2013 FORD EDGE

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.

Risk: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.

UNKNOWN OR OTHER

The back up camera shows an inverted image. This has been happening for the past year. This is similar to the recall for 2015-19 Ford Edges, however we are have a 2013.

UNKNOWN OR OTHER

The rearview camera has not been working correctly for now over 8 years or more. The rearview camera issue causes a blank or distorted image on the center display. It is now displaying the image upside down as well. There are currently other Ford vehicle vehicles that are being recalled for this issue. I wanna know why our vehicle is not included in this. It is a 2013 Ford edge which I have talked to other people that own the same year have the same issues. This is very upsetting because this is an issue with other vehicles that are not included in those recalls.

ELECTRICAL SYSTEM

The rear back up camera intermittantly fails on this vehicle. About 70% of the time, it displays a black screen. The screen will display "Contact Dealership." This has been occurring for approx. 1 year.

UNKNOWN OR OTHER

There is currently a recall on back up cameras for ford edges 2015-2019, the cameras are upside down, blacking out, lots of issues. My edge is a 2013 and I am having the same issue. I am unable to use the camera as it’s upside down and when it’s not upside down, it’s flashing off and on. It’s hazardous and this should fall under the recall as well. I was told since I have a 2013, it does not fall under the recall. Which it should.

BACK OVER PREVENTION

The contact owns a 2013 Ford Edge. The contact stated that while attempting to reverse, the back over prevention camera malfunction and failed to display an image. There was no warning light illuminated. The vehicle was taken to a local auto body shop where it was diagnosed, and the contact was informed that the camera was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,953.

UNKNOWN OR OTHER

It is my rear view camera. I would put the vehicle in reverse and it will sometimes start to work and than it will shut off and a message comes across saying I need to contact dealership. It will sometimes come up and be upside down or I will put the vehicle in reverse and the back up camera just flashes while in use. I have not taken the vehicle to the shop. I have called and they said it sounds electrical. But the recall you just released on 2015 Ford edges for the back up camera is the same thing that is going on with my vehicle and I have a 2013.

ELECTRICAL SYSTEM

It is my rear view camera. I would put the vehicle in reverse and it will sometimes start to work and than it will shut off and a message comes across saying I need to contact dealership. It will sometimes come up and be upside down or I will put the vehicle in reverse and the back up camera just flashes while in use. I have not taken the vehicle to the shop. I have called and they said it sounds electrical. But the recall you just released on 2015 Ford edges for the back up camera is the same thing that is going on with my vehicle and I have a 2013.

ENGINE

Water pump failure coolant leaking out of it Was driving at 10mph in parking garage when temperature gauge went to hot on cluster instrument everyone was ok had have had vehicle for about a month before breakdown private dealer did say there were no issues car has not been checked by a certified dealership.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Ford Edge. The contact stated that while driving approximately 40 MPH, the brake pedal was depressed too slowly for traffic; however, the brake pedal was soft and went to the floorboard. The vehicle was steered to the right and rolled down into a ditch to avoid crashing into the vehicle in front. The contact stated that the engine was still running. There was no warning light illuminated. The vehicle was turned off and restarted to reset the braking system; however, the brake pedal was still soft. There was no damage to the vehicle, and the contact was able to drive out of the ditch and back to the residence. The vehicle was not yet taken to a local dealer or independent mechanic to be diagnosed or repaired. The contact stated that in 2024, the vehicle was repaired under Customer Satisfaction Program: 13N02 - Brake Booster (Service Brakes, Hydraulic). The manufacturer was informed of the failure. The failure mileage was approximately 110,000.

SERVICE BRAKES

Replaced Master Brake Cylinder and Brake Booster due to hard Braking. Also, ABS Control lights are illuminated. Codes show failed ABS module creating safety issue when fast breaking. Brake pushes down to the floor periodically Repair is very costly to fix.

UNKNOWN OR OTHER

Water pump replacement needs to be done on my ford edge. Driving down the highway my ford edge started over heating out of no where. When I pulled over check everything out. Discovered I was leaking antifreeze, and the leak was coming from the water pump area. Now my car is sitting due to can’t find a shop to replace it for a decent price . Was told this was common issue with my car and there’s big lawsuit over it due to not being a recall issue

FUEL SYSTEM, GASOLINE

The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the fuel pump. The contact was informed that the fuel pump and fuel lines needed to be replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the independent mechanic, who was unable to duplicate the failure. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.

BACK OVER PREVENTION

The contact owns a 2013 Ford Edge. The contact stated that while shifted into reverse(R), the camera image on the front display screen was black and the message "Contact Dealer" was displayed. The contact stated that the image was constantly black, and the camera or the display had stopped functioning. The contact researched online and related the failure to NHTSA Campaign Number: 25V442000 (Back Over Prevention); however, the VIN was not included in the recall. The contact notified the manufacturer and was informed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 122,000.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Ford Edge. The contact stated there was an abnormal air hissing sound coming from the vehicle while depressing the brake pedal. There was no warning light illuminated. In addition to the sound, the brake pedal was firm, requiring extra force on the brake pedal while attempting to stop the vehicle. The contact called a dealer, and an appointment was scheduled for a diagnostic test to be performed on the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was informed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 146,000.

SERVICE BRAKES

Stiff brake and hard shift

SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Ford Edge. The contact stated that while driving through a mountainous area, the brake pedal became firm. There was no warning light illuminated. The contact depressed the brake pedal and was forced to pump the brake pedal and depress the brake pedal to the floorboard to stop the vehicle. The contact initially contacted an independent mechanic and was informed that the model vehicle was under recall for the vacuum pump. The dealer was notified of the failure and informed the contact that the VIN was not under recall. The contact was referred to the manufacturer and was informed that the VIN was not included in the recall and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 90,000.

