2014 FORD E-250 Complaints and Recall Information
The 2014 FORD E-250 has 1 complaint and 11 recalls filed with NHTSA. Owners most frequently report issues involving unexpected vehicle fishtailing and subsequent powertrain control module (PCU) malfunctions. Electrical damage caused by rodents is also mentioned in the complaint record.
Common Issues- Sudden fishtailing. Vehicle suddenly fishtails at approximately 40 MPH resulting in a collision with an unknown object without injury.
- Powertrain control failure. The PCU malfunction causes the vehicle to operate only in limp mode requiring module replacement.
- Rodent damage to wiring. Electrical wires, including the Number 6 Injector Wire, were chewed by rodents leading to ongoing engine misfires after independent repair attempts.
- Misfire persistence. Vehicle continues to misfire despite replacement of damaged wiring.
There are 11 recalls related mainly to the adaptive/mobility equipment, particularly the wheelchair lifts and components installed in the vehicle. These recalls address defects in lift platforms, mounting systems, and related adaptive mobility equipment. Other recalls involve fuel system storage and seating systems.
Recalls- Wheelchair lift platform side plate cracking. (14V617000) Affects 286 vehicles; side plates on certain Ricon wheelchair lifts crack risking platform separation and fall hazards; fix involves installation of support bumpers or replacement of cracked parts.
- Wheelchair lift side plate cracking and bearing displacement. (14V706000, 15V763000, 15V729000, 14V584000, 16V350000, 15V779000) These recalls involving various modifiers affect hundreds of vehicles; platform side plates may crack and folding link arms may have oversized pivot holes causing bearing movement; risks include platform detachment and injury; repairs include inspection, installation of bumpers, and replacement of damaged components.
- CNG cylinder bracket failure. (14V097000) Affects 343 vehicles modified to operate on compressed natural gas; rear bracket failure allows CNG cylinders to dislodge risking fire; fix requires inspection and replacement of side arm brackets.
- Armored pendant cable interference. (14V232000) Affects 14 vehicles; armored cable may contact power lug causing potential short circuit and fire; fix entails sending supplemental cover kits for cable protection.
- Wheelchair lift positioning cam failure. (19V125000) Affects 3 vehicles; lift platform may stop above floor height increasing risk of wheelchair user tipping during exit; fix involves replacement of input cam.
- Foldaway seat locking failure. (19V313000) Affects 2080 vehicles; certain foldaway seats may not remain locked when upright increasing injury risk in crashes; remedy includes seat inspection and repair.
Owners dealing with repeated repairs, safety defects, or unresolved recall issues involving this vehicle may have rights under their state’s lemon law. Consulting with an attorney familiar with vehicle defect claims is advisable for those affected.
2014 FORD E-250 Summary
2014
Model Year
1
Total Complaints
11
Total Recalls
4037
Vehicles Affected
Recalls
2014 FORD E-250
2080 vehicles affected
SEATS
Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
2014 FORD E-250
3 vehicles affected
EQUIPMENT ADAPTIVE/MOBILITY
New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehicles modified to be equipped with Ricon Wheelchair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
Risk: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing their risk of injury.
2014 FORD E-250
2 vehicles affected
EQUIPMENT ADAPTIVE/MOBILITY
New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk: If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
2014 FORD E-250
278 vehicles affected
EQUIPMENT ADAPTIVE/MOBILITY
New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
2014 FORD E-250
667 vehicles affected
EQUIPMENT ADAPTIVE/MOBILITY
MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
2014 FORD E-250
285 vehicles affected
EQUIPMENT ADAPTIVE/MOBILITY
Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
2014 FORD E-250
14 vehicles affected
EQUIPMENT ADAPTIVE/MOBILITY
WMK Inc., doing business as Mobility Works, Inc. (Mobility), is recalling certain model year 2013-2014 Mobility-modified Ford E-150, and E-250 transit buses manufactured December 1, 2013, through January 4, 2014, and equipped with certain Ricon S series and K series wheelchair lifts, with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
Risk: If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, then a short circuit may occur that could result in a fire.
2014 FORD E-250
343 vehicles affected
FUEL SYSTEM, OTHER:STORAGE
Landi Renzo USA is recalling certain model year 2011-2014 Ford E-150, E-250, and E-350 vehicles modified January 2, 2011, through February 24, 2014 to operate on compressed natural gas (CNG). In the affected vehicles, the left and right rear brackets that support the rear CNG cylinder may fail, allowing the cylinder to dislodge from the vehicle.
Risk: If the cylinder dislodges, a CNG leak may result, increasing the risk of a fire.
2014 FORD E-250
45 vehicles affected
EQUIPMENT ADAPTIVE/MOBILITY
National Van Builders, Inc. (National Van) is recalling certain 2007-2014 Ford E-150 and E-250 vehicles manufactured February 26, 2007, to August 19, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
2014 FORD E-250
34 vehicles affected
EQUIPMENT ADAPTIVE/MOBILITY
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
2014 FORD E-250
286 vehicles affected
EQUIPMENT ADAPTIVE/MOBILITY
New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Complaints
2014 FORD E-250
ID: 2084306AIR BAGS
The contact owns a 2014 Ford E-250. The contact stated that while driving approximately 40 MPH, the vehicle suddenly fishtailed, causing the rear passenger side of the vehicle to crash into an unknown object. The contact indicated that the vehicle would only operate in limp mode after the crash. After switching back to the drive position, the vehicle operated normally. During the crash, no injuries were reported, and no police report was filed. The contact used a scanner to determine that the PCU had malfunctioned and needed to be replaced. The contact also discovered that electrical wires in the vehicle were damaged by rodents. A Number 6 Injector Wire was chewed out by rodents, and the contact independently replaced the wire however, the vehicle continued to misfire. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered and was referred to the NHTSA Hotline. The manufacturer was aware that there was a software issue with the PCU and that it was a known failure, and the contact was concerned due to Ford acknowledging there was a fatality due to this known failure. The failure mileage was unknown.