9999 DORMAN CONTROL ARM
View all complaints and recalls for this specific model year.
9999 DORMAN CONTROL ARM Summary
9999
Model Year
1
Total Complaints
2
Total Recalls
6637
Vehicles Affected
Recalls
9999 DORMAN CONTROL ARM
4025 vehicles affected
SUSPENSION:FRONT:CONTROL ARM
Dorman Products, Inc. (Dorman) is recalling certain Dorman control arms, part numbers 521-898, 521-897, CA14583 and CA14584. These control arms may have a ball stud that can pull through the steering knuckle causing a partial loss of steering.
Risk: Loss of steering ability can increase the risk of a crash.
9999 DORMAN CONTROL ARM
2612 vehicles affected
EQUIPMENT
DORMAN PRODUCTS, INC. (DORMAN) IS RECALLING CERTAIN SERVICE REPLACEMENT EQUIPMENT CONTROL ARMS, PART NUMBERS 520-121, 520-122, 2410121, AND 2410122 SHIPPED FROM NOVEMBER 2010 THROUGH JANUARY 2012. THE CONTROL ARMS MAY HAVE AN INADEQUATE HEAT TREATMENT OF THE BALL STUD, POSSIBLY RESULTING IN PREMATURE FRACTURE.
Risk: FRACTURE OF THE BALL STUD ON THE CONTROL ARM CAN RESULT IN IMPAIRED STEERING AND HANDLING, POSSIBLY RESULTING IN A VEHICLE CRASH.
Complaints
9999 DORMAN CONTROL ARM
ID: 2121594SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
I am reporting a serious safety issue involving a defective suspension part (lower control arm) manufactured by Dorman and purchased from an online auto parts retailer. On October 7, 2024, I ordered a Dorman lower control arm for my vehicle and had it professionally installed on November 7, 2024 at Johnston and Magwood Wheels & Tires. On November 8, 2024, at approximately 5:40 p.m., while I was driving and made a hard brake, I suddenly lost steering control and my front left wheel collapsed. Fortunately, I was the only one in the car and managed to avoid an accident. My vehicle had to be towed to a nearby shop (Kal Tire) and was later sent back to the original shop for further inspection. On November 12, technicians confirmed that the newly installed lower control arm had failed, which caused serious damage to the suspension. I paid $1,774.10 in repairs in order to make the car safe to drive again. This is extremely dangerous — if I had been driving on a highway or with passengers, it could have resulted in a major accident or injuries. When I contacted the retailer about the warranty, they only offered to refund the part itself and refused to take responsibility for the damages caused by this defective product. I believe this part should be investigated for safety defects. When I searched online, I noticed Dorman has had similar recalls on control arms, which makes me even more concerned. I am reporting this incident to NHTSA in hopes that you will look into this part to protect public safety.