POWER TRAIN

The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, the instrument panel displayed a Yellow Wrench symbol (Power Train Malfunction), and the vehicle went into LIMP Mode. The contact was able to restart the vehicle and continued driving. The failure occurred two more times the same day while driving at undisclosed speeds. The failure occurred two days later while driving at approximately 10-15 MPH. The vehicle was not taken to the dealer; however, the dealer was contacted, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 99,000.

SERVICE BRAKES

The brake pedal became stiff. The pedal would depress and eventually stop the car but then occasionally more play would be in the pedal. When the vehicle stopped the pedal would depress further and additional pressure would have to be applied to get the vehicle to stop completely. A service campaign bulletin was issued for my other vehicle ( Feb 20, 2024- Reference Number 13N02), same model, same year for a brake booster replacement, yet no service campaign was issued for this vehicle. My vehicle would not stop completely consistently without stomping on the pedal. My garage informed me to return it to Ford for warranty replacement of the brake booster, just like my other Ford Edge ( same year, same model). Brake fade was noticed in Fall of 2024 and confirmed by my garage in Feb 2025.

BACK OVER PREVENTION

The contact owns a 2013 Ford Edge. The contact stated that while reversing, the rearview camera image was black. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to an unknown recall; however, the VIN was not included in the recall. The manufacturer was made aware of the failure, but no assistance was provided. The contact was advised to contact the NHTSA Hotline to report the safety failure. The failure mileage was approximately 159,000

BACK OVER PREVENTION

The contact owns a 2013 Ford Edge. The contact stated while in reverse(R), the rearview camera displayed a blank image. Additionally, the contact also stated that upon shifting to drive(D), the rearview camera remained activated temporarily. The vehicle was taken to the dealer, where the contact was informed that the VIN was not included in a recall, and the contact was provided an estimated fee for the repair. The contact declined to pay for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The contact was then referred to the NHTSA Hotline to file a vehicle safety complaint. The failure mileage was approximately 63,000.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Ford Edge. The contact stated that while depressing the brake pedal to stop the vehicle, the brake pedal extended to the floorboard, causing the braking distance to become extended. The vehicle was taken to the local dealer, who diagnosed the vehicle and determined that the ABS module was faulty and needed to be replaced. The contact was informed that the ABS module was on back order. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 110,000.

UNKNOWN OR OTHER

Brake booster went bad on the vehicle after 8 years. Brake pedal had to be pressed to the floor. The fuel line had a leak so anytime gas was put into the vehicle it would leak down the frame to the ground. Wiring for the back up camera goes in & out. I’m afraid of the brakes not working & a fire being caused by the leaking fuel or faulty electrical lines connecting the rear camera to the display.

FUEL/PROPULSION SYSTEM

Brake booster went bad on the vehicle after 8 years. Brake pedal had to be pressed to the floor. The fuel line had a leak so anytime gas was put into the vehicle it would leak down the frame to the ground. Wiring for the back up camera goes in & out. I’m afraid of the brakes not working & a fire being caused by the leaking fuel or faulty electrical lines connecting the rear camera to the display.

SERVICE BRAKES

Brake booster went bad on the vehicle after 8 years. Brake pedal had to be pressed to the floor. The fuel line had a leak so anytime gas was put into the vehicle it would leak down the frame to the ground. Wiring for the back up camera goes in & out. I’m afraid of the brakes not working & a fire being caused by the leaking fuel or faulty electrical lines connecting the rear camera to the display.

STRUCTURE:BODY

WHILE DRIVING ON THE HIGHWAY LESS 60 MPH MY SUNROOF EXPLODED AND GLASS SHATTERED EVERYWHERE. I HAD MY CHILD IN THE CARSEAT WHILE THIS HAPPEN. THERE NOTHING THAT I HEARD OR VISIBLE THAT HIT IT. SO NOW IM TRYING TO GET IT REPLACE AND THE DEALERSHIP NEED TO ORDER THE GLASS AND I NEED TO WAIT. I FOUND OTHER REPORT ONLINE ABOUT THIS HAPENING TO THE SAME MODEL BUT THERES NO RECALL. BUT OTHER RECALL FOR OTHER FORD MODEL AND YEAR HAVING THIS SAME ISSUE.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Ford Edge. The contact stated that there was an air hissing sound near the brakes, entering the cabin of the vehicle. The contact stated that while depressing the brake pedal, the brake pedal was hard and tight, requiring added force to depress the brake pedal. There was a loss of power brakes. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic, who diagnosed that the power brake booster had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not under recall. The manufacturer opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 161,000.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Ford Edge. The contact stated while driving approximately 20-25 MPH on a turning lane and depressing the brake pedal, the brake pedal travelled down to the floorboard, and the vehicle failed to respond. The contact pumped the brake pedal until the vehicle responded. The contact stated that the failure recurred while driving and approaching a yellow traffic light, causing the braking distance to be extended, and the vehicle skidded and stopped in the middle of the roadway, where there was incoming traffic. There was no warning light illuminated. The dealer was notified of the failure and informed the contact that Ford Campaign Number: 13N02(Extended Warranty Coverage on Brake Booster) had expired. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.

