford’s 2.0L EcoBoost engine failed on our on a 2018 Edge. The vehicle and engine are available for inspection. The engine suffered a catastrophic failure and must be replaced per Technical Service Bulletin (TSB) 19-2346. Ford issued TSB 19-2346 on coolant loss/need for engine replacement in 2019. They had a class action lawsuit in 2012 on EcoBoost engines allowing coolant in cylinders. Ford had a chronic problem with these engines for years but kept selling them. There is a recall for some 2015-2018 Edges and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engines. I’m not sure why my 2018 Edge is not part of the recall, since the engine has failed per TSB 19-2346. The problem was diagnosed by a certified mechanic, diagnosis attached. I filed a case (#[XXX]) with Ford Customer Service, who denied any responsibility because my extended powertrain warranty (which I believe lasted until 100,000 miles) expired 3 months before the engine failure was diagnosed. I also wrote a letter (attached) to Ford Consumer Affairs, which remains unanswered. A check engine light appeared just days after Ford performed a routine 60,000 mile service. Ford reported no problems and did not indicate that our vehicle was at risk under of TSB 19-2346, even though this TSB and problems with the 2018 Ford Edge have been known about by Ford since at least 2019 when the TSB was issued. In addition to the check engine light, we started losing/and replacing small amounts of coolant, which we attributed to a hose leak. A few months later, a certified mechanic then diagnosed the problem as TSB 19-2346. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

The contact owns a 2018 Ford Edge. The contact stated while driving 55MPH, the check engine warning light illuminated. The message "Engine Hot" was displayed. The contact pulled over to the right side of the roadway, turned off the vehicle, and after three hours, the contact added coolant to the coolant reservoir and restarted the vehicle. A dealer was contacted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The contact was referred to the NHTSA Hotline for assistance. The contact related the failure to TECHNICAL SERVICE BULLETIN: 22-2229 (Eco boost 2.0L Engine Failures), and the contact related the failure to the TSB. The failure mileage was 69,897.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Edge. The contact stated that upon starting the vehicle, the engine was idling rough. The check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that there was coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 67,432.

UNKNOWN OR OTHER

Recall Rattling, car won't start

ENGINE

2.0 ecoboost engine has a known flaw that causes the engine block to crack & introduce coolant into the cylinders. This is known to typically occur between 60 & 70,000 miles. It at the very least causes a misfire; at the most extreme it allows coolant into the oil & can cause engine lockup. Ford knows this is an issue & redesigned the engine in 2020. Our car developed this issue at 65k miles & Ford left us with a $9500 bill 1 month after warranty expired for a new engine

ENGINE

I have had my vehicle in for regular service since I purchased it. It has had two transmissions, one to repair a prior repair and now I am told that the engine needs to be replaced. Ford has a TSB for this issue, as it is a known fault with the engine. According to the dealer this is TECHNICAL SERVICE BULLETIN 2.0L EcoBoost - Coolant In Cylinders, White Exhaust Smoke And/Or Illuminated MIL 22-2229 This affects the following vehicles 2015-2018 Ford Edge 2017-2019 Ford Escape Built on or before 16-May-2019 2017-2019 Ford Fusion Built on or before 8-Apr-2019 2017-2019 Lincoln MKC Built on or before 18-Apr-2019 2017-2019 Lincoln MKZ Built on or before 8-Apr-2019 This repair is estimated at $8,800. This after a $5,000 dollar repair on the Transmission and five weeks of being out of service. When one purchases a vehicle it should not lose two transmissions and an engine in less than 100,000 miles of service

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Edge. The contact stated that the vehicle was taken to a local dealer to have the air conditioning inspected, and the contact was informed that the coolant reservoir was cracked and needed to be replaced. The coolant reservoir was replaced. The contact stated that several days later, while attempting to start the vehicle, there was an abnormal amount of black smoke coming from the vehicle with the check engine warning light illuminated. The vehicle was taken back to the dealer to be diagnosed, and the contact was informed that, due to coolant intrusion into the engine, the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 110,411.

