2016 DODGE JOURNEY

ELECTRICAL SYSTEM:WIRING

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

POWER TRAIN:AUTOMATIC TRANSMISSION

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.

Risk: If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Risk: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

SEATS

While returning from a shopping trip with my mom the passenger headrest broke/exploded? It caused several small plastic fragments to fly from I guess inside and the headrest hit my mom in the back of the head. There were no lights to indicate a problem, no other vehicles around and we were only traveling 25 mph. No police or anyone else involved Ed. Wasn't sure what to do. I saw a recall for this on similar vehicles but mine is not included.

AIR BAGS

While returning from a shopping trip with my mom the passenger headrest broke/exploded? It caused several small plastic fragments to fly from I guess inside and the headrest hit my mom in the back of the head. There were no lights to indicate a problem, no other vehicles around and we were only traveling 25 mph. No police or anyone else involved Ed. Wasn't sure what to do. I saw a recall for this on similar vehicles but mine is not included.

SEATS

After coming home and parking the car in the driveway, went out with my son and noticed the passenger headrest had been pulled out. Went and looked at it and noticed some of the brackets holding a metal bar in place had been broke off.

POWER TRAIN

Hello. This vehicle ,2016 Dodge Journey has had repeat transmission problems . It should of been recalled under S44 as the date of production was Sept 2015, engine, 3.6L. and automatic transaxle (DG2) .. It is again at Crown Dodge for the repeat transmission problem .. The Crown Dodge Dealership has been paid for this recurring transmission since 2021when the vehicle had only 59,000 miles on it . I have noticed others have had the same issue with this particular vehicle that should of been and is listed on recall S44.. Thank you for your help...

ENGINE AND ENGINE COOLING

The contact's daughter owns a 2016 Dodge Journey. The contact's daughter received a notification for Emissions Recall: U67 related to the catalytic converter. An appointment was scheduled to have the vehicle serviced; however, the day prior to the appointment, the check engine warning light illuminated. The dealer was notified of the failure and stated that the warning light might be related to the emissions recall. The dealer performed a diagnostic test for the check engine warning light and discovered that the warning light was related to the cam shaft. The dealer replaced the catalytic converter and reset the computer which cleared the check engine warning light. Despite the repair, the vehicle shut off while driving on three separate occasions. The vehicle was towed back to the dealer each time however, the failure returned soon after the vehicle was repaired. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling); however, the vehicle was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 99,000.

ENGINE AND ENGINE COOLING

The contact owns a 2016 Dodge Journey. The contact stated that while the vehicle was stopped for a traffic signal or stopped for traffic, the vehicle was stalling. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the crankshaft sensor had failed and needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The contact called a local dealer and was advised that the information was correct and referred the contact to the NHTSA Hotline to report the failure. The manufacturer was not informed of the failure. The failure mileage was approximately 95,000.

POWER TRAIN

To whom it may concern: My 2016 Dodge Journey Crossroad AWD (3.6L) is currently experiencing "P0944 Loss of Hydraulic Pump Prime" (See attached diagnostic report, vehicle_record_report.pdf from a local auto repair shop) The car was assembled in November 2015. The assembly date falls within the date range specified in the attached safety recall report for S44 / NHTSA 16V-461. (attached is copy, RCRIT-16V461-1293.pdf). However, the VIN number for my vehicle doesn't show up when searched. Given the type of transmission problem we're experiencing, the assembly month/year, the engine too, can someone be assigned to investigate if my vehicle should be included in the recall? It has the symptoms and details to indicate that it might. Also, I did open a case with FCA, Case #[XXX]. They informed us that if the VIN doesn't show up, there is no recall. We asked if they could verify the transmission model to rule out the recall possibility. They wouldn't. They suggested that we take it to a dealer for a diagnostic. However, we'd prefer another third party to review it first. Is there a recommend, recognized third party that can verify if it is or isn't the SR-44 recall issue causing the problem? This vehicle is needed for our family. Can someone be assigned to look into this for us? Thank you so much. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

