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2016 FORD C-MAX ENERGI

View all complaints and recalls for this specific model year.

2016 FORD C-MAX ENERGI Summary

2016

Model Year

3

Total Complaints

0

Total Recalls

0

Vehicles Affected

Recalls

No recalls found.

Complaints

2016 FORD C-MAX ENERGI

ID: 2105242

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

The contact owns a 2016 Ford C-Max Energi. The contact stated that while charging the hybrid battery, the battery stopped charging after 15-16 minutes. The contact stated that the battery could only be charged for 15-16 minutes at a time. The contact stated that there was a red triangle warning light illuminated on the charger but there was no warning light illuminated on the vehicle. Additionally, the contact stated that the mileage range of the vehicle per charge was decreasing continuously. The vehicle was taken to dealer several times to be diagnosed; however, the cause of the failure could not be determined. The vehicle was taken to another dealer, Gator Ford (11780 Tampa Gateway Blvd, Seffner, FL 33584), where it was diagnosed that the hybrid battery had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.

2016 FORD C-MAX ENERGI

ID: 2105241

ELECTRICAL SYSTEM

The contact owns a 2016 Ford C-Max Energi. The contact stated that while charging the hybrid battery, the battery stopped charging after 15-16 minutes. The contact stated that the battery could only be charged for 15-16 minutes at a time. The contact stated that there was a red triangle warning light illuminated on the charger but there was no warning light illuminated on the vehicle. Additionally, the contact stated that the mileage range of the vehicle per charge was decreasing continuously. The vehicle was taken to dealer several times to be diagnosed; however, the cause of the failure could not be determined. The vehicle was taken to another dealer, Gator Ford (11780 Tampa Gateway Blvd, Seffner, FL 33584), where it was diagnosed that the hybrid battery had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.

2016 FORD C-MAX ENERGI

ID: 2058705

STEERING

The contact owns a 2016 Ford C-Max Energi. The contact stated that while operating the vehicle, the message "Service Power Steering" was displayed, and the steering wheel suddenly became difficult to turn in either direction. The vehicle was taken to the local dealer who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer has not yet contacted. The failure mileage was 37,200.