FORD CROWN VICTORIA

EXTERIOR LIGHTING:HEADLIGHTS

Ford Motor Company (Ford) is recalling certain model year 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles manufactured October 3, 2001, to August 2, 2005. The affected vehicles have a lighting control module (LCM) that may fail, resulting in a loss of headlights.

Risk: A loss of headlights can reduce driver visibility and increase the risk of a crash.

STEERING

Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.

Risk: If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.

STEERING:RACK AND PINION:PINION SHAFT

Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.

Risk: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.

ENGINE

My 2007 Crown Victoria has had a worsening unintended acceleration issue over the past year. When hitting hard bumps the car will suddenly begin revving my itself (normal RPM is 600 idling in drive and 800 idling in neutral) when this issue occurs it will sit around 1k rpm in drive (pushing against the brakes so I must hold them down very hard) and will shoot up to 2k rpm in neutral. when the issue is occurring it drives the car forward with no user input. this issue has been becoming more and more frequent with it happening up to 5 times in a 15 minute drive. It is very unsafe and has caused me to hit a parking pole before as I could not slow the car down fully.

VEHICLE SPEED CONTROL

My 2007 Crown Victoria has had a worsening unintended acceleration issue over the past year. When hitting hard bumps the car will suddenly begin revving my itself (normal RPM is 600 idling in drive and 800 idling in neutral) when this issue occurs it will sit around 1k rpm in drive (pushing against the brakes so I must hold them down very hard) and will shoot up to 2k rpm in neutral. when the issue is occurring it drives the car forward with no user input. this issue has been becoming more and more frequent with it happening up to 5 times in a 15 minute drive. It is very unsafe and has caused me to hit a parking pole before as I could not slow the car down fully.

POWER TRAIN

My 2007 Crown Victoria has had a worsening unintended acceleration issue over the past year. When hitting hard bumps the car will suddenly begin revving my itself (normal RPM is 600 idling in drive and 800 idling in neutral) when this issue occurs it will sit around 1k rpm in drive (pushing against the brakes so I must hold them down very hard) and will shoot up to 2k rpm in neutral. when the issue is occurring it drives the car forward with no user input. this issue has been becoming more and more frequent with it happening up to 5 times in a 15 minute drive. It is very unsafe and has caused me to hit a parking pole before as I could not slow the car down fully.

ELECTRICAL SYSTEM

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SERVICE BRAKES

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STRUCTURE:BODY

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STEERING

The lower steering column bearing is coming apart I’ve called numerous dealers for them to tell me it’s not under recall but it’s a known issue and my car has only 130,000 miles

STEERING

The contact owns a 2009 Ford Crown Victoria. The contact stated while driving at various speeds, the contact became aware that the lower steering column bearing was detaching. The dealer was notified of the failure and informed the contact that a visual inspection of the vehicle was performed under NHTSA Campaign Number: 13V385000 (Steering); however, no repairs were needed at the time. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 338,000.

EXTERIOR LIGHTING

I brought this vehicle into the dealership for safety recall 15s39. There were no problems with the vehicle prior to taking it in. When I received the vehicle back from the dealer they had admitted to not completing all the steps in the safety recall. Now that I have the vehicle the dealer returned it to me with the following issues: all of the interior and exterior lighting including the headlights do not work and the air bag light is illuminated. A supervisor at Ford customer service said they refuse to do anything about the new problems they caused. She stated that "well, it's a pretty old car." I don't think the age of the car should give Ford a pass to not fix a safety recall. The fix for their safety recall only created safety problems with this car - namely the air bags may not work.