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2015 E-ONE QUEST II Complaints and Recall Information

The 2015 E-ONE QUEST II has 0 complaints and 6 recalls filed with NHTSA. Owners most frequently report issues related to the vehicle’s starting system, suspension components, and steering linkages based on recall information.

There are 6 recalls involving various systems on the 2015 E-ONE QUEST II including electrical starter assemblies, front suspension, equipment pumps, and steering linkages.

Recalls
  • Starter assembly electrical defect. Recall 19V730000 affects 1,603 vehicles. The starter solenoid circuit lacks a diode, causing damage to the lock-out relay over time. This may prevent the vehicle from starting, delaying emergency response. The fix adds a diode and replaces the relay at no cost, starting November 15, 2019.
  • Front suspension spindle failure. Recall 18V171000 covers 36 vehicles with Timoney Independent Front Suspensions. Inconsistent machining leads to fatigue cracks in front axle spindles, risking wheel separation and crash potential. Dealers replace the spindle free of charge since April 24, 2018.
  • Starter assembly electrical defect. Recall 18V019000 involves 1,147 vehicles. Similar to recall 19V730000, absence of a diode in the starter solenoid circuit damages the lock-out relay, possibly preventing vehicle start and emergency response delay. A diode and new relay installation remedy began February 19, 2018.
  • Equipment pump intake strainer defect. Recall 16V293000 affects 140 vehicles manufactured from May 1, 2015, to March 31, 2016. Intake strainers may be improperly soldered and break apart during use, allowing debris into the pump and reducing firefighting capability. Defective strainers are replaced free of charge starting June 6, 2016.
  • Steering tie rod assembly torque issue. Recall 17V540000 covers 5 vehicles equipped with Spicer steer axles. The castellated nut may be insufficiently torqued, risking tie rod loosening and possible complete steering loss. Dealers inspect and tighten or replace parts free of charge beginning October 5, 2017.

Owners facing repeated repairs or unresolved recall remedies on safety-related defects like starting system failures, suspension cracks, or steering linkage issues should consider consulting their state’s lemon law provisions. These laws may offer rights for consumers dealing with persistent vehicle problems affecting safety and performance.

2015 E-ONE QUEST II Summary

2015

Model Year

0

Total Complaints

5

Total Recalls

2931

Vehicles Affected

Recalls

2015 E-ONE QUEST II

1603 vehicles affected

19V730000

ELECTRICAL SYSTEM:STARTER ASSEMBLY

E-One Incorporated (E-One) is recalling certain 2013-2019 Typhoon and Cyclone 2, 2013-2014 Cyclone 3, 2014-2019 Quest 2 and 2017 CHSH emergency vehicles equipped with a Cummins ISL, L9, ISX12, X12, ISX15, or X15 engine. The engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.

Risk: The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies, increasing the risk of an injury.

2015 E-ONE QUEST II

1147 vehicles affected

18V019000

ELECTRICAL SYSTEM:STARTER ASSEMBLY

E-One Incorporated (E-One) is recalling certain 2013-2017 Cyclone II, Typhoon, and Quest II emergency vehicles equipped with a Cummins ISL, L9, ISX15, or X15 engine. The affected engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.

Risk: The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies.

2015 E-ONE QUEST II

36 vehicles affected

18V171000

SUSPENSION:FRONT

E-One Incorporated (E-One) is recalling certain 2008-2015 E-One Typhoon, Cyclone II, and Quest II vehicles, equipped with Timoney Independent Front Suspensions. Inconsistent machining may result in fatigue cracks developing over time in the front axle spindles, causing failure of the spindle and the possible separation of a front wheel from the vehicle.

Risk: A wheel separation from the vehicle can increase the risk of a crash.

2015 E-ONE QUEST II

5 vehicles affected

17V540000

STEERING

E-One Incorporated (E-One) is recalling certain 2015 Cyclone II and Quest II emergency vehicles, equipped with certain Spicer D-Series and E-Series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.

Risk: If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.

2015 E-ONE QUEST II

140 vehicles affected

16V293000

EQUIPMENT

E-One Incorporated (E-One) is recalling certain model year 2015-2016 Cyclone II, Quest II and Typhoon emergency vehicles manufactured May 1, 2015, to March 31, 2016, equipped with pumps to provide pressurized water to aid in fighting fires. These pumps have 6" intake strainers that may have been improperly soldered during production and, as a result, the strainers may come apart during use, allowing parts of the strainer and debris to enter the pump, possibly damaging the pump.

Risk: If the strainer and/or debris enters the pump, and the operator is forced to shut down the pump, reducing firefighting effectiveness, there could be an increased risk of injury.

Complaints

No complaints found.