ENGINE AND ENGINE COOLING

The contact's wife owns a 2018 Ford Edge. The contact stated that while the vehicle was idling, there was smoke coming out of the exhaust pipe. The contact stated that while driving, the engine overheated and the vehicle failed to exceed 15 MPH. The contact stated that the check engine warning light was illuminated. The contact stated that while driving on several occasions, the vehicle lurched forward. Additionally, the contact stated that the vehicle had failed to start-up for a week. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion in the engine. The vehicle was then taken to the dealer, where the same assessment was made, and the dealer recommended that the engine be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 69,000.

POWER TRAIN

I am filing a formal complaint regarding a potential failed or insufficient recall repair related to NHTSA Recall 22V413 / Ford Recall 22S43 on my 2018 Ford Edge (VIN: [XXX] ). Ford replaced the shift cable bushing in Sept 2022. Within months, I experienced symptoms consistent with the original defect, including gear engagement issues, especially on inclines. One day, after shifting into reverse in a parking lot, the car rolled forward. I had to slam the brakes to avoid hitting another vehicle and feather the gas to reverse. These issues continued. Despite multiple service visits and reporting concerns, the dealership failed to document the problem. In Sept and Nov 2024, I again contacted the dealer. On Dec 18, 2024, they finally provided a loaner and inspected the vehicle. A full teardown revealed internal damage: metal debris in the solenoid body, worn sun gears, and failed clutch components—consistent with long-term gear misalignment. Ford has offered partial financial help but refuses to cover the full cost, leaving me with over $1,300 out-of-pocket despite raising concerns during the warranty window. As of June 16, 2025, the vehicle is still disassembled and remains in the dealership’s service bay with no firm repair date. I have been without my personal vehicle for six months. I respectfully request NHTSA to: Investigate whether recall 22V413 repairs are failing prematurely or inadequately prevent long-term damage. Assess whether further manufacturer responsibility is warranted for failures linked to this recall. Encourage Ford to fully cover repair costs under an extended remedy. Consider requiring a recall performance audit or extended warranty for affected vehicles. Thank you for reviewing this safety matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

I had bought 2018 ford edge from a small dealership.When i first bought this car it had 62,000k miles on it i barely had it for 9 months the engine blew already

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Edge. The contact stated while driving on a main road at 35 MPH, the message "Engine Coolant Temperature Overheat" was displayed. The vehicle was taken to an independent mechanic to be diagnosed and the mechanic retrieved DTC: P1285 (Cylinder head over-temperature). The contact was informed that the engine was faulty and to bring the vehicle to a Ford dealer for assistance. The vehicle was towed to a local Ford dealer where the vehicle was diagnosed, and the dealer retrieved the same code fault code. The contact was informed that due to coolant intrusion, the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.

LANE DEPARTURE: WARNING

Airbags went off no warning

AIR BAGS

Airbags went off no warning

ENGINE

Driving home from work, I noticed a warning light indicating that the car was overheating. I stopped and realized the coolant tank was empty, so I immediately put some coolant in and continued driving home. The next day, the car wouldn't start, and after I checked the engine oil, it was contaminated with water. I called a Ford dealer for repair, and they don't want to take responsibility.

ELECTRICAL SYSTEM

Driving home from work, I noticed a warning light indicating that the car was overheating. I stopped and realized the coolant tank was empty, so I immediately put some coolant in and continued driving home. The next day, the car wouldn't start, and after I checked the engine oil, it was contaminated with water. I called a Ford dealer for repair, and they don't want to take responsibility.

EXTERIOR LIGHTING

Driving home from work, I noticed a warning light indicating that the car was overheating. I stopped and realized the coolant tank was empty, so I immediately put some coolant in and continued driving home. The next day, the car wouldn't start, and after I checked the engine oil, it was contaminated with water. I called a Ford dealer for repair, and they don't want to take responsibility.

POWER TRAIN

My engine light came on about a year ago, then went off rather quickly. This happened again about 6 months ago. At this time I connected a reader and learned that it was due to a cylinder 2 misfire. All coil packs and spark plugs were replaced thinking that would solve the problem. After it did not, I begin to search online and learned about the infamous coolant intrusion issue with my model vehicle . After reading multiple message boards regarding the issue, which appears to be directly tied to the motor design and which is very common, I confirmed that my vehicle is showing the same signs of others who have reported the issue. The last straw was when the car lost power and shut off of me in the middle of a crowded gas station parking lot where I had to sit and wait for a tow truck all while impeding traffic. At this point I am outside of my extended warranty and the only solution is a new motor at the cost of $8k. It is baffling that Ford is not being held responsible for this issue when it is so common and directly tied to the design of their motor. I am currently not able to drive a car that I am still paying a monthly payment for due to the manufacturer’s design flaw. A recall for this is well overdue and I ask you to do something about this expeditiously. Thanks.

