2011 DODGE JOURNEY Complaints and Recall Information
The 2011 DODGE JOURNEY has 1 complaint and 4 recalls filed with NHTSA. The complaint involves failure of the ABS brake module causing the brake pedal to depress to the floorboard with the ABS warning light illuminated. Owners most frequently report issues related to braking and safety system components.
Common Issues
- ABS brake module failure. Brake pedal travels to the floorboard while driving and ABS warning light activates. The ABS brake module is diagnosed as faulty but replacement parts may be discontinued.
There are 4 recalls involving steering components, engine covers, power steering, and air bags affecting this vehicle. These recalls address defects that could impair safety systems and steering control.
Recalls
- Steering column pivot rivet. NHTSA recall 11V315000 affects 11,096 vehicles. Some units may have a missing or incorrectly installed steering column pivot rivet, compromising frontal crash occupant load support. This defect decreases frontal impact system effectiveness and increases injury risk. Dealers will inspect and repair the steering column pivot as needed at no cost.
- Engine cover detachment. NHTSA recall 15V431000 impacts 145,379 vehicles with 2.4L engines. The engine cover may detach and contact the exhaust manifold, raising the risk of fire. Dealers will install an improved engine cover mounting system for free.
- Power steering hose rupture. NHTSA recall 16V273000 covers 8,569 vehicles. Power steering return hoses may rupture after cold exposure causing loss of power steering assist. This increases steering effort and crash risk. Dealers will replace hoses, steel tubes, and the oil cooler at no charge.
- Driver air bag unexpected deployment. NHTSA recall 17V432000 includes 363,480 vehicles. The air bag wiring harness inside the steering wheel can chafe and short circuit causing unintended air bag deployment. Dealers will inspect and replace wiring and install a protective cover free of charge.
Owners dealing with repeated brake system failures or safety defects in this vehicle may have rights under their state’s lemon law. Those affected by unresolved recall repairs should consult applicable consumer protection laws for guidance.
2011 DODGE JOURNEY Summary
2011
Model Year
1
Total Complaints
4
Total Recalls
528524
Vehicles Affected
Recalls
2011 DODGE JOURNEY
363480 vehicles affected
AIR BAGS:FRONTAL
Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
Risk: Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
2011 DODGE JOURNEY
8569 vehicles affected
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Risk: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
2011 DODGE JOURNEY
145379 vehicles affected
ENGINE AND ENGINE COOLING:ENGINE
Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.
Risk: If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.
2011 DODGE JOURNEY
11096 vehicles affected
STEERING:COLUMN
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.
Risk: A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.
Complaints
2011 DODGE JOURNEY
ID: 2121858SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Dodge Journey. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and traveled to the floorboard with the ABS warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the ABS brake module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer informed the contact that the ABS brake module part had been discontinued. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000.