POWER TRAIN

The contact owns a 2013 Ford Edge. The contact stated that while reversing, the rearview camera image was black and the message "Camera Not Available" was displayed. Additionally, the contact stated that the vehicle had failed to accelerate as needed while depressing the accelerator pedal. The vehicle was taken to the local independent mechanic who was unable to determine the cause of the failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 195,000.

BACK OVER PREVENTION

The contact owns a 2013 Ford Edge. The contact stated that while reversing, the rearview camera image was black and the message "Camera Not Available" was displayed. Additionally, the contact stated that the vehicle had failed to accelerate as needed while depressing the accelerator pedal. The vehicle was taken to the local independent mechanic who was unable to determine the cause of the failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 195,000.

SERVICE BRAKES

Spongy brake pedal while driving. Brake pedal travel almost to the ground when applying the brakes. Issue is cause by faulty hydraulic control unit. This problem occured while on a family trip on interstate US 95 while traveling at 70 miles per hour with my wife and children on board. The malfunction caused me to have difficulty braking and almost caused a major accident when a vehicle suddenly stopped in front of me. I was 10 hrs from home and was forced to travel back with the faulty, risky and extremely dangerous faulty brake system. The problem persists and I will be calling the Ford dealer on 7/7/2025 to have the problem fixed. There were also no warning lights to indicate a faulty hydraulic control unit that could had proven me from driving the vehicle on a 10 hr trip with my family in tow.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Ford Edge. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that both feet were used to depress the brake pedal before the vehicle stopped. The vehicle was taken to an independent mechanic where it was diagnosed with a failed brake booster. The contact was informed that the brake booster needed to be replaced. The vehicle was not repaired. In addition, the contact was advised that the vehicle was unsafe to drive. The contact was advised to take the vehicle to the dealer for assistance. The dealer was made aware of the failure but provided no assistance. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 164,000.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Ford Edge. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. In addition, the contact was informed that the ABS module was on back order. The manufacturer was not made aware of the failure. The failure mileage was unknown.

STEERING

Car veers to the left or right intermittently while driving. On its own. Gear motor issue. Needs to be replaced. Very dangerous. My grandkids ride in this car.

SERVICE BRAKES

Brakes became spongy and went to the floor. Vehicle could not stop short and was extremely dangerous to drive. Was at a high risk of slamming into the car in front of me and also could not stop before the line of a red light. Braking was delayed by more than 60%. The dealer confirmed the failure was the HCU of the ABS module. This is extremely similar to a recall on other Fords. 19S54 and 20S13

BACK OVER PREVENTION

The contact owns a 2013 Ford Edge. The contact stated that the backup prevention camera occasionally went blank while attempting to reverse, and operated as designed occasionally. The message “Camera Unavailable” was displayed. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. The contact called the local dealer and was referred to the Ford Recall center for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.

SERVICE BRAKES

Brakes were not functioning properly. Nearly got into an accident because of the increased stopping distance. I was driving on the highway pressed the brakes when a car cut in front of me. Brakes were hard to depress then pedal would go to the floor. Dealer service department indicated that there is a faulty brake booster. Found out that there was a recall / "Customer Satisfaction Program 13N02" on other 2013 Ford Edge vehicles. Called Ford Corporate and they indicated that my vehicle was not covered under this customer service program, even though it was built at the same facility during the same time that this customer service program was supposed to cover. I find it very concerning that Ford has not addressed this issue in a more widespread proactive manner. Clearly my vehicle has the same issue as others that were covered. Getting reimbursed for the cost of this would be nice, but my main concern is that this is a major safety issue that has not been addressed properly and people could get seriously hurt.

BACK OVER PREVENTION

The contact owns a 2013 Ford Edge. The contact stated that while reversing, the rearview camera image was distorted or blue. The message "Rearview Camera Unavailable" was intermittently displayed. The vehicle was taken to the dealer, where it was diagnosed and determined that the rearview camera had failed and needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 35,000.

SERVICE BRAKES

The brake booster is failing. When you press on the brake pedal you can hear air hissing

BACK OVER PREVENTION

The contact owns a 2013 Ford Edge. The contact stated while reversing, the back over prevention camera failed to function as intended with the back over prevention warning light illuminated. The contact stated that the back over prevention camera displayed a green screen. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure but provided no assistance. The manufacturer was not made aware of the failure. The contact referenced an unknown recall; however, the VIN was not included in the recall. The failure mileage was approximately 139,000.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Ford Edge. The contact stated that while his wife was driving 40 MPH, the brake pedal was depressed and went to the floorboard, and the vehicle failed to respond as needed. No warning lights were illuminated. The contact stated that the vehicle then returned to normal functionality. The contact's wife parked the vehicle and called the contact, who inspected the vehicle for leaks and drove the vehicle to the residence. The vehicle was not diagnosed or repaired. The contact called the dealer, who stated that the brake vacuum booster had been replaced in the past. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 56,000.

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT

The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed and attempting to come to a stop, the vehicle hesitated to decelerate while the brake pedal was depressed. The ABS, the Brake, and the traction control warning lights were illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed with ABS module failure. The contact stated that the mechanic had replaced the brake master cylinder a year prior. The local dealer was contacted, and the contact was advised that the parts for the repairs were on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.