ENGINE

My engine light came on about a year ago, then went off rather quickly. This happened again about 6 months ago. At this time I connected a reader and learned that it was due to a cylinder 2 misfire. All coil packs and spark plugs were replaced thinking that would solve the problem. After it did not, I begin to search online and learned about the infamous coolant intrusion issue with my model vehicle . After reading multiple message boards regarding the issue, which appears to be directly tied to the motor design and which is very common, I confirmed that my vehicle is showing the same signs of others who have reported the issue. The last straw was when the car lost power and shut off of me in the middle of a crowded gas station parking lot where I had to sit and wait for a tow truck all while impeding traffic. At this point I am outside of my extended warranty and the only solution is a new motor at the cost of $8k. It is baffling that Ford is not being held responsible for this issue when it is so common and directly tied to the design of their motor. I am currently not able to drive a car that I am still paying a monthly payment for due to the manufacturer’s design flaw. A recall for this is well overdue and I ask you to do something about this expeditiously. Thanks.

LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

The contact's fiancé owns a 2018 Ford Edge. The contact stated that the power liftgate failed to open manually or automatically. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that there were no recalls related to the VIN for the failure. The contact was then referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 110,000.

BACK OVER PREVENTION

The contact owns a 2018 Ford Edge. The contact stated while attempting to reverse, the rearview camera failed to display an image. The contact stated that the failure only occurred during hot weather conditions. The vehicle was not taken to an independent mechanic or dealer to be diagnosed. The contact stated that the failure had occurred on several occasions. The vehicle was repaired. The manufacturer was notified of the failure. The contact was informed by the manufacturer that the VIN was not under recall. The manufacturer was notified of the failure and referred the contact to report the failure to the NHTSA Hotline. The approximate failure mileage 89,870.

ENGINE

Ford Ecoboost 2.0 L engine, ~95,000 miles. The check engine light came on while on a cross country drive and the diagnostic code was a cylinder 2 misfire. The vehicle would chug and sputter when started up and had trailing white smoke from the exhaust. The garage reset the code and replaced the spark plugs. 2 weeks later the engine started chugging again on start up, with white smoke and a smell of burning coolant. We took it to our mechanic locally who found coolant leaking into the cylinder. He reset the code and recommended we take it to the dealer. When I got the vehicle back, I checked the coolant to find that it was excessively low, presumably from it leaking into the cylinder for an unknown amount of time. We researched online and found that the occasion of coolant leaking into the #2 cylinder is a common problem with an incredibly large range of affected vehicles, and that the solution is to replace the engine. When I spoke to the dealership and described the problem, they confirmed that the only solution was an engine replacement and that it was routine for them. They quoted me $11,000 for the repair.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Edge. The contact stated that after parking the vehicle, the following morning the vehicle failed to start. The vehicle was towed to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The contact was informed that the head gasket was blown, causing coolant to leak into the cylinders. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 84,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Edge. The contact stated that while driving at various speeds, the vehicle experienced rough driving, and the check engine warning light was illuminated. The contact stated that as an independent mechanic, he had diagnosed that there was coolant intrusion in the engine cylinder #2, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 62,553.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Edge. The contact stated while driving on several occasions at speeds over 30 MPH, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the pressure sensor on one of the cylinders needed to be replaced. The vehicle was repaired, but the failure reoccurred approximately 8 months later. The vehicle was taken to the same dealer where it was diagnosed that there was coolant leaking into the cylinders, and the engine needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 68,000.

ENGINE

In June of 2024 we had coolant getting into cylinder head. A new head gasket was installed and the car was ok until May of 2025 when we are faced with the same problem again. We have a 3rd party warranty program that made the repair last year but are refusing to this time. So we now a vehicle that is not drivable, is a safety risk if it is driven. Ford motor company has no assistance to offer at this time unless a recall is issued! The warranty company said since TSB’s are out that they will not cover this! If this is a Ford defect then it should be covered and repaired by them. There have been many recalls on this issue. Why not mine?

