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2016 E-ONE QUEST Complaints and Recall Information

The 2016 E-ONE QUEST has 0 complaints and 6 recalls filed with NHTSA. Owners most frequently report issues related to suspension and steering components, as well as hydraulic and equipment malfunctions tied to fire fighting functions.

There are six recalls affecting various systems including the suspension, hydraulic steering assist, and firefighting equipment. These recalls address critical components that could impact vehicle safety and operational effectiveness.

Recalls
  • Front suspension shocks. NHTSA recall 19V598000 affects 57 vehicles. Front shocks may separate from the upper mount, potentially damaging the steering gear housing and causing a power steering fluid leak that leads to loss of steering assist. Dealers will install new hardware to secure the shocks free of charge.
  • Aerial ladder hydraulic filter. NHTSA recall 16V801000 covers 196 vehicles. The hydraulic filter for the aerial ladder may leak fluid, risking loss of aerial device function. Dealers will inspect and replace the filter and head assembly as needed at no cost.
  • Lower front suspension ball joints. NHTSA recall 17V231000 involves 29 vehicles. Ball joints can loosen and separate, causing partial steering loss. Owners will have ball joints inspected, cleaned, and secured free of charge.
  • Upper front suspension ball joints. Also part of NHTSA recall 17V231000 affecting 29 vehicles. Upper ball joints share the same risk and remedy as the lower ball joints, aiming to prevent steering control loss.
  • Power steering assist cylinder. NHTSA recall 17V631000 includes 356 vehicles. The cylinder may not be properly tightened, risking detachment and loss of power steering. Dealers will inspect and retighten mounting bolts at no charge.
  • Water pump pressure relief valve. NHTSA recall 17V739000 applies to 298 vehicles. Corrosion can cause the retaining ring to fail, opening the pressure relief valve and reducing water pressure for firefighting. Dealers will replace the ring with stainless steel free of charge.

Owners dealing with repeated repairs or unresolved safety recalls for the 2016 E-ONE QUEST could have rights under their state’s lemon law. Consulting a qualified attorney may help clarify those rights and options.

2016 E-ONE QUEST Summary

2016

Model Year

0

Total Complaints

5

Total Recalls

936

Vehicles Affected

Recalls

2016 E-ONE QUEST

57 vehicles affected

19V598000

SUSPENSION:FRONT

E-One Incorporated (E-One) is recalling certain 2014-2019 Cyclone II, 2013-2014 and 2016-2019 Typhoon, 2015-2017 Quest fire trucks. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.

Risk: A loss of hydraulic steering assist can increase the risk of a crash.

2016 E-ONE QUEST

298 vehicles affected

17V739000

EQUIPMENT

E-One Incorporated (E-One) is recalling certain 2013-2017 E-One Cyclone II, Quest, Typhoon, 2016 Freightliner M2 112, 2013-2015 International 7400, 2014-2017 International 4400, Freightliner M2 106, 2016-2017 Kenworth T370, and 2015 Kenworth T800 vehicles equipped with Hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.

Risk: A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.

2016 E-ONE QUEST

356 vehicles affected

17V631000

STEERING:HYDRAULIC POWER ASSIST SYSTEM

E-One Incorporated (E-One) is recalling certain 2016-2017 Quest, Cyclone II, and Typhoon emergency vehicles. The power steering assist cylinder may not have been properly tightened to the steering arm.

Risk: If the steering assist cylinder detaches there would be a loss of power steering assist, increasing the risk of a crash.

2016 E-ONE QUEST

29 vehicles affected

17V231000

SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

E-One Incorporated (E-One) is recalling certain 2013-2016 Typhoon and Cyclone II and 2014-2016 Quest emergency vehicles. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.

Risk: A separated ball joint can cause a loss of steering control, increasing the risk of a crash.

2016 E-ONE QUEST

196 vehicles affected

16V801000

EQUIPMENT

E-One Incorporated (E-One) is recalling certain model year 2014-2016 Typhoon, Quest, and Cyclone fire trucks manufactured January 1, 2014, to October 11, 2016, and equipped with aerial ladders. Due to a design change, the filter for the aerial ladder may leak hydraulic fluid.

Risk: A hydraulic fluid leak can cause a loss of aerial device function, increasing the risk of injury.

Complaints

No complaints found.