BACK OVER PREVENTION

The contact owns a 2013 Ford Edge. The contact stated that upon attempting to reverse out of the driveway, the back over prevention rear view camera display failed to function properly. The contact stated that the image displayed was upside down. There was no warning light illuminated. The vehicle was taken to a local dealer; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall for the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 148,500.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Ford Edge. The contact stated while the vehicle was parked, the gear shifter was shifted into reverse; however, with the contact’s foot on the brake pedal, the vehicle rolled backwards. The contact depressed the brake pedal to the floorboard; however, the vehicle failed to stop. The contact activated the parking brake to stop the vehicle. The vehicle was inspected by several independent mechanics who confirmed a failure with the electronic braking system and brake master cylinder failure. The contact was informed that the electronic braking system and the brake master cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,000.

BACK OVER PREVENTION

The contact owns a 2013 Ford Edge. The contact stated that while reversing, the back over prevention camera failed to function as intended. The contact stated that the back over prevention camera image was delayed and then became frozen. The vehicle was taken to an independent mechanic, where it was diagnosed with a software failure. The contact was advised to take the vehicle to the dealer for assistance. The dealer was made aware of the failure. The manufacturer was made aware of the failure. The contact was informed that the repair was not covered under recall or warranty. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 100,000.

ELECTRICAL SYSTEM

Last week my back up camera said there was a system error and only works sometimes now. I almost hit somebody because it started showing it was working and then it went black and then wouldn’t work again. I also have a video where it starts to show me backing up and then cuts out to being black and seeing contact your dealership. I did contact the dealership and they said there is not a recall in regards to my car specifically.

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS

The contact owns a 2013 Ford Edge. The contact stated that while his wife was driving 80 MPH, the vehicle lost motive power while the RPMs exceeded 5,000 RPM. The contact stated that the check engine warning light was flashing. The driver was able to pull over to the side of the road. The contact stated that his wife turned off and restarted the vehicle, and the vehicle was on LIMP Mode. The contact's wife was able to drive to the residence. A mobile mechanic diagnosed the vehicle at the residence and informed the contact that there was a misfire in cylinder #2. The mechanic advised the contact that the failure could be related to the coil packs, the fuel injectors, or the fuel lines. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and a case was filed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 170,000.

ENGINE AND ENGINE COOLING

The contact owns a 2013 Ford Edge. The contact stated that while his wife was driving 80 MPH, the vehicle lost motive power while the RPMs exceeded 5,000 RPM. The contact stated that the check engine warning light was flashing. The driver was able to pull over to the side of the road. The contact stated that his wife turned off and restarted the vehicle, and the vehicle was on LIMP Mode. The contact's wife was able to drive to the residence. A mobile mechanic diagnosed the vehicle at the residence and informed the contact that there was a misfire in cylinder #2. The mechanic advised the contact that the failure could be related to the coil packs, the fuel injectors, or the fuel lines. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and a case was filed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 170,000.

SERVICE BRAKES

ABS hydraulic module went out Brakes go to the floor, however ford has not recall for the part even with the known issue of the part. yes- confirmed by a master tech no warning present, only the symptoms of brakes going all the way to the floor and acting like there is air in the lines

SERVICE BRAKES

Brake failure - should be a recall for my VIN under the attached program. Ford is denying and told me to reach out to NHTSA.

SERVICE BRAKES

My brakes are failing intermittently. I have been driving and pressed the brake pedal and it goes all the way to the floor but the car only gradually stops. Thankfully it has not caused an accident, yet. Once I am able to stop I pump the pedal to get things back to somewhat normal. But the pedal still feels spongy. I looked up a customer service program ford has (13N02) but my VIN isn’t under it. But my car does fit the assembly plant and dates of this known issue. I’m afraid I’m going to get in an accident over a known issue.

UNKNOWN OR OTHER

Rear view (back up) camera works only on and off. The screen goes black and a warning to contact the dealer shows up. It is getting more and more frequent lately. I am having a very hard time in crowded parking lots. Now it has stopped completely.

VISIBILITY/WIPER

Rear view (back up) camera works only on and off. The screen goes black and a warning to contact the dealer shows up. It is getting more and more frequent lately. I am having a very hard time in crowded parking lots. Now it has stopped completely.

ELECTRICAL SYSTEM

Rear view (back up) camera works only on and off. The screen goes black and a warning to contact the dealer shows up. It is getting more and more frequent lately. I am having a very hard time in crowded parking lots. Now it has stopped completely.

POWER TRAIN

The contact owns a 2013 Ford Edge. The contact stated that while driving at 10 MPH, the vehicle stalled with no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the power transfer unit had failed and needed to be replaced. The vehicle was repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,014.

UNKNOWN OR OTHER

The sun roof failed to close when it was wide open. I manually pushed it close most of the way, but could not get it to completely close. A google search has shown that other Ford Edges have had this problem. I have garbage bags taped around the opening to help prevent water getting in, but water still has gotten in which can cause damage.

SERVICE BRAKES

Brakes have to be pressed almost to the floor to engage. There is a warranty extension for many 2013 Ford Edges with production dates at the same plant for brake replacement and this VIN is not included. It is a significant safety concern.

SERVICE BRAKES

I reported this issue with my breaks the other day, however I noticed today 5/15 that my breaks would not engage after going down my hill in my neighborhood, my husband was driving and said he had to push the brakes to the floor to engage and get the car to stop, he almost didn’t get the vehicle to stop. This would have caused him to roll into oncoming traffic, with 2 kids in the car this is not acceptable. I have did research and noticed recalls but my car is not included on that however, my vehicle is having the same issues. I do plan on taking it to the repair shop and having someone look at it. This vehicle is not safe to drive

SERVICE BRAKES

2013 ford edge, breaks locked up as I was approaching a downward hill. I felt the breaks tighten up and wouldn’t stop. This could have caused a significant accident if I needed to stop suddenly. There where no warning lights that came on.