ENGINE

Coolant intrusion into the engine (eco boost) slow leak but failing emissions testing. engine misfires and runs hard. Only 80,000 miles on the car. Can be inspected, had it inspected by a local mechanic who confirmed the issue. No warning signs, never had a check engine light on prior to the issue. Mechanic says I need an entire long block replace. Now that I know of the warning signs, they have been ongoing for about 20,000 miles, but the only gone light just came on in April. Safety issues for this is that this can cause engine fires.

ENGINE AND ENGINE COOLING

The contact called on behalf of her son, who owns a 2018 Ford Edge. The contact stated that while her son was driving on the highway at 60 MPH, there was white smoke coming from the rear end of the vehicle. The contact stated that the vehicle lost automotive power; however, there were no warning lights illuminated. The contact pulled over and had the vehicle towed to a local dealer, where the vehicle was diagnosed. The contact was informed that there was a coolant intrusion into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,234.

ENGINE

Engine long block needed replacing at 55,625 miles. Verified by Al Packer WPB , Fl., and engineer replaced. Ford paid $3300 for block while I was charged almost $3300 for labor (after discounting over $1000 from sales/service) Block design fault per Ford on TSB 22-2229. (All 2013-2015 Edge model with 2.0 Ecoboost engines need replacing.) The danger is overheating and engine seizing … could happen while driving and cause an accident. Check engine light was on. After learning about this, I checked for missing coolant, needed to top it off as it was almost empty. Then on a restart the smoke coming from tailpipe was quite obvious. (I have that on video). FORD should pay for 100% of this repair. I have had this vehicle 8years, and have 55,625 miles on 5year/60,000 warranty.

ENGINE

The contact owns a 2018 Ford Edge. The contact stated while driving at various speeds, the vehicle was driving rough, with the check engine warning light illuminated. The contact stated that the vehicle failed to properly accelerate. The vehicle was taken to the local mechanic who diagnosed that there was coolant inside the engine and informed the contact that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 100,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Edge. The contact stated while driving at various speeds, the vehicle was driving rough, with the check engine warning light illuminated. The contact stated that the vehicle failed to properly accelerate. The vehicle was taken to the local mechanic who diagnosed that there was coolant inside the engine and informed the contact that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 100,000.

ENGINE

2nd time this has happened, coolant leaking into cylinder head. June of 2024 and now May2025. If this is a design flaw by Ford why hasn’t this been addressed? Vehicle has little over 90,000 miles.

ENGINE AND ENGINE COOLING

The contact's son owns a 2018 Ford Edge. The contact stated that the check engine warning light was displayed on the instrument panel. Upon investigation, the contact's son discovered that the coolant level was extremely low. The vehicle was taken to an independent mechanic where mechanic discovered coolant intrusion into several engine cylinders. The contact's son was then informed that the engine needed to be replaced. The vehicle had also been taken to a dealer where a diagnostic test was performed; however, the contact was provided the same information as the independent mechanic. The manufacturer was also notified of the failure and the contact was referred to the dealer. The vehicle remained in the possession of the dealer unrepaired. The failure mileage was approximately 68,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle was erratically shaking, and the check engine warning light was illuminated. The vehicle was driven to the shoulder of the roadway. The contact checked the coolant level, and the coolant lever was low. The coolant reservoir was refilled. The vehicle was driven to the dealer where it was diagnosed with a coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that the repair was not covered under warranty. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 59,000.

ENGINE

The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle was erratically shaking, and the check engine warning light was illuminated. The vehicle was driven to the shoulder of the roadway. The contact checked the coolant level, and the coolant lever was low. The coolant reservoir was refilled. The vehicle was driven to the dealer where it was diagnosed with a coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that the repair was not covered under warranty. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 59,000.

ENGINE

2018 Ford Edge 2.0 Ecoboost engine misfire in cylinder 2 (code P-0302 and Smoke from tailpipe. After replacing coil assembly and then spark plugs engine still runs rough. Looking in internet I discovered a Ford TSB 22-2229. Which clearly admits Ford knowledge of said “design flaw” which can cease the engine. Ford should be held liable and fix ALL vehicles effected. My car has 55,700 miles on it. Ford is covering engine block cost and charging me the labor costs in excess of $4,200..