STEERING

The contact owns a 2016 Dodge Journey. The contact stated that while driving approximately 40-45 MPH and turning the steering wheel to the left or to the right, the steering wheel was resistant. The contact stated that the failure progressively increased, and the steering wheel completely seized. The vehicle was towed to a certified independent mechanic, where it was diagnosed with power steering failure. The mechanic performed unknown repairs on the vehicle; however, the failure recurred while driving approximately 40 MPH. The contact was able to drive to the residence. The vehicle was taken back to the independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 16V273000(Steering). A case was filed, and the manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was approximately 36,000.

ELECTRICAL SYSTEM

Was driving car after cleaning it had a box in trunk that barely took a portion of the trunk up. While drive smelt smoke and electrical smell and my trunk was on fire inside. Pulled over and the back hatch inside got so hot from what I can only guess was electrical that the box caught fire. This caused a whole inside back hatch and melted part of my seat and damaged my storage containers.

STRUCTURE:BODY

Was driving car after cleaning it had a box in trunk that barely took a portion of the trunk up. While drive smelt smoke and electrical smell and my trunk was on fire inside. Pulled over and the back hatch inside got so hot from what I can only guess was electrical that the box caught fire. This caused a whole inside back hatch and melted part of my seat and damaged my storage containers.

UNKNOWN OR OTHER

Was driving car after cleaning it had a box in trunk that barely took a portion of the trunk up. While drive smelt smoke and electrical smell and my trunk was on fire inside. Pulled over and the back hatch inside got so hot from what I can only guess was electrical that the box caught fire. This caused a whole inside back hatch and melted part of my seat and damaged my storage containers.

ENGINE

Transmission is slipping between 2nd and 3rd gear with low miles 71357 and already having. Transmission issues

SEATS

I got in my car yesterday and the headrest of my driver's seat popped open. I am aware that they're was a class action suit against the manufacturer for malfunctioning headrest but I cannot find any recalls on this website for that issue. I would like to know if this is going to be covered, buy the dealership if I bring this in for repair.

ELECTRICAL SYSTEM

The contact owns a 2016 Dodge Journey. The contact stated that after several attempts, the vehicle failed to start. Due to the failure, the contact was forced to jumpstart the vehicle. There were several messages displayed on the instrument panel. The contact stated that the messages disappeared while driving the vehicle. The vehicle was taken to an independent mechanic on several occasions for the same failure. The contact stated that the battery, alternator, starter motor, and various other parts were replaced; however, the failure persisted. Recently, the contact stated that upon attempting to unlock the door with the key fob, the vehicle failed to unlock, and there was no power from the vehicle. The contact used the key to manually unlock the door, and the alarm system sounded off. Due to the key fob failing to operate as needed, the contact was unable to disengage the alarm. The vehicle failed to start while jumpstarting the vehicle. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 90,000. The VIN was not available.

ENGINE AND ENGINE COOLING

The contact owned a 2016 Dodge Journey. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated and the security alarm sounded. Shortly afterward, the temperature gauge began to indicate the vehicle was overheating, and moments later vehicle lost automotive power. The contact was able to coast to the shoulder of the roadway, where the vehicle then burst into flames originating from the engine compartment. The overheating warning light was illuminated. Local emergency services arrived and were able to extinguish the flames. The vehicle was towed to a tow yard and deemed a total loss by the contacts insurance provider. A fire report was filed and the contact was informed that investigators intended to inspect the vehicle. A police report was not filed and no injuries were reported. The manufacturer was not notified of the failure. The failure mileage was 132,000.

ENGINE AND ENGINE COOLING

The contact owns a 2016 Dodge Journey. The contact stated while driving at various speeds, the vehicle failed to accelerate as needed, and there was an abnormal ticking sound coming from the engine. Additionally, the contact stated he had noticed that there was an abnormal odor coming from the vehicle. The check engine warning light was illuminated intermittently. The vehicle was taken to the dealer, where it was diagnosed that the engine oil cooler and the intake gasket needed to be replaced due to oil leak, and the O2 sensors, the timing cover gasket, both cover gasket seals, and the front crankshaft needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 16V907000(Engine and Engine Cooling). The failure mileage was unknown.