UNKNOWN OR OTHER

While driving I came upon a red light. While sitting at the red light I noticed my car began to loose power and started shaking. My RPM dropped to almost 0. My car was loosing power while driving. No light has appeared on my dashboard, my gas tank said I had 98 miles till empty. I had two young kids in my vehicle. I anxiously started tapping the gas a little and made in into the nearest parking lot. This is unacceptable as I was in the middle of the road with children. I sat in my car with it on idle and nothing happened.

POWER TRAIN

While driving I came upon a red light. While sitting at the red light I noticed my car began to loose power and started shaking. My RPM dropped to almost 0. My car was loosing power while driving. No light has appeared on my dashboard, my gas tank said I had 98 miles till empty. I had two young kids in my vehicle. I anxiously started tapping the gas a little and made in into the nearest parking lot. This is unacceptable as I was in the middle of the road with children. I sat in my car with it on idle and nothing happened.

FUEL/PROPULSION SYSTEM

While driving I came upon a red light. While sitting at the red light I noticed my car began to loose power and started shaking. My RPM dropped to almost 0. My car was loosing power while driving. No light has appeared on my dashboard, my gas tank said I had 98 miles till empty. I had two young kids in my vehicle. I anxiously started tapping the gas a little and made in into the nearest parking lot. This is unacceptable as I was in the middle of the road with children. I sat in my car with it on idle and nothing happened.

UNKNOWN OR OTHER

The dash keeps showing an error “Rear Door Ajar”. The door is closed and locked. However the interior lights will not go out because “a door is open”. This causes a safety issue when driving.

SERVICE BRAKES

2013 Ford Edge Limited Mileage approximately 69,000 Have had issues for several months (2024-2025) with an intermittent soft brake. As soon as I feel the soft or spongy brake I release & pump the brake pedal again & that seems to fix it. April 30, 2025 I stepped on the brake & did not get a good pedal. Pumped the brake again & did not get a good pedal (did this 3 times) then noticed it went real low & it felt like a sensation of maybe pedal feeling disengages or collapsing during failure. The soft brake pedal lasted for the approximately next 5 times I pumped the brake. I have found the 2013 Ford Edge has 465 NHTSA complaints for service brakes, averaging 56,907 miles, with many describing intermittent pedal issue similar to mine. No ABS or any warning lights are on. Checked for recall & don’t see one for this year even tho there have been 465 existing complaints. Have had the rear brake pads replaced. Master cylinder Front brake pads & rotors. Been bled numerous times Brake fluid level is good After researching this issue I have found that HCU/ABS Module issues are most frequently cited as the cause for these symptoms. This is a pricey repair (HCU) & I think that with all the complaints & the dangerous aspect to this it should be a recall that Ford should be responsible for.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Probable power brake booster failure, in a panic stop attempt when another motorist ran a red light the vehicle brake pedal became very hard and did not want to stop the vehicle. Other instances include spongy and soft pedal going to the floor with very poor braking. This vehicle was included in FoMoCo Customer Satisfaction Program 13N02 but did not exhibit these symptoms until just recently. These are the exact symptoms covered by the program but time and mileage has expired for this build date even though later models are still covered.

SERVICE BRAKES

Probable power brake booster failure, in a panic stop attempt when another motorist ran a red light the vehicle brake pedal became very hard and did not want to stop the vehicle. Other instances include spongy and soft pedal going to the floor with very poor braking. This vehicle was included in FoMoCo Customer Satisfaction Program 13N02 but did not exhibit these symptoms until just recently. These are the exact symptoms covered by the program but time and mileage has expired for this build date even though later models are still covered.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Ford Edge. The contact stated that while driving 50 MPH, the brake pedal was depressed, and there was an abnormal grinding sound coming from the vehicle, and the vehicle failed to respond. The brake failure and general warning lights were illuminated. The contact stated that the brakes eventually responded. The vehicle was then taken to an independent mechanic, who diagnosed the vehicle; however, the independent mechanic refused to repair the vehicle. The independent mechanic informed the contact the failure should be covered under recall. The independent mechanic stated that he would be liable if the brakes failed again, and the contact was involved in a crash. The vehicle was then taken to a dealer, where it was diagnosed with brake booster failure. The vehicle received repair for a bent push rod, motor craft, motor, brake fluid, and the upper intake was replaced. After the repair, the failure recurred two more times, and the vehicle was repaired two more times. The vehicle was pending further repairs. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 164,301.

ENGINE

The contact owns a 2013 Ford Edge. The contact stated that while driving 50 MPH, the brake pedal was depressed, and there was an abnormal grinding sound coming from the vehicle, and the vehicle failed to respond. The brake failure and general warning lights were illuminated. The contact stated that the brakes eventually responded. The vehicle was then taken to an independent mechanic, who diagnosed the vehicle; however, the independent mechanic refused to repair the vehicle. The independent mechanic informed the contact the failure should be covered under recall. The independent mechanic stated that he would be liable if the brakes failed again, and the contact was involved in a crash. The vehicle was then taken to a dealer, where it was diagnosed with brake booster failure. The vehicle received repair for a bent push rod, motor craft, motor, brake fluid, and the upper intake was replaced. After the repair, the failure recurred two more times, and the vehicle was repaired two more times. The vehicle was pending further repairs. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 164,301.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Ford Edge. The contact stated while driving 30 MPH, the brake pedal was depressed, and the vehicle failed to respond. There were no warning lights illuminated. The contact scheduled an appointment however, the contact was informed there was a customer satisfaction program related to the failure and was advised by the independent mechanic to contact the manufacturer. The contact spoke with the independent mechanic to explain the failure and was informed that the brake booster had failed; however, the independent mechanic had not diagnosed the vehicle. The dealer was not made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 73,000.