ENGINE

The check engine light came on. Took the car for service. The mechanic did many diagnostic tests and discovered coolant leaking into the cylinder. Advised this caused engine failure and is unsafe. The engine must be replaced. The manufacturer is aware of this problem and the unsafe driving conditions it causes. They have issued a technical service bulletin but not a recall.

ENGINE

Check engine light displayed despite the fact that the car seemed to be running fine. I took the car to a repair shop and then to Ford Service who documented the diagnostic code P0302 Misfire4 on Cylinder #2. They did a pressure test. and found coolantintrusion on cylinder #2. The recommended repair was to replace the engine at a cost of $8700. My Ford EDGE has only 61,000 miles on it. I have found the following information on this car's engine indicating this was a known problem. I purchased this car < 2 yrs ago. Prior owner was not aware of any notification from Ford. The 2018 Ford Edge, particularly those with the 2.0 EcoBoost engine, are known for a design flaw that can cause coolant intrusion into the engine cylinders. This issue can lead to significant engine damage and potentially require a full engine replacement. Ford has addressed this with a recall and customer satisfaction program. Here's a more detailed explanation: Design Flaw: A design flaw in the 2.0 EcoBoost engine can cause coolant to leak into the engine's cylinders. Consequences: This coolant intrusion can lead to overheating, engine damage, and potentially requires a full engine replacement. Ford's Response: Ford has issued a recall (21N12 customer satisfaction program) and a TSB (Technical Service Bulletin) to address this issue, offering a one-time free fix. Symptoms: Signs of coolant intrusion can include low coolant levels, overheating, rough idle, white exhaust, and possibly a "milkshake" appearance on the underside of the oil cap. Diagnosis: Ford has a specific diagnostic procedure for identifying coolant intrusion, involving pressure testing and inspecting the cylinders. Repair: The primary fix is a long block replacement, which includes replacing the engine.

ENGINE

The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly jerked with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there were metal shavings inside the torque converter, which caused the transmission to fail. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 79,000.

POWER TRAIN

The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly jerked with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there were metal shavings inside the torque converter, which caused the transmission to fail. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 79,000.

ENGINE

My vehicle has 47K miles on it as the vehicle sat in the garage for 2 years ( 2019/2020) during COVID, it was never used. Recently as of Jan, Feb 2025, Slowly the car started to vibrate when starting the engine and the check engine came on. Every start in the morning or between trips, the engine would vibrate significantly , having the passengers inside (including kids) get worried about what is going on!. Also, an odd smell of burning in the exhaust , as though something other than fuel was being burnt. Took it to the dealership and they confirmed, an coolant intrusion. I checked online , to my surprise, I found everywhere that a lot of customers are having this coolant intrusion into the engine on the Ecoboost Engine and there has also been several class action lawsuit against this coolant intrusion into the engine. The Ford dealership mentioned , it would cost 10K to replace an engine and that is the only solution. With the powertrain warranty being within 60K miles, I am not qualified for the warranty as it is more than 5 years old as per Ford dealership. I am worried, that it could be very dangerous, as the engine could catch fire, if left untreated and I hope Ford acknowledge this known issue and not have their customers drive this faulty engine to end up into any disastrous issue with engine fires!!.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Edge. The contact stated while starting the vehicle, the vehicle was idling roughly. The contact stated that once the engine had warmed up, the vehicle ran smoothly; however, while the accelerator pedal was depressed, the vehicle hesitated. The contact stated that the vehicle was lunging forward while the accelerator pedal was depressed. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that there was coolant intrusion into the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 72,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Edge. The contact stated while driving 5 MPH in a parking lot, the check engine warning light illuminated. The contact stated that the engine went into LIMP Mode. The contact pulled over and turned off the vehicle. The contact restarted the vehicle after several minutes. The vehicle was taken to Pep Boys, where it was diagnosed that the spark plugs, and ignition coils had failed and needed to be replaced. The vehicle was repaired, but the failure persisted. The vehicle was taken back to Pep Boys and was diagnosed with coolant intrusion into the cylinder, causing a misfire in cylinder #3 and engine failure. The vehicle was not repaired. Upon further investigation, the contact related the failure to Ford Campaign Number: 22-229. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 96,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the heater was activated but failed to operate as needed. The message "Engine Coolant Overtemperature" was displayed. The contact added coolant to the coolant reservoir, but the failure persisted. The vehicle was taken to the dealer, who diagnosed that there was coolant intrusion in cylinder #3 and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 73,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Edge. The contact stated while driving 55 MPH, the vehicle failed to respond as needed. The check engine warning light was illuminated. The contact stated that coolant was leaking into the cylinder and head gasket. The contact was informed that the engine needed to be replaced. The vehicle was then taken to a dealer and was diagnosed with engine failure. The vehicle was then taken to an independent mechanic to be diagnosed, and the contact was informed that the engine needed to be replaced. The vehicle was only able to be driven for short distances. The vehicle was driven to the dealer and the independent mechanic who were nearby. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 70,000.

