2017 DODGE JOURNEY Complaints and Recall Information

EXTERIOR LIGHTING

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: A dim reflector may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.

UNKNOWN OR OTHER

Drivers side head rest popped open after getting out of vehicle at a store I stopped at after a hike. No warning lights no accident prior to this happening. It literally just popped open passenger in vehicle thought it was a cool feature until we researched this was a potential safety flaw that some how this vehicle is not showing eligible for.

AIR BAGS

The contact owns a 2017 Dodge Journey. The contact stated that while driving at an undisclosed speed, the air bag warning light unexpectedly illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 138,718.

ELECTRICAL SYSTEM

The electrical system keeps failing. The front windows the radio ac and power lock and doors glitch on and off. This is daily to put where the radio and ac will not stay on for more than 30 seconds.

ELECTRICAL SYSTEM

In April 2025 I was driving and the abs light came on and windshield wipers went off sporadically. Dodge dealer found nothing wrong. It happened again in June 2025. Dodge dealer had car for 1 week and stated they could not find problem but car was safe to drive. They said to return when problems were more constant. On the morning of 8/14/2025, I dropped someone off at the dr and went to Starbucks. Went inside for order. While driving back to drs windshield wipers went crazy and car started to stutter. I pulled over .4 miles from Starbucks. When I stopped I saw smoke so got out of the car and could see flames. I went to open backdoor for my purse but door would not open. Drivers door was not fully closed so was able to retrieve to call 911. Fire department arrived quickly but front of car was already engulfed in flames. Fire department was able to get Fire out. Car was a total loss.

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

The contact owns a 2017 Dodge Journey. The contact stated that while driving approximately 65 MPH with her son seated in the front passenger’s seat, there was a loud popping sound coming from the passenger’s side seat before the front passenger’s seat headrest exploded. There was no injury sustained. The vehicle was taken to an independent mechanic to be inspected; however, the vehicle was not repaired due to a fractured clip. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.

SEATS

The active headrest deployed in the driver's seat while the vehicle was in use. The vehicle was not involved in any accident at the time of the deployment, and it was unprovoked.

ENGINE

My check light came on and when I check the code which was a p0420, Catalyst System Efficiency Below Threshold (Bank 1). Emissions Recall U67: Catalytic Converter Efficiency. This was part of the recall. Therefore it doesn’t meet the CA emissions standard. It is causing my vehicle to slightly overheat at standstill. It’s hasn’t been inspected yet and It has been over a month since this started happening to the vehicle.

UNKNOWN OR OTHER

My check light came on and when I check the code which was a p0420, Catalyst System Efficiency Below Threshold (Bank 1). Emissions Recall U67: Catalytic Converter Efficiency. This was part of the recall. Therefore it doesn’t meet the CA emissions standard. It is causing my vehicle to slightly overheat at standstill. It’s hasn’t been inspected yet and It has been over a month since this started happening to the vehicle.

ENGINE AND ENGINE COOLING

The contact owns a 2017 Dodge Journey. The contact stated while driving at various speeds, several unknown warning lights were flashing on the instrument panel. The contact stated that after receiving an oil change, the engine oil was low within a week. The vehicle was initially taken to an independent mechanic where the oil level was topped off, and the contact was informed that the engine oil cooler needed to be replaced. The vehicle was taken to a dealer and the contact was informed that oil was leaking onto top of the transmission and that the engine oil cooler needed to be replaced. The manufacturer was also notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 74,000.

ENGINE

My wife and I each have a 2017 Dodge journey. Both of our vehicles have now shown codes for catalytic converter issues. Previous years of Dodge journeys have been recalled for similar issues, but not ours at least not yet. I don't think it's right that we should have to repair on two cars the exact same issue that is reported for other journey years.

ENGINE

My family has two Dodge journeys both 2017s. The catalytic converter code keeps popping on our cars. Other years of Dodge journeys and other Dodge vehicles have had recalls for those but not ours. Seems suspect to me that we would have two Dodge journeys that are popping for the same codes, and this seems to be a issue in other Dodge journey years previously.

SEATS

We were driving on the interstate and my front seat passenger headrest blew apart. I could have suffered neck injury due to the force of the impact, or accident due to startling the driver. We called our local dealership and they were familiar with this issue however stated it is not on a recall and we could have the headrest replaced for $500 plus labor. There were no warning signs from the vehicle. I did have a sore neck and headaches for a couple of days. I just had a mechanical give me this page and said I should report the issue.

ELECTRICAL SYSTEM

Didn’t get into accident but a couple months ago my car wouldn’t start , wouldn’t try to the lights wouldn’t come on nothing. Someone cleaned battery terminal it started . Now randomly sometimes it won’t start it will try but won’t so I put it neutral and barley push it toward put it back in park then it will start .

ENGINE

Didn’t get into accident but a couple months ago my car wouldn’t start , wouldn’t try to the lights wouldn’t come on nothing. Someone cleaned battery terminal it started . Now randomly sometimes it won’t start it will try but won’t so I put it neutral and barley push it toward put it back in park then it will start .

FUEL/PROPULSION SYSTEM

Didn’t get into accident but a couple months ago my car wouldn’t start , wouldn’t try to the lights wouldn’t come on nothing. Someone cleaned battery terminal it started . Now randomly sometimes it won’t start it will try but won’t so I put it neutral and barley push it toward put it back in park then it will start .

ELECTRICAL SYSTEM

I am so not happy with Jacob Conlon who works at Mitsubishi in La porte. I realized that he was playing with me all the time and that he never repaired my suv until I found out from Danny who works at Dodge.  I dropped it off at service and picked it up more than 5 times  because Jacob never repair it 

FUEL/PROPULSION SYSTEM

I am so not happy with Jacob Conlon who works at Mitsubishi in La porte. I realized that he was playing with me all the time and that he never repaired my suv until I found out from Danny who works at Dodge.  I dropped it off at service and picked it up more than 5 times  because Jacob never repair it 

ENGINE

I am so not happy with Jacob Conlon who works at Mitsubishi in La porte. I realized that he was playing with me all the time and that he never repaired my suv until I found out from Danny who works at Dodge.  I dropped it off at service and picked it up more than 5 times  because Jacob never repair it