SERVICE BRAKES

Hi my name is [XXX] and we own a 2013 Ford Edge. VIN # [XXX]. We loved driving it until it broke down on a trip to New Mexico. We were driving along and all the brakes locked up leaving us stranded on the side of the road for 5 hours. We eventually had it towed to our destination, Gallup New Mexico and had it examined by a local mechanic. He thought it was hydraulics and replaced the master cylinder and all the brakes and rotors along with the ABS hydraulic unit. It appeared to take care of the problem but while test driving it was still happening, it wasn’t the brakes it was the anti-lock braking system module (ABS). He tried to order the ABS module but was told that Ford does not make that part anymore and had to try an aftermarket one. Those did not work. I eventually had it transported to my local mechanic in Southern California for $675.00 where he has the same problem, can’t get the part from Ford and aftermarket won’t work and is currently looking for a used module that will work on my car. Why would you stop making this part knowing there is a problem with it and not have an adequate replacement for it? We have been without this car for over 6 months and are very frustrated with Ford. I am at a loss for words and at a loss on our next steps as we have a vehicle we love which we cannot get fixed. I am asking for any advice, relief or how we can get our car fixed before it becomes worthless and we cannot recoup any of the money we have had to put out for this fiasco! We have put out over $4,000 including rental car costs! Update: I send ford a letter they responded but their stores did not work to get the parts. It has been almost 1 year now and the car is still not running. My next step is to drop it off at the Ford Dealer but I'm afraid they will charge me more than it is worth just to look at it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES

Brake booster needs to be replaced because it has failed, making the car unable to stop. This has caused the car to shut off if the brake pedal is pressed to long, like stopping at a stop light. The vehicle is in a Ford authorized service shop and has been confirmed as brake booster failure. The issue started with stalling, car throwing codes such as no oil, hissing in the brake lines, spongy brake pedal, leading to zero ability to stop. Issues started slowly around October and by January, the car is completely unable to stop.

EXTERIOR LIGHTING

Interior lights stay on much too long after turning vehicle off, even several hours. Dash and bell indicators indicates doors are open when they are not. Door locks operate open while driving.

ELECTRICAL SYSTEM

Interior lights stay on much too long after turning vehicle off, even several hours. Dash and bell indicators indicates doors are open when they are not. Door locks operate open while driving.

SERVICE BRAKES

Brake Boost issue with my 2013 Ford Edge Sport. When attempting to brake, there is very little stopping resistance. Even at slow speeds, it takes a dangerous amount of time and distance to bring the vehicle to a stop. While braking, a hissing noise can be heard from the brake pedal area, and the brake pedal presses easily to the floor with minimal resistance. Upon researching the issue, I discovered that this is a very common problem with this vehicle. A certified mechanic diagnosed the issue and stated that this is a known problem and may be covered under Ford's Customer Satisfaction Program 13N02. While this is a known and common issue that is covered under warranty when the vehicle is under 10 years from warranty purchase date or under 150,000 miles, the Ford Dealership is fighting me on this and is refusing to assist in correcting this safety issue. If a vehicle has already exceeded the time or mileage limit and is part of the incremental launch population, this coverage will last through November 30, 2025. Coverage is automatically transferred to subsequent owners. Brakes began failing around July/August of 2024. Due to financial hardship, I cannot afford this repair on my own. Driving this vehicle in this condition is extremely dangerous for myself and other drivers on the road. I've had to veer off of the road or into other lanes in order to avoid a collision with vehicles in front of me because it takes an extremely unreasonable distance to stop the vehicle with a bad brake booster many times already; It's only a matter of time before I encounter an unavoidable collision due to bad brakes. Please advise on who I can talk to about getting this issue fixed under warranty, or at no/reduced cost.

BACK OVER PREVENTION

The contact owns a 2013 Ford Edge. The contact stated that upon attempting to reverse out of the driveway, the rear-view camera image displayed on the center console was upside down. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 140,000.

SERVICE BRAKES

My brake pedal was not functioning correct. It was at times very soft, hitting the floor, and at other times difficult to push. A local shop replaced booster and master cylinder in an attempt to fix. Now brakes are locking up at random. Happened while going 70 mph with family in car and wheel was shaking and very unsafe. My year model (2013) is not included in the extended warranty for the brake booster (13N02) anymore since it was made in March of 2013. Any edges made in April of 2013, just one month later, are covered until 2025 by the customer satisfaction program extended warranty.

SERVICE BRAKES

Yes, the vehicle is available for inspection upon request. The vehicle is hard to brake and travels a further distance before stopping, the brake is hard to press and stop the vehicle. This has been confirmed by my private mechanic No, it has not been inspected by the manufacturer I heard a hissing noise and the car stalled out at a complete stop when the brakes were pressed down Reached out to Ford and they said there is no recall for my vehicle but I have information from when I had my emission done provided by NHTSA of a recall MRF#13N02. Which I've provided a copy of down below.

