2004 DODGE RAM 3500 Complaints and Recall Information
The 2004 DODGE RAM 3500 has 1 complaint and 4 recalls filed with NHTSA. Owners most frequently report issues related to suspension components affecting vehicle safety. The single complaint involves a structural failure of a critical steering component resulting in costly repairs.
Common Issues- Upper control arm failure. The upper control arm cracked, causing a safety violation. Replacement required both control arms and a wheel alignment with a total cost of approximately $473.
Four recalls have been issued affecting steering components and airbag systems. These recalls address potential loss of steering control due to defective parts as well as a risk of airbag inflator rupture in humid regions.
Recalls- Pitman arm fracture. NHTSA recall 10E013000 affected 1,500 vehicles. Aftermarket replacement pitman arms could fracture and detach from the steering box causing total loss of steering control. The risk includes potential crashes resulting in injury or death. Fabtech will inspect and replace defective parts free of charge.
- Tie rod ball stud fracture. Recall 11V350000 involved 242,780 vehicles. The left tie rod ball stud may fracture during low-speed tight turns, risking loss of directional stability in the front left wheel. Dealers inspect and replace tie rods as needed at no cost to owners.
- Tie rod assembly breakage. Recall 13V528000 affected 706,664 vehicles. Left tie rod assemblies on certain 2003-2008 models may break, which could result in loss of steering control and increase crash risk. Chrysler notified owners to arrange repairs.
- Front passenger air bag inflator rupture. Recall 14V770000 impacted 250,896 vehicles in high humidity areas. The air bag inflator may rupture upon deployment, sending metal fragments into occupants and causing serious injury or death. Chrysler replaced the inflators free of charge. This recall was later superseded by recall 16V-352.
Owners dealing with repeated repairs or unresolved recall remedies related to steering or safety airbag defects may have rights under their state’s lemon law. They should consider consulting legal resources for further guidance.
2004 DODGE RAM 3500 Summary
2004
Model Year
1
Total Complaints
4
Total Recalls
1201840
Vehicles Affected
Recalls
2004 DODGE RAM 3500
250896 vehicles affected
AIR BAGS
Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the passenger¬Ãs frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
2004 DODGE RAM 3500
706664 vehicles affected
STEERING:LINKAGES:TIE ROD ASSEMBLY
Chrysler Group LLC (Chrysler) is recalling certain model year 2003-2008 Dodge RAM 2500 4x4 and 3500 4x4, model year 2007-2008 Dodge RAM 3500 4x2 Cab Chassis and model year 2006-2008 Dodge RAM 1500 Mega Cab 4x4 trucks manufactured February 12, 2002, through February 13, 2008. The left tie rod assembly may break.
Risk: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
2004 DODGE RAM 3500
242780 vehicles affected
STEERING:LINKAGES:TIE ROD ASSEMBLY
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.
Risk: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.
2004 DODGE RAM 3500
1500 vehicles affected
STEERING:GEAR BOX:SHAFT PITMAN
FABTECH IS RECALLING CERTAIN AFTERMARKET REPLACEMENT PITMAN ARMS, P/NOS. FTS93001 AND FT44039, INSTALLED FOR USE ON CERTAIN 2003 THROUGH 2008 DODGE 2500 4WD, 3500 4WD, AND 1500 4WD MEGA CAB VEHICLES. THE PITMAN ARM CAN FRACTURE AND BREAK AWAY FROM THE STEERING BOX CAUSING TOTAL LOSS OF STEERING CONTROL.
Risk: STEERING LOSS COULD RESULT IN A VEHICLE CRASH POSSIBLY RESULTING IN PROPERTY DAMAGE, INJURY OR DEATH.
Complaints
2004 DODGE RAM 3500
ID: 2128070SUSPENSION
upper control arm cracked which is a safety violation and should be a recall. TRW 52106776 Control arm is the cracked part in the picture My son replace both control arm and send it for alignment total cost was as below; Parts $280 + Alignment $192.59= $472.59 I like Dodge to refund me for $460