ENGINE

The contact owns a 2018 Ford Edge. The contact stated while driving 55 MPH, the vehicle failed to respond as needed. The check engine warning light was illuminated. The contact stated that coolant was leaking into the cylinder and head gasket. The contact was informed that the engine needed to be replaced. The vehicle was then taken to a dealer and was diagnosed with engine failure. The vehicle was then taken to an independent mechanic to be diagnosed, and the contact was informed that the engine needed to be replaced. The vehicle was only able to be driven for short distances. The vehicle was driven to the dealer and the independent mechanic who were nearby. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 70,000.

ENGINE

The car felt hard idling after putting gas in it or it hesitates to start. The engine light came on after.

FUEL/PROPULSION SYSTEM

The car felt hard idling after putting gas in it or it hesitates to start. The engine light came on after.

ENGINE

There is a coolant intrusion in cylinders 1 and 2.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Edge. The contact stated while attempting to start the vehicle, the contact heard an abnormal sound coming from the engine. The contact smelled a sweet smell and became aware of white smoke coming from the exhaust. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and several codes were displayed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related to the failure of Technical Service Bulletin: 19-2172 (Coolant in Cylinders, White Exhaust Smoke). The manufacturer was notified of the failure but offered no assistance. The manufacturer transferred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 109,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. Additionally, a slushing noise was present coming from inside the driver’s side dashboard location. The vehicle was taken to the local dealer, who diagnosed that coolant was present inside the engine cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 90,000.

ENGINE

The contact owns a 2018 Ford Edge. The contact stated that while driving approximately 65 MPH, the blinking check engine warning light activated along with the message "Engine Coolant Temperature High". The contact stated that after parking the vehicle, the vehicle was towed to the local mechanic and was later towed to the local dealer, who diagnosed the vehicle and determined that the coolant had mixed with the engine oil, causing severe damages to the engine. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed that the vehicle was not covered under the Extended Warranty coverage for the failure. The failure mileage was 81,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Edge. The contact stated that while driving approximately 65 MPH, the blinking check engine warning light activated along with the message "Engine Coolant Temperature High". The contact stated that after parking the vehicle, the vehicle was towed to the local mechanic and was later towed to the local dealer, who diagnosed the vehicle and determined that the coolant had mixed with the engine oil, causing severe damages to the engine. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed that the vehicle was not covered under the Extended Warranty coverage for the failure. The failure mileage was 81,000.

ENGINE

The contact owns a 2018 Ford Edge. The contact stated that while driving at approximately 35 MPH, the check engine warning light illuminated. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The contact contacted an independent mechanic and was informed that, based on the symptoms, the vehicle might have a blown head gasket. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 87,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Edge. The contact stated that while driving on several occasions at various speeds, the check engine warning light intermittently illuminated. The contact stated that on one occasion the warning light illuminated and remained illuminated. Additionally, the contact stated that on several occasions, the temperature gauge warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that there was a crack in the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 125,000.

ENGINE

The contact owns a 2018 Ford Edge. The contact stated that while driving on several occasions at various speeds, the check engine warning light intermittently illuminated. The contact stated that on one occasion the warning light illuminated and remained illuminated. Additionally, the contact stated that on several occasions, the temperature gauge warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that there was a crack in the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 125,000.

