2012 FORD EDGE

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.

Risk: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.

FUEL SYSTEM, GASOLINE

Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.

Risk: A fuel leak in the presence of an ignition source may result in a fire.

UNKNOWN OR OTHER

The backup camera is faulty. Sometimes you will start the car and it works but most of the time it is just a black screen. I can go out and make several stops and sometimes it will flash on and then go right off. I know there have been several recalls about this but this model so far hasn't been included. It is a widespread problem as I have another Ford vehicle that does the same thing and it is a safety issue.

SERVICE BRAKES

The ABS system is completely shot. I have replaced the entire brake system besides the ABS. There is a recall on the ABS System for other 2012 Ford Edges, but for some reason my vehicle isn’t included. Please consider including my car in the recall as this is a serious safety issue. I cannot even drive the car, because i am not able to brake properly.

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

The contact owns a 2012 Ford Edge. The contact stated that while driving on several occasions at various speeds, or while the vehicle was parked, the contact observed an abnormal gasoline odor in the vehicle. Additionally, while driving at an undisclosed speed, the vehicle lost motive power while attempting to accelerate, with the check engine warning light illuminated. Additionally, a "Turbo Boost" message was displayed. The vehicle was taken to an independent mechanic who discovered a fuel leak. The contact was informed that either the fuel tank or fuel lines needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was 98,260.

FUEL SYSTEM, GASOLINE

The contact owns a 2012 Ford Edge. The contact stated that while driving on several occasions at various speeds, or while the vehicle was parked, the contact observed an abnormal gasoline odor in the vehicle. Additionally, while driving at an undisclosed speed, the vehicle lost motive power while attempting to accelerate, with the check engine warning light illuminated. Additionally, a "Turbo Boost" message was displayed. The vehicle was taken to an independent mechanic who discovered a fuel leak. The contact was informed that either the fuel tank or fuel lines needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was 98,260.

ENGINE

Constant gas smell . Was told there is a fuel tank leak. Also check engine light came on and the codes that came up is for supercharger/ turbo boost.

FUEL/PROPULSION SYSTEM

Constant gas smell . Was told there is a fuel tank leak. Also check engine light came on and the codes that came up is for supercharger/ turbo boost.

SERVICE BRAKES

Regarding the three Ford vehicles in my possession, each with approximately 80,000 miles, I've observed consistent issues with the Anti-lock Braking System (ABS) module. Despite my inquiry with a Ford dealership, no recall has been issued for these vehicles, and the ABS module is reportedly unavailable for repair. Given the apparent prevalence of this issue, I am concerned about the potential impact on vehicle performance during critical events. Furthermore, I am seeking clarification from Ford representatives regarding the lack of a resolution for this recurring problem across multiple vehicles. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES

BRAKE PEDAL HITTING THE FLOOR : ISSUE COMES AND GOES VERY RARELY . FIRST COMPLAIN REPORTED ON APRIL 2014: BRAKE BOOSTER REPLACED ON WARRANTY. LAST COMPLAIN REPORTED TO ORIGINAL CAR DEALER: COULD NOT IDENTIFY THE ISSUE. IN BETWEEN THESE TWO DATES, BRAKE BOOSTER HAS BEEN REPLACED RECENTLY. ABS HYDRAULIC CONTROL UNIT MAY CAUSE THE BRAKE FAILURE, NO ABS LIGHT YET. FORD HONORED AN EXTENDED WARRANTY ON BRAKE POWER BOOSTER IN 2020. PERFORMING A FEW REPEATED SUDDEN STOPS AT CERTAIN SPEED GETS THE BRAKES TO HOW IT SHOULD BE. NO ACCIDENT EVER INVOLVED.

SERVICE BRAKES, HYDRAULIC

See attached document for complaint.

SERVICE BRAKES

On July 31, 2019, I had the brake booster replaced at Midas due to a hissing noise and a loss of brake pressure, costing me $733.39. At that time, I checked for a Ford recall but found none for my VIN. I recently came across Ford Customer Satisfaction Program 13N02: Certain 2010-2014 Model Year Edge and MKX Vehicles Extended Warranty Coverage on Brake Booster. While I never was contacted by Ford about this issue for my 2012 Ford Edge, I feel it should be part of the program as it was clearly a safety issue at the time. Ford Customer Satisfaction Program 13N02 does show as an outstanding field service action for my VIN.

BACK OVER PREVENTION

The contact owns a 2012 Ford Edge. The contact stated that while the vehicle was parked, the contact stated that the rearview camera became inoperable. The contact stated that the rearview camera image appeared upside down. The vehicle was taken to the dealer, where it was diagnosed and determined that the rearview camera had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 166,000. The VIN was not available.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2012 Ford Edge. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard. The vehicle was taken to a dealer where a diagnostic was performed, and the contact was informed that the brake booster, hydraulic cylinder, and master cylinder needed to be replaced. The manufacturer was also notified of the failure, and a case was filed. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 124,000.

SERVICE BRAKES

The ABS module failed which also impacted the traction control. The ABS module cannot be repaired because Ford cannot get the part needed due to the high volume of failure on this required safety feature. My car is unsafe to drive due to this system failure.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2012 Ford Edge. The contact stated that while operating the vehicle, the ABS and traction control warning lights remained illuminated. The contact stated that while depressing the brake pedal, the brake pedal extended to the floorboard, and the vehicle failed to immediately stop, causing the braking distance to be extended. The vehicle was taken to an independent dealer and was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 230,000.

ENGINE

Vehicle caught on fire from a leak