ELECTRICAL SYSTEM

Dashboard lights and control screen blacks out

ELECTRICAL SYSTEM

I believe the 2016 Dodge Journeys should be included in the 15V675000 recall. My passenger side floorboard was wet, mechanic changed filter but water can still be heard sloshing in the car. Since then, emergency brake, and check engine light will randomly turn on while I’m driving. The “service AWD” and “service park assist system” notice will turn on when I start my car. Now, the car is not registering as parked. I can’t turn the car on and it goes into a security mode because I get a “car not in park” notice. I have had the car serviced and checked multiple times and no codes come up. I have the brakes checked when the light ABS light flashes, no issues can be found.

SERVICE BRAKES

I believe the 2016 Dodge Journeys should be included in the 15V675000 recall. My passenger side floorboard was wet, mechanic changed filter but water can still be heard sloshing in the car. Since then, emergency brake, and check engine light will randomly turn on while I’m driving. The “service AWD” and “service park assist system” notice will turn on when I start my car. Now, the car is not registering as parked. I can’t turn the car on and it goes into a security mode because I get a “car not in park” notice. I have had the car serviced and checked multiple times and no codes come up. I have the brakes checked when the light ABS light flashes, no issues can be found.

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

The contact owns a 2016 Dodge Journey. The contact stated that while driving at various speeds, or while the vehicle was idling while depressing the accelerator pedal, the vehicle made a chugging and choking sound. The vehicle hesitated before accelerating as needed. The contact stated that the failure was intermittent at first but had become a constant failure. The check engine warning light was illuminated. The contact stated that an inspection was completed, and the vehicle failed the Emissions test due to DTC: P40; for the catalytic converter and Oxygen sensor. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 97,000.

ENGINE

The contact owns a 2016 Dodge Journey. The contact stated that while driving at various speeds, or while the vehicle was idling while depressing the accelerator pedal, the vehicle made a chugging and choking sound. The vehicle hesitated before accelerating as needed. The contact stated that the failure was intermittent at first but had become a constant failure. The check engine warning light was illuminated. The contact stated that an inspection was completed, and the vehicle failed the Emissions test due to DTC: P40; for the catalytic converter and Oxygen sensor. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 97,000.

FUEL/PROPULSION SYSTEM

Since I bought this car it would pull when I drive. Asked dodge once and told nothing wrong. Now years later an engine light always shows up. Car was checked and O2 sensor issue. I found recall on exact issue and my VIN not showing up. I want this fixed so my vin shows up as recall. This is not ok. I have enclosed the recall.

ELECTRICAL SYSTEM

The contact owns a 2016 Dodge Journey. The contact stated while driving at various speeds, the doors continuously locked and unlocked, and the windows continuously rolled up and down unintendedly. Additionally, the interior lights and the exterior lights were turned off and on unintendedly. The contact also stated that a light indicating that the tailgate was opened was displayed while the tailgate was securely closed. There was no warning light illuminated. The dealer was notified of the failure and informed the contact that a fee for the diagnostic test would be charged. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

The contact owns a 2016 Dodge Journey. The contact stated while driving on a neighborhood street at 20 MPH, the vehicle experienced a loss of automotive power. No warning lights were illuminated. The contact pulled over safely to restart the vehicle. The vehicle was restarted, and the contact was able to continue driving. The contact drove the vehicle to the local Auto Zone, where the vehicle was diagnosed and DTC: P0018 ( Camshaft/Crankshaft psoition sensor failure) was retrieved. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 95,365.

UNKNOWN OR OTHER

Unknown and my air bag light keeps coming on even though we have gotten the coolant fixed and a new/used engine put in the car, we replaced and got a new battery and new alternator in it to and the oil has gotten changed in it.