ENGINE

Check engine light came on. Took to the Ford dealer workshop, they checked and found nothing wrong with the engine. Check engine light came on again and this time the car jerks when it tries to accelerate. Could not go more 40mh due to the jerky motion. Took it back to the shop, they said coolant intrusion. They said it is going to need new engine because there is water/coolant intrusion. New engine estimate approximately $9000. Same dealership that we have been going to for maintenance, not sure why they did not see this from previous visits. I have seen complaints for same issue on this 2018 Edge, Ford needs to acknowledge that this is an issue.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Edge. The contact stated while driving at 20 MPH, the service engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed with a flaw in the engine design. The contact stated that coolant was leaking into the engine, causing engine failure. The local dealer was contacted; however, the vehicle was not repaired because it was not under recall. The vehicle was taken to an independent mechanic who provided the same diagnosis. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,500.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the spark plugs had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into cylinder #4, causing the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The contact was referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 146,000.

ENGINE

At approximately 80K miles started to smell the odor of burning antifreeze. Was told new engine was needed due to water intrusion into engine. $5,000 later and a new engine, Ford would not acknowledge that this is a known ongoing problem with the Ecoboost engine.

ELECTRICAL SYSTEM

The contact owns a 2018 Ford Edge. The contact stated that after refueling the vehicle, while attempting to start the vehicle, the vehicle stalled three times after starting. The contact stated that the failure occurred daily. The contact stated that the battery charging warning light was illuminated. The dealer was contacted. The vehicle was taken to Auto Zone to be diagnosed. The contact was informed that the canister purge valve needed to be replaced. The vehicle was then taken to the dealer and the contact was informed that the part to repair the vehicle was unavailable. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V735000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 31,200.

FUEL SYSTEM, GASOLINE

The contact owns a 2018 Ford Edge. The contact stated that after refueling the vehicle, while attempting to start the vehicle, the vehicle stalled three times after starting. The contact stated that the failure occurred daily. The contact stated that the battery charging warning light was illuminated. The dealer was contacted. The vehicle was taken to Auto Zone to be diagnosed. The contact was informed that the canister purge valve needed to be replaced. The vehicle was then taken to the dealer and the contact was informed that the part to repair the vehicle was unavailable. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V735000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 31,200.

ENGINE

Warning lamp went on. Took immediately to Ford, with only 28K miles on my 6-year-old vehicle. They diagnosed a coolant intrusion. Was told this is a "known problem" with the Ford Edge 2.0L Ecoboost engine, due to a "manufacturing defect". Had to do a "Long Block" replacement, costing me thousands of dollars.

ENGINE

Driving to work & the vehicle started to behave like it was running out of gas, kind of a jerky motion. I was able to get an appointment @ the local dealership, they diagnosed it as having a cracked block by cylinder #3 causing coolant to enter the cylinder. This vehicle just turned 80k miles and was service for the same thing 6 months prior, same cylinder. There was no mention of a common problem with Ecoboost design flaws until the Service Advisor shared the info with me. A new engine had to be replaced @ a cost of almost $8000. A 2018 vehicle with a perfect maintenance record and only 80k miles should be needing a total engine replacement. Ford should back their products. I essentially bought a used Edge according to Blue Book and in reality bought my car twice.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Edge. The contact stated while driving at approximately 50 MPH, the check engine warning light illuminated. The contact attempted to activate the heater however, only cold air was blowing out of the vents. The vehicle was taken to a local dealer who diagnosed that there was coolant intrusion into the engine block. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 98,000.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Edge. The contact stated that while the vehicle was parked, the vehicle was started, and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 105,000.

ENGINE

The contact owns a 2018 Ford Edge. The contact stated that while the vehicle was parked, the vehicle was started, and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 105,000.

ENGINE

Coolant intrusion into cylinder 1 due to failure noted in TSB 19-2346

POWER TRAIN

Coolant intrusion into cylinder 1 due to failure noted in TSB 19-2346

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Edge. The contact stated that while having a routine inspection at the local dealer, the vehicle was diagnosed, and it was determined that there was an oil leak to the oil pan gasket that needed to be replaced. There were no warning lights illuminated. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 48,000.

ENGINE

Coolant entering the cylinder Wouldn't allow us to drive car home Convinced us to purchase a new vehicle.

ENGINE

The issue is Coolant intrusion in the #2 cylinder. Rough idle when starting and white smoke. Ford bulletin 22-2229 The issue was confirmed by the dealer Capital Ford of Wilmington Dec of 2024. Yes, the problem stated prior to engine light coming on. It starting getting worse.