TIRES

I purchased these tires and they were installed on 1/19/25. I paid $426.20 including the installation fees. After installation we noticed the tires were extremely loud above 40 MPH. We returned and had the tires balanced again and the noise problem continued. It drowned out the cabin and made it difficult to hear anything outside of the vehicle. The poor customer service department made me complete a warranty request which was denied within hours because the warranty doesn’t cover noise. They refused to take any responsibility for this hazardous issue that was previously reported. They claim their tires are quiet on various sites, but this is false. There have been many reports to Arroyo and they are not willing to address the unsafe issue. Various reviews on the internet express the same concerns about excessive noise. I replaced the scary tires with another set and they are very quiet and don’t produce the excess noise like the Arroyo tires. 245/50ZR20 102W

FUEL SYSTEM, GASOLINE

The contact owns a 2013 Ford Edge. The contact stated that while driving 50 MPH, the accelerator pedal was depressed, and the vehicle failed to respond. The check engine and ABS warning lights were illuminated. The contact stated that after refueling, the vehicle started to jerk while driving. The contact stated that once the vehicle while driving at speed, there was an abnormal thumping sound coming from the vehicle. The check engine and ABS warning lights were intermittently illuminated. The vehicle was not taken to an independent mechanic or a dealer to be diagnosed; however, the contact self-diagnosed the vehicle with fuel pump and power train failure. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000.

POWER TRAIN

The contact owns a 2013 Ford Edge. The contact stated that while driving 50 MPH, the accelerator pedal was depressed, and the vehicle failed to respond. The check engine and ABS warning lights were illuminated. The contact stated that after refueling, the vehicle started to jerk while driving. The contact stated that once the vehicle while driving at speed, there was an abnormal thumping sound coming from the vehicle. The check engine and ABS warning lights were intermittently illuminated. The vehicle was not taken to an independent mechanic or a dealer to be diagnosed; however, the contact self-diagnosed the vehicle with fuel pump and power train failure. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000.

SERVICE BRAKES

The brake booster on my 2013 Ford Edge Sport has failed, leading to significantly reduced braking performance. This creates a dangerous condition requiring excessive force to stop the vehicle. Over the past few months, I have narrowly avoided multiple accidents due to the inability to stop safely at stoplights. On several occasions, I was forced to swerve off the road to avoid collisions. This issue was diagnosed by a certified mechanic, who informed me that brake booster failures are a known problem in this vehicle model. Although I was made aware of Ford's Customer Satisfaction Program 13N02, Ford's customer service indicated that the warranty had expired, and the dealership refused to repair the issue at no cost. As I cannot afford the repair myself, I am forced to continue driving the vehicle in its unsafe condition, putting my safety and the safety of others at risk.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Ford Edge. The contact stated while driving out of a parking lot from a complete stop and depressing the brake pedal, the brake pedal went down to the floorboard, and the vehicle failed to respond as needed. There was no warning light illuminated. The contact pumped the brake pedal several times and the vehicle responded as needed; however, the failure recurred while driving to the dealer. The vehicle was taken to the dealer, where diagnostic trouble code U041-68 was retrieved, and the dealer diagnosed that the HCU and ABS modules had failed and needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the process of shipping the part to the dealer would be expedited. The manufacturer referred the contact to the NHTSA Hotline for assistance. The contact stated that the vehicle could be repaired by an independent mechanic due to the cost. The vehicle was not repaired. The failure mileage was approximately 85,000.

SERVICE BRAKES

1 month after replacing the break booster, the modules that control the ABS system went out. I have taken the vehicle to multiple mechanics and no one is able to get the part. They said Ford is no longer manufacturing the replacement. When I called the Ford dealership and tried to get it repaired, they said the part is on back order with no date for when it will be available. I am now forced to drive without ABS breaks and I worry about having to slam on my brakes and my car sliding out of control. I live in a very high traffic area and have to commute a lot on the interstates due to work.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Ford Edge. The contact stated that the brake pedal was depressed and went to the floorboard. There was no warning light illuminated. The vehicle was initially taken to a dealer where the hydro booster was replaced; however, the failure returned immediately after repair. The vehicle was then repaired with a different hydro booster by the same dealer; however, the failure persisted. The vehicle was taken back to the dealer and the contact was informed that both the HCU (Hydraulic Control Unit) and brake master cylinder needed to be replaced. The vehicle was taken to an independent mechanic where the HCU and brake master cylinder were replaced; however, the failure persisted. The vehicle was taken back to the independent mechanic however, the cause of the failure was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the VIN for the failure. The contact was provided a case number. The failure mileage was 129,211.

STRUCTURE:BODY

Driving on the highway at night when suddenly the door alarm rings, dome light turned on causing driver to lose focus/control. Was driving at 60mph when the sensor faulted. The alarm/notification turns on at random times causing the vehicle to have the light stay on and drain battery. This is causing the driver unsure if the door is properly closed and risking the door opening in case of an accident. Problem has persisted.

EXTERIOR LIGHTING

Driving on the highway at night when suddenly the door alarm rings, dome light turned on causing driver to lose focus/control. Was driving at 60mph when the sensor faulted. The alarm/notification turns on at random times causing the vehicle to have the light stay on and drain battery. This is causing the driver unsure if the door is properly closed and risking the door opening in case of an accident. Problem has persisted.

ELECTRICAL SYSTEM

Driving on the highway at night when suddenly the door alarm rings, dome light turned on causing driver to lose focus/control. Was driving at 60mph when the sensor faulted. The alarm/notification turns on at random times causing the vehicle to have the light stay on and drain battery. This is causing the driver unsure if the door is properly closed and risking the door opening in case of an accident. Problem has persisted.

