2016 FIAT 500X Complaints and Recall Information

UNKNOWN OR OTHER

I am writing to you in regard to my 2016 FIAT 500X about multiple concerns. 1. There has been an open recall on the Emissions system since 2022. I immediately followed up and was put on a waitlist as I was told that the parts were on back order. I was told I was 27 on the waitlist. I followed up every 3-6 months for an update on getting the recall repaired but was told they have no update on the parts. It is now 2025 and my registration and inspection are expired. I was informed by FIAT service mechanic that the open recall should not impact my inspection. Upon bringing it in for inspection, I needed to get the thermostat replaced, which was one of the first recalls that was rectified upon purchasing the car in 2017. My car failed inspection. I followed up with FIAT corporate and was assigned a case manager who followed up as well unable to rectify the situation. Now my car is unsafe to drive, I have gotten a ticket for expired inspection . I told the officer that there is an open recall and that I am at the mercy of FIAT. Secondly since I purchased the car I have brought it back multiple times, expressing concern that the car lags when you press the gas. If I am merging on the the highway and I am going 30mph the RPM will struggle to go over 3 in order for the car to accelerate and then it falls to 1-2 RPM. Attached are numerous photos of my constant communication of presenting issues. The entire electrical system will turn on and off on its own. Error I have gotten speeding tickets always when trying to switch lanes or am preparing for the exist because I have to compensate for the lag otherwise I will get smashed by another car. When driving 25-40 mph the engine will make a humming sound as if it is stuck in a gear. So my options are 50+ or 25 or less. Living in NY this is very difficult. I have even advocated that I believe my car is apart of the 2016 transmission recall on my particular make and model. My car is unsafe to drive and I need some guidance

ENGINE

I am writing to you in regard to my 2016 FIAT 500X about multiple concerns. 1. There has been an open recall on the Emissions system since 2022. I immediately followed up and was put on a waitlist as I was told that the parts were on back order. I was told I was 27 on the waitlist. I followed up every 3-6 months for an update on getting the recall repaired but was told they have no update on the parts. It is now 2025 and my registration and inspection are expired. I was informed by FIAT service mechanic that the open recall should not impact my inspection. Upon bringing it in for inspection, I needed to get the thermostat replaced, which was one of the first recalls that was rectified upon purchasing the car in 2017. My car failed inspection. I followed up with FIAT corporate and was assigned a case manager who followed up as well unable to rectify the situation. Now my car is unsafe to drive, I have gotten a ticket for expired inspection . I told the officer that there is an open recall and that I am at the mercy of FIAT. Secondly since I purchased the car I have brought it back multiple times, expressing concern that the car lags when you press the gas. If I am merging on the the highway and I am going 30mph the RPM will struggle to go over 3 in order for the car to accelerate and then it falls to 1-2 RPM. Attached are numerous photos of my constant communication of presenting issues. The entire electrical system will turn on and off on its own. Error I have gotten speeding tickets always when trying to switch lanes or am preparing for the exist because I have to compensate for the lag otherwise I will get smashed by another car. When driving 25-40 mph the engine will make a humming sound as if it is stuck in a gear. So my options are 50+ or 25 or less. Living in NY this is very difficult. I have even advocated that I believe my car is apart of the 2016 transmission recall on my particular make and model. My car is unsafe to drive and I need some guidance

ELECTRICAL SYSTEM

I am writing to you in regard to my 2016 FIAT 500X about multiple concerns. 1. There has been an open recall on the Emissions system since 2022. I immediately followed up and was put on a waitlist as I was told that the parts were on back order. I was told I was 27 on the waitlist. I followed up every 3-6 months for an update on getting the recall repaired but was told they have no update on the parts. It is now 2025 and my registration and inspection are expired. I was informed by FIAT service mechanic that the open recall should not impact my inspection. Upon bringing it in for inspection, I needed to get the thermostat replaced, which was one of the first recalls that was rectified upon purchasing the car in 2017. My car failed inspection. I followed up with FIAT corporate and was assigned a case manager who followed up as well unable to rectify the situation. Now my car is unsafe to drive, I have gotten a ticket for expired inspection . I told the officer that there is an open recall and that I am at the mercy of FIAT. Secondly since I purchased the car I have brought it back multiple times, expressing concern that the car lags when you press the gas. If I am merging on the the highway and I am going 30mph the RPM will struggle to go over 3 in order for the car to accelerate and then it falls to 1-2 RPM. Attached are numerous photos of my constant communication of presenting issues. The entire electrical system will turn on and off on its own. Error I have gotten speeding tickets always when trying to switch lanes or am preparing for the exist because I have to compensate for the lag otherwise I will get smashed by another car. When driving 25-40 mph the engine will make a humming sound as if it is stuck in a gear. So my options are 50+ or 25 or less. Living in NY this is very difficult. I have even advocated that I believe my car is apart of the 2016 transmission recall on my particular make and model. My car is unsafe to drive and I need some guidance

ENGINE

Oil level dropped way below minimum. The current consumption is 1000miles every quarter

ENGINE

The car consumes a lot of oil. After 4000 miles I was under 3.5 qt and the oil pressure light would go off

BACK OVER PREVENTION: WARNINGS

Radio unit failed due to internal short which prevents the blind spot alert, parking sensors and backup camera to no longer function. Fiat no longer manufacturers the replacement part (P/N: 6RV00LXHAA) and states vehicle is not repairable. Car is less than 10 years old and has 25k miles but can no longer be safely operated due to the failed safety systems. Other than this issue car is essentially like new and could provide another decade of use but instead must be added to the overflowing landfills creating yet more pollution. Vehicle manufacturers should be held accountable for such egregious behavior.

LANE DEPARTURE: BLIND SPOT DETECTION

Radio unit failed due to internal short which prevents the blind spot alert, parking sensors and backup camera to no longer function. Fiat no longer manufacturers the replacement part (P/N: 6RV00LXHAA) and states vehicle is not repairable. Car is less than 10 years old and has 25k miles but can no longer be safely operated due to the failed safety systems. Other than this issue car is essentially like new and could provide another decade of use but instead must be added to the overflowing landfills creating yet more pollution. Vehicle manufacturers should be held accountable for such egregious behavior.

ELECTRICAL SYSTEM

Radio unit failed due to internal short which prevents the blind spot alert, parking sensors and backup camera to no longer function. Fiat no longer manufacturers the replacement part (P/N: 6RV00LXHAA) and states vehicle is not repairable. Car is less than 10 years old and has 25k miles but can no longer be safely operated due to the failed safety systems. Other than this issue car is essentially like new and could provide another decade of use but instead must be added to the overflowing landfills creating yet more pollution. Vehicle manufacturers should be held accountable for such egregious behavior.

POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

The contact owns a 2016 Fiat 500X. The contact stated while driving 30-35 MPH, several messages stating that the 4-WD system and the drive mode selector system were not available were displayed. The vehicle was taken to the dealer, where a computer software update was performed, per the manufacturer's recommendation; however, the failure persisted. The contact stated that the failure recurred upon starting the vehicle. The vehicle was taken back to the dealer, where the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 73,000.