ENGINE

Car went into limp mode and over temp light came on. Coolant reservoir empty. Research led to TSB 19-2346. Prior to this CEL was coming on and off and throwing code P0301 errors. Replaced plugs and coil packs at the suggestion of the dealer but made no difference. Started out with rough idle but smoothed out after about 30 seconds. Dealer diagnosed issue and quoted $6,900.00 plus tax to install new long block. Ford finally agreed to cover part of the repair costs but still left me with a $3,000 bill. Car is now repaired but I'm hoping to recoup some of my expenses now.

POWER TRAIN

Fly wheel and flex plate broke causing the car to lose power. The car then stopped having use of the transmission so was unable to move the car.

ENGINE AND ENGINE COOLING

See attached document for complaint.

ENGINE

A manufacturing defect has caused coolant to leak into the engine which can lead to an engine fire. Many other people with he same engine have reported the same issue.

ENGINE

Vehicle began to rough idle, and then while driving the vehicle MIL came on, as well as a "Engine overheat throttle limited" error. Pulled over and vehicle would not move. Tried to power cycle the vehicle and would not start back up. Had it towed to dealer and was told this was the long block coolant intrusion problem that leader to my engine completely failing. I was made aware of Ford TSB 19-2346, and told the repairs would be $9200. After googling around, this is a common problem on these 2018 ford ecoboost engines and Ford obviously knows there is a problem that could cause accidents or engine fires. Luckily my kids were not in the car, otherwise this could have been catastrophic due to the loss of power while driving. I called Ford support and they told me that Ford has no programs to help affected customers. There should be a Recall and Ford should be forced to replace or repair affected engines as this will get someone killed if they lose power or have an engine fire while driving.

VEHICLE SPEED CONTROL

Vehicle began to rough idle, and then while driving the vehicle MIL came on, as well as a "Engine overheat throttle limited" error. Pulled over and vehicle would not move. Tried to power cycle the vehicle and would not start back up. Had it towed to dealer and was told this was the long block coolant intrusion problem that leader to my engine completely failing. I was made aware of Ford TSB 19-2346, and told the repairs would be $9200. After googling around, this is a common problem on these 2018 ford ecoboost engines and Ford obviously knows there is a problem that could cause accidents or engine fires. Luckily my kids were not in the car, otherwise this could have been catastrophic due to the loss of power while driving. I called Ford support and they told me that Ford has no programs to help affected customers. There should be a Recall and Ford should be forced to replace or repair affected engines as this will get someone killed if they lose power or have an engine fire while driving.

POWER TRAIN

Vehicle began to rough idle, and then while driving the vehicle MIL came on, as well as a "Engine overheat throttle limited" error. Pulled over and vehicle would not move. Tried to power cycle the vehicle and would not start back up. Had it towed to dealer and was told this was the long block coolant intrusion problem that leader to my engine completely failing. I was made aware of Ford TSB 19-2346, and told the repairs would be $9200. After googling around, this is a common problem on these 2018 ford ecoboost engines and Ford obviously knows there is a problem that could cause accidents or engine fires. Luckily my kids were not in the car, otherwise this could have been catastrophic due to the loss of power while driving. I called Ford support and they told me that Ford has no programs to help affected customers. There should be a Recall and Ford should be forced to replace or repair affected engines as this will get someone killed if they lose power or have an engine fire while driving.

ENGINE

Coolant leaking into engine cylinders. Had an independent service center state we need a new engine. The labor cost to replace the gasket would add up to the cost of a new engine. Told us Ford had corrected the engineering problem that caused the leak. Said it was common problem with the Ford Edge vehicle.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Edge. The contact stated that while driving on the highway at 50 MPH, the vehicle lost automotive power, and decelerated to 30 MPH. The contact stated that the check engine warning light illuminated, with the “Low Coolant” message displayed. The contact restarted the vehicle and continued driving. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that coolant intrusion into the engine had caused engine damages and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 95,000.

SEAT BELTS

We have had 2 seatbelts in this vehicle fail. The drivers seat belt would not pull out all of the way and was replaced under warranty. The rear left (drivers side) seatbelt has now failed in a similar way. The belt is stuck retracted and will not pull out. The part is back ordered with no estimate of availability. I have never had a seatbelt fail and to have 2 fail on the same vehicle raises concerns.