POWER TRAIN

Brake booster went out twice and had to be replaced both times ( Jan 2022 and Jan 2023). Now I have HCU failure and lost braking. ( Dec. 2024). I also had a drive Shaft failure for inspection ( Oct. 2024). My car has 60,000 miles on it. I contacted Ford Corporation and my Ford dealership and my Vin is not part of the recalls for any of these issues. However my model year and manufacturer location were part of a recall for all three of these systems. My car has been serviced by a Ford authorized dealer each time. My braking system continues to be unreliable and scary to drive.

SERVICE BRAKES

Brake booster went out twice and had to be replaced both times ( Jan 2022 and Jan 2023). Now I have HCU failure and lost braking. ( Dec. 2024). I also had a drive Shaft failure for inspection ( Oct. 2024). My car has 60,000 miles on it. I contacted Ford Corporation and my Ford dealership and my Vin is not part of the recalls for any of these issues. However my model year and manufacturer location were part of a recall for all three of these systems. My car has been serviced by a Ford authorized dealer each time. My braking system continues to be unreliable and scary to drive.

STEERING

If you hit a pot hole or a bump on the road the brake pedal makes a weird sound and then the brake goes all the way to the floorboard when trying to apply brakes and doesn't come to an immediate stop. The wrench light has come on or the symbol that has the car and wavy lines for traction control will turn on all of a sudden and then the car shuts off in the middle of the road while driving putting my life in danger. It also doesn't accelerate all of a sudden and loses power while driving putting my life in danger. When you put the car in park the car still jerks forward even after the car is in park and off. It also makes a clicking sound as if it goes into gear after you have turned the car off and park has been engaged. The headlights keep shutting off while driving or dimming in their own. The motormount screws came undone and I had to get it repaired. The power steering keeps losing the fluid and makes a loud grinding noise especially during cold weather. Makes a loud whistle sound like a turbo jet engine when it's cold and you start driving. The rear driverside door latch keeps making the car alert that the door is open when it is not. The recall only shows door latch for a different door and dealership won't repair with recall notice because the notice doesn't say all door latches and is specific to a different door. The car is unsafe to drive but it's the only car I have and the last time I took it to get repairs they kept it for a month and my it off pocket costs were close to $1600 dollars which put me in a financial strain. I can not afford to be without my car for that long again and pay for things that shouldn't be falling apart and putting my child's and my life in danger.

ELECTRICAL SYSTEM

If you hit a pot hole or a bump on the road the brake pedal makes a weird sound and then the brake goes all the way to the floorboard when trying to apply brakes and doesn't come to an immediate stop. The wrench light has come on or the symbol that has the car and wavy lines for traction control will turn on all of a sudden and then the car shuts off in the middle of the road while driving putting my life in danger. It also doesn't accelerate all of a sudden and loses power while driving putting my life in danger. When you put the car in park the car still jerks forward even after the car is in park and off. It also makes a clicking sound as if it goes into gear after you have turned the car off and park has been engaged. The headlights keep shutting off while driving or dimming in their own. The motormount screws came undone and I had to get it repaired. The power steering keeps losing the fluid and makes a loud grinding noise especially during cold weather. Makes a loud whistle sound like a turbo jet engine when it's cold and you start driving. The rear driverside door latch keeps making the car alert that the door is open when it is not. The recall only shows door latch for a different door and dealership won't repair with recall notice because the notice doesn't say all door latches and is specific to a different door. The car is unsafe to drive but it's the only car I have and the last time I took it to get repairs they kept it for a month and my it off pocket costs were close to $1600 dollars which put me in a financial strain. I can not afford to be without my car for that long again and pay for things that shouldn't be falling apart and putting my child's and my life in danger.

SERVICE BRAKES

If you hit a pot hole or a bump on the road the brake pedal makes a weird sound and then the brake goes all the way to the floorboard when trying to apply brakes and doesn't come to an immediate stop. The wrench light has come on or the symbol that has the car and wavy lines for traction control will turn on all of a sudden and then the car shuts off in the middle of the road while driving putting my life in danger. It also doesn't accelerate all of a sudden and loses power while driving putting my life in danger. When you put the car in park the car still jerks forward even after the car is in park and off. It also makes a clicking sound as if it goes into gear after you have turned the car off and park has been engaged. The headlights keep shutting off while driving or dimming in their own. The motormount screws came undone and I had to get it repaired. The power steering keeps losing the fluid and makes a loud grinding noise especially during cold weather. Makes a loud whistle sound like a turbo jet engine when it's cold and you start driving. The rear driverside door latch keeps making the car alert that the door is open when it is not. The recall only shows door latch for a different door and dealership won't repair with recall notice because the notice doesn't say all door latches and is specific to a different door. The car is unsafe to drive but it's the only car I have and the last time I took it to get repairs they kept it for a month and my it off pocket costs were close to $1600 dollars which put me in a financial strain. I can not afford to be without my car for that long again and pay for things that shouldn't be falling apart and putting my child's and my life in danger.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Ford Edge. The contact stated that on several occasions while driving at various speeds, the brake pedal was depressed; however, the pedal became stiff with an abnormal hissing sound. The contact stated that on several occasions, the check engine warning light illuminated, and the vehicle stalled. The vehicle was restarted after each failure. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the brake booster needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 134,460.

ELECTRICAL SYSTEM

The screen just completely goes white off and on no matter when you’re driving. I turned the car off and on, and it still would do it.. I don’t know why it happens. Sometimes it also won’t even connect to Bluetooth.. I can turn my phone off and on, and it still won’t connect to it.. something is definitely wrong with it.